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What is the SMU Academic Calendar? Why do I need it? How do I get one?,"The academic calendar that arrives with acceptance letters is the rulebook for the University. In addition to listing the courses offered at Saint Mary's, the academic calendar contains valuable information on such things as programs, admission requirements, schedules, costs, regulations and student support services. When selecting courses, the first step is to take a look at the course descriptions and prerequisites outlined in the academic calendar. To see when these courses are offered, check the timetable on the Self Service Banner. Undergraduate calendars are available by request from either Admissions or the Service Centre; Graduate calendar are available from the Faculty of Graduate Studies and Research in Room AT 210. For a digital version of the current academic calendar check: Academic Calendar."
Where can I get tickets to SMU home games? How much do they cost? Are discounts available? How do I find more information?,"Students who have a current Saint Mary's student I.D. receive free admission to home games in the regular season and a discounted rate for other tickets. Tickets are not sold online, but the Athletics webpage ( Athletics & Recreation ) lists the sales venues and provides a breakdown of ticket prices by regular season and playoffs. Simply select a sport and use the drop down menu to find useful links to scheduling and scores, team rosters, coaches, and other sport-related matters."
Where do I get a pass for Metro Transit? How much does it cost? Are there special arrangements for students with disabilities? Where can I find transit schedules and route maps?,"As part of compulsory student fees, full-time undergraduate and graduate students receive a U-Pass (Metro Transit bus/ferry pass) that's good from September until April. Students with disabilities can use the U-Pass on Access-A-Bus. There is no opting out except in the case of students who have CNIB passes. For bus passes, schedules and route maps, present a Saint Mary's University I.D. at the O'Donnell Hennessey Student Centre Information Desk. Part-time students, faculty and staff may purchase bus passes and bus tickets directly from Metro Transit, from Saint Mary's Student Centre Information Desk and at most local pharmacies and convenience stores. Schedules, route maps and information are available online at: http://www.smusa.ca and http://www.halifax.ca/transit/Schedules/index.php"
How do I arrange a tour of the campus? How far in advance do I need to book?,"The Centre for New Students in the McNally Lobby has student ambassadors who conduct one-hour campus tours that include the library, classrooms, bookstore, athletic facilities, dining areas and residences. To arrange a tour, leave a message at 420-5682, e-mail campustours@smu.ca or complete the Campus Tour Request Form at http://www.smu.ca/future-students/visit-our-campus.html. Book at least one week in advance to avoid disappointment."
I have received an 'A' number. What is it? How do I use it? What is the Self-Service Banner? How do I access it? How do I get an 's' number? Where can I find more information?,"Once admitted, students receive a Banner ID number (known as an 'A' number) and PIN, while faculty and staff receive this information from Human Resources. 'A' number and PIN are used to access Banner Self-Service, where students can register for courses; print their T2202A for income tax purposes; pay for tuition; view exam schedules and grades, etc,. Faculty and Staff can access a variety of employment-related materials including pay stubs, leave records and income tax forms. Faculty can also use Banner to check class lists and submit grades. To access campus computers, network drives, SMUport, BlackBoard, and other services, all users need to activate an 's' number (s followed by 7 digits) by providing an 'A' number and PIN at: https://activate.smu.ca. For security reasons, 's' number needs to be re-activated every 90 days. For more information: http://www.smu.ca/eit/"
Where do I go if I have computer problems? Where do I go for repairs to university computers? Where do I go for repairs to my personal computer? Where do I get more information?,"The ITSS Help Desk provides help for problems related to software and computer use. ITSS Help Desk is in two locations, one in the Atrium and one in Loyola Academic 268. For University computers that need repair, the ITSS Help Desk provides referrals to ITSS Support Technologists. Repairs to personal computers are not provided on campus, but computer repair and servicing is available within walking distance of the university. For more information call the Help Desk at 496-8111, email helpdesk@smu.ca or go to: http://www.smu.ca/eit/."
I am off-campus. Where do I find directions to Saint Mary's University?,"The easiest way to find the University from an off-campus location is to use Mapquest ( http://www.mapquest.com ). Under 'Get Directions' enter your starting address in the 'A' line and Saint Mary's address in the 'B' line. The address for Saint Mary's is 923 Robie Street, Halifax, NS. If there is no access to the Internet, the following provides directions to Saint Mary's from the three main routes into Halifax. From the Halifax Airport (approximately 40 km): Follow Hwy-102 south toward Halifax/Dartmouth. Merge onto Hwy-118 S via the exit on the left toward Hwy-107/Dartmouth Hwy-111/Halifax via bridges. Take Wright Avenue (Exit 12) toward Hwy-111 N/Halifax/Burnside Park. Take the exit on the left towards Hwy-111 N/Halifax/Commodore Drive. Merge onto Hwy-111 N/Circumferential Hwy via the exit on the left towards Halifax. Take the Exit to Robie Street/Windsor Street/Bedford. Stay straight to go onto Hwy-111 S. Merge onto Robie Street. Robie Street soon becomes Massachusetts Avenue. Stay slightly right to remain on Robie Street and go to #923. From Dartmouth (approximately 8 km): Take the Angus L MacDonald Bridge from Dartmouth to Halifax. The bridge turns into North Street. Follow North Street to Agricola Street. Turn right onto Agricola Street and take the first left onto McCully Street. Turn left at Robie Street and go to # 923. From the Annapolis Valley (Windsor, Wolfville and points west): Take Hwy-101 east to Hwy-102 south. Stay on Hwy-102 to the very end when it becomes Bayers Road. Continue along Bayers Road in the right hand lane until you reach Connaught Avenue. At Connaught Avenue, turn right. Follow Connaught to Jubilee Road. Turn left onto Jubilee Road. Take the third right onto Oxford Street. Remain on Oxford Street after it becomes Beaufort Avenue. Turn left onto Inglis Street. Continue until you reach Robie Street. Turn Right onto Robie. Go to # 923."
Where do I find the location of my classes? How do I find my classrooms and other campus locations?,Information desks are located in the McNally lobby and on the first floor of the Student Centre. There are multiple maps posted throughout the campus and there is a campus map on the university website: http://www.smu.ca/documents/campus-map.pdf. Check class lists for the location of classes. Not all classes are held on campus.
I need to send/receive a fax. Where do I go to do this? How much does it cost?,"Students, faculty and staff may send and receive faxes at the Circulation Services Desk in the Patrick Power Library (fax: 902-420-5561) and at the Student Centre Information Desk (fax: 902-420-5433). There is no charge to receive a fax. Prices to send a fax vary. See locations for further information."
Where is food sold on campus? What kinds of food are available? How early/late is food sold?,"There are several locations for food and drink on campus, and a variety of options: The Just Us Caf in the Atrium Tim Horton's and the C-Store in the Loyola Colonnade The Student Centre Food Court (during the school year) The Dockside Dining Hall in Loyola Residence For hours of operation and menus call Saint Mary's Food Services at 902-420-5599 or go to: www.campusdish.com/en-us/CA/SaintMarys"
How can I learn more about the history of Saint Mary's? Where do I find the University archives?,"Saint Mary's University traces its earliest beginnings to 1802 when the Reverend Edmund Burke, later Bishop Burke, initiated instruction for young men at the Glebe House, located on the corner of Halifax's Spring Garden Road and Barrington Street. Some significant benchmarks in Saint Mary's early history include 1841 when the Nova Scotia Legislature bestowed the degree granting charter to Saint Mary's; 1940 when the Jesuit leadership began; and 1970 when the university became a public institution. For information about the archives housed in the Patrick Power Library call 902-420-5508 or go to: University Archives."
I have heard that there is a program that provides safe drives to and from campus. Who can use it? Where and when does it run?,"The Husky Patrol is a free service offered by SMUSA (Saint Mary's University Students' Association) in partnership with Campus Security. During the fall and winter sessions, it provides safe drives to and from campus for Saint Mary's students, faculty and staff. To use the service, present a valid SMU I.D. at the Information Desk on the first floor of the Student Centre. From off campus, phone 496-8755 with I.D. ready. For route maps and information about the rules of the road, call 496-8718; see the Husky Patrol Manager in the Student Centre, Room 522; or go to: http://www.smusa.ca/husky-patrol"
How do I access the Internet while on campus? Is Internet service available to visitors? How do I arrange wireless service?,"Internet is available to students, faculty, staff and alumni who have an 's' number and a password. Visitors may access the Internet on the guest computers in the Patrick Power Library. For more information about wireless access, visit the ITSS help desk in either the Atrium or Loyola Academic 268 or go to: On-Campus Wireless Access. Summer guests staying in residence are able to arrange wireless service through the Residence Security Desk."
Where are lockers located? Who can use them? How much do they cost?,"Rental lockers are located in Loyola Academic, the Burke Building and the McNally Main. For more information see Facilities Management in MS001. Daily use lockers are also available at no cost in the Science building."
I would like to send/receive a package. What is the best way to do this? Can I place a COD order or do I need to pay in advance?,"Sending and receiving packages, whether by mail or courier, usually requires a complete mailing address and telephone number. Saint Mary's mailing address is: 923 Robie Street, Halifax, NS B3H 3C3. The phone number is (902) 420-5400. Inventory and Distribution receives all deliveries to the university, except COD items, and delivers them to the departments for faculty and staff, and to the Loyola Residence mailroom for students living in residence. Students receive an email from the Loyola mailroom advising them to pick up their packages between noon and 3:00 p.m., Monday to Friday. A student ID is required when signing for pick-up and parcels sent to students should include the complete room number and phone number. Students who live in residence can pay for COD packages either by phone or online. Upon delivery of these pre-paid packages, Inventory and Distribution will deliver them to the Loyola mailroom. COD deliveries to students are discouraged because of the difficulty in coordinating drop-off times. Check with Inventory and Distribution at 420-5467 for more information about parcel deliveries. For Purolator and UPS pickup, a box is located in the McNally Main Basement. Other couriers pick up from individual departments. For more information about sending and receiving parcels contact Inventory and Distribution at 420-5467."
Where do I park while on campus? How much does it cost? Can I purchase a parking permit? Are there designated parking spots for people with disabilities?,"Questions about parking are best directed to Facilities Management at 420-5572 or online at: facilities.management@smu.ca Parking meters are found in a number of locations on campus including the Science Parking Lot, behind the McNally Building, behind the Student Centre, in front of Rice Residence and near The Tower. The cost of metered parking is $1.00 an hour from 9:00 am to 5:00 pm and the meters take only loonies and toonies ($1 and $2 coins). Daily or weekly parking permits for use in all general parking areas on campus are sold by Facilities Management. Temporary permits are also available to Conference groups through either Conference Services (420-5486) or Facilities Management (420-5572). Permits for students, staff and faculty are available by online application at: Facilities Management. Designated accessible parking spots for persons with disabilities are located in front of the Sobey Building, behind the McNally Building, in the Science parking lot and at the east side of the Arena lot. Accessible parking permits are available from Facilities Management (420-5572)."
I would like to post something on a campus bulletin board. Do I need permission? What are the rules about posting a item?,"Posters, 11 x 17 or smaller, must be approved and stamped at the Student Centre Information Desk. Stamped posters can be placed on general (non-departmental) bulletin boards in the Student Centre, Burke, McNally, Loyola Academic, Sobey, Vanier and Rice Residence lobby."
How do I go about renting a room for a special event? Are rental facilities available to the general public? Is it possible to rent the Courtside or VIP Lounge? What is involved in booking either a study room or a computer lab?,"Rental facilities are available on campus to faculty, students, staff and the general public through Conference Services. To make a booking or request information, phone 420-5055, e-mail conference.services@smu.ca or check the website: Conference Services . Bookings for Athletic facilities and the Courtside and VIP lounges are made through Athletics and Recreation. Call 420-5440 or email linda.gould@smu.ca . Bookings for Computer labs in McNally East, Loyola and Sobey go through ITSS. Call 420-5417 or email shelley.macaskill@smu.ca . Study rooms for two or more students can be booked at the Circulation counter in the library. Teamwork rooms located on the first and second floors of the Loyola and Sobey Buildings are available to Saint Mary's students without a reservation on a first-come, first-serve basis seven days a week from 8:00 a.m. to 11:00 p.m. Both are free of charge."
I need to scan something. Where can I do that? How much does it cost? Are scanning services available to alumni and guests? How can I find more information?,"Scanners are located in the Software and Application Support Centre (SAS) lab on the first floor of the Atrium (Room 107) next to the Just Us Caf. They are available at no charge to students, faculty, support staff, and by special permission to alumni and guests. Users should bring their own jump drives and CD/DVD's if needed. For more information call 496- 8168, email sas@smu.ca. Scanning is also available for a fee at the SMUSA Marketing Department, 5 th floor, Student Union Building and the RICOH Print Centre ( print.centre@smu.ca )."
What is SMUfit? Who can join? How much does it cost to join? How much do fitness classes cost? Are discounts available?,"The SMUfit membership program builds on the Saint Mary's commitment to fostering healthy lifestyles and healthy communities. Our members have access to our newly expanded fitness facilities at the Homburg Centre for Health & Wellness that are home to a suite of cardio and fitness equipment, weight training facilities, studio spaces for fitness classes, a community studio, and much more. All full-time Saint Mary's University students receive complimentary SMUfit Memberships, which run from September 1 to April 30 each year. Membership discounts are available for part-time students, full- and part-time faculty and staff, students from other universities, 55 plus and corporate groups. Day passes are also available. For more information: http://www.smufit.ca"
What is SMUSA? Who belongs? How much does it cost to be a member? What are the advantages of membership?,"All full-time and part-time students pay membership fees for Saint Mary's University Students' Association (SMUSA). SMUSA provides support, advocacy and representation to Saint Mary's University students. It is also responsible for a variety of campus services, including frosh packs, the U-Pass, the Journal newspaper, the student health plan, the Student Centre Information Desk, Husky Patrol, student societies, and the yearbook. SMUSA also operates the Gorsebrook Lounge and has a marketing and communications department that provides services for campus and the outside community. For more information go to: www.smusa.ca"
Where can I find information about joining a society? Is it possible to start a society?,"The Saint Mary's Students' Association website, www.smusa.ca has information about joining or starting a society and contains a list of over 50 current student societies including the Accounting Society, the Conflict Resolution Society and the Garden Action Group."
Where can I buy stamps? Where can I post letters and packages? How do I know how much postage is required?,"Stamps are sold at the Student Centre Information Desk during the fall and winter semesters. A Canada Post letterbox is located on Tower Road, next to the entrance to Arena parking lot. The Student Centre Information Desk does not weigh envelopes and packages. The nearest Canada Post outlet offering full postal service is located in the Shopper's Drug Mart at 5595 Fenwick Street. For more information, call the Information Desk at 496-8713 or email infodesk@smusa.ca ."
Where do I get my student I.D.? Do I need to supply the photograph? If I lose my student I.D. is it possible to replace it?,"Student I.D.'s are made at the Patrick Power Library. In order to get one, new students must present a government photo I.D. such as a Driver's License. Returning students must present previous student I.D. There is a price to replace a lost student I.D. and a government photo I.D. is required."
"How do I apply for a Student Loan? What is the deadline for applying? Once I'm approved for a Student Loan, how do I get the money? Are foreign students eligible for Student Loans?","Help applying for Student Loans is available in the Service Centre through Saint Mary's Financial Aid and Awards. Canadian students may apply online to the province in which they reside for either a Canada Student Loan or a Quebec Student Loan. Information concerning deadlines for application, course load requirements, processing, and loan payment is available at: www.canlearn.ca Foreign students requiring loan information may contact Saint Mary's Financial Aid and Awards."
"Where do I go for help or training using technology that I need to use in my classes, like Blackboard, or Excel?","Want to take that next step with technology in your coursework? Located in AT 107, next to the Just Us Caf, Centre for Academic Technologies (CAT) offers support and training (at no charge) to meet your needs. Drop in to the CAT, attend a workshop, or make an appointment with a student technology assistant for help with MS Office, Blackboard, and more - just ask! 496-8168, cat@smu.ca, www.smu.ca/cat"
I need a tutor. Where do I find one? How much do they charge per hour?,"SMUSA coordinates a Tutor Database for individual and small group tutoring. SMUSA tutors do not charge more than $15 per hour. To find a SMUSA tutor, or to apply to tutor, go to http://www.smusa.ca. For other tutoring services and requests for tutoring, see the notices posted on campus bulletin boards."
"When is my tuition due? Do I need to pay it all at once? If I withdraw from a course, do I get a refund?","Tuition fees are due in September for the fall semester and in January for the winter semester. For the exact dates contact Saint Mary's Service Centre by phone at 420-5582, by email at service.centre@smu.ca or check the University web page Important Dates."
Where do I go for help writing an essay? Do I need an appointment?,"Writing support is available by appointment at the Writing Centre, located in the Burke Building, room 115. A variety of online and in-print resources and various workshops are also available. Appointments may be made online, by e-mailing writing@smu.ca or by calling 491-6202. For more information, visit Writing Centre and Academic Communications."
Why did Saint Mary's University decide to go to a tobacco-free campus?,"A tobacco-free campus demonstrates responsible stewardship of our environment by reducing toxic cigarette butt litter, eliminating smoke-filled areas at building entrances and reducing associated fire risk. It also sets a good example that tobacco use is not the social norm, particularly for children, youth and families that use our campus facilities. We want to ensure that we send a clear message about tobacco use not being acceptable on our campus and that we strongly support the University's goal to create a healthier environment. A tobacco-free campus protects everyone from the health dangers related to second-hand smoke. There is no safe level of exposure to second-hand smoke. Tobacco-free policies have also been found to lower tobacco consumption among workplace employees, and may help individuals who smoke to quit and stay tobacco-free. Within universities, tobacco-free policies have been shown to reduce smoking, particularly among students who were not regular smokers before entering university. Hence we want to eliminate triggers to smoke that make it difficult for people trying to quit or stay tobacco-free."
What does tobacco-free campus mean?,The use of tobacco and tobacco-related products is prohibited.
What type of tobacco products does this include?,"All tobacco and tobacco-related products, as well as alternative devices. This includes, but is not limited to, cigarettes, cigars, cigarillos, pipes, chewing tobacco, blunts, snus, snuff, as well as shisha, water pipes (hookahs), all smokeless tobacco, and electronic cigarettes (vapours). It also includes herbal or simulated tobacco products including clove cigarettes (called bidis, beedies and kreteks)"
When didthe policy come into effect?,"September 1, 2013."
Who does the policy apply to?,"The tobacco-free policy applies to anyone on University property, including, but not limited to, students, staff, faculty, visitors, contractors, and sporting event spectators."
What areas of campus will the tobacco-free policy cover?,"The policy includes any and all University owned, leased, rented or maintained property, including but not limited to buildings, facilities, parking lots, and grounds. In addition the policy includes all University owned, leased, or rented vehicles. This includes vehicles parked on the campus properties and in our parking lots, garages, and on green lawn areas."
"How can students, staff, and faculty help with enforcement?","All students, staff, and faculty have collective responsibility to promote the safety and health of the campus community and, therefore, share in the responsibility of enforcement. We are offering a polite and cooperative campaign and as such, have developed thank you cards. The cards read: Reminder that Saint Mary's University is a tobacco-free campus. Thank you for helping make our University a healthier place! We appreciate your cooperation. These cards are held at all front-line service and information desks for departments to hand out across campus. We encourage everyone to take some cards and hand them out as you move about the campus on your daily journey. They can be used to thank people who are respecting the policy by using tobacco off property or as a reminder for people using tobacco on property. We need everyone's cooperation to make the policy work across our campus. We are optimistic that students, staff, and faculty will all champion the message behind the policy and do their parts by promoting good will as they ask individuals to nicely move off campus. The following are suggested scripts to use as a helpful guide to promote the policy: Example Script #1: Situation: You see a person using a tobacco product on University property. Response: ""Hello. I want to make you aware that we are a tobacco-free campus. Use of tobacco and tobacco-related products is prohibited on our grounds. We would appreciate it if you would not use tobacco products while visiting our campus. Thank you for your cooperation."" Example Script #2: Question: ""Where am I allowed to smoke?"" Response: ""If you need to use tobacco-related products you will need to leave the campus. Example Script #3: Situation: For registration, admission, and front-line office staff who are speaking to students and families: ""I'd like to let you know that our campus is a tobacco-free environment. Use of tobacco and tobacco-related products is prohibited on our grounds. We would appreciate if you would not use tobacco products while visiting our campus. Thank you for your cooperation."" If you do not feel comfortable approaching individuals, or experience rude comments and/or aggressive behaviour from tobacco users after approaching them, you may report individuals anonymously to Security at 420-5577. Security will advise individuals of the policy and ask that they refrain from using tobacco products on campus."
How will the policy be enforced?,"University Security will advise the individual of the policy and ask the individual to leave campus. The University Security officers are authorized to issue notices for violations of the policy. If the individual does not leave, or is a repeat offender, University Security will request the person's identification and complete an incident form. If the individual does not provide identification, University Security will ask the person to leave campus. The University Security Office will give out notices, much like the parking notices, as well as track these notices to identify repeat offenders. After three violations, names of individuals will go back to the appropriate Supervisor. University Security will forward names of: Students to the Senior Director of Student Services (420-5761) Staff to the Senior Director of Human Resources who will forward the complaint to the appropriate manager (420-5564) Faculty to the Senior Director of Human Resources (420-5564); who will forward the complaint to the Office of the Vice-President of Academic and Research Visitors to the Department being visited Employees of contractor to the Senior Director of Facilities Management. (420-5572) Complaints may be also reported to University Security at 420-5577. Our University residences have been smoke-free for a number of years and will remain so under this new tobacco-free campus policy. Residence staff (including RSOs, RCs, RAs, and administrators) are authorized to issue fines and/or citations for violations of residence smoking policies and the tobacco-free campus policy within the residence complex. The Tobacco Policy Working Committee will evaluate reports of repeated offenders, neighborhood concerns, and overall policy issues and will recommend actions for resolution."
Is there a place on campus where individuals can smoke?,There is a small outdoor area which is restricted to students who live in Residence. We have created a small pilot area which only operates from 10 pm until 6 am. This area is intended only for those students living in Residence and still need to remain in a safe area. The Tobacco Policy Working Committee will evaluate the value of this pilot area.
What efforts will be made towards educating stakeholders and departments about the policy?,"The InBalance Health & Wellness Program Coordinator will be providing ongoing orientations and education across the University. For visitors, we believe reminders about the tobacco-free campus will be important. The University will provide on-going messaging on University affiliated materials, website, conference and vendor contracts, and as part of its various sporting events. The InBalance Health & Wellness Program Coordinator is also working closely with various Student groups, including the International Student Centre staff and volunteers, to ensure that we bring awareness and expectations of the policy forward to all students. In addition, SMUSA (Student Union Association), TARS (Tobacco & Alcohol Research Society) and the Coordinator will be offering various activities towards an awareness campaign for all students."
What about concerns from the neighbors?,"The University asks that our students, staff, and faculty help maintain a positive relationship with the neighbors who border the campus. We encourage respect for neighboring properties and ask tobacco users to refrain from congregating in large groups on sidewalks to smoke. We raise this as we want to avoid creating a lot of noise, littering with tobacco products, or even generating a cloud of second-hand smoke for people to walk through. We also ask that individuals be extremely careful not to use tobacco products around the day care and nearby schools where children and families are close by."
Where is the Records Centre Located?,"The Records Centre is a part of the University Archives, located on the 3rd floor of the Patrick Power Library."
What kind of material is sent to the Records Centre?,"The records centre is the place to send your semi-active records. These are records that are no longer in day-to-day use by your department but may need to be accessed from time to time. After a record is no longer used at all it is considered to be inactive. It will usually be kept on file for a while after it becomes inactive for a variety of reasons (i.e. legal necessity). This is its retention period. No record stays in the Records Centre permanently. Examples of the kind of semi-active records that can be sent to the Records Centre include: student records for students no longer involved with your department, staff files for recent former employees, official correspondence from previous years, etc."
Should I send my files to the Archival Collection instead of the Records Centre?,"The Archival Collection is for inactive records that have a permanent historical value. It is not expected that these records will need to be used by the department, though they are still available. Archival material will be available to researchers using the archives, subject to any restrictions put on them by the department."
Do I lose access to files I send to you?,No. Each department retains control of any material deposited with the records centre. They can request material from the records centre at any time Using theRecord Access Request Form. Please fill out a Department Retrieval Authorization Formif you want people other than the person whose name is on theTransfer Formto have access to the material.
Who can look at material in the Records Centre?,"Material in the Records Centre is considered to be restricted, and people from other departments and researchers will not be able to access the material without getting permission from your department first."
How are Freedom of Information/Protection of Privacy (FOIPOP) requests handled?,"The Records Centre does not directly handle FOIPOP requests for material deposited with us. Formal FOIPOP requests are subject to formal procedures and regulations, and are handled in confidence in consultation with the appropriate departments and individuals. The current FOIPOP Administrator is Suzanne van den Hoogen, University Librarian. She can be reached at 420-5532."
How do I prepare material for delivery to the Records Centre?,"All loose material should be in clearly identified files, with everything packed in file boxes. Ideally, the boxes should be 15""x12""x10"" file boxes (""banker's boxes""). Each box should have a packing list attached indicating its contents. Bound volumes and binders do not need to be in file folders but do need to be clearly identified. There is a more detailed description of the transfer process elsewhere on this site, as well as copies of the required forms."
How do I get access to my material?,Consult ourrecords retrieval proceduresand fill out aRecord Access Request Formand send it to the Archives. The material will be retrieved from the Records Centre and made available to the department.
"Can I change the retention period of material in the Centre, or request that material be permanently returned to us?",Absolutely. If you wish to change retention schedule(s) simply fill out a newRecord Disposition Scheduleand forward it to us.
Does material stay in the Records Centre indefinitely?,"No. All material, at the end of its retention period, is disposed of. Disposal can mean transfer to the Archival Collection (for permanent records of long term historical value) or destruction of the material. The decision on how to dispose of the records will be made by the department, in consultation with the Archives if needed. Nothing will be destroyed without the department being given advance notice."
What kind of programs and events does residence have?,"Res AfterDark: interactive weekly events at night to bring students together and provide safe opportunities to have fun with other residence students. Adulting 101: educational programming to teach students life skills RA special projects: including the annual Battle of the Floors, science fair, Trick or Eat and Talent show Committee events: a mixture of events from our Multicultural Committee and RainBEAU Committee"
How can I get involved in residence more than just going to events?,"There are ample opportunities to get involved in residence outside of attending events. We have 2 residence committees: the Multicultural Committee and RainBEAU Committee, who recruit members at the beginning of term and throughout the year. At the end of your first year if you love being involved in the residence community you can also apply to be an RA!"
What can I go to my RA for? What are their job requirements?,"3 events per month (mixture of educational and social) 2 floor meetings per month Source of resources and assistance when necessary RAs are meant to be a support for students on their floor, and provide resources when necessary to assist in a student's transition to residence. Additionally, RAs must plan 3 events per month for their floor, both educational and social, and have 2 meetings a month to connect with and inform their floor about upcoming events in residence."
What resources are available on campus for residence students?,"Counselling Centre RAs Writing Centre Career Services There are a wide variety of resources available on campus for any students wishing to access them. Saint Mary's has free counselling services in the student union building, as well as career services for any future planning needs. RAs are available to their floor members when needed for support and to provide additional resources when needed."
How can I stay informed about residence life?,"Residence Life is active on most forms of social media to keep you updated about upcoming events. Follow us on Instagram, and like our Facebook Page, plus subscribe to our Res Top 5 email list to never miss and event!"
How do I place a work order?,"If you are a departmental secretary or administrator, you should have a login to the Que Centre Work Order system. At http://www4.quecentre.com/smu/Login.aspx, you can log in and click ""Create Work Order"" under the Work Order menu. If you do not have a login and want to place a work order, contact us at facilities.management@smu.ca to get a login account or contact your departmental secretary or administrator and he/she can place the work order for you. Click here to learn more about using Que Centre."
Who do I contact to get new furniture or if I would like to have existing furniture moved from one office to another?,"All furniture requests, for new or used, must be submitted via the Furniture Request form. To have existing furniture moved from one location to another, an office move request must be submitted. Both forms can be found on the Facilities Management homepage."
How do I order keys?,"Key request forms may be downloaded from the Facilities Management web site or picked up at the Facilities Management office, McNally South, Rm011."
Where do I pay or appeal parking tickets?,"Tickets should be paid for in the Facilities Management office located in McNally South 011, basement. If you would like to appeal your ticket, you may do so within 24 hours of receiving your ticket by visiting University Security in the McNally Main basement or by calling (902)420-5577."
What is the Code of Student Conduct?,The Saint Mary's UniversityCode of Student Conductoutlines individual and community expectations regarding student actions and behaviour. The Code defines that students are responsible for acting in a manner that respects others and promotes their well-being and safety.
Who can file a complaint or concern?,"Any member of the Saint Mary's community (student, staff or faculty) can contact the Office of Student Affairs and Services (email studentconduct@smu.ca) during business hours to consult about a matter or to lodge formal complaint."
What are my responsibilities under the Code?,"Students have a responsibility to be aware of policies and codes that guide their expectations of conduct in various environments where there is university-related activity. All community members are expected to treat one another with mutual respect. When this expectation is not met and is not resolved informally, formal processes may be engaged. Students are also held accountable for the behaviour of their guests under the Code. In sum, students are expected to: Abide by university policies, procedures and regulations Respect the rights and safety of others Take responsibility for their actions"
What are my rights under the Code?,"Students have the right to make a complaint against any student who violates their right to a safe and welcoming educational environment. All Saint Mary's community members have rights which are protected under the Nova Scotia Human Rights Code as well as the Canadian Charter of Rights and Freedoms. These rights are subject to limitations and some activities which are acceptable in public space may not be appropriate in certain contexts in a post-secondary institution. Students have a right to know this Code and other policies and regulations, in order to ensure a safe and positive learning environment. Students have a right to procedural fairness in an investigation and determination of responsibility (as it relates to the Code). These rights include: Right to a fair hearing Right to appeal Right to have an advisor or support person present at hearings or meetings"
What is 'balance of probabilities' and what does it mean?,"Balance of Probabilities is the standard of proof used in the Code of Student Conduct. Balance of probabilities is the ""more likely (or probable) than not"" standard. In other words, if the available evidence convinces the decision-maker to the point that they are 50% + 1 certain that a student has committed an offence, the standard of proof has been met."
Who can be a support person and what is their role?,A support person should be someone you trust and someone not directly involved in the incident/case. They do not speak on your behalf but you may consult with them at any time during the process.
What is the difference between the Code of Student Conduct and the Residence Code of Conduct and the Academic Regulations?,"The Code of Student Conduct applies to the non-academic behavior of all current students within Saint Mary's University. The Residence Code of Conduct is also bound by the Code of Student Conduct. This means that all sections of the Code of Student Conduct apply to those living in residence. The Residence Code of Conduct (RCC) outlines additional regulations for living in residence and defines acceptable behaviour. These regulations serve to protect the health, well-being, and safety of the community. The Academic Regulations apply to all students enrolled in courses or programs at Saint Mary's University. These policies and procedures outline the requirements students need to fulfill in order to uphold their academic responsibilities. It also provides an outline of the processes involved in resolving issues when informal resolution is not possible."
Can I submit an anonymous complaint?,"Anonymous complaints will be acknowledged and resources for the anonymous complainant will be provided. Whether or not an anonymous allegation can proceed in the absence of an identified complainant will be determined by the Associate Vice-President, Student Affairs and Services (or designate) having regard to all of the circumstances of the case and the evidence available. Information provided by the anonymous source may also be used as the basis to decide to engage a process aimed at addressing systemic or cultural concerns. The university requires everyone involved in the complaints process to respect the confidentiality of individuals. Any member of the Saint Mary's community can contact the Assistant Director, Student Culture and Experience during business hours to consult about a matter and without lodging a formal complaint. Under exceptional circumstances, such as situations involving a serious risk of harm to a community member, proceedings under the Code may be initiated without a written complaint."
My Code complaint involves criminal behaviour. Can I report to the police if I have already put in a Code complaint?,"Members of the Saint Mary's community who have been affected by a student's behaviour that is criminal in nature can contact the Halifax Regional Police to report the incident(s) at any time. In the case of emergencies, call 9-1-1. For non-emergency reporting to police, contact 902-490-5020. A Code complaint can be submitted even if a person has reported to the police, however in most cases, formal resolution by the University of any allegations which are the subject of a criminal or civil court proceeding will be suspended until the resolution of that proceeding. In cases in which criminal or civil proceedings have not been taken, or the proceedings would not adequately protect the university's interests, and/or provide adequate safety and risk mitigation measures, the university reserves the right to take action under this Code, including the application of interim measures."
I don't want to see the person who harmed me. Will I have to be in the same room with them during the Code process?,"The only time a complainant would be required to be in the same room as the respondent is during an Adjudication Panel Hearing and not all cases are resolved through this type of hearing. Additionally, the Code of Student Conduct states that a complainant may submit a request for accommodations to not appear in the same room as the respondent during the Adjudication Panel Hearing. The complainant should note any safety concerns that they have upon submitting the written complaint or when meeting with the Associate Vice-President, Student Affairs and Services or their designate."
Can I make a complaint against a student who is making racist comments?,There are several offences outlined in the Code that prohibit racist comments or other behaviours. Anyone who experiences racism by a student should seek guidance on how to submit a Code complaint by emailing studentconduct@smu.ca.
I have experienced sexualized violence. Do I make a complaint under the Code of Student Conduct?,Saint Mary's has a separate standaloneSexual Violence Policy. You can email sexualviolence@smu.ca to discuss your reporting options and access supports.
How do I transfer my credits?,"When applying to Saint Mary's University, you must submit official transcripts from every institution attended. To be considered an official transcript, it must be sent to Saint Mary's University directly from the institution. Photocopies and transcripts delivered by the student are not acceptable. In cases where we have recently reviewed the courses from an institution, the transcript is sufficient documentation. If the course has not previously been reviewed, then an official course outline is required. The outline should include: A full description of topics covered Number of course hours Methods of assessment Textbook(s)used Be sure to make an extra copy of these documents for your records because we cannot return them to you."
When can I apply at SMU?,"If you are still taking courses at another institution, you do not have to wait until you have a final transcript before applying for admission. If a course is in progress, we will still evaluate it for advanced standing. This evaluation will be based on the assumption that you will complete the course successfully. At that time, we will require an official final transcript. If the final grades differ from the preliminary transcript submitted earlier, your evaluation will be changed accordingly. If your grades drop significantly, the University reserves the right to withdraw your offer of admission."
When will I receive my transfer credits?,"When a course is reviewed for the first time, it may take up to 6 weeks to complete your transfer credit evaluation.?"
What is the maximum amount of credits I can receive?,"Transferring students can receive up to 60 credit hours. To graduate, you must complete at least 50% of your degree requirements and 50% of the concentration, major, honours, and minor requirements at Saint Mary's University."
Can I register for courses before I receive my advanced standing?,"You may be permitted to register before your advanced standing is assessed, but prerequisites must be satisfied. Courses beyond the first year (those numbered 2000 and above) usually have prerequisites. For this reason, we advise you to submit your final transcript as early as possible so that your registration is not compromised."
What courses do I choose?,We suggest that you reach out to your Academic Advisor for course suggestions: Arts: BAadvising@smu.ca Business:? bcomm.advising@smu.ca Science:? advisor.science@smu.ca
Are my transfer credits applicable to any program?,"Receiving transfer credit does not automatically imply that these credits can be applied to a particular program. Some programs have minimum grade requirements for a credit to apply (e.g. B.Sc. students must earn a minimum grade of C in all courses for their major). Each program has a provision for elective credit, but you may receive transfer credits for more electives that can be applied to your program."
Do my prior credits factor into my grade point average (GPA) at Saint Mary's University?,"The grades for transfer credit do not factor into your grade point average (GPA) or in the calculations for academic distinction. Credit awarded upon admission appears on your transcript with the institution's name, course name, Saint Mary's University equivalent and a grade of TR."
How can I appeal my evaluation?,Transfer Credit Office at?transfer@smu.ca.
Who can I contact for more information?,General information: recruitment@smu.ca Academic advice: Arts: BAadvsing@smu.ca Business: bcomm.advising@smu.ca Science: advisor.science@smu.ca
What are key scholarship deadlines?,"All complete applications are assessed for entrance scholarships by March 1. Don't wait until you complete your high school or post-secondary courses before applying. Submit your application using your most recent official grades, and make sure that your final grades are submitted when they become available. Please include a list of all courses in which you are currently enrolled."
What are the key timelines if I want to enroll in particular courses?,"Mid-May:All accepted new students set to begin their studies in September or January can register in courses for September and the following January semesters.It is possible to change your mind or to register in courses right up to the first week of classes, but by that time your choices will be limited to courses where space is still available."
"How long will it take to secure my study permit and, if necessary, temporary resident permit for Canada?","This will depend on your country of residence, and where you need to apply. You can find country-specific information by visiting the Citizenship and Immigration Canada website. As soon as you receive your official letter of acceptance from Saint Mary's University in the mail, begin the process of applying for your study permit."
What is Epass program?,"The EPass program offers an annual discounted transit Xpass, purchased by SMU employees through payroll deduction. Currently, there are two enrolment periods: one in May for July 1 XPasses and another in November for January 1 XPasses. You can find our FAQ on the EPass at the bottom of this page. If you have any additional questions, please email us at epass@smu.ca Employees who enroll in the EPass program and receive their XPass will: Reduce the number of cars on the road during rush hour traffic, experiencing less stress during their commute Save money, given that the cost of an XPass works out to approximately $3 a day Save the environment by reducing greenhouse gas emissions and air pollution"
Who is eligible for EPass?,"To be eligible, you must be a full-time or part-time employee of Saint Mary's University. This includes full and part-time contract employees. Casual employees and part-time faculty members are not eligible for an XPass."
How do I sign up for Epass?,"New Participants: Email your registration form and photo of yourself to epass@smu.ca by May 31st, 2024 New participants will have to fill out a digital registration form and provide a photo to add to their XPass. Please attach your completed registration form linked below in PDF format and attach your photo in jpg format and submit by email to epass@smu.ca Returning Participants: Email only your registration form to epass@smu.ca by Thursday, May 31st, 2024 Returning participants will only have to fill out a digital registration form. Please attach your completed registration form linked below in PDF format and submit by email to epass@smu.ca If you need assistance with your application, please contact Facilities Management by email (facilities.management@smu.ca) or in-person (MS011) and we can assist you."
What is the rates for Xpass?,"The monthly fee for an XPass is $61.88, and employees participating will pay by payroll deduction. The EPass program offers an annual 12-month XPass (this includes Regional Routes at no additional charge) at the discounted rate of 9 months compared to the cost of purchasing a standard monthly Halifax Transit pass"
What do I need to do to register for an XPass?,Fill in a registration form and take a photo of yourself. Please ensure the photo is a basic headshot of yourself with a neutral background. Submit your registration form and your photo in .jpg format to epass@smu.ca
Are all employees at SMU eligible for an Xpass?,"Full-time and part-time employees of Saint Mary's are eligible for an XPass. Casual employees, contractors, Aramark, SMUSA and part-time faculty employees are not eligible for an Xpass."
I lost my XPass. What do I do?,"A lost, stolen or damaged XPass is subject to a replacement fee of $25, which will be deducted from the employee's payroll. If your card is lost or stolen, please contact epass@smu.ca and we will work with Halifax Transit to replace your card."
Why can't I register or opt-out of the program mid-year?,"Saint Mary's does not set the terms and conditions of the EPass program. Saint Mary's cannot change these terms for special considerations. Due to the number of registered participants enrolled in the city-wide program, Halifax Transit requires that employees remain enrolled in the program for the full year."
Does the XPass include access to Metro Transit's Park and Ride program?,"Yes, the XPass includes access to this program. Parking at most Halifax lots is free except Dartmouth Sportsplex, Woodside Ferry Terminal and Alderney Gate, which have low monthly parking rates."
What can I do to prevent harming people affected by scents?,"You can adopt scent-free practices by avoiding perfumes, aftershaves, colognes and scented lotions, and opting for 'fragrance-free', 'scent-free' or 'unscented' versions of such personal care products as hand and body lotions, soaps, hair products and deodorants. Many scent-free personal care products can be found at your local supermarket and pharmacy. As well, there are a variety of special stores throughout the area."
I know a few people who have allergies to certain foods or suffer from hay fever. But I don't know anyone who has a reaction from coming into contact with scented products. How real is this concern?,"It is very real. It's well documented that the incidence of asthma is on the increase, especially in young people. In fact, there are many environmental illnessesillnesses that are triggered by things in our environment. Among the best known are spring and late summer allergies to the pollen from flowers, grasses or trees. Another is smog. Smog alerts have become common in many North American cities. It literally is not safe for some people to go outdoors on smoggy days."
What is Multiple Chemical Sensitivity (MCS)?,"Multiple Chemical Sensitivity is an acquired illness characterized by severe reaction to exposures easily tolerated by most individuals. Common triggers include volatile organic compounds of the sort often found in paints, cleaning products, perfumes and fragranced personal care products, gasoline and similar products, as well as such naturally-occurring substances as citrus oils and turpenes in softwood. Reactions range from sinus congestion and watery eyes through more serious reactions such as temporary rashes, flu-like symptoms with headache, nausea, and muscle or joint pain, to debilitating reactions including migraine and asthma attack. There are many theories about the cause of this illness, and at present there is much that we do not understand about the condition. But while the research continues, the only reliable way to avoid painful and dangerous reactions is for the MCS sufferer to avoid as many triggers as possible. While people with MCS are responsible for ensuring that their home environments are as free as possible from chemical triggers, they require the cooperation of others to make their classrooms, workplaces and recreational sites safe."
What happens if I don't adopt scent-free practices?,"You are taking the risk of possibly causing harm, perhaps even severe pain and discomfort, to someone around you; harm that could easily be avoided. Second, when employees or students miss time from work or school because of illnessasthma, allergies, migraine, MCSthere is a cost. Illness means lost productivity and lost opportunities for learning. Finally, you undermine Saint Mary's efforts to meet its moral and legal obligations to provide an environment which supports all members of the University community."
"I would resent being told, or feel uncomfortable telling others, what kind of personal care product to use. Isn't the request to adopt scent-free practices intrusive on the individual's right to wear whatever he or she wants?","It may at first seem that asking people to use scent-free personal care products touches on a personal and private matter. But when the scents from these products affect the health and well-being of other people, it then goes beyond just being a matter of private concerns. The goal of this awareness campaign is not to target people personally or to criticize people's preferences. Rather, it's to prevent real harm to real people."
"Why should I adopt scent-free practices when there isn't anyone in my unit, classroom or residence who suffers from an allergy or sensitivity? The perfume I wear and the scented products I use aren't bothering anyone.","Do you know that for a fact? Perhaps someone is suffering in silence. Or maybe you will come in contact with someone with a chemical sensitivity during the dayin the cafeteria, at the gym, in a meeting, at a concert, in the classroom, or in the library. By putting all the responsibility for coming forward on the person who is at most risk of becoming ill, you increase their chances of having a reactionthey have to approach the person wearing a scent that triggers a reaction in them, in order to tell that person to refrain from wearing the scent."
"If we ask people to avoid using scented products, perhaps they will stop using personal care products altogether. Poor hygiene and strong body odour might be the result. Surely we want to avoid this?","This is not the likely consequence of adopting scent-free practices. The products section offers more than 100 alternatives to scented personal care products, from the most essential (soap, shampoo, deodorant), to the additional products we rely on to make us look good and feel good (body wash, hand cream, body lotion, hairspray, gel and more)."
"What's the difference between products labelled 'fragrance-free', 'scent-free' or 'unscented'?","These terms are used in industry virtually without restrictions. They may only mean that the product has less scent than the scented version of the same product from that manufacturer. Therefore, these labels can offer no guarantee that a product won't trigger a reaction in someone who is chemically sensitive. Nonetheless, choosing products with these labels is still safer than choosing the scented versions. While it is possible that somebody could have a reaction to your personal care product even if you've taken all precautions to avoid this outcome, the important thing is that you realize this and are prepared to react in a positive way, should this situation ever arise. For more on this, see How to Handle 'Scent-Sensitive Situations'."
Another source of indoor air pollution is from exhaust fumes from idling truck and car engines near ventilation systems. What is Saint Mary's doing about that problem?,"To protect air quality, notices have been posed asking motorists to shut off their engines. The University also works with firms that provide services to the University, Metro Transit, and drivers of University vehicles, to try to prevent exhaust of large vehicles from entering Saint Mary's buildings."
What about the use of dangerous cleaning and maintenance chemicals in Saint Mary's buildings?,"The University has dramatically altered its use of custodial and maintenance chemicals. As a matter of routine, it only uses environmentally-friendly paints and adhesives. On the custodial side, the University has systematically replaced problematic chemicals with less scented and generally safer products. In areas where more environmentally friendly products are required, every effort is made to use an appropriate product. If you have concerns about any particular product, contact Facilities Management or the safety Coordinator."
What is the difference between an allergy and a sensitivity?,"Physicians and the general public often use these words differently. An allergy is a condition in which exposure to material prompts the body's immune system to respond inappropriately. One can have a skin or a respiratory system allergy. For many people, the workings of the human immune system are a mystery and they sometimes report that they are allergic to something when they are adversely affected by something in their environment. The situation regarding sensitivities is even more complicated. Some people have been coming forward to report that they are adversely affected by chemical exposures in their environment. There is much we do not understand about the problems that these people experience. Because they report a wide range of adverse impacts often following exposures that most people tolerate without difficulty many of the suggested names have included the terms sensitivity or hypersensitivity."
"I made an account on the parking website, but I can't see any permits. What's going on?","After creating your account, it must first be validated. It takes 1-2 business days for facilities management to validate your account. After it is validated and you have received a confirmation email, you will be able to see the permits available to you."
"I have a hang tag, but I got a ticket. Why is that?","The Saint Mary's parking system has transitioned to a paperless model, using an online parking portal called Ops-com. All hang tags and tangible permits from previous years are no longer valid. To obtain a permit you must register an account on our online parking portal. For more information on how to buy a permit, please see the Purchase a Permitpage."
Why doesn't a permit guarantee me a spot? That's not fair.,"General permits are sold based on the best utilization of parking spaces available on campus. This assumes that not everyone with a permit will be on-site at the same time every day. Parking is sold on a first-come, first-served basis. Most spots fill in the morning, with minimal turnover until later that day. We realize it is frustrating not being able to find a spot, but we state in our policy that purchasing a permit does not guarantee a spot."
Why isn't there a parking space for everyone that has a permit?,"Parking in the city is difficult to find as is. It is important to consider that thousands of students attend Saint Mary's, and the school spans merely one large block in the city. There are far more people that come to campus every day than there are spots available. For this reason, parking spots are first-come, first-served"
I only attend classes/come to campus a couple of times a week. What would my parking options be?,"Daily, weekly and monthly parking options are no longer available to students. The most convenient spots to park would be street parking surrounding the university, metered parking, or pay & display parking in the Arena lot. Metered parking is free after 5:00 pm Monday-Friday and on Saturdays, Sundays and holidays. Please refer to our Temporary Parking page for more information."
How do I put my name on a waiting list for a permit?,"Please create an account on our parking portal Ops-com, enter all your vehicle information and wait for a verification email. Once your account is verified, you will be able to put yourself on a waitlist in the permits tab on Ops-com."
I purchased a permit; now where do I pick it up?,"We have transitioned to an online system that no longer requires the display of hang tags for parking. Your permit will register to your license plate number on your profile, so no need to pick anything up or display anything in the car."
Do I need a parking permit to park on campus in the evening or on the weekend?,"Parking permits are not required in the general parking lots after 5:00 pm Monday-Friday or on Saturdays, Sundays and holidays."
"Can I use my general permit to park at a meter, or in a pay & display spot?",No. General permits are not valid at meters or pay & display parking spots.
"I got a ticket, but I have a permit. What happened?","There could be a few reasons why you received a ticket. Check to make sure that your license plate number is registered correctly onto your Ops-com profile. It could be off by one letter or one number, and therefore does not register to your permit. Check that you are parked in the right spot. Only faculty permit holders can park in faculty designated spaces and pay & display users in their designated spaces. If you are a general permit holder, make sure you are in a general spot that is not designated for other users. Please refer to our parking map. Check on your Ops-com profile that your payment has been processed and that your permit is showing on your homepage. If you do not complete your payment, your permit will be held for 2 days, then released back into the system."
"I got a parking ticket, but I'm not registered on the parking website. How do I pay for it?",": Parking violations can be paid online anonymously via Guest Payment. Please visit the link below and follow these steps to make a secure online payment. http://smu.ops-com.com Navigate to the login window and select Lookup your ticket. From there, enter the ticket number, and search. Click on anonymous payment to display the payment window. Select your payment option and your email address for the receipt. Click submit payment. Enter your payment information and click pay now. Users who choose not to use the online payment option can pay their ticket in-person in the Facilities Management office - McNally South basement, room MS011."
Where is my final exam?,"For detailed locations of on-campus building, visit our Registration FAQs page."
When will the exam schedule be posted?,The final exam schedule for the fall term is posted in early November. The winter term exam schedule is posted in early March. Summer session I and II exam schedules are posted within 3 weeks after the term begins.
Where is the exam schedule posted?,The exam schedule is posted in Self Service Banner.
What if I have two or more exams scheduled at the same time?,"If you have an exam conflict on your schedule, contact your Academic Advising Office as soon as possible. Exam scheduling conflicts include: More than one exam scheduled at the same time. Exam(s) scheduled outside of the official exam timeframe (8:30 a.m.-10 p.m.), according to your local time. More than two exams or more than six hours of exams scheduled in one day."
What happens if I miss an exam?,"If for extraordinary reasons you are unable to write your final exam, submit a Deferred Exam Request to your Academic Advising Office for that course as soon as possible. Information on the deferred final exam process can be found underAcademic Regulation 10."
When are my final grades posted?,"In the case of courses in which no formal examination was scheduled within the formal examination period, final grades should be posted within one week from the beginning of the formal examination period. In the case of courses in which a formal examination was scheduled within the formal examination period, final grades should be posted within a week from the day on which the formal examination was written. In the case of courses taught in Summer Sessions, grades are posted no later than one week from the last day of instruction in the course."
What happens when I repeat a course?,"In the case of a repeated course, the highest grade is included in GPA calculations. Adjustments for repeated courses are processed after all final grades for a specified term are received. If you have retaken a course, allow 3-4 weeks after the official final exam period for your CGPA to be adjusted. Both the final grades will appear on your transcript, but the first grade of the repeated course is not included in the GPA calculation."
Where do I get an unofficial transcript?,"Unofficial transcripts are available online through Self Service Banner. If you need an official transcript, please complete a Transcript Request Form."
What is the Student Account Centre?,The Student Account Centre is an online dashboard that provides students access to: View your student account balance; Make a payment; View payment history; Setup a payment plan; Enrol authorized users; And more!
How do I access the Student Account Centre?,"To access the Student Account Centre, first log on to your Self Service Banner account. Click on the Student Tab, select the Student Account tile then select the Student Account Centre link."
How do I access the Student Account Centre as an Authorized User?,"As an authorized user, you would have received a username and password sent to the email your student provided when they gave you access. You can view the Student Account Centre by clicking the Authorized User Access tab."
How much do I owe and when is tuition due?,All term statements are available through the Student Account Center. Notifications will be sent to your SMU email address when future terms' statements are available. Tuition due dates will be listed at the bottom of your statement and can be found in the Academic Calendar of Events.
What are my online tuition payment options?,You can make online bank payments by Pre-authorized debit through Student Account Centre.
How do I make payemnt through student acoount centre?,"To make a payment, click the Make a Payment tab on the home page of the Student Account Center. You will have the option to pay the full current account balance or make a partial payment by identifying a specific dollar amount."
How do I know my payment through the SAC was made?,"Once payment is approved, a payment confirmation screen will appear. This screen displays the amount paid and provides a reference number for the transaction. You will also receive an email to your SMU email address with the same information. This can serve as your receipt. If payment is not approved, check your bank account to ensure sufficient funds are available and try again."
How do I set up a payment plan?,"Payment Plans can be set-up by the student through the Student Account Center.?Applications are available under the Payment Plan option. You must complete the online application each semester, pay any setup fees and agree to the terms and conditions before the plan is in effect. If you have a previous term balance, you will not be eligible to enrol in a pla"
How do I drop all my classes for a 100% refund?,"Refunds are based on a refund schedule. Please view the Course Withdrawal Regulations?page for specific dates and deadlines. Courses must be dropped online through Self Service Banner. For the course drop process, please visit the Dropping Courses page."
Will there be restrictions placed on my account if I don't pay the balance owed?,"Restrictions are placed on accounts with an overdue balance. Students with an overdue or outstanding balance will not be able to register for future terms, and will not have access to transcripts, parchments and other official letters and documents from Saint Mary's University."
Where do I find Student Account Center assistance?,"For assistance with your Student Account Centre, please contact the service centre, by email to servicecentre.touchnet@smu.ca or visit the Service Centre in person at McNally Main (MM), room 108."
Are students required to participate in the Co-operative education program?,"At Saint Mary's Co-operative Education is an optional program. Undergraduate students (Commerce, Science, and Arts) must meet and maintain certain GPA requirements and must also have a minimum of 60 credit hours completed before beginning their first work term. Those Master of Science in Applied Science students whose major is listed below are eligible for Co-op provided they meet and maintain their own program's academic requirements."
What are some of my responsibilities as an employer?,"Co-op work terms should provide a solid business exposure, related as closely as possible to the student's major. Employers are responsible for providing a paid employment, full time hours (at least 32.5 per week) for a minimum of 12-16 weeks. To ensure success of the program, a midpoint evaluation with the employer and student once during the work term is required."
"For co-op, can I hire an international student?","Yes, you can hire an International student and there are no special requirements to do so. International students are required to apply for a work permit through Citizenship and Immigration and the work permit allows International Co-op Students to work off campus in Co-op approved positions. The Co-operative Education department will assist International students with this process and students are required to have a work permit prior to going out on work terms. International students are also required to have a Social Insurance Number (SIN). Employers may also wish to contact their Human Resources department or hiring managers to review company policies and procedures on hiring International students."
What are the benefits of hiring a co-op student?,"There are many benefits of hiring a Co-op student. Students are available year round and can provide solutions to short term staffing needs. Students are energetic and eager to learn and will bring creative fresh new ideas to the workplace. Companies can also use the Co-op Program as a recruitment tool to pre-screen future employees. In addition to the above mentioned benefits that any co-op student offers to the workplace, International students can enrich the workplace by providing staff with an opportunity to learn about another culture, they may have other language skills an employer may find useful and like their domestic peers they are eager to make positive contributions."
"If I hire a co-op student, what is our role?","The Co-operative Education program is a method of learning where students can apply what they have learned in the classroom to real world situations. The Co-op Program is a great opportunity for students to learn and gain hands on work experience from a mentor within your organization. Students can ask questions and gain knowledge from mentors. As well, mid-way through the work term, a member of our Co-op team will contact you to set up a midpoint evaluation to discuss the student's responsibilities and progress. We also meet with the student to discuss their progress and accomplishments. If you have any questions or comments about the student or the Co-operative Education program at any time, you can contact any member of our team at coop@smu.ca."
Is there any additional paperwork employer needs to complete if they hire an international student?,"Students will already have their Work Permit and a social insurance number prior to being hired. Additionally, employers are required to fill out a Cooperative Education agreement, which will be sent to you by either your coop student or our office. The only paperwork that is required is the necessary paperwork for your organization."
"Who helps with applications for research grants from the Tri-Agencies (NSERC, SSHRC, CIHR)?","SMU's Research Grants Officer (RGO), Marlene Ramos (marlene.ramos@smu.ca) , is the main point of contact for faculty applying for grants to the Tri-Agencies. Any faculty considering applying for a Tri-Agency Grant should contact the RGO ahead of time to see what kind of assistance may be available, and to determine what the internal SMU application deadlines for particular programs are. NOTE that the RGO will normally set internal submission deadlines that are earlier than the posted federal application deadlines, since internal review and approval may be required - so please check with the RGO early."
What is the process for applying for research grant from a funding agency outside of the federal Tri-Agencies?,"There are opportunities for faculty to apply for research grants from agencies/foundations other than the Tri-Agencies, and when such opportunity is identified we strongly encourage faculty members to let the Research Grants Officer (RGO) be aware of an application being made. This way, if there are any institutional requirements that need to be included with the application, FGSR will be able to assist; also, this gives advance notice to FGSR/RGO of any application that requires institutional sign-off, and ensures the timing is managed to get applications submitted on time. Also note that some opportunities have to be looked at closely to determine whether the program is for research grants, or research contracts/agreements (with contracts/agreements following a little different process, as outlined in the FAQ section below)."
What is the Saint Mary's University process for applying for Canadian Foundation for Innovation (CFI) programs?,"All CFI programs (e.g. John Evans Leadership Fund, Innovation Fund) require institutional submission of applications, and Saint Mary's has a specific amount of funding envelope provided through each of these opportunities. Therefore, any faculty member interested in applying for a CFI program must first contact the RGO to learn how Saint Mary's will be managing each specific competition. Due to the limited funding envelope provided, careful discussions are had with interested faculty members to determine which opportunities are able to be supported."
Who helps with research agreements?,The Office of Innovation and Community Engagement is the primary contact for all research agreements - oice@smu.ca
What is the new rate of overhead charged to cover indirect costs?,"The University will charge a minimum flat rate of 20% based on the total direct costs of research delineated in a funding agreement. In cases where a separate line item for overhead costs does not show on a contract or funding application, the overhead charges can be built into other costs. Advice on how to build in overhead charges is available through the Office of Innovation and Community Engagement and the Faculty of Graduate Students and Research."
What are the indirect costs of research?,"Indirect costs mean support costs common to research activities undertaken at the University. Indirect Costs include, but are not limited to: Use of laboratory capital equipment and general University buildings/equipment Support and technical staff time Cleaning and maintenance Utilities (heat, power, water, telephone etc.) Accounting, administrative and computer services Legal and consultative services Library expenses General and project coordination/management Ethics, animal use and health and safety committees Depreciation and other indirect costs"
Is overhead charged on student salaries?,Money that is used to directly pay for student salaries may be exempt from overhead charges.
How are overhead costs received by SMU distributed?,Funds recovered by the University from overheads charges on external funding agreements and contracts will be distributed as follows: 30% to the Dean of the primary placement of the lead faculty member 30 % to the Dean of the Faculty of Research and Graduate Studies 20% to the lead faculty member of the project 20% to general university revenue
Who has signing authority on research agreements?,"The President; Vice-President, Academic and Research; and the Associate Vice President, Research have authority to sign Research Agreements. Research Agreements without the signature of one or more of these officers are invalid and not legally binding on the University."
How long does it take to get a research agreement signed?,A minimum of two weeks is required for reviewing and signing research agreements. Note that more time is required for complex agreements that require significant negotiation between SMU and the partner. Faculty are encouraged to reach out to the Office of Innovation and Community Engagement (oice@smu.ca) as early as possible to discuss research agreements and what is required to avoid delays.
What are the requirements to be accepted into the Co-operative Education program?,"Completion of all application activities Must declare a major. Have completed 45 credit hours (students typically apply to the Co-op Program the first semester of their second year of study and are accepted into the program based on their December grades). Students must have at the time they apply and maintain, a minimum 2.5 CGPA"
What happens once I am accepted into the Co-operative education program?,"Once you have gone through the application process and have received your acceptance letter from the Co-operative Education Department you will be assigned to an Work-Integrated Learning Advisor (WILA). The role of the WILA is to assist you with all aspects of the job search process. As well, there will be training you are expected to attend."
Is there a fee for joining the Co-operative education program?,"No, there is no fee for joining the co-op program. However, there is a registration fee for each work term. This fee is paid when you secure a work term. Current co-op registration fees can be found athttp://www.smu.ca/academics/undergraduate-tuition-and-fees.html"
How can I plan my work terms and academic schedule?,Academic terms are alternated with Co-op work terms; your first work term would normally be in the summer after your second year and then academic terms and work terms are alternated until you complete the requirements of the Co-op program. Work terms are not guaranteed. In some cases students are required to meet with their Co-op Academic Advisor. Most Co-op students spend an additional six months to one year to obtain their degree with Co-operative Education experience.
"For co-op program, what if I am an international student?","All International Students must apply to get a co-op work permit. It is the responsibility of the students to ensure their documentation is up to date. Co-op work terms are not granted until students prove they have applied for the work permit. Once you have applied to the program, the co-op office will explain how to apply."
How do I subscribe or unsubscribe to Alumni communications?,"As SMU alumni, you are automatically added to our alumni mailing lists unless you have indicated that you do not wish to hear from us. This means you will receive our monthly e newsletter and important updates or event invitations. To unsubscribe from communication, simply send an email to alumni@smu.ca and we will note your communication preferences in our database."
How do I prove my alumni status or get my discount?,"Request your Alumni Card which has your student number on it and will give you access to discounts and benefits. To request a card or to replace a lost card, fill out the request form your card will be sent to you in the mail."
"As an alumni, How do I access the SMU network?","Your Self-Service Banner username is referred to as an A# because every username starts with the letter A and is followed by eight digits (eg. A12345678). In order to access Self-Service Banner, you will require your A# and the Self-Service PIN that you received by mail from the Registrar's Office. You can contact the Alumni Office if you are missing your Self-Service Banner information. alumni@smu.ca or 902-420-5420 Computer Account (S#) This account is used to access email, network drives, SMUport, campus computers, and other services. Your computer account username starts with the letter S and is followed by seven digits (eg. s1234567). To activate your computer account, use Activate. Activate will require you to create/change the s# password. You need your A# and Self-Service PIN in order to use Activate. Your pin by default is your birth date in the form of ddmmyy (Ex July 1, 1985 = 010785). If you require assistance, please contact the Service Centre: Phone: 902-420-5582 Email:service.centre@smu.ca"
I'm a new grad. Can you help me find a job?,"In partnership with the Saint Mary's University Career & Experiential Learning office, we offer career services to recent graduates. For three years after graduation, alumni can access career counselling and job search support. If you have graduated within the last three years and need help with your next step please contact Career Services at 902-420-5761 or career.services@smu.ca, or visit their office on the 4th floor of the Student Centre."
I'm an established professional; can I offer mentoring services to new grads?,"One of our greatest resources is our vast network of alumni who are pursuing successful and rewarding careers in government, education, business and the military. For our students, they provide an invaluable resource of intellectual capital; providing mentorship, serving as guest lecturers in our classes, as members on our advisory boards, and as distinguished judges in student competitions. If you are interested in providing speaking or mentorship services for students, please contact alumni@smu.ca"
How do I donate to SMU?,"We appreciate the support from our alumni and friends through the Santamarian Fund, capital gifts and bequests. For more information on how you can support Saint Mary's students or to give a gift online, visit the SMU Development website."
How can I purchase SMU clothing or a grad ring?,"Visit the Saint Mary's bookstore to purchase SMU and SMU Alumni clothing or to order a graduation ring. The bookstore is located on the 2nd floor of the Student Centre, you canorder online or contact 902-420-5196."
"As an alumni, can I still access library materials?","SMU alumni are welcome to use the following library resources: Novanet and SMUWorldCat library catalogues (also available off-campus) e-books and e-journals (in-library use on guest computers only)* most research databases (in-library use on guest computers only)* print collections microform and microform readers photocopiers, printers and fax machine reference and research services *Off-campus access to SMU's electronic materials and research databases is restricted to currently registered SMU students, faculty, and staff. SMU alumni can still borrow books. As part of Nova Scotia's Borrow Anywhere Return Anywhere (BARA) policy, members of the public (Nova Scotia residents 19 or older) may use a public library card to borrow materials at any Novanet library. For more information about borrowing materials from the Library, please contact the Circulation Desk at 420-5547 or email at access@smu.ca."
How do I make the most of my first year at University?,"Consider your first year a transition year. You are learning in a new way, making personal contacts, getting used to a new home and exploring new fields of study. Give yourself time to adjust. Meet with your academic advisor to discuss your plans Get to know your professors. Keep an eye on important dates and important information with the help of Welcome Weeks programs, the Academic Calendar, the Community Bulletin and university social media channels. Monitor midterm and final results. Learn from study skill and program workshops, information sessions and handouts. Use resources provided by the University and fellow students. Ask for help. There are many resources available to help you stay on track; seek out the assistance you need."
How do I make sure that my degree program is on track?,"Consult the Academic Calendar for the regulations, pre-requisites, and to find out what course you'll need for a major or minor. Make contact with your Academic Advisor and meet with that person at least once a year. After your first-year grades are in the system and you have declared a major, you can track your progress using Degree Works (on Banner Self-Service)."
What can an Academic Advisor do for me?,"choose your program or major sequence your courses for best use of your time understand degree requirements and academic regulations plan strategies to achieve your educational and career goals understand the impact of poor grades (probation and withdrawals) take the right steps to cope with unexpected situations (illness or family circumstances) which affect your studies fulfill requirements to take courses at other universities (letters of permission) fit study-abroad programs into your degreeThe Advisors can also help in tricky situations to: liaise with other university departments informally resolve concerns and questions help you to understand how to make an appeal recommend a skills service such as a workshop, tutoring, or library resource recommend other specialized services such as family care, accessibility services, or career resources refer students to confidential services such as health, psychological and crisis-response services"
Who is my Academic Advisor?,Consult the Academic Advising page for a list of advisors by faculty.
What are my responsibilities as a Saint Mary's student?,"You are responsible for ensuring that you meet the requirements of your academic program. It is up to you to take advantage of support services, including academic advising, and to ask for help when you need it. Be honest with your advisors, professors, and yourself regarding your program, your progress, and your interactions with the university community. To participate in the free exchange of ideas and to respect a wide range of opinions and ideas."
Is it slower to stream applications compared to locally installed applications?,"The first time you launch software it is slower to start but because it is cached, after the first launch the application runs at a similar speed to locally installed software."
Why can't I find SPSS (or another application) under the Programs Menu?,"Until an application has been run once it isn't virtually installed on the system, so the only way to launch it is through the AppsAnywhere portal."
I closed the AppsAnywhere portal browser window - how do I re-launch it?,Click on theLaunch AppsAnywhereicon on the desktop.
"I inserted my USB key and double clicked on MyProjectStats.sav file, and Windows says it can't find an application to launch it. I thought SPSS was available on my machines?","It is available, but it isn't installed until the first time it is launched from AppsAnywhere. To open your MyProjectStats.sav file go to the AppsAnywhere browser portal window and scroll, or search for SPSS and launch it. Then open the file from within SPSS. After an application has been run once on a system, clicking on MyProjectStats.sav will launch SPSS."
There are a lot of applications - how do I find my application quickly?,"You can use the search box in the top right corner to search for an application. The keyboard shortcut, s, takes you directly to the search box. See the search video for a demonstration."
Can you save your work locally?,"Yes, the application runs locally on your PC so you can save locally. When using AppsAnywhere on campus lab computers you can save to your OneDrive so that your files will be available anywhere."
Where are the AppsAnywhere servers located?,They are located in SMU's Azure Cloud location hosted in Microsoft's Canadian data centre.
What happens if AppsAnywhere crashes - will my lab be ruined?,"There are redundant load balanced servers implementing this service, so a single server crash will not affect software availability. In the extremely rare event that multiple servers are down, you wouldn't be able to launch software."
How does AppsAnywhere work?,"AppsAnywhere utilizes app streaming, with CloudPaging software, to quickly deliver applications over the network.Applications must be ""cloudified"" by SMU ITSS before they can be delivered via streaming."
"I see an ""Application is no longer authorized and must be re-issued. The application will be terminating"" message when I try to launch an application from Cloudpaging Player, which has previously launched.","This message indicates that the application session has expired. To renew the session, the application has to be relaunched from the web portal. Login to https://appsanywhere.smu.ca, select the application and click Launch."
How does COVID impact residence?,"Individuals are required to abide by any and all University, federal and provincial government, Public Health, and NS Health authority COVID-related directives, guidelines, and regulations at all times. Masks are welcome, but not required, in residence"
What if I test positive for covid or have symptoms in residence?,"Please review the applicable information from Nova Scotia Health regarding your situation: https://www.nshealth.ca/i-have-covid-19-symptoms https://www.nshealth.ca/testedpositiveforcovid Follow guidance and instructions provided by Public Health, including getting testing done as directed. Housing & Residence does not track COVID isolations in residence or provide/manage isolation meals. Residents required to isolate or ""stay home"" should arrange for their own isolation meals / food delivery and follow Public Health / NS Health guidelines. Sick Meals for Residence Information. Sick trays / sick meals can be arranged in advance for pick-up by filling out our COVID / SICK MEAL FORM. Collection and delivery of these sick tray meals are normally via friends/floormates or the student themselves (as long as they wear a mask while travelling to and from the dining hall / while picking up their meals)."
How do I apply for SMU residence?,"RESIDENCE APPLICATIONS for the 2024-25 Academic Year will open February 1, 2024.* Students attending Saint Mary's who are interested in living in residence can apply online through our Housing Portal. Please Note: New SMU students must first pay the admission deposit in order to activate their SMU credentials (S# and SMU email). These credentials will then allow them to access the Housing portal. Bed spaces in residence are assigned based on a number of factors, including seniority and deposit date, but preferences are not guaranteed. If your preferences are not available, you will be assigned to any available bed space. Students currently living in residence who wish to re-apply to live in residence the following academic year should check their SMU email in January for information on the re-application / seniority process."
Is there a deadline to confirm a space in residence?,"No, but confirming sooner rather than later is important. Historically, there was an initial ""deadline"" for individuals to confirm a bed space in residence and to be included in the first round of room assignments for coming the academic year (September - April). Recently, however, we have seen a substantial increase in the number of individuals confirming a bed space in residence (by submitting a signed residence agreement and residence confirmation deposit) at much earlier dates than in previous years. This means that our inventory of single rooms, and residence bed spaces in general, is filling up far more quickly. As such, individuals should confirm their residence bed space offer as soon as possible, once they receive their offer. Residence applications for the 2024-25 Academic Year open February 1, 2024. Students currently living in residence who wish to re-apply to live in residence the following academic year should check their SMU email in January for important information on the re-application / seniority process, including associated deadlines."
What are my residence fees and how do I pay them?,"Residence fees get applied to your student account for the fall term in mid-to late-August (mid-December for the winter term) and are paid the same way you would pay for your tuition. The payment options are available on the Service Centre webpage. Depending on the type of room/bed space you have been assigned in residence, your room fees will differ."
Can students get a single room?,"Possibly, though unfortunately there is no guarantee of this. If a student applies and confirms a space in residence very early, their chances of being placed in the residence and room type of their choice increase. Please note, however, that preferred room types, floors, or buildings are not guaranteed. Not all students who apply for single rooms will be placed in single rooms, as we have more applications for these bed spaces than available rooms."
How many people will be living on my floor?,"In Loyola North, approximately 23 students will live on your floor. However, this residence is divided into four suites per floor, so you will only share your bathroom with up to five other students. In Vanier, approximately 18 students will live on your floor. However, this residence is divided into three suites per floor, so you will only share your bathroom with up to five other students. In Rice, approximately 23 students will live on your floor. However, this residence is apartment-style, so you will only share your bathroom with two or three other students, depending upon your apartment type."
What size is my SMU residence bed?,"lease see the chart below for a general guide to bed/mattress sizes in our residences. Room Type Bed / Mattress Size Loyola North Single / Double Twin Long (33"" x 82"") Loyola South Senior Apt Single Twin (33"" x 76"") Loyola South Senior Apt Super Single Double (54"" x 80"") Vanier Single / Double Twin (33"" x 76"") Vanier Senior Apt Single Twin (33"" x 76"") Vanier Senior Apt Super Single Double (54"" x 80"") Rice Single / Double Twin (33"" x 76"") Rice Super Single Double (54"" x 80"""
What type of residence floor am I on?,Please see the chart below for a general guide to floor types/designations in our residences for 2024-25 Academic Year. (H&CS may adjust floor designations as required / if required.) LOYOLA SOUTH Floor Designation for AY 2024-25 Loyola South 3 Regular Coed Loyola South 4 Regular Coed Loyola South 7 Regular Coed Loyola South 8 Regular Coed Loyola South 9 Regular Coad Loyola South 10 Regular Coed Loyola South 19 All-Female Quiet Alcohol-Free Loyola South 20 All-Female Quiet Alcohol-Free LOYOLA NORTH Floor Designation for AY 24-25 Loyola North 4 Regular Coed Loyola North 5 Regular Coed Loyola North 6 Regular Coed Loyola North 7 Regular Coed Loyola North 8 Regular Coed Loyola North 9 Regular Coed Loyola North 10 Regular Coed Loyola North 11 Regular Coed Loyola North 12 Regular Coed Loyola North 13 Regular Coed Loyola North 14 Regular Coed Loyola North 15 Coed Alcohol-Free Loyola North 16 Regular Coed Loyola North 17 Regular Coed Loyola North 18 All-Female Quiet Loyola North 19 All-Female Quiet Alcohol-Free Loyola North 20 All-Female Quiet Alcohol-Free Loyola North 21 Coed Quiet Loyola North 22 Coed Quiet RICE Floor Designation for AY 24-25 Rice 2 All-Male Quiet Alcohol-Free Rice 3 Regular Coed Rice 4 Regular Coed Rice 5 Regular Coed Rice 6 Regular Coed Rice 7 Regular Coed Rice 8 Regular Coed Rice 9 Regular Coed Rice 10 Regular Coed Rice 11 Regular Coed Rice 12 All-Female Rice 13 Regular Coed Rice 14 Coed Quiet Rice 15 Coed Quiet Rice 16 Coed Quiet Rice 17 Coed Quiet VANIER Floor Designation for AY 24-25 Vanier A2 Regular Coed Vanier A3 Regular Coed Vanier A4 Regular Coed Vanier BG Regular Coed Vanier B2 Regular Coed Vanier B3 Coed Quiet Alcohol-Free Vanier B4 Regular Coed Vanier C2 All-Female Quiet Alcohol-Free Vanier C3 Regular Coed Vanier C4 Coed Quiet Alcohol-Free Vanier DG Regular Coed Vanier D2 Regular Coed Vanier D3 Coed Quiet Alcohol-Free Vanier D4 All-Male Quiet Alcohol-Free
Can I get a residence tour or see my room before I move in?,"More information on campus tours, which include our residences, is available on the Campus Tours webpage. Unfortunately, given our facilities operate throughout the year (including the summer months) and the complex logistics involved in turning over 1000 beds, we are not able to show residents their specifically assigned bed spaces/rooms prior to their assigned check-in dates. However, we do have 2 dedicated tour rooms that are included in campus tours: a Loyola Single and a Vanier Double."
How do I do my laundry in residence?,"Our laundry machines are card-operated. There are card vending and loading machines in front of the Loyola Residence Desk that allow residents to purchase a loadable laundry card and then add value (money) to their laundry card using a credit or debit card. Residents can also register online through Coinamatic, our laundry provider, to add value online at www.coinamatic.com. Laundry cards are available for purchase during move-in weekend in the fall and the card vending machine allows residents to purchase a replacement card throughout the year."
How do I receive mail in residence?,"The Residence Mailroom is located in Henn Alley. Residents pick up their mail from the Residence Mailroom. A mail clerk is available at certain times to distribute packages which do not fit into individual resident mailboxes. Mailroom hours of operation are posted outside the mailroom. The Residence Mailroom is NOT able to accept any mail, packages, or other items that require a 19+ signature. Anything delivered to the Residence Mailroom requiring a 19+ signature will be immediately returned to sender. The Residence Mailroom / Housing Office / Loyola Residence Desk / University are NOT able to accept any delivered items, perishable mail, packages, or other deliveries / items (such as prepared meal boxes, flowers, etc.). Unfortunately, we are not able to hold or forward mail for individuals after they have checked out of residence. Before checking out of residence, individuals should make sure they have provided a forwarding mail address to anyone who needs it and / or redirected mail / parcels appropriately. MAILING ADDRESSES The mailing address for students in all three residences is: Full Name Room #, Residence / Building Name Saint Mary's University 923 Robie Street Halifax, NS B3H 3C3 Individuals should ensure that mail is properly addressed. Please note that improperly or incorrectly addressed mail, including mail addressed to individuals not currently listed as living in residence, will be returned to sender. AMAZON ORDERS Individuals ordering from Amazon must have their Amazon orders shipped to the Amazon Hub Locker location here on the Saint Mary's campus. They cannot be shipped / processed via the regular Residence Mailroom. Our Amazon Hub Locker is located by the Rice Residence Entrance on Gorsebrook Avenue. This shipping option is available when checking out with Amazon. COURIERS & DELIVERY SERVICES Packages and deliveries from couriers (FedEx, UPS, DHS, Intelcom, etc.) must be collected directly from the courier or delivery service by the resident receiving them. The Residence Mailroom / Housing Office / Loyola Residence Desk / University Mailroom are NOT able to accept any delivery service or courier-delivered items. Individuals should ensure they have provided a phone number to the courier or delivery service (so they can be contacted by delivery personal) and courier-delivered items are able to be picked up immediately at the time of delivery from the courier / delivery service by the resident in question. If a resident is unable to accept their courier delivery at the time it arrives at the residence complex, the resident and the courier will have to make alternate arrangements for a new delivery time. The address to provide for couriers and delivery services is: Full Name Room #, Residence / Building Name Saint Mary's University 5907 Gorsebrook Avenue Halifax, NS B3H 1G3"
What can I do if I am not getting along with my roommate or suitemates?,"Sometimes roommates find it awkward or uncomfortable to speak directly to their roommate about issues that are occurring in their room or on the floor. The mediation process is a great way for roommates to directly and respectfully address their concerns with each other in a safe, structured manner. Residence Assistants (RAs) have received training to facilitate this type of confidential meeting in an unbiased, non-confrontational, and non-judgemental manner. They will also make sure the meeting stays on track and that the meeting guidelines are being followed. Here is a brief overview of a typical mediation session: RA reviews guidelines for meeting (i.e. one person talks at a time, be respectful, no interrupting, no name-calling, telling the truth, etc.). First person states their concerns - RA clarifies and paraphrases. Second person states their concerns - RA clarifies and paraphrases. Both parties agree upon the key issues that need to be addressed. Both parties work together to brainstorm ideas to resolve each issue, one at a time. RA writes up what was agreed upon - roommate contract - and each party signs. Either party can request to re-visit agreement in the future, if it is not working"
How can I apply for a room change?,"Residents are expected to occupy the room and bed assigned to them by the Housing & Residence. However, if students are experiencing problems with their particular room assignment they can apply for a room change. Please note there is no guarantee that room changes can be accommodated, as they are addressed based on available space. All room changes must be pre-authorized by Housing & Residence. Room change request information is available from the Housing & Residence Office (LR114) in late September, via email, a few weeks after classes begin. Request for room changes will not be considered before this time. Room changes are prioritized at the discretion of Housing & Residence, based on the needs of all those who apply (not just on a first come first serve basis). Naturally, all room changes are also subject to the availability of alternate accommodation. Unfortunately, not all room change requests are able to be accommodated."
What is a Notice of Violation (NOV)?,"A NOV is normally a monetary fine, usually ranging from $50 to $100, issued for minor violations of Residence policies and/or community standards (which are outlined in the Residence Code of Conduct in the Residence Handbook). NOVs are issued by Admin Staff, Residence Services Officers (RSOs), Residence Assistants (RAs), and/or Residence Coordinators (RCs). Individuals can complete modules in our Student Learning Opportunities Program to reduce or eliminate the financial components of NOVs if they wish. The NOV becomes payable to a student's account after 14 days (and is payable online using Self-Service Banner or in person to the Service Centre). A student who is issued four NOVs within one Academic year will have their residence status reviewed and may be dismissed from Residence at the discretion of the Director."
Can I appeal an NOV?,"If you feel that you are receiving a NOV undeservingly it is in your best interest not to dispute the fact with the staff issuing the Notice of Violation. Arguing with staff members may result in additional NOVs for being uncooperative with Residence Staff. Once you receive your copy of the NOV, please refer to the appeal instructions noted. Please review the Residence Handbook, including the Residence Code of Conduct, to find out what your rights and responsibilities are as a resident."
Can I have overnight guests in residence?,"Normally, yes, you may have overnight guests, however, you must remember that you are responsible for your guests' actions while they are in residence. They are subject to residence rules and regulations as well. Any misconduct of your guest will be your responsibility. It is the basic right of every student to have privacy in his/her assigned room. No student should feel obligated to relinquish this right. In a shared accommodation, overnight guests and visitors are allowed only with the consent of all roommates. Further to this, an overnight guest or visitor may be asked at any time to leave the room in the interest of preserving privacy. Your guest is allowed in residence for two consecutive nights (assuming you have the consent of all roommates). Should you wish to have them stay longer, you must contact Housing & Residence to gain permission."
Where can I find information about living off-campus?,"Student Affairs and Services and SMUSA have collaborated to put together a webpage with some off-campus housing resources, links, and tips."
Can I access he Student Health Clinic if I have a family physician?,"Yes. Even if you already have a family physician, you are welcome to access the Student Health Clinic."
Are family members able to access the Student Health Clinic?,Children and spouses of students can access the Student Health Clinic while the student is enrolled at Saint Mary's and for up to one year after graduation
Is there a cost or fee associated with my appointment?,Students who have a valid provincial health card (excluding Quebec residents) or students enrolled International Basic Health Plan will not have an associated cost for their appointment.
Can I get a prescription renewal at the clinic?,Yes. Physicians can renew a prescription. It is recommended that you book an appointment at least one to two weeks before your medication runs out
Can I get my blood drawn at the clinic?,No. Visit the Nova Scotia Health website to book an appointment for blood collection.
Can I receive an immunzation at SMU health clinic?,"Yes. Our physicians can provide the immunizations and boosters that are recommended in Nova Scotia. Vaccines available through the Student Health Clinic include, but are not limited to: Influenza Meningococcal B Td (Tetanus and diphtheria) MMR (measles, mumps and rubella) And more! Please note the Covid19 vaccines and boosters are not available through the Student Health Clinic. If you have questions about specific vaccines, please contact us at student.health@smu.ca."
Can I get a sick note at SMU health clinic?,"Yes, There is a $10 fee for a sick note for academic purposes and a $20 fee for a sick note for work purposes. Be prepared to provide your physician with a list of professors who will require the sick note."
Does the Student Health Clinic provide dental services?,The Student Health Clinic does not provide dental services.
Can I make a specialist appointment?,"First, you need to book an appointment with a physician. The physician can provide you with a referral for a specialist appointment."
What if I need immediate medical attention?,"For emergencies, call 911 or go to the nearest hospital. For non-emergency situations, you call 811 to access the Nova Scotia Telecare Service. Available 24/7, you can use this service to talk to a registered nurse about your symptoms."
What is counselling?,"Counselling is a goal driven, collaborative process during which a Clinician and client work together to identify issues or difficulties causing distress. Counselling often involves building personal strengths and resources while trying to understand and improve things in life you are dissatisfied with."
Who qualifies for the counselling via The Counselling Centre?,"Any SMU student who is registered and attending class during the current academic semester. This includes students on co-op or who are completing their thesis. During the spring and summer months many students do not register and attend class. In that circumstance, if the student was registered and attended class in the winter semester and plans to again in the fall, we will continue to service them through the spring/summer months."
What kinds of things can I talk about in counselling?,"Our Clinician's support students with a broad range of concerns including anxiety, stress, depression, relationships, grief, trauma, boundary setting, self-esteem/confidence, and family dynamics, just to name a few."
How many appointments do I get from The Counselling Centre?,We have a short-term counselling model which typically grants students 8-10 appointments per academic year (September-August). There will always be exceptions to our model and such things are determined on a case-by-case basis by the Clinician involved.
What if I need or want more than the standard number of appointments at the Counselling Centre?,Your Clinician will help facilitate a referral to a community service or private therapy to ensure you're adequately supported
Is there a cost to attend counselling at The Counselling Centre?,Counselling services at the Centre are free for any currently registered student at Saint Mary's.
Can I attend virtual sessions while outside of Canada?,"Unfortunately, no. Our Clinicians' regulatory bodies and insurance coverage does not allow them to service clients outside of Canada."
Can I attend virtual sessions while residing in another province of Canada?,"Yes. Between the various clinical designations, we have on staff (Psychologist, Social Worker, Registered Counselling Therapist) we should be able to offer services to all provinces and territories due to varying rules/permissions across their regulatory bodies and insurance providers."
Is counselling confidential?,"Yes, the things you share with your Clinician during counselling sessions is confidential. The information you reveal is not shared with friends, family, faculty/staff on campus or others without your expressed written permission. Counselling records are separate from your academic and other university records. There are a few instances where we may need to share information without your permission including if you express a desire to hurt yourself or someone else or if your Clinician is concerned that a child or another vulnerable person is at risk of harm. You would be notified before any information is shared. During your first intake appointment all limitations to confidentiality will be thoroughly reviewed and you will be given an opportunity to ask any questions you need."
What is the wait time to access a counselling appointment with the Counselling Centre?,Our typical wait time is 2 weeks. During busier times of the year the wait time might be as long as 3-4 weeks due to an increased demand for services. We make every effort to prioritize urgent appointment requests so please let us know if your matter is urgent.
Can I request for a specific clinican?,"Yes, however, there may be a longer wait to meet with a specific Clinician due to their availability. All our Clinicians are generalists, meaning they have experience with a broad range of concerns. No Clinician on staff specializes in a particular area."
Does the Counselling Centre prescribe medication or assess/diagnose mental health conditions?,No but we are happy to discuss other resources options that do.
Does the Counselling Centre provide notes/documentation for academic or other reasons?,"In very rare circumstances, yes. However, such things are often reserved for ongoing clients whose requests we can adequately speak to or for unexpected traumatic life events."
Does the Counselling Centre have a male Clinician?,Yes.
Does the Counselling Centre have a black therapist?,"Unfortunately, not currently. We are always looking to hire and retain as diverse a staff as possible and hope to have a black Therapist on our team in the future."
Does the Counselling Centre have a WPATH certified therapist?,We have a Clinician on staff who has extensive WPATH training and experience supporting the 2SLGBTQIA+ population.
Someone I know was assaulted and I don't know how to support them. Are there any resources that I can use?,"Yes, Supporting Survivors of Sexual Violence (https://nscs.learnridge.com/) is a free, online, Nova Scotian based program that helps give people the tools to support survivors."
What is a forensic examination and what does it entail?,"A forensic examination is the collection of evidence after a sexual assault. In the media they are often called rape kits. A forensic examination includes collection of clothes, doing a head to toe physical exam and may include taking photos of any injuries. Any and all parts of a forensic examination are optional. It is suggested that survivors try not to shower, bathe, douche, use the washroom, change clothes, eat/drink, or clean teeth, following the assault until the exam is completed."
If I get a medical treatment do I have to do a 'forensic examination' or file a police report?,"No, no one can make you do anything you don't want to do. It is your choice and only your choice."
If I get a forensic examination done how long can the evidence be held?,"You can get a forensic examination done and not have it processed right away. These kits are held and frozen for six (6) months, and at any time you can choose to process it. These kits can be done up toseven days after an assault, but the sooner one is done after an assault the more forensic evidence can be collected."
How to transfer to smu?,"Admission requirements vary by academic program: Bachelor of Arts:? An equivalent of Grade 12 English Bachelor of Commerce:? An equivalent of Grade 12 English, an equivalent of Grade 12 Mathematics. Bachelor of Science:? The equivalent of Grade 12 English, the equivalent of Grade 12 Pre-Calculus, and two Grade 12 academic Science subjects. Note:?If you have an overall average of C, but lack specific courses for Commerce or Science, you can be admitted to the Bachelor of Arts. Later, you may be eligible to transfer to your first-choice program if you have taken the courses needed to make up those requirements. You will also be required to provide your university or college transcripts. To apply: Apply online Arrange to have official copies of all university or college transcripts sent directly to our Admissions Office from each school. Request that your high school sends us an official copy of your last transcript. Include the $50 application fee. Submit the results of an English language proficiency test (if English is not your first language). This result must be sent to Saint Mary's directly from the testing centre where it was administered. Once you are accepted, your previous education will be reviewed automatically."
What is Self-Service Banner?,Self-Service Banner is a student information system that allows you to: Register for courses Pay fees View your class schedule View your final grades Order official transcripts Print Canadian tax forms Change your personal information Access online resources
I can't log in to Self-Service Banner. What do I do?,"To log in to Self-Service Banner, use your smu.ca email address and password. Go to Account Activation Support for more information."
When can I register?,Registration for each academic year (September - April) typically begins in April. Registration for spring and summer sessions typically begins in March. Check our Registration Dates to find out when you are eligible to register.
The system will not let me register. What's wrong?,"If you are trying to register for a full class, check if a waitlist is offered. Visit our Waitlist Registration page to learn about waitlisting and how to use this option. Or visit the Common Registration Problem page"
What is a pre-requisite?,"A pre-requisite is a course you must successfully complete (in a previous year or term) in preparation for a more advanced class. If you do not have the necessary pre-requisites, you cannot register for the course in question."
Where can I view my timetable?,Your timetable can be viewed on Self-Service Banner.
What day(s) of the week does my class take place?,Day abbreviations in Self-Service Banner are: M = Monday T = Tuesday W = Wednesday R = Thursday F = Friday
Where is my class located?,"See our Campus Map for building names and locations. MM - McNally Main at 923 Robie St. The main section of the McNally building is parallel to Robie St.? MM TAUD - McNally Theatre Auditorium. On the first floor of McNally Main, MM113 (in the building lobby). MN - McNally North Wing. At the north end of the McNally Building, next to the Science building. You can find the pedway to the Science building on the MN third floor. MS - McNally South Wing. At the south end of the McNally building. You can find the pedway to the Loyola building on the MS first floor. ME - McNally East Wing. This section of the McNally building faces the quad. You can enter through the quad or near the Campus Security desk on the basement floor of McNally Main. LA - Loyola Academic. This building connects to McNally, the Sobey building and residences. SB - Sobey School of Business at 903 Robie St. This building connects to Loyola Academic. S - Science Building. This building near the corner of Robie & Inglis Street connects to McNally and the Atrium. AT - Atrium. This campus hub connects to the Patrick Power Library, Science and McNally buildings. B - Burke Building. Enter via Inglis St or the quad. Includes Burke Theatres A & B (B TH-A & B TH-B). View Classroom Codes for classroom and exam names and locations."
How are my classes being delivered?,"The official descriptions are as follows: On Campus: The course is held in person (on campus). Hybrid: The course is a blend of both in-person (on campus) and online components. Students will be required to participate both in person and online to complete the course successfully. Dual Mode: The Course can be completed fully in person or fully online. *Note: It can also be displayed as ""synchronous online/on-campus."" Synchronous: The Course is completed online only. The course requires students to connect at the specific times of day listed in Banner in order to be assessed or evaluated or to receive information critical to success in the course. This means that quizzes, tests, participation, and other activities will be held during the specified times. Asynchronous: The course is completed online only. The course does not require students to connect at specific times in order to be assessed or evaluated or to receive information critical to success in the course. Ignore that the time for asynchronous courses is listed as TBA - a specific time will not be announced; TBA is simply the Banner system's default entry for courses without a specified time. This means that quizzes, tests, participation, and other activities will be available in broad windows of time. A final exam may be scheduled at a specific time in some courses. Web (WW): Web courses may include various online means of engaging students. *Note: includes synchronous and/or asynchronous delivery methods."
What happens if I drop a class?,"If you decide to drop a course after the deadline, there may be financial and academic consequences."
How do I view my schedule?,"After you have registered for classes, you can view your schedule in Self-Service Banner. Select Student Information Select Registration Select Week at a Glance"
"What is ""Your Week at a Glance""?","Your Week at a Glance is a weekly schedule of all your classes. The schedule lists the location and time of each course. If you aren't sure where your class is located, check our Classroom Codes - On and Off Campus. Tip: The location for your course may change, so make sure you check your schedule the day before class starts."
How to activate you Self-Service Banner?,"Self-Service Banner is a site that allows students to look up and register for courses, access course and exam schedules, and view their academic transcript. To use Self-Service Banner (SSB), you must first activate your SMU account to receive your SSB login credentials (@smu.ca email address and password). Your initial temporary PIN is your date of birth in the format of DD/MM/YY (YY is the last two digits of the year)."
What are the advantages to MyCreds,"There are many advantages to the MyCreds digital wallet. Notably, it is a safe, secure and tamper-proof way to share official transcripts and accelerates the time between request and document access. Users enjoy the ability to send from anytime, anywhere, making it an easy and convenient option. The platform also allows users to track when a document has been received and opened, creating additional peace of mind."
Is there a cost to have a document issued through MYCreds?,"There is no cost to request your official transcript from Saint Mary's through MyCredsand have it uploaded to your digital account. You are required to purchase one share credit through MyCreds to access the platform. If you would like to share the document more than once, you will be required to purchase an extra share credit through MyCreds."
How dos MyCreds secure my official transcript?,"By sharing via the MyCredsTM Learner Portal, the official transcript becomes genuine, tamper-proof, and legally accepted. MyCredsTM issued documents feature digital signatures that comply with the standards for certified digital documents across various countries worldwide. When you share your documents with third parties using the MyCredsTM portal, their genuineness is guaranteed by these digital signatures. Your documents are securely stored in MyCredsTM and your information is controlled by Saint Mary's. You have the authority to choose who you want to share your documents with. Further details can be obtained from the MyCredsTM website."
How will the receiver of my document know that the document is authentic?,"Every certified document features a digital signature that fulfills the legal criteria established by the European Union for genuine electronic documents, surpassing the standards in North America, Australia, and New Zealand. An authentic document can be identified by a blue ribbon symbol, indicating that the document has not been modified after being downloaded. In the event of any alterations or an invalid digital signature, a symbol with a red cross is displayed, signifying that the document is not valid."
Where can I find more information about MyCreds?,Visit the website for https://mycreds.ca/learners/faqs/ Watch the MyCredsTM How-To Videos.
How does Early Assist work?,"Early Assist does not replace the way Faculty and Staff currently support you but enhances that support. When you are facing difficulties, your Professor/Instructor may reach out to you directly or may use Early Assist to address the concerns they are having. When an alert is submitted by faculty, it is reviewed by the Early Assist Team and Academic Advisors to identify the most appropriate way to contact you and connect you with the support you need."
Why was an alert submitted about me in Early Assist?,Early Assist is meant to provide assistance to students who need additional support because of a setback or challenges that may put their academic goals and success at risk. An alert is submitted by Professor/Instructor to Early Assist when there is an opportunity to offer you support.
Will Earlt Assist impact my Academic Record or decisions related to funding?,"No. Early Assist is not connected to your academic record and cannot be used to influence yourgrades or scholarship funding. Your Professor will only know about an alert they have submitted about you, but they will not know about alerts submitted in other courses."
Is my information private in Early Assist?,All of your information is protected under Nova Scotia's Freedom of Information and Protection of Privacy Act (FOIPOP). The only people who are able to review information submitted through Early Assist is the relevant Early Assist Team members who will reach out to you to offer support. Professors are only able to see information they have submitted. They can not view an alert submitted by another Professor.
"An alert has not been submitted about me, but I need academic help. Who can I contact?","Early Assist recommends that you contact your Professor/Instructor first if you are having difficulty in a particular course. Visit them during their office hours, send an email, or talk with them after class. Another option is to visit your Academic Advising Office. Not sure who best to talk to? Contact the Student Success Centre for further assistance studentsuccess@smu.ca."