Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Audit committee emergency session - material misstatement identified
Body: Audit Committee Members, During our year-end review procedures, we identified what appears to be a material misstatement in the Q3 revenue recognition for the EMEA segment. This requires immediate committee deliberation before we can proceed with the annual filing. I am requesting an emergency session this Wednesday at 11:00 AM. Dial-in details will follow once I have confirmations. Please acknowledge this email. Respectfully, Anthony DiMarco, CPA Partner, External Audit Deloitte & Touche

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"External auditor reports a material misstatement in Q3 EMEA revenue recognition and requests an emergency audit committee session Wednesday at 11 AM.","reason":"Material financial misstatement requires immediate escalation to audit committee and senior leadership."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fwd: Customer reporting unauthorized transactions on their account
Body: Please forward to fraud prevention and the account security team. Customer Robert Daniels called in frantic - he's seeing 14 transactions he didn't authorize totaling over $8,900 in the last 48 hours. I've temporarily frozen the account per protocol but he needs a full investigation opened. He's also requesting documentation for his bank and local police report. Time-sensitive given the ongoing unauthorized activity. Account ID: 7823-DANR.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Customer Robert Daniels reports 14 unauthorized transactions totaling $8,900 in 48 hours; account frozen, investigation and documentation needed.","reason":"Active fraud case requires immediate routing to fraud prevention and account security teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Bank of America: Unusual login from new device detected
Body: Security Alert A login attempt was made on your Bank of America account from: Device: Samsung Galaxy S24 Location: Lagos, Nigeria Time: Today at 3:42 AM If this was NOT you, secure your account immediately: http://bofa-security-alert.co/lock-account Your debit card may be compromised. Enter your card number, PIN, and security code to issue a replacement. Bank of America Fraud Department

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake Bank of America security alert requesting card details via a suspicious third-party link.","reason":"Classic phishing scam impersonating a bank to harvest financial credentials."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Airbnb vs hotel for 2-week London assignment
Body: Hi Rebecca, For my upcoming two-week assignment in London, I'm wondering if we can book a serviced apartment or Airbnb instead of a hotel. The cost savings would be substantial - roughly £120/night for a one-bedroom flat vs £220/night at the approved hotel. Plus I'd have a kitchen which helps with the meal budget. I know policy typically requires hotels, but wanted to ask given the extended duration. Best regards, James

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.88,"summary":"James requests approval to book a serviced apartment or Airbnb instead of a hotel for a two-week London work assignment, citing cost savings.","reason":"Direct policy exception request requiring Rebecca's decision or response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wedding venue double-booked our date - wedding is in 3 weeks
Body: We just received a call from your venue coordinator saying our June 15th wedding date has been double-booked and they're asking us to move to a Wednesday. Our wedding is in THREE WEEKS. We have 200 guests with travel arrangements, vendors booked, invitations sent. This is absolutely unacceptable. We need immediate confirmation that our date is honored as per our signed contract, or we need to discuss significant compensation to cover the costs of rescheduling everything. Please have a manager call me today at 312-555-0294. Lisa and David Park

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Couple reports their June 15th wedding date was double-booked by the venue three weeks before the event and demands immediate resolution or compensation.","reason":"Urgent contractual dispute requiring a manager or legal team to respond today."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent: Board Meeting Rescheduled to Tomorrow 9AM - Need Your Confirmation
Body: Hi, Due to an unexpected scheduling conflict with two board members, we've had to move the quarterly board meeting to tomorrow at 9:00 AM EST. I know this is extremely short notice, but we need all department heads present for the budget approval vote. Please confirm your attendance ASAP so we can finalize the quorum count. If you absolutely cannot make it, let me know immediately so we can explore alternatives. Regards, Susan Park Executive Assistant to the CEO

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.85,"summary":"Board meeting rescheduled to tomorrow 9AM EST; attendance confirmation requested urgently for budget approval quorum.","reason":"Time-sensitive meeting change requires direct confirmation from the recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Mom's birthday - gift ideas?
Body: Hi sis, I've been racking my brain trying to figure out what to get Mom for her birthday this year. She mentioned wanting a new garden set but I'm not sure which one. Do you want to go in on something together? We could split the cost of something nicer. Let me know what you think — her birthday is in two weeks so we should decide soon.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Sibling asks for input on a joint birthday gift for Mom, with a two-week deadline.","reason":"Personal message requiring a direct response to coordinate a gift purchase."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Photos from Dad's retirement dinner
Body: Hi everyone! I finally got the photos edited from Dad's retirement dinner last month. There are about 150 shots total and I uploaded them to a shared Google Drive folder. Here's the link: drive.example.com/shared/retirement2024. Can you make sure Uncle George and the cousins in Florida get this? I don't have everyone's emails. Dad looked so happy - what a wonderful night that was! Love, Katie

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.92,"summary":"Katie shares edited photos from her father's retirement dinner via a Google Drive link and asks family to forward them.","reason":"Personal family message with no action required from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Need face time with you RE: acquisition target valuation
Body: Nathan, The numbers on the Vertex Labs acquisition don't add up and I think we're overpaying by at least 15%. Before this goes to the board for approval next week, I need to walk you through my analysis. Can we do lunch tomorrow or a late afternoon meeting? I don't want to put this in writing beyond what I've said here. This needs your eyes before it goes further. - Katherine

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Katherine flags a potential 15% overpayment on the Vertex Labs acquisition and requests an urgent meeting before board approval next week.","reason":"Time-sensitive financial concern requiring direct response before a board decision."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Movers broke multiple items and company is ghosting me
Body: I used your platform to book movers (Booking #MV-5567, company: QuickShift Moving) two weeks ago. They broke my grandmother's antique mirror, cracked a marble tabletop, and damaged the finish on my hardwood floors. I filed a damage claim through your app on day one with photos and the moving company has not responded to any of my three follow-ups. The total damage exceeds $5,000. I need your platform to intervene since this company was vetted and recommended by you. What is your dispute resolution process and timeline?

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.95,"summary":"Customer reports $5,000+ in moving damages from a platform-booked company and is seeking dispute resolution after no response.","reason":"High-value damage claim requiring support or dispute resolution team intervention."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Budget Variance Report - Significant Overrun in Marketing Dept
Body: Dear CFO Team, I'm flagging a 23% budget overrun in the Marketing department for October. Total spend came in at $1.2M against a planned $975K. The primary drivers appear to be unplanned digital ad campaigns and an agency retainer increase that wasn't reflected in our forecast. I need your guidance on whether to freeze discretionary spend for November or reallocate from another cost center. Please advise by end of day so I can communicate to department heads. Best regards, Tom Whitfield Financial Planning & Analysis

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"FP&A analyst reports a 23% marketing budget overrun of $225K in October and requests CFO guidance on spend controls by end of day.","reason":"Significant financial overrun requiring CFO-level decision and timely response to department heads."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: CRITICAL: Customer Bankruptcy Filing - $7.2M Receivable at Risk
Body: Team, Just learned that Meridian Corp filed Chapter 11 this morning. We have $7.2M in outstanding receivables with them, of which $4.1M is current and $3.1M is 30-60 days past due. We need to immediately: 1. File a proof of claim 2. Assess our bad debt reserve adequacy 3. Evaluate the P&L impact for Q4 4. Review any remaining contractual obligations I'm connecting with legal now. Finance team - please pull all AR aging details for this account by EOD. Jennifer Liu Credit Risk Manager

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Meridian Corp filed Chapter 11; $7.2M receivable at risk requiring immediate legal, finance, and credit risk action.","reason":"Major financial exposure requires urgent routing to finance, legal, and senior management."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Tax Filing Extension - Decision Needed Today
Body: Hi, Our external auditors just informed me that they cannot complete the subsidiary consolidation in time for the November 15 filing deadline. We have two options: file an extension (which may trigger additional scrutiny) or push the team to work through the weekend with overtime costs estimated at $35K. I need your decision by 5 PM today so I can coordinate accordingly. Let me know, Patricia Huang Tax Director

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"Tax Director Patricia Huang needs a decision by 5 PM today on filing an extension or incurring $35K overtime to meet a November 15 deadline.","reason":"Time-sensitive financial and compliance decision requiring immediate routing to the appropriate decision-maker."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Coach Martinez's email about summer camp signups
Body: Hi! Coach Martinez sent out the summer soccer camp registration form for the kids. Looks like early bird pricing ends May 1st - it's $275 for the two-week session instead of $350. I figured you'd want to get Ethan signed up too. I'm forwarding you the attachment with all the details. Can you also pass this along to the Hendersons? Their daughter was asking about it.

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"A parent forwarded summer soccer camp registration details with an early-bird deadline of May 1st and a request to share with the Hendersons.","reason":"Time-sensitive registration deadline and a forwarding request require the owner's attention and action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Upgrade Waitlist - SFO to NRT Business Class
Body: Dear Ms. Patterson, This is to confirm you have been placed on the upgrade waitlist for Business Class on flight UA837 departing San Francisco on January 5, 2024. Your current position is #3 on the list. Upgrade clearance typically occurs 24-48 hours before departure, depending on availability. We will notify you via email and SMS if a seat becomes available. Thank you for your loyalty. United MileagePlus Service Center

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.95,"summary":"United Airlines confirms Ms. Patterson is #3 on the Business Class upgrade waitlist for flight UA837 on January 5, 2024.","reason":"Routine airline notification requiring no reply or action from the recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Zelle Payment of $850 sent - Wasn't you? Cancel NOW
Body: A Zelle payment of $850.00 was sent from your account to Michael Torres (m.torres***@gmail.com) today at 4:23 PM. If you did not authorize this payment, you must cancel within 15 minutes or the funds will be permanently transferred. Cancel unauthorized payment: http://zelle-payment-dispute.com/cancel850 After this window, we cannot guarantee recovery of your funds. Zelle Payment Security

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake Zelle payment alert urging urgent action via a suspicious third-party link.","reason":"Classic phishing scam using urgency and a non-official domain to steal credentials."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Dividend Declaration - Board Resolution Required
Body: Dear Board Members, Based on our retained earnings and current liquidity position, management is recommending a quarterly dividend of $0.45 per share, payable December 15th. This represents a 5% increase over last quarter. I need each board member's vote via email by end of business Wednesday to formalize the resolution. Please reply with your approval or any objections. Sincerely, Margaret Hanson Corporate Secretary

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.87,"summary":"Corporate Secretary requests board member votes by Wednesday to approve a $0.45 quarterly dividend payable December 15th.","reason":"Formal board vote required by a deadline; direct reply with approval or objection is needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Hedge position unwinding - FX exposure now $8.2M unprotected
Body: Alert: Our EUR/USD forward contracts with Deutsche Bank expired yesterday and were not rolled over due to an administrative oversight. We now have approximately €7.5M ($8.2M equivalent) in receivables that are completely unhedged. With the euro weakening on ECB commentary, every 1% move costs us ~$82K. We need to re-establish our hedge position today. Requesting immediate authorization to execute new forwards. Chris Ballard FX Risk Management

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"FX hedge on €7.5M expired due to oversight, leaving $8.2M unprotected and requiring immediate re-hedging authorization.","reason":"Significant unhedged currency exposure requires urgent financial authorization from appropriate decision-maker."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Meeting: Legal threat from former employee - need immediate counsel
Body: Hi Rebecca, We received a demand letter this morning from an attorney representing James Whitmore, our former Sales Director. He's alleging wrongful termination and is seeking $2.4M in damages. The letter gives us 10 business days to respond. I need to meet with you and outside counsel tomorrow to review our documentation and determine our response strategy. Can you block 2 hours in the afternoon? This needs to stay strictly confidential. Regards, Michael Adkins VP Human Resources

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"VP HR requests urgent meeting with counsel to respond to a $2.4M wrongful termination demand letter within 10 business days.","reason":"Legal threat with tight deadline requires immediate routing to legal counsel."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Thoughts on the new Italian place?
Body: Have you tried that new Italian restaurant on Main Street yet? I've heard mixed reviews but the menu looks great online. I was thinking of going this week. Want to check it out together, maybe Wednesday or Thursday evening? We haven't caught up in a while anyway.

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.92,"summary":"Friend asks if the recipient has tried a new Italian restaurant and proposes meeting Wednesday or Thursday.","reason":"Personal social invitation requires a direct reply to confirm or decline plans."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Microsoft 365: Unusual sign-in activity detected on your account
Body: We detected something unusual about a recent sign-in to your Microsoft account. Sign-in details: Country/region: Nigeria IP address: 197.210.xx.xx Date: Today at 3:42 AM If this wasn't you, your account may be compromised. Secure your account immediately: http://microsoft365-securityalert.net/protect Microsoft Account Security

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.95,"summary":"Phishing email impersonating Microsoft security alert with suspicious non-Microsoft link.","reason":"Non-Microsoft domain link indicates a phishing scam, not a legitimate alert."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Reunion planning - save the date
Body: Hi! A few of us from the old college crew are trying to organize a reunion weekend sometime in June. We're looking at either the 14th-15th or the 21st-22nd. Which weekend works better for you? We're thinking of renting a cabin by the lake like we used to do. It would be so great to get everyone together again.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.93,"summary":"A friend is organizing a college reunion weekend in June and asking for availability between two date options.","reason":"A direct question about availability requires a response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Requesting 1:1 this week - performance review discussion
Body: Hi, I'd like to schedule a 1:1 with you this week to discuss the mid-year performance reviews before they're finalized on Friday. There are a couple of ratings I want to align on, particularly for the senior engineers who are up for promotion consideration. Are you available Wednesday or Thursday afternoon? I'd need about 45 minutes. Please let me know what works. Best, Rajesh Kumar Engineering Director

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.95,"summary":"Engineering Director Rajesh Kumar requests a 45-minute 1:1 this week to align on mid-year performance review ratings before Friday's deadline.","reason":"Time-sensitive meeting request requiring direct scheduling confirmation before a Friday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Zoom: Meeting recording ready - Your performance review
Body: Hi, The recording from your recent performance review meeting is now available. Your manager has requested you review it before your follow-up meeting tomorrow morning. View Recording: http://zoom-cloud-recordings.tk/play?id=perf_review_2024 Please sign in with your corporate email and password to access the recording. This link expires in 8 hours. Zoom Cloud Recordings Do not forward this email.

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.93,"summary":"Purported Zoom recording notification asks user to sign in via a suspicious non-Zoom domain link.","reason":"Non-official domain and credential-harvesting pattern indicate this is likely a phishing scam."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Payroll funding shortfall - Friday's payroll at risk without bridge
Body: Hi Janet, We have a critical cash timing issue. Due to the delayed client payment from Optimus Corp (expected Monday but not yet received) and the large vendor payment that cleared yesterday, our operating account will be approximately $340K short to cover Friday's biweekly payroll of $1.87M. Options: (1) draw on the revolver, (2) transfer from money market, or (3) delay the Consolidated Logistics payment scheduled for Thursday. Need your approval on one of these by tomorrow noon to avoid any disruption. Urgent. Ryan Torres Cash Management

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Cash management team reports a $340K shortfall threatening Friday's $1.87M payroll and requests Janet's approval on a funding option by tomorrow noon.","reason":"Payroll disruption risk requires urgent decision from the appropriate financial authority."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Recommendation letter from Dr. Patterson
Body: Dear student, I've attached the recommendation letter you requested for your graduate school applications. Please review it and forward it to the appropriate admissions offices as needed. I've kept it general enough to work for multiple programs. Best of luck with your applications this cycle. - Dr. Patterson

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.85,"summary":"Dr. Patterson has sent an attached recommendation letter for graduate school applications and asks the student to forward it.","reason":"Recipient should review the letter and take action by forwarding it to admissions offices."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Software update bricked my device - need urgent fix
Body: After installing your latest firmware update (v4.2.1) last night, my SmartHome Hub is completely unresponsive. It won't boot, won't factory reset, and the LED just blinks red continuously. This controls my entire home - locks, thermostat, security cameras, everything. I'm currently unable to lock my front door or arm my security system. I need either a remote fix or an immediate replacement shipped overnight. Device serial: SH-882441-X. This is a security issue for my family.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Customer's SmartHome Hub is bricked after firmware v4.2.1 update, leaving home locks and security system non-functional.","reason":"Urgent hardware/software failure affecting home security requires immediate support or engineering escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Group dinner reservation needs headcount ASAP - Barcelona
Body: Hi everyone, The restaurant in Barcelona (El Nacional) needs a final headcount by Wednesday for our group dinner on the 22nd. They're holding a private room for 20 but charging us for a minimum of 15 regardless. Right now I only have 11 confirmed. Can those who haven't responded please let me know? If we can't fill 15 seats we might want to consider a different venue. Thanks, Sophia

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.9,"summary":"Sophia needs a headcount confirmation by Wednesday for a Barcelona group dinner reservation at El Nacional.","reason":"A response is needed urgently to confirm attendance before the Wednesday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Dog walker available in your sister's neighborhood
Body: I saw on Nextdoor that a really well-reviewed dog walker just expanded their service area to include Maplewood - isn't that where your sister lives? She was complaining about her current walker being unreliable. The person's name is Jenny Torres, and her website is jennyswalks.com. Rates look reasonable too, $18 per 30-min walk. Could you pass this to her?

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"Sender shares a dog walker recommendation for the recipient's sister in Maplewood at $18 per walk.","reason":"Informal FYI message requiring no direct action from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Grant Funding Clawback Risk - Compliance Documentation Missing
Body: Hi, The Department of Energy just notified us that we're missing compliance documentation for the $1.5M clean energy grant we received last year. If we don't provide the required expenditure reports within 10 business days, they may initiate a clawback of the full amount. I've pulled together most of the documentation, but I need your sign-off on the financial summaries before submission. Can you review and approve by Monday? This is not something we can afford to lose. Thanks, Rebecca Lawson Grants Compliance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"DOE requires compliance documentation within 10 days or may claw back a $1.5M clean energy grant; sign-off needed by Monday.","reason":"High-stakes financial and compliance deadline requires urgent routing to finance or leadership."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Carpool schedule change for next week
Body: Hi! Quick update - I can't do the Wednesday morning school run next week because of a dentist appointment at 7:30am. Can you forward this to Maria and ask if she can swap with me? I'll take her Friday slot instead. The kids need to be at school by 8:15 as usual. Sorry for the last-minute switch!

Output: {"triage":"escalate","priority":"normal","should_process":true,"confidence":0.85,"summary":"Sender cannot do Wednesday school run and requests the message be forwarded to Maria to arrange a swap for Friday.","reason":"Message explicitly requests forwarding to Maria for coordination action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Q4 Budget Variance - Immediate Explanation Required
Body: Team, The CFO flagged a $1.2M variance in our Q4 operating budget during this morning's executive review. Specifically, the marketing and IT line items are 34% over forecast. I need a written explanation from each department head by tomorrow morning so I can prepare the board response. This is time-sensitive — the audit committee meets Thursday. Please reply with your breakdown ASAP. Thanks, Diane Crawford VP Finance

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.91,"summary":"VP Finance requests written explanation of $1.2M Q4 budget variance from department heads by tomorrow morning ahead of Thursday audit committee meeting.","reason":"Time-sensitive financial request requiring direct response before a board-level deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: stocks discovered for quick profit
Body: " stock watch aiert " this morning are wysak petroieum ( wysk ) , key energy services , inc . ( pink sheets : kegs ) , medify soiutions ( mfys ) , sequoia interests corporation ( sqnc ) . wysak petroieum ( wysk ) current price : . 225 wysak petroleum announces the signing of a letter of intent with the european commission baltic renewable energy centre ( ec brec ) to assist wysak petroieum in the deveiopment of the wysak wind power project . ec brec and wysak have signed a loi in respect to the development of a full - sized commercia | wind power project in europe . this letter states that ec brec can support wysak in matters such as financial structuring and investment , regulatory issues , government policies , negotiations , wind technologies , and other aspects reiating to wind power . about the wysak wind project this deveiopment will be up to a maximum 90 mw in size and cost upwards of $ 120 million in development expenditures . once completed , this wind park wi | | supply upwards of 170 , 000 mw of eiectricity annua | | y for poland and the european community . this is enough green energy to supply upwards of 25 , 000 homes with electricity and offset nearly 170 , 000 tonnes of greenhouse gases . tota | gross electric sales over a 20 - year period are estimated at over $ 450 mi | | ion for a project this size . about the ec baltic renewabie energy centre the mission of european commission - founded ec brec is to stimulate the development of renewabie energy sources ( res ) in poland through the construction of res projects , the development of innovative technoiogies , and the creation of relevant poiicies , strategies and pians . to fulfiil the mission , ec brec uses its own research capabilities and cooperates with partner institutions from the eu , other countries , and internationa | organizations . about wysak petroieum wysak is a diversified energy company whose goal is to identify and deveiop traditional fossil fuel sites , as we | | as clean air alternative energy producing technoiogies . wysak controis one wyoming federal oi | they include exxonmobile ( xom ) , wiliiams gas ( wmb ) , and western gas ( wgr ) among others . collectiveiy , over 26 , 000 welis produced 54 . 7 mi | | ion barrels of oil and 1 . 75 trillion cubic feet of natural gas in wyoming conclusion : the exampies above show the awesome , earning potential of littie known companies that expiode onto investor ' s radar screens ; many of you are aiready familiar with this . is wysk poised and positioned to do that for you ? then you may fee | the time has come to act . . . and please watch this one trade wednesday ! go wysk . penny stocks are considered highiy specuiative and may be unsuitabie for ail but very aggressive investors . this profile is not in any way affiiiated with the featured company . we were compensated 3000 dollars to distribute this report . this report is for entertainment and advertising purposes only and should not be used as investment ...

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited penny stock promotional email pushing WYSK with disclosed paid compensation.","reason":"Classic paid pump-and-dump spam with no legitimate action required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Apartment sublet available - thought of your friend
Body: My roommate is moving out and we need someone to take over her lease from May through August. It's a 1BR in a 3BR apartment, $950/month utilities included, right near the downtown transit station. I remember you mentioning your friend was looking for summer housing. Could you forward this to her? No pets unfortunately but otherwise very flexible. Happy to do a walkthrough anytime.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Sender has a sublet available May–August at $950/month and asks recipient to forward details to a friend seeking summer housing.","reason":"A direct request to forward information and potentially coordinate a walkthrough warrants a reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Bonus Pool Calculation - Discrepancy with HR Numbers
Body: Hi, I'm seeing a $340K difference between what HR has communicated to department heads as the annual bonus pool and what's actually been accrued in our financials. HR is using a figure that assumes 100% of stretch targets were met, but our accrual was based on 85% attainment. We need to align before the compensation committee meets on Wednesday. Can you confirm which number is correct so I can reconcile? Thanks, Brian Walsh Compensation Analyst

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Compensation analyst reports a $340K discrepancy between HR bonus pool figures and financial accruals ahead of Wednesday's compensation committee meeting.","reason":"Material financial discrepancy requires finance, HR, or management alignment before committee deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Book club pick for next month
Body: After much deliberation, we've decided on 'The Midnight Library' by Matt Haig for our February read. Meeting will be at Carol's house on Feb 22nd at 7pm. Can you let Lisa know? I don't have her new number since she changed it, and she mentioned she wanted to come back to book club this year.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Book club selected 'The Midnight Library' for February; sender asks recipient to notify Lisa about the meeting.","reason":"Sender requests a specific action—passing information to Lisa—requiring a response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Grant Funding Compliance Issue - Potential Clawback Risk
Body: We've discovered that approximately $420K of the federal R&D grant funds may have been allocated to ineligible expenses. The grantor's compliance review is scheduled for next month. If we can't demonstrate proper allocation, we face a full clawback of the $1.8M disbursement. I need your input on how to reclassify these expenses. Can we discuss today? Steven Park Grants Accounting

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Grants Accounting reports $420K in potentially ineligible federal R&D grant expenses with a clawback risk of $1.8M ahead of next month's compliance review.","reason":"High-value federal compliance issue requiring immediate legal, finance, or compliance team involvement."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wire Transfer Discrepancy - $2.4M Payment Not Received
Body: Dear Finance Team, Our banking partner has confirmed that the $2.4M wire transfer initiated on November 3rd has not been received by the beneficiary account. The SWIFT confirmation shows the funds left our account but the intermediary bank has no record of processing. I've escalated with JPMorgan's wire investigations team but need your immediate involvement to trace the funds. Please review reference number WT-2024-88412 and confirm the routing details used. This needs resolution within 24 hours to avoid impact on our vendor relationship. Best, Maria Gonzalez Treasury Operations

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"A $2.4M wire transfer sent November 3rd has not reached the beneficiary, with intermediary bank showing no record; 24-hour resolution needed.","reason":"Large missing wire transfer requires immediate finance and treasury team escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Insurance Renewal Premium Increase of 38% - Need Direction
Body: Hi Dana, Our D&O insurance renewal came in at $425K, which is a 38% increase over last year's premium of $308K. The broker says the market has hardened significantly and this is competitive for our risk profile. I've asked for two alternative quotes but they won't be ready until next week. Our current policy lapses on January 1st. Should we lock in the renewal now to avoid a coverage gap, or wait for alternatives? Need your call on this. Thanks, Gregory Lawson Risk Management

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"D&O insurance renewal shows a 38% premium increase to $425K with a policy lapse deadline of January 1st awaiting direction.","reason":"Time-sensitive financial decision requiring leadership or finance authority beyond standard inbox handling."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: FX Hedging - EUR/USD Exposure Exceeding Policy Limits
Body: Hi, With the euro weakening significantly this week, our unhedged EUR exposure has grown to $8.4M, which exceeds our treasury policy limit of $5M. I'd like to execute forward contracts to bring us back within policy, but given current rates are unfavorable, I want your sign-off before locking in. The alternative is requesting a temporary policy exception from the audit committee. What's your preference? Best, Anika Johal Treasury Analyst

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Treasury analyst reports EUR/USD exposure of $8.4M exceeding the $5M policy limit and requests sign-off on hedging or a policy exception.","reason":"Policy breach requiring senior decision-maker or finance leadership approval before action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Suspicious Activity Report - Multiple Unauthorized ACH Transfers Detected
Body: URGENT - POTENTIAL FRAUD Our treasury management system flagged six unauthorized ACH debits totaling $312,000 from the operating account ending in 4471 between 2:00 AM and 4:30 AM this morning. The transactions appear to be directed to accounts we have no record of in our vendor master file. I have placed a hold on the account and contacted Bank of America's fraud department. We need to notify the CFO and engage forensic IT immediately. I'm also recommending we file a SAR. Please advise on next steps. Tom Nguyen Treasury Operations

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Treasury reports six unauthorized ACH debits totaling $312,000 from operating account, with hold placed and fraud department contacted.","reason":"Potential financial fraud requires immediate escalation to CFO, legal, and security teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your thoughts on the new gym downtown?
Body: Hey! I noticed a new gym opened up on 5th and Broadway - CrossFit something or other. Have you checked it out yet? My membership at Gold's expires next month and I'm thinking about switching. If you've been, I'd love to hear what you think of the classes and equipment.

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.85,"summary":"Casual personal message asking for opinions on a new local gym.","reason":"Personal social message with no business relevance or required action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: VIP Enterprise Client - Service completely down for 8+ hours
Body: Forwarding this to your team immediately. Datastream Corp (our $2.1M annual contract) has been experiencing a full platform outage since 3 AM EST. Their CTO Rebecca Nguyen has emailed me directly four times and called twice. They have a product launch scheduled for tomorrow morning and are considering invoking the SLA penalty clause. Please get your senior engineers on this NOW. I've already looped in our account manager but this needs technical leadership involved. Original ticket #INC-88921 was filed but hasn't been picked up yet.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"VIP enterprise client Datastream Corp has had a full platform outage for 8+ hours with SLA penalties threatened and a product launch tomorrow.","reason":"Critical outage with SLA risk and major contract requires immediate technical leadership escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Emergency: Payroll Funding Shortfall
Body: URGENT - Our payroll account is short $340K for Friday's payroll run. The shortfall appears to be caused by a delayed client payment from Oaktree Industries that was expected Monday. We need to either transfer funds from the reserve account or arrange a short-term draw on our credit line. Please let me know which route to take ASAP so all employees are paid on time. Carla Jensen Payroll Manager

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"Payroll Manager Carla Jensen reports a $340K shortfall for Friday payroll due to a delayed client payment and needs urgent funding decision.","reason":"Critical financial decision requiring finance leadership or treasury authorization, not the mailbox owner alone."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Vendor Double-Billing Identified - $1.3M Impact
Body: Hi Finance Team, During my monthly AP reconciliation, I discovered that Pinnacle Logistics has been double-billing us for warehouse services since October. The total overbilled amount is approximately $1.3M across 47 invoices. It appears our automated three-way match failed because the PO numbers were slightly different variants. I've frozen all pending payments to this vendor. We need to initiate a formal recovery process and investigate how this bypassed our controls for five months. Urgent attention needed. Martin Chen Accounts Payable Supervisor

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"AP Supervisor reports $1.3M double-billing by Pinnacle Logistics across 47 invoices since October, with payments frozen pending recovery.","reason":"Significant financial discrepancy requiring immediate finance leadership and possibly legal involvement."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your input needed: org restructure discussion
Body: Hi, As you know, we're moving forward with the reorg announcement next Monday. Before that, I need to walk you through the proposed changes to your team's structure and get your feedback. This is happening whether we meet or not, but I'd strongly prefer your input shapes the outcome. Can you do 30 minutes tomorrow? My EA will send options if you confirm. Best, Michael Torres COO

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"COO Michael Torres requests a 30-minute meeting tomorrow to discuss proposed org restructure changes affecting the recipient's team before Monday's announcement.","reason":"Direct request from COO requiring timely confirmation to schedule a meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your PayPal account is limited - Act Now
Body: Hello, We've noticed unusual activity on your PayPal account. A payment of $847.99 was attempted from a new device. We've temporarily limited your account. To restore full access, please confirm your information within 12 hours: http://paypa1-secure-resolution.com/verify If you don't respond, your account will be permanently closed and any remaining balance forfeited. PayPal Security Center

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Phishing email impersonating PayPal claiming account limitation and urging urgent verification via suspicious link.","reason":"Classic phishing scam with spoofed sender, fake urgency, and misspelled domain."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Recommendation for that therapist
Body: Hey, following up on our conversation from brunch. The therapist I mentioned is Dr. Karen Okafor - she's on West 72nd and takes most insurance plans. Her practice is called Mindful Path Counseling. I found her through a referral too and she's been wonderful. I know you said your friend was looking for someone, so feel free to pass this along. Her intake coordinator can be reached at info@mindfulpathcounseling.com.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"A friend follows up from brunch with a therapist recommendation to pass along to someone else.","reason":"Informational message requiring no reply or action from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: VIP customer account compromised - funds missing
Body: Forwarding this for immediate handling by the fraud and VIP support teams. Long-time customer Patricia Welling (Platinum tier, 12 years) called in distress. She noticed $8,400 in unauthorized transactions on her account this morning. I've placed a temporary hold on the account per protocol, but she needs someone from the fraud investigation unit to contact her directly. She's elderly and quite upset. Please handle with extra care. Her callback number is 555-0934 and she prefers mornings. - Kevin, Frontline Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Frontline agent Kevin reports a VIP customer's account has $8,400 in unauthorized transactions and requests fraud team contact.","reason":"Active fraud case involving a distressed VIP customer requires immediate specialist escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Voicemail from +1 (202) 555-0147 - URGENT message about legal matter
Body: You have 1 new voicemail message. Caller: +1 (202) 555-0147 Duration: 1:34 Date: Today, 9:02 AM Transcript preview: "...this is regarding a legal matter and failure to respond will result in..." Listen to full voicemail: http://voicemail-playback.click/listen?id=vm884721 This message will be automatically deleted in 4 hours. Unified Messaging System

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.93,"summary":"Automated voicemail notification with urgent legal threat and suspicious external playback link.","reason":"Classic scam pattern: fake urgency, legal threat, and suspicious third-party link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: http : / / www . blomqvist . org
Body: hello , i have visited www . blomqvist . org and noticed that your website is not listed on some search engines . i am sure that through our service the number of people who visit your website will definitely increase . seekercenter is a unique technology that instantly submits your website to over 500 , 000 search engines and directories - - a really low - cost and effective way to advertise your site . for more details please go to seekercenter . net . give your website maximum exposure today ! looking forward to hearing from you . best regards , vanessa lintner sales marketing www . seekercenter . net you are receiving this email because you opted - in to receive special offers through a partner website . if you feel that you received this email in error or do not wish to receive additional special offers , please enter your email address here and click the button of remove me :

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited spam email promoting a low-cost SEO submission service called SeekCenter.","reason":"Classic spam promoting dubious SEO services with no legitimate action required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: URGENT: Q4 Revenue Shortfall - Immediate Attention Required
Body: Hi Sarah, I'm flagging a critical issue with our Q4 revenue projections. We're currently tracking 18% below forecast, which puts us at risk of missing our annual target by approximately $4.2M. The primary drivers are delayed enterprise deals in EMEA and higher-than-expected churn in the SMB segment. We need to schedule an emergency review with the executive team before Friday. Please confirm your availability. Regards, Michael Chen VP Finance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"VP Finance reports Q4 revenue is 18% below forecast, roughly $4.2M short, and requests an emergency executive review before Friday.","reason":"Critical financial shortfall requiring executive team involvement warrants immediate escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Acquisition Earnout Dispute - Seller Claiming $6M Additional Payment
Body: Legal and Finance Teams, The former owners of DataSync (acquired 18 months ago) are disputing our calculation of the earnout payment. They claim we owe an additional $6M based on their interpretation of "adjusted EBITDA" in the purchase agreement. Our calculation excludes certain integration costs and corporate allocations; their calculation includes them. The agreement calls for independent arbitration if we can't resolve within 30 days. I need our deal team to pull the original term sheet and any side letters. This could materially impact our M&A reserve. Carla Jennings VP Corporate Development

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"VP Corporate Development reports a $6M earnout dispute with acquired company DataSync, requiring legal and finance review within 30 days.","reason":"High-value legal and financial dispute requiring immediate routing to legal, finance, and deal team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wheelchair ramp installation service - contractor never showed up, elderly mother waiting
Body: Hello, I booked and paid for a wheelchair ramp installation for my 87-year-old mother through your home services platform two weeks ago. The contractor was scheduled for last Monday and never showed up. No call, no explanation. My mother is currently unable to leave her home safely because of this. She has a medical appointment tomorrow that she cannot miss. I've tried rebooking but the earliest available date is 3 weeks out. This is genuinely affecting her health and safety. Can someone please help us find an emergency solution? Thank you, Diane Crawford Order #HS-20241108-4455

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Customer Diane Crawford reports a no-show contractor for a paid wheelchair ramp installation, leaving her elderly mother unable to leave home safely with a medical appointment tomorrow.","reason":"Health and safety emergency requiring urgent escalation to support or operations team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Loan covenant breach warning - leverage ratio at 4.8x vs 4.5x limit
Body: Dear CFO team, Based on preliminary month-end calculations, our net leverage ratio has risen to approximately 4.8x, exceeding the 4.5x maximum permitted under Section 7.1 of our credit agreement. This was driven by the unexpected inventory write-down and lower-than-projected EBITDA. If confirmed, this constitutes a technical default triggering a 30-day cure period. I recommend we contact JP Morgan's relationship team proactively to discuss a potential waiver before formal reporting. Urgent attention required. Tom Whitfield Treasury

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Treasury reports a potential loan covenant breach with leverage at 4.8x versus the 4.5x limit, triggering a 30-day cure period.","reason":"Potential technical default requires immediate CFO, legal, and lender engagement."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: EMERGENCY: Your Google Drive files are being shared publicly
Body: A misconfiguration in your Google Drive settings has made all your files publicly accessible on the internet. Anyone with the link can view, download, and share your documents, photos, and personal files. Fix this immediately: http://google-drive-security-fix.com/settings We strongly recommend changing your password after resolving this issue. Every minute your files remain exposed increases the risk of data theft. Google Security Alert Incident ID: GSA-4729183

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake Google security alert claiming Drive files are publicly exposed, directing to a suspicious external link.","reason":"Classic phishing scam impersonating Google with urgency tactics and a non-Google domain."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Liquidation Event Discussion - Lenders Calling Meeting
Body: Confidential - Attorney-Client Privileged The lending syndicate has formally requested a meeting with our executive team to discuss covenant violations and potential acceleration of the credit facility. They want to meet in person by end of next week. I need to prep with you and the CFO before we face them. Can we meet Wednesday afternoon? We need to have our restructuring advisor on the call as well. Time is not on our side. Michael Torres, Esq. Restructuring Counsel

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Restructuring counsel requests urgent meeting with CFO before lenders discuss covenant violations and potential credit facility acceleration.","reason":"Time-sensitive legal and financial crisis requiring immediate executive and CFO involvement."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Client demo moved up - prep meeting needed ASAP
Body: Bad news — GlobalTech wants their demo moved from next Thursday to this Monday. That gives us roughly 2 working days to prepare. I'm calling a prep session tomorrow at 11 AM to run through the presentation and iron out any technical issues. I need you there since you own the API integration piece. Can you make it? Reply and let me know if 11 works or if we need to shift. Cheers, Mike Brennan

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.97,"summary":"Mike Brennan requests confirmation of availability for an urgent demo prep meeting tomorrow at 11 AM due to a rescheduled client demo.","reason":"Direct question requiring a timely reply about meeting availability for a high-priority client demo."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Q4 Forecast - Need Executive Alignment Meeting This Week
Body: Tom, The numbers from the regional teams are significantly below target and the board expects an updated forecast by Monday. We cannot submit anything without executive sign-off. I'm requesting a 2-hour session with you, the regional VPs, and the FP&A team before Friday. I've asked my assistant to reach out, but given the urgency, I wanted to flag this directly. Let me know what works. Cheers, Linda Okafor CFO

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"CFO Linda Okafor urgently requests a 2-hour executive alignment meeting before Friday to finalize Q4 forecast ahead of Monday board deadline.","reason":"Time-sensitive executive request requiring direct response before a hard board deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Media inquiry: Customer data exposed on dark web - Reuters investigation
Body: Dear Support, I'm a journalist with Reuters investigating reports that customer data from your platform has appeared on dark web marketplaces. We've verified several records and plan to publish our findings within 48 hours. Before publication, we'd like to give your company an opportunity to comment. Could you please forward this to your communications/PR team and your CISO? We have specific questions about your data protection practices. Deadline for response: Thursday 5 PM EST. Best regards, Emma Richardson Cybersecurity Correspondent, Reuters emma.richardson@reuters.com

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Reuters journalist claims customer data appeared on dark web and requests company comment before publishing within 48 hours.","reason":"Urgent media inquiry alleging data breach requires immediate routing to PR, legal, and CISO."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Incident post-mortem - scheduling for tomorrow
Body: Engineering leads, Last night's 4-hour outage impacted 12,000 customers and we need to conduct the post-mortem while details are fresh. I'm scheduling this for tomorrow at 9 AM in the War Room. Please bring your timeline of events and any relevant logs. We need root cause identified before the customer advisory goes out at noon. Confirm attendance. Raj Mehta VP Engineering

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.97,"summary":"VP Engineering requests confirmation of attendance for a post-mortem meeting tomorrow at 9 AM following a 4-hour outage affecting 12,000 customers.","reason":"Urgent attendance confirmation required before a noon customer advisory deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fantasy football draft date
Body: Alright fellas, it's that time of year again. I'm setting up the league on ESPN and need to lock in a draft date. I'm looking at either August 25th or September 1st, both Sunday evenings around 7pm EST. Cast your vote and I'll go with majority. Also, are we keeping the same buy-in as last year or bumping it up?

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.92,"summary":"Group message asking members to vote on a fantasy football draft date and discuss buy-in amount.","reason":"Casual group coordination message requiring no direct action from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Can we meet? I'm resigning and want to discuss transition
Body: Hi Patricia, I wanted to reach out before making anything official. I've accepted a position elsewhere and plan to submit my resignation letter on Friday. Before that, I'd like to meet with you privately to discuss transition planning for my accounts and team. Could we find time Wednesday or Thursday? I want to make sure this goes smoothly for everyone. Best, Michael Torres Senior Director, Sales

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.97,"summary":"Senior Director Michael Torres is resigning Friday and requests a private meeting Wednesday or Thursday to discuss transition planning.","reason":"Imminent resignation from a senior role requires prompt scheduling and response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Critical: Payment processing failure affecting hundreds of merchants
Body: Escalating immediately. We're getting flooded with calls from merchants reporting that payment processing has been failing since approximately 2:15 PM. So far we've logged 47 tickets in the last 30 minutes, all with the same error code PX-4401. Merchants are losing sales in real-time. Several are threatening chargebacks and contract termination. The biggest affected account appears to be FreshMart chain with 200+ locations. I need this forwarded to the payments engineering team and the incident commander. This appears to be a systemic failure, not isolated cases. Urgently, Derek Simmons Payment Support Specialist

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Payment processing is failing for hundreds of merchants since 2:15 PM with 47 tickets logged; FreshMart chain with 200+ locations is among those affected.","reason":"Systemic payment outage requires immediate routing to payments engineering and incident commander."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: daily california update . . . . .
Body: cpuc votes to keep gas flowing a special session yesterday of california ' s regulators gave pg & e ' s utility authority to amend its gas supply deals to keep supplies flowing to the state past feb . 7 when the current federal doe emergency order expires , but it postponed action on another pg & e request that southern california gas co . - - - which has strongly objected - - - be compelled to provide emergency supplies to the pg & e utility ' s residential and small business customers . loretta lynch , president of the california public utilities commission , said pg & e ' s utility is a " victim - - - a victim of circumstances and a victim of predatory practices by natural gas suppliers , " now demanding payment for future supplies up front - - - not because the utility has failed to pay its past gas bills , but because the electricity crisis has sapped its credit - worthiness . the cpuc action allows pg & e ' s utility to offer suppliers the option of securitization or , in effect , a lien , in the utility ' s retail customers ' bills which cover the full cost of the wholesale gas prices as an incentive to have the suppliers extend contracts with pg & e ' s gas utility operations while the credit - worthiness of the company itself is dubious . it won ' t be until next week when the utility begins negotiating new contracts , that it will know if the cpuc action will overcome the suppliers reluctance to extend contracts in the current situation , according to pg & e gas utility spokesperson staci homrig . on the operational side , pg & e on wednesday declared a low - inventory ofo because of a cold snap causing more supplies to be burned then pipeline shippers were bringing into the system . the action was thought to help cause the pg & e citygate price to jump from $ 11 to $ 17 on wednesday . as for reports of low storage , homrig said that while the utility ' s supplies are very low , they are adequate for the next week . they are not dipping into cushion or base gas at this point , homrig said . lynch said that pg & e has not defaulted on any payments , but nevertheless , in what she considers predatory practices , the suppliers have required advance payments or payment at the time supplies are provided . " these gas suppliers are taking advantage of an emergency situation to extract another pound of flesh , " lynch said in voting for the securitization measure . " suppliers who have been paid when due , are now saying regardless of existing agreements ' pay us today . ' they are doing this in the coldest time of the year , so the commissioners have to take these difficult steps to allow pg & e amend these agreements in order to keep the gas flowing . " part of the cpuc ' s action places a 90 - day limit on the securitization option , so with the way gas contracts work , in effect , it only provides about another 30 days ' worth of supplies , said homrig , who noted that almost all of pg & e ' s 25 to 30 suppliers have asked for special ...

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.85,"summary":"Daily California energy update covering CPUC vote on PG&E gas supply securitization and credit issues.","reason":"Routine industry news digest requiring no reply or action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fwd: Elderly customer scammed through vulnerability in our platform - family demanding answers
Body: Fraud prevention and product security teams, An elderly customer, Dorothy Walsh (age 84), was scammed out of $28,000 through what appears to be a social engineering attack facilitated by a vulnerability in our messaging system. Her grandson, attorney Michael Walsh, has contacted us demanding a full investigation and restitution. He claims our platform failed to flag obvious fraud patterns (multiple large transfers to new recipients within hours) and that our security measures for vulnerable users are inadequate. He's given us 5 business days before filing a complaint with the state attorney general's office and the CFPB. Dorothy is devastated and the family is considering media outreach. Need this reviewed by senior fraud analysts and legal. - Priya Sharma, Customer Protection Team

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Elderly customer lost $28,000 in a platform-facilitated scam; attorney threatens regulatory complaints within 5 business days.","reason":"Requires immediate legal, fraud, and senior leadership involvement due to regulatory and reputational risk."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: IMMEDIATE: Your domain expires in 3 hours - Website will go offline
Body: FINAL RENEWAL NOTICE Your domain registration expires in approximately 3 hours. Once expired, your website will go offline and the domain will be available for anyone to purchase. Domain: [yourdomain].com Expiry: Today at 11:59 PM Renew immediately to avoid losing your domain: http://domain-renew-urgent.com/save If someone else registers your domain, recovery can cost thousands. Domain Registry Services

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.92,"summary":"Urgent domain expiry notice with suspicious renewal link demanding immediate action.","reason":"Classic scam pattern with fake urgency and suspicious third-party renewal URL."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Yoga class schedule change
Body: Hey girl! Just heard from the studio that our Saturday morning yoga class is moving from 9am to 10am starting next week. Apparently the instructor has a scheduling conflict. I know you usually come with your friend Michelle - can you let her know? I don't have her contact info. Also, they're offering a free trial of the new hot yoga class on Wednesdays if either of you are interested!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"A friend notifies about a Saturday yoga class time change from 9am to 10am and asks to relay the message to Michelle.","reason":"Sender requests a direct action—informing Michelle—requiring acknowledgment or reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Loyalty Program Status at Risk - United MileagePlus
Body: Hi Laura, I noticed that you're about 8,000 PQP short of maintaining your United Premier Gold status, which expires at the end of December. Since the company benefits from your lounge access and upgrade eligibility on client trips, would it make sense to route your remaining Q4 travel through United? Just something to consider. Cheers, Nathan - EA

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.72,"summary":"Nathan, an EA, flags Laura is 8,000 PQP short of retaining United Premier Gold status before year-end and suggests routing Q4 travel through United.","reason":"Actionable travel-policy suggestion requiring Laura's decision warrants manual review."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Requesting immediate meeting - Union grievance filed
Body: Dear Mr. Donovan, This morning we received a formal grievance from Local 287 regarding the schedule changes implemented last week. Per our CBA, we have 48 hours to schedule an initial meeting with union representatives. I need to meet with you and the operations director today to discuss our response strategy. Are you available at 3 PM? Please treat this as time-critical. Sincerely, Patricia Gomez Labor Relations Manager

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Labor Relations Manager reports a formal union grievance with a 48-hour CBA deadline requiring an urgent meeting today.","reason":"Time-sensitive contractual obligation requires immediate coordination with operations director."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: SOX Compliance - Control Testing Failure
Body: Hi, We've completed the Q1 SOX control testing and three key controls in the procure-to-pay cycle have failed. Specifically, controls around purchase order approval thresholds, three-way matching, and vendor master file changes all showed exception rates above 10%. We need to implement remediation plans immediately to avoid a material weakness designation in the annual report. Please reply with your availability for a remediation planning session this week. Brenda Holloway Internal Audit Director

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Q1 SOX control testing found three procure-to-pay failures with exception rates above 10%, requiring immediate remediation to avoid material weakness.","reason":"SOX material weakness risk requires urgent routing to finance, compliance, or senior management."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Emergency meeting request: Security breach response coordination
Body: All, We've identified unauthorized access to several production databases overnight. I'm calling an emergency meeting at 11 AM today in War Room B to coordinate our incident response. We need representatives from Engineering, Security, Legal, and Communications. This is not optional - we may have a disclosure obligation within 72 hours. Please confirm immediately. Jason Liu CISO

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"CISO Jason Liu requests emergency meeting today at 11 AM to coordinate response to an overnight production database breach with a 72-hour disclosure deadline.","reason":"Active security incident with legal disclosure obligations requires immediate escalation to relevant teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Client Escalation - Emergency Meeting with Apex Corp Tomorrow
Body: David, Apex Corp has threatened to terminate their $4.2M contract unless we meet with them tomorrow to address their service concerns. I've tentatively scheduled a call for 10 AM EST. I need you, the technical lead, and someone from customer success on this call. This is our largest account. Please reply within the hour if you can make it. I'm pulling together a brief for everyone tonight. - Rachel Kim VP, Client Relations

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.97,"summary":"Rachel Kim requests urgent confirmation for a 10 AM tomorrow call to address Apex Corp's threat to cancel a $4.2M contract.","reason":"Time-sensitive client escalation requiring immediate reply confirmation within the hour."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Landlord's response about the lease renewal
Body: Hey, finally heard back from Mr. Patterson about the lease renewal. He's offering us a 12-month extension at a 3% increase, which puts us at $1,648/month starting April 1st. He said he'd also be open to a month-to-month arrangement at $1,750 if we prefer flexibility. We need to respond by March 1st. Can you forward this to Jamie since we all need to agree? I'm leaning toward the 12-month option personally.

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.85,"summary":"Landlord offered a 12-month lease renewal at $1,648/month or month-to-month at $1,750, with a March 1st response deadline.","reason":"Requires forwarding to Jamie for group decision before the deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Emergency Funding Request for Supply Chain Disruption
Body: Hi Frank, Due to the port strikes on the East Coast, we need to reroute three critical shipments through air freight at an additional cost of approximately $380,000. This was not budgeted and Operations is requesting emergency funding approval. The alternative is a 6-week delay that would cost us an estimated $1.2M in lost revenue from missed customer commitments. I need your approval or an alternative solution within the next 24 hours. Please advise. Regards, Maria Santos Supply Chain Finance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"Maria Santos requests emergency $380K funding approval within 24 hours to reroute shipments due to port strikes, avoiding $1.2M revenue loss.","reason":"Time-sensitive financial decision requiring senior approval or routing to finance leadership."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Microsoft 365: Unusual sign-in activity - Account compromised
Body: We detected multiple failed sign-in attempts on your Microsoft 365 account from an unrecognized device. Your account may have been compromised. Sign in immediately to review recent activity and secure your account: http://microsoft365-security-alert.phish.com/review If this was not you, your data may already be at risk. Act now. Microsoft Account Security

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Phishing email impersonating Microsoft security alert with a suspicious non-Microsoft link.","reason":"Obvious phishing scam using a fake domain; should not enter workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent - Client threatening to pull contract, need alignment meeting
Body: Lisa, Just had a very uncomfortable call with GlobalTech's procurement director. They're threatening to invoke the termination clause unless we can demonstrate a corrective action plan by Monday. I need you, the delivery team lead, and legal counsel in a room together by end of day Thursday at the latest. This is a $12M annual contract. What does your Thursday look like? Mike Harrigan SVP Client Services

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"SVP reports a $12M client contract is at risk and urgently requests an alignment meeting with legal and delivery team by Thursday.","reason":"High-value contract termination threat requires immediate coordination across multiple stakeholders."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Ride to the airport on the 15th?
Body: Hi Jake, I hate to ask but my flight is at 6am on the 15th and I really don't want to pay for airport parking for a whole week. Any chance you'd be willing to drop me off? I know it's early but I'll owe you big time. Happy to buy you dinner when I'm back or return the favor whenever you need it.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"A friend is asking Jake for an early-morning airport ride on the 15th and offers to reciprocate.","reason":"Personal request directed to Jake requiring a direct yes or no response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: full circle : asps the new big blue ?
Body: network world fusion focus : mike jude and nancy meachim on application service providers today ' s focus : full circle : asps the new big blue ? 03 / 15 / 00 dear wincenty kaminski , today ' s focus : full circle : asps the new big blue ? by mike jude and nancy meachim the terms & asp 8 and & ibm 8 may have more in common than being three - letter acronyms . remember big blue of the early + 60 s ? the vision , then , was centralized computing . mainframe computers hosted complex , expensive applications that end users accessed via dumb terminals . it infrastructure , especially memory , was expensive and needed to be controlled . with computing resources centralized , ibm reasoned , they were easier to maintain . of course , ibm got it wrong , in that computers became a cheap commodity . and users weren , t happy simply using dumb terminals . they wanted a bigger share in all that technology offered . so , as memory prices fell , so did the idea of central control . dumb terminals were transformed into intelligent desktop machines that could store applications and data . the glass house populated by white - smocked technicians went out of fashion . looking back on those times , many of us would shake our heads and wonder how ibm could have been so wrong . but maybe big blue wasn , t so far off . thanks to the advent of application service providers , centralized computing is making a comeback . asps offer centralized application management . the market started as a way to offer the benefits of server advertisement protocol and other complex enterprise resource planning software to small companies or companies with less technical savvy . but asps now host all kinds of applications , including small , multilicensed programs whose images are downloaded to end users on demand . but , the principle remains the same : central control makes support much more efficient and usually cheaper . how about that , ibm ? to be fair , the dynamics of an asp are very different from old centralized mainframe operations . an asp doesn , t just host and support an application for general distribution over an in - house proprietary network . unlike the ibm vision , an asp is very dependent on network service . it is also very sensitive to service levels . in the + 60 s , if the mainframe let you down , you ended up twiddling your thumbs for an hour or so , and your only recourse was that white - smocked fellow . nowadays , users start to scream if service is interrupted for even a minute . and woe to the asp who brings down a customer operation . the world of the asp is much more complex than that of the old + 60 s shop . however , if one could magically transport a computer user from the + 60 s to the wonderful new 2000 s , would it seem all that different to him ? in an ideal asp world , a la scott mcnealy , s vision , users would sit down at a semidumb terminal , download the application du jour , and start working . what did the + 60 s user do ? kind of the ...

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.95,"summary":"A year-2000 Network World newsletter article comparing ASPs to IBM's centralized computing model.","reason":"Routine newsletter digest with no action required from the recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: SEC inquiry received - informal request for documents
Body: Confidential - Attorney-Client Privilege We received an informal inquiry from SEC Enforcement today requesting documents related to our revenue recognition practices for fiscal years 2022-2023, specifically around the timing of contract bookings in the government segment. This is not yet a formal investigation but must be taken extremely seriously. Please implement a document preservation hold immediately. Do not delete any emails or files. Meeting with outside counsel tomorrow at 9 AM. Eleanor Griffith General Counsel

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"General Counsel reports an informal SEC inquiry about revenue recognition and requests immediate document preservation hold.","reason":"Regulatory legal matter requiring urgent escalation to leadership, legal, and compliance teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wheelchair lift malfunction in your facility - ADA complaint
Body: To Customer Support Management, I visited your downtown location today and the wheelchair lift was completely non-functional. Staff told me it's been broken for two weeks. I was unable to access the second floor where my appointment was scheduled and had to leave without receiving service. This is a clear violation of ADA Title III requirements. I've documented everything with photos and video. Please forward this to your facilities management and legal department. I'll be filing a complaint with the DOJ if not resolved within one week. Richard Morales Disability Rights Advocate

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"A disability rights advocate reports a non-functional wheelchair lift causing ADA Title III access denial and threatens DOJ complaint within one week.","reason":"Legal and ADA compliance threat requires immediate routing to facilities management and legal."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Competitor accessing our proprietary data through your shared platform vulnerability
Body: This is extremely urgent. We have evidence that a competitor (who is also your client) has been able to access our proprietary business data through what appears to be a tenant isolation vulnerability in your multi-tenant platform. We noticed our competitor launching products with specifications identical to our unreleased designs - data that only exists in your system. Our legal team is preparing action but we need your security team to investigate the cross-tenant access logs immediately. Forward this to your CISO and legal department. Preserve all logs. Confidentially, Elena Vasquez CEO, InnoDesign Technologies Account #IDT-PRO-5567

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"CEO claims a competitor accessed proprietary data via a tenant isolation vulnerability in the shared platform and demands immediate security and legal investigation.","reason":"Alleged cross-tenant data breach requires immediate routing to CISO, security, and legal teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Client escalation - VP wants face-to-face meeting this week
Body: Hey Sarah, Just got off the phone with David Morrison, VP at Nexus Corp. He's unhappy with the last deliverable and is threatening to pull the contract. He's demanding a face-to-face meeting with our leadership team before Friday. Can you meet Thursday at 10 AM at their downtown office? I'll brief you beforehand. Let me know if that works or suggest an alternative - we can't let this slip past the weekend. Thanks, Rob

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.95,"summary":"Rob requests Sarah confirm a Thursday 10 AM meeting with Nexus Corp VP over contract dispute before Friday deadline.","reason":"Urgent client escalation requiring direct reply to confirm or reschedule the meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Legal Notice: Copyright infringement on your website - Response required in 24hrs
Body: Dear Website Owner, This is a formal notification that your website has been found to be hosting copyrighted material belonging to our client. Under the DMCA, you are required to respond within 24 hours or face legal proceedings and fines up to $150,000 per infringement. View the full complaint and evidence here: http://dmca-legal-notice.xyz/complaint/view To avoid litigation, log in with your hosting credentials to remove the flagged content immediately. Digital Rights Legal Services Attorney Rebecca Williams, Esq.

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.93,"summary":"Purported DMCA legal notice demands urgent response and requests hosting credential login via suspicious link.","reason":"Credential harvesting scam disguised as legal notice; not a legitimate DMCA takedown."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: fw : fw : equistar 1373 for march
Body: daren - i won ' t be here on friday but tom acton will back me up . megan parker keeps asking me for an answer - have you had a chance to decide what to do ? thanks - julie - - - - - original message - - - - - from : parker , megan sent : thursday , april 26 , 2001 8 : 34 am to : kemp , juliann subject : re : fw : equistar 1373 for march have you heard from daren yet ? equistar won ' t pay the invoice until we bill it correctly . thanks for you help . i know it ' s bid week . megan from : juliann kemp / enron @ enronxgate on 04 / 25 / 2001 10 : 22 am to : megan parker / corp / enron @ enron cc : subject : fw : equistar 1373 for march i sent this to daren farmer - to give me direction for the missing gas volumes . the deals went to ' 0 ' in sitara by the trader and amiee confirmed it for the following days . thanks - julie - - - - - original message - - - - - from : kemp , juliann sent : wednesday , april 25 , 2001 10 : 18 am to : farmer , daren j . subject : equistar for march march - meter 1373 deal 165373 for 10 , 000 ( 3 rd , 4 th , 5 th ) total 310 , 000 deal 157572 for 5 , 000 ( 3 rd ) total 155 , 000 deal was taken to zero in sitara - equistar said it should of been kept whole for the whole month . what do you want me to do so equistar can pay their invoice . thanks - julie

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.87,"summary":"Julie forwards a billing issue for Equistar invoice 1373 asking Daren for a decision on missing gas volumes before Friday.","reason":"Direct question requiring Daren's decision on a pending billing dispute blocking payment."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Shipping disaster - 200+ units sent to wrong address, customer event tomorrow
Body: URGENT - need logistics and fulfillment management on this NOW. Meridian Events ordered 250 branded promotional kits for their annual conference TOMORROW. The entire shipment was sent to their old warehouse address in Phoenix instead of their event venue in Denver. The customer is beside themselves and their event manager is calling every 20 minutes. Order #MER-2024-0891. Can we arrange emergency overnight reshipping or a local fulfillment alternative? This is a repeat customer who spends $80K+ annually with us. - Jake, Support Lead

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"250 promotional kits shipped to wrong address; customer event is tomorrow and repeat client spends $80K+ annually.","reason":"Time-critical fulfillment error requires immediate logistics and operations team intervention."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Partner meeting - need your sign-off on agenda
Body: Hi, Our strategic partner Samsung wants to meet next Monday to discuss the co-development agreement. Before I confirm, I need 20 minutes with you to finalize the agenda and talking points. Can you do lunch today or early tomorrow? They specifically asked about IP ownership clauses, which is your domain. Reply when you can. Best, Tom Nakamura BD Lead

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"BD Lead Tom Nakamura requests sign-off on agenda for a Monday Samsung co-development meeting, flagging IP ownership discussion.","reason":"Time-sensitive request requiring direct response before confirming a strategic partner meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Apartment hunting - any leads?
Body: Hey Marcus, hope you're doing well! I remember you mentioned your neighbor was moving out of their unit soon. Is that still happening? I'm looking for a 1BR in that area, ideally under $1,800/month. If you could connect me with your building manager, that would be amazing. No rush but let me know when you get a chance.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"A contact asks Marcus about a potential 1BR apartment lead and a building manager introduction.","reason":"Personal request directed at Marcus requiring a direct response or referral."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wheelchair assistance request for client visit - logistics help needed
Body: Hi Travel Coordinators, Our client VP, Mr. Harrison, is visiting our headquarters next Tuesday and requires wheelchair assistance at the airport and accessible transportation to our office. Can we arrange for a wheelchair-accessible vehicle for the airport pickup and confirm that the route from the parking garage to the conference room is barrier-free? I want to make sure everything goes smoothly for his visit. Please confirm arrangements by Monday EOD. Thanks, Anita Gupta

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Anita Gupta requests wheelchair-accessible transport and barrier-free route confirmation for a client VP visiting next Tuesday.","reason":"Logistics coordination requires travel/facilities teams to act before Monday EOD."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Defective product received - safety concern with children's toy
Body: Hello, I received the BuildBlocks Junior set (order #BK-20948) yesterday and immediately noticed that several pieces have sharp edges and broken plastic fragments. This is marketed as a toy for ages 3+ and poses a serious safety hazard to my toddler. I need a full refund and a prepaid return label sent immediately. I've taken photos of the defects and can provide them upon request. I'm also concerned this might be a batch issue affecting other customers. Please escalate this. Amanda Whitfield

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Customer reports defective children's toy with sharp edges posing a safety hazard to toddlers, requesting refund and return label.","reason":"Product safety hazard involving a child's toy requires immediate escalation to support and safety teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Volunteer opportunity at the food bank
Body: Hi! The community food bank is looking for volunteers for their spring distribution event on April 6th. Shifts are 8am-12pm or 12pm-4pm. They especially need help with sorting and packing. I signed up for the morning shift. Would you be interested? Also, could you forward this to your church group? They mentioned wanting to do more community service together. Thanks, Brenda

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.85,"summary":"Brenda invites the recipient to volunteer at a food bank spring event on April 6th and asks them to forward the info to their church group.","reason":"A direct personal invitation with a question requires a reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Apple ID Locked: Unusual purchase of $499.99 detected
Body: Your Apple ID has been locked after a purchase of $499.99 for an iPhone 15 case was made from an unrecognized device. If this purchase was not authorized by you, you must act immediately. Unlock your Apple ID and cancel the purchase: http://appleid-unlock.verify-identity.com/restore Provide your Apple ID email, password, and the last four digits of the credit card on file. You have until end of day before the charge becomes permanent. Apple Support

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Phishing email impersonating Apple Support claiming a suspicious $499.99 purchase to steal credentials.","reason":"Fake urgency, suspicious non-Apple domain, and credential harvesting are clear phishing indicators."}