Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: GDPR data deletion request ignored for 45 days
Body: Dear Data Protection Team, I submitted a formal GDPR Article 17 right to erasure request on January 15th (Reference: GDPR-DEL-2024-0891). Under EU regulation, you had 30 days to comply. It has now been 45 days and my data is still visible on your platform. I can still log in and see all my personal information. This is a regulatory violation. If my data is not deleted within 72 hours, I will file a complaint with the ICO and pursue compensation under Article 82. Forward this to your Data Protection Officer immediately. Martin Schröder Berlin, Germany

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"User claims a GDPR Article 17 erasure request is 45 days overdue and threatens ICO complaint and Article 82 compensation claim.","reason":"Regulatory violation allegation with legal threat requires immediate DPO and legal team escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: louise , also , i meant to ask you in my previous correspondence , craig and i would like to see if we couldn ' t catch you for an early dinner one night in the near future . just pick a night and we promise not to keep you out late . thanks , fred .
Body: (empty)

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Fred and Craig are inviting Louise to an early dinner and asking her to pick a convenient night.","reason":"A personal dinner invitation requires a reply to confirm or suggest a date."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Dog walker availability next week
Body: Hi! Just wanted to give you a heads up that I won't be available for walks on Wednesday and Thursday next week - I have a family thing out of town. I can still do Monday, Tuesday, and Friday as usual. Let me know if you need me to find a backup for those two days or if you can cover it. Cooper has been great on our walks lately, by the way - really improving on leash manners!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.93,"summary":"Dog walker is unavailable Wednesday and Thursday next week and asks if a backup is needed.","reason":"Sender requests a response about arranging coverage for missed days."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: CEO asking me to find alternative vendor - last chance to save this account
Body: Look, I've been your champion internally for three years but my CEO just told me to start evaluating competitors after the incident last week. I have until end of month to present alternatives. If there's someone senior on your side who can get on a call with my exec team and commit to a concrete improvement plan, I might be able to save this. But I need that meeting scheduled this week. Our ARR with you is $180K. Please don't let this slip through the cracks. - Tom Bradshaw, VP Engineering, Luminary Digital

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"A VP Engineering at a $180K ARR account warns their CEO is evaluating competitors and requests an urgent executive call this week.","reason":"High-value account at churn risk requires immediate senior escalation to retain."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Hotel Safety Concern - Requested Property in Unstable Area
Body: Hi Maria, I need to raise a concern about the hotel selected for your Bogotá trip. The property at Calle 22 is in an area that our security partner has recently downgraded due to increased incidents. While the hotel itself is fine, the surrounding neighborhood poses risks, particularly at night. I'd strongly recommend switching to the JW Marriott in the Parque 93 area, which is in a much safer district and only $30 more per night. Your meetings at the client office would actually be closer from there as well. Please advise. Best, Carlos Reyes Corporate Security & Travel

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Corporate security advisor Carlos Reyes flags safety concerns about Maria's Bogotá hotel and recommends switching to a safer property.","reason":"Actionable safety recommendation requiring a direct response and travel decision."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Book club pick for next month
Body: Hi all! After much deliberation, we've chosen 'The Midnight Library' by Matt Haig for our February read. Meeting will be at Lisa's place on Feb 28th at 7:30pm. I know a few people weren't on this email chain - can someone forward this to the newer members? Also, Lisa said she'll provide wine and cheese, so just bring yourselves and your thoughts!

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.92,"summary":"Book club announcement sharing February's pick, meeting details, and a request to forward to newer members.","reason":"Informational group notice requiring no direct reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : netco items
Body: you did , it was part of another email . tks - bob - - - - - original message - - - - - from : farmer , daren j . sent : wednesday , january 02 , 2002 11 : 04 am to : superty , robert cc : olsen , michael subject : re : netco items bob . i could have sworn that i sent you this information earlier . but i can ' t find it in my e - mail anywhere , so here it is : highest priority el paso gas transmission texas pipeline ( formerly pge texas and valero ) hub contract , park jaquet , tammy ; olinger , kimberly s . ; calcagno , suzanne ; farmer , daren j . ; lamadrid , victor ; sullivan , patti ; gay , randall l . cc : jackson , brandee ; hall , bob m subject : netco items wanted to share the latest communication on netco . this is all good news and exciting to see that things will be moving on a fast track from this point forward . i will be pulling you together and asking for some information to meet the plans and deadlines listed below . for a start please review your pipe coverage that is planned on your desk with the netco team you will have to work with and forward me that breakdown . i know you took a preliminary look at this but i want you all to rethink and give me a " final or startup " list . the list you gave me on the contracts required for netco on the pipelines has been consolidated and is being reviewed . i believe we need to take a look at some of the intrastates and key ldc ' s and get that info on the list . seating plan should be simple once we get a better handle on the layout for 5 & 6 . i ' ll try and get some details today . don ' t know if we will be allocated spots on 6 . it systems layout and structure is already being planned / discussed . most likely we will get involved in some testing once they start laying out the new architecture . in addition any other items for a re - start that you can think of please forward to me . of course we still have the major hurdle of securing a buyer and once / if we do what do they actually submit a bid to purchase . let ' s be optimistic and hope they are interested in the netco structure that has been laid out . regardless we still need to do all of the tasks listed below to get ready . thanks - bob the new year has arrived and we really to finalize a lot of the work with regards to moving into netco . obviously we still do not have a deal but the deadline is approaching and preparations need to be finalized . the main areas to focus on over the next week are : - ( i ) re - start / integration plans ( due on jan 7 ) to be forwarded to louise these plans need to be detailed and show clear detailed timelines and detailed responsibilities for getting us up and running as soon as possible . the current restart date is january 21 , 2001 but may be pushed forward to january 14 , 2002 . ( ii ) budget ( due jan 3 , 2002 ) to be forwarded to faith killen first year budget to include all start up costs ( some of which can be amortized ) ( iii ) seating plans tammy shepperd to co - ordinate we ...

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"Internal email thread about Netco project preparations including restart plans, budgets, and seating arrangements from early 2002.","reason":"Routine internal project coordination thread with no direct action required from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fraudulent charges on customer account - identity theft reported
Body: Need to get this to the fraud prevention team right away. Customer Angela Reeves called in tears reporting over $8,000 in unauthorized purchases on her account over the past week. She's already filed a police report (case #2024-CR-44521). She says she never shared her credentials and suspects a data breach on our end. I've temporarily frozen the account but I don't have permissions to initiate a full fraud investigation or issue the refund amount she's requesting. She's asking for a dedicated fraud specialist callback within 2 hours. Please escalate immediately. - Karen Mitchell, Support Team

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Support agent Karen Mitchell reports a customer with $8,000 in unauthorized charges and suspected identity theft requiring urgent fraud team escalation.","reason":"Active fraud case with time-sensitive callback request requires immediate routing to fraud prevention specialists."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Partnership Discussion - Can we meet this week?
Body: Hi Natalie, Following up on our conversation at the conference last week. Our CEO is very interested in exploring the partnership opportunity and would like to meet with your leadership team this week if possible. He's flying out to Singapore on Saturday, so the window is narrow. Would Wednesday or Thursday work? We're flexible on time. This could be a transformative deal for both organizations. Warm regards, David Okonkwo VP Business Development, Apex Global

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"David Okonkwo from Apex Global requests a Wednesday or Thursday meeting this week for a CEO-level partnership discussion before Saturday travel.","reason":"Time-sensitive meeting request from a named contact requiring a direct scheduling response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Client escalation meeting - please respond within the hour
Body: Hi, Our largest enterprise client (Fortuna Group) has raised a formal complaint about service degradation over the past two weeks. Their CTO has requested a face-to-face meeting with our senior technical leadership by Friday at the latest. I need you in this meeting - you're the only one who fully understands the infrastructure changes we made last month. Can you do Thursday at 11 AM at their downtown office? Please reply ASAP so I can confirm with their team. Thanks, Rachel

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"Rachel requests urgent confirmation for a Thursday client escalation meeting with Fortuna Group's CTO regarding service degradation.","reason":"Time-sensitive reply needed within the hour to confirm a critical client meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Capital Expenditure Request - Server Infrastructure $890K
Body: Hi, I'm submitting a capital expenditure request for $890,000 to upgrade our data center infrastructure. This wasn't in the original FY24 budget, but the current hardware failures are causing $40K/month in unplanned maintenance costs and we've had two near-miss outages. The ROI analysis shows payback in 18 months. Given the amount exceeds the $500K threshold, I need CFO-level approval. Can you review and respond by Wednesday? Dan Kowalski IT Infrastructure Director

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"IT Infrastructure Director requests $890K unbudgeted capex approval for data center upgrade, citing ongoing failures and CFO-level sign-off requirement.","reason":"Large unbudgeted expenditure exceeding approval threshold requires CFO or finance leadership routing."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: CEO Request: Need you to handle something confidential right now
Body: Hey, Are you at your desk? I need you to handle something urgently and confidentially. I'm in a board meeting and can't talk right now. I need you to purchase 5 Google Play gift cards at $200 each for client appreciation gifts. Buy them and send me the redemption codes via email ASAP. I'll reimburse through expense report. Thanks, Michael Thompson CEO

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Purported CEO urgently requests gift card purchases and redemption codes via email.","reason":"Classic gift card scam impersonating an executive; should not enter workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Need 30 min with you re: security incident response
Body: Hey, We detected anomalous activity on the production servers last night. Nothing confirmed breached yet, but I need to brief you and get sign-off on our incident response plan before we proceed. Can you do a quick call this afternoon? Let me know what works. Tom CISO

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"CISO Tom reports anomalous production server activity and needs urgent sign-off on incident response plan this afternoon.","reason":"Active security incident requiring immediate executive decision warrants escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Due Diligence Room - Need Pre-Brief Before Buyer's Team Arrives Wednesday
Body: Hi, The buyer's due diligence team (8 people from McKinsey) arrives Wednesday morning. We need a pre-brief meeting Tuesday afternoon to ensure all department leads understand what's in scope, what's off-limits, and how to handle sensitive questions. This is the most critical phase of the transaction - any misstep could crater the deal. Please block 3-5 PM Tuesday. Location TBD. Robert Kang M&A Counsel

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"M&A counsel requests a Tuesday pre-brief meeting before a buyer's due diligence team arrives Wednesday morning.","reason":"Time-sensitive M&A transaction milestone requiring immediate coordination with department leads and legal counsel."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Budget Overrun Alert - Marketing Department
Body: Hi Janet, Just flagging that the marketing department has exceeded their Q4 budget by 22% as of last Friday. The overspend is primarily in digital advertising and event sponsorships. We need to decide whether to reallocate from another department or request an emergency budget increase from the CFO. What's your recommendation? I need to submit the variance report by end of day tomorrow. Regards, Tom Whitfield FP&A

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"FP&A analyst Tom Whitfield alerts Janet that marketing exceeded Q4 budget by 22% and needs her recommendation before tomorrow's variance report deadline.","reason":"Time-sensitive financial decision requiring Janet's direct input before a hard deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Vacation rental in Sedona
Body: Found the Airbnb listing we were discussing at dinner. It sleeps 8, has a hot tub, and the views are incredible. Price comes out to about $120/person for the long weekend. Can you send this to Mike and Tanya? I lost their new email addresses after they switched providers. Here's the link: airbnb.com/rooms/4829173

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Friend shares an Airbnb listing for a Sedona group trip and asks for Mike and Tanya's email addresses.","reason":"Sender requests a direct action—forwarding contact info—requiring a response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Q3 Revenue Shortfall - Significant Variance from Forecast
Body: Team, I'm raising a flag on our Q3 numbers. We're tracking 18% below the revenue forecast we presented to the board last month. The primary drivers are the delayed Meridian contract ($3.2M) and lower-than-expected renewals in EMEA. We need to convene an emergency finance committee meeting by Thursday to discuss remediation strategies before the earnings call. Please clear your calendars. David Park VP, Financial Planning & Analysis

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"VP of FP&A reports Q3 revenue is 18% below forecast and requests an emergency finance committee meeting by Thursday before earnings call.","reason":"Significant financial variance requiring urgent escalation to finance leadership and committee members."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: ASAP - Need emergency sync on production outage response
Body: The production database cluster went down 20 minutes ago and we're losing approximately $15K per minute in transactions. I need engineering leads, DevOps, and the incident commander on a bridge call in the next 10 minutes. Zoom link: https://zoom.us/j/8837261940 Drop everything and join now. Customer-facing services are completely down. — Alex Park, VP Engineering

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"VP Engineering reports production database outage causing $15K/minute loss and requests immediate bridge call with engineering and DevOps.","reason":"Active critical production outage requires immediate escalation to engineering leads and incident response team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: male enhancement
Body: longz capsules feature an exclusive blend of natural supplements that have been proven to increase and improve circulation to the groin . during arousal , you will experience harder and stronger erections 90 % of males were interested in improving their sexual stamina , performance , and the size of their manhood . are you one of the 90 % ? i cannot afford the ridiculous prescription costs since i have no health insurance and am unemployed . your discount rates on the internet really helped me , and your staff was very knowledgeable and helpful . i saw immediate results , and now i have regained the confidence i had when i was younger , in the bedroom . - kenneth , salt lake city check out the only male enhancement formula with a free dvd http : / / pn . ayj . simpleitemsblast . com / k / no , then link above and if , in time , they should starve me , i ' ll be too thin and tough to make good eating ; so i ' ll get the best of them , anyhow . then he again lay down and began to examine his electrical traveling machine he did not dare take it apart , fearing he might not be able to get it together again , for he knew nothing at all about its construction

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.98,"summary":"Unsolicited spam email promoting a male enhancement product with a promotional link.","reason":"Classic spam with promotional content and irrelevant filler text; no action needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: hi vince !
Body: please let me know if university affairs cana ssist in setting up interviews to address the ees issues raised by maheshram . i ' m at beaver creek in colorado now , and will be in california making presentations of various cases for completeing my phd course work jan 3 - 4 . back in houston on the 5 th . if anything needs to get arranged on this before then , please feel free to call mike rosen at 3 - 9624 . he will be happy to help . thanks vince ! may your new year be filled with peace - of - mind , good health and many joys ! see you there ! best regards ! - - christie . - - - - - - - - - - - - - - - - - - - - - - forwarded by christie patrick / hou / ect on 12 / 29 / 2000 12 : 23 am - - - - - - - - - - - - - - - - - - - - - - - - - - - " vittal , maheshram " on 12 / 26 / 2000 10 : 59 : 38 am to : " ' vince . j . kaminski @ enron . com ' " cc : " ' christie . patrick @ enron . com ' " subject : re : houston trip dear vince / christie , thanks for coming to philadelphia to present an overview of the projects . we enjoyed meeting you and your colleagues and look forward to working with enron . i would also like to pass on my team ' s appreciation for the dinner as well . we wanted to give you an update on our project and get some feedback and additional information prior to our upcoming visit to houston on january 19 th . our project is going to be geared to the 3 rd option you mentioned . we plan on addressing some part of the retail energy services business . we are considering two options regarding this topic and would like to pursue either ( i ) how customers are acquired and recommending new processes and ways to serve retail customers , or ( ii ) studying the supply chain and coming up with recommendations for areas for further investments . however , we would like to get some more information on the retail energy services before truly scoping the project . we are also very open to suggestions , especially if you had a much broader or different scope in mind ; so please let us know . we have not yet reviewed the introductory information received last week , but here are the questions we have specific to the retail energy services unit : can we look at its overall business plan or a more detailed summary than is in the annual report ? what is the pricing philosophy / overall structure ? who are the customers and how are they acquired ? what would the customers be doing if they did not work with enron ? what are the international expansion plans and capabilities ? is there any important regulatory summary information we can have ? if this information is not already covered in the review material you sent , will you be able recommend other sources where we may find such information ? after we have reviewed the material sent to us recently , we may want to schedule a phone call with you and / or one of your colleagues directly involved in the retail energy services business . i would like to call you in the new year to discuss this further ...

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"Christie Patrick forwards a message from Maheshram Vittal requesting interview setup and project information for a PhD-related Enron retail energy services study.","reason":"Actionable coordination request involving interviews and project scoping before a January visit."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Camping trip logistics
Body: Hey everyone, the camping trip is in two weeks and I want to make sure we have all the gear covered. I have the tent and the cooler. Who's bringing the portable grill? Also, do we need to reserve a specific campsite or is it first-come-first-served? Someone should probably call the ranger station. Can anyone take that on?

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Group email coordinating camping trip gear and campsite reservation logistics for an event in two weeks.","reason":"Recipient is asked to respond about gear or campsite tasks."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : tw capacity options order
Body: ugh . not only does this result stink in this docket , but my paranoid side ( about 95 % of me ) thinks this is an entirely political decision and bodes ill for our overall california situation . df - - - - - original message - - - - - from : pavlou , maria sent : monday , april 30 , 2001 5 : 01 pm to : harris , steven ; hyatt , kevin ; lindberg , lorraine ; fawcett , jeffery ; donoho , lindy ; lohman , tk ; lokay , michelle ; miller , mary kay ; hass , glen ; scott , susan ; darveaux , mary ; corman , shelley ; kirk , steve cc : fossum , drew ; ' fkelly @ gbmdc . com ' subject : tw capacity options order the commission issued an order today rejecting transwestern ' s filing to purchase and sell options for firm transportation capacity . the commission found that transwestern has not met its burden of proof that its proposal will overcome the adverse consequences identified by the parties to this proceeding . specifically , the concerns raised by the protestors included : the reservation of future capacity without a concomitant payment of reservation charges , which precludes other shippers that place a higher value on the capacity from acquiring the capacity ; the use of the program for speculative purposes ; and the absence of a recourse options rate to provide protection to shippers as required under the commission ' s negotiated rate authority . i ' m faxing the order . i presume we want to seek rehearing ? maria

Output: {"triage":"review","priority":"high","should_process":true,"confidence":0.85,"summary":"A regulatory commission rejected Transwestern's capacity options filing, and the team is considering seeking rehearing.","reason":"Legal/regulatory decision requires management review and a rehearing decision."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Piano teacher accepting new students
Body: Hi! Mrs. Kowalski just told me she has two openings for fall lessons. She's the one who taught my daughter — truly wonderful with kids, very patient, and she does both classical and contemporary. $45 for 30 minutes, comes to your home. Didn't you mention your niece wanted to start lessons? Could you let your sister know? Mrs. K's email is mkowalski.piano@gmail.com.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"A contact shares a piano teacher's availability and contact info for fall lessons at $45 per 30 minutes.","reason":"Informational referral message requiring no direct action from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: ASAP: Meeting to discuss production outage post-mortem
Body: Team, Last night's 4-hour production outage affected 30,000+ users. We need to conduct an immediate post-mortem before the weekend. I'm proposing tomorrow at 11 AM in Conference Room B. Engineering leads, SRE, and product managers should all attend. Reply to confirm or suggest an alternative time - but this needs to happen within 48 hours. Mark Reynolds VP Engineering

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"VP Engineering requests urgent post-mortem meeting tomorrow for a 4-hour production outage affecting 30,000+ users.","reason":"Urgent meeting request from VP requires direct confirmation or time alternative within 48 hours."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : the consultant ' s model for gary hickerson ' s group
Body: the model is supposed to be a real option model to capture the value of power plants of gencos . it is to give trader a better insight as to whether the market is overvaluing / undervaluing certain genco stocks , and trader can act accordingly . i ' m still trying to find out how trader is supposed to use it . modeling details : the model takes in all gencos ' locational power forward prices and fuel forward prices , and uses garch model to simulate one year daily prices , and then uses a hourly profile to convert them into hourly prices . garch model parameters are estimated by the consultant using and separate model and are updated twice a year , and it does not matter whether the simulation starts in january or september . using these prices , it will determine whether a unit at a particular location will be dispatched or not depending on a ) spread of power and fuel prices , and b ) whether the start - up cost can be recovered during 8 operation hours . the unit can be dispatched at minimum and peak levels . fixed o & m , sox and nox ( i don ' t know what the last two stand for ) are taken into consideration . with the simulated dispatch schedule , the model calculates the value that can be generated by this unit , then sums it up across all units . the final value is the average of 100 simulations . and it takes about 16 hours to run for about 200 units . after our conversation , the consultant promised to look into a ) how to make the model more flexible , say , to allow a different time horizon , b ) reduce spreadsheet overhead by doing calculation one unit a time and not saving all the intermediate information ( as of now it saves everything on the spreadsheet ) . assuming the garch process is modelled correctly , i believe the methodology is ok , though it does not capture most of the optionality . my concerns are : whether the price processes are modelled correctly . i have to get more details before making any conclusion . 100 simulations are way too few . unless we convert the algorithm to c , i don ' t see how spreadsheet can handle more simulations . i guess that ' s why they contact us . but again , if enron ' s buying the model from the consulting company , why should enron do their job for them ? how trader ' s going to use the model output . for this i phoned jeff ( the associate who initiated all these ) and am still waiting for his returning call . a related questions why the model horizon is one year . we can either oversee the conversation , but not doing actual coding for them . or redo the model for them . ( the problem still remains that how trader ' s going to use the output ) . but in view of the great wall of china separating the business units , should we do it ? as of now i have a simulation model taking start - up cost , fixed o & m , rump - up delay into consideration . it simulates monthly prices ( using gbm ) and takes 2 minutes 40 seconds to run 10 , 000 simulations for one unit for ten years ( 120 time ...

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"Internal technical discussion about a consultant's real option model for valuing genco power plants, with open questions and concerns raised.","reason":"Message requires the recipient to review open questions and decide next steps before responding."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Need to meet TODAY re: client escalation - Smith & Associates
Body: Hey, I just got off a very heated call with the VP at Smith & Associates. They're threatening to pull the contract unless we address their concerns by end of week. Can we get together in the next 2 hours to align on a response strategy? I've already looped in Legal. Let me know what time works - conference room B is open at 2 and 3. - Marcus

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"Colleague Marcus requests urgent same-day meeting to address client escalation threatening contract cancellation at Smith & Associates.","reason":"Time-sensitive client contract threat requires immediate coordination and direct response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent: Board Meeting Rescheduled to Tomorrow 9AM - Need Your Confirmation
Body: Hi, Due to an unexpected development with the Q3 financials, the board has decided to move up Thursday's meeting to tomorrow morning at 9 AM. Your presentation on the market expansion strategy is still on the agenda and the CEO specifically asked if you'd be available. Please confirm your attendance ASAP so we can finalize the room setup and AV requirements. Regards, Susan Mitchell Executive Assistant to the CEO

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.87,"summary":"Board meeting rescheduled to tomorrow 9AM; confirmation of attendance needed for a market expansion strategy presentation.","reason":"Urgent time-sensitive request requiring direct confirmation from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Quarterly Revenue Recognition Issue - Auditor Flagged
Body: Hi Tom, PWC flagged a revenue recognition issue with the Horizon contract. They believe $1.8M recognized in Q2 should be deferred to Q3 under ASC 606 guidelines since the performance obligations weren't fully met until July. This would materially impact our Q2 earnings already reported. I need your interpretation and a call with the audit committee. When can you discuss? Regards, Patricia Lawson Controller

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Controller reports auditor flagged a $1.8M revenue recognition issue under ASC 606 that may materially restate Q2 earnings.","reason":"Material financial restatement risk requires immediate escalation to finance, legal, and audit committee."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Amazon: Your account is under review for suspicious orders
Body: Hello, We have temporarily suspended your Amazon account due to multiple high-value orders placed from new devices. Orders totaling $7,234.56 are currently pending. If you did not place these orders, verify your identity immediately to cancel them: http://amazon-account-review.co/verify Provide your login credentials, billing address, and the last 4 digits of your payment card. Failure to respond within 6 hours will result in the orders being shipped. Amazon Fraud Detection Team

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Purported Amazon fraud alert urging immediate credential submission via a suspicious third-party link.","reason":"Classic phishing scam impersonating Amazon to harvest credentials; should not enter workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Church potluck this Sunday - spreading the word
Body: Pastor Williams asked me to help get the word out about this Sunday's potluck after the 11 AM service. Theme is "comfort food" this time. Could you pass this along to the Nguyens and the Bakers? I know they sometimes miss the bulletin announcements. Everyone should bring a dish that serves 8-10 people. Paper plates and drinks will be provided. It's also a welcome event for the new associate pastor.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"Informal notice about a church potluck this Sunday with a comfort food theme and a request to forward to specific families.","reason":"This is a low-action social announcement; forwarding requests are informal and not operationally required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Old photos from college - do you want them?
Body: I was going through some boxes in storage and found a whole envelope of printed photos from our junior year abroad in Barcelona. There are some really great ones of the group at La Boqueria and that night at the flamenco bar. Do you want me to scan them and send them over, or would you rather have the prints? I can mail them if you'd prefer the originals.

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.92,"summary":"A friend found old college photos from Barcelona and is asking whether to send scans or original prints.","reason":"Personal message requires a direct reply to confirm preferred delivery method."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : resume ,
Body: vince , if you are interested in this candidate i would suggest that you talk to him directly . he probably is not a " fit " for the global technology track . thanks , ashley vince j kaminski @ ect 10 / 24 / 2000 04 : 31 pm to : ashley baxter / corp / enron @ enron cc : vince j kaminski / hou / ect @ ect subject : resume , ashley , another student who responded after my presentation . what do you think ? should we talk to him ( research ) directly ? vince - - - - - - - - - - - - - - - - - - - - - - forwarded by vince j kaminski / hou / ect on 10 / 24 / 2000 04 : 37 pm - - - - - - - - - - - - - - - - - - - - - - - - - - - jinbaek kim on 10 / 23 / 2000 07 : 25 : 36 pm to : vkamins @ enron . com cc : subject : resume , dear mr . kaminski , hi , i am a ph . d student at ieor department at u . c . berkeley . thanks for your presentation today . it gave me knowledge and interest in electricity markets , and your company . as you mentioned in the presentation , i send a resume to give me opportunity to learn more about your company . i hope i can join the super saturday event . jinbaek - resume . doc

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"Ashley replies to Vince suggesting a candidate is not a fit for the global technology track and recommends direct contact.","reason":"Internal recruiting discussion requires Vince to decide next steps for the candidate."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Conference Registration Closing Soon - SXSW Travel Arrangements
Body: Team, SXSW early bird registration closes this Friday and we still haven't confirmed who's attending from our group. Hotels in Austin are already 80% booked for that week and prices are climbing fast. If you're planning to go, please confirm with me by Wednesday so I can lock in rooms at the Fairmont (they're holding 3 rooms for us until Thursday). After that, we'll be looking at hotels 30+ minutes from the venue. Let me know, Brian Cho

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Brian Cho requests SXSW attendance confirmation by Wednesday to secure hotel rooms before Thursday deadline.","reason":"Time-sensitive deadline requires a direct response to confirm or decline attendance."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Carpooling to Jake's wedding?
Body: Hey! Since we're both going to Jake and Priya's wedding on the 14th, do you want to carpool? It's about a 2-hour drive to the venue and I figured it'd be more fun (and eco-friendly) to go together. I'm happy to drive. We could leave around 1pm to get there with plenty of time. Thoughts?

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"A friend proposes carpooling to Jake and Priya's wedding on the 14th, offering to drive and suggesting a 1pm departure.","reason":"A direct personal question requiring a response about carpooling plans."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Tomorrow's M&A Discussion - Revised Timeline
Body: Team, The target company has moved up their decision deadline to Friday. We need to reconvene tomorrow at 8 AM sharp to finalize our offer. The previous meeting notes are attached. Please come prepared with updated valuations and your integration risk assessments. This deal won't wait. If we miss this window, we lose exclusivity. Best, Robert Chen Head of Corporate Development

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"Robert Chen requests urgent M&A team meeting tomorrow at 8 AM to finalize offer before Friday deadline.","reason":"Time-sensitive deal with exclusivity at risk requires immediate team coordination and escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: LinkedIn: Your profile will be deactivated due to inactivity
Body: Hi, We noticed your LinkedIn profile has been inactive and is scheduled for permanent deactivation. You will lose all connections, endorsements, and messages unless you log in and confirm your account within the next 6 hours. Confirm your account: http://linkedin-account-reactivation.co/confirm Don't lose your professional network. LinkedIn Member Services

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake LinkedIn deactivation warning with suspicious link urging urgent account confirmation.","reason":"Classic phishing scam impersonating LinkedIn with a non-LinkedIn domain link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Shared Document: Q4 Financial Report - Review Urgently
Body: Hi, I've shared an important document with you that needs your immediate review before the board meeting tomorrow morning. Please open and review it as soon as possible. Open Document: http://docs-google-share.ru/view/q4report Let me know once you've had a chance to look at the numbers. We need your sign-off by tonight. Thanks, Jennifer Walsh CFO

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.93,"summary":"Purported CFO shares urgent Q4 financial document via suspicious non-Google domain link.","reason":"Suspicious domain mimicking Google Docs indicates likely phishing or scam."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Shareholder Distribution Timing - Tax Implications
Body: Hi Kevin, The partners are asking about the Q4 distribution timing. If we process it before January 31st, it falls into the 2024 tax year for the recipients. Several partners have specifically requested deferral to 2025 for personal tax planning reasons. Can you confirm the entity-level tax implications of delaying the distribution? I need to communicate the decision to all 12 partners by this Friday. Some are getting anxious. Best, Laura Phelps Partner Services

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.88,"summary":"Laura Phelps asks Kevin to confirm entity-level tax implications of delaying Q4 partner distribution, with a Friday deadline to notify 12 partners.","reason":"Time-sensitive financial decision requiring direct response before Friday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: revision # 1 - hpl nom for february 23 , 2001
Body: ( see attached file : hplno 223 . xls ) - hplno 223 . xls

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"Email contains a nomination file attachment reference for HPL dated February 23, 2001.","reason":"Routine operational nomination notice with no action required from recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: the cure for your marriage blues !
Body: hello ! ge ric vi ra ( $ 1 . r do - http : / / www . premiumhealthnow . info / gv / ne ag 80 pe se ) - vi ra so bs ( $ 1 . r do - http : / / www . premiumhealthnow . info / vt / ag ft ta 99 pe se ) - c a s ( $ 2 . r do - http : / / www . premiumhealthnow . info / sv / i li 99 pe se ) - ci is so bs ( $ 2 . r do - http : / / www . premiumhealthnow . info / ct / al ft ta 25 pe se ) - so shall thy barns be filled with plenty , and thy presses shall burst out with new wine . a friend loveth at all times , and a brother is born for adversity . a false balance is abomination to the lord but a just weight is his delight . wisdom is the principal thing therefore get wisdom and with all thy getting get understanding . let thy fountain be blessed and rejoice with the wife of thy youth .

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Spam email advertising pharmaceutical products via obfuscated links with unrelated religious text filler.","reason":"Obvious spam with obfuscated drug links and no legitimate content requiring action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Interesting article about that thing we discussed
Body: Remember our conversation last week about whether it's worth switching to an electric vehicle? I came across this Consumer Reports comparison that breaks down the real cost of ownership over 5 years. Pretty eye-opening stuff. Could you send this to Dave too? I think he was on the fence about trading in his truck.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Sender shares an EV cost comparison article and asks the recipient to forward it to Dave.","reason":"Message requests a direct action—forwarding content—requiring a response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Gym membership question
Body: Hey, you go to that CrossFit place on Main Street right? I've been thinking about joining but I'm a little intimidated. Is it beginner-friendly? What's the monthly cost like? I'd feel way more comfortable if I could tag along with you for a trial class or something.

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.85,"summary":"A contact asks about the CrossFit gym on Main Street, seeking beginner advice and a trial class invitation.","reason":"Personal question directed to the mailbox owner requiring a direct response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Requesting Urgent 1:1: Whistleblower Complaint Received
Body: Dear HR Director, I've received a formal whistleblower complaint through our ethics hotline that involves a senior leader and potential financial irregularities. Given the nature of the allegations and our legal obligations, I need to meet with you privately within the next 24 hours to discuss next steps, including whether to engage outside investigators. Please propose a time that works. This is extremely sensitive. Confidentially, Michael Osei Chief Ethics Officer

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Chief Ethics Officer requests urgent private meeting with HR Director regarding a whistleblower complaint involving a senior leader and financial irregularities.","reason":"Serious legal and compliance matter requiring immediate HR and potentially legal involvement."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer Bankruptcy Filing - $4.7M Receivable at Risk
Body: Finance Team, Genesis Manufacturing, one of our top 10 customers, filed Chapter 11 this morning. We have $4.7M in outstanding receivables, of which $3.1M is beyond 60 days. As an unsecured creditor, recovery prospects are uncertain. We need to immediately halt all shipments, file a proof of claim, and assess the impact on our bad debt reserves and Q4 earnings guidance. I've already notified our credit insurance provider. Laura Jennings Credit Risk Manager

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"A top-10 customer filed Chapter 11 with $4.7M in outstanding receivables at risk, requiring immediate financial and legal action.","reason":"Major financial exposure requires urgent routing to finance, legal, and senior leadership."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your driver hit our building - $15K damage, no one is responding
Body: For the third time this week, I'm writing about the incident on March 3rd when your delivery driver backed a truck into our storefront, shattering the glass facade and damaging the structural frame. Damage estimate: $15,200. We have surveillance footage, police report #24-08871, and witness statements. Your claims department has not returned three voicemails. Please forward this to a claims supervisor and your risk management department. My insurance company is also requesting contact information for your liability carrier. Gregory Fontaine Owner, Fontaine's Bakery 847-555-0199

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Third attempt by bakery owner reporting $15,200 property damage from a delivery truck incident on March 3rd, with documentation and no response from claims.","reason":"Urgent liability claim requiring immediate routing to claims, risk management, and legal teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: DocuSign: Contract requires your IMMEDIATE signature - Deal expires today
Body: Hello, John Mitchell from Apex Industries has sent you a document that requires your urgent signature. This contract expires at 5:00 PM today and cannot be extended. Review and sign document: http://docusign-contract.esign-portal.net/sign/8847291 Please log in with your corporate email credentials to access the document. If you don't have a DocuSign account, one will be created using your email password. DocuSign Electronic Signature Service Document ID: 8847291-AX

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake DocuSign phishing email urging urgent signature via suspicious link and requesting corporate credentials.","reason":"Credential-harvesting phishing disguised as DocuSign; not legitimate mail requiring workflow action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Schedule conflict - Need to reschedule CEO review to this week
Body: Hi Andrea, The CEO review originally planned for next Thursday needs to move up. Jonathan is now traveling to Singapore next week for the Asia expansion meetings and absolutely needs to see the Q3 performance data before he goes. Can we do Wednesday at 4 PM or Thursday at 9 AM this week instead? I know it's tight but we need the full senior leadership team present. Please advise on conflicts ASAP. Thanks, Patricia Nguyen Chief of Staff

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Chief of Staff Patricia Nguyen requests urgent rescheduling of CEO review to Wednesday 4 PM or Thursday 9 AM this week.","reason":"Time-sensitive scheduling request requiring direct confirmation from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Data breach concern - customer requesting immediate response
Body: Team, I just got off the phone with Janet Morrison from Apex Financial Group. She's reporting that she can see another customer's data appearing in her account dashboard. This is a potential data breach situation and she's demanding a written response within the hour or she's contacting her legal team. I've documented everything she described. Please forward this to our security and compliance teams right away. Thanks, Derek Patel Tier 2 Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Tier 2 support agent reports a customer seeing another customer's data, demanding written response within an hour or legal action.","reason":"Potential data breach requires immediate security and compliance team escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wheelchair ramp product arrived damaged - mobility-impaired customer
Body: The portable wheelchair ramp I ordered (item #ACC-7712) arrived with a significant bend in the middle section, making it unsafe and unusable. I rely on this ramp for daily access to my vehicle and cannot wait weeks for a replacement. I need an expedited replacement shipped overnight at no additional cost. My current temporary solution is not safe and I risk injury every time I use it. Please help, William Dawson

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Customer William Dawson received a damaged wheelchair ramp (item #ACC-7712) and urgently needs an expedited overnight replacement due to safety and accessibility concerns.","reason":"Safety risk and mobility dependency require urgent routing to support or fulfillment team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Partner meeting moved up - need prep session with you ASAP
Body: Hey, Just got word that the Microsoft partnership review has been moved from next month to this Monday. Apparently their team has budget they need to allocate before fiscal year end. This could mean a significant expansion of our co-selling agreement. I need a prep session with you either tomorrow or Saturday morning. I know it's short notice but the potential upside here is massive. When can you meet? Cheers, Nick

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Nick requests an urgent prep session for a Microsoft partnership review moved to this Monday due to fiscal year-end budget timing.","reason":"Time-sensitive meeting request requiring direct scheduling response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Updated family reunion RSVP spreadsheet
Body: Hi! I've updated the RSVP spreadsheet for the August reunion at Lake Chelan. We're up to 47 confirmed! I still haven't heard from your side of the family though - specifically the Portland crew. Can you forward this to Uncle Jim, Aunt Barb, and cousins Kevin and Steph? The cabin reservation deadline is June 30th and I need a final headcount. Spreadsheet attached.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.85,"summary":"Family member requests RSVP forwarding and headcount confirmation for August reunion with a June 30th deadline.","reason":"Action required: forward to specific family members and confirm headcount before deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Reunion committee needs your input
Body: Hey old friend! The 20-year reunion planning committee had our first call last night. We're debating between the Marriott downtown or renting out that brewery on Harbor Drive. Budget is about $75/person. We need a headcount by end of month. Could you forward this to anyone from our graduating class you're still in touch with? We're trying to track down as many people as possible. RSVP link: classof2004reunion.com

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"A reunion planning committee is asking for input on venue, RSVP, and help spreading the word to classmates.","reason":"Message requests a direct response and action from the recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer alleging product caused property damage - requesting manager
Body: I need to escalate this to the product liability team and a support manager. Customer James Whitfield says our Model X200 space heater malfunctioned and caused fire damage to his home office. He's sent photos showing scorch marks on his desk and wall. He claims the unit was only 3 months old and used according to instructions. He wants to speak with a manager and has mentioned filing an insurance claim against us. I've documented everything in ticket #SPT-88921 but this is beyond my scope. Please have someone reach out to him today at jwhitfield@email.com or 555-6612. Thanks, Daniel

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.98,"summary":"Customer reports Model X200 space heater caused fire damage to home office and is seeking manager contact and insurance claim.","reason":"Potential product liability claim requires immediate routing to management and legal or liability team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: School district unable to access platform - 2,000 students affected
Body: Please escalate to the Education team and infrastructure. Maple Ridge School District (K-12, 2,000+ students) has been completely unable to access our learning platform since 6 AM today. Teachers have full lesson plans built around our tools and classes started an hour ago. The superintendent's office called directly. They're considering this a critical failure and need immediate resolution or they'll activate their contingency contract with a competitor. District IT contact: William Saunders, w.saunders@mapleridgesd.edu, 555-408-6632 Account: EDU-00771 I've checked and it doesn't appear to be a system-wide outage, so something specific to their instance may be wrong. — Jessica Huang, Education Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Maple Ridge School District (2,000+ students) has been unable to access the learning platform since 6 AM; superintendent's office is involved and threatening competitor activation.","reason":"Critical client outage affecting thousands of students requires immediate routing to Education team and infrastructure."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Partner meeting moved up - Oracle wants to finalize terms this week
Body: Hi Lisa, Just got off the phone with Oracle's BD team. They want to close the partnership agreement this week instead of end of month. Apparently their fiscal year timing is driving this. Can we get legal, finance, and the partnership team together tomorrow morning? I need everyone aligned on the revenue share terms and the co-marketing budget before we go back to them. This deal is worth $7M annually so let's not let it slip. Cheers, Nathan Brooks

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Nathan Brooks requests urgent meeting tomorrow to align legal, finance, and partnerships on a $7M Oracle deal closing this week.","reason":"High-value deal requires immediate coordination across legal, finance, and partnership teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Quick favor - can you water my plants?
Body: Hey neighbor! I just found out I need to travel for work next week (Tuesday through Friday). Would you mind watering my plants? It's just the two on the balcony and the fern in the living room. I can leave you my spare key. Happy to return the favor anytime or grab you a bottle of wine as a thank you. Let me know if it works!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"A neighbor is asking for help watering plants while they travel for work next week.","reason":"A direct personal request requiring a yes or no response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Rental car situation in Denver
Body: Hey Mark, So I just got off the phone with Hertz and they're saying there's a vehicle shortage in Denver for the week of Dec 10-14. They can't guarantee our fleet reservation for the regional team unless we prepay by Friday. That's 8 vehicles total at roughly $95/day each. Should I go ahead and lock these in or should we look at alternative transportation options? Budget approval might be needed. Cheers, Tom

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.87,"summary":"Tom needs approval to prepay for 8 rental vehicles in Denver for Dec 10-14 due to a shortage deadline Friday.","reason":"Budget approval and time-sensitive decision require routing to the appropriate manager or finance."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Keynote rehearsal - CEO needs full run-through before product launch
Body: Hi team, The product launch event is in 6 days and the CEO hasn't done a full rehearsal yet. We need to schedule a complete dry run with all demo teams, AV support, and the comms team present no later than Saturday. I know it's the weekend but this is a $50M product launch with 2,000 attendees and press coverage. We cannot wing this. Please confirm your availability for Saturday 10 AM - 2 PM at the venue. Thanks, Olivia Grant Chief of Staff

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Chief of Staff requests urgent Saturday rehearsal confirmation for CEO keynote ahead of a major product launch in 6 days.","reason":"Time-sensitive coordination involving multiple teams requires routing to relevant stakeholders for scheduling confirmation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Enterprise contract renewal at risk - need executive intervention
Body: Hi there, I'm the procurement lead at Nexus Global (Account #ENT-55123, $2.4M annual contract). Our renewal is due in 10 days and we have unresolved issues that are making us seriously consider switching providers. Specifically: 1. Three critical support tickets unresolved for 6+ weeks 2. Promised feature delivery missed by two quarters 3. Repeated billing discrepancies I need this forwarded to your account executive or VP of Customer Success immediately. If we don't hear back within 24 hours, we'll begin vendor evaluation with your competitors. Thanks, David Park Sr. Procurement Manager, Nexus Global

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Enterprise client with $2.4M contract renewal in 10 days reports unresolved support, missed features, and billing issues, demanding executive response within 24 hours.","reason":"High-value contract at immediate risk requires urgent routing to account executive or VP of Customer Success."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Data breach concern - customer reporting unauthorized access to their account
Body: URGENT - A customer (Acct: TechFlow Industries, contact: James Park) just reported seeing unfamiliar login sessions and data exports they did not authorize. They noticed three downloads of their full client database occurring at 2:17 AM from an IP address in a country where they have no operations. This needs to go to the security incident response team right now. I've already advised the customer to change their credentials and enable 2FA, but this could be a larger breach. Please forward to InfoSec immediately. - Rachel Dunn, Tier 2 Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Tier 2 support agent reports a customer detected unauthorized logins and suspicious data exports, requesting immediate InfoSec escalation.","reason":"Potential active security breach requires immediate routing to the incident response team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: we deliver medication worldwide !
Body: cialis helps to have an erection when you need it we will not have peace by afterthought . stay centered by accepting whatever you are doing . this is the ultimate . you have to be deviant if you ' re going to do anything new .

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited pharmaceutical spam promoting medication with unrelated filler text.","reason":"Obvious spam promoting medication; no legitimate action required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Partnership Agreement - Meeting with Legal Before Signing
Body: Hi Diane, I've reviewed the partnership terms from Vertex and I have concerns about the exclusivity clause and the IP ownership language. We absolutely cannot sign this by the Friday deadline without a sit-down with you and outside counsel. Can you make time tomorrow? I'd suggest blocking 90 minutes given the complexity. Please confirm. Graham Whitfield Business Development

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.95,"summary":"Graham Whitfield requests a 90-minute meeting tomorrow with Diane and outside counsel before signing a partnership agreement by Friday.","reason":"Time-sensitive legal concerns require direct confirmation of a meeting before a Friday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer's entire database corrupted after our latest update
Body: CRITICAL ISSUE - Please route to engineering immediately. Customer: DataFlow Analytics (Account #DFA-2847) Contact: CTO Michael Brennan After applying our v4.2.1 update last night, their entire production database appears corrupted. They're reporting garbled data across all tables and their business is effectively halted. They have 50 employees unable to work. Michael is requesting our engineering team join an emergency bridge call within the next 30 minutes. He's also asking about our liability policy and data recovery guarantees. I cannot handle this at my level. Please escalate immediately. Sam Torres Technical Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.98,"summary":"Customer DataFlow Analytics reports full production database corruption after v4.2.1 update, halting business; CTO requests emergency engineering bridge call within 30 minutes.","reason":"Critical production outage with liability implications requires immediate engineering and management escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Meet with new CTO candidate - interview panel tomorrow
Body: Dear Panel Members, Our top CTO candidate, Dr. Katherine Webb, has a competing offer deadline on Friday. We've accelerated the final interview round to tomorrow at 2:00 PM. As members of the executive interview panel, your participation is essential. She is the strongest candidate we've seen in six months of searching. Please make every effort to attend. Calendar invites going out now. Warm regards, Nathan Brooks Executive Recruiter, Spencer Hall Associates

Output: {"triage":"review","priority":"high","should_process":true,"confidence":0.92,"summary":"Executive recruiter requests panel participation in accelerated CTO candidate interview tomorrow at 2 PM due to competing offer deadline.","reason":"Time-sensitive interview requiring the recipient's attendance decision and confirmation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Stock Option Exercise Window Closing - Tax Implications
Body: Hi Jordan, Just a reminder that the ISO exercise window for the 2020 grant closes on December 31st. Based on current stock price of $48.50 vs. your strike of $22.00, the spread is significant and there are AMT implications we need to discuss. If you exercise all 15,000 shares, the AMT adjustment would be approximately $397,500. We should talk through the tax planning strategies — including a potential same-day sale of a portion — before you make a decision. Can you call me this week? Best, Dr. Howard Stein Personal Tax Advisor, Stein & Associates

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.91,"summary":"Tax advisor alerts Jordan of an ISO exercise window closing December 31st with significant AMT implications on 15,000 shares.","reason":"Time-sensitive financial decision requiring direct response before a hard deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: tw posting procedures flow chart
Body: attached for your review is a flow chart or diagram of the recently distributed capacity posting procedure . please review and advise of any changes or additions required . i also attached another copy of the capacity posting procedure for reference . thanks . gh

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.85,"summary":"Sender has attached a flow chart of the capacity posting procedure and requests feedback on changes or additions needed.","reason":"Recipient is asked to review and advise, requiring a decision or response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Camping gear you can borrow
Body: Hey! I dug through my garage and found the tent, two sleeping bags, and the camp stove I mentioned. The tent fits 4 people comfortably. You're welcome to borrow all of it for your trip next weekend. I know you said your friend Chris was looking for gear too - I also have an extra tarp and some headlamps if he needs them. Just have someone swing by before Thursday to pick everything up.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"A friend is offering to lend camping gear including a tent, sleeping bags, stove, tarp, and headlamps before Thursday.","reason":"A time-sensitive personal offer requiring confirmation and pickup coordination before Thursday."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Scheduling: Investor Due Diligence Meeting - Series C
Body: Hi Lauren, Sequoia's partners want to schedule their final due diligence meeting with your team before they make their investment decision on our Series C. They've proposed next Monday or Tuesday in their Sand Hill office. This is the last step before a potential $85M commitment. We need to lock this in today. Please send me your available slots. Thanks, Marco Reyes CFO

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.93,"summary":"CFO Marco Reyes requests Lauren's availability for a final Series C due diligence meeting with Sequoia, proposed next Monday or Tuesday.","reason":"Time-sensitive high-stakes investor meeting requires immediate scheduling confirmation today."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Crisis comms alignment - media inquiry deadline 5pm
Body: Everyone, WSJ has reached out about the data breach rumors. We have until 5pm today to provide a statement or they run without our comment. I need PR, Legal, and Engineering leads on a call at 2pm to align on messaging. Please reply YES or send a delegate. No exceptions. Tara Williams VP Communications

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"VP Communications requests urgent 2pm call with PR, Legal, and Engineering leads to respond to WSJ data breach inquiry by 5pm.","reason":"Time-sensitive media crisis requiring immediate routing to relevant department leads."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Concert tickets available - Fleet Foxes at Red Rocks
Body: My coworker has two extra tickets to Fleet Foxes at Red Rocks on June 14th - face value $85 each. She's not marking them up at all, just wants them to go to real fans. I immediately thought of your husband since he's obsessed with them. Can you forward this to him? She needs to know by Thursday. Seats are in section 3, row 22. Let me know!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"A contact is offering two Fleet Foxes concert tickets at face value and asks the recipient to forward the offer to her husband by Thursday.","reason":"A direct personal request requiring a response or forwarding action before a deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : conference - last details
Body: there is a note for you to be in monterrey on wednesday but i can ' t see any definite travel plans . shall we cancel ? nicki - - - - - original message - - - - - from : kitchen , louise sent : friday , september 14 , 2001 17 : 24 to : daw , nicki subject : fw : conference - last details is this in my diary - i ' m supposed to be in monterrey next week - - - - - - - - - - - - - - - - - - - - - - - - - - sent from my blackberry wireless handheld - - - - - original message - - - - - from : williams , jaime to : kitchen , louise sent : fri sep 14 17 : 11 : 21 2001 subject : conference - last details conference for next week : i guess it doesn ' t make sense for you to travel , after all that happened this week . numbers are great , we have 140 people confirmed already . i ' ll do the welcome speech , and steve ' s part as well . i ' ll try to get some pictures , and send them out to you . best regards .

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.82,"summary":"Nicki asks Louise whether to cancel a Monterrey conference trip on Wednesday due to unclear travel plans.","reason":"A direct question requiring a decision or confirmation from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Deposit of $15,000 not showing in account after 5 business days
Body: I wired $15,000 to my account (ending in 4471) from my external bank on April 29th. It's now May 6th and the funds are not showing. My sending bank confirmed the wire was completed successfully and provided reference #WR-99281045. Five business days have passed and this money appears to have vanished. I have a closing on a property next Monday that requires these funds. Please locate this wire immediately. Omar Hassan Account ending: 4471

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Customer Omar Hassan reports a $15,000 wire transfer missing after 5 business days, with a property closing requiring funds next Monday.","reason":"Missing wire with imminent financial deadline requires urgent escalation to banking operations or wire transfer team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: revised nomination - trevino plant
Body: i just received this e - mail . . . . . bev - - - - - - - - - - - - - - - - - - - - - - forwarded by beverly beaty / hou / ect on 08 / 04 / 2000 11 : 37 am - - - - - - - - - - - - - - - - - - - - - - - - - - - enron capital & trade resources corp . from : " evelyn daniel " 08 / 04 / 2000 09 : 58 am to : , cc : subject : revised nomination - trevino plant beverly : please see attached revised nomination for the above plant . i know carlos is out today . he said stella was handling this , but i don ' t know her e - mail address . i did call her and leave a voice mail . thanks for your help . evelyn daniel devon energy ( 405 ) 552 - 4585 ( 405 ) 552 - 4664 - beverly beaty - carlos rodriguez spreadsheet . xls

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.82,"summary":"Forwarded revised plant nomination from Devon Energy requires routing to Stella since Carlos is out.","reason":"Action needed by Stella; sender couldn't reach her directly and needs this handled today."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : weatherwise
Body: thanks , brian . do contact him , please . his number in houston should be ( 713 ) 853 - 3400 , or 6 - 853 - 3400 on the direct line . michael ronnie : brian ' s number is 503 - 464 - 8516 > > > brian soth 09 / 07 / 00 12 : 06 pm > > > michael - we have a contract with weatherwise to launch the weatherproof bill here in our service territory . the wpb is a hedge for customers and , to some extent , a weather hedge for us . we are not buying a typical enron - like hedge from them , however . if you want me to talk to ronnie i ' d be glad to . > > > michael schilmoeller 09 / 05 / 00 10 : 25 am > > > an associate of mine from research , ronnie chahal , is working for the enron subsidiary newpower and was wondering if pge uses weatherwise , a derivatives provider for weather hedges among other things . ronnie is trying to get some background on them . if any of you know whether pge uses this service , please contact ronnie or me and let me know to whom ronnie could speak about pge ' s experiences with weatherwise . thanks , michael - text . htm

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"Email thread about PGE's use of Weatherwise weather derivatives, sharing contact numbers for follow-up.","reason":"Routine informational thread with contact exchange; no action required from mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Repeated service failures - customer demanding full refund of annual contract
Body: Hi Escalations Team, I need to forward this case to someone with refund authority above $5,000. Customer: BrightPath Education (Account #ENT-7721), annual contract value $34,500. They've experienced 4 major outages in the past 30 days affecting their student enrollment system. Each outage lasted 3+ hours. Their COO, David Kim, is demanding a full refund and contract termination without the early termination fee. He says our SLA guarantees 99.9% uptime and we've clearly breached it. I've checked and he's correct about the outages. This is beyond my authorization level. Please advise or take over the case. Thanks, Michelle

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.97,"summary":"Support rep Michelle is forwarding a $34,500 refund demand from BrightPath Education due to repeated SLA-breaching outages, exceeding her authorization.","reason":"Requires someone with refund authority above $5,000 to handle a confirmed SLA breach."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : jeff skilling does msl 50
Body: vince , thank you so much for your generous pledge . please make your check payable to " national ms society , " and send it to me at eb 5008 a at your convenience . thanks again , srs vince j kaminski @ ect 03 / 30 / 2000 09 : 02 am to : sherri sera / corp / enron @ enron cc : vince j kaminski / hou / ect @ ect subject : re : jeff skilling does msl 50 sherri , i can pledge $ 2 per mile . vince enron north america corp . from : sherri sera @ enron 03 / 29 / 2000 11 : 13 am to : j mark metts / na / enron @ enron , dolores fisher / na / enron @ enron , jeffrey sherrick / corp / enron @ enron , christina grow / corp / enron @ enron , kenneth lay / corp / enron @ enron , jeff skilling / corp / enron @ enron , joseph w sutton / enron _ development @ enron _ development , james m bannantine / enron _ development @ enron _ development , cliff baxter / hou / ect @ ect , sanjay bhatnagar / enron _ development @ enron _ development , rick buy / hou / ect @ ect , richard causey / corp / enron @ enron , diomedes christodoulou / enron _ development @ enron _ development , james derrick / corp / enron @ enron , andrew s fastow / hou / ect @ ect , peggy fowler / enron @ gateway , mark frevert / lon / ect @ ect , kevin hannon / enron communications @ enron communications , ken harrison / enron @ gateway , david haug / enron _ development @ enron _ development , joe hirko / enron communications @ enron communications , stanley horton / corp / enron @ enron , kurt s huneke / enron _ development @ enron _ development , larry l izzo / enron _ development @ enron _ development , steven j kean / hou / ees @ ees , mark koenig / corp / enron @ enron , rebecca p mark / hou / azurix @ azurix , mike mcconnell / hou / ect @ ect , rebecca mcdonald / enron _ development @ enron _ development , jeffrey mcmahon / hou / ect @ ect , lou l pai / hou / ees @ ees , ken rice / enron communications @ enron communications , john sherriff / lon / ect @ ect , greg whalley / hou / ect @ ect , thomas e white / hou / ees @ ees , brenda garza - castillo / enron _ development @ enron _ development , marcia manarin / enron _ development @ enron _ development , susan skarness / hou / ect @ ect , stacy guidroz / enron _ development @ enron _ development , beena pradhan / enron _ development @ enron _ development , karen k heathman / hou / ect @ ect , sharron westbrook / corp / enron @ enron , molly bobrow / enron _ development @ enron _ development , rosane fabozzi / enron _ development @ enron _ development , stephanie harris / corp / enron @ enron , bridget maronge / hou / ect @ ect , mary trosper / enron @ gateway , nicki daw / lon / ect @ ect , carol ann brown / enron communications @ enron communications , dolly henrici / enron @ gateway , ann joyner / corp / enron @ enron , elaine rodriguez / enron _ development @ enron _ development , nancy young / enron communications @ enron communications , cindy stark / corp / enron @ enron , sherryl stone / enron _ development @ enron _ ...

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.92,"summary":"Sherri thanks Vince for a $2-per-mile pledge for a National MS Society charity walk event.","reason":"Routine charity pledge acknowledgment requiring no further action from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: ⚠ Unauthorized login attempt - Verify immediately
Body: We noticed a login to your account from an unrecognized device in Moscow, Russia. If this wasn't you, your account may be compromised. Secure your account now by clicking the link below: http://myaccount-secure-check.com/verify If you do not verify within 2 hours, we will be forced to suspend your account permanently for security purposes. Account Protection Team

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.95,"summary":"Unsolicited security alert claiming unauthorized login urges immediate verification via suspicious link.","reason":"Classic phishing pattern with urgency, threats, and untrustworthy external link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: International roaming plan for the Dubai conference
Body: Hi IT Support, I'm traveling to Dubai next week for the FinTech Summit and need to make sure my phone will work internationally. Last time I traveled to the Middle East, I got hit with a $400 roaming bill. Can you help me set up the corporate international plan? Also, is there a recommended local SIM option that would be more cost-effective for the 5-day trip? Appreciate the help, Yasmin Al-Rashid

Output: {"triage":"escalate","priority":"normal","should_process":true,"confidence":0.88,"summary":"Employee Yasmin Al-Rashid needs IT Support to set up a corporate international roaming plan before traveling to Dubai next week.","reason":"Request requires IT Support team action to configure corporate mobile plan before travel."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Currency exposure alert - EUR/USD hedge gap of €12M identified
Body: Trading desk flagged that our EUR/USD hedging program has a €12M gap for the January-March period due to the failed rollover of three forward contracts. With the euro weakening significantly against the dollar this week, our unhedged exposure is already showing a mark-to-market loss of approximately $340K. We need authorization to execute replacement hedges immediately before the exposure grows further. The FX market is volatile and waiting until Monday could be costly. Need CFO approval today. Alex Drummond Treasury

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Treasury reports a €12M EUR/USD hedge gap causing ~$340K mark-to-market loss and requests immediate CFO approval for replacement hedges.","reason":"Urgent financial exposure requiring CFO authorization should be routed immediately to the appropriate decision-maker."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Old yearbook photos - found a box in the attic
Body: You won't believe what I found while cleaning out the attic this weekend - a whole box of photos and memorabilia from high school, including some hilarious ones from prom and the senior trip to DC. I scanned a bunch of them and attached the best ones here. Please share these with the old crew - I think Mike, Jenny, and Chris would get a huge kick out of these. The hair alone is worth it.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"Sender found old high school photos and scanned them to share with mutual friends.","reason":"Personal, social message requiring no action from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Product launch timeline at risk - war room meeting needed
Body: Team, The May 1st launch date for Phoenix is in jeopardy. We've discovered integration issues with the payment processor that could take 2-3 weeks to resolve. Marketing has already committed $500K in launch spend. I need product, engineering, and marketing leads in a war room session tomorrow at 8 AM to make a go/no-go decision. Reply confirming. - Samantha Liu, CPO

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"CPO Samantha Liu reports Phoenix launch at risk due to payment integration issues and requests war room meeting tomorrow at 8 AM for go/no-go decision.","reason":"Critical cross-functional launch decision requiring product, engineering, and marketing leads immediately."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: URGENT LEGAL NOTICE: Lawsuit filed against you - respond within 48hrs
Body: You are hereby notified that a civil complaint has been filed against you in the Superior Court. Case Number: CV-2024-09182. Failure to respond within 48 hours may result in a default judgment. Download the full complaint and court summons here: http://legal-documents-serve.com/case/download You will need to provide identification to access the documents. Contact us immediately at this link to avoid further legal consequences. Legal Notice Service Court Filing Division

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.93,"summary":"Unsolicited message claiming a lawsuit was filed, demanding urgent response and document download via suspicious link.","reason":"Classic scam pattern with urgency, vague claims, and suspicious external link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Travel Insurance Claim - Lost Luggage Still Unresolved
Body: Hello Claims Department, I'm following up on claim #TI-2023-88412 filed on October 30th regarding my lost luggage on Delta flight 1847 (ATL to LAX). It has now been over 30 days with no resolution and no updates. The bag contained work equipment valued at approximately $2,400. I've attached all previously submitted documentation again for reference. Please escalate this matter. Sincerely, Brandon Foster (Policy #AIG-TRV-445291)

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Brandon Foster follows up on unresolved 30-day-old lost luggage claim #TI-2023-88412 worth $2,400, requesting escalation.","reason":"Unresolved claim over 30 days requires routing to claims handling team for resolution."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer data export contains other customers' information - GDPR breach
Body: This needs to go to the DPO and legal counsel RIGHT NOW. A customer in Germany (Müller & Associates GmbH) requested a GDPR data export and the file they received contains personal data belonging to at least three other companies. They've sent us a redacted sample as proof and it's clearly a cross-contamination issue in our export pipeline. Under GDPR, we have 72 hours to report this to the supervisory authority. The customer's data protection officer is demanding an immediate explanation and remediation plan. This is a potential six-figure fine situation.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.98,"summary":"A German customer received a GDPR data export containing other customers' personal data, triggering a 72-hour breach notification deadline.","reason":"Potential GDPR breach requires immediate escalation to DPO, legal counsel, and engineering."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: URGENT: Your account has been compromised - Immediate verification required
Body: Dear Valued Customer, We have detected unauthorized access to your account from an unrecognized device in Moscow, Russia. Your account will be permanently suspended within 24 hours unless you verify your identity immediately. Click here to verify: http://secure-bankofamerica-verify.tk/login Please do not ignore this message as your funds are at risk. Security Team Bank of America

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Phishing email impersonating Bank of America claiming account compromise and urging immediate verification via suspicious link.","reason":"Classic phishing scam with fake urgency and suspicious non-official domain link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent: Need to discuss team member situation before HR gets involved
Body: Hi, I need to talk to you about a sensitive personnel matter on my team. Without going into detail over email, there's been a formal complaint filed and HR wants to begin an investigation next week. I'd like your guidance before that process starts. Can we find 30 minutes tomorrow? I'd prefer in person if possible. Let me know what works. Thanks, Ben Crawford Engineering Manager

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.87,"summary":"Engineering Manager Ben Crawford requests urgent guidance on a sensitive personnel matter before an HR investigation begins next week.","reason":"HR investigation and formal complaint require prompt routing to appropriate HR or management stakeholders."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your Netflix subscription payment failed - Account will be deleted tonight
Body: Hi there, We were unable to process your monthly payment for Netflix. Unfortunately, if we cannot verify your billing information within the next few hours, your account and all saved profiles, watchlists, and preferences will be permanently deleted. Update your payment method now: http://netflix-billing-update.co/payment We appreciate your prompt attention to this matter. Netflix Billing Support

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake Netflix payment failure notice with suspicious link urging urgent account verification.","reason":"Classic phishing scam using urgency and a non-Netflix domain link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Whistleblower complaint filed regarding expense report manipulation
Body: Strictly Confidential A whistleblower complaint has been filed through our ethics hotline alleging that the SVP of Sales, along with three regional directors, has been systematically inflating expense reports and creating fictitious vendor payments. The complainant estimates the total amount at over $500K over two years. Per our policy, I'm notifying you as CFO. We need to engage forensic accountants and begin a quiet investigation. Please do not discuss this with the sales organization until we establish the facts. Call me when you see this. Denise Crawford Internal Audit Director

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Internal Audit Director reports a whistleblower complaint alleging $500K+ in expense fraud by senior sales leadership, requesting CFO action.","reason":"Serious financial misconduct allegation requiring immediate escalation to legal, finance, and forensic accounting."}