Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: 100 %
Body: mike and sally : i wanted the 2 of you to be the first to know : all 5 ou interns received offers ! ! ! ( since michelle terry is not scheduled to graduate until 12 / 01 , she will have an invitation to intern next summer ) have a great day ! lexi 3 - 4585

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.85,"summary":"Lexi informs Mike and Sally that all five OU interns received job offers, with one exception noted.","reason":"Positive FYI update requiring no action or reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Investment Committee Meeting - Portfolio Rebalancing Proposal
Body: Dear Investment Committee Members, Given recent market volatility and the 150bps rate increase since our last review, I'm proposing we rebalance our $320M corporate investment portfolio. Specifically, I recommend reducing duration from 4.2 years to 2.8 years and moving 15% from investment-grade corporates into short-term treasuries. The unrealized loss position has grown to $8.2M and I believe further rate hikes are likely. Please provide your vote on this proposal by Wednesday COB. Best regards, Philip Chen Chief Investment Officer

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"CIO Philip Chen requests Investment Committee vote on $320M portfolio rebalancing proposal by Wednesday COB.","reason":"Financial decision requiring committee authority and specialist handling beyond the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: still wanna her ? : - )
Body: you have not tried cialls yet ? than you cannot even imagine what it is like to be a real man in bed ! the thing is that a great errrectlon is provided for you exactiy when you want . cialis has a lot of advantages over viagra - the effect iasts 36 hours ! - you are ready to start within just 10 minutes ! - you can mix it with aicohoi ! shippinq to any country avaiiabie ! get it right now ! .

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Unsolicited spam email promoting counterfeit erectile dysfunction medication.","reason":"Obvious pharmaceutical spam with no legitimate content or actionable request."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : nicki please forward to deffner and colwell
Body: i will follow up with wes to see if it is already in the plan . i also have a call into rob to inquire if he has any needs for the excess cash either in the short or long term . depending on the response , i will get with steve douglas to look at ways of getting the cash back to the us for debt repayment in the most tax efficient manner . thanks for the heads up . - - - - - original message - - - - - from : kitchen , louise sent : friday , september 14 , 2001 5 : 25 pm to : deffner , joseph subject : re : nicki please forward to deffner and colwell he says he has $ 300 after that is repaid - - - - - - - - - - - - - - - - - - - - - - - - - - sent from my blackberry wireless handheld

Output: {"triage":"escalate","priority":"normal","should_process":true,"confidence":0.72,"summary":"Internal financial discussion about excess cash, debt repayment, and tax-efficient repatriation involving multiple stakeholders.","reason":"Finance and tax matter requiring routing to appropriate financial or management personnel."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your prescription is ready for pickup
Body: Hello, this is a notification from Walgreens Pharmacy. Your prescription for Lisinopril 10mg is ready for pickup at our location on 2200 Main Street. Please pick up within 10 days. If you have questions about your medication, please call our pharmacy at (555) 678-2234. You can also set up auto-refill through our app. Thank you for choosing Walgreens.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.93,"summary":"Walgreens pharmacy notification that a Lisinopril 10mg prescription is ready for pickup at 2200 Main Street.","reason":"Routine pharmacy pickup notification requires no reply or action beyond personal follow-up."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Insurance Claim Denial - $8.5M Business Interruption Claim Rejected
Body: Dear Ms. Rodriguez, We regret to inform you that after thorough review, your business interruption claim (Ref: BIC-2024-0847) for $8,500,000 has been denied. The basis for denial is that the triggering event falls under the pandemic exclusion clause in Section 14.3 of your policy. You have 60 days to file an appeal. Given the amount at stake, I recommend engaging coverage counsel immediately. Please acknowledge receipt of this notice. Robert Finch Claims Adjuster, Hartford Insurance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Hartford Insurance denied an $8.5M business interruption claim citing pandemic exclusion, with a 60-day appeal window.","reason":"High-value claim denial requires immediate legal and financial specialist handling."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Hey, are we still on for Saturday?
Body: Hi! Just wanted to check if we're still planning to meet up this Saturday for brunch. I was thinking that new place on 5th street, the one with the rooftop seating. Let me know if 11am still works for you or if you'd prefer a different time. Also, should I invite Megan?

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Sender asks to confirm Saturday brunch plans, location, time, and whether to invite Megan.","reason":"Direct personal question requiring a response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: revised agenda for management committee offsite
Body: among other changes , please note the time changes for this evening . thanks , joannie 3 - 1769

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"Joannie shares a revised agenda with time changes for a management committee offsite evening session.","reason":"Routine schedule update with no direct action or reply required from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Tax Filing Extension - Decision Required Today
Body: Dear Mr. Patterson, This is a reminder that the deadline to file for a corporate tax extension is tomorrow, March 15. Based on our preliminary calculations, your estimated liability is approximately $312,000. We need your confirmation on whether to proceed with the extension or if you'd like to authorize the full filing. Please respond today so we can take the appropriate steps before the deadline. Regards, Amanda Liu, CPA Baker & Associates Tax Advisory

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.82,"summary":"CPA requests same-day confirmation on whether to file a corporate tax extension before a March 15 deadline with $312,000 estimated liability.","reason":"Time-sensitive financial decision requiring direct response from the mailbox owner today."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: FX Hedge Expiration - $2.3M Exposure
Body: Hi Richard, Just flagging that our EUR/USD forward contracts expire next Tuesday, leaving us with approximately $2.3M in unhedged exposure on the European receivables. Given current volatility, I recommend we roll the position forward or enter new contracts today. Can you approve the hedge renewal and confirm the notional amount? Best, Karen Mitchell Treasury Operations

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Treasury Operations flags $2.3M unhedged FX exposure from expiring EUR/USD forwards, requesting approval to roll or renew hedge contracts.","reason":"Finance/treasury decision requiring authority beyond standard mailbox handling; time-sensitive approval needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Capital call notice - $5M due in 10 days for Horizon Fund III
Body: Dear Limited Partner, This letter serves as formal notice of a capital call in the amount of $5,000,000 representing your pro-rata commitment to Horizon Venture Fund III, L.P. Funds must be received via wire transfer no later than December 8, 2024. Failure to meet this capital call within the specified timeframe will result in default provisions as outlined in Section 4.3 of the Limited Partnership Agreement, including potential forfeiture of 50% of your existing interest. Please confirm receipt and intent to fund. Horizon Capital Management

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"Formal capital call notice demands $5M wire transfer within 10 days for Horizon Venture Fund III LP commitment.","reason":"Large financial obligation with default consequences requires finance or legal team handling immediately."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Whistleblower Complaint - Potential Revenue Manipulation in APAC Region
Body: CONFIDENTIAL Audit Committee Chair, We have received a whistleblower complaint through our ethics hotline alleging that the APAC sales team has been engaging in channel stuffing to meet quarterly targets. The complaint includes specific references to side agreements with two distributors that may have bill-and-hold characteristics. Per our whistleblower policy, I am escalating this directly to the committee. We should engage outside counsel before any internal investigation begins. Respectfully, Diane Crawford Chief Compliance Officer

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"CCO escalates a whistleblower complaint alleging APAC revenue manipulation via channel stuffing and improper bill-and-hold arrangements.","reason":"Serious compliance and legal matter requiring audit committee and outside counsel involvement beyond the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: FDA submission timeline - alignment meeting required
Body: Dr. Patel, The regulatory team has identified a gap in our submission package that could delay our FDA filing by 6 weeks if not addressed immediately. We need to convene the cross-functional regulatory committee this week to agree on a path forward. Are you available Wednesday or Thursday afternoon? Please respond today so we can get this scheduled. Thank you, Dr. Caroline West VP Regulatory Affairs

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"VP Regulatory Affairs requests Dr. Patel's availability this week to address an FDA submission gap risking a 6-week delay.","reason":"Direct scheduling request requiring a prompt reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Loan Restructuring Proposal - Response Needed by Wednesday
Body: Dear Ms. Thornton, Following our discussion last week, we've prepared a restructuring proposal for your $12M term loan. The revised terms include extending maturity by 18 months and reducing the interest rate by 75 basis points in exchange for additional collateral. Our credit committee has approved this on a time-limited basis - we need your signed acceptance by Wednesday COB or the offer expires. Please confirm. Sincerely, Gregory Haines Senior Relationship Manager First National Bank

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.88,"summary":"Bank relationship manager presents a time-sensitive $12M loan restructuring proposal requiring signed acceptance by Wednesday COB.","reason":"Financial decision of this magnitude requires finance or legal team handling, not the mailbox owner alone."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Intercompany Loan Agreement - Transfer Pricing Concern
Body: Dear James, The $15M intercompany loan from the US parent to the Irish subsidiary needs to be restructured before year-end. Our transfer pricing advisors flagged that the current interest rate (SOFR + 50bps) is below arm's length and could trigger a TP adjustment of approximately $800K. Can you approve moving to SOFR + 175bps and confirm the documentation approach? Need response by Thursday. Best, Anna Kowalski International Tax

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"International Tax requests approval to restructure a $15M intercompany loan rate to address a transfer pricing concern before year-end.","reason":"Financial and tax compliance decision requiring specialist or management authority beyond the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: earn money at home
Body: do you want to make money from home ? are you tired of working for someone else ? then welcome to the future . http : / / www . lotsonet . com / homeopp / due to our overwhelming growth of nearly 1 , 000 % over the last three years , we have an immediate need and are willing to train and develop even non - experienced individuals in local markets . http : / / www . lotsonet . com / homeopp / we are a 14 year old inc 500 company . are you willing to grow ? are you ready to take on the challenges of the future ? than we want you ! simply click on the link below for free information ! no obligation whatsoever . http : / / www . lotsonet . com / homeopp / to be removed from this list go to : www . lotsonet . com / homeopp / remove . html - - - - this sf . net email is sponsored by : thinkgeek welcome to geek heaven . http : / / thinkgeek . com / sf spamassassin - sightings mailing list

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited work-from-home promotional spam with repeated links and no legitimate business context.","reason":"Classic spam with MLM-style pitch and unsolicited bulk email characteristics."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Critical staffing gap - need to discuss before Monday shift
Body: Dr. Hernandez, We're facing a critical staffing shortage in the ICU starting Monday. Three nurses called out for the week and the float pool is depleted. Patient safety is my concern. Can we meet tomorrow (Saturday) morning to discuss emergency coverage options? I'm available anytime before noon. Please let me know. Thank you, Maria Santos, RN Nurse Manager, ICU

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"ICU Nurse Manager reports critical staffing shortage starting Monday and requests a Saturday morning meeting to discuss emergency coverage.","reason":"Direct request for a meeting response from the mailbox owner before an urgent deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Returning your camping gear
Body: Hey man, I still have your tent and sleeping bag from the trip last month. Sorry for holding onto them so long! When's a good time to drop them off? I'm around most evenings this week. Everything's clean and dry - no damage. Also want to return that headlamp I borrowed.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.97,"summary":"A friend wants to arrange a time to return borrowed camping gear including a tent, sleeping bag, and headlamp.","reason":"Direct question asking for availability requires a reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : meeting w kevin hannon
Body: vince and stinson : carol brown called and we have scheduled the meeting for 4 : 00 pm on thursday , may 11 . it will be in kevin ' s office at eb 4508 . thanks ! shirley stinson gibner 05 / 08 / 2000 04 : 42 pm to : shirley crenshaw / hou / ect @ ect cc : subject : meeting w kevin hannon shirley , could you call carol brown and set up a time for vince and i to meet with kevin hannon later this week ? thanks , stinson

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.92,"summary":"Meeting with Kevin Hannon confirmed for Thursday May 11 at 4:00 PM in his office EB 4508.","reason":"This is a completed scheduling confirmation requiring no further action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Pension Fund Shortfall - Contribution Decision Required
Body: Dear Finance Committee, The actuarial valuation just came in and our defined benefit plan is now 78% funded, down from 84% last year. The minimum required contribution for 2024 is $3.8M, but our actuary recommends a discretionary contribution of $5.2M to avoid PBGC scrutiny. I need the committee's decision on contribution level by February 20. Please reply with your position. Regards, Elaine Cooper Benefits & Compensation

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Benefits manager requests Finance Committee decision on pension fund contribution level of $3.8M–$5.2M by February 20.","reason":"Significant financial and compliance decision requiring finance committee authority beyond mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: feel what it feels like to be single 34962043
Body: elitemate . com 46 - 09 11 th street , lic , ny 11101 . to remove yourself from future elitemate mailings follow this link . contact information : 3305 w spring mountain rd . suite 60 - 15 las vegas , nv 89102

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited dating site promotional spam email with unsubscribe footer.","reason":"Obvious spam/promotional junk with no actionable content for the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Merger Integration Planning - Kickoff Meeting This Week
Body: Dear Leadership Team, Now that the Apex Technologies acquisition has closed, we need to begin integration planning immediately. I'm scheduling a kickoff meeting for Thursday at 1 PM to establish workstreams, assign ownership, and set the 100-day plan timeline. The board expects our integration roadmap by the 15th. Please confirm your attendance or send a delegate with decision-making authority. Best, Michael Torres Chief Strategy Officer

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"CSO Michael Torres requests leadership attendance confirmation for a post-acquisition integration kickoff meeting Thursday at 1 PM.","reason":"Direct request for attendance confirmation requiring a prompt reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: your account will be suspended
Body: dear customers : wells fargo is constantly working to increase security for all online banking users . to ensure the integrity of our online payment system , we periodically review accounts . your account might be place on restricted status . restricted accounts continue to receive payments , but they are limited in their ability to send or withdraw funds . to lift up this restriction , you need to login into your account ( with your username or ssn and your password ) , then you have to complete our verification process . you must confirm your credit card details and your billing information as well . all restricted accounts have their billing information unconfirmed , meaning that you may no longer send money from your account until you have updated your billing information on file . to initiate the billing update confirmation process , please follow the link bellow and fill in the necessary fields : thank you , wells fargo - online banking about wells fargo | employment | report email fraud | privacy , security width : 100 % ; text - align : center " > © 1995 - 2004 wells fargo . all rights reserved .

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Phishing email impersonating Wells Fargo requesting login credentials, SSN, and billing information via a link.","reason":"Classic credential-harvesting phishing scam; should not enter the workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Partnership Agreement - Need to Meet Before Signing Deadline
Body: Sarah, Microsoft's team just informed us the partnership terms expire at COB Friday if we don't execute. There are still three unresolved clauses around IP ownership that I'm uncomfortable signing off on without your review. Can we get 45 minutes together tomorrow? I'll bring the redlined agreement and our outside counsel's notes. This deal is worth $12M annually so I'd rather not lose it over scheduling. Best, Tom Richardson Head of Business Development

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Tom Richardson requests a 45-minute meeting tomorrow to review unresolved IP clauses before a Friday deadline on a $12M Microsoft partnership.","reason":"Direct scheduling request from a known colleague requiring the mailbox owner's prompt response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Quick question about your mechanic
Body: My check engine light came on this morning and I remembered you recommended a mechanic a while back. Was it the place on Oak Street or the one near the highway? And were their prices reasonable? My usual guy retired last year and I haven't found a replacement.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"Sender asks the mailbox owner to recall a mechanic recommendation, including location and pricing details.","reason":"A direct personal question requiring the mailbox owner to respond with information."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Intercompany Reconciliation - $1.4M Unresolved Differences
Body: Hi, The month-end intercompany reconciliation has $1.4M in unresolved differences between the US parent and our UK and German subsidiaries. The bulk of it ($900K) appears related to management fee charges that were booked in different periods. With the consolidation deadline on Friday, I need your help resolving these or getting authorization to force-balance with a true-up in the following month. This is blocking the close. Thanks, Emily Barker Consolidation Accountant

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Consolidation accountant reports $1.4M unresolved intercompany differences blocking month-end close by Friday.","reason":"Material financial discrepancy with imminent deadline requires finance leadership or specialist authorization."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: fw : info : please read - - feb 1 churn
Body: wes / louise , given that the lists are not final i find it difficult to expect that we can make a deadline of monday at 2 : 00 . are you willing to consider the churn on feb 8 duree , janelle ; sustaita , dolores ; link , kathy ; adamik , darren subject : info : please read - - feb 1 churn importance : high tammy - - janelle and i met this morning regarding the churn for ecso 5 / 06 et al . in order to be able to meet the deadline of next weekend , we will have to have all churns submitted no later than monday , january 28 @ 2 : 00 pm . we will not be able to allow any adds / changes past that point . should we be unable to meet the deadline at 2 : 00 on monday we will need to look at pushing back a week . one option might be ( if all churns aren ' t submitted on time ) to move all non ubs people off of ecs 05 & 06 on the 2 / 1 weekend , and then " shuffle " every eon else the following thanks , call me if you have any questions spc s . paige cox director global infrastructure enron net works office : 713 - 853 - 5428 cell : 281 - 830 - 1111 paige . cox @ enron . com

Output: {"triage":"escalate","priority":"high","summary":"Forwarded message about a Feb 1 churn deadline conflict, requesting consideration to push the deadline to Feb 8.","reason":"Deadline and scheduling decision requires routing to Wes, Louise, and relevant team leads.","should_process":true,"confidence":0.82}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : test
Body: shirley , please , remind me about making arrangements for this trip later this week . vince - - - - - - - - - - - - - - - - - - - - - - forwarded by vince j kaminski / hou / ect on 04 / 11 / 2000 09 : 40 am - - - - - - - - - - - - - - - - - - - - - - - - - - - " piazze , thomas " on 04 / 05 / 2000 02 : 47 : 10 pm to : " ' vince . j . kaminski @ enron . com ' " cc : subject : re : test vince : my schedule indicates that should be a good day to be on campus , so let ' s plan for it . please forward to me those brief topic write - ups you promised so that i can schedule appropriate faculty to meet with you . thanks . tom > - - - - - original message - - - - - > from : vince . j . kaminski @ enron . com [ smtp : vince . j . kaminski @ enron . com ] > sent : wednesday , april 05 , 2000 11 : 08 am > to : piazzet @ wharton . upenn . edu > cc : vince . j . kaminski @ enron . com ; shirley . crenshaw @ enron . com > subject : re : test > > > tom , > > the conference in new york is held on may 18 and may 19 . i can visit > wharton > the day before . > > vince kaminski > > > > > " piazze , thomas " on 04 / 05 / 2000 08 : 40 : 55 am > > to : " ' vince j kaminski ' " > cc : > subject : re : test > > > vince : i enjoyed talking with you yesterday and look forward to receiving > information relative to your visit to campus . > > tom piazze > > > - - - - - original message - - - - - > > from : vince j kaminski [ smtp : vince . j . kaminski @ enron . com ] > > sent : tuesday , april 04 , 2000 4 : 52 pm > > to : piazzet @ wharton . upenn . edu > > subject : test > > > > > > > > test > > > > >

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Vince asks Shirley to remind him about arranging a Wharton campus visit trip later this week.","reason":"Direct request to Shirley to follow up on trip arrangements requires a response or action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Covenant breach warning - debt-to-EBITDA ratio
Body: Confidential Based on the latest flash numbers, our net debt-to-EBITDA ratio is at 4.8x, which breaches the 4.5x covenant in our senior credit facility. If we report these numbers at quarter-end, the lenders can accelerate repayment. We need an emergency meeting with Treasury and the CFO to discuss options: asset sales, the revolver drawdown timing, or requesting a waiver from the syndicate. Time is extremely tight here. Sarah Lindquist SVP, Corporate Finance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"SVP Corporate Finance warns of a debt covenant breach requiring urgent meeting with Treasury and CFO to discuss remediation options.","reason":"Financial covenant breach with lender acceleration risk requires immediate CFO and Treasury escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: MUST ATTEND: Crisis Management Meeting Tomorrow 8AM
Body: Team, Given the data breach incident reported this morning, I'm convening an emergency meeting tomorrow at 8 AM in Conference Room A. Legal, IT Security, Communications, and executive leadership must all be present. We need to establish our response protocol and disclosure timeline within 72 hours of discovery per regulatory requirements. No proxies or delegates — principals only. David Morrison CISO

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"CISO convenes emergency meeting tomorrow at 8AM for all principals to address a data breach and establish response protocol.","reason":"Data breach with regulatory deadline requires specialist teams; escalate to relevant principals immediately."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Pension Fund Shortfall - Actuarial Report Shows $45M Underfunding
Body: Dear Board of Directors, The annual actuarial valuation of our defined benefit pension plan has been completed. Due to revised mortality assumptions and lower-than-expected asset returns, the plan is now underfunded by $45M, up from $12M last year. Under ERISA minimum funding requirements, we will need to make a catch-up contribution of approximately $15M by September 15. This was not contemplated in our current year cash flow forecast and will require adjustments to our capital allocation plan. Full report attached for your review. Martha Jennings Head of Benefits & Compensation

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Actuarial report reveals $45M pension underfunding requiring a $15M ERISA catch-up contribution by September 15, impacting capital allocation.","reason":"Material financial and compliance issue requiring finance, legal, and executive leadership action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Joint venture partners requesting meeting this Friday
Body: Hi, Our JV partners at Tanaka Industries have requested an in-person meeting this Friday to discuss the revised profit-sharing terms. Their CEO will be flying in from Tokyo specifically for this, so rescheduling isn't really an option. I need you there as our commercial lead. Please confirm you can make Friday 10 AM at our downtown office. I'll handle the logistics on their side. Best, Gregory Santos SVP Strategic Partnerships

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.95,"summary":"Gregory Santos requests confirmation of availability for a Friday 10 AM JV meeting with Tanaka Industries CEO to discuss profit-sharing terms.","reason":"Direct request for attendance confirmation requires a prompt reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Dog sitting next week?
Body: Hi! I hate to ask last minute, but my usual dog sitter cancelled and I have that work trip from Wednesday to Friday. Would you be able to watch Biscuit? He's super low maintenance - just two walks a day and his food is pre-portioned. I'd obviously return the favor anytime or I can pay you. Let me know if it's doable and I'll drop off his stuff Tuesday night.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Sender asks mailbox owner to dog-sit their dog Biscuit Wednesday through Friday next week.","reason":"A direct personal request requiring a yes/no response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: System Migration - Go/No-Go Decision Meeting Required
Body: Hi everyone, The SAP migration cutover is scheduled for this weekend and we still haven't had our go/no-go meeting. There are open items on the risk register that need executive sign-off before we proceed. I'm proposing we meet Thursday at 2pm for the final decision. All workstream leads must attend and bring their readiness assessments. If we miss this window, the next available migration slot isn't until March. Please reply with confirmation. If Thursday doesn't work, suggest an alternative within the next 24 hours. Karen Mitchell Program Director, ERP Transformation

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Karen Mitchell requests confirmation for a Thursday go/no-go meeting before a critical SAP migration cutover this weekend.","reason":"Direct request for confirmation or alternative scheduling within 24 hours requires a reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Grandma's been asking about you
Body: Hey, just a heads up - Grandma called me yesterday and spent about ten minutes asking how you're doing and when you're going to visit. I think she's feeling a bit lonely since Grandpa passed. Maybe give her a call this week? Even just five minutes would make her day. Her new number is 555-0147 if you lost it. Love you!

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"Family member relays that grandmother is asking about the recipient and suggests a phone call visit.","reason":"Personal family FYI message with no action required from the mailbox owner's workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Emergency Safety Meeting - Production Line Incident
Body: All Plant Managers, Following this morning's incident on Line 4, we are convening an emergency safety review meeting at 3:00 PM today in Building C, Room 201. OSHA has been notified and we need to document our response plan before their inspector arrives tomorrow morning. Attendance is mandatory for all shift supervisors and safety officers. No exceptions. Rick Hammond Director of Operations

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Emergency safety meeting called for 3 PM today following a Line 4 incident, with OSHA notification and mandatory attendance required.","reason":"Workplace safety incident with regulatory involvement requires immediate organizational escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer Data Breach - Legal/Exec Sync Needed Within 24 Hours
Body: We've confirmed unauthorized access to customer PII in the EU region. Under GDPR, we have 72 hours to notify the relevant authorities, and 48 of those hours have already passed. I need Legal, Security, Comms, and executive leadership in a room within the next 24 hours to finalize our notification strategy and customer communication plan. This is not optional. Please send availability immediately. Katherine Liu Data Protection Officer

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"DPO reports confirmed EU customer PII breach with ~24 hours remaining on GDPR 72-hour notification deadline.","reason":"Requires immediate routing to legal, security, and executive leadership for compliance action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Holiday card photo - when works?
Body: It's that time of year again! I want to do our family holiday card photo while the leaves are still pretty. Are you free this Sunday afternoon for a quick shoot at the park? I'll bring a few outfit options. The kids are being cooperative these days so fingers crossed it goes smoothly. What time works best?

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Family member asks if the mailbox owner is free Sunday afternoon for a holiday card photo shoot at the park.","reason":"Direct question requesting availability confirmation requires a reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: invitation to sunday dinner with vince @ 6 . 30 pm
Body: hi steve & ben , we are planning an early sunday dinner ( one of the few evening slots that are free in vince ' s schedule ) at : diverso restaurant 85 piccadilly london wlv 9 hd tel : 020 7491 2222 it ' s just a few yards to the left of park lane hotel on park lane , close to hyde park corner underground and we ' ve been there before . vince would like to discuss the latest developments and it seems like the best opportunity to do so . please let me know if you can make it and i can make sure the table is booked accordingly . regards , anjam x 35383 p . s . vince will be staying at the park lane hotel , telephone number 0171 499 6321

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"Anjam invites Steve and Ben to Sunday dinner with Vince at Diverso Restaurant, London, to discuss latest developments.","reason":"A direct invitation requiring confirmation of attendance to book the table."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Grandma's quilting pattern you asked about
Body: I finally found that star quilt pattern that Grandma used to make! It was tucked inside her old Singer sewing machine case. I scanned it and attached the PDF. I recall Aunt Patricia was also looking for this a few months ago - would you mind sending it her way? I lost her email when my old computer crashed.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Sender found and shared Grandma's star quilt pattern PDF and asks the recipient to forward it to Aunt Patricia.","reason":"A direct request to forward information to a third party requires the mailbox owner to respond."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Can we meet first thing Monday? Restructuring announcement prep
Body: Hi, As you know, the restructuring announcement goes out to the company on Tuesday morning. I'd like to meet with you Monday at 8 AM sharp to finalize talking points, anticipate questions from your team, and coordinate the communication cascade. This is obviously highly sensitive and time-critical. Please confirm you can make 8 AM, or let me know if 7:30 works better for you. Confidentially, Lisa Park Chief People Officer

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"CPO Lisa Park requests confirmation of an 8 AM Monday meeting to prepare for a sensitive Tuesday restructuring announcement.","reason":"Direct request for meeting confirmation requiring a timely reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fwd: Service outage affecting hospital client - patient safety concern
Body: URGENT - forwarding to infrastructure and the healthcare vertical team. Memorial Regional Hospital's monitoring integration with our platform went down 45 minutes ago. Their biomedical engineering team says they've lost visibility into equipment maintenance schedules and alarm routing. While there's no immediate patient danger, they're having to manually track everything and are concerned about gaps. This is a regulated healthcare environment and our SLA guarantees 99.99% uptime. Contact: Dr. Amy Foster, CTO.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Hospital client's monitoring integration is down 45 minutes, causing manual tracking of equipment maintenance and alarm routing in a regulated environment.","reason":"Healthcare SLA breach with patient safety implications requires immediate specialist and engineering escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Emergency Leadership Sync - Data Breach Response
Body: All senior leaders, We are convening an emergency meeting at 4:30 PM today in Conference Room A (virtual link below for remote participants) to coordinate our response to the security incident detected this morning. Legal, IT, Communications, and all department heads must attend. This is mandatory. We will be discussing containment strategy, customer notification obligations, and media response. Zoom link: [redacted] Dr. Patricia Okonkwo CISO

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"CISO convenes mandatory emergency leadership meeting today at 4:30 PM to coordinate response to a security breach.","reason":"Active security incident requiring cross-functional leadership coordination warrants immediate escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer's automated payroll failed - 500 employees not paid
Body: CRITICAL — please get this to the payroll integrations team. Northstar Manufacturing (Account #PAY-1187) ran their bi-weekly payroll through our system last night and it failed silently — no error notifications were sent. 500 employees did not receive their paychecks this morning. Their HR director, Diane Washington, discovered it when employees started calling in. She needs this reprocessed within hours or they face labor law violations in multiple states. She is furious that there was no alert. Diane Washington: 555-447-8833 / d.washington@northstarmfg.com I cannot reprocess payroll from my end. This needs an engineer and possibly our banking partner's involvement. — Marcus Young, Payroll Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Payroll system failure left 500 employees unpaid at Northstar Manufacturing; urgent engineering and banking partner involvement needed.","reason":"Critical payroll failure requiring specialist engineering and finance escalation beyond mailbox owner's authority."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Union Negotiation Session - Mandatory Management Attendance Tuesday
Body: Management Team, The next collective bargaining session with Local 342 is scheduled for Tuesday at 9 AM. Given the current impasse on healthcare benefits, this session is critical. If we don't reach agreement this round, we're looking at a potential work stoppage. All designated management negotiators must attend. Pre-meeting caucus at 7:30 AM in my office. Best, Diane Cooper VP Labor Relations

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"VP Labor Relations mandates management attendance at Tuesday union bargaining session amid potential work stoppage over healthcare benefits.","reason":"Labor relations and potential work stoppage require specialist/management escalation beyond a standard mailbox reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Meeting needed: Key witness availability for trial prep - window closing
Body: Alex, Our expert witness, Dr. Morrison, is only available for prep on December 4th and 5th before he leaves for an overseas conference. Trial starts the 12th. We absolutely must lock in a prep session during that window. Can you coordinate with the litigation team to block either or both days? We need at least 4 hours with him to walk through the technical exhibits. Please confirm today if possible. Maria Santos Senior Associate

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Senior associate requests urgent coordination with litigation team to schedule expert witness prep before December 12th trial.","reason":"Time-sensitive legal trial preparation requires routing to the litigation team for scheduling."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Rideshare to the concert?
Body: Hey! So the Hozier concert is this Thursday and parking downtown is going to be a nightmare. Want to split an Uber there and back? I'm thinking we leave around 6:30 to grab drinks before doors open at 8. Let me know if that works or if you had other plans for getting there.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Friend proposes sharing an Uber to a Hozier concert this Thursday, leaving at 6:30 PM.","reason":"Direct personal question requiring a response about transportation plans."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: indisposed antar
Body: sa p to 80 of reta ilpri ces with ed - d ve u % f rugs ! vi ra , c ' i s , l ' e ra , ul am , s ' o ag ali vit tr ma new : vi & ci so agra alis ft tabs ! any item p ' riced under $ 2 . 68 a pop ! to spe : via 30 xl 00 m ls on ly $ 59 . day cial gra g pil 81 # 1 on - linerx , - sa 5 ve up t 2 o 70 % guaralntee . you called over the water to us to let her go , said starkey . a great vapour , with here and there some lights twinkling throughlooked up to him , i can hardly describe how - as a father , as a

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Obfuscated pharmaceutical spam promoting discounted drugs with garbled text.","reason":"Classic spam with obfuscated drug promotions; no legitimate action needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent: Board Meeting Rescheduled to Tomorrow 9AM - Need Your Confirmation
Body: Hi, Due to an unexpected scheduling conflict with two board members, we've had to move the quarterly board meeting to tomorrow at 9:00 AM EST. I know this is extremely short notice, but the chairman insists we proceed before the fiscal year close. Please confirm your attendance ASAP so we can finalize the quorum count. If you have conflicts, let me know immediately and we'll arrange a video link. Regards, Margaret Chen Executive Assistant to the CEO

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.82,"summary":"Board meeting rescheduled to tomorrow 9AM EST; attendance confirmation requested urgently before fiscal year close.","reason":"Direct request for attendance confirmation requiring a prompt reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Whistleblower complaint received - alleged kickbacks in procurement
Body: A complaint was filed through our ethics hotline alleging that a senior procurement manager has been receiving kickbacks from three vendors in exchange for contract awards. The complainant provided specific invoice numbers and dates. The estimated financial impact if substantiated could be $2-4M in inflated contract pricing over two years. We need to initiate a forensic accounting investigation immediately while maintaining confidentiality. Please do not discuss with procurement staff. Diane Kessler Chief Compliance Officer

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Chief Compliance Officer reports a whistleblower kickback allegation in procurement with potential $2-4M financial impact requiring immediate forensic investigation.","reason":"Serious compliance and financial fraud allegation requires specialist legal, finance, and forensic accounting escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Revenue Recognition Question - Customer Contract Modification
Body: Hi, Sales just modified the Stratton Global contract mid-quarter, adding $1.8M in services with different delivery timelines. Under ASC 606, I'm unsure whether to treat this as a separate contract or a modification of the existing one. The treatment significantly impacts Q3 revenue. Can you weigh in on the proper accounting treatment? I need to book this by Friday for the monthly close. Thanks, Jordan Phillips Revenue Accounting

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Revenue accountant Jordan Phillips needs ASC 606 guidance on a $1.8M contract modification affecting Q3 revenue, due by Friday close.","reason":"Accounting treatment decision requires finance or technical accounting specialist escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Scheduling M&A discussion - LOI expires in 5 days
Body: Dear Eleanor, The Letter of Intent with Cascade Systems expires next Monday and we still haven't aligned internally on the valuation adjustment they proposed. I need to get the deal team, CFO, and CEO in a room for at least 90 minutes before Friday to make a final decision on whether to proceed or walk away. This is a $200M acquisition opportunity and we cannot let it lapse due to scheduling conflicts. Please help me find time. Best regards, Stephen Park Head of Corporate Development

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Stephen Park urgently needs a 90-minute meeting scheduled before Friday for a $200M M&A decision before the LOI expires.","reason":"High-stakes acquisition deadline requires routing to CFO, CEO, and deal team beyond mailbox owner's authority."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Seat Assignment Issue - Team Flying to Denver Together
Body: Hey, I just checked our bookings for the Denver trip on the 8th and noticed that the five of us are scattered all over the plane. Since we planned to use the flight time to prep for the presentation, is there any way to get us seated together or at least in the same section? The flight is in 10 days so we should act soon. Thanks! Jessica Park

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.88,"summary":"Jessica Park requests help consolidating team seating on a Denver flight in 10 days for presentation prep.","reason":"Direct request to the mailbox owner requiring a timely response or action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Vendor Payment Terms Renegotiation - Response Needed
Body: Good morning, Following our conversation last week, GlobalTech has come back with revised payment terms: Net 60 instead of Net 30, with a 2.5% early payment discount if paid within 10 days. Given our current cash position, I think this could work in our favor but need your sign-off. Their offer expires Friday. Can you review and let me know your thoughts? Best, Linda Kowalski Procurement Manager

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.85,"summary":"Procurement Manager Linda Kowalski requests sign-off on revised vendor payment terms from GlobalTech before Friday deadline.","reason":"Financial decision requiring appropriate authority approval beyond standard mailbox handling."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Stranded customer - rental car broke down in remote area
Body: Forwarding to roadside assistance coordinator and fleet management. Customer Raj Patel is currently stranded on Highway 89 approximately 40 miles from the nearest town. The rental vehicle (a 2023 Chevrolet Equinox, plate #NV-4829X) overheated and won't restart. He has limited cell reception and called from a brief signal spot. He's traveling with his pregnant wife and their 4-year-old. Temperature outside is 98°F. He has limited water. This is a safety emergency. Standard tow time to that area is 90+ minutes. We need to get roadside assistance dispatched immediately and potentially contact local authorities if we can't reach him back. Last known GPS coordinates from the vehicle: 39.4821° N, 119.7739° W - Crystal, Emergency Line

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Customer Raj Patel is stranded in extreme heat with pregnant wife and child after rental vehicle breakdown on Highway 89.","reason":"Safety emergency requiring immediate escalation to roadside assistance and fleet management specialists."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Mandatory meeting: Insurance audit findings - immediate remediation required
Body: Property and Operations Managers, Our insurance carrier completed their annual risk assessment last week and has identified 14 critical findings across six locations. They've given us 30 days to present a remediation plan or they will non-renew our coverage — which would be catastrophic for operations. I'm scheduling a mandatory meeting for Monday at 9 AM. Each location manager must attend with their facility condition reports. This directly impacts our ability to operate. No excuses. Barbara Klein Risk Management Director

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Insurance carrier identified 14 critical findings across six locations, threatening non-renewal if remediation plan isn't submitted within 30 days.","reason":"Insurance non-renewal threat requires urgent routing to risk management and operations leadership."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: LinkedIn: Your profile is being impersonated - Verify identity now
Body: Dear LinkedIn Member, We've received multiple reports that someone is impersonating your professional profile. This is a serious violation that could damage your professional reputation. To protect your identity, verify your account within the next 4 hours: http://linkedin-identity-protect.herokuapp.com/verify If unresolved, we may need to restrict both profiles. LinkedIn Safety Center

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake LinkedIn impersonation alert urging urgent identity verification via a suspicious third-party link.","reason":"Classic phishing scam using urgency and a non-LinkedIn domain to steal credentials."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : research allocation
Body: thank you

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.92,"summary":"A brief thank-you reply to a research allocation thread with no action required.","reason":"Single acknowledgment with no request or decision needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Credit card on file being used for purchases I didn't make
Body: Someone is using my account to make purchases. In the last 2 hours, I've received confirmation emails for 4 orders totaling over $2,100 that I did not place. All shipping to an address I don't recognize in Florida. I need ALL of these orders cancelled immediately, my account secured, and my payment information removed from your system. I've already contacted my bank but need you to stop these shipments before they go out. Account email: r.fitzgerald@outlook.com. Please respond NOW.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Customer reports unauthorized purchases totaling $2,100 on their account and demands immediate order cancellation and account security.","reason":"Urgent fraud case requiring specialist handling by support, security, or fraud team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your cousin's wedding registry info
Body: Hi! I finally got the registry details from Aunt Patricia for Kevin's wedding. They're registered at Crate & Barrel and Williams-Sonoma. The wedding is June 22nd at St. Mark's Church, ceremony at 3pm. Can you forward this to your brother? I don't have his new email address. Thanks!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.85,"summary":"Sender shares Kevin's wedding registry details and asks the recipient to forward them to their brother.","reason":"A direct request to forward information requires a response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: schedule crawler : hourahead failure
Body: start date : 1 / 22 / 02 ; hourahead hour : 1 ; hourahead schedule download failed . manual intervention required . log messages : parsing file - - > > o : \ portland \ westdesk \ california scheduling \ iso final schedules \ 2002012201 . txt error : dbcaps 97 data : cannot perform this operation on a closed database ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data error : dbcaps 97 data : cannot perform this operation on a closed database ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data error : dbcaps 97 data : cannot perform this operation on a closed database ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data error : dbcaps 97 data : cannot perform this operation on a closed database error : dbcaps 97 data : cannot perform this operation on a closed database error : dbcaps 97 data : cannot perform this operation on a closed database ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data ! ! ! unknown database . alias : dbcaps 97 data error : dbcaps 97 data : cannot perform this operation on a closed database

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Automated alert reports hourahead schedule crawler failure on 1/22/02 due to closed database errors requiring manual intervention.","reason":"System failure with database errors requires engineering or operations team intervention."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Connecting Flight Only 45 Minutes in Frankfurt - Concerned
Body: Hi Travel Desk, I just looked at my itinerary for the Zurich trip and my Frankfurt connection is only 45 minutes. I've flown through FRA many times and that airport is massive — I usually need at least 60-75 minutes for international-to-international connections, especially with passport control. Is there any way to rebook me on an earlier connection or a direct flight? I really cannot miss this meeting in Zurich on Monday morning. Thanks, Peter Engström

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Traveler Peter Engström requests rebooking due to a 45-minute Frankfurt connection he considers too tight for an international transfer.","reason":"Travel desk or booking specialist should handle flight rebooking to avoid missed connection."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Critical: Pre-launch Review Meeting - Product Goes Live Monday
Body: Team, We are T-minus 4 days to launch and I still have open items on the go/no-go checklist that require your input. I'm scheduling a mandatory pre-launch review for Thursday at 2 PM. If you have a conflict, you need to tell me right now so we can work around it. We cannot push this launch again without serious consequences from leadership. Reply with confirmation. Sophia Martinez Product Manager

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.93,"summary":"Product Manager Sophia Martinez requests mandatory pre-launch review meeting confirmation for Thursday at 2 PM before Monday launch.","reason":"Direct request for confirmation reply from the mailbox owner before a time-sensitive deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: microsoft windows xp tablet pc edition update
Body: time digital : system comparison wlndows x . . p pro + offlce x . . p pro - $ 80 ( s @ ve 420 $ ) wlndows x . . p - $ 50 ( s @ ve 150 $ ) see complete results alumnae northampton cromwellaffricate emotional qedvirginian caddis turnoutexclamatory montague decaffeinatemauve commensurate criterionalps thug pertinentmixture nichols boeingsomeday tonk buttresscairn

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Spam email promoting counterfeit Windows XP software with obfuscated pricing and nonsensical filler text.","reason":"Obvious spam with obfuscated text and fake software offers; no legitimate action needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: start date : 12 / 30 / 01 ; hourahead hour : 3 ;
Body: start date : 12 / 30 / 01 ; hourahead hour : 3 ; no ancillary schedules awarded . no variances detected . log messages : parsing file - - > > o : \ portland \ westdesk \ california scheduling \ iso final schedules \ 2001123003 . txt # # # cannot locate a preferred or revised _ preferred schedule that matches the final individual interchange schedule . unable to assign deal number . # # # cannot locate a preferred or revised _ preferred schedule that matches the final individual interchange schedule . unable to assign deal number .

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"Automated energy scheduling log for 12/30/01 hour 3 reports no ancillary schedules awarded and two unmatched interchange schedule warnings.","reason":"Routine automated system log with no action required from mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: cialis , valium , viagra , xanax at low price ! no prescription needed !
Body: discount rx is simple , quick , and affordable ! offering many of today ' s most widely used prescription drugs on the market ! ambien , viagra , xenical , valium , prozac , xanax and many more ! just click below for these special savings ! click here now !

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Unsolicited spam email advertising discounted prescription drugs without a prescription.","reason":"Obvious pharmaceutical spam with no legitimate business purpose."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your recommendation for a therapist?
Body: Hey, this is kind of personal but I remember you mentioned a while back that you found a great therapist. I've been thinking about talking to someone and figured I'd ask if you'd be willing to share their info. No worries if that feels weird — I totally understand. Just thought I'd ask someone I trust.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"A trusted contact is asking the mailbox owner to share their therapist's contact information.","reason":"Direct personal request requiring the mailbox owner's own response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Elderly customer locked out of account with no recovery options - compassionate handling needed
Body: Please forward to the account recovery specialist team. I spoke with Margaret Thornton, age 82, who has been locked out of her account for two weeks. She doesn't have access to the email address originally used to set up the account (it was her late husband's), and she can't complete the standard SMS verification because she recently changed phone numbers. She's in tears and says all her order history and digital purchases are tied to this account. I've verified her identity through alternative means (last 4 of SSN, billing address, purchase history) but I don't have the permissions to override the lockout. She really needs someone who can help. - Priya Sharma, Support Agent

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.95,"summary":"Support agent Priya Sharma requests account recovery specialist help for an elderly locked-out customer with no standard recovery options.","reason":"Requires specialist team with override permissions beyond the submitting agent's access."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: fw : cms rfp response
Body: fyi - - - - - - original message - - - - - from : " greg felton " @ enron + 40 enron @ enron . com ] sent : monday , march 19 , 2001 6 : 52 pm to : jafry , rahil ; abbanat , stephen subject : cms rfp response gentleman , i ' ve attached a copy of the rfp response for cms . it has been delivered via email and a hardcopy will be delivered tomorrow . please review the proposal and let ' s determine if there are any channels enron can work to ensure we make the short list . also , in anticipation of making the list i would like to discuss our presentation strategy . are you available wednesday to meet . i ' m not available mid - afternoon . please advise . thanks , greg office : ( 713 ) 868 - 5537 xl 148 mobile : ( 281 ) 787 - 9760 email : gregory . felton @ cgiusa . com - cms panhandle pipe line rfp response . zip

Output: {"triage":"review","priority":"high","should_process":true,"confidence":0.82,"summary":"Forwarded email shares a CMS RFP response and requests review to strategize for making the short list.","reason":"Recipient should review the proposal and decide on next steps or meeting availability."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Supplier contract renegotiation - need alignment before Thursday call
Body: Hi, Our primary logistics supplier just informed us they're raising rates by 18% effective next month. I have a call with their VP on Thursday to negotiate, but I need to align with you on our walk-away terms and alternative options first. Can we meet Wednesday morning? 30-45 min should suffice. This impacts our entire delivery cost structure so I want to make sure we're on the same page. Please confirm, Olivia Russo Head of Procurement

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Olivia Russo requests a Wednesday meeting to align on walk-away terms before a Thursday supplier rate negotiation call.","reason":"Direct request for meeting confirmation requiring a timely response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: plnnacle system , corel , allas , apple , nero , ado 0 be from $ 20 each
Body: . super cheaap softwares & shiiip to all countrieswe have every popular softwares u need ! you name it normal : $ 299 . oo ; you saave $ 249 . oo adobe acrobat v 6 . o professional pc - my price : $ 1 oo ; normal : $ 449 . 95 ; you saave $ 349 . 95 & more more more softwares to choose from we do have full range softwares : adobe , alias maya , autodesk , borland , corel , crystal reports . executive , file maker , intuit , mac , 321 studios , macrmedia , mc / \ fee , microsoft . nero , pinnacle systems , powerquest , quark , red hat , riverdeep , roxio , symantec , vmware softwares ,

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Spam email advertising heavily discounted pirated software shipped internationally.","reason":"Obvious spam promoting counterfeit software; no legitimate action required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: levltrra , xana , merldll
Body: hello , try this revolutionary product , cialis soft tabs . cialis soft tabs is the new impotence treatment drug that everyone is talking about . soft tabs acts up to 36 hours , compare this to only two or three hours of viagra action ! the active ingredient is tadalafil , same as in brand cialis . want cheap cialis and other meds ? no embarasing doctors visits ! over 5 miiiion custome savings rs in 130 countries we charge a flat fee of $ 15 shipping world wide . all orders will be processed and dispatched within 24 hrs . via express mail . world delivery takes 7 - 14 days so look here and save ! http : / / osseously . net / index . php ? cid to be taken out , go here 7131

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Unsolicited spam email promoting generic Cialis medication with suspicious links.","reason":"Obvious pharmaceutical spam with no legitimate business relevance."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Insurance claim review meeting - adjuster available only Friday AM
Body: Hi, The insurance adjuster handling our property damage claim from the warehouse flood has informed us she can only meet this Friday between 8-10 AM before she goes on leave for two weeks. Given that we're already past the 30-day documentation window, any further delay could jeopardize our $800K claim. I need you there as the facilities manager with all relevant documentation. Please confirm Friday 8 AM works. Best, Diane Foster Risk Management

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.93,"summary":"Diane Foster requests confirmation for a Friday 8 AM insurance adjuster meeting regarding an $800K property damage claim with a tight deadline.","reason":"Direct request requiring prompt confirmation from the mailbox owner before a time-sensitive deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Need to meet TODAY re: client escalation - when are you free?
Body: Hey, Just got off a call with Meridian Corp and they're threatening to pull the contract unless we address their concerns by end of week. I need to loop you in immediately since you own the technical relationship. Can you do 2pm or 3pm today? This can't wait until next week. - Jason

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Jason urgently requests a same-day meeting about Meridian Corp threatening to pull their contract by end of week.","reason":"Direct request for availability confirmation requiring a prompt reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: friendly notification
Body: let 5000 lenders compete to give you the lowest rate ! 1 . complete the fast short form here . 2 . database will match you with a few selected licensed lenders who will compete to give you the lowest rate . 3 . compare free customized rate quotes and offers . your free short form is here . for removal instruction , please visit here .

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited promotional spam offering loan rate comparisons from competing lenders.","reason":"Generic loan spam with no legitimate sender or actionable content for the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Union negotiation prep - must meet before Friday session
Body: Angela, The union has moved up their counter-proposal presentation to Friday. We need to align our negotiating position before then. Can you meet with me and outside labor counsel on Thursday at 2 PM? The last thing we want is to walk into Friday unprepared. Please confirm or suggest an alternative time Thursday. Thanks, Gerald Morrison VP Human Resources

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Gerald Morrison requests Angela confirm a Thursday 2 PM meeting with labor counsel before Friday union negotiation session.","reason":"Direct scheduling request requiring prompt confirmation from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: see the 19 year olds gush
Body: i met me { disithis } { chickieigirlie } , she thought i was rich . i { hititapped } it all night long . { none of us will every accomplish anything excellent or commanding except when he listens to this whisper which is heard by him alone . | it does not do to dwell on dreams and forget to live . } if you never want to see this http : / / www . meoffff . com

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Spam message with explicit content, garbled text, and an unsolicited link.","reason":"Obvious spam with no legitimate content or actionable request."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent staffing discussion - two senior devs just resigned
Body: Hi, Bad news. Both Alex and Preethi submitted their resignations this morning, effective in two weeks. That's our entire platform architecture knowledge base walking out the door. We need to discuss immediate knowledge transfer plans and whether we can make counteroffers. Can you meet this afternoon? I have 3-4 PM open. This directly impacts our Q1 deliverables so we need to move fast. Please confirm. Sarah

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"Two senior developers resigned; Sarah requests urgent meeting this afternoon to discuss knowledge transfer and counteroffers.","reason":"Direct request for meeting confirmation requiring immediate response from mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Travel vaccination info for the Costa Rica trip
Body: Hi! I just called the travel clinic and they said we need Hepatitis A and Typhoid vaccines at minimum, plus they recommended antimalarials depending on which regions we visit. The appointment costs $85 for the consultation. Can you forward this to everyone else coming on the trip? We should all get vaccinated at least 4 weeks before departure.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Sender shares travel vaccination requirements for Costa Rica trip and asks the mailbox owner to forward details to other travelers.","reason":"Direct request to forward information to other trip participants requires action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: URGENT: Unauthorized wire transfer detected - $47,500 outbound
Body: Hi Finance Team, Our fraud monitoring system flagged an outbound wire transfer of $47,500 to an account we have no prior relationship with. The transfer was initiated at 2:47 AM EST from the operating account ending in 8832. This does not match any scheduled payments or approved vendor disbursements. Please freeze the transaction immediately and confirm whether anyone on your team authorized this. We need to escalate to compliance within the hour. Regards, Marcus Webb Internal Audit

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Internal Audit flagged an unauthorized $47,500 outbound wire transfer requiring immediate freeze and compliance escalation.","reason":"Urgent financial fraud alert requires specialist routing to finance and compliance teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: VIP Customer Visit Next Week - Pre-Meeting Alignment Needed ASAP
Body: Team, Samsung's CTO and three of their senior architects are visiting our office next Tuesday for a technical deep-dive on our platform roadmap. This was just confirmed an hour ago. I need a preparation meeting with Product, Engineering, and Sales by Thursday to align on what we're presenting and what we're NOT disclosing. This visit could determine whether we land their enterprise deployment. Send me your Thursday availability now. Best, Amara Johnson VP Sales, APAC

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"VP Sales requests Thursday availability for pre-meeting alignment ahead of Samsung CTO visit next Tuesday.","reason":"Direct request to the mailbox owner for scheduling availability requiring a prompt reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Soccer tournament schedule for March
Body: Hey, Coach Miller just sent out the updated tournament schedule for the kids' soccer league in March. Looks like Jake's team plays Saturday morning at 9am and again at 2pm if they advance. I know your husband usually handles the driving - can you pass this along to him? The fields are at Riverside Park this time, not the usual location.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.72,"summary":"Soccer tournament schedule for March shared; sender asks recipient to pass details to her husband.","reason":"Direct request to forward information to another person warrants a reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: fw : press release - enron announces progress
Body: - - - - - original message - - - - - from : radford , pat sent : wednesday , november 21 , 2001 11 : 01 am subject : press release - enron announces progress

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"Forwarded Enron press release announcing company progress, dated November 21, 2001.","reason":"Forwarded press release is an informational FYI requiring no action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : march real options conference
Body: vince . thanks for getting back to me . i will have my secretary try to set up something among the three of us . gary , as vince cannot make a call on wednesday , i will have my assistant call you to try to find a suitable time . rachel , gary jackson ' s phone number is 423 751 2593 and vince kaminski ' s secretary ' s number is given below . at 03 : 34 pm 2 / 21 / 00 - 0600 , you wrote : > > > peter , > > i am in london till wednesday afternoon . i shall be back at the office on > thursday . > > please , feel free to call my secretary , shirley crenshaw 713 853 5290 , to > schedule > a conference call . i cannot access my calendar from london and don ' t know my > commitments for this day . > > vince > > > > > > peter tufano on 02 / 18 / 2000 03 : 56 : 33 pm > > to : vince j kaminski / hou / ect @ ect , gljackson 2 @ tva . gov > cc : > subject : re : march real options conference > > > > dear vince and gary , > > we are all speaking at the march real options session in ny . my work in > real options in the energy field has come , to a large part , from my > casewriting in your two organizations , so i feel that we should probably > allocate more time toward your presentations and less to mine . while we > have a two hour block among the three of us , i think we can freely > re - arrange things to produce the best result . would you two like to > schedule a brief conference call to coordinate our talks ? i am free > virtually all of next wednesday 2 / 23 , perhaps we could talk at 10 am ( est ) > or 2 pm ( est ) ? i am happy to arrange the call , if you send me your phone > numbers . thanks . > > peter tufano > > > - - - - - - - - - - - - - - - - - - - - - - - - - - - > prof . peter tufano > harvard business school > morgan hall 377 > soldiers field > boston , massachusetts 02163 > phone : ( 617 ) 495 - 6855 > fax : ( 617 ) 496 - 6592 > email : ptufano @ hbs . edu > http : / / www . people . hbs . edu / ptufano > professor peter tufano harvard business school morgan 377 soldiers field boston , ma 02163 phone ( 617 ) 495 - 6855 fax ( 617 ) 496 - 6592 email ptufano @ hbs . edu http : / / www . people . hbs . edu / ptufano

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"Email thread coordinating a conference call among three speakers for a March real options conference, with scheduling details exchanged.","reason":"Completed coordination thread with no pending action required from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: localized software , all languages available .
Body: hello , we would like to offer localized software versions ( german , french , spanish , uk , and many others ) . aii listed software is avaiiabie for immediate downioad ! no need to wait 2 - 3 week for cd delivery ! just few examples : - norton lnternet security pro 2005 - $ 29 . 95 - windows xp professionai with sp 2 fuii version - $ 59 . 95 - corei draw graphics suite 12 - $ 49 . 95 - dreamweaver mx 2004 ( homesite 5 . 5 includinq ) - $ 39 . 95 - macromedia studio mx 2004 - $ 119 . 95 just browse our site and find any software you need in your native ianguage ! best regards , arieen

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited spam email advertising pirated software downloads at suspiciously low prices.","reason":"Classic spam promoting likely pirated software; no legitimate action required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Concert tickets available - thought of your roommate
Body: Hey! My coworker has two extra tickets to the Arctic Monkeys show on March 8th at the amphitheater. She's selling them at face value ($85 each). I immediately thought of your roommate Tyler since he's obsessed with them. Can you forward this his way? She needs to know by Thursday. Her number is 555-0147 if he's interested.

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.72,"summary":"Sender offers two Arctic Monkeys concert tickets at face value and asks the mailbox owner to forward contact details to roommate Tyler.","reason":"Contains a third party's personal phone number requiring careful handling before forwarding."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Foreign subsidiary cash repatriation blocked - capital controls imposed
Body: Urgent update: The Central Bank of Nigeria has imposed new capital controls effective immediately. Our subsidiary in Lagos has approximately $6.3M in local currency that we planned to repatriate this quarter to fund debt service. We're working with local counsel to understand the exemption process, but early indications are this could take 60-90 days minimum. We need to adjust our consolidated cash flow forecast and identify alternative funding for the December debt payment. Omar Hassan International Treasury

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"Nigerian capital controls are blocking $6.3M repatriation, threatening December debt service and requiring cash flow forecast revision.","reason":"Finance, treasury, and legal specialists must handle this cross-border regulatory and debt-service issue."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Restatement Risk: Revenue Recognition Error Discovered in Q2 Filings
Body: Confidential - Executive Distribution Only During our SOX testing, we discovered that approximately $6.8M in revenue was recognized prematurely in Q2 related to the Meridian contract. The performance obligations had not been satisfied per ASC 606 criteria at the time of recognition. We need to assess whether this constitutes a material misstatement requiring restatement of previously filed 10-Q. Legal and external auditors should be notified today. Please treat this with the highest confidentiality. Amanda Torres Director of Financial Reporting

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Director of Financial Reporting reports a $6.8M revenue recognition error in Q2 filings that may require restatement and immediate legal and auditor notification.","reason":"Material financial misstatement requiring legal, audit, and executive escalation beyond the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: bad debt
Body: please plan to attend a meeting with brian redmond and bob hall on thursday at 4 : 00 in conference room 3567 . each person should be prepared to discuss the current status of each " bad debt " account that was assigned to them in february . if you are unable to attend you will need to schedule a private meeting with brian redmond at a later date . janet

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Janet requests attendance at a Thursday 4:00 meeting in conference room 3567 to discuss assigned bad debt accounts.","reason":"Direct meeting request requiring confirmation or scheduling a private alternative."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: CRITICAL: Client escalation meeting - need you there tomorrow AM
Body: James, We have a serious situation with the Meridian account. They're threatening to terminate the contract unless we meet face-to-face tomorrow morning. I've blocked 9:00-10:30 AM in the downtown office. This is a $4.2M relationship and the VP of Procurement specifically asked for you by name. Drop whatever else is on your calendar. This cannot wait. - Rachel Torres SVP, Client Relations

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.92,"summary":"SVP Rachel Torres urgently requests James attend a 9–10:30 AM client escalation meeting tomorrow to save a $4.2M Meridian account.","reason":"Direct personal request requiring the mailbox owner's confirmation or response about attendance."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: your way to save on quality pc program discs
Body: please have a look here . you take 5 mins only and save hundreds of dolloars possible . the site offers customers more selection on computer program discs . for programs for office administration , operation system , programming , graphic design and processing . if you want to save on computer programs for office administration , operation system , pc diagnostics , finance and graphic design , please check our site for more deals and specials . http : / / www . shortcutoclarity . com / boa / compare the deals offered our discount store . customers can save more on leading computer programs for office administration , operation system , programming , pc diagnostics and finance . even if they transcend national interests . mairead maguire corrigan , at meetings , abbas greetsthe militants with the traditional handshake , followed by three kisses on the cheeks , according

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited promotional spam advertising discounted software with incoherent filler text.","reason":"Obvious spam with promotional links and nonsensical content requiring no action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Vendor payment fraud - fake invoice scheme discovered
Body: URGENT - I discovered that someone has been submitting fraudulent invoices under a vendor name similar to one of our legitimate suppliers. The fake entity "Grainger Industrial Suppy LLC" (note the misspelling) has received 7 payments totaling $234,500 over the past 4 months. The bank account traces to a shell company. I've frozen all pending payments to this vendor code and alerted internal audit. We need to determine the full scope and report this to law enforcement. Who should I loop in from legal? - Jason Park, AP Manager

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"AP Manager reports a fraudulent vendor invoice scheme totaling $234,500 over four months and needs legal guidance.","reason":"Active financial fraud requires immediate routing to legal, compliance, and senior management."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Audit Confirmation Letter - Signature Required
Body: Dear Ms. Franklin, Our external auditors (Deloitte) have sent a bank confirmation letter that requires your signature as CFO. They've requested it be returned by January 22 to stay on schedule with the year-end audit. I've attached the letter for your review. Could you please confirm you're comfortable signing, or let me know if there are any items you'd like to discuss first? Thank you, Daniel Park Financial Reporting Team

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.88,"summary":"External auditors require CFO signature on a bank confirmation letter by January 22 for year-end audit.","reason":"CFO signature on an official audit document requires specialist or authority handling beyond the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Threat of legal action if service not restored within 24 hours
Body: Dear Support, This is my fourth attempt to reach someone about our account suspension. We have been locked out for 3 business days despite making all payments on time. Our legal counsel has advised us that we will be pursuing damages if service is not restored within 24 hours, as this constitutes a breach of our SLA. I have attached copies of all payment confirmations. Please have a manager or someone with authority contact me immediately. Robert Ashworth CEO, Ashworth & Partners Ltd.

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.93,"summary":"CEO reports 3-day account suspension despite timely payments and threatens legal action within 24 hours if service not restored.","reason":"Legal threat and SLA breach require immediate escalation to management and legal or support teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Accounts Receivable Aging - Several Key Accounts Over 90 Days
Body: Hi Paula, I wanted to flag that our AR aging report shows $1.8M in receivables over 90 days, with three major accounts comprising 70% of that total: Brightstar Corp ($540K), Zenith Holdings ($420K), and Pacific Dynamics ($310K). I've made multiple collection attempts but haven't received firm commitment dates. Should we escalate to legal, adjust our bad debt reserve, or involve sales leadership? I need guidance on next steps before month-end close. Thanks, Daniel Ortiz Collections Supervisor

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Collections supervisor flags $1.8M in AR over 90 days across three accounts and requests guidance before month-end close.","reason":"Significant financial exposure requiring finance, legal, or sales leadership decision beyond mailbox owner."}