Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: URGENT: Q4 Revenue Shortfall - Immediate Attention Required
Body: Hi team, I'm flagging a critical issue with our Q4 revenue numbers. We're currently tracking 18% below forecast with only 3 weeks remaining in the quarter. The shortfall is primarily driven by delayed enterprise deals in EMEA and APAC regions. We need an emergency pipeline review meeting this week. Please block time on Thursday morning. Regards, David Chen VP Finance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"VP Finance reports Q4 revenue is 18% below forecast and requests an emergency pipeline review meeting Thursday.","reason":"Critical financial shortfall requiring leadership and cross-team response beyond a simple reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Moving company quote - pretty reasonable
Body: Hey, got a quote from those movers I used last year. For a 2-bedroom apartment, local move, they quoted $650 for 3 hours plus $150/additional hour. They include blankets, dollies, and basic insurance. Company is called Swift Movers, ask for Ramon. Can you send this to your roommate since she's the one coordinating the move? Their number is (415) 555-0336. They book up fast in summer so she should call soon.

Output: {"triage":"escalate","priority":"normal","should_process":true,"confidence":0.82,"summary":"Sender shares a moving company quote and asks the recipient to forward contact details to their roommate coordinating a move.","reason":"Message requires forwarding to a third party, making escalation the appropriate action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Dividend Declaration - Board Resolution Needs Financial Confirmation
Body: The board has tentatively approved a $0.35/share quarterly dividend, but before we file the resolution, I need you to confirm that we have sufficient retained earnings and liquidity to support the payout without triggering any debt covenant issues. Total distribution would be approximately $12.6M based on shares outstanding. Can you run the analysis and confirm we're clear? Board secretary needs the green light by Wednesday. Eleanor Marsh Corporate Secretary

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.91,"summary":"Corporate Secretary Eleanor Marsh requests financial confirmation of retained earnings and liquidity for a $12.6M quarterly dividend before Wednesday board filing.","reason":"Requires finance team analysis to confirm dividend viability and debt covenant compliance."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: URGENT: Your account has been compromised - Immediate verification required
Body: Dear Valued Customer, We have detected suspicious login activity on your account from an unrecognized device in Moscow, Russia. Your account will be permanently suspended within 24 hours unless you verify your identity immediately. Click here to verify: http://secure-bankofamerica-verify.com.ng/login Please do not ignore this message as your funds may be at risk. Bank of America Security Team

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Phishing email impersonating Bank of America claiming suspicious login activity and demanding urgent account verification.","reason":"Classic phishing scam with fake urgency and suspicious non-official domain."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Need face-to-face ASAP about the Thompson situation
Body: Greg, I can't put this in writing but we need to talk about what happened with Thompson's team today. HR implications are significant and I need your guidance before this escalates further. Are you in the office? Can I come by in the next hour? If not, can we do a private call — no recordings. Thanks, Lisa

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.85,"summary":"Lisa urgently requests a private in-person or phone meeting with Greg regarding a sensitive HR situation involving Thompson's team.","reason":"Urgent HR matter requiring direct response to confirm availability for meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Capital Expenditure Request - New Data Center ($2.1M)
Body: Dear CFO, I'm submitting the formal CapEx request for the new data center buildout. Total estimated cost is $2.1M, with $800K needed in Q1 for equipment deposits. The ROI analysis shows a 3.2-year payback period. IT leadership has signed off on the technical specs. I need your financial approval to move forward with the first tranche. Can you confirm by Wednesday? Thank you, Brian Keller VP Infrastructure

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"VP Infrastructure requests CFO approval for a $2.1M data center CapEx with $800K needed in Q1 by Wednesday.","reason":"Large financial approval request requiring CFO or finance team action by a stated deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: start date : 1 / 27 / 02 ; hourahead hour : 11 ;
Body: start date : 1 / 27 / 02 ; hourahead hour : 11 ; no ancillary schedules awarded . no variances detected . log messages : parsing file - - > > o : \ portland \ westdesk \ california scheduling \ iso final schedules \ 2002012711 . txt

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.85,"summary":"Automated system log message reporting no ancillary schedules awarded and no variances for a specific hour.","reason":"Routine automated log notification requiring no action or response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your recipe for the lemon bars
Body: Those lemon bars you brought to the potluck were incredible! I've been craving them ever since. Would you mind sending me the recipe? I want to make them for my coworkers this week. Thanks in advance!

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.92,"summary":"Someone is requesting the lemon bars recipe the mailbox owner brought to a potluck.","reason":"A direct personal request requires a reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: personnel
Body: hi louise , i heard on the grapevine that you might be considering beth for a commerical role - true or false ? i also heard you were interested in plante as a replacement - true or false ? see you soon ( i ' m in this afternoon after closing on my house ) . best regards mrp

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.72,"summary":"Sender asks Louise to confirm rumors about Beth's potential commercial role and Plante as a replacement.","reason":"Direct questions require a response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Thanksgiving travel plans - need input
Body: Hey fam, I'm trying to coordinate Thanksgiving travel. Right now it looks like we'll drive up Wednesday evening and stay through Sunday morning. Can someone forward this to Stephanie? She left the group chat apparently and I want to make sure she's in the loop for planning. Also need to know if anyone has dietary changes this year - Mark, are you still doing keto?

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.72,"summary":"Family member coordinating Thanksgiving travel plans and asking for dietary info and to forward message to Stephanie.","reason":"Personal coordination email requires the recipient to act or forward to Stephanie."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Service completely down for 3 days - enterprise account losing revenue
Body: Support team, Our enterprise dashboard has been inaccessible since Tuesday morning. We run an e-commerce platform that depends on your API for real-time inventory sync across 14 warehouses, and we are currently losing approximately $12,000/hour in failed transactions because orders cannot be validated. I've submitted tickets #90221 and #90245 with no meaningful response beyond auto-replies. Our dedicated account manager Sarah Chen appears to be out of office and nobody has picked up her cases. We pay $8,500/month for your platinum tier specifically for guaranteed uptime and 1-hour response SLA. Neither of those commitments is being honored right now. If this isn't resolved within the next 4 hours, we will need to begin migrating to a competitor and will be pursuing compensation for lost revenue per our contract terms. Please escalate this immediately. Daniel Okafor CTO, BrightCart Solutions daniel.okafor@brightcart.io (415) 555-0187

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.98,"summary":"Enterprise customer reports 3-day API outage causing $12,000/hour revenue loss, unresolved tickets, and SLA breach with migration threat.","reason":"Critical outage with financial impact and SLA breach requires immediate escalation to support and account management."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: koch three rivers , # 6722
Body: i spoke with larry zamit this morning regarding the outage january 1 through 6 . he agreed to hold the gas for us and batch it throughout the rest of january . at this point we have 3 , 007 nominated for 1 / 1 / 00 and that is what he has agreed to hold . questions ? ? give me a call . charlotte / aimee

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"Charlotte/Aimee reports Koch Three Rivers outage resolution; Larry Zamit agreed to hold and batch 3,007 nominated gas through January.","reason":"Operational update requiring the recipient to review or follow up as needed."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Investor Wire Instructions - Closing Tomorrow
Body: Hi, We're closing the Series C round tomorrow and I still need confirmed wire instructions from your office. The total amount coming in is $12.5M across three tranches. Our counsel needs the finalized bank details and signatory confirmation before 9 AM tomorrow. Can you send these over today? Thanks, Jordan Blake General Partner, Apex Ventures

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.92,"summary":"Sender requests wire instructions and signatory confirmation for a $12.5M Series C closing due by 9 AM tomorrow.","reason":"High-value financial transaction requiring immediate routing to finance or legal team."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Baggage Claim Still Unresolved After 5 Days - Need Escalation
Body: Hello, I filed a delayed baggage claim (Reference: LHRBA48291) with British Airways five days ago after my luggage didn't arrive on my flight to Boston. I've called three times and keep getting told it's being traced, but no one can give me a concrete update. The bag contains my presentation materials and business suits for client meetings this week. I've had to purchase replacement clothing out of pocket. Can someone from our corporate travel team escalate this with our BA account manager? Frustrated but hopeful, Caroline Meyers

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Caroline Meyers requests corporate travel team escalation of a 5-day unresolved British Airways delayed baggage claim affecting business meetings.","reason":"Urgent business impact requires routing to corporate travel team for BA account manager escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Shipping container lost at sea - $340K in customer inventory
Body: Please route to our insurance claims department, logistics VP, and the affected customer's account team. We've received confirmation from the carrier that container MSCU-4471823 was lost overboard during transit from Shenzhen to Long Beach. This container holds inventory belonging to our client Broadleaf Distributors valued at approximately $340,000. The client doesn't know yet. Someone senior needs to make that call and outline our insurance process. Their CEO is James MacIntyre. I've attached the carrier's incident report and our shipping manifest. Time-sensitive as insurance filing deadlines apply. Regards, Peter Nakamura Logistics Coordinator

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Logistics coordinator reports a $340K client inventory loss at sea requiring urgent escalation to insurance, logistics VP, and account team.","reason":"High-value incident with filing deadlines requires immediate routing to multiple senior stakeholders."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Vendor Payment Hold - Contract Dispute
Body: Hi, Legal has advised us to place a hold on all payments to DataStream Analytics pending resolution of the contract dispute over their SLA failures last quarter. However, we have a $156,000 invoice due tomorrow and they're threatening collections. Should I proceed with the hold as legal recommends, or make the payment to preserve the relationship while negotiations continue? I need guidance before EOD. Regards, Miguel Santos AP Supervisor

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"AP Supervisor seeks urgent EOD guidance on a $156,000 payment hold advised by Legal amid a vendor contract dispute and collections threat.","reason":"Time-sensitive financial and legal conflict requires escalation to finance leadership and legal counsel."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: kenai review - note on urban dating in 2005
Body: hi my name is madeline and i ' m 20 years old . i have fit body , blonde hair and blue eyes . i would like to get to know men . i am a bit shy but open for everything . you can contact me now at : http : / / muck . folosko . com / 575 r . html ( registration is free of charge ) see you soon you ' re a catch . you know it and we know it . now it ' s time to let them know it . 1 , 451 , 631 swingers already registered so , what are you waiting for ? just click below and dive right into creating your ad : http : / / philosopher . folosko . com / 575 r . html if you got this message by mistake , or you do not wish to get messages from dating please click : http : / / deliberate . folosko . com / nothanks . php ion marketing limited d 2 , 23 , borrett road , mid - levels west hong kong

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited dating/swinger site spam with promotional links and fake personal introduction.","reason":"Obvious spam promoting a dating site with no legitimate business relevance."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Per Diem Rate Discrepancy - London vs. Budget Approved
Body: Hi Finance Team, I'm reviewing the travel policy for my upcoming London trip and noticed the approved per diem of $75/day for meals doesn't align with the GSA international rate for London, which is currently $132/day. Given the cost of dining in central London, the lower rate would be quite challenging. Could someone clarify which rate applies for international travel? I want to make sure I'm not out of pocket or in violation of policy. Thanks for your help, Robert Flanagan Business Development

Output: {"triage":"escalate","priority":"normal","should_process":true,"confidence":0.87,"summary":"Robert Flanagan asks Finance to clarify which per diem rate applies for his London trip due to a discrepancy between approved and GSA rates.","reason":"Finance team needs to resolve a policy and budget discrepancy requiring specialist input."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Insurance agent who speaks Korean
Body: Hey! I finally tracked down that insurance agent I mentioned. His name is David Yoon and he's fluent in Korean, which I know is important for your in-laws. He handles home and auto insurance and was incredibly patient explaining everything to my parents. His office is on MLK Blvd and his direct line is (206) 555-0891. Would you mind forwarding this to your mother-in-law? Tell her she can call anytime during business hours.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"A contact shares a Korean-speaking insurance agent's details and asks the recipient to forward them to their mother-in-law.","reason":"Message requests a direct action—forwarding contact info—warranting a reply or follow-up."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Credit Line Renewal - Bank Needs Response by Friday
Body: Team, First National has sent the revised terms for our $5M revolving credit facility renewal. The interest rate is 75bps higher than last year, and they've added a new covenant around debt-to-equity ratio. They need our acceptance or counter-proposal by Friday. Can we schedule a quick call today to discuss? I'd like your thoughts on whether we should push back on the rate or accept given current market conditions. Best, Amanda Torres Treasury

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.93,"summary":"Treasury's Amanda Torres requests urgent team discussion on $5M credit facility renewal with revised terms due Friday.","reason":"Time-sensitive financial decision requiring finance or senior management input before Friday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Carpooling to Sarah's wedding?
Body: Hey! Since Sarah's wedding venue is about 2 hours outside the city, I was thinking we could carpool together. I'm happy to drive. I was planning to head out around 1pm to get there with some buffer time before the 4pm ceremony. Would that work for you? Also, are you staying overnight at the hotel block or driving back that night?

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Friend proposes carpooling to Sarah's wedding and asks about overnight plans.","reason":"Direct personal question requires a response from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Budget Approval - CFO wants to meet with us first thing Monday
Body: Just got word that the CFO wants to review our department's budget request in person before it goes to the board on Tuesday. She's carved out 8:00 AM Monday for us. I know it's early but we can't push back on this one - she has final say on whether our headcount expansion gets approved. Can you be there with the updated staffing justification document? Let me know, Preeti

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.95,"summary":"Preeti requests confirmation of attendance at a Monday 8 AM CFO budget meeting requiring the updated staffing justification document.","reason":"Time-sensitive meeting request requiring direct confirmation and document preparation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Layover Too Short - Risk of Missing Connection in Frankfurt
Body: Hi there, I just looked more carefully at the itinerary you booked for my trip to Johannesburg and I'm concerned about the Frankfurt connection. I have only 55 minutes between landing (Terminal 1) and my departure to JNB (Terminal 2). Given that Frankfurt requires a bus transfer between terminals and I'll need to go through passport control, this seems really tight. Is there an alternative routing that gives me more buffer? I really can't afford to miss that connection. Best, Nicholas Grant

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Nicholas Grant is concerned his 55-minute Frankfurt layover is too short and requests an alternative routing to Johannesburg.","reason":"Customer flagged a time-sensitive travel issue requiring a direct response or rebooking action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Carpool schedule change for kids' swim practice
Body: Hi! Quick heads up - I can't do the Tuesday/Thursday carpool for the next two weeks because of a work conflict. I talked to Denise and she can cover Tuesdays, but we still need someone for Thursdays. Could you pass this along to the other swim parents in our rotation? If nobody can do Thursdays, I'll figure out an alternative. Sorry for the short notice!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.85,"summary":"A swim carpool parent needs Thursday coverage for two weeks and asks the recipient to notify other parents.","reason":"Direct request requiring a response or action to coordinate carpool coverage."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Are you still coming to the barbecue on Saturday?
Body: Hey! Just checking in because I'm trying to get a headcount for the food. Sarah mentioned you might have something else going on that day. Let me know either way — no pressure if you can't make it. We're starting around 3pm and Tom's bringing his famous ribs.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.95,"summary":"Friend asking for RSVP confirmation to a Saturday barbecue starting at 3pm.","reason":"A direct question requiring a yes or no response for headcount planning."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Meeting with Union Representatives - Grievance Hearing Next Week
Body: Hello, The union has filed a formal grievance regarding the recent shift schedule changes and we have a hearing scheduled for next Wednesday. I need to meet with you and the HR business partner before then to review documentation and prepare our position. Given the CBA language involved, any misstep here could set a costly precedent. Can we meet Monday or Tuesday? Thanks, Karen Whitfield Labor Relations Manager

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Labor Relations Manager Karen Whitfield requests a pre-hearing meeting Monday or Tuesday to prepare for a union grievance hearing next Wednesday.","reason":"Time-sensitive formal grievance hearing requires direct scheduling response before Wednesday."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: ALERT: Someone is using your Social Security number
Body: URGENT IDENTITY THEFT ALERT We have detected that your Social Security number is being used to open new credit accounts. Three new accounts were opened in the last 48 hours. To freeze your credit and prevent further damage, verify your identity here: http://identity-protection-alert.com/freeze Every minute you wait, more damage could be done to your credit score. US Credit Protection Bureau

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Urgent SSN identity theft alert urging immediate action via suspicious link from unverified bureau.","reason":"Classic phishing scam with fake urgency and suspicious domain; should not enter workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Government audit notification - pre-audit meeting required immediately
Body: Finance Leadership, We received notification today that the DOD Inspector General's office will be conducting an audit of our government contracts starting next Monday. This is not a routine review — it appears to be triggered by a specific complaint. I need all program managers and finance controllers for government programs in a meeting tomorrow at 8:00 AM sharp. We need to ensure our documentation is in order and align on our response approach. Do NOT discuss this outside of this distribution list. Steven Park General Counsel

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.85,"summary":"General Counsel notifies finance leadership of an imminent DOD Inspector General audit triggered by a complaint, requiring an urgent meeting tomorrow at 8 AM.","reason":"Legal and compliance matter requiring immediate escalation to relevant program managers and finance controllers."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Critical: Product Launch Go/No-Go Meeting - Wednesday
Body: Hi all, I'm calling a go/no-go meeting for the Atlas product launch this Wednesday at 11 AM Pacific. Given the issues flagged by QA last week, we need all department heads present to make a final decision. Marketing has already committed $2M in launch spend that goes live Friday. If we delay, the financial impact will be significant. Please confirm your attendance immediately. Thanks, Jennifer Walsh SVP Product

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"SVP Product requests immediate attendance confirmation for a Wednesday go/no-go meeting on the Atlas product launch with major financial implications.","reason":"High-stakes decision meeting requires direct confirmation of attendance from the recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Architecture review before cloud migration cutover this weekend
Body: Hey, The cloud migration cutover is scheduled for Saturday night. I want to do a final architecture review meeting on Thursday or Friday to make sure we haven't missed anything. Last time we skipped this step we had 6 hours of downtime. I need the infrastructure leads, the DBA team, and you in the room. 2 hours max. What works? Please respond today so I can send calendar invites. Cheers, Raj Krishnamurthy Principal Architect

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.97,"summary":"Raj requests a Thursday or Friday architecture review meeting before Saturday's cloud migration cutover and needs a same-day response.","reason":"Time-sensitive meeting coordination requires a direct reply today before the weekend cutover."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Found your friend's lost dog posting
Body: Hey! I saw on Nextdoor that someone found a brown and white spaniel mix near Cedar Park - no collar but has a microchip they couldn't scan. Isn't your friend Emily missing a dog that matches that description? The finder's name is Mark and he posted around 6pm today. I can't find the original lost dog post to cross-reference. Can you forward this to Emily just in case? The dog is being kept at 789 Oak Street temporarily. Hope it's a match!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.72,"summary":"A contact shares a possible match for friend Emily's lost dog found near Cedar Park with a microchip.","reason":"Message requests the mailbox owner to forward information to a third party."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Credit Line Renewal - Signature Required This Week
Body: Hello, Your revolving credit facility of $5M with First National Bank expires on the 28th. We've negotiated favorable renewal terms at SOFR + 175bps, but the bank needs the signed renewal agreement returned by Friday. I've attached the documents for your review. Could you please confirm whether you're comfortable with the terms or if you'd like to discuss modifications? Best, Jennifer Watts Treasury Department

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.82,"summary":"Treasury contact Jennifer Watts requests signature on $5M credit facility renewal agreement due Friday with updated SOFR terms.","reason":"Time-sensitive financial document requiring authorized signatory and finance team involvement."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wire Transfer of $285,000 - Awaiting Your Authorization
Body: Dear Ms. Thompson, The wire transfer request for $285,000 to Nakamura Industrial Co. (ref: PO-2024-0891) is staged and ready for execution. Per our dual-authorization policy, we need your electronic approval before we can release the funds. The vendor has indicated that any delay beyond Friday will impact our delivery timeline for the Q1 production run. Please log into the treasury portal and authorize at your earliest convenience. Regards, Priya Sharma Treasury Operations

Output: {"triage":"review","priority":"critical","should_process":true,"confidence":0.82,"summary":"Treasury Operations requests Ms. Thompson's electronic authorization for a $285,000 wire transfer to Nakamura Industrial Co. by Friday.","reason":"High-value financial authorization request requires manual verification before any action is taken."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: re : account
Body: thank you very much for your mortgage refinance application . the company that best suited your needs is requesting applicant verification in order to process your claim . ( company id : p - 035 ) thanks , rachel clemons broker ( p - 531 - 842 )

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.85,"summary":"Unsolicited message claiming to be a mortgage broker requesting applicant verification for a refinance application.","reason":"Appears to be unsolicited spam or scam with no clear legitimate context."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Yoga class schedule change - new instructor
Body: Hey! Just a heads up that the Tuesday/Thursday 6pm yoga class at the community center is switching instructors starting next week. The new teacher, Priya, is amazing - much more focused on vinyasa flow. I know your roommate was interested in joining. Can you let her know? Registration is open and the first class is free for newcomers.

Output: {"triage":"reply","priority":"low","confidence":0.72,"should_process":true,"summary":"Yoga class at community center is changing instructors; sender asks recipient to inform their roommate about the update.","reason":"Message requests a direct action—passing information to the roommate—warranting a reply."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Capital Expenditure Request - New Manufacturing Line
Body: Hi, I'm submitting the CapEx request for the new packaging line at the Charlotte facility - total investment of $4.7M with expected payback of 2.3 years. The equipment vendor has offered a 12% discount if we commit by this Friday. I need budget approval and confirmation that this aligns with the capital allocation plan we discussed last month. Can you reply with your decision? Tom Greenfield Operations VP

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Operations VP Tom Greenfield requests $4.7M CapEx approval for a Charlotte packaging line with a Friday vendor discount deadline.","reason":"Large capital expenditure requiring budget authority and finance or executive approval."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: You've won $4,500,000 in the Microsoft Global Lottery!
Body: CONGRATULATIONS!!! Your email address was selected in our annual Microsoft Global Lottery draw. You have won the sum of $4,500,000.00 USD. To claim your prize, you must respond within 48 hours with your full name, date of birth, phone number, and a copy of your government-issued ID. Contact our claims agent Mr. David Williams at claims-dept@ms-lottery-pay.com immediately. This is time-sensitive. Failure to respond will result in forfeiture of your winnings. Microsoft Promotions Team

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Fake Microsoft lottery scam claiming the recipient won $4.5 million and requesting personal information.","reason":"Classic advance-fee lottery scam; not legitimate mail requiring any action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Mandatory Compliance Review Meeting - Regulatory Deadline Approaching
Body: Dear Department Heads, As you are aware, the SEC filing deadline is December 15th. We are scheduling a mandatory compliance review meeting for all department heads on Wednesday, November 29th at 10:00 AM in the Executive Boardroom. Failure to attend may result in gaps in our regulatory submission that could expose the firm to significant penalties. Please treat this as your highest scheduling concern for the week. If you absolutely cannot attend, you must designate a senior delegate and notify my office by end of day Monday. Regards, Patricia Holmes Chief Compliance Officer

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.91,"summary":"Chief Compliance Officer mandates department heads attend an SEC filing compliance review meeting on November 29th with a December 15th regulatory deadline.","reason":"Regulatory deadline and mandatory attendance require immediate routing to relevant department heads."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: fw : dynegy vs . enron : a tale of two companies
Body: this had to come up at some point . - r - - - - - original message - - - - - from : issuealert @ scientech . com [ mailto : issuealert @ scientech . com ] sent : wednesday , october 24 , 2001 12 : 19 pm to : issuealerthtml @ listserv . scientech . com subject : dynegy vs . enron : a tale of two companies today ' s issuealert sponsors : scientech is currently interviewing 1 , 500 utilities on cis / crm and customer care in the united states and canada to determine : the leading software providers drivers of utility technology decisions analysis of license sales versus asp sales new market opportunities growing / shrinking software markets download a sample prospectus for an introduction to this new survey at : and contact jon brock at 505 - 244 - 7607 for more details . electric power system & natural gas system maps are available from scientech , inc . click here for full descriptions and prices of electric and gas maps . october 24 , 2001 dynegy vs . enron : a " tale of two companies " by will mcnamara director , electric industry analysis facts : dynegy inc . ( nyse : dyn ) beat expectations in the third quarter , reporting that its earnings rose to $ 286 million , or 85 cents per diluted share , from $ 177 million , or 55 cents per diluted share , for the same period in 2000 . this represented a 22 - percent increase from 3 q 2000 and boosted the company ' s 2001 earnings estimate . dynegy has a market capitalization of $ 14 . 5 billion . its stock is currently trading at about $ 43 down from a 52 - week high of $ 59 , although it is important to note that for year - end 2000 the company ' s stock was one of the top performers among standard dynegy , on the other hand , not only believes in the ownership of physical assets , but has set a goal that could ultimately establish the company as owning one of the largest generation arsenals in the industry . let ' s look at the companies separately . we ' ll discuss enron first since it is the older of the two . enron readily admits that its strategy is difficult to define , but a close approximation is that enron literally creates commodity markets so that it can deliver physical commodities to customers . the participation and success in commodity markets , according to enron , does not necessitate ownership of physical assets . in fact , the company has routinely sold physical assets that are not considered to be strategic to its wholesale business . rather , enron has concentrated on developing a new philosophy of risk management excellence , in which it will merely buy and sell the commodities it needs to participate in trading venues . as an example , enron bought portland general ( which owns 2 , 000 mw of generation and 41 , 600 kilometers of electric t & d lines ) in 1996 as a way to launch its penetration of the west coast power markets . when competition fizzled in that region , enron put portland general back on the sales block ( a sale of portland general to northwest natural is ...

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.88,"summary":"Forwarded industry newsletter comparing Dynegy and Enron business strategies and Q3 financial results from October 2001.","reason":"Routine forwarded industry newsletter requiring no reply or action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: NOTICE: Legal action pending - Respond within 24 hours
Body: Dear Sir/Madam, This is to inform you that a legal complaint has been filed against you regarding an outstanding debt of $12,450.00. Court proceedings will begin if you do not respond within 24 hours. View the complaint and respond: http://legal-notice-response.com/case/29481 You will need to provide your full legal name, date of birth, and Social Security Number to verify your identity and access the case details. Legal Notices Department Smith & Associates Law Firm

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.95,"summary":"Unsolicited message claiming legal action and demanding personal information including SSN within 24 hours.","reason":"Classic scam pattern requesting sensitive personal data via suspicious link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Credit Facility Covenant Breach - Immediate Attention Required
Body: Mark, I've just run the preliminary numbers for the quarter and we are in technical violation of our debt-to-EBITDA covenant under the revolving credit facility. Our ratio came in at 4.3x versus the 4.0x maximum. If we don't cure this within 30 days, the lenders can accelerate the full $150M outstanding balance. We need to discuss options: asset sales, equity injection, or negotiating a waiver with the bank syndicate. I've already reached out to our relationship manager at JPM but we need a formal plan by Friday. Call me as soon as you get this. Rachel Morrison CFO

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"CFO Rachel Morrison reports a technical covenant breach on a $150M credit facility requiring a cure plan by Friday.","reason":"Financial and legal urgency requires immediate escalation to relevant stakeholders and advisors."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Safety Concerns - Proposed Hotel in Bogotá
Body: James, I looked up the hotel that was booked for my Bogotá trip and I have some concerns. The Hotel Continental is in the La Candelaria district, which multiple travel advisories flag as having safety issues, especially at night. I'll be arriving after 10 PM. Could we look at options in the Zona T or Parque 93 areas instead? I know they might be slightly above policy limits but I think security should be the deciding factor here. Thanks for understanding, Rachel Kim

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Rachel Kim requests a hotel change for her Bogotá trip citing safety concerns about the booked location and late arrival time.","reason":"Traveler safety concern requires prompt response and likely rebooking action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Elderly customer scammed through our marketplace - requesting help recovering funds
Body: Please forward to fraud investigations and our trust team. 78-year-old Harold Bennett was scammed out of $3,200 by a seller on our marketplace who convinced him to pay outside the platform's protection system via gift cards. His granddaughter, Lisa Chen, is now handling the case and wants to know what seller information we can provide to law enforcement. She also wants to understand why the seller account (with multiple previous complaints) wasn't suspended sooner. The family is considering media involvement.

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.95,"summary":"Elderly customer lost $3,200 in a marketplace gift card scam; family seeks seller data for law enforcement and questions platform oversight.","reason":"Requires fraud investigations and trust team due to legal, reputational, and compliance implications."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: all graphics software available , cheap oem versions .
Body: good morning , we we offer latest oem packages of all graphics and publishing software from corei , macromedia , adobe and others . $ 80 adobe photoshop 8 . 0 / cs $ 140 macromedia studio mx 2004 $ 120 adobe acrobat 7 . 0 professionai $ 150 adobe premiere pro 1 . 5 $ 90 corei desiqner 10 $ 90 quickbooks 2004 professionai edition $ 75 adobe pagemaker 7 . 0 $ 70 xara x vl . 1 $ 75 adobe audition 1 . 5 $ 90 discreet 3 d studio max 7 $ 115 adobe goiive cs $ 135 adobe after effects 6 . 5 standard $ 45 adobe premiere eiements $ 125 corei painter ix $ 80 adobe lliustrator cs $ 80 adobe indesiqn cs $ 240 adobe creative suite $ 140 adobe framemaker 7 . 1 $ 50 ulead cooi 3 d production studio 1 . 0 . 1 $ 90 alias motion builder 6 professionai $ 30 quicken 2004 premier home & biz $ 30 adobe photoshop elements 3 . 0 $ 110 adobe premiere pro 7 . 0 learn more . . . sincereiy , ashlee

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Unsolicited bulk email advertising cheap OEM software packages from multiple vendors at suspiciously low prices.","reason":"Classic spam promoting pirated software; no legitimate action required."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Capital Expenditure Request - New Data Center Equipment ($890K)
Body: Hi Sarah, I'm submitting a capex request for $890,000 to cover new server infrastructure for our Dallas data center. This was discussed during planning but never formally approved. The vendor has offered a 12% discount if we commit by end of month. Can you let me know if this fits within our remaining capex envelope for the year? According to my records we've used about $3.1M of our $4.5M budget. Happy to provide the full business case if needed. Thanks, Jason Reeves IT Infrastructure

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.88,"summary":"Jason Reeves requests formal approval for an $890K capex expenditure on server infrastructure with a month-end vendor deadline.","reason":"Large financial commitment requiring finance or budget authority review and approval."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Critical Client Meeting - Tomorrow 9AM - Please Confirm
Body: Team, Johnson & Partners has requested an urgent face-to-face meeting tomorrow morning at 9 AM regarding their contract renewal. They've indicated they're considering moving to a competitor if we can't address their concerns immediately. I need you, Sarah, and David in the room. This is a $4.2M account — we cannot lose this. Let me know within the hour if there are any conflicts. Thanks, Robert Alvarez VP of Sales

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.95,"summary":"VP of Sales requests urgent confirmation for a $4.2M client meeting tomorrow at 9AM.","reason":"Time-sensitive confirmation required within the hour for a critical client retention meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Travel insurance claim - cancelled flight due to airline strike
Body: Hello, I'm writing to flag an issue with my recent trip to Rome. My Alitalia flight on March 3rd was cancelled due to the cabin crew strike, and I had to rebook on Lufthansa via Frankfurt at an additional cost of €487. I've attached the cancellation notice, the new booking confirmation, and the receipt. Please advise on how to proceed with the travel insurance claim. The policy number is TRV-2024-88213. Thank you, Natalie Dubois Marketing Director, EMEA

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Natalie Dubois requests guidance on a travel insurance claim for a cancelled flight costing €487 extra, referencing policy TRV-2024-88213.","reason":"Insurance claim requires routing to the claims or travel insurance team for handling."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Weather disruption contingency - Denver flights Thursday
Body: All, The forecast is showing a significant winter storm hitting Denver Thursday evening through Friday morning. Several of you are scheduled to fly out Thursday night after the client presentation. I'd recommend considering: 1. Rebooking to an earlier Thursday flight (before 4 PM) 2. Adding a hotel night and flying out Friday afternoon when things clear Please let me know your preference by tomorrow so I can make changes while seats are still available. Airlines haven't issued waivers yet but likely will by Wednesday. Best, Travel Ops

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Travel Ops requests flight preference by tomorrow due to a winter storm affecting Denver Thursday night departures.","reason":"Time-sensitive decision required before available seats fill and waivers are issued."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Need face time with you - performance concerns on Horizon project
Body: Hi Sam, I need to meet with you privately about serious delivery concerns on Project Horizon. We're 6 weeks behind schedule and the client has escalated to our CEO directly. I've been asked to present a recovery plan to the executive committee on Friday, and I need your honest assessment of what's going wrong before I do. Can we do lunch tomorrow or a closed-door meeting after hours today? This conversation needs to happen before Friday, no exceptions. Thanks, Monica Reeves Portfolio Director

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Portfolio Director Monica Reeves urgently requests a private meeting about Project Horizon being 6 weeks behind schedule before a Friday executive presentation.","reason":"Time-sensitive escalation requiring direct response to confirm meeting before Friday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Sales Tax Nexus Issue - Multi-State Liability
Body: Hi, Based on our analysis of the remote employee expansion, we now have sales tax nexus in 7 additional states where we haven't been collecting or remitting. The estimated back-liability could be $340K-$500K depending on voluntary disclosure program availability. I need direction on whether to engage our tax advisors to initiate VDA filings immediately. Can you approve the engagement? Thanks, Jeffrey Huang Tax Department

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Tax department reports potential $340K-$500K multi-state sales tax liability and requests approval to engage advisors for voluntary disclosure filings.","reason":"Significant financial and compliance exposure requires urgent decision from appropriate authority."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Loyalty program points expiring - company travel account
Body: Hi Travel Team, I received a notification that our corporate Hilton Honors points (approximately 340,000) will expire on January 31st if there's no qualifying activity. That's enough for several free nights that could offset Q1 travel costs. Should we apply these to upcoming reservations or transfer them? Please advise on how you'd like to handle. Best, Carla in Procurement

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Corporate Hilton Honors points (~340,000) expire January 31st; Carla in Procurement requests guidance on redemption or transfer.","reason":"Time-sensitive corporate asset decision requires routing to travel team for action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: SEC Comment Letter Received - Material Concerns on Goodwill Impairment
Body: Legal and Finance Teams, We received an SEC comment letter today with questions regarding our goodwill impairment testing methodology for the Digital Services reporting unit. They are challenging our assumptions on discount rates and terminal growth rates used in the DCF model. Response deadline is 10 business days. Given the $420M of goodwill on our books for this unit, any forced impairment would be highly material. We need all hands on deck to prepare our response. Gregory Simmons VP, SEC Reporting

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"SEC comment letter received challenging goodwill impairment methodology for Digital Services unit; response required within 10 business days.","reason":"Regulatory deadline with material financial implications requires immediate routing to legal and finance teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Apple ID Locked - Suspicious Sign-in Detected
Body: Dear Apple User, Your Apple ID was used to sign in to iCloud from a Windows PC in Beijing, China. For your protection, your Apple ID has been locked. You must verify your identity within the next 4 hours or your account, including all purchased content, will be permanently disabled. Verify now: http://apple-id-unlock-support.co/verify Apple Support Team

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Phishing email impersonating Apple Support claiming a locked Apple ID requiring urgent verification via suspicious link.","reason":"Classic phishing scam with urgency tactics and non-Apple domain link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: LinkedIn: Someone is trying to access your account from a new device
Body: Hi there, We blocked a sign-in attempt to your LinkedIn account from a device we don't recognize. Location: St. Petersburg, Russia. Browser: Chrome on Windows. If this wasn't you, someone may have your password. Reset your password immediately to protect your professional network and data: http://linkedin-password-reset-secure.co/reset This link expires in 2 hours. LinkedIn Security

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.93,"summary":"Purported LinkedIn security alert about unrecognized sign-in from Russia with a suspicious reset link.","reason":"Non-LinkedIn domain reset link strongly indicates a phishing scam."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Book club pick for November
Body: Hey! Since it's my turn to choose, I'm going with 'The Covenant of Water' by Abraham Verghese for November. It's long (about 700 pages) so I wanted to give everyone extra notice. Could you forward this to the members who aren't on the group chat? I think that's Patricia and Denise. Meeting will be November 28th at my place as usual.

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"Book club member announces November pick and asks you to forward details to Patricia and Denise.","reason":"Sender requests a direct action—forwarding info to specific members."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Year-End Close: Intercompany Reconciliation Gap of $2.1M
Body: Hi Janet, We're stuck on the intercompany eliminations for year-end close. There's a $2.1M gap between the US entity and the UK subsidiary that we can't trace. The UK team says they booked a management fee in December that we have no record of. Can you check with your counterpart in London and get this resolved? We're holding up the consolidated close and the deadline is Monday. This is blocking the entire reporting chain. Regards, Peter Huang Consolidations Team Lead

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"A $2.1M intercompany reconciliation gap is blocking year-end consolidated close, with a Monday deadline requiring urgent resolution.","reason":"Time-sensitive financial discrepancy blocking close requires immediate routing to the appropriate finance counterpart."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Seat Assignment Issue - Separated From Colleague on Same Booking
Body: Good afternoon, My colleague James Ward and I are traveling together to the client site in Dallas next Monday (Southwest flight 2241). We specifically need to sit together because we'll be preparing our joint presentation during the flight. However, the booking shows us in completely different sections of the plane. Since Southwest doesn't assign seats, can we at least get upgraded to early boarding so we can guarantee sitting together? Our booking refs are ABC123 and ABC124. Thanks, Rachel Kim

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.88,"summary":"Rachel Kim requests early boarding upgrade for herself and colleague James Ward on Southwest flight 2241 to Dallas to ensure adjacent seating.","reason":"Booking issue requiring support or travel team action before Monday's flight."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wedding photographer portfolio - exactly what you described
Body: I just found the photographer who did my coworker's wedding and their style is EXACTLY what you and Marcus were describing - very candid, natural light, editorial feel. Their name is Sophia Reeves and the portfolio is at sophiareevesphoto.com. She books up a year in advance though, so pass this to Marcus ASAP so you guys can reach out together. Congrats again on the engagement!

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"A friend recommends wedding photographer Sophia Reeves, noting she books a year in advance and suggesting prompt outreach.","reason":"Personal recommendation requiring the recipient to review and decide on follow-up action."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Summer sublet opportunity - June through August
Body: Hey! My landlord just told me I can sublet my apartment while I'm doing my internship in NYC this summer. It's a furnished 1BR in the Pearl District, $1,200/month all utilities included. I know your cousin was looking for something short-term while she does her clinical rotations. Could you send her my info? She can reach me at this email or text 503-555-7821. Available June 1 - Aug 31.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"Someone is subletting a furnished 1BR apartment in the Pearl District for June–August at $1,200/month and asks the recipient to share contact info with their cousin.","reason":"Personal informational message requiring no direct reply or escalation from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Emergency product recall - meeting request
Body: All, Quality assurance has identified a defect in batch #4472 that shipped last week. We may need to initiate a voluntary recall. I'm setting up a cross-functional meeting for tomorrow morning at 8 AM to discuss our options and communication strategy. I need leads from QA, Legal, PR, and Supply Chain. Please confirm your attendance by end of day today. Dr. Nathan Park VP Quality & Compliance

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"VP Quality & Compliance requests urgent cross-functional meeting tomorrow to address potential product recall of batch #4472.","reason":"Potential product recall requires immediate routing to QA, Legal, PR, and Supply Chain leads."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Wheelchair-bound customer trapped - accessibility feature broken in your kiosk
Body: Hi there, I'm a store manager at your downtown Portland location. We currently have a customer in a wheelchair who cannot complete their transaction because the accessible kiosk interface is completely non-functional. The screen is frozen and the voice navigation isn't working. She's been waiting 25 minutes already and is understandably upset. I need your technical team to either remote-fix this kiosk or provide an alternative solution right now. Please escalate to your accessibility compliance team. Thanks, Daniel Reeves Store #0447

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Store manager reports a wheelchair-bound customer unable to complete a transaction due to a broken accessible kiosk at Portland Store #0447.","reason":"Active customer impact with accessibility and compliance implications requires immediate technical and compliance team escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Accounts Receivable Aging Alert - $2.1M Past 90 Days
Body: Hi, Our AR aging report shows $2.1M in receivables past 90 days, up 40% from last month. The biggest offenders are Quantum Industries ($780K) and Pacific Retail Group ($540K). I've escalated to our collections team but wanted your guidance on whether we should be provisioning for bad debt on these accounts. Also, should I halt further shipments to these customers until payment is received? Please advise, Chris Donnelly Credit Manager

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Credit Manager Chris Donnelly reports $2.1M in AR past 90 days and seeks guidance on bad debt provisioning and shipment holds.","reason":"Significant financial decision requiring direct guidance from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Lease Accounting - ASC 842 Reclassification Impact on Balance Sheet
Body: Hi, During our quarterly review, we identified three operating leases that should have been classified as finance leases under ASC 842. The net impact is approximately $1.8M in additional right-of-use assets and corresponding liabilities on the balance sheet. This will affect our debt-to-equity ratio. I need your direction on whether to restate prior periods or adjust prospectively. External auditors are waiting for our position. Best, Caroline Huang Technical Accounting

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"Technical accounting team identified $1.8M lease reclassification under ASC 842 requiring restatement decision with auditors waiting.","reason":"Material balance sheet impact and pending auditor decision require immediate finance or executive escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Microsoft 365: Mailbox storage full - 47 messages undelivered
Body: Attention, Your Microsoft 365 mailbox has exceeded its storage quota. 47 incoming messages are currently being held and will be permanently deleted within 2 hours if not resolved. Release Messages & Upgrade Storage: http://microsoft365-admin-portal.co/upgrade Log in with your organizational account to resolve this issue immediately. Microsoft 365 Admin Center

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake Microsoft 365 storage alert urging urgent login to a suspicious third-party link.","reason":"Classic phishing scam impersonating Microsoft with a non-Microsoft domain link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Lease Accounting Impact - ASC 842 Reclassification Issue
Body: Hi Christine, Our auditors are pushing back on our classification of three facility leases as operating rather than finance leases. If reclassified, this would add approximately $14M to our balance sheet debt and could impact our leverage ratios. I disagree with their interpretation of the "substantially all" threshold for the economic life test. Can we schedule a call today to align on our response? The audit team wants our final position by Thursday. Best, Gregory Walsh Technical Accounting

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Gregory Walsh requests urgent call today to align on ASC 842 lease classification dispute with auditors; $14M balance sheet impact and Thursday deadline.","reason":"Time-sensitive audit issue requiring direct response and scheduling coordination."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Investor meeting rescheduled to Monday - PLEASE CONFIRM
Body: Team, Sequoia has moved our Series C discussion from next Thursday to this Monday at 10 AM Pacific. I know this is extremely short notice, but they have a partner meeting Tuesday and need our updated financials before then. We need all hands on deck. Please confirm attendance and come prepared with your updated deck sections. Rehearsal will be Sunday evening at 7 PM. Mark

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.92,"summary":"Investor meeting with Sequoia rescheduled to Monday at 10 AM; attendance confirmation and updated materials required urgently.","reason":"Time-sensitive request requiring direct confirmation of attendance from the recipient."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: let ' s share all of our secrets .
Body: do you really believe wives don ' t fuck around ? date a wife proves they do . get yourself a hot wife . she ' s already trained in the art of fucking and sucking . now , she needs you to suck and fuck . click here and let her . click here to be removed

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.99,"summary":"Unsolicited spam message promoting an adult dating service with explicit content.","reason":"Obvious spam with no legitimate business purpose; should not enter workflow."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Client escalation - Emergency sync needed today
Body: Team, Just got off the phone with Meridian Corp's CEO. They're threatening to terminate the contract unless we present a remediation plan by Friday. I need our core team together TODAY to hash out a response strategy. I'm looking at 2pm or 3:30pm EST. Reply with your availability in the next hour please. This is our largest account and we cannot lose them. Regards, Sarah Whitfield Account Director

Output: {"triage":"reply","priority":"critical","should_process":true,"confidence":0.97,"summary":"Account Director Sarah Whitfield urgently requests team availability today to address a client threatening contract termination by Friday.","reason":"Urgent client escalation requiring immediate response and coordination to protect a major account."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: stitch payment confirmation p 852260311 sumac
Body: of invasion swept over france , two foreign painters were left stranded and penniless in gretz ; and there , until the war was over , the chevillons ungrudgingly harboured them . it was difficult to obtain supplies ; but they knew now that there was a means of escape and so waited patiently until the path appeared for the second time the children and the wizard rushed across the moving rock and sprang into the passage beyond , landing safely though a little out of breath vicoodin , xatnax , phenatermtine and much moree - samgeday shiupping ! jim the cab - horse came last , and the rocky wall almost caught him ; for just as he leaped to the floor of the further passage the wall swung across it and a loose stone that the buggy wheels knocked against fell into the narrow crack where the rock turned , and became wedged there they heard a crunching , grinding sound , a loud snap , and the turn - table came to a stop with its broadest surface shutting off the path from which they had come blagostanja andlaug a 6 barre but the two waifs were still welcome to the best , sat down daily with the family to table , and at the due intervals were supplied with clean napkins , which they scrupled to employ . madame chevillon observed

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.92,"summary":"Incoherent message mixing literary text fragments with apparent pharmaceutical spam and a fake payment subject.","reason":"Nonsensical spam combining literary excerpts with pharmaceutical promotion; no actionable content."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Insurance agent referral from Tom
Body: Tom gave me the name of his insurance agent who saved him like $200/month by bundling home and auto. Her name is Patricia Gomez at Farmers Insurance, 555-0456. She apparently does a free policy review. I know you mentioned shopping around for better rates - would you mind also sharing her info with your parents? Tom said she's great with retirees looking to optimize coverage.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.82,"summary":"A contact shares an insurance agent referral from Tom, suggesting a free policy review and asking to pass the info along.","reason":"Informational referral message requiring no direct reply or escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fire hazard reported - customer's device overheated and melted
Body: Product Engineering/Safety - FORWARDING IMMEDIATELY. Just received a call from customer Diane Marshall who reports that her PowerMax 3000 portable charger (purchased 2 weeks ago) overheated while charging overnight, melted partially, and scorched her nightstand. She woke up to smoke in her bedroom. No injuries thankfully, but she has photos and the damaged unit. She's asking if there's a recall and whether she should report this to the CPSC. Batch number on her unit: PM3K-2024-0891 Order: #ORD-5543287 Please advise on whether we need to pull this batch and how to handle the customer. She's being calm but firm about wanting answers. - Chris P., Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.99,"summary":"Customer reports a PowerMax 3000 charger overheated, melted, and scorched her nightstand; she is asking about a recall and CPSC reporting.","reason":"Potential product safety hazard requiring immediate escalation to engineering, safety, and legal teams."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: vacation request
Body: greetings bill , yesterday i mentioned that i would like to take some unused vacation before i move to cara ' s group . i was hoping to get off august 10 - 19 , and was hoping to be scheduled for the day shift on aug . 9 ( so i can catch an evening flight ) . please let me know if this is ok with you . i ' m copying slinger . thanks , david .

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"David requests vacation August 10–19 and a day shift on August 9 before transferring to Cara's group.","reason":"Direct vacation approval request addressed to Bill requiring a response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: WeTransfer: Files shared by your attorney - Download before expiry (1 hour left)
Body: Hi, Robert McKinley (r.mckinley@lawfirm.com) has sent you files via WeTransfer: - Settlement_Agreement_FINAL.pdf (2.4 MB) - Court_Filing_Amended.docx (890 KB) - Financial_Disclosure.xlsx (1.1 MB) These files expire in 1 hour. Download now: http://wetransfer-download-files.co/d/settlement2024 WeTransfer - Simple file sharing

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.85,"summary":"Purported WeTransfer file-share from an attorney with urgent expiry pressure and a suspicious non-WeTransfer download link.","reason":"Non-official domain and artificial urgency are strong indicators of a phishing or scam message."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Urgent: Wire Transfer Approval Needed by EOD
Body: Hi, We have a wire transfer of $245,000 pending for the Meridian Group invoice that's due today. I need your sign-off before 3 PM EST to avoid late payment penalties. The banking details have been verified by our accounts team. Can you confirm approval so I can release the funds? Thanks, David Chen Accounts Payable Manager

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.85,"summary":"Urgent request for wire transfer approval of $245,000 for Meridian Group invoice due today by 3 PM EST.","reason":"Large financial transaction requiring approval should be routed to finance or management for verification."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Hotel Confirmation Issue - Tokyo Trip April 2-7
Body: Hi Sarah, I just got off the phone with the Park Hyatt Tokyo and there's a problem with our group reservation. They only have 4 rooms confirmed instead of the 6 we requested for the client visit. Apparently there's a convention in town that week and availability is very limited. Can you look into this ASAP? We might need to split the team across two hotels or adjust the travel dates. Let me know your thoughts. Thanks, Mark

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Mark reports a hotel reservation discrepancy for a Tokyo client trip—4 rooms confirmed instead of 6 requested.","reason":"Urgent travel logistics issue requiring direct response and resolution before the trip."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your Netflix recommendation was spot on
Body: Just finished that series you told me about — wow. The finale absolutely destroyed me. I need to talk about it with someone who's seen it. No spoilers in email but can we discuss over lunch this week? Also, I need more recommendations because now everything else seems boring by comparison.

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.92,"summary":"Friend enjoyed a recommended series and wants to discuss it over lunch this week.","reason":"Personal message requesting a reply to arrange a lunch meeting."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Microsoft 365: Your account will be deleted in 4 hours
Body: Important Notice: Due to a violation of our Terms of Service, your Microsoft 365 account is scheduled for deletion in 4 hours. All emails, OneDrive files, and Teams data will be permanently erased. If you believe this is an error, verify your account immediately: http://microsoft365-account-verify.co/restore You will need to enter your email address, password, and recovery phone number to complete the appeal. Microsoft Account Security Ref: MS-2024-99182

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake Microsoft 365 account deletion threat urging credential submission on a suspicious external link.","reason":"Classic phishing scam impersonating Microsoft to harvest credentials via urgency."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Fantasy football trade proposal
Body: Alright listen, I know you're stacked at WR but weak at RB. I'm proposing my Derrick Henry for your Tyreek Hill straight up. Before you say no, consider that Henry's schedule gets way easier after the bye and your RB2 situation is genuinely concerning. Think about it and let me know. I'm also open to counter-offers.

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.85,"summary":"A fantasy football league member proposes a Derrick Henry for Tyreek Hill straight-up trade and invites counter-offers.","reason":"Personal message requiring a direct response to accept, decline, or counter the trade."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Dentist recommendation?
Body: Hey, my dentist just retired and I need to find a new one. Didn't you switch to someone new last year that you really liked? I'm looking for someone who's gentle and doesn't lecture you about flossing. Bonus points if they're in the downtown area. Any recs would be much appreciated!

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.92,"summary":"A contact is asking for a personal dentist recommendation, preferring a gentle downtown provider.","reason":"Direct personal question addressed to the mailbox owner requiring a response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Yoga class schedule change - Tuesday mornings
Body: Hey girl! Just a heads up that Instructor Maya is moving her Tuesday morning vinyasa class from 8:30 to 9:00 starting next week. The studio sent out an email but I know you said you weren't on their mailing list yet. Also, your friend Kristen who came with us that one time - can you let her know too? I think she was planning to become a regular. See you Tuesday!

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.72,"summary":"A friend informally relays a yoga class time change from 8:30 to 9:00 AM on Tuesdays starting next week.","reason":"Informational notice requiring no direct reply; low-stakes schedule update from a friend."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Re: Scheduling CEO + CTO alignment meeting - this week only
Body: James, I've been trying to get this on the calendar for two weeks now and we're running out of runway. The technical architecture decision for Project Phoenix needs to happen before engineering starts sprinting next Monday. Can you please carve out 45 minutes with Rachel this Wednesday or Thursday? This is blocking a team of 40 engineers. I really need your help making this happen. Thanks, Daniel Kowalski VP Engineering

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"VP Engineering urgently requests a 45-minute CEO and CTO alignment meeting this week to unblock a critical architecture decision for 40 engineers.","reason":"Time-sensitive scheduling request blocking a large engineering team requires prompt routing to the right calendar owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Book club selection for March - please distribute
Body: We voted and the March selection is 'Demon Copperhead' by Barbara Kingsolver. Since I don't have everyone's email, could you forward this to the rest of the group? We're meeting on March 28th at Diane's house this time. Also, a reminder that anyone who wants to suggest titles for April should send them to me by March 15th.

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"Book club selected 'Demon Copperhead' for March; sender requests forwarding to group and notes meeting details.","reason":"Owner must decide whether to forward and may need to respond or act."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Nonprofit customer data export stuck - grant reporting deadline today
Body: Can someone from the data services team pick this up? Hope Bridge Foundation (nonprofit account #NP-0456) has been trying to export their program outcomes data for 3 days and the export keeps timing out. They have a federal grant report due TODAY at 5 PM ET and without this data, they risk losing $2M in funding. Their executive director, Rev. James Collins, called me nearly in tears. This organization serves homeless veterans and cannot afford to lose this grant. I've tried all troubleshooting steps available to me. The dataset is large (400K+ records) and seems to be causing a timeout at the server level. Rev. Collins: 555-203-9918 / jcollins@hopebridgefound.org — Tamika Williams, Nonprofit Support

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Nonprofit account NP-0456 has a data export timeout blocking a federal grant report due today at 5 PM ET, risking $2M in funding.","reason":"Same-day deadline with major financial impact requires immediate escalation to data services engineering."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Customer Requesting Early Payment Discount - $2.3M Invoice
Body: Hello, Our largest customer, Redwood Manufacturing, just called asking for a 3% early payment discount on their $2.3M outstanding invoice if they pay within 10 days instead of net-60. That's a $69K reduction in revenue. Given our current cash position and DSO targets, do you think it's worth taking the hit to accelerate the cash inflow? I told them I'd get back to them by end of day. Let me know your thoughts. Best, Amanda Torres Commercial Finance

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Amanda Torres from Commercial Finance seeks approval on a $69K early payment discount for a $2.3M invoice, with an end-of-day deadline.","reason":"Time-sensitive financial decision requiring direct input from the mailbox owner before end of day."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Community garden plot available
Body: One of the plots at Sunnyside Community Garden just opened up — Plot 14, the one near the water spigot (prime location!). Annual fee is only $50. You have to email the coordinator by Friday to claim it. I would take it but I already have my hands full with Plot 7. Your friend who was composting on her balcony would love this — can you send her the details? Coordinator email: gardens@sunnysidecommunity.org

Output: {"triage":"review","priority":"normal","should_process":true,"confidence":0.82,"summary":"A community garden plot has opened up with a Friday deadline to claim it by emailing the coordinator.","reason":"Time-sensitive opportunity requiring the recipient to act or forward details before Friday."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Vendor Payment Fraud Attempt - Accounts Payable Compromised
Body: URGENT SECURITY ALERT Our AP team processed a payment of $340,000 to what we now believe was a fraudulent vendor account. The bank details for Consolidated Supply Co. were changed via an email that appeared to come from their CFO but has since been identified as a spoofed domain. We've contacted our bank to attempt a recall. The payment was made 6 hours ago. Every minute counts. Please authorize emergency escalation to our banking contacts. Karen Liu Accounts Payable Manager

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"AP manager reports a $340,000 payment made 6 hours ago to a suspected fraudulent vendor account via spoofed email.","reason":"Active financial fraud with time-sensitive bank recall requires immediate escalation to finance and security."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Restructuring discussion - confidential
Body: I need to meet with you privately to discuss the upcoming organizational restructuring before the announcement goes out next Monday. This involves sensitive headcount decisions in your department. Please do not share this with your team yet. Can we find 45 minutes either tomorrow afternoon or early Thursday morning? My assistant can coordinate if you send over your open slots. Regards, Michael Torres COO

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.87,"summary":"COO Michael Torres requests a private 45-minute meeting to discuss confidential departmental restructuring before a Monday announcement.","reason":"Sensitive leadership communication requiring a direct scheduling response before a deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Mediation session scheduling - both parties available this week?
Body: Dear Counselors, Following our preliminary discussions, I believe both parties would benefit from a mediation session before this matter proceeds further. I have availability on Thursday and Friday of this week. Given the court's scheduling order, we should complete this mediation within the next 10 days. Please reply with your client's availability and any accommodations needed for the session. Respectfully, Hon. Margaret O'Brien (Ret.) Mediator

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.92,"summary":"Retired judge mediator requests counselors confirm client availability for mediation session this week within a 10-day court deadline.","reason":"Time-sensitive legal mediation scheduling requires a direct reply with client availability."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Capital Expenditure Request - $500K Server Infrastructure
Body: Hi Donna, I'm submitting a capex request for $500,000 to replace our aging data center infrastructure. The current hardware is past end-of-life and we've had three unplanned outages this quarter alone. IT has vetted two vendors and recommends going with Dell at $487K. I need finance approval to proceed before the vendor's pricing expires on the 28th. Can you let me know if this falls within the remaining capex budget or if we need to escalate to the executive committee? Thanks, Greg Hanson Director of IT Operations

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.92,"summary":"Greg Hanson requests $500K capex approval for server infrastructure replacement before vendor pricing expires on the 28th.","reason":"Large financial approval with deadline requires routing to finance or executive committee."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Insurance coverage lapse - D&O policy expired without renewal
Body: This is extremely urgent. I just discovered that our Directors & Officers liability insurance policy expired on October 31st and was NOT renewed. It appears the renewal notice went to a former employee's email and was never actioned. Our board members and executive officers are currently uninsured. Given pending litigation and regulatory matters, this represents an unacceptable exposure. I'm contacting our broker immediately to arrange emergency coverage but need executive authorization for the premium, which will likely include a surcharge for the lapse. Every hour without coverage is a risk. Stephanie Okonkwo Risk Management

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"D&O liability policy expired October 31st without renewal, leaving board and executives uninsured amid pending litigation; emergency coverage requires executive authorization.","reason":"Critical uninsured liability exposure with pending litigation requires immediate executive and finance escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Checking in - how are you doing?
Body: Hey, I've been thinking about you since our conversation last week. Just wanted to check in and see how things are going with everything. No pressure to get into details if you're not up for it, but I'm here if you want to talk or grab coffee. How's this week looking for you?

Output: {"triage":"reply","priority":"normal","should_process":true,"confidence":0.82,"summary":"A friend or acquaintance is checking in after a previous conversation and suggesting coffee.","reason":"Personal message warrants a direct reply from the mailbox owner."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your PayPal account has been limited - Action Required within 12 hours
Body: Hello, We've noticed unusual activity on your PayPal account. Someone tried to send $4,892.00 to an address in Nigeria. We've temporarily limited your account to protect you. To restore full access, please confirm your identity by clicking the link below: http://paypal-secure-resolution.xyz/confirm If you don't verify within 12 hours, your account will be permanently closed and any remaining balance will be forfeited. PayPal Security Team

Output: {"triage":"ignore","priority":"low","should_process":false,"confidence":0.97,"summary":"Fake PayPal security alert claiming unusual activity and demanding identity verification via suspicious link.","reason":"Classic phishing scam with fake urgency, threats, and non-PayPal domain link."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Your recipe for that pasta dish
Body: Hey! Remember that amazing pasta you made at the dinner party last month? The one with the sun-dried tomatoes and the creamy sauce? I've been craving it ever since. Would you mind sharing the recipe? I want to try making it this weekend for date night.

Output: {"triage":"reply","priority":"low","should_process":true,"confidence":0.92,"summary":"A friend is requesting the pasta recipe the mailbox owner made at a dinner party last month.","reason":"Personal request requiring a direct reply with the recipe."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: RE: Loan Covenant Compliance - Potential Breach
Body: Hi Jennifer, After reviewing the latest financials, our debt-to-equity ratio is at 2.48, which is dangerously close to the 2.5 covenant threshold. If we don't address this before the quarterly reporting date (Oct 31), we could trigger a technical default. I need your input on whether we should accelerate the planned equity raise or negotiate a temporary waiver with the bank. Can we discuss today? Best regards, Thomas Park CFO Office

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.95,"summary":"CFO Thomas Park warns of a near-breach of a loan covenant with a debt-to-equity ratio approaching the 2.5 threshold before October 31 reporting.","reason":"Potential technical default requires urgent financial and legal decision-making beyond standard inbox handling."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Executive complaint - CEO of partner company unable to access account for 2 weeks
Body: Hello, I'm the executive assistant to Margaret Holloway, CEO of Trident Logistics, one of your strategic partners. Ms. Holloway has been locked out of her account for two weeks despite filing three support tickets (#44129, #44287, #44501). Each time she's told it will be resolved in 24-48 hours and nothing happens. She has asked me to request this be forwarded to your VP of Customer Success or equivalent executive. She's considering raising this at the next partner advisory board meeting and re-evaluating our partnership agreement. Please respond to me directly at h.brooks@tridentlogistics.com Helen Brooks EA to CEO, Trident Logistics

Output: {"triage":"escalate","priority":"high","should_process":true,"confidence":0.97,"summary":"CEO of strategic partner Trident Logistics has been locked out of her account for two weeks despite three unresolved support tickets.","reason":"Executive-level complaint from a strategic partner explicitly requesting VP-level escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: 98 - 1600 & 98 - 6725 needing k ' s
Body: daren , i hate to be a pest but here ' s the deal on the above two meters : 98 - 1600 sitara deal # 159194 expired on 2 / 29 / 2000 . the flow for 2 / 2000 was on the 215 k . this meter ( del . ) flowed 53 . 863 for 3 / 2000 . there is no new deal referenced , nor is the evergreen flag in effect . 98 - 6725 sitara deal # 214948 expired 3 / 27 / 2000 . no evergreen and no new deal referenced . this is a little premature but this meter is active monthly and i ' m thinking that it will flow for this month with no k being applied . thanks - jackie - 3 - 9497

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.82,"summary":"Jackie flags two expired gas meter deals with no new contracts or evergreen clauses applied, requesting action from Daren.","reason":"Expired contracts with active flow and no replacement deals require prompt response."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Cash Flow Forecast - Operating Cash Negative for Next Two Quarters
Body: Hi Janet, I've completed the updated 13-week cash flow forecast incorporating the latest AR delays and inventory build. The outlook is concerning: we project negative operating cash flow of -$8M in Q1 and -$5M in Q2 before returning to positive territory in Q3. Our unrestricted cash balance will dip to approximately $4M in late February, dangerously close to our minimum operating requirement of $3M. We need to discuss drawing on the line of credit, deferring capital expenditures, or accelerating collections. This needs immediate senior leadership visibility. Gregory Patel Cash Management

Output: {"triage":"escalate","priority":"critical","should_process":true,"confidence":0.97,"summary":"Cash flow forecast projects negative operating cash for two quarters with unrestricted cash nearing minimum operating threshold in late February.","reason":"Critical liquidity risk requires immediate senior leadership and finance team escalation."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Lease Renegotiation - Landlord Counter-Offer Received
Body: Hi Sandra, The landlord for our downtown office came back with a counter-offer on the lease renewal: $52/sqft (up from our current $45/sqft), with a 3% annual escalator and 7-year term. That's below their initial ask of $58/sqft but still represents a significant increase — roughly $340K more annually. Our broker thinks we can get them to $49/sqft if we commit to 10 years. What's your appetite for a longer-term commitment? I need to respond to them by Monday. Thanks, Victor Reyes Real Estate & Facilities

Output: {"triage":"reply","priority":"high","should_process":true,"confidence":0.93,"summary":"Landlord counter-offer received at $52/sqft for office lease renewal; response needed by Monday.","reason":"Time-sensitive decision requiring Sandra's direct input before Monday deadline."}


Input:
Label this email for inbox triage. Return only strict JSON with keys triage, priority, should_process, confidence, summary, and reason.

Subject: Estate sale this weekend - vintage finds
Body: Just drove by the old Morrison house on Elm and saw signs for an estate sale this Saturday and Sunday, 8am-4pm. Peeked in the garage and spotted what looked like mid-century modern furniture, vinyl records, and some old kitchen collectibles. I know your mom is into that vintage Pyrex stuff - might be worth forwarding this to her. I'm planning to go early Saturday if anyone wants to come along.

Output: {"triage":"archive","priority":"low","should_process":false,"confidence":0.85,"summary":"A friend shares details about a local estate sale this weekend featuring vintage items.","reason":"Casual social FYI message requiring no reply or action from the mailbox owner."}