[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I need help. I'm a full-time student with limited income — about 2,270/month from my part-time job. married couple, no kids and we're in Dakota County. We make around $2,270 a month total. I need help with an emergency situation.

[Assistant]
{
  "income": 27240,
  "household_size": 4,
  "county": "Dakota",
  "employment_status": "student",
  "dependents": [
    {
      "age": 5,
      "relationship": "child"
    },
    {
      "age": 9,
      "relationship": "child"
    }
  ],
  "age": 29,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "emergency"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Can I get help with my heating bill?

[Assistant]
Yes! Minnesota has programs to help with heating and utility bills:

**Energy Assistance Program (EAP)**: Helps pay heating costs. Income limit is 200% FPL. Apply through your local CAP agency, usually October-May.

**Weatherization**: Free home improvements (insulation, sealing) to reduce energy costs. Available through your local CAP agency.

**Utility company programs**: Most MN utilities have low-income discount programs. Call your utility company to ask about rate reductions.

**Cold Weather Rule**: From October 1 to April 30, utilities cannot disconnect your heat if you set up a payment plan. Call your utility to arrange this.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] My name is Abdi. I'm 62 and I live in Ramsey County. I retired recently and my only income is 6,079/month from SS. single parent with 3 kids. I bring in about $6,079 monthly. I need help with finding affordable childcare, making ends meet, finding a job.

[Assistant]
{
  "income": 72948,
  "household_size": 4,
  "county": "Ramsey",
  "employment_status": "retired",
  "dependents": [
    {
      "age": 1,
      "relationship": "child"
    },
    {
      "age": 0,
      "relationship": "child"
    },
    {
      "age": 2,
      "relationship": "child"
    }
  ],
  "age": 62,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare",
    "cash",
    "employment"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What documents do I need for CCAP (Child Care Assistance Program)?

[Assistant]
For **CCAP (Child Care Assistance Program)**, you'll generally need:

Proof of identity, Social Security numbers for parents and children, proof of Minnesota residency, proof of income, documentation of work/school/training activity (employer letter, class schedule), child care provider name and address, birth certificates for children.

Bring originals and copies when applying in person.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What documents do I need for MinnesotaCare?

[Assistant]
For **MinnesotaCare**, you'll generally need:

Proof of identity, Social Security number, proof of Minnesota residency, proof of income (pay stubs, tax returns), documentation of any employer insurance offer (if applicable), immigration status documents if applicable.

Bring originals and copies when applying in person.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What is Unemployment Insurance (UI)?

[Assistant]
**Unemployment Insurance (UI)**

Minnesota Unemployment Insurance (UI) provides temporary, partial wage replacement to workers who become unemployed through no fault of their own. The program is funded entirely by taxes on employers — workers do not pay into UI. Benefits help unemployed workers meet basic needs while they actively search for new employment.

To qualify, a person must have lost their job through no fault of their own. This typically means being laid off due to lack of work, position elimination, or business clos

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I need help. I'm retired on Social Security, getting about 591/month. single senior and we're in Chaska. My income is $591/month. I need help with finding affordable childcare, healthcare and medical bills, paying utility bills, keeping a roof over our heads.

[Assistant]
{
  "income": 7092,
  "household_size": 1,
  "county": "Carver",
  "employment_status": "retired",
  "dependents": [],
  "age": 82,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare",
    "health",
    "energy",
    "housing"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] Hello, senior couple. I'm I'm on disability, getting 8,910/month from SSDI and live in Ramsey County. My income is $8,910/month. My heating bill is really high and I can't keep up.

[Assistant]
{
  "income": 106920,
  "household_size": 2,
  "county": "Ramsey",
  "employment_status": "disabled",
  "dependents": [],
  "age": 73,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare",
    "health"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 31 years old, married couple with 4 kids, in Hennepin County, employed, income $6,824/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- MinnesotaCare: Income $6,824/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $6,824/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $6,824/mo is below the 200% FPL limit of $7,106/mo for a household of 6. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
Eligibility assessment: Working but low income; may be eligible for employment-related assistance. Confidence: medium.
Benefit details: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**MinnesotaCare**
Eligibility assessment: Income $6,824/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit. Confidence: high.
Benefit details: Monthly premiums: sliding scale, approximately $0-$80/person/month. Low copays ($1-$6 per service). Full coverage: primary care, specialist, hospital, mental health, prescriptions, dental for some enrollees.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of any employer insurance offer (if applicable)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **MinnesotaCare**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I'm about to be evicted. What emergency help is there?

[Assistant]
If you're facing eviction or a housing emergency, act quickly:

**Emergency Assistance (EA)**: Can help with rent, mortgage, or utility payments to prevent homelessness. Apply through your county human services office.

**Emergency General Assistance (EGA)**: One-time cash payment for emergencies. Available to singles and couples without children.

**211 Helpline**: Call or text 211 for immediate referrals to shelters and emergency services in your area.

**Legal Aid**: If you've received an eviction notice, contact Legal Aid at mylegalaid.org for free legal help.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 55 years old, single parent with 2 kid(s) and my elderly mother, in Hennepin County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)

Please generate a standard-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Unemployed long-term — may be eligible if within benefit period.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- contact information for all employers in the past 18 months

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Somali.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, married couple with 2 kids, in Dakota County, retired, income $1,424/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,424/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $1,424/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,424/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)

Please generate a standard-level response in Somali.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,424/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $1,424/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,424/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Facing an emergency situation with income below 200% FPL.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 85 years old, single senior, in Scott County, self employed, income $1,290/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,290/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,290/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $1,290/mo is below 138% FPL ($1,798/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $1,290/mo is below the 200% FPL limit of $2,606/mo for a household of 1. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
Eligibility assessment: Working but low income; may be eligible for employment-related assistance. Confidence: medium.
Benefit details: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 64 years old, single senior, in Scott County, employed, income $1,425/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,425/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,425/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)

Please generate a standard-level response in Spanish.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,425/mo is below 138% FPL ($1,798/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,425/mo is below the 200% FPL limit of $2,606/mo for a household of 1.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 70, I haven't been able to find work for over a year. single senior. Carver County. Zero income. I'm worried about finding a job and making ends meet.

[Assistant]
{
  "income": null,
  "household_size": 1,
  "county": "Carver",
  "employment_status": "long_term_unemployed",
  "dependents": [],
  "age": 70,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "undocumented",
  "concerns": [
    "employment",
    "cash"
  ],
  "language": "hmn",
  "missing_info": [
    "county"
  ]
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 56 years old, single, no kids, in Dakota County, disabled, income $2,121/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,121/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,121/mo is below ~130% FPL ($2,278/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,121/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a simple-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $2,121/mo is below 138% FPL ($2,419/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $2,121/mo is below ~130% FPL ($2,278/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $2,121/mo is below the 200% FPL limit of $3,506/mo for a household of 2.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, single parent with 2 kids, in Hennepin County, retired, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 25 years old, married couple with 3 kids, in Ramsey County, disabled, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
Eligibility assessment: Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo). Confidence: high.
Benefit details: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Facing an emergency situation with income below 200% FPL. Confidence: medium.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Somali.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, married couple with 4 kids, in Scott County, retired, income $1,959/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,959/mo is below 138% FPL ($4,903/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $1,959/mo is below ~130% FPL ($4,618/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,959/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in Somali.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,959/mo is below 138% FPL ($4,903/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $1,959/mo is below ~130% FPL ($4,618/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,959/mo is below the 200% FPL limit of $7,106/mo for a household of 6.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What documents do I need for Emergency Assistance (EA)?

[Assistant]
For **Emergency Assistance (EA)**, you'll generally need:

Proof of identity, proof of child(ren) in household, documentation of emergency (eviction notice, shutoff notice, foreclosure notice), proof of income, proof of Minnesota residency, landlord/utility company contact information.

Bring originals and copies when applying in person.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I'm pregnant and working part time, about 20 hours a week at $15/hour. That's around $1,300 a month. I live in Hennepin County by myself. I'm worried about health care and food.

[Assistant]
Congratulations on your pregnancy — and it's great that you're thinking ahead. There are programs specifically for pregnant women that can make a real difference.

**HIGH PRIORITY**

**Medical Assistance (MA) for Pregnant Women**
Minnesota extends Medical Assistance to pregnant women with incomes up to 278% FPL — for a family of 1 (or 2 counting the baby), that's a very high threshold. At $1,300/month, you almost certainly may be eligible for free prenatal care, delivery, and postpartum coverage through MA. This is your most urgent need. Apply at MNbenefits.mn.gov or MNsure.org.

**WIC (Women, Infants, and Children)**
WIC is designed exactly for your situation. The income limit is 185% FPL — for 1 person, that's about $2,430/month. At $1,300/month, you may be eligible. WIC provides monthly food vouchers/EBT benefits for healthy foods (milk, eggs, produce, whole grains), plus nutrition counseling and breastfeeding support. In Hennepin County, call 612-543-5200 or visit hennepin.us/wic.

**SNAP (Food Support)**
For a household of 1, the income limit is $2,611/month. You may be eligible for $100–$200+/month in food benefits. Once your baby is born, your household size increases and benefits may go up. Apply at MNbenefits.mn.gov.

**ALSO CHECK**

**MinnesotaCare**
If MA doesn't cover your situation, MinnesotaCare covers households up to 200% FPL with very low premiums. At your income, MA is more likely, but it's worth checking.

**Energy Assistance**
At $1,300/month, you may be eligible for heating help. Contact CAP-HC (Community Action of Hennepin County) at caphennepin.org.

**Documents to gather:** Photo ID, proof of pregnancy (from your doctor or clinic), last 30 days of pay stubs, Social Security card, proof of address.

**Apply at:** MNbenefits.mn.gov for SNAP and Medical Assistance. For WIC, contact Hennepin County Public Health at 612-543-5200.

*This is informational, not legal advice. Always verify eligibility and benefit amounts with the relevant agency.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 47 years old, married couple, no kids, in Ramsey County, recently unemployed, income $0/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,075/mo) (confidence: high)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
Eligibility assessment: Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo). Confidence: high.
Benefit details: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
Eligibility assessment: Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,075/mo). Confidence: high.
Benefit details: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
Eligibility assessment: Recently lost employment — may be eligible for UI benefits. Confidence: high.
Benefit details: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] How do I apply for MFIP (Minnesota Family Investment Program)?

[Assistant]
To apply for **MFIP (Minnesota Family Investment Program)**:

**Online**: https://mnbenefits.mn.gov
**Phone**: Call 211 or your county human services office
**In person**: Visit your county human services office with required documents

The online application at MNbenefits.mn.gov is usually the fastest option.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I need help. I can't find a job and it's been months. single parent with 2 kids and we're in Ramsey County. Zero income. I need help with putting food on the table.

[Assistant]
{
  "income": null,
  "household_size": 3,
  "county": "Ramsey",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 2,
      "relationship": "child"
    },
    {
      "age": 0,
      "relationship": "child"
    }
  ],
  "age": 35,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I got denied for Medical Assistance (MA) — Minnesota Medicaid. What can I do?

[Assistant]
If you were denied **Medical Assistance (MA) — Minnesota Medicaid**, you have options:

1. **Request a fair hearing**: You have 30 days to appeal. The denial notice should include instructions.
2. **Contact Legal Aid**: Free legal help for benefits issues at mylegalaid.org
3. **Ask your county worker**: Sometimes denials are due to missing documents that you can still provide.
4. **Reapply**: If your situation has changed, you can submit a new application.

Don't give up — many initial denials are overturned on appeal.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, married couple with 1 kid, in Dakota County, retired, income $983/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $983/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $983/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $983/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $983/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $983/mo is below ~130% FPL ($2,863/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $983/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 41 years old, single parent with 1 kid(s) and my elderly mother, in Scott County, disabled, income $8,717/month.

No programs matched the eligibility criteria.

Please generate a detailed-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Scott County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I can't find a job and it's been months and I'm struggling. living with my elderly mother. We live in Dakota County. I have no income right now. What help is available?

[Assistant]
{
  "income": null,
  "household_size": 2,
  "county": "Dakota",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 72,
      "relationship": "parent"
    }
  ],
  "age": 55,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "permanent_resident",
  "concerns": [
    "employment",
    "food",
    "cash",
    "health"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I got denied for MFIP (Minnesota Family Investment Program). What can I do?

[Assistant]
If you were denied **MFIP (Minnesota Family Investment Program)**, you have options:

1. **Request a fair hearing**: You have 30 days to appeal. The denial notice should include instructions.
2. **Contact Legal Aid**: Free legal help for benefits issues at mylegalaid.org
3. **Ask your county worker**: Sometimes denials are due to missing documents that you can still provide.
4. **Reapply**: If your situation has changed, you can submit a new application.

Don't give up — many initial denials are overturned on appeal.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 38 years old, single parent with 3 kids, in Hennepin County, disabled, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 45 years old, married couple, no kids, in Ramsey County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)

Please generate a simple-level response in Hmong.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Unemployed long-term — may be eligible if within benefit period.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- contact information for all employers in the past 18 months

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 73 years old, single senior, in Scott County, recently unemployed, income $776/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $776/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $776/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $776/mo is below 138% FPL ($1,798/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $776/mo is below the 200% FPL limit of $2,606/mo for a household of 1. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
Eligibility assessment: Recently lost employment — may be eligible for UI benefits. Confidence: high.
Benefit details: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- contact information for all employers in the past 18 months
- direct deposit information
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What's the income limit for MFIP (Minnesota Family Investment Program)?

[Assistant]
**MFIP (Minnesota Family Investment Program)** income limits:

Family with a dependent child under 18 (or 19 if in school). Minnesota resident. Gross income at or below approximately 130% FPL at entry (2026: ~$2,861/month for family of 3), exit at 160% FPL (~$3,521/month for family of 3). Asset limit $10,000. U.S. citizen or qualified non-citizen. 60-month lifetime cash limit for adults.

Income limits are updated annually based on the Federal Poverty Level.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*