[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 43 years old, married couple, no kids, in Scott County, recently unemployed, income $0/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($5,740/mo) (confidence: high)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a simple-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
This program could help you. Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($5,740/mo).
How much: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes.

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Recently lost employment — may be eligible for UI benefits.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 34 years old, married couple with 4 kids, in Scott County, recently unemployed, income $298/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $298/mo below 185% FPL ($6,573/mo) (confidence: high)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $298/mo is below 138% FPL ($4,903/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $298/mo is below ~130% FPL ($4,618/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $298/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $298/mo is below 138% FPL ($4,903/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
Eligibility assessment: Has dependent child(ren) and income $298/mo is below ~130% FPL ($4,618/mo). Confidence: high.
Benefit details: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $298/mo is below the 200% FPL limit of $7,106/mo for a household of 6. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
Eligibility assessment: Has child(ren) under 13, is working/in school, income $298/mo below 185% FPL ($6,573/mo). Confidence: high.
Benefit details: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**Emergency Assistance (EA)**
Eligibility assessment: Facing an emergency situation with income below 200% FPL. Confidence: medium.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
Eligibility assessment: Recently lost employment — may be eligible for UI benefits. Confidence: high.
Benefit details: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
Eligibility assessment: Has child(ren) under 5 and income below 185% FPL. Confidence: high.
Benefit details: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 81, I can't work due to my disability. I get 6,906/month. senior couple. Jordan. Our household income is about $6,906/month. I'm worried about keeping a roof over our heads.

[Assistant]
{
  "income": 82872,
  "household_size": 2,
  "county": "Scott",
  "employment_status": "disabled",
  "dependents": [],
  "age": 81,
  "is_veteran": true,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "housing"
  ],
  "language": "so",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] Hi, I'm a 43-year-old I can't work due to my disability. I get 3,066/month in Dakota County. single, no kids. I bring in about $3,066 monthly. I'm really stressed about paying rent.

[Assistant]
{
  "income": 36792,
  "household_size": 2,
  "county": "Dakota",
  "employment_status": "disabled",
  "dependents": [
    {
      "age": 12,
      "relationship": "child"
    }
  ],
  "age": 43,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "cash",
    "emergency",
    "health"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 19 years old, single senior, in Carver County, student, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)

Please generate a simple-level response in Spanish.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($1,798/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $2,606/mo for a household of 1.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I have a baby that was just born last week. I'm not working right now. My partner works and makes about $2,600 a month. We live in Carver County. What help is out there for a newborn?

[Assistant]
Congratulations on your new baby! There are several programs that can support your family right from the start.

**HIGH PRIORITY**

**WIC (Women, Infants, and Children)**
This is your most important first step. Both you (as a breastfeeding or recently postpartum mother) and your baby may be eligible for WIC. The income limit is 185% FPL — for a family of 3, that's about $4,086/month. At $2,600/month, you very likely may be eligible. WIC provides monthly EBT benefits for nutritious foods (infant formula if not breastfeeding, milk, eggs, produce) plus breastfeeding support. In Carver County, contact Carver County Public Health at 952-442-7139.

**Medical Assistance for Your Baby**
Newborns in Minnesota can be enrolled in Medical Assistance at birth. For a family of 3, the income limit is 138% FPL (~$3,052/month). At $2,600/month, your baby may be eligible for free health coverage, covering all well-child visits, vaccinations, and care. Apply immediately at MNbenefits.mn.gov — there's a short window to enroll from birth.

**MinnesotaCare for You**
As the non-working parent, you personally may be eligible for MinnesotaCare (138–200% FPL, ~$3,420/month for family of 3). Apply at MNsure.org or MNbenefits.mn.gov.

**ALSO CHECK**

**SNAP (Food Support)**
For a family of 3, the gross income limit is $3,538/month (200% FPL). At $2,600/month, you may be eligible for $200–$400/month in food benefits. Apply at MNbenefits.mn.gov.

**Carver County Home Visiting Programs**
Carver County Public Health offers free nurse home visits for new parents. These visits help with newborn care, breastfeeding, and connecting to resources. Call 952-442-7139.

**CCAP**
When you return to work, CCAP can help cover child care costs. Keep this in mind for the future.

**Documents to gather:** Baby's birth certificate (get several certified copies — you'll need them), your ID, partner's recent pay stubs, proof of address, Social Security cards.

**Apply at:** MNbenefits.mn.gov for Medical Assistance and SNAP. For WIC, call Carver County Public Health at 952-442-7139.

*This is informational, not legal advice. Always verify eligibility and benefit amounts with the relevant agency.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 42, I'm on disability, getting 2,347/month from SSDI. single parent with 2 kid(s) and my elderly mother. Hennepin County. Our household income is about $2,347/month. I'm worried about making ends meet and finding affordable childcare.

[Assistant]
{
  "income": 28164,
  "household_size": 4,
  "county": "Hennepin",
  "employment_status": "disabled",
  "dependents": [
    {
      "age": 76,
      "relationship": "parent"
    },
    {
      "age": 8,
      "relationship": "child"
    },
    {
      "age": 9,
      "relationship": "child"
    }
  ],
  "age": 42,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "cash",
    "childcare",
    "energy",
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I was told to check here for help. I drive for rideshare apps and make about 1,556 a month. single parent with 4 kids. My income is $1,556/month. I live in Hennepin County.

[Assistant]
{
  "income": null,
  "household_size": 5,
  "county": "Hennepin",
  "employment_status": "self_employed",
  "dependents": [
    {
      "age": 3,
      "relationship": "child"
    },
    {
      "age": 7,
      "relationship": "child"
    },
    {
      "age": 9,
      "relationship": "child"
    },
    {
      "age": 1,
      "relationship": "child"
    }
  ],
  "age": 36,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "refugee",
  "concerns": [
    "emergency"
  ],
  "language": "en",
  "missing_info": [
    "income"
  ]
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] My name is Amina. I'm 47 and I live in Ramsey County. I can't work due to my disability. I get 0/month. single parent with 1 kid(s) and my elderly mother. We have no money coming in. I need help with paying utility bills, finding a job.

[Assistant]
{
  "income": null,
  "household_size": 3,
  "county": "Ramsey",
  "employment_status": "disabled",
  "dependents": [
    {
      "age": 81,
      "relationship": "parent"
    },
    {
      "age": 2,
      "relationship": "child"
    }
  ],
  "age": 47,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "energy",
    "employment"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I need help. I'm going to school and only work part-time, making 5,146/month. married couple, no kids and we're in Ramsey County. My income is $5,146/month. I need help with finding affordable childcare.

[Assistant]
{
  "income": 61752,
  "household_size": 6,
  "county": "Ramsey",
  "employment_status": "student",
  "dependents": [
    {
      "age": 13,
      "relationship": "child"
    },
    {
      "age": 1,
      "relationship": "child"
    },
    {
      "age": 16,
      "relationship": "child"
    },
    {
      "age": 9,
      "relationship": "child"
    }
  ],
  "age": 29,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare"
  ],
  "language": "es",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 41 years old, married couple with 4 kids, in Carver County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($4,903/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,618/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in Spanish.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($4,903/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,618/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $7,106/mo for a household of 6.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Facing an emergency situation with income below 200% FPL.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Unemployed long-term — may be eligible if within benefit period.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 35 years old, married couple, no kids, in Ramsey County, self employed, income $2,505/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $2,505/mo below 185% FPL ($5,740/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,505/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,505/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,505/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $2,505/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $2,505/mo is below ~130% FPL ($4,033/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $2,505/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $2,505/mo below 185% FPL ($5,740/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 38 years old, single parent with 1 kid(s) and my elderly mother, in Hennepin County, disabled, income $2,388/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,388/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,388/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,388/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $2,388/mo is below 138% FPL ($3,040/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
Eligibility assessment: Has dependent child(ren) and income $2,388/mo is below ~130% FPL ($2,863/mo). Confidence: high.
Benefit details: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $2,388/mo is below the 200% FPL limit of $4,406/mo for a household of 3. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
Eligibility assessment: Has child(ren) under 5 and income below 185% FPL. Confidence: high.
Benefit details: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 48 years old, single, no kids, in Carver County, disabled, income $2,095/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,095/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,095/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,095/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $2,095/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $2,095/mo is below ~130% FPL ($4,033/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $2,095/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 35 years old, married couple with 4 kids, in Scott County, employed, income $2,795/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $2,795/mo below 185% FPL ($6,573/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,795/mo is below 138% FPL ($4,903/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,795/mo is below ~130% FPL ($4,618/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,795/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $2,795/mo is below 138% FPL ($4,903/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $2,795/mo is below ~130% FPL ($4,618/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $2,795/mo is below the 200% FPL limit of $7,106/mo for a household of 6.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $2,795/mo below 185% FPL ($6,573/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 48 years old, married couple with 2 kids, in Dakota County, self employed, income $1,835/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $1,835/mo below 185% FPL ($4,908/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,835/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $1,835/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,835/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)

Please generate a standard-level response in Spanish.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,835/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $1,835/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,835/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $1,835/mo below 185% FPL ($4,908/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- child custody documents if applicable

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 35 years old, single parent with 1 kid(s) and my elderly mother, in Scott County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in Hmong.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Unemployed long-term — may be eligible if within benefit period.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] My name is Fartun. I'm 63 and I live in Farmington. I can't find a job and it's been months. married couple, no kids. I have no income right now. I need help with healthcare and medical bills, finding affordable childcare.

[Assistant]
{
  "income": null,
  "household_size": 3,
  "county": "Dakota",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 1,
      "relationship": "child"
    }
  ],
  "age": 63,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "health",
    "childcare"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 70 years old, single senior, in Ramsey County, retired, income $4,048/month.

No programs matched the eligibility criteria.

Please generate a standard-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Ramsey County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 29 years old, single parent with 2 kids, in Dakota County, student, income $6,905/month.

No programs matched the eligibility criteria.

Please generate a simple-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Dakota County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] senior couple. I'm 72, living in Hennepin County. I got let go from my job a month ago. We have no money coming in. Can you help?

[Assistant]
{
  "income": null,
  "household_size": 2,
  "county": "Hennepin",
  "employment_status": "recently_unemployed",
  "dependents": [],
  "age": 72,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "emergency",
    "health",
    "cash",
    "childcare"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Can I get CCAP (Child Care Assistance Program) if I'm not a citizen?

[Assistant]
Eligibility for **CCAP (Child Care Assistance Program)** depends on immigration status:

- **U.S. citizens**: Eligible if meeting other requirements
- **Permanent residents (green card)**: Generally eligible, but some programs have a 5-year waiting period
- **Refugees/asylees**: Usually eligible immediately
- **Undocumented**: Generally not eligible for most federal programs, but children may be eligible for Emergency Medical Assistance

Minnesota has some state-funded programs that serve additional populations. Contact your county office to discuss your specific situation — they can help determine eligibility confidentially.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 80 years old, senior couple, in Carver County, employed, income $672/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $672/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $672/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a detailed-level response in Hmong.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $672/mo is below 138% FPL ($2,419/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $672/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
Eligibility assessment: Working but low income; may be eligible for employment-related assistance. Confidence: medium.
Benefit details: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 64 years old, senior couple, in Carver County, employed, income $8,649/month.

No programs matched the eligibility criteria.

Please generate a standard-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Carver County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] How long does it take to get approved for Unemployment Insurance (UI)?

[Assistant]
Processing times for **Unemployment Insurance (UI)**:

- **SNAP**: Must be processed within 30 days. Expedited (7 days) if you have very low income/resources.
- **Medical Assistance**: Usually processed within 45 days.
- **Other programs**: Typically 30-45 days.

You can check your application status through your county office or online.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 48 years old, single parent with 1 kid(s) and my elderly mother, in Carver County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in Spanish.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Unemployed long-term — may be eligible if within benefit period.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

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*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] Hello, married couple, no kids. I'm I can't work due to my disability. I get 7,601/month and live in Dakota County. We make around $7,601 a month total. We might get evicted soon.

[Assistant]
{
  "income": 91212,
  "household_size": 4,
  "county": "Dakota",
  "employment_status": "disabled",
  "dependents": [
    {
      "age": 10,
      "relationship": "child"
    },
    {
      "age": 16,
      "relationship": "child"
    }
  ],
  "age": 60,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare"
  ],
  "language": "en",
  "missing_info": []
}