[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I need help. I'm on disability, getting 2,281/month from SSDI. single parent with 4 kids and we're in Dakota County. My income is $2,281/month. I need help with keeping a roof over our heads.

[Assistant]
{
  "income": null,
  "household_size": 5,
  "county": "Dakota",
  "employment_status": "disabled",
  "dependents": [
    {
      "age": 11,
      "relationship": "child"
    },
    {
      "age": 14,
      "relationship": "child"
    },
    {
      "age": 1,
      "relationship": "child"
    },
    {
      "age": 11,
      "relationship": "child"
    }
  ],
  "age": 41,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "housing"
  ],
  "language": "en",
  "missing_info": [
    "income"
  ]
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 77 years old, I work as a janitor making 947/month. I live in Ramsey County. single senior. My income is $947/month. I need help with healthcare and medical bills, an emergency situation, finding a job.

[Assistant]
{
  "income": 11364,
  "household_size": 1,
  "county": "Ramsey",
  "employment_status": "employed",
  "dependents": [],
  "age": 77,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "health",
    "emergency",
    "employment"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 52 years old, single, no kids, in Ramsey County, self employed, income $1,222/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $1,222/mo below 185% FPL ($4,075/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,222/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $1,222/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,222/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,222/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $1,222/mo is below ~130% FPL ($2,863/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,222/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $1,222/mo below 185% FPL ($4,075/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Facing an emergency situation with income below 200% FPL.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] married couple with 1 kid. I'm 23, living in Carver County. I'm going to school and only work part-time, making 2,151/month. We make around $2,151 a month total. Can you help?

[Assistant]
{
  "income": 25812,
  "household_size": 3,
  "county": "Carver",
  "employment_status": "student",
  "dependents": [
    {
      "age": 16,
      "relationship": "child"
    }
  ],
  "age": 23,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "health",
    "energy"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 40, I can't find a job and it's been months. single parent with 1 kid. Dakota County. We have no money coming in. I'm worried about healthcare and medical bills and finding a job.

[Assistant]
{
  "income": null,
  "household_size": 2,
  "county": "Dakota",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 6,
      "relationship": "child"
    }
  ],
  "age": 40,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "health",
    "employment",
    "food"
  ],
  "language": "so",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 38 years old, married couple, no kids, in Dakota County, disabled, income $2,563/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,563/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,563/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,563/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $2,563/mo is below 138% FPL ($4,282/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
Eligibility assessment: Has dependent child(ren) and income $2,563/mo is below ~130% FPL ($4,033/mo). Confidence: high.
Benefit details: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $2,563/mo is below the 200% FPL limit of $6,206/mo for a household of 5. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Facing an emergency situation with income below 200% FPL. Confidence: medium.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
Eligibility assessment: Has child(ren) under 5 and income below 185% FPL. Confidence: high.
Benefit details: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] We're a family of 3 in Eden Prairie. I just lost my job last month. I have no income right now. I need help with making ends meet, keeping a roof over our heads.

[Assistant]
{
  "income": null,
  "household_size": 3,
  "county": "Hennepin",
  "employment_status": "recently_unemployed",
  "dependents": [
    {
      "age": 5,
      "relationship": "child"
    }
  ],
  "age": 53,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "cash",
    "housing"
  ],
  "language": "en",
  "missing_info": [
    "income"
  ]
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 50 years old, married couple with 1 kid, in Hennepin County, self employed, income $704/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $704/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $704/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $704/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)

Please generate a simple-level response in Spanish.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $704/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $704/mo is below ~130% FPL ($2,863/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $704/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
This program could help you. Working but low income; may be eligible for employment-related assistance.
How much: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What healthcare options do I have if I can't afford insurance?

[Assistant]
If you can't afford insurance, Minnesota has strong healthcare options:

**Medical Assistance (MA)**: Free coverage if income is below 138% FPL (~$1,798/mo for 1 person). Covers most medical, dental, and mental health services.

**MinnesotaCare**: Low-cost insurance for those between 138-200% FPL. Small monthly premiums based on income.

**MNsure**: Minnesota's health insurance marketplace. You may qualify for subsidies to lower your premium.

Apply for MA or MinnesotaCare at MNbenefits.mn.gov or MNsure.org.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] How much does MFIP (Minnesota Family Investment Program) pay?

[Assistant]
**MFIP (Minnesota Family Investment Program)** benefit amounts:

Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 20 years old, single parent with 1 kid(s) and my elderly mother, in Ramsey County, student, income $8,711/month.

No programs matched the eligibility criteria.

Please generate a simple-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Ramsey County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Somali.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 70 years old, single senior, in Carver County, retired, income $1,608/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,608/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,608/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)

Please generate a standard-level response in Somali.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,608/mo is below 138% FPL ($1,798/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,608/mo is below the 200% FPL limit of $2,606/mo for a household of 1.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] We're a family of 2 in Ramsey County. I'm retired on Social Security, getting about 8,861/month. My income is $8,861/month. I need help with an emergency situation, paying utility bills, making ends meet.

[Assistant]
{
  "income": 106332,
  "household_size": 2,
  "county": "Ramsey",
  "employment_status": "retired",
  "dependents": [],
  "age": 65,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "emergency",
    "energy",
    "cash"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 62 years old, I retired recently and my only income is 2,019/month from SS. I live in Maplewood. single parent with 2 kid(s) and my elderly mother. My income is $2,019/month. I need help with keeping a roof over our heads, making ends meet, healthcare and medical bills, finding a job.

[Assistant]
{
  "income": 24228,
  "household_size": 4,
  "county": "Ramsey",
  "employment_status": "retired",
  "dependents": [
    {
      "age": 81,
      "relationship": "parent"
    },
    {
      "age": 3,
      "relationship": "child"
    },
    {
      "age": 8,
      "relationship": "child"
    }
  ],
  "age": 62,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "housing",
    "cash",
    "health",
    "employment"
  ],
  "language": "en",
  "missing_info": [
    "county"
  ]
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in Somali.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 43 years old, married couple with 3 kids, in Ramsey County, disabled, income $4,182/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $4,182/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $4,182/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a detailed-level response in Somali.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $4,182/mo is below 138% FPL ($4,282/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $4,182/mo is below the 200% FPL limit of $6,206/mo for a household of 5. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
Eligibility assessment: Has child(ren) under 5 and income below 185% FPL. Confidence: high.
Benefit details: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I work as a security guard making 7,299/month and I'm struggling. single senior. We live in Hennepin County. My income is $7,299/month. What help is available?

[Assistant]
{
  "income": 87588,
  "household_size": 1,
  "county": "Hennepin",
  "employment_status": "employed",
  "dependents": [],
  "age": 79,
  "is_veteran": true,
  "is_disabled": false,
  "citizenship_status": "permanent_resident",
  "concerns": [
    "emergency"
  ],
  "language": "so",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I need help. I've been unemployed for a long time. single senior and we're in Chanhassen. Zero income. I need help with an emergency situation, keeping a roof over our heads, putting food on the table.

[Assistant]
{
  "income": null,
  "household_size": 1,
  "county": "Carver",
  "employment_status": "long_term_unemployed",
  "dependents": [],
  "age": 77,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "emergency",
    "housing",
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 28 years old, single, no kids, in Scott County, student, income $4,637/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $4,637/mo below 185% FPL ($4,908/mo) (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- MinnesotaCare: Income $4,637/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $4,637/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $4,637/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $4,637/mo below 185% FPL ($4,908/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**MinnesotaCare**
You may be eligible because: Income $4,637/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit.
Estimated benefits: Monthly premiums: sliding scale, approximately $0-$80/person/month. Low copays ($1-$6 per service). Full coverage: primary care, specialist, hospital, mental health, prescriptions, dental for some enrollees.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Social Security number
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- class schedule)
- documentation of any employer insurance offer (if applicable)

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **MinnesotaCare**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 23 years old, single parent with 1 kid, in Scott County, student, income $708/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $708/mo below 185% FPL ($3,243/mo) (confidence: high)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $708/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $708/mo is below ~130% FPL ($2,278/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $708/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in Spanish.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $708/mo is below 138% FPL ($2,419/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $708/mo is below ~130% FPL ($2,278/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $708/mo is below the 200% FPL limit of $3,506/mo for a household of 2.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
This program could help you. Has child(ren) under 13, is working/in school, income $708/mo below 185% FPL ($3,243/mo).
How much: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes.

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] single senior. I'm 65, living in Bloomington. I'm self-employed, making roughly 2,726/month but it's inconsistent. My income is $2,726/month. Can you help?

[Assistant]
{
  "income": 32712,
  "household_size": 1,
  "county": "Hennepin",
  "employment_status": "self_employed",
  "dependents": [],
  "age": 65,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "permanent_resident",
  "concerns": [
    "emergency",
    "employment",
    "health"
  ],
  "language": "so",
  "missing_info": [
    "county"
  ]
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 40 years old, married couple with 1 kid, in Hennepin County, recently unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a standard-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Facing an emergency situation with income below 200% FPL.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Recently lost employment — may be eligible for UI benefits.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- contact information for all employers in the past 18 months

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] How much does MinnesotaCare pay?

[Assistant]
**MinnesotaCare** benefit amounts:

Monthly premiums: sliding scale, approximately $0-$80/person/month. Low copays ($1-$6 per service). Full coverage: primary care, specialist, hospital, mental health, prescriptions, dental for some enrollees.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 80 years old, single senior, in Dakota County, recently unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($1,798/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $2,606/mo for a household of 1.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Recently lost employment — may be eligible for UI benefits.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- contact information for all employers in the past 18 months
- direct deposit information
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 29 years old, married couple with 3 kids, in Ramsey County, disabled, income $2,634/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,634/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,634/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,634/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in Spanish.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $2,634/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $2,634/mo is below ~130% FPL ($4,033/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $2,634/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] single senior. I'm 82, living in Prior Lake. I just lost my job a month ago. I have no income right now. Can you help?

[Assistant]
{
  "income": null,
  "household_size": 1,
  "county": "Scott",
  "employment_status": "recently_unemployed",
  "dependents": [],
  "age": 82,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 36 years old, married couple with 1 kid, in Ramsey County, employed, income $8,839/month.

No programs matched the eligibility criteria.

Please generate a simple-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Ramsey County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 22 years old, living with my elderly mother, in Dakota County, student, income $1,877/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,877/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,877/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $1,877/mo is below 138% FPL ($2,419/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $1,877/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Facing an emergency situation with income below 200% FPL. Confidence: medium.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What's the difference between Medical Assistance and MinnesotaCare?

[Assistant]
**Medical Assistance (MA)** and **MinnesotaCare** are both Minnesota health insurance programs, but they serve different income levels:

**Medical Assistance**: For people with income below 138% FPL (~$1,798/mo for 1 person). Completely free — no premiums, no copays for most services.

**MinnesotaCare**: For people with income between 138-200% FPL (~$1,798-$2,608/mo for 1 person). Has small monthly premiums based on income, typically $0-$80/mo.

Both cover doctor visits, prescriptions, mental health, and dental. If your income is low enough for MA, you'll automatically be enrolled in that instead of MinnesotaCare.

Apply for either at MNbenefits.mn.gov — the system will determine which one you're eligible for.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] We are a Burmese refugee family. We arrived in the US 3 months ago. There are 6 of us — me, my wife, and 4 children. We live in Ramsey County. We don't have income yet. What help is available?

[Assistant]
Welcome to Minnesota — and congratulations on your family's arrival. Minnesota has a strong network of refugee support programs, and Ramsey County in particular has excellent resources for newly arrived families. Let me walk through what's available to you.

As a family of 6 with no income, you're well below all Federal Poverty Level thresholds ($47,150/year for a family of 6). Having arrived only 3 months ago, you're also within the window for special refugee programs.

**HIGH PRIORITY — Apply Immediately if Not Already Enrolled**

- **Refugee Cash Assistance (RCA):** This program provides monthly cash assistance to refugees during their **first 8 months** in the United States. Since you arrived 3 months ago, you have about 5 months of eligibility remaining. RCA is specifically for refugee families who don't qualify for MFIP or other cash programs. However, since you have children, you may be placed on MFIP instead (which has no 8-month time limit). Your resettlement caseworker or Ramsey County will determine which program is the best fit. Apply through **Ramsey County Human Services** or your resettlement agency.
- **SNAP (Food Assistance):** As a family of 6 with no income, you may be eligible for the maximum SNAP benefit, which could be over $1,000/month for your family size. The income limit is 200% FPL (~$7,863/month for a family of 6). Refugees are eligible for SNAP. Apply at **MNbenefits.mn.gov** — request expedited processing since you have no income.
- **Medical Assistance (MA):** Your entire family — adults and children — may be eligible for full Medical Assistance. This covers doctor visits, immunizations, dental, vision, prescriptions, mental health services, and interpreter services. At zero income, you're well under all thresholds. Refugees are eligible for MA from the date of arrival. Apply at MNbenefits.mn.gov.
- **MFIP (Minnesota Family Investment Program):** As a family with children and no income, you may be eligible for MFIP, which provides both cash and food assistance and connects you with employment services. MFIP may be a better fit than RCA because it doesn't have the 8-month time limit.

**ALSO CHECK**

- **Refugee Resettlement Agency Services:** If you're working with a resettlement agency (such as **International Institute of Minnesota**, **Minnesota Council of Churches**, or **Karen Organization of Minnesota**), they can help with all of these applications, plus English language classes, cultural orientation, job training, and housing.
- **WIC:** If any of your children are under 5 or your wife is pregnant, WIC provides nutrition assistance including food, nutrition education, and referrals.
- **Energy Assistance (EAP):** Helps pay heating and electric bills. At zero income, you may be eligible for the maximum benefit.
- **Child Care Assistance (CCAP):** When parents begin job training or employment, CCAP helps cover childcare costs.
- **English Language Learning:** Free ESL/ELL classes are available through Ramsey County libraries, community organizations, and adult education programs. Ask your resettlement agency for the closest option.
- **School Enrollment:** Your children have the right to enroll in school regardless of immigration paperwork. Contact **Saint Paul Public Schools Welcome Center** at (651) 632-3760 for enrollment help and interpreter support.

**Your Next Steps:**
1. Contact your resettlement agency if you have one — they can help with all applications
2. Apply for SNAP (expedited), MA, and MFIP/RCA at **MNbenefits.mn.gov**
3. Call Ramsey County Human Services at **(651) 266-4444** — request an interpreter for your language
4. Enroll children in school through the Saint Paul Public Schools Welcome Center

**Disclaimer:** This information is for general guidance only and is not legal advice. Eligibility is determined by the agency administering each program. Please contact Ramsey County Human Services or your resettlement agency for official eligibility determination and application assistance.


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 34 years old, single parent with 3 kids, in Ramsey County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in Hmong.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Unemployed long-term — may be eligible if within benefit period.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

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*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*