[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 34 years old, married couple with 3 kids, in Scott County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Unemployed long-term — may be eligible if within benefit period.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Can I get EGA (Emergency General Assistance) and SNAP (Supplemental Nutrition Assistance Program) / Food Assistance at the same time?

[Assistant]
Yes, in many cases you can receive multiple benefits at the same time! Common combinations include:

- **SNAP + Medical Assistance**: Very common together
- **MFIP + CCAP**: Families on MFIP often get child care assistance too
- **SNAP + Energy Assistance**: Both based on similar income limits
- **MFIP + SNAP**: MFIP includes a food portion that coordinates with SNAP

Each program has its own eligibility rules, so qualifying for one doesn't guarantee qualifying for another. Apply through MNbenefits.mn.gov — the system will screen you for all programs at once.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 42 years old, single, no kids, in Dakota County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)

Please generate a standard-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,033/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Facing an emergency situation with income below 200% FPL.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Unemployed long-term — may be eligible if within benefit period.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- contact information for all employers in the past 18 months

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 50 years old, married couple with 4 kids, in Ramsey County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($4,903/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,618/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)

Please generate a simple-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($4,903/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($4,618/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $7,106/mo for a household of 6.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Unemployed long-term — may be eligible if within benefit period.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- contact information for all employers in the past 18 months

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] single, no kids. I'm 35, living in Saint Paul. I got let go from my job last month. Our household income is about $306/month. Can you help?

[Assistant]
{
  "income": 3672,
  "household_size": 2,
  "county": "Ramsey",
  "employment_status": "recently_unemployed",
  "dependents": [
    {
      "age": 7,
      "relationship": "child"
    }
  ],
  "age": 35,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "emergency"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 53, I haven't been able to find work for over a year. single, no kids. Dakota County. Zero income. I'm worried about making ends meet and putting food on the table.

[Assistant]
{
  "income": null,
  "household_size": 2,
  "county": "Dakota",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 5,
      "relationship": "child"
    }
  ],
  "age": 53,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "cash",
    "food"
  ],
  "language": "es",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 47 years old, married couple with 2 kids, in Dakota County, employed, income $3,841/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $3,841/mo below 185% FPL ($4,908/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- MinnesotaCare: Income $3,841/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $3,841/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $3,841/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
This program could help you. Has child(ren) under 13, is working/in school, income $3,841/mo below 185% FPL ($4,908/mo).
How much: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes.

**EGA (Emergency General Assistance)**
This program could help you. Working but low income; may be eligible for employment-related assistance.
How much: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**MinnesotaCare**
This program could help you. Income $3,841/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit.
How much: Monthly premiums: sliding scale, approximately $0-$80/person/month. Low copays ($1-$6 per service).

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Social Security number
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- class schedule)
- documentation of any employer insurance offer (if applicable)

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **MinnesotaCare**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, senior couple, in Dakota County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)

Please generate a standard-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($2,419/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $3,506/mo for a household of 2.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Unemployed long-term — may be eligible if within benefit period.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- contact information for all employers in the past 18 months
- direct deposit information
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I need help with food. What programs are there?

[Assistant]
Minnesota has several food assistance programs:

**SNAP (Food Assistance)**: Monthly EBT benefits for groceries. Income limit is 200% FPL (e.g., $2,608/mo for 1 person, $5,298/mo for family of 4). Apply at MNbenefits.mn.gov.

**WIC**: For pregnant women, new mothers, and children under 5. Provides specific food items. Income limit 185% FPL.

**Emergency Food Shelves**: No income requirements. Find locations at hungersolutions.org or call 211.

**Free School Meals**: If your children qualify for SNAP or MFIP, they automatically get free school meals.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 57 years old, single, no kids, in Hennepin County, employed, income $911/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $911/mo below 185% FPL ($5,740/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $911/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $911/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $911/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $911/mo is below 138% FPL ($4,282/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
Eligibility assessment: Has dependent child(ren) and income $911/mo is below ~130% FPL ($4,033/mo). Confidence: high.
Benefit details: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $911/mo is below the 200% FPL limit of $6,206/mo for a household of 5. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
Eligibility assessment: Has child(ren) under 13, is working/in school, income $911/mo below 185% FPL ($5,740/mo). Confidence: high.
Benefit details: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
Eligibility assessment: Working but low income; may be eligible for employment-related assistance. Confidence: medium.
Benefit details: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
Eligibility assessment: Facing an emergency situation with income below 200% FPL. Confidence: medium.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
Eligibility assessment: Has child(ren) under 5 and income below 185% FPL. Confidence: high.
Benefit details: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] You told me I may be eligible for SNAP. How exactly do I apply? I've never done this before and I'm nervous about it.

[Assistant]
That's completely normal to feel nervous — but I promise the process is more straightforward than you might think. Here's exactly how it works.

**STEP BY STEP: Applying for SNAP in Minnesota**

**Step 1: Go to MNbenefits.mn.gov**
This is the online application. It covers SNAP, Medical Assistance, MFIP, and Emergency Assistance — all in one form. You can save and come back if you need to.

**Step 2: Create an account**
You'll need an email address. If you don't have one, you can create a free Gmail or Yahoo account first.

**Step 3: Fill out the application**
It asks about:
- Who lives in your household
- Your income (wages, Social Security, child support, etc.)
- Your housing costs (rent, utilities)
- Basic personal information

It takes about 20-40 minutes. Answer honestly — don't worry about getting everything perfect.

**Step 4: Submit**
You'll get a confirmation number. SAVE THIS.

**Step 5: Interview**
Your county will schedule a phone interview (usually within 7-30 days). They'll verify what you put on the application. It's not scary — they're there to help.

**Step 6: Provide documents**
You'll need to send (upload, mail, or drop off):
- Photo ID
- Social Security cards for everyone
- Proof of income (pay stubs, benefit letters)
- Proof of housing costs (lease, utility bills)

**Step 7: Get your EBT card**
If approved, you'll receive an EBT card in the mail (looks like a debit card). Use it at grocery stores.

**ALTERNATIVES TO ONLINE:**
- Call your county office
- Walk in to your county Human Services office
- Have someone help you apply (a friend, social worker, or community organization)

**Timeline:** Standard processing is 30 days. If you're in crisis (very low income, emergency), ask for expedited processing (7 days).

You've got this.

*This is informational, not legal advice. Always verify eligibility with the relevant agency.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 28, I can't find a job and it's been months. single, no kids. Scott County. We have no money coming in. I'm worried about finding a job and an emergency situation.

[Assistant]
{
  "income": null,
  "household_size": 5,
  "county": "Scott",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 15,
      "relationship": "child"
    },
    {
      "age": 13,
      "relationship": "child"
    },
    {
      "age": 10,
      "relationship": "child"
    },
    {
      "age": 13,
      "relationship": "child"
    }
  ],
  "age": 28,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "employment",
    "emergency"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 67 years old, senior couple, in Hennepin County, disabled, income $2,068/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,068/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,068/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a detailed-level response in Spanish.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $2,068/mo is below 138% FPL ($2,419/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $2,068/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 55 years old, married couple, no kids, in Dakota County, long term unemployed, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Unemployed long-term — may be eligible if within benefit period (confidence: low)

Please generate a standard-level response in Spanish.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Unemployed long-term — may be eligible if within benefit period.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- contact information for all employers in the past 18 months

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 60 years old, single, no kids, in Carver County, disabled, income $2,580/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,580/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,580/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,580/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $2,580/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $2,580/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $2,580/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I lost my job and have kids

[Assistant]
I'm sorry to hear about your job loss — that's a stressful situation, especially with children depending on you. The good news is Minnesota has several programs designed to help families exactly in this kind of moment.

Before I walk you through your options, it would help to know a few things:

1. **Which county do you live in?** This matters because your county human services office handles most applications, and some counties have additional local programs.
2. **How many children do you have, and what are their ages?** Some programs like WIC are specifically for children under 5 and pregnant women.
3. **What was your approximate monthly income before you lost your job?** This helps me estimate unemployment benefits and other program eligibility.
4. **Are you receiving any other income right now?** This could include child support, a partner's wages, Social Security, or anything else.

In the meantime, here are the programs I'll likely be checking for you:

- **Unemployment Insurance (UI)** — replaces roughly 50% of your prior weekly wage, up to $857/week
- **SNAP (food assistance)** — for households under 200% of the Federal Poverty Level
- **MFIP (Minnesota Family Investment Program)** — cash and food assistance for families with children
- **Medical Assistance** — health coverage for families
- **Child Care Assistance (CCAP)** — if you need childcare while job searching

Share what you can and we'll figure this out together.

**Disclaimer:** This information is for general guidance only and is not legal advice. Eligibility is determined by the agency administering each program. Please contact your county human services office or apply at MNbenefits.mn.gov for official eligibility determination.


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 40 years old, single parent with 2 kid(s) and my elderly mother, in Dakota County, self employed, income $1,395/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $1,395/mo below 185% FPL ($4,908/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,395/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $1,395/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,395/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)

Please generate a standard-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,395/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $1,395/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,395/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $1,395/mo below 185% FPL ($4,908/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Facing an emergency situation with income below 200% FPL.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- child custody documents if applicable

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] Hi, I'm a 31-year-old I was laid off a few weeks ago and I'm looking for work in Hennepin County. married couple, no kids. We have no money coming in.

[Assistant]
{
  "income": null,
  "household_size": 5,
  "county": "Hennepin",
  "employment_status": "recently_unemployed",
  "dependents": [
    {
      "age": 9,
      "relationship": "child"
    },
    {
      "age": 8,
      "relationship": "child"
    },
    {
      "age": 11,
      "relationship": "child"
    }
  ],
  "age": 31,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "food",
    "housing"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I'm about to be evicted. What emergency help is there?

[Assistant]
If you're facing eviction or a housing emergency, act quickly:

**Emergency Assistance (EA)**: Can help with rent, mortgage, or utility payments to prevent homelessness. Apply through your county human services office.

**Emergency General Assistance (EGA)**: One-time cash payment for emergencies. Available to singles and couples without children.

**211 Helpline**: Call or text 211 for immediate referrals to shelters and emergency services in your area.

**Legal Aid**: If you've received an eviction notice, contact Legal Aid at mylegalaid.org for free legal help.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, single, no kids, in Carver County, retired, income $1,754/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,754/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $1,754/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,754/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)

Please generate a standard-level response in Spanish.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $1,754/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $1,754/mo is below ~130% FPL ($4,033/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $1,754/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] My mom has dementia and needs help at home. I can't afford to hire anyone. She gets $1,600 a month from Social Security and lives with us in Hennepin County. Our household has 5 people total.

[Assistant]
Caring for a parent with dementia is one of the hardest things a family can do. There are programs specifically designed to help in this situation.

**HIGH PRIORITY — FOR YOUR MOM**

**MnCHOICES Assessment**
The first step is to request a MnCHOICES assessment through Hennepin County. Call 612-596-1300. A social worker will evaluate your mom's care needs and determine which long-term care programs she may be eligible for. This assessment is FREE.

**Elderly Waiver (EW)**
If your mom meets the clinical criteria for nursing home-level care (dementia often qualifies), the Elderly Waiver can pay for in-home services including:
- Home health aides
- Adult day care
- Homemaker services
- Personal care assistance
Income limit: With $1,600/month, she likely may be eligible.

**Medical Assistance (MA)**
For a single person (your mom is assessed individually), the limit is $1,798/month (138% FPL). At $1,600, she may be eligible for MA, which is required for the Elderly Waiver.

**PCA (Personal Care Assistance)**
MA covers PCA services — trained aides who help with bathing, dressing, medication, and other daily tasks. The MnCHOICES assessment determines hours.

**ALSO CHECK**

**Respite Care**: You need breaks too. Respite care programs provide temporary relief for family caregivers. Ask about this during the MnCHOICES assessment.

**Consumer Directed Community Supports (CDCS)**: This option lets your mom (with your help) direct her own services and may even allow paying a family caregiver.

**Alzheimer's Association**: 1-800-272-3900 — 24/7 helpline for support and resources.

**Senior LinkAge Line**: 1-800-333-2433 — free help navigating senior services.

**FIRST STEP**: Call Hennepin County at 612-596-1300 and request a MnCHOICES assessment for your mom.

*This is informational, not legal advice. Always verify eligibility with the relevant agency.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Somali.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 46 years old, married couple with 4 kids, in Carver County, employed, income $815/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $815/mo below 185% FPL ($6,573/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $815/mo is below 138% FPL ($4,903/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $815/mo is below ~130% FPL ($4,618/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $815/mo is below the 200% FPL limit of $7,106/mo for a household of 6 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in Somali.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $815/mo is below 138% FPL ($4,903/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $815/mo is below ~130% FPL ($4,618/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $815/mo is below the 200% FPL limit of $7,106/mo for a household of 6.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $815/mo below 185% FPL ($6,573/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 23 years old, single parent with 4 kids, in Scott County, student, income $4,254/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $4,254/mo below 185% FPL ($5,740/mo) (confidence: high)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $4,254/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $4,254/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in Spanish.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $4,254/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $4,254/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $4,254/mo below 185% FPL ($5,740/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Social Security number
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- class schedule)
- documentation of emergency (eviction notice

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 81, I've been unemployed for a long time. single senior. Scott County. I'm not earning anything. I'm worried about putting food on the table.

[Assistant]
{
  "income": null,
  "household_size": 1,
  "county": "Scott",
  "employment_status": "long_term_unemployed",
  "dependents": [],
  "age": 81,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "citizen",
  "concerns": [
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 79 years old, senior couple, in Carver County, self employed, income $1,677/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $1,677/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $1,677/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $1,677/mo is below 138% FPL ($2,419/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $1,677/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
Eligibility assessment: Working but low income; may be eligible for employment-related assistance. Confidence: medium.
Benefit details: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
Eligibility assessment: Facing an emergency situation with income below 200% FPL. Confidence: medium.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What is MFIP (Minnesota Family Investment Program)?

[Assistant]
**MFIP (Minnesota Family Investment Program)**

MFIP is Minnesota's primary cash and food assistance program for families with children. It provides a combined monthly cash and food benefit to help low-income families with children meet basic needs while supporting employment and self-sufficiency. MFIP replaced Minnesota's old AFDC program and incorporates a strong work-first philosophy with mandatory employment services for most adult recipients.

To be eligible, a household must include a dependent child under age 18 (or under 19 if in scho

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] We're a family of 2 in Saint Paul. I got let go from my job two weeks ago. I'm not earning anything. I need help with finding affordable childcare.

[Assistant]
{
  "income": null,
  "household_size": 2,
  "county": "Ramsey",
  "employment_status": "recently_unemployed",
  "dependents": [],
  "age": 79,
  "is_veteran": true,
  "is_disabled": false,
  "citizenship_status": "permanent_resident",
  "concerns": [
    "childcare"
  ],
  "language": "en",
  "missing_info": []
}