[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] My name is Hassan. I'm 38 and I live in Ramsey County. I drive for rideshare apps and make about 1,080 a month. married couple with 4 kids. My income is $1,080/month. I need help with paying utility bills, an emergency situation, putting food on the table.

[Assistant]
{
  "income": 12960,
  "household_size": 6,
  "county": "Ramsey",
  "employment_status": "self_employed",
  "dependents": [
    {
      "age": 8,
      "relationship": "child"
    },
    {
      "age": 10,
      "relationship": "child"
    },
    {
      "age": 3,
      "relationship": "child"
    },
    {
      "age": 12,
      "relationship": "child"
    }
  ],
  "age": 38,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "energy",
    "emergency",
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] I need help with food. What programs are there?

[Assistant]
Minnesota has several food assistance programs:

**SNAP (Food Assistance)**: Monthly EBT benefits for groceries. Income limit is 200% FPL (e.g., $2,608/mo for 1 person, $5,298/mo for family of 4). Apply at MNbenefits.mn.gov.

**WIC**: For pregnant women, new mothers, and children under 5. Provides specific food items. Income limit 185% FPL.

**Emergency Food Shelves**: No income requirements. Find locations at hungersolutions.org or call 211.

**Free School Meals**: If your children qualify for SNAP or MFIP, they automatically get free school meals.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 35 years old, single, no kids, in Dakota County, employed, income $2,637/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $2,637/mo below 185% FPL ($5,740/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,637/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,637/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,637/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a standard-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $2,637/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $2,637/mo is below ~130% FPL ($4,033/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $2,637/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $2,637/mo below 185% FPL ($5,740/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
You may be eligible because: Has child(ren) under 5 and income below 185% FPL.
Estimated benefits: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding. Also includes breastfeeding support, nutrition counseling, and breast pumps at no cost.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] Hi, I'm a 45-year-old I can't work due to my disability. I get 3,927/month in Hennepin County. married couple with 4 kids. Our household income is about $3,927/month. I have some medical bills piling up.

[Assistant]
{
  "income": 47124,
  "household_size": 6,
  "county": "Hennepin",
  "employment_status": "disabled",
  "dependents": [
    {
      "age": 8,
      "relationship": "child"
    },
    {
      "age": 0,
      "relationship": "child"
    },
    {
      "age": 10,
      "relationship": "child"
    },
    {
      "age": 1,
      "relationship": "child"
    }
  ],
  "age": 45,
  "is_veteran": false,
  "is_disabled": true,
  "citizenship_status": "permanent_resident",
  "concerns": [
    "health",
    "housing",
    "food"
  ],
  "language": "es",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Can I get Unemployment Insurance (UI) if I'm not a citizen?

[Assistant]
Eligibility for **Unemployment Insurance (UI)** depends on immigration status:

- **U.S. citizens**: Eligible if meeting other requirements
- **Permanent residents (green card)**: Generally eligible, but some programs have a 5-year waiting period
- **Refugees/asylees**: Usually eligible immediately
- **Undocumented**: Generally not eligible for most federal programs, but children may be eligible for Emergency Medical Assistance

Minnesota has some state-funded programs that serve additional populations. Contact your county office to discuss your specific situation — they can help determine eligibility confidentially.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Waxaan ahay nin da'diisu tahay 65 jir. Waxaan helaa Social Security $1,300 bishii. Waxaan ku noolahay Dakota County keligay. Caafimaadkayga ayaa iga dhibaya — waxaan u baahanahay daawo badan.

[Assistant]
Waan fahamsanahay — 65 jir iyo caafimaad dhibaato ah, waxaan ogahay in ay tahay mid adag. Waxaa jira barnaamijyo kaa caawin kara.

**MUDNAANTA UGU SAREYSA**

**Medical Assistance (MA)**
Qof 1 ah, xadka dakhliga waa $1,798/bishii (138% FPL). Dakhligaaga $1,300/bishii wuu ka hooseeya xadkaas. Waxaad heli kartaa caymis caafimaad oo bilaash ah oo bixiya dhammaan daawadaada. Ka codso MNbenefits.mn.gov.

**Medicare Savings Program (QMB)**
Haddii aad leedahay Medicare, waxaad heli kartaa barnaamij bixiya lacagta Medicare-ka iyo kharashyada kale. Tani waxay badbaadin kartaa boqollaal dollar bishii.

**Extra Help (Kaalmada Dheeraadka ah)**
Tani waxay yareeysaa kharashka daawada Medicare Part D. Wac Social Security 1-800-772-1213.

**SNAP (Kaalmada Cuntada)**
Qof 1 ah, xadka waa $2,611/bishii (200% FPL). Waxaad heli kartaa $50-$291/bishii oo ah kaalmada cuntada. Ka codso MNbenefits.mn.gov.

**SIDOO KALE EEGTA**

**Kaalmada Hluav Taws Xob**
Wac Dakota County ntawm 651-554-6000 rau kev pab them nqi cua sov.

**Senior LinkAge Line**
Wac 1-800-333-2433 — waxay kaa caawin karaan inaad hesho dhammaan barnaamijyada aad xaq u leedahay.

**Dukumiintiyada:** Aqoonsiga, warqadda Social Security, kaarka Medicare, caddaynta guriga.

**Ka codso:** MNbenefits.mn.gov ama wac Dakota County 651-554-6000.

*Macluumaadkan waa warbixin guud, ma aha talo sharci.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] How do I apply for MinnesotaCare?

[Assistant]
To apply for **MinnesotaCare**:

**Online**: https://www.mnsure.org
**Phone**: Call 211 or your county human services office
**In person**: Visit your county human services office with required documents

The online application at MNbenefits.mn.gov is usually the fastest option.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] How long does it take to get approved for Emergency Assistance (EA)?

[Assistant]
Processing times for **Emergency Assistance (EA)**:

- **SNAP**: Must be processed within 30 days. Expedited (7 days) if you have very low income/resources.
- **Medical Assistance**: Usually processed within 45 days.
- **Other programs**: Typically 30-45 days.

You can check your application status through your county office or online.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Somos una familia de 6 personas en el condado de Scott. Mi esposo se lastimó en el trabajo hace un mes y está recibiendo compensación de trabajadores — le pagan $2,000 al mes. Antes ganaba $3,500. Tenemos 4 hijos. No nos alcanza para todo.

[Assistant]
Lamento mucho lo que están pasando. Una lesión laboral afecta a toda la familia, y es bueno que estén buscando ayuda.

**PRIORIDAD ALTA**

**SNAP (Asistencia de Alimentos)**
Para una familia de 6, el límite de ingresos es aproximadamente $7,192/mes (200% FPL). Con $2,000/mes de compensación laboral, ustedes probablemente pueden ser elegibles para una cantidad significativa — hasta $1,392/mes en asistencia de alimentos para una familia de 6. Solicite en MNbenefits.mn.gov.

**Medical Assistance (MA)**
El límite para una familia de 6 es $4,962/mes (138% FPL) para adultos. Con $2,000/mes, toda la familia probablemente puede ser elegible para seguro médico gratuito. Esto es importante para el tratamiento de la lesión de su esposo. Solicite en MNbenefits.mn.gov.

**MFIP (Programa de Inversión Familiar)**
Con 4 hijos y ingresos reducidos, su familia puede ser elegible para MFIP, que proporciona asistencia en efectivo y alimentos. Para una familia de 6, el beneficio puede ser sustancial. Solicite en MNbenefits.mn.gov.

**TAMBIÉN REVISE**

**Asistencia de Energía**
Para ayuda con la calefacción, contacte a los servicios del condado de Scott al 952-496-8686.

**WIC**
Si alguno de sus hijos tiene menos de 5 años, pueden ser elegibles para alimentos nutritivos a través de WIC.

**CCAP (Cuidado Infantil)**
Si usted necesita trabajar mientras su esposo se recupera, puede ser elegible para ayuda con el cuidado de los niños.

**Compensación de Trabajadores**
Asegúrese de que su esposo esté recibiendo todos los beneficios — puede tener derecho a rehabilitación vocacional y beneficios adicionales. Contacte al Departamento de Trabajo de MN al 651-284-5005.

**Documentos:** Identificaciones, documentos de compensación laboral, actas de nacimiento de los hijos, comprobante de domicilio.

**Solicite:** MNbenefits.mn.gov (disponible en español)

*Esta información es de carácter general, no es asesoramiento legal. Verifique con la agencia correspondiente.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, single, no kids, in Carver County, retired, income $2,921/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,921/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,921/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,921/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)

Please generate a simple-level response in English.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $2,921/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $2,921/mo is below ~130% FPL ($3,448/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $2,921/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 45 years old, single parent with 1 kid(s) and my elderly mother, in Scott County, self employed, income $3,626/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $3,626/mo below 185% FPL ($4,075/mo) (confidence: medium)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- MinnesotaCare: Income $3,626/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $3,626/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)

Please generate a simple-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $3,626/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
This program could help you. Has child(ren) under 13, is working/in school, income $3,626/mo below 185% FPL ($4,075/mo).
How much: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes.

**EGA (Emergency General Assistance)**
This program could help you. Working but low income; may be eligible for employment-related assistance.
How much: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**MinnesotaCare**
This program could help you. Income $3,626/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit.
How much: Monthly premiums: sliding scale, approximately $0-$80/person/month. Low copays ($1-$6 per service).

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- class schedule)
- documentation of any employer insurance offer (if applicable)
- documentation of emergency (eviction notice

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **MinnesotaCare**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 23 years old, single, no kids, in Dakota County, disabled, income $2,613/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,613/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,613/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,613/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)

Please generate a standard-level response in English.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $2,613/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $2,613/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $2,613/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice
- employer letter)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 75 years old, senior couple, in Hennepin County, disabled, income $2,608/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- MinnesotaCare: Income $2,608/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,608/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a detailed-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $2,608/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**MinnesotaCare**
Eligibility assessment: Income $2,608/mo is between 138% and 200% FPL — above MA but below MinnesotaCare limit. Confidence: high.
Benefit details: Monthly premiums: sliding scale, approximately $0-$80/person/month. Low copays ($1-$6 per service). Full coverage: primary care, specialist, hospital, mental health, prescriptions, dental for some enrollees.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of any employer insurance offer (if applicable)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **MinnesotaCare**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 48 years old, I can't find a job and it's been months. I live in Hennepin County. married couple with 2 kids. Zero income. I need help with finding affordable childcare, making ends meet, an emergency situation, paying utility bills.

[Assistant]
{
  "income": null,
  "household_size": 4,
  "county": "Hennepin",
  "employment_status": "long_term_unemployed",
  "dependents": [
    {
      "age": 17,
      "relationship": "child"
    },
    {
      "age": 4,
      "relationship": "child"
    }
  ],
  "age": 48,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare",
    "cash",
    "emergency",
    "energy"
  ],
  "language": "en",
  "missing_info": []
}


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Can I get MinnesotaCare if I'm not a citizen?

[Assistant]
Eligibility for **MinnesotaCare** depends on immigration status:

- **U.S. citizens**: Eligible if meeting other requirements
- **Permanent residents (green card)**: Generally eligible, but some programs have a 5-year waiting period
- **Refugees/asylees**: Usually eligible immediately
- **Undocumented**: Generally not eligible for most federal programs, but children may be eligible for Emergency Medical Assistance

Minnesota has some state-funded programs that serve additional populations. Contact your county office to discuss your specific situation — they can help determine eligibility confidentially.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 46 years old, single parent with 1 kid(s) and my elderly mother, in Carver County, recently unemployed, income $0/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,075/mo) (confidence: high)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a standard-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,075/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
You may be eligible because: Recently lost employment — may be eligible for UI benefits.
Estimated benefits: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 42 years old, single parent with 2 kid(s) and my elderly mother, in Carver County, employed, income $0/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,908/mo) (confidence: high)
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4 (confidence: high)

Please generate a standard-level response in English.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
You may be eligible because: Income $0/mo is below 138% FPL ($3,661/mo) for Medical Assistance.
Estimated benefits: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
You may be eligible because: Has dependent child(ren) and income $0/mo is below ~130% FPL ($3,448/mo).
Estimated benefits: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN. Cash portion for family of 3 approximately $532; food portion equivalent to SNAP.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
You may be eligible because: Household income $0/mo is below the 200% FPL limit of $5,306/mo for a household of 4.
Estimated benefits: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
You may be eligible because: Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,908/mo).
Estimated benefits: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes. Maximum reimbursement set by county; family pays difference if provider charges above that rate.

**EGA (Emergency General Assistance)**
You may be eligible because: Working but low income; may be eligible for employment-related assistance.
Estimated benefits: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
You may be eligible because: Income below threshold; EA available if facing housing/utility emergency.
Estimated benefits: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
You may be eligible because: Income below 200% FPL; may receive help with heating/cooling costs.
Estimated benefits: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- child custody documents if applicable

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, single parent with 4 kids, in Scott County, retired, income $2,109/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $2,109/mo is below 138% FPL ($4,282/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $2,109/mo is below ~130% FPL ($4,033/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $2,109/mo is below the 200% FPL limit of $6,206/mo for a household of 5 (confidence: high)
- WIC (Women, Infants, and Children Special Supplemental Nutrition Program): Has child(ren) under 5 and income below 185% FPL (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $2,109/mo is below 138% FPL ($4,282/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $2,109/mo is below ~130% FPL ($4,033/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $2,109/mo is below the 200% FPL limit of $6,206/mo for a household of 5.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**
This program could help you. Has child(ren) under 5 and income below 185% FPL.
How much: Monthly WIC EBT card loaded with specific food benefits. Typical monthly food package value: approximately $60-$100+ depending on category and whether breastfeeding.

## Documents to Gather

- Proof of identity
- Proof of identity (for each participant — can be informal for infants)
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- benefit letters)
- birth certificates for children
- child custody documents if applicable
- documentation of emergency (eviction notice

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **WIC (Women, Infants, and Children Special Supplemental Nutrition Program)**: https://www.health.state.mn.us/wic

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What is Emergency Assistance (EA)?

[Assistant]
**Emergency Assistance (EA)**

Emergency Assistance (EA) is a state-funded program that provides one-time financial help to families with children who are facing an immediate housing crisis. The program helps prevent homelessness or loss of essential utilities by paying for overdue rent, mortgage arrears, or utility shutoffs. EA is designed to address short-term crises and is not a recurring benefit.

To be eligible, a household must include at least one dependent child under age 18 (or under 19 if a full-time student). The f

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Mi esposo trabaja en construcción y se lastimó la espalda el mes pasado. No puede trabajar por ahora. Tenemos tres hijos y vivimos en el condado de Dakota. Ganaba como $3,200 al mes. Necesito saber qué ayuda hay disponible. Hablo principalmente español.

[Assistant]
Entiendo lo difícil que debe ser esta situación para su familia. Hay varios programas que pueden ayudarles mientras su esposo se recupera.

**PRIORIDAD ALTA**

**Compensación de Trabajadores (Workers' Compensation)**
Si su esposo se lastimó en el trabajo, puede tener derecho a compensación de trabajadores. Esto puede cubrir atención médica y parte de su salario mientras no puede trabajar. Es muy importante que reporte la lesión al empleador inmediatamente si aún no lo ha hecho. Llame a la División de Compensación de Trabajadores de Minnesota al 651-284-5005 o visite dli.mn.gov.

**SNAP (Asistencia de Alimentos)**
Para una familia de 5 personas, el límite de ingresos es aproximadamente $3,960/mes (200% del nivel federal de pobreza). Si los ingresos de su esposo han parado, es muy posible que puedan ser elegibles para recibir entre $800 y $1,390/mes en beneficios de alimentos. Solicite en MNbenefits.mn.gov — el sitio está disponible en español.

**Medical Assistance (MA)**
Para una familia de 5, el límite es aproximadamente $3,418/mes (138% FPL). Con ingresos reducidos, su familia puede ser elegible para cobertura médica gratuita. Esto también puede cubrir el tratamiento de la espalda de su esposo. Solicite en MNbenefits.mn.gov.

**TAMBIÉN REVISE**

**MFIP (Programa de Inversión Familiar de Minnesota)**
Si los ingresos bajan suficientemente, pueden ser elegibles para MFIP, que ofrece asistencia en efectivo y alimentos para familias con hijos. Solicite en MNbenefits.mn.gov.

**Asistencia de Emergencia**
Si tienen dificultades para pagar la renta o servicios públicos, el Condado de Dakota tiene programas de emergencia. Llame a los servicios sociales del condado al 651-554-6000.

**Documentos necesarios:** Identificación de todos los adultos, números de Seguro Social, comprobante de lesión/documentos médicos, talones de pago recientes, contrato de arrendamiento.

**Solicite en línea:** MNbenefits.mn.gov (disponible en español). Para compensación de trabajadores, contacte dli.mn.gov.

*Esta información es de carácter general, no es asesoramiento legal. Siempre verifique la elegibilidad y los montos de beneficios con la agencia correspondiente.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 79 years old, senior couple, in Ramsey County, recently unemployed, income $315/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $315/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $315/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a detailed-level response in Hmong.

[Assistant]
I hear you, and I want to help you find the support that's available.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $315/mo is below 138% FPL ($2,419/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $315/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: medium.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
Eligibility assessment: Recently lost employment — may be eligible for UI benefits. Confidence: high.
Benefit details: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- alien registration number (if applicable)
- benefit letters)
- contact information for all employers in the past 18 months
- direct deposit information
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 28 years old, married couple, no kids, in Hennepin County, student, income $3,024/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $3,024/mo below 185% FPL ($4,075/mo) (confidence: high)
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: medium)
- Medical Assistance (MA) — Minnesota Medicaid: Income $3,024/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $3,024/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)

Please generate a simple-level response in Hmong.

[Assistant]
I understand things are difficult right now. Here's what I found that could help.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $3,024/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $3,024/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
This program could help you. Has child(ren) under 13, is working/in school, income $3,024/mo below 185% FPL ($4,075/mo).
How much: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes.

**Emergency Assistance (EA)**
This program could help you. Income below threshold; EA available if facing housing/utility emergency.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- Social Security numbers for parents and children
- benefit letters)
- birth certificates for children
- child care provider name and address
- class schedule)
- documentation of emergency (eviction notice
- documentation of work/school/training activity (employer letter

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in Somali.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 27 years old, senior couple, in Scott County, student, income $3,653/month.

No programs matched the eligibility criteria.

Please generate a standard-level response in Somali.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Scott County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Can I get Unemployment Insurance (UI) and MFIP (Minnesota Family Investment Program) at the same time?

[Assistant]
Yes, in many cases you can receive multiple benefits at the same time! Common combinations include:

- **SNAP + Medical Assistance**: Very common together
- **MFIP + CCAP**: Families on MFIP often get child care assistance too
- **SNAP + Energy Assistance**: Both based on similar income limits
- **MFIP + SNAP**: MFIP includes a food portion that coordinates with SNAP

Each program has its own eligibility rules, so qualifying for one doesn't guarantee qualifying for another. Apply through MNbenefits.mn.gov — the system will screen you for all programs at once.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: detailed
LANGUAGE: Respond in Spanish.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 73 years old, senior couple, in Carver County, disabled, income $0/month.

Eligible programs:
- Emergency Assistance (EA): Income below threshold; EA available if facing housing/utility emergency (confidence: low)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($2,419/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $3,506/mo for a household of 2 (confidence: high)

Please generate a detailed-level response in Spanish.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
Eligibility assessment: Income $0/mo is below 138% FPL ($2,419/mo) for Medical Assistance. Confidence: high.
Benefit details: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
Eligibility assessment: Household income $0/mo is below the 200% FPL limit of $3,506/mo for a household of 2. Confidence: high.
Benefit details: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**Emergency Assistance (EA)**
Eligibility assessment: Income below threshold; EA available if facing housing/utility emergency. Confidence: low.
Benefit details: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency. No fixed statewide maximum.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
Eligibility assessment: Income below 200% FPL; may receive help with heating/cooling costs. Confidence: high.
Benefit details: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] Do I need to report income changes while on Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)?

[Assistant]
Yes, you generally need to report changes while receiving **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**:

- **Income changes**: Report within 10 days
- **Household size changes**: Report within 10 days
- **Address changes**: Report promptly
- **Employment changes**: Report within 10 days

Failing to report changes can result in overpayment that you'd have to pay back, or loss of benefits. Report changes to your county worker.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in Hmong.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 73 years old, single senior, in Carver County, employed, income $0/month.

Eligible programs:
- EGA (Emergency General Assistance): Working but low income; may be eligible for employment-related assistance (confidence: medium)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($1,798/mo) for Medical Assistance (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $2,606/mo for a household of 1 (confidence: high)

Please generate a simple-level response in Hmong.

[Assistant]
Thank you for sharing your situation. Let me walk you through what may be available to you.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($1,798/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $2,606/mo for a household of 1.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**EGA (Emergency General Assistance)**
This program could help you. Working but low income; may be eligible for employment-related assistance.
How much: One-time payment, amount varies by county and nature of emergency. Paid directly to landlord, utility provider, or creditor. No fixed statewide maximum — county discretion applies.

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

## Documents to Gather

- Proof of identity
- Social Security number
- Social Security numbers for all household members
- benefit letters)
- documentation of emergency (eviction notice
- employer letter)
- foreclosure notice)
- housing costs (rent/mortgage)
- immigration status documents if applicable
- landlord/utility company contact information

## Where to Apply

- **EGA (Emergency General Assistance)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System] You are a plain-language government benefits navigator for Minnesota. You help people understand which government assistance programs they may be eligible for based on their situation. Be warm, clear, and actionable. Always cite specific eligibility thresholds and application portals. Never say someone "qualifies" — say "may be eligible." End every response with a disclaimer that this is informational, not legal advice.

[User] What is SNAP (Supplemental Nutrition Assistance Program) / Food Assistance?

[Assistant]
**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**

SNAP, known in Minnesota as Food Assistance, provides monthly electronic benefits (EBT card) to low-income households to purchase groceries at authorized retailers. In Minnesota, SNAP is administered by county and tribal human service agencies and funded jointly by the federal government and the state. Benefits are loaded to an EBT card each month and can be used at most grocery stores, farmers markets, and some online retailers.

Minnesota uses Broad-Based Categorical Eligibility (BBCE) to expa

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: standard
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 62 years old, single senior, in Dakota County, self employed, income $3,922/month.

No programs matched the eligibility criteria.

Please generate a standard-level response in English.

[Assistant]
I understand you're going through a tough time. Based on what you've shared, I wasn't able to identify specific programs that match your situation right now, but that doesn't mean help isn't available.

I'd suggest contacting your county human services office directly — they can do a comprehensive screening and may know of local resources I don't have information about.

**Dakota County Human Services**: You can reach them through MNbenefits.mn.gov or by calling 211.

---
*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*


[System]
You are a benefits intake assistant. Your job is to extract structured information from a person's description of their situation.

Extract the following fields into a JSON object:
- income: annual household income (number or null)
- household_size: total number of people in household (integer)
- county: county name (string or null)
- employment_status: one of "employed", "recently_unemployed", "long_term_unemployed", "self_employed", "retired", "disabled", "student", or null
- dependents: list of objects with "age" (integer) and "relationship" (string)
- age: the person's age (integer or null)
- is_veteran: boolean (default false)
- is_disabled: boolean (default false)
- citizenship_status: "citizen", "permanent_resident", "refugee", "undocumented", or "other" (default "citizen")
- concerns: list of keywords from: "food", "housing", "health", "childcare", "employment", "energy", "cash", "emergency"
- language: detected language code (en, es, hmn, so, kar)
- missing_info: list of critical fields still needed (empty if all present)

If information is not stated, set it to null (not a guess).
Respond ONLY with valid JSON. No explanation.

[User] I'm 83 years old, I was laid off last week and I'm looking for work. I live in Hennepin County. senior couple. We make around $735 a month total. I need help with finding affordable childcare, putting food on the table.

[Assistant]
{
  "income": 8820,
  "household_size": 2,
  "county": "Hennepin",
  "employment_status": "recently_unemployed",
  "dependents": [],
  "age": 83,
  "is_veteran": false,
  "is_disabled": false,
  "citizenship_status": "citizen",
  "concerns": [
    "childcare",
    "food"
  ],
  "language": "en",
  "missing_info": []
}


[System]
You are a plain-language government benefits navigator. Your job is to explain benefits eligibility results in clear, simple language.

TARGET READING LEVEL: simple
LANGUAGE: Respond in English.

Structure your response as:
1. A brief empathetic acknowledgment
2. HIGH PRIORITY programs
3. ALSO CHECK programs
4. DOCUMENTS TO GATHER
5. WHERE TO APPLY

For each program, include the program name, why they may be eligible, and estimated benefit amount if available.

CRITICAL: Only include programs from the provided eligibility results. Never say someone "qualifies" — say "may be eligible."
End with the standard disclaimer.

[User]
Here are the eligibility results for this person:

Profile: 46 years old, single parent with 1 kid(s) and my elderly mother, in Dakota County, recently unemployed, income $0/month.

Eligible programs:
- CCAP (Child Care Assistance Program): Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,075/mo) (confidence: high)
- Emergency Assistance (EA): Facing an emergency situation with income below 200% FPL (confidence: medium)
- Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP): Income below 200% FPL; may receive help with heating/cooling costs (confidence: high)
- Medical Assistance (MA) — Minnesota Medicaid: Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance (confidence: high)
- MFIP (Minnesota Family Investment Program): Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo) (confidence: high)
- SNAP (Supplemental Nutrition Assistance Program) / Food Assistance: Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3 (confidence: high)
- Unemployment Insurance (UI): Recently lost employment — may be eligible for UI benefits (confidence: high)

Please generate a simple-level response in English.

[Assistant]
Based on what you've told me, there are several programs you may be eligible for.

## Programs You Should Apply For First

**Medical Assistance (MA) — Minnesota Medicaid**
This program could help you. Income $0/mo is below 138% FPL ($3,040/mo) for Medical Assistance.
How much: No monthly premium for most enrollees. Copays: $1-$3 per service. Full coverage including doctor visits, hospital, dental, mental health, prescriptions, vision, long-term care.

**MFIP (Minnesota Family Investment Program)**
This program could help you. Has dependent child(ren) and income $0/mo is below ~130% FPL ($2,863/mo).
How much: Combined monthly cash + food benefit. Example: 1-adult, 1-child family receives approximately $532/month total. Amounts vary by family size and metro vs. greater MN.

**SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**
This program could help you. Household income $0/mo is below the 200% FPL limit of $4,406/mo for a household of 3.
How much: Monthly EBT benefits: 1 person $292, 2 people $535, 3 people $768, 4 people $975, 5 people $1,158, 6 people $1,390. Actual amount depends on net income after deductions.

## Also Worth Checking

**CCAP (Child Care Assistance Program)**
This program could help you. Has child(ren) under 13, is working/in school, income $0/mo below 185% FPL ($4,075/mo).
How much: CCAP pays child care provider directly (minus family copay). Copay is on sliding scale based on income and family size — can be $0 at lowest incomes.

**Emergency Assistance (EA)**
This program could help you. Facing an emergency situation with income below 200% FPL.
How much: One-time payment directly to landlord, mortgage company, or utility provider. Amount varies by county and type of crisis — typically covers arrears needed to resolve the emergency.

**Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**
This program could help you. Income below 200% FPL; may receive help with heating/cooling costs.
How much: Regular heating benefit: $200-$1,400 per season (varies by income, fuel type, home size). Crisis Fuel: up to $600 for emergency heating need. Paid directly to energy provider.

**Unemployment Insurance (UI)**
This program could help you. Recently lost employment — may be eligible for UI benefits.
How much: Weekly benefit: approximately 50% of average weekly wage during base period. Maximum $857/week (2024, adjusted annually). Minimum $30/week. Up to 26 weeks standard duration.

## Documents to Gather

- Proof of identity
- Proof of identity for all household members
- Social Security number
- Social Security numbers
- Social Security numbers for all household members
- Social Security numbers for parents and children
- alien registration number (if applicable)
- benefit letters)
- birth certificates for children
- child care provider name and address

## Where to Apply

- **CCAP (Child Care Assistance Program)**: https://mnbenefits.mn.gov
- **Emergency Assistance (EA)**: https://mnbenefits.mn.gov
- **Energy Assistance Program (EAP) / Low-Income Home Energy Assistance Program (LIHEAP)**: https://mn.gov/commerce/consumers/consumer-assistance/energy-assistance/
- **Medical Assistance (MA) — Minnesota Medicaid**: https://www.mnsure.org
- **MFIP (Minnesota Family Investment Program)**: https://mnbenefits.mn.gov
- **SNAP (Supplemental Nutrition Assistance Program) / Food Assistance**: https://mnbenefits.mn.gov
- **Unemployment Insurance (UI)**: https://www.uimn.org

You can also apply for most programs at **MNbenefits.mn.gov** or by calling **211**.

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*This is an informational tool, not legal advice. Eligibility determinations are unofficial estimates. Always verify with the relevant agency before applying. Program rules change — information last verified April 2026.*