instruction stringclasses 6 values | input stringclasses 1 value | output stringclasses 6 values | text stringclasses 6 values |
|---|---|---|---|
How can the client request access to our API from a new domain? | Make sure the actual domain they are using is in our CORS policy. This is done for security purposes so no one else tries to access our endpoint. CORS Policy updates require deployment so it would be part of the next scheduled release. Once the clients' domain has been whitelisted get them to go live, and test a single transaction to make sure the transaction occurs. Inform us of the go-live date so we can keep an eye out for any issues | Below is an instruction that describes a task. Write a response that appropriately completes the request.
### Instruction: How can the client request access to our API from a new domain?
### Response: Make sure the actual domain they are using is in our CORS policy. This is done for security purposes so no one else tries to access our endpoint. CORS Policy updates require deployment so it would be part of the next scheduled release. Once the clients' domain has been whitelisted get them to go live, and test a single transaction to make sure the transaction occurs. Inform us of the go-live date so we can keep an eye out for any issues | |
How can the client set up their Global Pay Payment Gateway Account in Raisin? | Support-CXM response to the client: The following knowledge article provides details on setting up the Global Pay Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/connecting-a-global-payments-ecommerce-payment-account | Below is an instruction that describes a task. Write a response that appropriately completes the request.
### Instruction: How can the client set up their Global Pay Payment Gateway Account in Raisin?
### Response: Support-CXM response to the client: The following knowledge article provides details on setting up the Global Pay Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/connecting-a-global-payments-ecommerce-payment-account | |
How can the client set up their iATS Payment Gateway Account in Raisin? | Support-CXM response to the client: The following knowledge article provides details on setting up the iATS Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/how-to-connect-your-iATS-hosted-payments-account-in-raisin | Below is an instruction that describes a task. Write a response that appropriately completes the request.
### Instruction: How can the client set up their iATS Payment Gateway Account in Raisin?
### Response: Support-CXM response to the client: The following knowledge article provides details on setting up the iATS Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/how-to-connect-your-iATS-hosted-payments-account-in-raisin | |
How can The client set up their Moneris Payment Gateway Account in Raisin? | Support-CXM response to the client: The following knowledge article provides details on setting up the Moneris Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/how-to-connect-your-moneris-hosted-payments-account-in-raisin | Below is an instruction that describes a task. Write a response that appropriately completes the request.
### Instruction: How can The client set up their Moneris Payment Gateway Account in Raisin?
### Response: Support-CXM response to the client: The following knowledge article provides details on setting up the Moneris Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/how-to-connect-your-moneris-hosted-payments-account-in-raisin | |
How can the client set up their Paysafe Payment Gateway Account in Raisin? | Support-CXM response to the client: The following knowledge article provides details on setting up the Paysafe Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/how-to-connect-your-paysafe-hosted-payments-account-in-raisin | Below is an instruction that describes a task. Write a response that appropriately completes the request.
### Instruction: How can the client set up their Paysafe Payment Gateway Account in Raisin?
### Response: Support-CXM response to the client: The following knowledge article provides details on setting up the Paysafe Payment Gateway account in Raisin Admin including details required from your Payment Provider: more details here: https://knowledgebase.akaraisin.com/en/support/how-to-connect-your-paysafe-hosted-payments-account-in-raisin | |
How can the client wants to change Payment Providers, Different from the one they have? | Support-CXM response to the client: Below are the details you would need from your new Payment Gateway to ensure your recurring Donors get charged correctly once you have moved over.You the client, must request the current payment provider either unmask the card data or transmit it to the new payment provider Once data is in the hands of the new gateway, they need to create tokens. The new gateway or the client must securely provide Raisin with the new token information the primary key for the donors (like a name or email) Once Raisin receives the primary key, we map the new tokens to the existing donors in Raisin. Note: Raisin can also set up an SFTP if you are unable to do so. | Below is an instruction that describes a task. Write a response that appropriately completes the request.
### Instruction: How can the client wants to change Payment Providers, Different from the one they have?
### Response: Support-CXM response to the client: Below are the details you would need from your new Payment Gateway to ensure your recurring Donors get charged correctly once you have moved over. You the client, must request the current payment provider either unmask the card data or transmit it to the new payment provider. Once data is in the hands of the new gateway, they need to create tokens. The new gateway or the client must securely provide Raisin with the new token information, the primary key for the donors (like a name or email). Once Raisin receives the primary key, we map the new tokens to the existing donors in Raisin. Note: Raisin can also set up an SFTP if you are unable to do so. |
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