File size: 602 Bytes
bd67155 | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 | name: support-ops-env
description: Multi-step customer support triage and escalation benchmark for OpenEnv-style agents.
version: 0.1.0
tags:
- openenv
- customer-support
- triage
- evaluation
entrypoint: support_ops_env.env:SupportOpsEnv
observation_model: support_ops_env.models:Observation
action_model: support_ops_env.models:Action
reward_model: support_ops_env.models:RewardModel
tasks:
- id: easy_account_takeover
difficulty: easy
- id: medium_payout_hold
difficulty: medium
- id: hard_queue_triage
difficulty: hard
hf_space:
sdk: docker
suggested_app_file: app.py
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