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README.md
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---
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license: mit
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tags:
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- pytorch
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- audio
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- emotion-recognition
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- audio-classification
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- customer-service
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---
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# Mantis
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## Model Description
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Mantis is an audio-based emotion recognition model designed for customer service intelligence. It classifies emotional states from speech audio using a HuBERT + CNN hybrid architecture, enabling real-time sentiment monitoring in call center environments.
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## Model Architecture
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- **Architecture**: HuBERT (feature extractor) + CNN (classifier head)
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- **Framework**: PyTorch
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- **Task**: Audio Emotion Classification
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- **Input**: Raw audio waveforms / mel spectrograms
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- **Output**: Emotion class (e.g., neutral, happy, angry, sad, frustrated)
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## Training Details
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- **Dataset**: Trained on emotion speech datasets (e.g., RAVDESS, IEMOCAP, or proprietary customer service audio)
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- **Approach**: HuBERT pre-trained representations fed into a custom CNN classifier
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- **Fine-tuning**: End-to-end fine-tuning for customer service emotion categories
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## Performance
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Evaluated on held-out emotion speech samples with strong accuracy across key emotion classes relevant to customer service.
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## Files
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| File | Description |
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|------|-------------|
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| `emotion_model.pth` | Final trained HuBERT-CNN emotion recognition model |
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## Usage
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```python
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import torch
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from huggingface_hub import hf_hub_download
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# Download model
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model_path = hf_hub_download(repo_id='devanshty/Mantis', filename='emotion_model.pth')
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# Load model (adjust to your model class)
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model = torch.load(model_path, map_location='cpu')
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model.eval()
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# Run inference on audio features
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# (preprocess audio to match training pipeline)
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```
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## Download & Use
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```python
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from huggingface_hub import hf_hub_download
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model_path = hf_hub_download(repo_id='devanshty/Mantis', filename='emotion_model.pth')
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```
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