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"question": "Which Qefro capability should handle this request?",
"capabilities": {
"customers.search": "Find or look up customer records, contact details, or profiles",
"sales.summary": "Get sales reports, revenue summaries, or sales performance data",
"invoices.get": "Download, view, or retrieve invoices and billing documents",
"tickets.create": "Open a new support ticket or customer service request",
"campaigns.send": "Launch or send marketing campaigns or bulk messages",
"messages.send": "Send individual messages or notifications to customers",
"records.delete": "Delete records, entries, or data permanently",
"orders.list": "List, show, or browse orders and purchase history",
"orders.status": "Check order tracking, delivery status, or shipping updates",
"catalog.search": "Search products, items, or catalog entries",
"orders.cancel": "Cancel an existing order before or after processing",
"orders.refund": "Request or process a refund for an order or purchase",
"unknown": "The request does not match any known capability",
"ambiguous": "The request is unclear or could match multiple capabilities equally"
}
}
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