| { | |
| "label2id": { | |
| "PRE_SPECS": 0, | |
| "PRE_AUTH": 1, | |
| "PRE_PRICE": 2, | |
| "PRE_RECOMMEND": 3, | |
| "PRE_STOCK": 4, | |
| "PROD_USAGE": 5, | |
| "ORDER_CHANGE": 6, | |
| "PAY_STATUS": 7, | |
| "LOG_TRACK": 8, | |
| "LOG_URGE_SHIP": 9, | |
| "LOG_ORIGIN": 10, | |
| "AFTER_RETURN": 11, | |
| "AFTER_SERVICE": 12, | |
| "DELIVERY_INSTALL": 13, | |
| "PROMO_RULES": 14, | |
| "CS_SERVICE": 15, | |
| "ACC_ISSUE": 16, | |
| "GEN_HELLO": 17, | |
| "GEN_THANKS": 18, | |
| "NO_INTENT": 19 | |
| }, | |
| "id2label": { | |
| "0": "PRE_SPECS", | |
| "1": "PRE_AUTH", | |
| "2": "PRE_PRICE", | |
| "3": "PRE_RECOMMEND", | |
| "4": "PRE_STOCK", | |
| "5": "PROD_USAGE", | |
| "6": "ORDER_CHANGE", | |
| "7": "PAY_STATUS", | |
| "8": "LOG_TRACK", | |
| "9": "LOG_URGE_SHIP", | |
| "10": "LOG_ORIGIN", | |
| "11": "AFTER_RETURN", | |
| "12": "AFTER_SERVICE", | |
| "13": "DELIVERY_INSTALL", | |
| "14": "PROMO_RULES", | |
| "15": "CS_SERVICE", | |
| "16": "ACC_ISSUE", | |
| "17": "GEN_HELLO", | |
| "18": "GEN_THANKS", | |
| "19": "NO_INTENT" | |
| }, | |
| "label2zh": { | |
| "PRE_SPECS": "商品尺码/规格", | |
| "PRE_AUTH": "商品真假/品牌", | |
| "PRE_PRICE": "商品价格咨询", | |
| "PRE_RECOMMEND": "商品评价/推荐", | |
| "PRE_STOCK": "商品库存/上下架状态", | |
| "PROD_USAGE": "使用方法/操作指导", | |
| "ORDER_CHANGE": "订单修改/取消", | |
| "PAY_STATUS": "支付/退款/发票状态查询", | |
| "LOG_TRACK": "查询物流进度", | |
| "LOG_URGE_SHIP": "催促发货", | |
| "LOG_ORIGIN": "发货地/就近仓咨询", | |
| "AFTER_RETURN": "退货/换货申请", | |
| "AFTER_SERVICE": "售后进度/维修处理", | |
| "DELIVERY_INSTALL": "安装咨询/预约", | |
| "PROMO_RULES": "活动/优惠规则与价保", | |
| "CS_SERVICE": "联系客服/投诉服务", | |
| "ACC_ISSUE": "账号问题", | |
| "GEN_HELLO": "打招呼", | |
| "GEN_THANKS": "表达感谢", | |
| "NO_INTENT": "无效内容" | |
| }, | |
| "id2zh": { | |
| "0": "商品尺码/规格", | |
| "1": "商品真假/品牌", | |
| "2": "商品价格咨询", | |
| "3": "商品评价/推荐", | |
| "4": "商品库存/上下架状态", | |
| "5": "使用方法/操作指导", | |
| "6": "订单修改/取消", | |
| "7": "支付/退款/发票状态查询", | |
| "8": "查询物流进度", | |
| "9": "催促发货", | |
| "10": "发货地/就近仓咨询", | |
| "11": "退货/换货申请", | |
| "12": "售后进度/维修处理", | |
| "13": "安装咨询/预约", | |
| "14": "活动/优惠规则与价保", | |
| "15": "联系客服/投诉服务", | |
| "16": "账号问题", | |
| "17": "打招呼", | |
| "18": "表达感谢", | |
| "19": "无效内容" | |
| }, | |
| "num_labels": 20 | |
| } |