| import type { DecideInput } from '../../src/index.js' |
|
|
| export const input = { |
| state: { |
| message: 'My card was charged twice for the same order. Please refund the duplicate charge.', |
| order: { status: 'paid', paymentCount: 2 } |
| }, |
| decisions: [ |
| { |
| id: 'intent', |
| type: 'choice', |
| instruction: 'Identify the primary intent of the customer.', |
| options: [ |
| { value: 'refund', description: 'The customer wants to recover money charged.' }, |
| { value: 'cancel', description: 'The customer wants to cancel an order.' }, |
| { value: 'other', description: 'The request does not match the other intents.' } |
| ] |
| }, |
| { |
| id: 'duplicateCharge', |
| type: 'noul', |
| instruction: 'The customer was charged twice for the same order.', |
| outcomes: { |
| false: { description: 'There was one charge or the charges were for different orders.' }, |
| true: { description: 'The same order was charged more than once.' } |
| } |
| }, |
| { |
| id: 'urgency', |
| type: 'score', |
| instruction: 'Rate the urgency of this support request using the ordered levels.', |
| levels: [ |
| { value: 'low', description: 'An informational question without loss or blocked work.' }, |
| { value: 'medium', description: 'A limited loss or a problem with a workaround.' }, |
| { value: 'high', description: 'Major loss or blocked work requiring immediate action.' } |
| ] |
| } |
| ] |
| } as const satisfies DecideInput |
|
|
