# Key Capabilities - Universal Task Graph (multi‑workflow): Document classification → field extraction → validation → decisioning → generation. - Multi‑modal ingestion: PDF, TIFF, PNG/JPG; layout‑aware text extraction + OCR plugin. - Hybrid models: a) LLM prompt‑programming for zero‑shot, b) SFT (supervised fine‑tuning), c) RLHF (PPO/DPO) with reward models trained on business feedback. - Feedback fusion: pairwise preferences, star‑ratings, edits/corrections, form accept/reject signals, latency & confidence signals. - Active learning: auto‑triage low‑confidence samples into a labeling queue (Label Studio/Argilla). - MLOps: experiment tracking, model registry, canary rollouts, champion/challenger evaluation, drift & data quality checks. - Compliance & audit: tamper‑proof feedback ledger, PII scrubbing, field‑level provenance.