Text Generation
Transformers
Safetensors
English
llama
userlm
user-simulation
simulation
multi-turn
conversational
text-generation-inference
Instructions to use microsoft/UserLM-2.0 with libraries, inference providers, notebooks, and local apps. Follow these links to get started.
- Libraries
- Transformers
How to use microsoft/UserLM-2.0 with Transformers:
# Use a pipeline as a high-level helper from transformers import pipeline pipe = pipeline("text-generation", model="microsoft/UserLM-2.0") messages = [ {"role": "user", "content": "Who are you?"}, ] pipe(messages)# pip install -U transformers accelerate # Load model directly from transformers import AutoTokenizer, AutoModelForCausalLM tokenizer = AutoTokenizer.from_pretrained("microsoft/UserLM-2.0") model = AutoModelForCausalLM.from_pretrained("microsoft/UserLM-2.0", device_map="auto") messages = [ {"role": "user", "content": "Who are you?"}, ] inputs = tokenizer.apply_chat_template( messages, add_generation_prompt=True, tokenize=True, return_dict=True, return_tensors="pt", ).to(model.device) outputs = model.generate(**inputs, max_new_tokens=256) print(tokenizer.decode(outputs[0][inputs["input_ids"].shape[-1]:])) - Notebooks
- Google Colab
- Kaggle
- Local Apps Settings
- vLLM
How to use microsoft/UserLM-2.0 with vLLM:
Install from pip and serve model
# Install vLLM from pip: pip install vllm # Start the vLLM server: vllm serve "microsoft/UserLM-2.0" # Call the server using curl (OpenAI-compatible API): curl -X POST "http://localhost:8000/v1/chat/completions" \ -H "Content-Type: application/json" \ --data '{ "model": "microsoft/UserLM-2.0", "messages": [ { "role": "user", "content": "What is the capital of France?" } ] }'Use Docker
docker model run hf.co/microsoft/UserLM-2.0
- SGLang
How to use microsoft/UserLM-2.0 with SGLang:
Install from pip and serve model
# Install SGLang from pip: pip install sglang # Start the SGLang server: python3 -m sglang.launch_server \ --model-path "microsoft/UserLM-2.0" \ --host 0.0.0.0 \ --port 30000 # Call the server using curl (OpenAI-compatible API): curl -X POST "http://localhost:30000/v1/chat/completions" \ -H "Content-Type: application/json" \ --data '{ "model": "microsoft/UserLM-2.0", "messages": [ { "role": "user", "content": "What is the capital of France?" } ] }'Use Docker images
docker run --gpus all \ --shm-size 32g \ -p 30000:30000 \ -v ~/.cache/huggingface:/root/.cache/huggingface \ --env "HF_TOKEN=<secret>" \ --ipc=host \ lmsysorg/sglang:latest \ python3 -m sglang.launch_server \ --model-path "microsoft/UserLM-2.0" \ --host 0.0.0.0 \ --port 30000 # Call the server using curl (OpenAI-compatible API): curl -X POST "http://localhost:30000/v1/chat/completions" \ -H "Content-Type: application/json" \ --data '{ "model": "microsoft/UserLM-2.0", "messages": [ { "role": "user", "content": "What is the capital of France?" } ] }' - Docker Model Runner
How to use microsoft/UserLM-2.0 with Docker Model Runner:
docker model run hf.co/microsoft/UserLM-2.0
Add UserLM-2.0 model card
Browse files
README.md
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license: mit
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| 1 |
---
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license: mit
|
| 3 |
+
datasets:
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+
- allenai/WildChat-4.8M
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+
language:
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+
- en
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+
base_model:
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+
- meta-llama/Llama-3.1-8B-Instruct
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+
pipeline_tag: text-generation
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+
library_name: transformers
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+
tags:
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+
- userlm
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+
- user-simulation
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+
- simulation
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+
- multi-turn
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---
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| 17 |
+
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+
# UserLM-2.0
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| 19 |
+
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+
<p align="center">
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+
<img src="./assets/userlm-2-teaser.png" alt="UserLM-2.0 generates natural conversations that faithfully enact task intents." width="100%">
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+
</p>
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+
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+
UserLM-2.0 is an 8-billion-parameter user simulator for user-AI
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+
conversations. Unlike typical language models trained to play the assistant,
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| 26 |
+
UserLM-2.0 generates the **user** side of a conversation. It is conditioned on
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+
a task intent that describes the user's high-level objective.
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+
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+
UserLM-2.0 can:
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+
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+
1. Generate an initial user utterance from a task intent.
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+
2. Generate follow-up user utterances from the conversation so far.
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+
3. Emit `<|endconversation|>` when it determines that the user's objective has
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+
been satisfied and the conversation should end.
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+
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The model is intended to support research on realistic user simulation and the
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development and evaluation of more robust assistant models.
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+
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> **Paper:** The accompanying UserLM-2.0 paper is forthcoming. An arXiv link
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> will be added when it becomes available.
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+
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+
## Model details
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+
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+
- **Developed by:** Omer Gul (Microsoft Research intern, Spring 2026),
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| 45 |
+
Philippe Laban (Microsoft Research), Tanya Goyal (Microsoft Research), and
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| 46 |
+
Jennifer Neville (Microsoft Research)
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| 47 |
+
- **Model type:** Generative causal language model, 8B parameters
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+
- **Language:** English
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| 49 |
+
- **License:** MIT
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| 50 |
+
- **Backbone:** [`meta-llama/Llama-3.1-8B-Instruct`](https://huggingface.co/meta-llama/Llama-3.1-8B-Instruct)
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| 51 |
+
- **Repository:** [`microsoft/UserLM-2.0`](https://huggingface.co/microsoft/UserLM-2.0)
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| 52 |
+
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+
## How to use
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| 54 |
+
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| 55 |
+
UserLM-2.0 generates user turns. Put the task intent in the system message,
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+
generate a user turn, append the assistant's reply, and call the model again.
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| 57 |
+
The bundled chat template automatically opens the correct user-role generation
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+
header.
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| 59 |
+
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| 60 |
+
The following example uses Hugging Face Transformers directly:
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| 61 |
+
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+
```python
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+
import torch
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| 64 |
+
from transformers import AutoModelForCausalLM, AutoTokenizer
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| 65 |
+
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| 66 |
+
model_id = "microsoft/UserLM-2.0"
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| 67 |
+
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+
tokenizer = AutoTokenizer.from_pretrained(model_id)
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| 69 |
+
model = AutoModelForCausalLM.from_pretrained(
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| 70 |
+
model_id,
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| 71 |
+
dtype=torch.bfloat16,
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| 72 |
+
device_map="auto",
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| 73 |
+
).eval()
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| 74 |
+
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| 75 |
+
task_intent = (
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| 76 |
+
"You want help planning a quick vegetarian dinner for four people. "
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| 77 |
+
"You have 45 minutes, one guest has a peanut allergy, and you need a "
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| 78 |
+
"shopping list and cooking instructions. You prefer pasta, but only "
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| 79 |
+
"mention that preference if the assistant asks. Your goal is not "
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| 80 |
+
"satisfied until you receive a menu, shopping list, and cooking steps."
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+
)
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+
messages = [{"role": "system", "content": task_intent}]
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| 83 |
+
|
| 84 |
+
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| 85 |
+
def generate_user_turn(messages: list[dict[str, str]]) -> str:
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| 86 |
+
inputs = tokenizer.apply_chat_template(
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| 87 |
+
messages,
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| 88 |
+
tokenize=True,
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| 89 |
+
add_generation_prompt=True,
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| 90 |
+
return_tensors="pt",
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| 91 |
+
return_dict=True,
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| 92 |
+
).to(model.get_input_embeddings().weight.device)
|
| 93 |
+
|
| 94 |
+
with torch.inference_mode():
|
| 95 |
+
outputs = model.generate(
|
| 96 |
+
**inputs,
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| 97 |
+
max_new_tokens=128,
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| 98 |
+
do_sample=True,
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+
temperature=1.0,
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| 100 |
+
top_p=0.8,
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+
eos_token_id=tokenizer.eos_token_id,
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| 102 |
+
pad_token_id=tokenizer.pad_token_id,
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+
)
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+
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+
generated_ids = outputs[0, inputs["input_ids"].shape[1]:]
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+
return tokenizer.decode(generated_ids, skip_special_tokens=True).strip()
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| 107 |
+
|
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+
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+
# First user turn
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+
user_turn = generate_user_turn(messages)
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+
messages.append({"role": "user", "content": user_turn})
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+
print("User:", user_turn)
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| 113 |
+
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+
# Supply an assistant response, then generate the next user turn.
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+
messages.append(
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+
{
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+
"role": "assistant",
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| 118 |
+
"content": "I can help with that. Would you prefer pasta, tacos, or a rice bowl?",
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| 119 |
+
}
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+
)
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| 121 |
+
user_turn = generate_user_turn(messages)
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| 122 |
+
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| 123 |
+
if "<|endconversation|>" not in user_turn:
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+
messages.append({"role": "user", "content": user_turn})
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| 125 |
+
print("User:", user_turn)
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| 126 |
+
else:
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| 127 |
+
print("The simulated user ended the conversation.")
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+
```
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| 129 |
+
|
| 130 |
+
### Example output
|
| 131 |
+
|
| 132 |
+
The following user turns were produced by UserLM-2.0 with
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| 133 |
+
`temperature=1.0` and `top_p=0.8`. Assistant turns were supplied by the
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| 134 |
+
simulation harness.
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| 135 |
+
|
| 136 |
+
> **UserLM-2.0:** hi. i need help with a dinner. i have 45 minutes. i need to
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| 137 |
+
> make a dinner for 4 people. 1 of the people has a peanut allergy. i need a
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| 138 |
+
> menu, shopping list, and step by step cooking instructions. if you need any
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| 139 |
+
> more information from me, let me know.
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| 140 |
+
>
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| 141 |
+
> **Assistant:** I can help with that. Would you prefer pasta, tacos, or a rice
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| 142 |
+
> bowl?
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| 143 |
+
>
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| 144 |
+
> **UserLM-2.0:** pasta.
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| 145 |
+
>
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| 146 |
+
> **Assistant:** Let's make chickpea tomato pasta with a green salad. For four
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| 147 |
+
> people, buy 12 oz pasta, two cans of chickpeas, one 28 oz can of crushed
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| 148 |
+
> tomatoes, garlic, one onion, olive oil, Italian herbs, one lemon, mixed
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| 149 |
+
> greens, one cucumber, and Parmesan or a vegetarian alternative. The menu is
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| 150 |
+
> peanut-free, but check package labels for cross-contamination. Would you like
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| 151 |
+
> the step-by-step cooking order?
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| 152 |
+
>
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| 153 |
+
> **UserLM-2.0:** yes please.
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| 154 |
+
>
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+
> **Assistant:** Boil the pasta while you prepare a chickpea tomato sauce. Toss
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| 156 |
+
> the greens and cucumber with lemon and olive oil, combine the pasta and
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| 157 |
+
> sauce, and serve with the salad and optional cheese. This should take about
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| 158 |
+
> 35 minutes.
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| 159 |
+
>
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| 160 |
+
> **UserLM-2.0:** `<|endconversation|>`
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| 161 |
+
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| 162 |
+
Treat `<|endconversation|>` as a control signal: stop the rollout rather than
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| 163 |
+
showing it as dialogue in an end-user interface. Generated text is stochastic,
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| 164 |
+
so outputs will vary across runs.
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+
|
| 166 |
+
## Uses
|
| 167 |
+
|
| 168 |
+
### Direct intended uses
|
| 169 |
+
|
| 170 |
+
UserLM-2.0 is released for researchers evaluating assistant language models.
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| 171 |
+
It can simulate multi-turn conversations to help estimate how an assistant may
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| 172 |
+
perform with real users. Our evaluation provides evidence that UserLM-2.0
|
| 173 |
+
produces more realistic and task-faithful user behavior than prior user
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| 174 |
+
simulators and prompted assistant models.
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| 175 |
+
|
| 176 |
+
### Downstream uses
|
| 177 |
+
|
| 178 |
+
Potential research applications that were not implemented in the accompanying
|
| 179 |
+
work include:
|
| 180 |
+
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| 181 |
+
1. User modeling, such as predicting user responses to a set of questions.
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| 182 |
+
2. A foundation for fine-tuning judge models.
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| 183 |
+
3. Synthetic conversation generation in conjunction with an assistant model.
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| 184 |
+
|
| 185 |
+
### Out-of-scope uses
|
| 186 |
+
|
| 187 |
+
UserLM-2.0 is **not an assistant model**. It is unlikely to be useful to an end
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| 188 |
+
user who needs direct help completing a task; an assistant language model is
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| 189 |
+
more appropriate for that purpose.
|
| 190 |
+
|
| 191 |
+
We do not recommend deploying UserLM-2.0 in commercial or real-world
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| 192 |
+
applications without additional testing, adaptation, and safeguards. This
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+
checkpoint is released for research purposes.
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| 194 |
+
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| 195 |
+
## Risks and limitations
|
| 196 |
+
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| 197 |
+
The main objective of a user simulator is twofold:
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1. Faithfully enact the supplied task intent without critical omissions or
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contradictions.
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2. Produce natural utterances that could plausibly have been written by a real
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+
user.
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+
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Although UserLM-2.0 improves this joint objective relative to prior work, it
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remains imperfect. Simulated conversations may omit or contradict parts of the
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+
task intent, introduce unsupported facts or requirements, behave unnaturally,
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+
or terminate at an inappropriate point.
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+
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Additional limitations include:
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- The model was designed and evaluated in English. Performance in other
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languages may vary and should be assessed by domain experts and native
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speakers.
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- The model inherits biases, errors, and omissions from its
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Llama-3.1-8B-Instruct backbone.
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- The model may inherit or amplify biases, errors, and omissions in its
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training data, including AI-generated interpretations of conversations.
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+
- The model may hallucinate constraints not present in the task intent.
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+
Providing a specific intent can reduce, but not eliminate, this behavior.
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+
- The model has not been systematically hardened against security
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+
vulnerabilities such as indirect prompt injection. Systems using the model
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+
should apply appropriate isolation, validation, and security controls.
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+
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## Recommendations
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+
UserLM-2.0 is a research release and may require adaptation for new tasks and
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+
environments. The original UserLM-8B work describes four useful generation
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+
guardrails:
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+
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+
1. Filtering undesirable first tokens.
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+
2. Avoiding premature dialogue termination.
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+
3. Applying minimum and maximum utterance-length thresholds.
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+
4. Filtering verbatim repetitions.
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+
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+
We encourage users to adapt these guardrails to their use case and to evaluate
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+
task fidelity, naturalness, termination behavior, and safety before relying on
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+
generated simulations.
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+
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+
## Training details
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+
|
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+
### Training data
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+
|
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+
UserLM-2.0 was trained on a filtered version of
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+
[`allenai/WildChat-4.8M`](https://huggingface.co/datasets/allenai/WildChat-4.8M).
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+
The filtering and processing procedure is described in the forthcoming paper.
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+
The processed training data and processing scripts are not included with this
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+
model release.
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+
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+
### Training procedure
|
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+
|
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+
UserLM-2.0 uses Llama-3.1-8B-Instruct as its backbone. A dedicated
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+
`<|endconversation|>` token was added, and the chat template was modified so
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+
generation begins under the user role rather than the assistant role.
|
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+
|
| 255 |
+
Training consisted of:
|
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+
|
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+
1. **Supervised fine-tuning (SFT):** full-parameter fine-tuning on individual
|
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+
user turns conditioned on the preceding conversation, using a batch size of
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+
1,024, a learning rate of `2e-5`, and a maximum sequence length of 8,192
|
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+
tokens.
|
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+
2. **Reinforcement learning:** post-training with GRPO to jointly optimize task
|
| 262 |
+
intent coverage, response quality, naturalness, and appropriate
|
| 263 |
+
conversation termination.
|
| 264 |
+
|
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+
Additional hyperparameters and implementation details will be available in the
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+
paper.
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+
|
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+
## Evaluation
|
| 269 |
+
|
| 270 |
+
### Testing data, factors, and metrics
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| 271 |
+
|
| 272 |
+
UserLM-2.0 was compared with competitive fine-tuned user simulators and
|
| 273 |
+
prompted assistant models. Evaluation measured whether simulations faithfully
|
| 274 |
+
covered the supplied task intent and whether the resulting user behavior
|
| 275 |
+
appeared natural. Details of test-set construction and evaluation methodology
|
| 276 |
+
will be available in the paper.
|
| 277 |
+
|
| 278 |
+
### Evaluation results summary
|
| 279 |
+
|
| 280 |
+
We evaluate UserLM-2.0 along three complementary dimensions:
|
| 281 |
+
|
| 282 |
+
1. **Quality:** UserLM-2.0 generates coherent and contextually appropriate user
|
| 283 |
+
behavior, outperforming all evaluated fine-tuned user simulators by at least
|
| 284 |
+
12%.
|
| 285 |
+
2. **Coverage:** UserLM-2.0 reliably expresses subgoals specified by the user's
|
| 286 |
+
intent, exceeding evaluated fine-tuned baselines by at least 23% and
|
| 287 |
+
matching GPT-5.6-Luna, including on challenging multi-subgoal intents.
|
| 288 |
+
3. **Naturalness:** Using a general-purpose human-text classifier and
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+
dataset-specific discriminators, UserLM-2.0 produces highly natural user
|
| 290 |
+
interactions. It matches specialized fine-tuned simulators while
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| 291 |
+
substantially outperforming smaller prompted assistant models.
|
| 292 |
+
|
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+
Overall, UserLM-2.0 achieves Pareto-optimal performance across naturalness and
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+
task-intent fidelity. Compared with prompted assistant models, it substantially
|
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+
improves naturalness; compared with previous fine-tuned user simulators, it
|
| 296 |
+
substantially improves task-intent fidelity.
|
| 297 |
+
|
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+
## Environmental impact
|
| 299 |
+
|
| 300 |
+
Carbon emissions were estimated using the Machine Learning Impact calculator
|
| 301 |
+
presented by Lacoste et al. (2019).
|
| 302 |
+
|
| 303 |
+
- **Hardware:** NVIDIA B200
|
| 304 |
+
- **Compute:** 4 GPUs for 12 hours (48 GPU-hours)
|
| 305 |
+
- **Cloud provider:** Microsoft Azure
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| 306 |
+
- **Compute region:** East US
|
| 307 |
+
- **Estimated carbon emissions:** 115 kg CO2e
|
| 308 |
+
|
| 309 |
+
## Citation
|
| 310 |
+
|
| 311 |
+
A BibTeX entry will be added when the paper is publicly available. Please do
|
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+
not cite an unpublished arXiv identifier.
|
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+
|
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+
## Glossary
|
| 315 |
+
|
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+
**UserLM** means **User Language Model**.
|
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+
|
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+
## Model card contact
|
| 319 |
+
|
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+
This research was conducted by members of Microsoft Research. We welcome
|
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+
feedback and collaboration. To share suggestions, ask questions, or report
|
| 322 |
+
unexpected or offensive behavior, contact
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| 323 |
+
[`plaban@microsoft.com`](mailto:plaban@microsoft.com).
|
| 324 |
+
|
| 325 |
+
If the team receives reports of undesired behavior or independently identifies
|
| 326 |
+
issues, this repository will be updated with appropriate mitigations.
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+
|
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+
## Privacy
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+
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+
See the [Microsoft Privacy Statement](https://www.microsoft.com/en-us/privacy/privacystatement).
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