---
license: mit
tags:
- causal-lm
- instruction-following
- loRA
- QLoRA
- sentiment-analysi
- quantized
language: en
library_name: transformers
base_model: microsoft/phi-2
metrics:
- accuracy
---

# Phi-2 QLoRA Fine-Tuned Model


**Model:** `mishrabp/phi2-custom-response-qlora-adapter`

**Base Model:** [`microsoft/phi-2`](https://huggingface.co/microsoft/phi-2)

**Fine-Tuning Method:** QLoRA (4-bit quantized LoRA)

**Task:** Instruction-following / Customer Support Responses

---

## Model Description

This repository contains a **Phi-2 language model fine-tuned using QLoRA** on a synthetic dataset of customer support instructions and responses. The fine-tuning uses **4-bit quantized LoRA adapters** for memory-efficient training and can run on GPU or CPU (slower on CPU).

The model is designed for **instruction-following tasks** like customer support, FAQs, or other dialog generation tasks.

---

## Training Data

The fine-tuning dataset is synthetic, consisting of 3000 instruction-response pairs:

**Example:**

```text
Instruction: "Customer asks about refund window #1"
Response: "Our refund window is 30 days from delivery."
```

Here is the dataset that was used for fine-tunning:
https://huggingface.co/datasets/mishrabp/customer-support-responses/resolve/main/train.csv

You can replace the dataset with your own CSV/JSON file to train on real-world data.

---

## Intended Use

* Generate responses to instructions in customer support scenarios.
* Small-scale instruction-following experiments.
* Educational or research purposes.

---

## How to Use

### Load the Fine-Tuned Model

```python
import torch
from transformers import AutoTokenizer, AutoModelForCausalLM
from peft import PeftModel

# -----------------------------
# Load fine-tuned model from HF
# -----------------------------
model_name = "mishrabp/phi2-custom-response-qlora-adapter"
tokenizer = AutoTokenizer.from_pretrained(model_name)
base_model = AutoModelForCausalLM.from_pretrained("microsoft/phi-2")
model = PeftModel.from_pretrained(base_model, model_name)

device = "cuda" if torch.cuda.is_available() else "cpu"
model.to(device)

# -----------------------------
# Sample evaluation dataset
# -----------------------------
eval_data = [
    {"instruction": "Customer asks about refund window", "reference": "Our refund window is 30 days from delivery."},
    {"instruction": "Order arrived late", "reference": "Sorry for the delay. A delivery credit has been applied."},
    {"instruction": "Wrong item received", "reference": "We’ll ship the correct item and provide a return label."},
]

# -----------------------------
# Evaluation loop
# -----------------------------
for i, example in enumerate(eval_data, 1):
    prompt = f"### Instruction:\n{example['instruction']}\n\n### Response:"
    inputs = tokenizer(prompt, return_tensors="pt").to(device)
    output_ids = model.generate(**inputs, max_new_tokens=50)
    generated = tokenizer.decode(output_ids[0], skip_special_tokens=True)

    print(f"Example {i}")
    print("Instruction:", example["instruction"])
    print("Generated Response:", generated.split("### Response:")[-1].strip())
    print("Reference Response:", example["reference"])
    print("-" * 50)

# -----------------------------
# Optional: compute simple token-level accuracy or BLEU
# -----------------------------
from nltk.translate.bleu_score import sentence_bleu

bleu_scores = []
for example in eval_data:
    prompt = f"### Instruction:\n{example['instruction']}\n\n### Response:"
    inputs = tokenizer(prompt, return_tensors="pt").to(device)
    output_ids = model.generate(**inputs, max_new_tokens=50)
    generated = tokenizer.decode(output_ids[0], skip_special_tokens=True).split("### Response:")[-1].strip()

    reference_tokens = example["reference"].split()
    generated_tokens = generated.split()
    bleu = sentence_bleu([reference_tokens], generated_tokens)
    bleu_scores.append(bleu)

print("Average BLEU score:", sum(bleu_scores)/len(bleu_scores))



```

---

## Training Script

The training script performs the following steps:

1. Loads the **Phi-2 base model**.
2. Creates a **synthetic dataset** of instruction-response pairs.
3. Tokenizes and formats the dataset for causal language modeling.
4. Applies a **LoRA adapter**.
5. Trains using **QLoRA** if GPU is available, otherwise full-precision LoRA on CPU.
6. Saves the adapter and tokenizer to `./phi2-qlora`.
7. Pushes the adapter and tokenizer to Hugging Face Hub.

### Requirements

```bash
pip install torch transformers peft datasets huggingface_hub python-dotenv
```

---

## Parameters

* `r=8`, `lora_alpha=16`, `lora_dropout=0.05`
* `target_modules=["q_proj","v_proj"]` (adjust for different base models)
* Learning rate: `2e-4`
* Batch si