{
  "label_to_id": {
    "booking": 0,
    "complaint": 1,
    "farewell": 2,
    "greeting": 3,
    "inquiry": 4,
    "other": 5
  },
  "id_to_label": {
    "0": "booking",
    "1": "complaint",
    "2": "farewell",
    "3": "greeting",
    "4": "inquiry",
    "5": "other"
  }
}