Daily Papers

LLM-based agents struggle to execute complex, multi-step Standard Operating Procedures (SOPs) that are fundamental to industrial automation. Existing benchmarks fail to capture the procedural complexity and tool orchestration demands of real-world workflows. We introduce SOP-Bench, a benchmark of 2,000+ tasks from human expert-authored SOPs across 12 business domains (healthcare, logistics, finance, content moderation, etc.). Using a human-AI collaborative framework, experts crafted authentic SOPs while AI generated artifacts (tools, APIs, datasets), all human-validated, yielding realistic tasks with executable interfaces and ground-truth outputs. SOP-Bench serves as a research enabler for systematically investigating agent architectures, model capabilities, and deployment considerations across diverse procedural tasks. We demonstrate its utility through illustrative experiments with a subset of frontier models across Function-Calling (FC) and ReAct agents, revealing critical insights. For example, (1) newer models do not guarantee better performance - Claude 4 family outperforms Claude 4.5 family on ReAct tasks (Claude 4 Opus: 72.4% vs. Claude 4.5 Sonnet: 63.3% task success rate), demonstrating that production upgrades require validation; (2) no single model-agent combination dominates: best performances range from 57% to 100% depending on domain. These examples illustrate how SOP-Bench enables isolating and studying specific dimensions of agent performance without costly production experiments. Our goal is not to rank model capabilities or build optimal agents, but to provide a rigorous evaluation framework that enables the researchers and practitioners to systematically investigate agent design choices, model selection, and deployment strategies. We release the benchmark at https://github.com/amazon-science/sop-bench.

LLM agents increasingly rely on external inference conditions: prompts, tools, memory, SOPs, skills, and harness feedback. These assets can improve task execution without changing model weights, but they are often revised by heuristic reflection or by reusing observed successes and failures as if counts alone were reliable belief. We introduce Bayesian-Agent, a native and cross-harness framework that treats reusable skills and SOPs as hypotheses about whether a frozen model will succeed under a particular prompt, context, and harness environment. Bayesian-Agent records verified trajectory evidence, maintains a feature-conditioned categorical posterior over each skill, and maps posterior state into inspectable actions such as patch, split, compress, retire, and explore. Model-facing prompts receive executable guardrails and failure-mode patches, while posterior summaries remain available for audit. With deepseek-v4-flash, incremental repair improves SOP-Bench from 80\% to 95\%, Lifelong AgentBench from 90\% to 100\%, and RealFin-Bench from 45\% to 65\%. We further evaluate Bayesian-Agent's native backend and optional GenericAgent, mini-swe-agent, and Claude Code backends. The results include positive, negative, saturated, and case-study settings, suggesting that agent skill evolution is best viewed as posterior-guided harness optimization rather than uncalibrated prompt accumulation. The source code is available at https://github.com/DataArcTech/Bayesian-Agent.

Large language models (LLMs) have shown promise in complex reasoning and tool-based decision making, motivating their application to real-world supply chain management. However, supply chain workflows require reliable long-horizon, multi-step orchestration grounded in domain-specific procedures, which remains challenging for current models. To systematically evaluate LLM performance in this setting, we introduce SupChain-Bench, a unified real-world benchmark that assesses both supply chain domain knowledge and long-horizon tool-based orchestration grounded in standard operating procedures (SOPs). Our experiments reveal substantial gaps in execution reliability across models. We further propose SupChain-ReAct, an SOP-free framework that autonomously synthesizes executable procedures for tool use, achieving the strongest and most consistent tool-calling performance. Our work establishes a principled benchmark for studying reliable long-horizon orchestration in real-world operational settings and highlights significant room for improvement in LLM-based supply chain agents.

Despite significant advancements in general-purpose AI agents, several challenges still hinder their practical application in real-world scenarios. First, the limited planning capabilities of Large Language Models (LLM) restrict AI agents from effectively solving complex tasks that require long-horizon planning. Second, general-purpose AI agents struggle to efficiently utilize domain-specific knowledge and human expertise. In this paper, we introduce the Standard Operational Procedure-guided Agent (SOP-agent), a novel framework for constructing domain-specific agents through pseudocode-style Standard Operational Procedures (SOPs) written in natural language. Formally, we represent a SOP as a decision graph, which is traversed to guide the agent in completing tasks specified by the SOP. We conduct extensive experiments across tasks in multiple domains, including decision-making, search and reasoning, code generation, data cleaning, and grounded customer service. The SOP-agent demonstrates excellent versatility, achieving performance superior to general-purpose agent frameworks and comparable to domain-specific agent systems. Additionally, we introduce the Grounded Customer Service Benchmark, the first benchmark designed to evaluate the grounded decision-making capabilities of AI agents in customer service scenarios based on SOPs.

Agents centered around Large Language Models (LLMs) are now capable of automating mobile device operations for users. After fine-tuning to learn a user's mobile operations, these agents can adhere to high-level user instructions online. They execute tasks such as goal decomposition, sequencing of sub-goals, and interactive environmental exploration, until the final objective is achieved. However, privacy concerns related to personalized user data arise during mobile operations, requiring user confirmation. Moreover, users' real-world operations are exploratory, with action data being complex and redundant, posing challenges for agent learning. To address these issues, in our practical application, we have designed interactive tasks between agents and humans to identify sensitive information and align with personalized user needs. Additionally, we integrated Standard Operating Procedure (SOP) information within the model's in-context learning to enhance the agent's comprehension of complex task execution. Our approach is evaluated on the new device control benchmark AitW, which encompasses 30K unique instructions across multi-step tasks, including application operation, web searching, and web shopping. Experimental results show that the SOP-based agent achieves state-of-the-art performance in LLMs without incurring additional inference costs, boasting an overall action success rate of 66.92\%. The code and data examples are available at https://github.com/alipay/mobile-agent.

We introduce LOCORE, Long-Context Re-ranker, a model that takes as input local descriptors corresponding to an image query and a list of gallery images and outputs similarity scores between the query and each gallery image. This model is used for image retrieval, where typically a first ranking is performed with an efficient similarity measure, and then a shortlist of top-ranked images is re-ranked based on a more fine-grained similarity measure. Compared to existing methods that perform pair-wise similarity estimation with local descriptors or list-wise re-ranking with global descriptors, LOCORE is the first method to perform list-wise re-ranking with local descriptors. To achieve this, we leverage efficient long-context sequence models to effectively capture the dependencies between query and gallery images at the local-descriptor level. During testing, we process long shortlists with a sliding window strategy that is tailored to overcome the context size limitations of sequence models. Our approach achieves superior performance compared with other re-rankers on established image retrieval benchmarks of landmarks (ROxf and RPar), products (SOP), fashion items (In-Shop), and bird species (CUB-200) while having comparable latency to the pair-wise local descriptor re-rankers.