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Update app.py
Browse files
app.py
CHANGED
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@@ -35,42 +35,56 @@ def dashboard_analysis(age, gender, tenure, usage, support, delay,
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kpi = f"""
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### π Customer Summary
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- Age: **{age}**
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- Tenure: **{tenure} months**
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-
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-
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- Subscription: **{subscription}**
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"""
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# Chart 1: Profile
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fig1, ax1 = plt.subplots()
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features = ["Age","Tenure","Usage","Support","Delay"]
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values = [age, tenure, usage, support, delay]
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ax1.bar(features, values)
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ax1.set_title("Customer Profile")
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plt.close(fig1)
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# Chart 2: Financial
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fig2, ax2 = plt.subplots()
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ax2.set_title("Financial & Interaction")
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plt.close(fig2)
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# Chart 3: Risk
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risk_scores = [
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delay/30,
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support/20,
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(6-tenure)/6 if tenure < 6 else 0
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]
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-
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fig3, ax3 = plt.subplots()
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ax3.bar(labels, risk_scores)
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ax3.set_title("Risk Indicators")
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plt.close(fig3)
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# Chart 4: Subscription
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fig4, ax4 = plt.subplots()
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ax4.bar(["Subscription Level"], [sub_map[subscription]])
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ax4.set_title("Subscription Level")
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plt.close(fig4)
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@@ -88,10 +102,11 @@ def predict_churn(age, gender, tenure, usage, support, delay,
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subscription, contract, spend, interaction):
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try:
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if model is None:
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return "Model not loaded β", "", "", None, ""
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# Convert
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age = float(age)
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tenure = float(tenure)
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usage = float(usage)
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@@ -102,18 +117,30 @@ def predict_churn(age, gender, tenure, usage, support, delay,
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# Encoding
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gender_val = 1 if gender == "Female" else 0
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sub_premium = 1 if subscription == "Premium" else 0
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sub_standard = 1 if subscription == "Standard" else 0
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contract_monthly = 1 if contract == "Monthly" else 0
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contract_quarterly = 1 if contract == "Quarterly" else 0
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]])
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pred = model.predict(input_data)[0]
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if hasattr(model, "predict_proba"):
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@@ -121,8 +148,14 @@ def predict_churn(age, gender, tenure, usage, support, delay,
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else:
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prob = 0.5
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if prob > 0.7:
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risk = "π΄ High Risk"
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elif prob > 0.4:
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@@ -130,22 +163,44 @@ def predict_churn(age, gender, tenure, usage, support, delay,
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else:
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risk = "π’ Low Risk"
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# Probability
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fig, ax = plt.subplots()
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ax.
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ax.set_title("Prediction Probability")
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plt.close(fig)
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# Explanation
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reasons = []
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if delay > 15: reasons.append("High payment delay")
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if tenure < 6: reasons.append("Low tenure")
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if support > 5: reasons.append("Too many support calls")
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except Exception as e:
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return f"Error: {str(e)}", "", "", None, ""
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@@ -158,97 +213,236 @@ with gr.Blocks() as demo:
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gr.Markdown("# π Customer Churn Interactive Dashboard")
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#
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# π DASHBOARD TAB
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#
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with gr.Tab("π Dashboard"):
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with gr.Row():
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with gr.Row():
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d_support = gr.Number(value=2, label="Support Calls")
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d_delay = gr.Number(value=5, label="Payment Delay")
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d_subscription = gr.Dropdown(["Basic","Standard","Premium"], value="Basic")
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d_contract = gr.Dropdown(["Monthly","Quarterly","Yearly"], value="Monthly")
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analyze_btn = gr.Button("Analyze Dashboard")
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kpi_text = gr.Markdown()
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analyze_btn.click(
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dashboard_analysis,
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inputs=[
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)
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#
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# π PREDICTION TAB
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#
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with gr.Tab("π Prediction"):
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with gr.Row():
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with gr.Row():
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support = gr.Number(value=2, label="Support Calls")
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delay = gr.Number(value=5, label="Payment Delay")
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subscription = gr.Dropdown(["Basic","Standard","Premium"], value="Basic")
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contract = gr.Dropdown(["Monthly","Quarterly","Yearly"], value="Monthly")
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btn = gr.Button("Predict")
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result = gr.Textbox(label="Prediction")
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prob = gr.Textbox(label="Probability")
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risk = gr.Textbox(label="Risk Level")
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graph = gr.Plot()
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explanation = gr.Textbox(
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btn.click(
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predict_churn,
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inputs=[
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)
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#
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# π INSIGHTS TAB
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with gr.Tab("π Insights"):
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if model is not None and hasattr(model, "feature_importances_"):
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fig, ax = plt.subplots()
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features = [
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]
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ax.set_title("Feature Importance")
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plt.close(fig)
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gr.Plot(fig)
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else:
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gr.Markdown(
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# =========================
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# π
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# =========================
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demo.launch(debug=True)
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kpi = f"""
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### π Customer Summary
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- Age: **{age}**
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- Gender: **{gender}**
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- Tenure: **{tenure} months**
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- Usage: **{usage}**
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- Support Calls: **{support}**
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- Payment Delay: **{delay}**
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- Subscription: **{subscription}**
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- Contract Type: **{contract}**
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- Total Spend: **βΉ{spend}**
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- Interaction Score: **{interaction}**
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"""
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# Chart 1: Customer Profile
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fig1, ax1 = plt.subplots()
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features = ["Age", "Tenure", "Usage", "Support", "Delay"]
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values = [age, tenure, usage, support, delay]
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ax1.bar(features, values)
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ax1.set_title("Customer Profile")
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plt.close(fig1)
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# Chart 2: Financial & Interaction
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fig2, ax2 = plt.subplots()
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ax2.bar(["Spend", "Interaction"], [spend, interaction])
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ax2.set_title("Financial & Interaction")
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plt.close(fig2)
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# Chart 3: Risk Indicators
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risk_scores = [
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delay / 30,
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support / 20,
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(6 - tenure) / 6 if tenure < 6 else 0
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]
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labels = ["Delay Risk", "Support Risk", "Tenure Risk"]
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fig3, ax3 = plt.subplots()
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ax3.bar(labels, risk_scores)
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ax3.set_title("Risk Indicators")
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plt.close(fig3)
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# Chart 4: Subscription Level
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fig4, ax4 = plt.subplots()
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sub_map = {
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"Basic": 1,
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"Standard": 2,
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"Premium": 3
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}
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ax4.bar(["Subscription Level"], [sub_map[subscription]])
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ax4.set_title("Subscription Level")
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plt.close(fig4)
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subscription, contract, spend, interaction):
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try:
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if model is None:
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return "Model not loaded β", "", "", None, ""
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# Convert Inputs
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age = float(age)
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tenure = float(tenure)
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usage = float(usage)
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# Encoding
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gender_val = 1 if gender == "Female" else 0
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sub_premium = 1 if subscription == "Premium" else 0
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sub_standard = 1 if subscription == "Standard" else 0
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contract_monthly = 1 if contract == "Monthly" else 0
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contract_quarterly = 1 if contract == "Quarterly" else 0
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# Model Input
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input_data = np.array([[
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age,
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gender_val,
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tenure,
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usage,
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support,
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delay,
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spend,
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interaction,
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sub_premium,
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sub_standard,
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contract_monthly,
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contract_quarterly
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]])
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# Prediction
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pred = model.predict(input_data)[0]
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if hasattr(model, "predict_proba"):
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else:
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prob = 0.5
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# Result
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result = (
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"β οΈ Likely to Churn"
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if pred == 1
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else "β
Stable Customer"
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)
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# Risk Level
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if prob > 0.7:
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risk = "π΄ High Risk"
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elif prob > 0.4:
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else:
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risk = "π’ Low Risk"
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# Probability Chart
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fig, ax = plt.subplots()
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ax.bar(
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["No Churn", "Churn"],
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[1 - prob, prob]
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ax.set_ylim(0, 1)
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ax.set_title("Prediction Probability")
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plt.close(fig)
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# Explanation
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reasons = []
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if delay > 15:
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reasons.append("High payment delay")
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if tenure < 6:
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reasons.append("Low tenure")
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if support > 5:
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reasons.append("Too many support calls")
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explanation = (
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"\n".join(reasons)
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if reasons
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else "No strong risk indicators"
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)
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return (
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result,
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f"{prob * 100:.2f}%",
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risk,
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fig,
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explanation
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)
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except Exception as e:
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return f"Error: {str(e)}", "", "", None, ""
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gr.Markdown("# π Customer Churn Interactive Dashboard")
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# =====================================================
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# π DASHBOARD TAB
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# =====================================================
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with gr.Tab("π Dashboard"):
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with gr.Row():
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d_age = gr.Number(
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value=30,
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label="Age"
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)
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d_gender = gr.Dropdown(
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["Male", "Female"],
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value="Male",
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label="Gender"
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)
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d_tenure = gr.Number(
|
| 235 |
+
value=12,
|
| 236 |
+
label="Tenure"
|
| 237 |
+
)
|
| 238 |
+
|
| 239 |
+
d_usage = gr.Number(
|
| 240 |
+
value=10,
|
| 241 |
+
label="Usage"
|
| 242 |
+
)
|
| 243 |
|
| 244 |
with gr.Row():
|
|
|
|
|
|
|
|
|
|
|
|
|
| 245 |
|
| 246 |
+
d_support = gr.Number(
|
| 247 |
+
value=2,
|
| 248 |
+
label="Support Calls"
|
| 249 |
+
)
|
| 250 |
+
|
| 251 |
+
d_delay = gr.Number(
|
| 252 |
+
value=5,
|
| 253 |
+
label="Payment Delay"
|
| 254 |
+
)
|
| 255 |
+
|
| 256 |
+
d_subscription = gr.Dropdown(
|
| 257 |
+
["Basic", "Standard", "Premium"],
|
| 258 |
+
value="Basic",
|
| 259 |
+
label="Subscription"
|
| 260 |
+
)
|
| 261 |
+
|
| 262 |
+
d_contract = gr.Dropdown(
|
| 263 |
+
["Monthly", "Quarterly", "Yearly"],
|
| 264 |
+
value="Monthly",
|
| 265 |
+
label="Contract Type"
|
| 266 |
+
)
|
| 267 |
+
|
| 268 |
+
d_spend = gr.Number(
|
| 269 |
+
value=2000,
|
| 270 |
+
label="Total Spend"
|
| 271 |
+
)
|
| 272 |
+
|
| 273 |
+
d_interaction = gr.Number(
|
| 274 |
+
value=20,
|
| 275 |
+
label="Interaction"
|
| 276 |
+
)
|
| 277 |
|
| 278 |
analyze_btn = gr.Button("Analyze Dashboard")
|
| 279 |
|
| 280 |
kpi_text = gr.Markdown()
|
| 281 |
+
|
| 282 |
+
chart1 = gr.Plot(label="Customer Profile")
|
| 283 |
+
chart2 = gr.Plot(label="Financial Analysis")
|
| 284 |
+
chart3 = gr.Plot(label="Risk Indicators")
|
| 285 |
+
chart4 = gr.Plot(label="Subscription Analysis")
|
| 286 |
|
| 287 |
analyze_btn.click(
|
| 288 |
dashboard_analysis,
|
| 289 |
+
inputs=[
|
| 290 |
+
d_age,
|
| 291 |
+
d_gender,
|
| 292 |
+
d_tenure,
|
| 293 |
+
d_usage,
|
| 294 |
+
d_support,
|
| 295 |
+
d_delay,
|
| 296 |
+
d_subscription,
|
| 297 |
+
d_contract,
|
| 298 |
+
d_spend,
|
| 299 |
+
d_interaction
|
| 300 |
+
],
|
| 301 |
+
outputs=[
|
| 302 |
+
kpi_text,
|
| 303 |
+
chart1,
|
| 304 |
+
chart2,
|
| 305 |
+
chart3,
|
| 306 |
+
chart4
|
| 307 |
+
]
|
| 308 |
)
|
| 309 |
|
| 310 |
+
# =====================================================
|
| 311 |
# π PREDICTION TAB
|
| 312 |
+
# =====================================================
|
| 313 |
with gr.Tab("π Prediction"):
|
| 314 |
|
| 315 |
with gr.Row():
|
| 316 |
+
|
| 317 |
+
age = gr.Number(
|
| 318 |
+
value=30,
|
| 319 |
+
label="Age"
|
| 320 |
+
)
|
| 321 |
+
|
| 322 |
+
gender = gr.Dropdown(
|
| 323 |
+
["Male", "Female"],
|
| 324 |
+
value="Male",
|
| 325 |
+
label="Gender"
|
| 326 |
+
)
|
| 327 |
+
|
| 328 |
+
tenure = gr.Number(
|
| 329 |
+
value=12,
|
| 330 |
+
label="Tenure"
|
| 331 |
+
)
|
| 332 |
+
|
| 333 |
+
usage = gr.Number(
|
| 334 |
+
value=10,
|
| 335 |
+
label="Usage"
|
| 336 |
+
)
|
| 337 |
|
| 338 |
with gr.Row():
|
|
|
|
|
|
|
|
|
|
|
|
|
| 339 |
|
| 340 |
+
support = gr.Number(
|
| 341 |
+
value=2,
|
| 342 |
+
label="Support Calls"
|
| 343 |
+
)
|
| 344 |
+
|
| 345 |
+
delay = gr.Number(
|
| 346 |
+
value=5,
|
| 347 |
+
label="Payment Delay"
|
| 348 |
+
)
|
| 349 |
+
|
| 350 |
+
subscription = gr.Dropdown(
|
| 351 |
+
["Basic", "Standard", "Premium"],
|
| 352 |
+
value="Basic",
|
| 353 |
+
label="Subscription"
|
| 354 |
+
)
|
| 355 |
+
|
| 356 |
+
contract = gr.Dropdown(
|
| 357 |
+
["Monthly", "Quarterly", "Yearly"],
|
| 358 |
+
value="Monthly",
|
| 359 |
+
label="Contract Type"
|
| 360 |
+
)
|
| 361 |
+
|
| 362 |
+
spend = gr.Number(
|
| 363 |
+
value=2000,
|
| 364 |
+
label="Total Spend"
|
| 365 |
+
)
|
| 366 |
+
|
| 367 |
+
interaction = gr.Number(
|
| 368 |
+
value=20,
|
| 369 |
+
label="Interaction"
|
| 370 |
+
)
|
| 371 |
|
| 372 |
btn = gr.Button("Predict")
|
| 373 |
|
| 374 |
result = gr.Textbox(label="Prediction")
|
| 375 |
prob = gr.Textbox(label="Probability")
|
| 376 |
risk = gr.Textbox(label="Risk Level")
|
| 377 |
+
graph = gr.Plot(label="Prediction Graph")
|
| 378 |
+
explanation = gr.Textbox(
|
| 379 |
+
label="Why this prediction?"
|
| 380 |
+
)
|
| 381 |
|
| 382 |
btn.click(
|
| 383 |
predict_churn,
|
| 384 |
+
inputs=[
|
| 385 |
+
age,
|
| 386 |
+
gender,
|
| 387 |
+
tenure,
|
| 388 |
+
usage,
|
| 389 |
+
support,
|
| 390 |
+
delay,
|
| 391 |
+
subscription,
|
| 392 |
+
contract,
|
| 393 |
+
spend,
|
| 394 |
+
interaction
|
| 395 |
+
],
|
| 396 |
+
outputs=[
|
| 397 |
+
result,
|
| 398 |
+
prob,
|
| 399 |
+
risk,
|
| 400 |
+
graph,
|
| 401 |
+
explanation
|
| 402 |
+
]
|
| 403 |
)
|
| 404 |
|
| 405 |
+
# =====================================================
|
| 406 |
# π INSIGHTS TAB
|
| 407 |
+
# =====================================================
|
| 408 |
with gr.Tab("π Insights"):
|
| 409 |
|
| 410 |
if model is not None and hasattr(model, "feature_importances_"):
|
| 411 |
+
|
| 412 |
fig, ax = plt.subplots()
|
| 413 |
+
|
| 414 |
features = [
|
| 415 |
+
"Age",
|
| 416 |
+
"Gender",
|
| 417 |
+
"Tenure",
|
| 418 |
+
"Usage",
|
| 419 |
+
"Support",
|
| 420 |
+
"Delay",
|
| 421 |
+
"Spend",
|
| 422 |
+
"Interaction",
|
| 423 |
+
"Premium Subscription",
|
| 424 |
+
"Standard Subscription",
|
| 425 |
+
"Monthly Contract",
|
| 426 |
+
"Quarterly Contract"
|
| 427 |
]
|
| 428 |
+
|
| 429 |
+
ax.barh(
|
| 430 |
+
features,
|
| 431 |
+
model.feature_importances_
|
| 432 |
+
)
|
| 433 |
+
|
| 434 |
ax.set_title("Feature Importance")
|
| 435 |
+
|
| 436 |
plt.close(fig)
|
| 437 |
+
|
| 438 |
gr.Plot(fig)
|
| 439 |
+
|
| 440 |
else:
|
| 441 |
+
gr.Markdown(
|
| 442 |
+
"β οΈ Feature importance not available"
|
| 443 |
+
)
|
| 444 |
|
| 445 |
# =========================
|
| 446 |
+
# π Launch App
|
| 447 |
# =========================
|
| 448 |
demo.launch(debug=True)
|