Update app.py

app.py

@@ -142,11 +142,11 @@ def summarize_text(text: str):
 def qa_automation(text: str):
     questions = [
         "Did the agent verify the identity of the caller clearly? Provide Details.",
-        "Did the agent resolve the Primary reason of the call? Provide Details.",
+        #"Did the agent resolve the Primary reason of the call? Provide Details.",
         "Was the agent courteous? Provide Details.",
         # "Did the agent get a promise to pay? Provide Details."
         "Rate the satisfaction of the customer on a scale of 10. 0 being worse and 10 being best.",
-        "Rate the customer effort on a scale of 0-10. 0 being the most effort spent by the customer and 10 being least effort:",
+        #"Rate the customer effort on a scale of 0-10. 0 being the most effort spent by the customer and 10 being least effort:",
         "How could the agent have made the call easier for the customer?"
     ]
     answers = []