Update Dockerfile and README for user permissions and environment details. Added a non-root user to the Dockerfile for improved security and updated the README to enhance clarity on the environment's purpose and features, including a detailed action and observation space. Adjusted file ownership during copy operations to ensure proper permissions.
Enhance customer support environment with reward breakdown and new dependencies. Added detailed reward breakdown for actions, including classification, routing, response, escalation, and resolution. Updated `pyproject.toml` to include new dependencies: OpenAI, FastAPI, Uvicorn, and OpenEnv core. Improved internal state management to track last reward breakdown for interpretability.
