data/processed/train.csv

text,label,category
Please process a refund for the overcharge on my last invoice.,0,billing
I want to cancel our subscription effective immediately.,7,churn_risk
"If this isn't resolved by end of month, we'll need to cancel.",7,churn_risk
Tax was applied incorrectly on our tax-exempt account.,0,billing
Please add a dark mode option to the interface.,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
How do I configure single sign-on for our team?,2,account_management
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
It would be great to have import as a built-in option.,3,feature_request
What is your data retention policy for deleted accounts?,4,compliance_legal
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Can you walk us through the initial data import process?,5,onboarding
Please add a dark mode option to the interface.,3,feature_request
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
How do I update my payment method to a different credit card?,0,billing
The dashboard endpoint returns a 403 error.,1,technical_support
Please change the primary email address on our account.,2,account_management
Can you walk us through the initial data import process?,5,onboarding
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
Please process a refund for the overcharge on my last invoice.,0,billing
Please add a dark mode option to the interface.,3,feature_request
Can I restrict API access to specific team members?,2,account_management
API timeout errors when processing batches larger than 1000.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Dashboard has been loading slowly for the past 6 days.,1,technical_support
What are the differences between the Starter and Enterprise plans?,6,general_inquiry
Can you add two-factor authentication via SMS?,3,feature_request
What certifications does your infrastructure provider hold?,4,compliance_legal
We just signed up and need help setting up analytics.,5,onboarding
How do we connect our existing Zapier to your platform?,5,onboarding
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
The SSO integration stopped working after the latest update.,1,technical_support
Can you implement scheduled cleanup functionality?,3,feature_request
The export function hangs at 50% and never completes.,1,technical_support
Is there a community forum for users?,6,general_inquiry
Can we schedule a kickoff call with your onboarding team?,5,onboarding
We just signed up and need help setting up SSO.,5,onboarding
What are the differences between the Pro and Pro plans?,6,general_inquiry
We need to change our billing cycle from monthly to annual.,0,billing
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Can you provide a demo of the reporting module?,6,general_inquiry
We need to merge two separate organization accounts.,2,account_management
We'd like to have real-time collaboration features.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Remove user user47@company.com from our organization immediately.,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
The dashboard integration stopped working after the latest update.,1,technical_support
Our security team requires your penetration test results.,4,compliance_legal
The recent price increase is making us reconsider our subscription.,7,churn_risk
How do I revoke access for a former employee?,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
API timeout errors when processing batches larger than 500.,1,technical_support
What is your typical support response time?,6,general_inquiry
Can you add support for Excel file exports?,3,feature_request
Would it be possible to add reporting to the dashboard?,3,feature_request
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Can you add two-factor authentication via hardware keys?,3,feature_request
I was double-charged for webhook this month.,0,billing
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
How do I set up role-based access for different team members?,2,account_management
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
How do we connect our existing Zapier to your platform?,5,onboarding
Remove user user45@company.com from our organization immediately.,2,account_management
How does your product compare to Freshdesk?,6,general_inquiry
I need an itemized breakdown of charges for QQ1 2026.,0,billing
How do I transfer organization ownership to another admin?,2,account_management
How do I update my payment method to a different credit card?,0,billing
Our team of 180 people needs onboarding training.,5,onboarding
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
I want to cancel our subscription effective immediately.,7,churn_risk
We just signed up and need help setting up reporting.,5,onboarding
How do I configure single sign-on for our team?,2,account_management
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We need a signed data processing agreement before proceeding.,4,compliance_legal
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Can you implement scheduled report generation functionality?,3,feature_request
I need an itemized breakdown of charges for QQ3 2026.,0,billing
I was double-charged for import this month.,0,billing
We need to change our billing cycle from monthly to annual.,0,billing
How long does the typical onboarding process take?,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
We need to update our company name in the system.,2,account_management
Can I restrict API access to specific team members?,2,account_management
"If this isn't resolved by end of month, we'll need to cancel.",7,churn_risk
We need to merge two separate organization accounts.,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
What's on your product roadmap for Q3 2026?,6,general_inquiry
How do we connect our existing Zapier to your platform?,5,onboarding
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
The search function returns irrelevant results since last deploy.,1,technical_support
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
First day using the platform. How do I configure notifications?,5,onboarding
We'd like to have real-time collaboration features.,3,feature_request
Please change the primary email address on our account.,2,account_management
Can you provide a demo of the dashboard module?,6,general_inquiry
How does your usage-based pricing work for API calls?,6,general_inquiry
We have a CCPA deletion request for user USR-44484.,4,compliance_legal
Data sync between the web app and mobile is inconsistent.,1,technical_support
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
How long does the typical onboarding process take?,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
I need an itemized breakdown of charges for QQ2 2026.,0,billing
We need to update our company name in the system.,2,account_management
We just signed up and need help setting up SSO.,5,onboarding
I was double-charged for dashboard this month.,0,billing
The recent price increase is making us reconsider our subscription.,7,churn_risk
We need a signed data processing agreement before proceeding.,4,compliance_legal
We need help migrating data from our previous platform.,5,onboarding
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
How do I update my payment method to a different credit card?,0,billing
The getting started guide doesn't cover API setup.,5,onboarding
Please process a refund for the overcharge on my last invoice.,0,billing
We need to merge two separate organization accounts.,2,account_management
What is your data retention policy for deleted accounts?,4,compliance_legal
Can you provide a demo of the dashboard module?,6,general_inquiry
The export function hangs at 90% and never completes.,1,technical_support
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
What is your typical support response time?,6,general_inquiry
My invoice shows $175 but my plan should be $392.,0,billing
API timeout errors when processing batches larger than 500.,1,technical_support
How do I update my payment method to a different credit card?,0,billing
How long does the typical onboarding process take?,5,onboarding
How do I update my payment method to a different credit card?,0,billing
Dashboard has been loading slowly for the past 6 days.,1,technical_support
What certifications does your infrastructure provider hold?,4,compliance_legal
How does your usage-based pricing work for API calls?,6,general_inquiry
Our team of 68 people needs onboarding training.,5,onboarding
How do I configure single sign-on for our team?,2,account_management
Mobile app crashes when viewing analytics on iPhone.,1,technical_support
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
We need custom fields for user categorization.,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Can you send a duplicate invoice for our records?,0,billing
Can you add two-factor authentication via hardware keys?,3,feature_request
We need an API endpoint for bulk user import.,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
It would be great to have webhook as a built-in option.,3,feature_request
We need an API endpoint for bulk ticket update.,3,feature_request
Can you walk us through the initial data import process?,5,onboarding
Our team is fed up with the lack of dashboard. Evaluating other options.,7,churn_risk
Dashboard has been loading slowly for the past 3 days.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
I need an itemized breakdown of charges for QQ2 2026.,0,billing
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Can you send a duplicate invoice for our records?,0,billing
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
I need to add 34 new users to our team account.,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
The getting started guide doesn't cover team management.,5,onboarding
We need custom fields for ticket categorization.,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
How do I update my payment method to a different credit card?,0,billing
How do I transfer organization ownership to another admin?,2,account_management
API timeout errors when processing batches larger than 5000.,1,technical_support
How do I transfer organization ownership to another admin?,2,account_management
Tax was applied incorrectly on our tax-exempt account.,0,billing
Our team of 75 people needs onboarding training.,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
The reporting endpoint returns a 403 error.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Can you add two-factor authentication via hardware keys?,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
Where can I find the API documentation?,6,general_inquiry
The import integration stopped working after the latest update.,1,technical_support
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
Please add a dark mode option to the interface.,3,feature_request
Can you send a duplicate invoice for our records?,0,billing
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Can you send a duplicate invoice for our records?,0,billing
I want to cancel our subscription effective immediately.,7,churn_risk
The export function hangs at 75% and never completes.,1,technical_support
Can you add support for Excel file exports?,3,feature_request
We just signed up and need help setting up import.,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Can you add two-factor authentication via SMS?,3,feature_request
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
How do I update my payment method to a different credit card?,0,billing
We'd like to see integration support for Slack.,3,feature_request
First day using the platform. How do I configure integrations?,5,onboarding
We have a CCPA deletion request for user USR-27165.,4,compliance_legal
We've been customers for 4 years but the quality has declined. Considering alternatives.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
We need to update our company name in the system.,2,account_management
How do I configure single sign-on for our team?,2,account_management
First day using the platform. How do I configure permissions?,5,onboarding
Can you walk us through the initial data import process?,5,onboarding
We'd like to have real-time collaboration features.,3,feature_request
The webhook endpoint returns a 500 error.,1,technical_support
Tax was applied incorrectly on our tax-exempt account.,0,billing
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
Remove user user33@company.com from our organization immediately.,2,account_management
Can I restrict API access to specific team members?,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
I need an itemized breakdown of charges for QQ3 2026.,0,billing
API timeout errors when processing batches larger than 500.,1,technical_support
We'd like to have real-time collaboration features.,3,feature_request
We need to change our billing cycle from monthly to annual.,0,billing
The webhook integration stopped working after the latest update.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
The dashboard endpoint returns a 503 error.,1,technical_support
How do I revoke access for a former employee?,2,account_management
Mobile app crashes when viewing reports on iPhone.,1,technical_support
First day using the platform. How do I configure API keys?,5,onboarding
My invoice shows $285 but my plan should be $69.,0,billing
We need to change our billing cycle from monthly to annual.,0,billing
Can we schedule a kickoff call with your onboarding team?,5,onboarding
How do I set up role-based access for different team members?,2,account_management
The getting started guide doesn't cover SSO config.,5,onboarding
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
How do I revoke access for a former employee?,2,account_management
We have a CCPA deletion request for user USR-63354.,4,compliance_legal
We need to update our company name in the system.,2,account_management
Is there a community forum for users?,6,general_inquiry
How do I transfer organization ownership to another admin?,2,account_management
We'd like to have real-time collaboration features.,3,feature_request
First day using the platform. How do I configure notifications?,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Can I restrict API access to specific team members?,2,account_management
What is your typical support response time?,6,general_inquiry
How do I configure single sign-on for our team?,2,account_management
Mobile app crashes when viewing analytics on iPad.,1,technical_support
We'd like to see integration support for Slack.,3,feature_request
We'd like to have real-time collaboration features.,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
The subscription renewal charge is incorrect.,0,billing
Mobile app crashes when viewing reports on iPad.,1,technical_support
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How do I set up role-based access for different team members?,2,account_management
Is there a community forum for users?,6,general_inquiry
The subscription renewal charge is incorrect.,0,billing
Please change the primary email address on our account.,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
Dashboard has been loading slowly for the past 2 days.,1,technical_support
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Dashboard has been loading slowly for the past 8 days.,1,technical_support
The getting started guide doesn't cover SSO config.,5,onboarding
We need help migrating data from our previous platform.,5,onboarding
How do we connect our existing HubSpot to your platform?,5,onboarding
My invoice shows $369 but my plan should be $323.,0,billing
The subscription renewal charge is incorrect.,0,billing
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can we schedule a kickoff call with your onboarding team?,5,onboarding
I need to add 198 new users to our team account.,2,account_management
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
The dashboard endpoint returns a 401 error.,1,technical_support
First day using the platform. How do I configure permissions?,5,onboarding
Remove user user84@company.com from our organization immediately.,2,account_management
Dashboard has been loading slowly for the past 12 days.,1,technical_support
Data sync between the web app and mobile is inconsistent.,1,technical_support
My invoice shows $459 but my plan should be $308.,0,billing
I want to cancel our subscription effective immediately.,7,churn_risk
Please add a dark mode option to the interface.,3,feature_request
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Our team of 168 people needs onboarding training.,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
Dashboard has been loading slowly for the past 5 days.,1,technical_support
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can you implement scheduled report generation functionality?,3,feature_request
Can I restrict API access to specific team members?,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
API timeout errors when processing batches larger than 5000.,1,technical_support
Can you add support for Excel file exports?,3,feature_request
Our security team requires your penetration test results.,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
My invoice shows $889 but my plan should be $242.,0,billing
Can I restrict API access to specific team members?,2,account_management
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Where can I find the API documentation?,6,general_inquiry
Our security team requires your penetration test results.,4,compliance_legal
It would be great to have SSO as a built-in option.,3,feature_request
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Remove user user54@company.com from our organization immediately.,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
Our team of 99 people needs onboarding training.,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
How do I revoke access for a former employee?,2,account_management
We need to merge two separate organization accounts.,2,account_management
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
The dashboard integration stopped working after the latest update.,1,technical_support
We need to merge two separate organization accounts.,2,account_management
What is your typical support response time?,6,general_inquiry
Please change the primary email address on our account.,2,account_management
We've been customers for 3 years but the quality has declined. Considering alternatives.,7,churn_risk
Please change the primary email address on our account.,2,account_management
We need custom fields for ticket categorization.,3,feature_request
How do I update my payment method to a different credit card?,0,billing
The getting started guide doesn't cover API setup.,5,onboarding
Can you add two-factor authentication via hardware keys?,3,feature_request
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
The getting started guide doesn't cover SSO config.,5,onboarding
We're new to the platform and the setup wizard seems broken.,5,onboarding
The getting started guide doesn't cover data import.,5,onboarding
The subscription renewal charge is incorrect.,0,billing
Can you walk us through the initial data import process?,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
Would it be possible to add webhook to the dashboard?,3,feature_request
How do I update my payment method to a different credit card?,0,billing
We need to audit all API access logs for the past 3 months.,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Remove user user66@company.com from our organization immediately.,2,account_management
The dashboard integration stopped working after the latest update.,1,technical_support
First day using the platform. How do I configure API keys?,5,onboarding
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
How do we connect our existing Salesforce to your platform?,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Remove user user87@company.com from our organization immediately.,2,account_management
How does your product compare to Zendesk?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
We'd like to have real-time collaboration features.,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The recent price increase is making us reconsider our subscription.,7,churn_risk
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
We need help migrating data from our previous platform.,5,onboarding
We'd like to have real-time collaboration features.,3,feature_request
How do we connect our existing Slack to your platform?,5,onboarding
How do we connect our existing Slack to your platform?,5,onboarding
API timeout errors when processing batches larger than 5000.,1,technical_support
We need a signed data processing agreement before proceeding.,4,compliance_legal
It would be great to have dashboard as a built-in option.,3,feature_request
Would it be possible to add dashboard to the dashboard?,3,feature_request
We need custom fields for user categorization.,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
I was double-charged for reporting this month.,0,billing
I was double-charged for export this month.,0,billing
The search function returns irrelevant results since last deploy.,1,technical_support
Dashboard has been loading slowly for the past 6 days.,1,technical_support
Please provide documentation on your GDPR data handling.,4,compliance_legal
Our team of 149 people needs onboarding training.,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
What certifications does your infrastructure provider hold?,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
We just signed up and need help setting up dashboard.,5,onboarding
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Getting CORS errors when making API calls from our frontend.,1,technical_support
Where can I find the API documentation?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
Please add a dark mode option to the interface.,3,feature_request
I was double-charged for SSO this month.,0,billing
How long does the typical onboarding process take?,5,onboarding
Please change the primary email address on our account.,2,account_management
We need an API endpoint for bulk data export.,3,feature_request
Please change the primary email address on our account.,2,account_management
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Is there a community forum for users?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
We'd like to see integration support for Salesforce.,3,feature_request
First day using the platform. How do I configure integrations?,5,onboarding
First day using the platform. How do I configure integrations?,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
What is your typical support response time?,6,general_inquiry
We need to audit all API access logs for the past 12 months.,4,compliance_legal
How do I revoke access for a former employee?,2,account_management
The search function returns irrelevant results since last deploy.,1,technical_support
We need to audit all API access logs for the past 12 months.,4,compliance_legal
API timeout errors when processing batches larger than 5000.,1,technical_support
The getting started guide doesn't cover API setup.,5,onboarding
I want to cancel our subscription effective immediately.,7,churn_risk
We need to change our billing cycle from monthly to annual.,0,billing
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Our team of 150 people needs onboarding training.,5,onboarding
Can you implement scheduled data backup functionality?,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
What is your typical support response time?,6,general_inquiry
How do we connect our existing HubSpot to your platform?,5,onboarding
We just signed up and need help setting up analytics.,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Can you implement scheduled cleanup functionality?,3,feature_request
Can you provide a demo of the SSO module?,6,general_inquiry
We need to change our billing cycle from monthly to annual.,0,billing
It would be great to have dashboard as a built-in option.,3,feature_request
We just signed up and need help setting up dashboard.,5,onboarding
How long does the typical onboarding process take?,5,onboarding
Please add a dark mode option to the interface.,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
Mobile app crashes when viewing reports on iPad.,1,technical_support
The webhook integration stopped working after the latest update.,1,technical_support
The subscription renewal charge is incorrect.,0,billing
Where can I find the API documentation?,6,general_inquiry
Tax was applied incorrectly on our tax-exempt account.,0,billing
Would it be possible to add analytics to the dashboard?,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
API timeout errors when processing batches larger than 500.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
How long does the typical onboarding process take?,5,onboarding
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
Please add a dark mode option to the interface.,3,feature_request
Can you implement scheduled cleanup functionality?,3,feature_request
Would it be possible to add export to the dashboard?,3,feature_request
Getting CORS errors when making API calls from our frontend.,1,technical_support
Would it be possible to add SSO to the dashboard?,3,feature_request
Is there a community forum for users?,6,general_inquiry
What certifications does your infrastructure provider hold?,4,compliance_legal
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Our team of 29 people needs onboarding training.,5,onboarding
Is there a community forum for users?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Remove user user88@company.com from our organization immediately.,2,account_management
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
Dashboard has been loading slowly for the past 4 days.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
We need to audit all API access logs for the past 12 months.,4,compliance_legal
We need custom fields for user categorization.,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
API timeout errors when processing batches larger than 1000.,1,technical_support
We need custom fields for organization categorization.,3,feature_request
What is your typical support response time?,6,general_inquiry
The reporting endpoint returns a 403 error.,1,technical_support
Remove user user85@company.com from our organization immediately.,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Can you implement scheduled report generation functionality?,3,feature_request
We need help migrating data from our previous platform.,5,onboarding
Is there a community forum for users?,6,general_inquiry
Where can I find the API documentation?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
I need to add 31 new users to our team account.,2,account_management
We just signed up and need help setting up export.,5,onboarding
Would it be possible to add SSO to the dashboard?,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Remove user user77@company.com from our organization immediately.,2,account_management
Can you add two-factor authentication via TOTP?,3,feature_request
We just signed up and need help setting up webhook.,5,onboarding
Can you add support for Excel file exports?,3,feature_request
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
It would be great to have SSO as a built-in option.,3,feature_request
My invoice shows $344 but my plan should be $494.,0,billing
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
My invoice shows $142 but my plan should be $346.,0,billing
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
How does your usage-based pricing work for API calls?,6,general_inquiry
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Can you add two-factor authentication via TOTP?,3,feature_request
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
How do I revoke access for a former employee?,2,account_management
We need custom fields for organization categorization.,3,feature_request
Can you provide a demo of the analytics module?,6,general_inquiry
What's on your product roadmap for Q1 2026?,6,general_inquiry
Can you implement scheduled report generation functionality?,3,feature_request
Where can I find the API documentation?,6,general_inquiry
How does your product compare to Freshdesk?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
How do I configure single sign-on for our team?,2,account_management
First day using the platform. How do I configure integrations?,5,onboarding
The getting started guide doesn't cover data import.,5,onboarding
How does your product compare to Freshdesk?,6,general_inquiry
We need custom fields for organization categorization.,3,feature_request
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
Is there a free trial available for the Enterprise plan?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
The recent price increase is making us reconsider our subscription.,7,churn_risk
Please change the primary email address on our account.,2,account_management
Please provide documentation on your GDPR data handling.,4,compliance_legal
We'd like to have real-time collaboration features.,3,feature_request
My invoice shows $925 but my plan should be $104.,0,billing
How do I set up role-based access for different team members?,2,account_management
I was double-charged for export this month.,0,billing
Can you add support for Excel file exports?,3,feature_request
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
The export function hangs at 50% and never completes.,1,technical_support
We'd like to see integration support for Jira.,3,feature_request
The export function hangs at 75% and never completes.,1,technical_support
We'd like to see integration support for Salesforce.,3,feature_request
Can you add support for Parquet file exports?,3,feature_request
Can you walk us through the initial data import process?,5,onboarding
We'd like to see integration support for Zapier.,3,feature_request
Dashboard has been loading slowly for the past 8 days.,1,technical_support
The webhook integration stopped working after the latest update.,1,technical_support
Remove user user81@company.com from our organization immediately.,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
We need help migrating data from our previous platform.,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
The search function returns irrelevant results since last deploy.,1,technical_support
Can you add two-factor authentication via SMS?,3,feature_request
The subscription renewal charge is incorrect.,0,billing
Please provide documentation on your GDPR data handling.,4,compliance_legal
Mobile app crashes when viewing reports on Android tablet.,1,technical_support
"If this isn't resolved by end of month, we'll need to cancel.",7,churn_risk
We need to audit all API access logs for the past 3 months.,4,compliance_legal
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
We need to audit all API access logs for the past 12 months.,4,compliance_legal
We need to update our company name in the system.,2,account_management
Is there a free trial available for the Enterprise plan?,6,general_inquiry
API timeout errors when processing batches larger than 500.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
The subscription renewal charge is incorrect.,0,billing
The recent price increase is making us reconsider our subscription.,7,churn_risk
The analytics endpoint returns a 401 error.,1,technical_support
How do we connect our existing HubSpot to your platform?,5,onboarding
We need help migrating data from our previous platform.,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
The export function hangs at 90% and never completes.,1,technical_support
We need help migrating data from our previous platform.,5,onboarding
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
Data sync between the web app and mobile is inconsistent.,1,technical_support
The SSO endpoint returns a 503 error.,1,technical_support
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can you implement scheduled data backup functionality?,3,feature_request
The recent price increase is making us reconsider our subscription.,7,churn_risk
The subscription renewal charge is incorrect.,0,billing
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need to change our billing cycle from monthly to annual.,0,billing
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
We need to change our billing cycle from monthly to annual.,0,billing
How do we connect our existing Jira to your platform?,5,onboarding
The promo code SAVE20 didn't apply the discount correctly.,0,billing
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
Is there a free trial available for the Enterprise plan?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
We need a signed data processing agreement before proceeding.,4,compliance_legal
We need to update our company name in the system.,2,account_management
What's on your product roadmap for Q3 2026?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
First day using the platform. How do I configure integrations?,5,onboarding
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
My invoice shows $313 but my plan should be $295.,0,billing
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
API timeout errors when processing batches larger than 1000.,1,technical_support
Can you walk us through the initial data import process?,5,onboarding
How does your product compare to Freshdesk?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We've been customers for 3 years but the quality has declined. Considering alternatives.,7,churn_risk
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How does your usage-based pricing work for API calls?,6,general_inquiry
Tax was applied incorrectly on our tax-exempt account.,0,billing
We'd like to see integration support for Zapier.,3,feature_request
We've been customers for 3 years but the quality has declined. Considering alternatives.,7,churn_risk
Can you walk us through the initial data import process?,5,onboarding
Can you walk us through the initial data import process?,5,onboarding
We need to audit all API access logs for the past 3 months.,4,compliance_legal
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
We're new to the platform and the setup wizard seems broken.,5,onboarding
The analytics integration stopped working after the latest update.,1,technical_support
We just signed up and need help setting up SSO.,5,onboarding
Can you walk us through the initial data import process?,5,onboarding
We need to audit all API access logs for the past 12 months.,4,compliance_legal
What is your typical support response time?,6,general_inquiry
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The search function returns irrelevant results since last deploy.,1,technical_support
How do I configure single sign-on for our team?,2,account_management
Can you add support for PDF file exports?,3,feature_request
Dashboard has been loading slowly for the past 10 days.,1,technical_support
How does your product compare to ServiceNow?,6,general_inquiry
Can you send a duplicate invoice for our records?,0,billing
What certifications does your infrastructure provider hold?,4,compliance_legal
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Can you send a duplicate invoice for our records?,0,billing
We need to update our company name in the system.,2,account_management
Getting CORS errors when making API calls from our frontend.,1,technical_support
I was double-charged for import this month.,0,billing
Can you walk us through the initial data import process?,5,onboarding
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
We're new to the platform and the setup wizard seems broken.,5,onboarding
The export endpoint returns a 429 error.,1,technical_support
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Can you send a duplicate invoice for our records?,0,billing
Please add a dark mode option to the interface.,3,feature_request
How does your product compare to Zendesk?,6,general_inquiry
We need to change our billing cycle from monthly to annual.,0,billing
Data sync between the web app and mobile is inconsistent.,1,technical_support
We need to update our company name in the system.,2,account_management
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
The dashboard integration stopped working after the latest update.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
I need to add 104 new users to our team account.,2,account_management
How do I configure single sign-on for our team?,2,account_management
Please provide documentation on your GDPR data handling.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
The export integration stopped working after the latest update.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Is there a community forum for users?,6,general_inquiry
How do I set up role-based access for different team members?,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
We need to merge two separate organization accounts.,2,account_management
How long does the typical onboarding process take?,5,onboarding
What certifications does your infrastructure provider hold?,4,compliance_legal
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
What are the differences between the Pro and Pro plans?,6,general_inquiry
We need to audit all API access logs for the past 6 months.,4,compliance_legal
Please add a dark mode option to the interface.,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
I need an itemized breakdown of charges for QQ1 2026.,0,billing
It would be great to have dashboard as a built-in option.,3,feature_request
The export function hangs at 90% and never completes.,1,technical_support
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
The export function hangs at 50% and never completes.,1,technical_support
The dashboard endpoint returns a 500 error.,1,technical_support
What certifications does your infrastructure provider hold?,4,compliance_legal
We need custom fields for organization categorization.,3,feature_request
The getting started guide doesn't cover SSO config.,5,onboarding
How does your usage-based pricing work for API calls?,6,general_inquiry
The export function hangs at 90% and never completes.,1,technical_support
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
Can you add two-factor authentication via hardware keys?,3,feature_request
The search function returns irrelevant results since last deploy.,1,technical_support
Can you add support for Parquet file exports?,3,feature_request
How do I configure single sign-on for our team?,2,account_management
How do I revoke access for a former employee?,2,account_management
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
API timeout errors when processing batches larger than 5000.,1,technical_support
We have a CCPA deletion request for user USR-37374.,4,compliance_legal
We need help migrating data from our previous platform.,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
The recent price increase is making us reconsider our subscription.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Remove user user21@company.com from our organization immediately.,2,account_management
Please process a refund for the overcharge on my last invoice.,0,billing
Tax was applied incorrectly on our tax-exempt account.,0,billing
Would it be possible to add reporting to the dashboard?,3,feature_request
How long does the typical onboarding process take?,5,onboarding
We need help migrating data from our previous platform.,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
We need an API endpoint for bulk user import.,3,feature_request
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We need an API endpoint for bulk data export.,3,feature_request
We need an API endpoint for bulk user import.,3,feature_request
We need to update our company name in the system.,2,account_management
Remove user user66@company.com from our organization immediately.,2,account_management
The export function hangs at 75% and never completes.,1,technical_support
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The getting started guide doesn't cover SSO config.,5,onboarding
Is there a community forum for users?,6,general_inquiry
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
Tax was applied incorrectly on our tax-exempt account.,0,billing
What is your data retention policy for deleted accounts?,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
What is your data retention policy for deleted accounts?,4,compliance_legal
The subscription renewal charge is incorrect.,0,billing
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
How does your product compare to ServiceNow?,6,general_inquiry
Please process a refund for the overcharge on my last invoice.,0,billing
The search function returns irrelevant results since last deploy.,1,technical_support
Data sync between the web app and mobile is inconsistent.,1,technical_support
We have a CCPA deletion request for user USR-74021.,4,compliance_legal
The export function hangs at 50% and never completes.,1,technical_support
The SSO endpoint returns a 429 error.,1,technical_support
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Data sync between the web app and mobile is inconsistent.,1,technical_support
Getting CORS errors when making API calls from our frontend.,1,technical_support
Can you walk us through the initial data import process?,5,onboarding
Please change the primary email address on our account.,2,account_management
How do I configure single sign-on for our team?,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
The subscription renewal charge is incorrect.,0,billing
We'd like to have real-time collaboration features.,3,feature_request
Would it be possible to add dashboard to the dashboard?,3,feature_request
It would be great to have dashboard as a built-in option.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We'd like to see integration support for Jira.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
What certifications does your infrastructure provider hold?,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Where can I find the API documentation?,6,general_inquiry
We need to update our company name in the system.,2,account_management
Can you add two-factor authentication via TOTP?,3,feature_request
Getting CORS errors when making API calls from our frontend.,1,technical_support
How do I set up role-based access for different team members?,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
The export function hangs at 75% and never completes.,1,technical_support
Data sync between the web app and mobile is inconsistent.,1,technical_support
Can you add two-factor authentication via hardware keys?,3,feature_request
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
We have a CCPA deletion request for user USR-30575.,4,compliance_legal
How do I transfer organization ownership to another admin?,2,account_management
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
We need an API endpoint for bulk ticket update.,3,feature_request
How do I revoke access for a former employee?,2,account_management
We just signed up and need help setting up dashboard.,5,onboarding
I need an itemized breakdown of charges for QQ2 2026.,0,billing
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Is there a community forum for users?,6,general_inquiry
Can you walk us through the initial data import process?,5,onboarding
What is your typical support response time?,6,general_inquiry
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Our team of 134 people needs onboarding training.,5,onboarding
Please provide documentation on your GDPR data handling.,4,compliance_legal
Our security team requires your penetration test results.,4,compliance_legal
How do I set up role-based access for different team members?,2,account_management
The analytics endpoint returns a 403 error.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
Can you add two-factor authentication via hardware keys?,3,feature_request
We need help migrating data from our previous platform.,5,onboarding
We have a CCPA deletion request for user USR-35010.,4,compliance_legal
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
The getting started guide doesn't cover SSO config.,5,onboarding
Our security team requires your penetration test results.,4,compliance_legal
Please change the primary email address on our account.,2,account_management
What is your typical support response time?,6,general_inquiry
We'd like to have real-time collaboration features.,3,feature_request
We need to update our company name in the system.,2,account_management
The export function hangs at 90% and never completes.,1,technical_support
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Can you add two-factor authentication via TOTP?,3,feature_request
How do I configure single sign-on for our team?,2,account_management
Where can I find the API documentation?,6,general_inquiry
How do I set up role-based access for different team members?,2,account_management
Our team of 170 people needs onboarding training.,5,onboarding
Is there a community forum for users?,6,general_inquiry
We need help migrating data from our previous platform.,5,onboarding
I want to cancel our subscription effective immediately.,7,churn_risk
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
We'd like to see integration support for Salesforce.,3,feature_request
Is there a community forum for users?,6,general_inquiry
The recent price increase is making us reconsider our subscription.,7,churn_risk
Can you add two-factor authentication via TOTP?,3,feature_request
Our team of 87 people needs onboarding training.,5,onboarding
Please add a dark mode option to the interface.,3,feature_request
The export endpoint returns a 503 error.,1,technical_support
The getting started guide doesn't cover API setup.,5,onboarding
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
How does your usage-based pricing work for API calls?,6,general_inquiry
How do I update my payment method to a different credit card?,0,billing
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We just signed up and need help setting up reporting.,5,onboarding
Remove user user74@company.com from our organization immediately.,2,account_management
What is your data retention policy for deleted accounts?,4,compliance_legal
How does your product compare to Freshdesk?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
Please change the primary email address on our account.,2,account_management
Is there a community forum for users?,6,general_inquiry
The subscription renewal charge is incorrect.,0,billing
Would it be possible to add dashboard to the dashboard?,3,feature_request
Dashboard has been loading slowly for the past 12 days.,1,technical_support
How do I revoke access for a former employee?,2,account_management
How long does the typical onboarding process take?,5,onboarding
The service has not met our expectations. Please process our cancellation.,7,churn_risk
I need to add 157 new users to our team account.,2,account_management
We need help migrating data from our previous platform.,5,onboarding
We just signed up and need help setting up webhook.,5,onboarding
The subscription renewal charge is incorrect.,0,billing
I need to add 166 new users to our team account.,2,account_management
Can you implement scheduled cleanup functionality?,3,feature_request
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
We need to update our company name in the system.,2,account_management
How do I update my payment method to a different credit card?,0,billing
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Our team of 112 people needs onboarding training.,5,onboarding
I need an itemized breakdown of charges for QQ1 2026.,0,billing
What are the differences between the Pro and Pro plans?,6,general_inquiry
Can you send a duplicate invoice for our records?,0,billing
How do I revoke access for a former employee?,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
What is your data retention policy for deleted accounts?,4,compliance_legal
Data sync between the web app and mobile is inconsistent.,1,technical_support
How does your usage-based pricing work for API calls?,6,general_inquiry
How do I configure single sign-on for our team?,2,account_management
Mobile app crashes when viewing reports on iPad.,1,technical_support
The reporting endpoint returns a 401 error.,1,technical_support
Please change the primary email address on our account.,2,account_management
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
What is your data retention policy for deleted accounts?,4,compliance_legal
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
Can you implement scheduled report generation functionality?,3,feature_request
Tax was applied incorrectly on our tax-exempt account.,0,billing
How does your usage-based pricing work for API calls?,6,general_inquiry
The recent price increase is making us reconsider our subscription.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
How does your usage-based pricing work for API calls?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
Very frustrated with the constant data loss. This is unacceptable.,7,churn_risk
We need to update our company name in the system.,2,account_management
Remove user user34@company.com from our organization immediately.,2,account_management
Tax was applied incorrectly on our tax-exempt account.,0,billing
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We need to merge two separate organization accounts.,2,account_management
How do I revoke access for a former employee?,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
How long does the typical onboarding process take?,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
Tax was applied incorrectly on our tax-exempt account.,0,billing
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
The subscription renewal charge is incorrect.,0,billing
First day using the platform. How do I configure integrations?,5,onboarding
Can I restrict API access to specific team members?,2,account_management
We need custom fields for organization categorization.,3,feature_request
How do I update my payment method to a different credit card?,0,billing
Can you send a duplicate invoice for our records?,0,billing
We'd like to see integration support for HubSpot.,3,feature_request
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
What is your data retention policy for deleted accounts?,4,compliance_legal
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
How do I set up role-based access for different team members?,2,account_management
The export function hangs at 50% and never completes.,1,technical_support
We have a CCPA deletion request for user USR-57068.,4,compliance_legal
We need an API endpoint for bulk user import.,3,feature_request
We need to merge two separate organization accounts.,2,account_management
API timeout errors when processing batches larger than 5000.,1,technical_support
Our team of 164 people needs onboarding training.,5,onboarding
The subscription renewal charge is incorrect.,0,billing
How do I set up role-based access for different team members?,2,account_management
The subscription renewal charge is incorrect.,0,billing
I need to add 76 new users to our team account.,2,account_management
Our security team requires your penetration test results.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How does your product compare to ServiceNow?,6,general_inquiry
We've been customers for 4 years but the quality has declined. Considering alternatives.,7,churn_risk
Can you add two-factor authentication via TOTP?,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
What certifications does your infrastructure provider hold?,4,compliance_legal
Would it be possible to add import to the dashboard?,3,feature_request
Please change the primary email address on our account.,2,account_management
Would it be possible to add analytics to the dashboard?,3,feature_request
Dashboard has been loading slowly for the past 13 days.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
Please add a dark mode option to the interface.,3,feature_request
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
First day using the platform. How do I configure API keys?,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
What is your data retention policy for deleted accounts?,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
The recent price increase is making us reconsider our subscription.,7,churn_risk
My invoice shows $645 but my plan should be $170.,0,billing
How do I revoke access for a former employee?,2,account_management
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need to merge two separate organization accounts.,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
How do I set up role-based access for different team members?,2,account_management
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
Can you add support for PDF file exports?,3,feature_request
Can you add two-factor authentication via hardware keys?,3,feature_request
It would be great to have reporting as a built-in option.,3,feature_request
The recent price increase is making us reconsider our subscription.,7,churn_risk
We need an API endpoint for bulk data export.,3,feature_request
What are the differences between the Pro and Pro plans?,6,general_inquiry
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
The export function hangs at 50% and never completes.,1,technical_support
We've been customers for 4 years but the quality has declined. Considering alternatives.,7,churn_risk
Can I restrict API access to specific team members?,2,account_management
Can you add two-factor authentication via TOTP?,3,feature_request
API timeout errors when processing batches larger than 5000.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
How long does the typical onboarding process take?,5,onboarding
Can you implement scheduled report generation functionality?,3,feature_request
How do I update my payment method to a different credit card?,0,billing
How do I set up role-based access for different team members?,2,account_management
Please provide documentation on your GDPR data handling.,4,compliance_legal
API timeout errors when processing batches larger than 5000.,1,technical_support
First day using the platform. How do I configure API keys?,5,onboarding
I was double-charged for SSO this month.,0,billing
How does your product compare to Freshdesk?,6,general_inquiry
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We have a CCPA deletion request for user USR-82276.,4,compliance_legal
How does your usage-based pricing work for API calls?,6,general_inquiry
Can you send a duplicate invoice for our records?,0,billing
How do I update my payment method to a different credit card?,0,billing
Can you implement scheduled cleanup functionality?,3,feature_request
We'd like to see integration support for HubSpot.,3,feature_request
What is your typical support response time?,6,general_inquiry
We need custom fields for organization categorization.,3,feature_request
The promo code SAVE20 didn't apply the discount correctly.,0,billing
Can I restrict API access to specific team members?,2,account_management
The webhook endpoint returns a 401 error.,1,technical_support
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Can you provide a demo of the import module?,6,general_inquiry
We'd like to see integration support for Zapier.,3,feature_request
My invoice shows $138 but my plan should be $119.,0,billing
Our team is fed up with the lack of export. Evaluating other options.,7,churn_risk
What is your typical support response time?,6,general_inquiry
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We need to audit all API access logs for the past 12 months.,4,compliance_legal
Can I restrict API access to specific team members?,2,account_management
How do I configure single sign-on for our team?,2,account_management
"If this isn't resolved by end of month, we'll need to cancel.",7,churn_risk
The export function hangs at 90% and never completes.,1,technical_support
What are the differences between the Starter and Pro plans?,6,general_inquiry
It would be great to have webhook as a built-in option.,3,feature_request
We need an API endpoint for bulk ticket update.,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
We need custom fields for organization categorization.,3,feature_request
We'd like to see integration support for HubSpot.,3,feature_request
I need an itemized breakdown of charges for QQ2 2026.,0,billing
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
How does your product compare to Zendesk?,6,general_inquiry
What's on your product roadmap for Q1 2026?,6,general_inquiry
Our security team requires your penetration test results.,4,compliance_legal
API timeout errors when processing batches larger than 1000.,1,technical_support
The webhook integration stopped working after the latest update.,1,technical_support
Getting CORS errors when making API calls from our frontend.,1,technical_support
Can you implement scheduled cleanup functionality?,3,feature_request
Where can I find the API documentation?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Can you walk us through the initial data import process?,5,onboarding
How does your product compare to Freshdesk?,6,general_inquiry
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
How do I transfer organization ownership to another admin?,2,account_management
Our team of 77 people needs onboarding training.,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
The search function returns irrelevant results since last deploy.,1,technical_support
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Remove user user98@company.com from our organization immediately.,2,account_management
We need custom fields for organization categorization.,3,feature_request
We need a signed data processing agreement before proceeding.,4,compliance_legal
We need to update our company name in the system.,2,account_management
My invoice shows $299 but my plan should be $275.,0,billing
The getting started guide doesn't cover data import.,5,onboarding
First day using the platform. How do I configure integrations?,5,onboarding
Can you add two-factor authentication via hardware keys?,3,feature_request
How does your usage-based pricing work for API calls?,6,general_inquiry
Data sync between the web app and mobile is inconsistent.,1,technical_support
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
Can you implement scheduled report generation functionality?,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
Mobile app crashes when viewing reports on Android tablet.,1,technical_support
Dashboard has been loading slowly for the past 4 days.,1,technical_support
We need a signed data processing agreement before proceeding.,4,compliance_legal
What are the differences between the Starter and Pro plans?,6,general_inquiry
Very frustrated with the constant data loss. This is unacceptable.,7,churn_risk
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Our security team requires your penetration test results.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
Getting CORS errors when making API calls from our frontend.,1,technical_support
Dashboard has been loading slowly for the past 3 days.,1,technical_support
Can you implement scheduled cleanup functionality?,3,feature_request
What's on your product roadmap for Q1 2026?,6,general_inquiry
Tax was applied incorrectly on our tax-exempt account.,0,billing
Can you walk us through the initial data import process?,5,onboarding
Our security team requires your penetration test results.,4,compliance_legal
Very frustrated with the constant data loss. This is unacceptable.,7,churn_risk
How do I configure single sign-on for our team?,2,account_management
How do I configure single sign-on for our team?,2,account_management
What certifications does your infrastructure provider hold?,4,compliance_legal
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
What are the differences between the Starter and Enterprise plans?,6,general_inquiry
Getting CORS errors when making API calls from our frontend.,1,technical_support
What is your typical support response time?,6,general_inquiry
I was double-charged for reporting this month.,0,billing
How does your product compare to ServiceNow?,6,general_inquiry
How long does the typical onboarding process take?,5,onboarding
Mobile app crashes when viewing analytics on iPad.,1,technical_support
First day using the platform. How do I configure API keys?,5,onboarding
The subscription renewal charge is incorrect.,0,billing
The webhook endpoint returns a 500 error.,1,technical_support
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Can you add support for XML file exports?,3,feature_request
We need custom fields for organization categorization.,3,feature_request
Is there a community forum for users?,6,general_inquiry
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Our team is fed up with the lack of import. Evaluating other options.,7,churn_risk
Please provide documentation on your GDPR data handling.,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
Please process a refund for the overcharge on my last invoice.,0,billing
The search function returns irrelevant results since last deploy.,1,technical_support
My invoice shows $148 but my plan should be $246.,0,billing
What's on your product roadmap for Q2 2026?,6,general_inquiry
Can I restrict API access to specific team members?,2,account_management
The SSO endpoint returns a 500 error.,1,technical_support
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
How do I revoke access for a former employee?,2,account_management
We need help migrating data from our previous platform.,5,onboarding
Remove user user10@company.com from our organization immediately.,2,account_management
I need an itemized breakdown of charges for QQ2 2026.,0,billing
The analytics integration stopped working after the latest update.,1,technical_support
API timeout errors when processing batches larger than 5000.,1,technical_support
The service has not met our expectations. Please process our cancellation.,7,churn_risk
What is your typical support response time?,6,general_inquiry
How does your usage-based pricing work for API calls?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
We need to update our company name in the system.,2,account_management
Dashboard has been loading slowly for the past 7 days.,1,technical_support
The export function hangs at 50% and never completes.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
Can you walk us through the initial data import process?,5,onboarding
Can you add support for PDF file exports?,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
We need to update our company name in the system.,2,account_management
We need to update our company name in the system.,2,account_management
I need an itemized breakdown of charges for QQ1 2026.,0,billing
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
The reporting endpoint returns a 429 error.,1,technical_support
Is there a community forum for users?,6,general_inquiry
How do I update my payment method to a different credit card?,0,billing
The getting started guide doesn't cover SSO config.,5,onboarding
How long does the typical onboarding process take?,5,onboarding
Can you add support for Parquet file exports?,3,feature_request
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
We need an API endpoint for bulk ticket update.,3,feature_request
Remove user user16@company.com from our organization immediately.,2,account_management
We need help migrating data from our previous platform.,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
"If this isn't resolved by Friday, we'll need to cancel.",7,churn_risk
I need an itemized breakdown of charges for QQ3 2026.,0,billing
My invoice shows $103 but my plan should be $280.,0,billing
How do we connect our existing Salesforce to your platform?,5,onboarding
Can you implement scheduled cleanup functionality?,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
The recent price increase is making us reconsider our subscription.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We're new to the platform and the setup wizard seems broken.,5,onboarding
Where can I find the API documentation?,6,general_inquiry
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
We just signed up and need help setting up reporting.,5,onboarding
We need to merge two separate organization accounts.,2,account_management
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Would it be possible to add export to the dashboard?,3,feature_request
The recent price increase is making us reconsider our subscription.,7,churn_risk
We'd like to see integration support for Jira.,3,feature_request
The export function hangs at 50% and never completes.,1,technical_support
Can you walk us through the initial data import process?,5,onboarding
How do I transfer organization ownership to another admin?,2,account_management
Where can I find the API documentation?,6,general_inquiry
How long does the typical onboarding process take?,5,onboarding
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
The subscription renewal charge is incorrect.,0,billing
We need custom fields for ticket categorization.,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The export function hangs at 75% and never completes.,1,technical_support
Tax was applied incorrectly on our tax-exempt account.,0,billing
The import integration stopped working after the latest update.,1,technical_support
We need to merge two separate organization accounts.,2,account_management
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
Is there a community forum for users?,6,general_inquiry
Can you provide a demo of the SSO module?,6,general_inquiry
We need custom fields for organization categorization.,3,feature_request
Can you add two-factor authentication via TOTP?,3,feature_request
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can you implement scheduled report generation functionality?,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
The analytics integration stopped working after the latest update.,1,technical_support
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Can you walk us through the initial data import process?,5,onboarding
Please add a dark mode option to the interface.,3,feature_request
We need to audit all API access logs for the past 3 months.,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Please change the primary email address on our account.,2,account_management
Can you implement scheduled report generation functionality?,3,feature_request
Can you implement scheduled cleanup functionality?,3,feature_request
I need to add 45 new users to our team account.,2,account_management
Can you add two-factor authentication via SMS?,3,feature_request
My invoice shows $649 but my plan should be $139.,0,billing
How do we connect our existing HubSpot to your platform?,5,onboarding
Can you provide a demo of the export module?,6,general_inquiry
The export endpoint returns a 503 error.,1,technical_support
Data sync between the web app and mobile is inconsistent.,1,technical_support
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
What's on your product roadmap for Q2 2026?,6,general_inquiry
Please add a dark mode option to the interface.,3,feature_request
Remove user user1@company.com from our organization immediately.,2,account_management
Is there a community forum for users?,6,general_inquiry
We just signed up and need help setting up analytics.,5,onboarding
We need to audit all API access logs for the past 3 months.,4,compliance_legal
Where can I find the API documentation?,6,general_inquiry
What is your data retention policy for deleted accounts?,4,compliance_legal
We need custom fields for user categorization.,3,feature_request
How do I configure single sign-on for our team?,2,account_management
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
What is your data retention policy for deleted accounts?,4,compliance_legal
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
Our team of 158 people needs onboarding training.,5,onboarding
Remove user user69@company.com from our organization immediately.,2,account_management
I need an itemized breakdown of charges for QQ2 2026.,0,billing
Please provide documentation on your GDPR data handling.,4,compliance_legal
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
We just signed up and need help setting up import.,5,onboarding
The export function hangs at 90% and never completes.,1,technical_support
The export function hangs at 90% and never completes.,1,technical_support
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
What certifications does your infrastructure provider hold?,4,compliance_legal
Data sync between the web app and mobile is inconsistent.,1,technical_support
The search function returns irrelevant results since last deploy.,1,technical_support
Can I restrict API access to specific team members?,2,account_management
Please change the primary email address on our account.,2,account_management
We need custom fields for ticket categorization.,3,feature_request
How do I update my payment method to a different credit card?,0,billing
How does your product compare to Zendesk?,6,general_inquiry
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need a signed data processing agreement before proceeding.,4,compliance_legal
How do I configure single sign-on for our team?,2,account_management
We need to update our company name in the system.,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
Dashboard has been loading slowly for the past 5 days.,1,technical_support
The service has not met our expectations. Please process our cancellation.,7,churn_risk
The import endpoint returns a 500 error.,1,technical_support
We need a signed data processing agreement before proceeding.,4,compliance_legal
The search function returns irrelevant results since last deploy.,1,technical_support
We need to audit all API access logs for the past 6 months.,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
The service has not met our expectations. Please process our cancellation.,7,churn_risk
The analytics integration stopped working after the latest update.,1,technical_support
Getting CORS errors when making API calls from our frontend.,1,technical_support
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
We have a CCPA deletion request for user USR-72420.,4,compliance_legal
Can you provide a demo of the SSO module?,6,general_inquiry
Our team of 28 people needs onboarding training.,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
Would it be possible to add export to the dashboard?,3,feature_request
Can you provide a demo of the reporting module?,6,general_inquiry
We need to audit all API access logs for the past 6 months.,4,compliance_legal
The subscription renewal charge is incorrect.,0,billing
What's on your product roadmap for Q3 2026?,6,general_inquiry
We'd like to see integration support for Slack.,3,feature_request
We just signed up and need help setting up export.,5,onboarding
Tax was applied incorrectly on our tax-exempt account.,0,billing
The recent price increase is making us reconsider our subscription.,7,churn_risk
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Would it be possible to add dashboard to the dashboard?,3,feature_request
What is your typical support response time?,6,general_inquiry
Can you walk us through the initial data import process?,5,onboarding
We need a signed data processing agreement before proceeding.,4,compliance_legal
My invoice shows $811 but my plan should be $266.,0,billing
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
Is there a community forum for users?,6,general_inquiry
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We just signed up and need help setting up reporting.,5,onboarding
We need a signed data processing agreement before proceeding.,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
I was double-charged for webhook this month.,0,billing
Is there a free trial available for the Enterprise plan?,6,general_inquiry
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
I need an itemized breakdown of charges for QQ2 2026.,0,billing
What is your typical support response time?,6,general_inquiry
What certifications does your infrastructure provider hold?,4,compliance_legal
Where can I find the API documentation?,6,general_inquiry
We just signed up and need help setting up SSO.,5,onboarding
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We just signed up and need help setting up import.,5,onboarding
How do I update my payment method to a different credit card?,0,billing
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Would it be possible to add dashboard to the dashboard?,3,feature_request
Remove user user19@company.com from our organization immediately.,2,account_management
How long does the typical onboarding process take?,5,onboarding
What's on your product roadmap for Q1 2026?,6,general_inquiry
How does your usage-based pricing work for API calls?,6,general_inquiry
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Our team of 188 people needs onboarding training.,5,onboarding
We'd like to see integration support for Slack.,3,feature_request
Our security team requires your penetration test results.,4,compliance_legal
We need a signed data processing agreement before proceeding.,4,compliance_legal
"If this isn't resolved by Friday, we'll need to cancel.",7,churn_risk
Please add a dark mode option to the interface.,3,feature_request
Can you add two-factor authentication via TOTP?,3,feature_request
We need to update our company name in the system.,2,account_management
I need an itemized breakdown of charges for QQ1 2026.,0,billing
Mobile app crashes when viewing reports on iPad.,1,technical_support
I need to add 82 new users to our team account.,2,account_management
The subscription renewal charge is incorrect.,0,billing
Can you walk us through the initial data import process?,5,onboarding
What certifications does your infrastructure provider hold?,4,compliance_legal
The promo code SAVE20 didn't apply the discount correctly.,0,billing
Our security team requires your penetration test results.,4,compliance_legal
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
The dashboard endpoint returns a 502 error.,1,technical_support
What is your data retention policy for deleted accounts?,4,compliance_legal
The SSO endpoint returns a 429 error.,1,technical_support
I was double-charged for dashboard this month.,0,billing
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
How do I revoke access for a former employee?,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
"If this isn't resolved by Friday, we'll need to cancel.",7,churn_risk
The analytics endpoint returns a 403 error.,1,technical_support
What certifications does your infrastructure provider hold?,4,compliance_legal
How long does the typical onboarding process take?,5,onboarding
The export function hangs at 75% and never completes.,1,technical_support
How does your product compare to ServiceNow?,6,general_inquiry
We'd like to have real-time collaboration features.,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
What are the differences between the Starter and Pro plans?,6,general_inquiry
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Very frustrated with the constant data loss. This is unacceptable.,7,churn_risk
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
How do I set up role-based access for different team members?,2,account_management
We just signed up and need help setting up import.,5,onboarding
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need a signed data processing agreement before proceeding.,4,compliance_legal
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
I need to add 135 new users to our team account.,2,account_management
Dashboard has been loading slowly for the past 9 days.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need to audit all API access logs for the past 6 months.,4,compliance_legal
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The recent price increase is making us reconsider our subscription.,7,churn_risk
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
How long does the typical onboarding process take?,5,onboarding
We've been customers for 2 years but the quality has declined. Considering alternatives.,7,churn_risk
How do I transfer organization ownership to another admin?,2,account_management
The subscription renewal charge is incorrect.,0,billing
The analytics integration stopped working after the latest update.,1,technical_support
What are the differences between the Starter and Pro plans?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
We need to merge two separate organization accounts.,2,account_management
How long does the typical onboarding process take?,5,onboarding
The export endpoint returns a 401 error.,1,technical_support
Where can I find the API documentation?,6,general_inquiry
API timeout errors when processing batches larger than 1000.,1,technical_support
Our security team requires your penetration test results.,4,compliance_legal
How do we connect our existing HubSpot to your platform?,5,onboarding
We need help migrating data from our previous platform.,5,onboarding
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Please change the primary email address on our account.,2,account_management
How do I update my payment method to a different credit card?,0,billing
Our team of 158 people needs onboarding training.,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
We've been customers for 2 years but the quality has declined. Considering alternatives.,7,churn_risk
First day using the platform. How do I configure API keys?,5,onboarding
"If this isn't resolved by end of month, we'll need to cancel.",7,churn_risk
I want to cancel our subscription effective immediately.,7,churn_risk
Can you walk us through the initial data import process?,5,onboarding
How do I configure single sign-on for our team?,2,account_management
What is your data retention policy for deleted accounts?,4,compliance_legal
We need to update our company name in the system.,2,account_management
Please change the primary email address on our account.,2,account_management
Can you send a duplicate invoice for our records?,0,billing
What is your typical support response time?,6,general_inquiry
It would be great to have reporting as a built-in option.,3,feature_request
How do I transfer organization ownership to another admin?,2,account_management
Please process a refund for the overcharge on my last invoice.,0,billing
We're new to the platform and the setup wizard seems broken.,5,onboarding
API timeout errors when processing batches larger than 1000.,1,technical_support
We need custom fields for ticket categorization.,3,feature_request
The recent price increase is making us reconsider our subscription.,7,churn_risk
Please process a refund for the overcharge on my last invoice.,0,billing
We need to audit all API access logs for the past 6 months.,4,compliance_legal
I need to add 103 new users to our team account.,2,account_management
The reporting endpoint returns a 403 error.,1,technical_support
Can you send a duplicate invoice for our records?,0,billing
We're new to the platform and the setup wizard seems broken.,5,onboarding
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
How do I update my payment method to a different credit card?,0,billing
Is there a community forum for users?,6,general_inquiry
We need custom fields for user categorization.,3,feature_request
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can I restrict API access to specific team members?,2,account_management
Our security team requires your penetration test results.,4,compliance_legal
Remove user user79@company.com from our organization immediately.,2,account_management
The import endpoint returns a 403 error.,1,technical_support
We'd like to have real-time collaboration features.,3,feature_request
Dashboard has been loading slowly for the past 10 days.,1,technical_support
Our security team requires your penetration test results.,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We just signed up and need help setting up reporting.,5,onboarding
What is your data retention policy for deleted accounts?,4,compliance_legal
Can you add support for XML file exports?,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
Remove user user37@company.com from our organization immediately.,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We need to change our billing cycle from monthly to annual.,0,billing
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We need to merge two separate organization accounts.,2,account_management
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Our team is fed up with the lack of dashboard. Evaluating other options.,7,churn_risk
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
Getting CORS errors when making API calls from our frontend.,1,technical_support
The subscription renewal charge is incorrect.,0,billing
We need to update our company name in the system.,2,account_management
The getting started guide doesn't cover team management.,5,onboarding
What certifications does your infrastructure provider hold?,4,compliance_legal
How does your usage-based pricing work for API calls?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
First day using the platform. How do I configure integrations?,5,onboarding
What certifications does your infrastructure provider hold?,4,compliance_legal
Can we schedule a kickoff call with your onboarding team?,5,onboarding
How long does the typical onboarding process take?,5,onboarding
We need to update our company name in the system.,2,account_management
How do I configure single sign-on for our team?,2,account_management
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Can you provide a demo of the dashboard module?,6,general_inquiry
We'd like to have real-time collaboration features.,3,feature_request
Please change the primary email address on our account.,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
How do I configure single sign-on for our team?,2,account_management
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Please provide documentation on your GDPR data handling.,4,compliance_legal
We need to audit all API access logs for the past 12 months.,4,compliance_legal
Would it be possible to add import to the dashboard?,3,feature_request
API timeout errors when processing batches larger than 5000.,1,technical_support
We'd like to have real-time collaboration features.,3,feature_request
We have a CCPA deletion request for user USR-96853.,4,compliance_legal
It would be great to have export as a built-in option.,3,feature_request
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
The export integration stopped working after the latest update.,1,technical_support
We need to merge two separate organization accounts.,2,account_management
Can you walk us through the initial data import process?,5,onboarding
We need custom fields for organization categorization.,3,feature_request
Can you add two-factor authentication via SMS?,3,feature_request
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Can you add support for PDF file exports?,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
The recent price increase is making us reconsider our subscription.,7,churn_risk
We've been customers for 2 years but the quality has declined. Considering alternatives.,7,churn_risk
We need to audit all API access logs for the past 12 months.,4,compliance_legal
We need to change our billing cycle from monthly to annual.,0,billing
We need to update our company name in the system.,2,account_management
The recent price increase is making us reconsider our subscription.,7,churn_risk
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
Please provide documentation on your GDPR data handling.,4,compliance_legal
We have a CCPA deletion request for user USR-49757.,4,compliance_legal
Can you implement scheduled report generation functionality?,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
I need an itemized breakdown of charges for QQ1 2026.,0,billing
Can you send a duplicate invoice for our records?,0,billing
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
The service has not met our expectations. Please process our cancellation.,7,churn_risk
The analytics endpoint returns a 429 error.,1,technical_support
My invoice shows $146 but my plan should be $99.,0,billing
Can you provide a demo of the SSO module?,6,general_inquiry
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
I want to cancel our subscription effective immediately.,7,churn_risk
Where can I find the API documentation?,6,general_inquiry
The subscription renewal charge is incorrect.,0,billing
Our team of 196 people needs onboarding training.,5,onboarding
The search function returns irrelevant results since last deploy.,1,technical_support
How does your product compare to Freshdesk?,6,general_inquiry
The export function hangs at 75% and never completes.,1,technical_support
The analytics endpoint returns a 502 error.,1,technical_support
Is there a community forum for users?,6,general_inquiry
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Can you walk us through the initial data import process?,5,onboarding
The search function returns irrelevant results since last deploy.,1,technical_support
We need a signed data processing agreement before proceeding.,4,compliance_legal
The analytics endpoint returns a 502 error.,1,technical_support
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
Please provide documentation on your GDPR data handling.,4,compliance_legal
Where can I find the API documentation?,6,general_inquiry
The import endpoint returns a 500 error.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
We just signed up and need help setting up reporting.,5,onboarding
How do I revoke access for a former employee?,2,account_management
We need custom fields for user categorization.,3,feature_request
Tax was applied incorrectly on our tax-exempt account.,0,billing
We need to audit all API access logs for the past 12 months.,4,compliance_legal
The promo code SAVE20 didn't apply the discount correctly.,0,billing
The subscription renewal charge is incorrect.,0,billing
Please process a refund for the overcharge on my last invoice.,0,billing
Data sync between the web app and mobile is inconsistent.,1,technical_support
How do I configure single sign-on for our team?,2,account_management
Please add a dark mode option to the interface.,3,feature_request
How do I configure single sign-on for our team?,2,account_management
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
We need to update our company name in the system.,2,account_management
What is your data retention policy for deleted accounts?,4,compliance_legal
The search function returns irrelevant results since last deploy.,1,technical_support
We need custom fields for organization categorization.,3,feature_request
What are the differences between the Starter and Pro plans?,6,general_inquiry
The search function returns irrelevant results since last deploy.,1,technical_support
Please change the primary email address on our account.,2,account_management
Can you implement scheduled data backup functionality?,3,feature_request
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Please change the primary email address on our account.,2,account_management
We need help migrating data from our previous platform.,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Would it be possible to add SSO to the dashboard?,3,feature_request
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
The subscription renewal charge is incorrect.,0,billing
What are the differences between the Pro and Pro plans?,6,general_inquiry
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Can you implement scheduled report generation functionality?,3,feature_request
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We need custom fields for user categorization.,3,feature_request
Can you add support for XML file exports?,3,feature_request
Can I restrict API access to specific team members?,2,account_management
"If this isn't resolved by end of month, we'll need to cancel.",7,churn_risk
Data sync between the web app and mobile is inconsistent.,1,technical_support
Can you add two-factor authentication via TOTP?,3,feature_request
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
How do I configure single sign-on for our team?,2,account_management
Remove user user84@company.com from our organization immediately.,2,account_management
The recent price increase is making us reconsider our subscription.,7,churn_risk
My invoice shows $464 but my plan should be $452.,0,billing
We're new to the platform and the setup wizard seems broken.,5,onboarding
What is your data retention policy for deleted accounts?,4,compliance_legal
We need help migrating data from our previous platform.,5,onboarding
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Can you add two-factor authentication via SMS?,3,feature_request
Can you implement scheduled data backup functionality?,3,feature_request
We need an API endpoint for bulk ticket update.,3,feature_request
Our security team requires your penetration test results.,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We need to merge two separate organization accounts.,2,account_management
The getting started guide doesn't cover API setup.,5,onboarding
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
We're new to the platform and the setup wizard seems broken.,5,onboarding
The export function hangs at 50% and never completes.,1,technical_support
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
The getting started guide doesn't cover API setup.,5,onboarding
We need to merge two separate organization accounts.,2,account_management
How do we connect our existing HubSpot to your platform?,5,onboarding
We need an API endpoint for bulk ticket update.,3,feature_request
What certifications does your infrastructure provider hold?,4,compliance_legal
What are the differences between the Starter and Pro plans?,6,general_inquiry
We've been customers for 2 years but the quality has declined. Considering alternatives.,7,churn_risk
We need an API endpoint for bulk ticket update.,3,feature_request
The subscription renewal charge is incorrect.,0,billing
Where can I find the API documentation?,6,general_inquiry
We need to audit all API access logs for the past 12 months.,4,compliance_legal
Can you walk us through the initial data import process?,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The getting started guide doesn't cover data import.,5,onboarding
We need custom fields for user categorization.,3,feature_request
How do we connect our existing HubSpot to your platform?,5,onboarding
What is your typical support response time?,6,general_inquiry
Please add a dark mode option to the interface.,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Can you walk us through the initial data import process?,5,onboarding
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
It would be great to have webhook as a built-in option.,3,feature_request
We have a CCPA deletion request for user USR-95357.,4,compliance_legal
The promo code SAVE20 didn't apply the discount correctly.,0,billing
Is there a free trial available for the Enterprise plan?,6,general_inquiry
First day using the platform. How do I configure notifications?,5,onboarding
How do I update my payment method to a different credit card?,0,billing
We have a CCPA deletion request for user USR-55488.,4,compliance_legal
First day using the platform. How do I configure permissions?,5,onboarding
What is your typical support response time?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
We'd like to see integration support for Slack.,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
Our security team requires your penetration test results.,4,compliance_legal
Can you implement scheduled report generation functionality?,3,feature_request
We'd like to have real-time collaboration features.,3,feature_request
Mobile app crashes when viewing settings on iPhone.,1,technical_support
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
What is your typical support response time?,6,general_inquiry
Remove user user52@company.com from our organization immediately.,2,account_management
We need to update our company name in the system.,2,account_management
I need to add 17 new users to our team account.,2,account_management
Please change the primary email address on our account.,2,account_management
Remove user user39@company.com from our organization immediately.,2,account_management
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can you implement scheduled data backup functionality?,3,feature_request
The search function returns irrelevant results since last deploy.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The export function hangs at 50% and never completes.,1,technical_support
The reporting endpoint returns a 401 error.,1,technical_support
Remove user user40@company.com from our organization immediately.,2,account_management
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
Is there a free trial available for the Enterprise plan?,6,general_inquiry
The getting started guide doesn't cover team management.,5,onboarding
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
The search function returns irrelevant results since last deploy.,1,technical_support
Can you provide a demo of the reporting module?,6,general_inquiry
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
Please change the primary email address on our account.,2,account_management
How do I update my payment method to a different credit card?,0,billing
We've been customers for 2 years but the quality has declined. Considering alternatives.,7,churn_risk
Data sync between the web app and mobile is inconsistent.,1,technical_support
We need custom fields for ticket categorization.,3,feature_request
We'd like to have real-time collaboration features.,3,feature_request
We just signed up and need help setting up SSO.,5,onboarding
How do I transfer organization ownership to another admin?,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
How do I transfer organization ownership to another admin?,2,account_management
We've been customers for 3 years but the quality has declined. Considering alternatives.,7,churn_risk
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
How does your usage-based pricing work for API calls?,6,general_inquiry
How do I update my payment method to a different credit card?,0,billing
We need help migrating data from our previous platform.,5,onboarding
We need to merge two separate organization accounts.,2,account_management
What is your typical support response time?,6,general_inquiry
The reporting integration stopped working after the latest update.,1,technical_support
Our team of 174 people needs onboarding training.,5,onboarding
It would be great to have export as a built-in option.,3,feature_request
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Getting CORS errors when making API calls from our frontend.,1,technical_support
Dashboard has been loading slowly for the past 14 days.,1,technical_support
What is your data retention policy for deleted accounts?,4,compliance_legal
I need to add 65 new users to our team account.,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The SSO endpoint returns a 503 error.,1,technical_support
The export function hangs at 50% and never completes.,1,technical_support
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
First day using the platform. How do I configure integrations?,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
How do I set up role-based access for different team members?,2,account_management
How do I set up role-based access for different team members?,2,account_management
What is your data retention policy for deleted accounts?,4,compliance_legal
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
We need an API endpoint for bulk data export.,3,feature_request
We need help migrating data from our previous platform.,5,onboarding
The subscription renewal charge is incorrect.,0,billing
Remove user user78@company.com from our organization immediately.,2,account_management
Where can I find the API documentation?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
Data sync between the web app and mobile is inconsistent.,1,technical_support
The subscription renewal charge is incorrect.,0,billing
Please change the primary email address on our account.,2,account_management
Where can I find the API documentation?,6,general_inquiry
Can I restrict API access to specific team members?,2,account_management
Data sync between the web app and mobile is inconsistent.,1,technical_support
What's on your product roadmap for Q2 2026?,6,general_inquiry
My invoice shows $748 but my plan should be $121.,0,billing
How do I update my payment method to a different credit card?,0,billing
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Our security team requires your penetration test results.,4,compliance_legal
Please process a refund for the overcharge on my last invoice.,0,billing
The export function hangs at 50% and never completes.,1,technical_support
Where can I find the API documentation?,6,general_inquiry
It would be great to have dashboard as a built-in option.,3,feature_request
First day using the platform. How do I configure API keys?,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
My invoice shows $170 but my plan should be $289.,0,billing
The SSO endpoint returns a 401 error.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
How do I update my payment method to a different credit card?,0,billing
What is your typical support response time?,6,general_inquiry
I was double-charged for analytics this month.,0,billing
How do I set up role-based access for different team members?,2,account_management
The service has not met our expectations. Please process our cancellation.,7,churn_risk
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
Can you add support for Excel file exports?,3,feature_request
How do I update my payment method to a different credit card?,0,billing
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We'd like to have real-time collaboration features.,3,feature_request
Can you send a duplicate invoice for our records?,0,billing
Please change the primary email address on our account.,2,account_management
It would be great to have reporting as a built-in option.,3,feature_request
We'd like to see integration support for Zapier.,3,feature_request
What are the differences between the Starter and Pro plans?,6,general_inquiry
What is your data retention policy for deleted accounts?,4,compliance_legal
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We need to update our company name in the system.,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Would it be possible to add webhook to the dashboard?,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
What is your typical support response time?,6,general_inquiry
Our team of 96 people needs onboarding training.,5,onboarding
The search function returns irrelevant results since last deploy.,1,technical_support
We need to change our billing cycle from monthly to annual.,0,billing
What's on your product roadmap for Q2 2026?,6,general_inquiry
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
Would it be possible to add analytics to the dashboard?,3,feature_request
Can you implement scheduled cleanup functionality?,3,feature_request
Can you send a duplicate invoice for our records?,0,billing
Please change the primary email address on our account.,2,account_management
We need to update our company name in the system.,2,account_management
Where can I find the API documentation?,6,general_inquiry
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
How do I set up role-based access for different team members?,2,account_management
Can you add two-factor authentication via TOTP?,3,feature_request
How do I revoke access for a former employee?,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
I was double-charged for dashboard this month.,0,billing
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Can you add two-factor authentication via SMS?,3,feature_request
We'd like to see integration support for Jira.,3,feature_request
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Where can I find the API documentation?,6,general_inquiry
Can you implement scheduled cleanup functionality?,3,feature_request
Dashboard has been loading slowly for the past 14 days.,1,technical_support
API timeout errors when processing batches larger than 500.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
How do we connect our existing HubSpot to your platform?,5,onboarding
Data sync between the web app and mobile is inconsistent.,1,technical_support
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
I need an itemized breakdown of charges for QQ2 2026.,0,billing
We need to change our billing cycle from monthly to annual.,0,billing
We need an API endpoint for bulk user import.,3,feature_request
Can you add two-factor authentication via TOTP?,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
My invoice shows $337 but my plan should be $357.,0,billing
We need to audit all API access logs for the past 3 months.,4,compliance_legal
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
How do I transfer organization ownership to another admin?,2,account_management
My invoice shows $344 but my plan should be $193.,0,billing
Can you implement scheduled report generation functionality?,3,feature_request
Getting CORS errors when making API calls from our frontend.,1,technical_support
We need custom fields for organization categorization.,3,feature_request
The getting started guide doesn't cover SSO config.,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Data sync between the web app and mobile is inconsistent.,1,technical_support
How does your product compare to ServiceNow?,6,general_inquiry
Remove user user31@company.com from our organization immediately.,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
The promo code SAVE20 didn't apply the discount correctly.,0,billing
How does your usage-based pricing work for API calls?,6,general_inquiry
Can you walk us through the initial data import process?,5,onboarding
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can we schedule a kickoff call with your onboarding team?,5,onboarding
The export function hangs at 90% and never completes.,1,technical_support
How does your usage-based pricing work for API calls?,6,general_inquiry
Remove user user27@company.com from our organization immediately.,2,account_management
Where can I find the API documentation?,6,general_inquiry
How do I revoke access for a former employee?,2,account_management
Is there a community forum for users?,6,general_inquiry
How do I set up role-based access for different team members?,2,account_management
How do I revoke access for a former employee?,2,account_management
Would it be possible to add export to the dashboard?,3,feature_request
Our team of 56 people needs onboarding training.,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
We need a signed data processing agreement before proceeding.,4,compliance_legal
First day using the platform. How do I configure notifications?,5,onboarding
Can you walk us through the initial data import process?,5,onboarding
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can I restrict API access to specific team members?,2,account_management
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Can I restrict API access to specific team members?,2,account_management
Please change the primary email address on our account.,2,account_management
It would be great to have SSO as a built-in option.,3,feature_request
Remove user user62@company.com from our organization immediately.,2,account_management
Can you implement scheduled report generation functionality?,3,feature_request
I need to add 41 new users to our team account.,2,account_management
We're new to the platform and the setup wizard seems broken.,5,onboarding
What is your typical support response time?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
Getting CORS errors when making API calls from our frontend.,1,technical_support
Can you add support for XML file exports?,3,feature_request
API timeout errors when processing batches larger than 500.,1,technical_support
We need to update our company name in the system.,2,account_management
How does your product compare to ServiceNow?,6,general_inquiry
Our team of 185 people needs onboarding training.,5,onboarding
How do I set up role-based access for different team members?,2,account_management
We need custom fields for ticket categorization.,3,feature_request
First day using the platform. How do I configure permissions?,5,onboarding
How do I configure single sign-on for our team?,2,account_management
Is there a community forum for users?,6,general_inquiry
First day using the platform. How do I configure notifications?,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How do I transfer organization ownership to another admin?,2,account_management
Where can I find the API documentation?,6,general_inquiry
I need to add 97 new users to our team account.,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
Data sync between the web app and mobile is inconsistent.,1,technical_support
It would be great to have import as a built-in option.,3,feature_request
The subscription renewal charge is incorrect.,0,billing
Dashboard has been loading slowly for the past 4 days.,1,technical_support
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Please change the primary email address on our account.,2,account_management
The export function hangs at 50% and never completes.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Please add a dark mode option to the interface.,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We'd like to have real-time collaboration features.,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
How do I configure single sign-on for our team?,2,account_management
What is your typical support response time?,6,general_inquiry
We need to audit all API access logs for the past 12 months.,4,compliance_legal
Can you add support for XML file exports?,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
How do I set up role-based access for different team members?,2,account_management
Can you send a duplicate invoice for our records?,0,billing
How do I update my payment method to a different credit card?,0,billing
Would it be possible to add reporting to the dashboard?,3,feature_request
We need help migrating data from our previous platform.,5,onboarding
The subscription renewal charge is incorrect.,0,billing
Data sync between the web app and mobile is inconsistent.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
Can you walk us through the initial data import process?,5,onboarding
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
Can you provide a demo of the webhook module?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
Please change the primary email address on our account.,2,account_management
The subscription renewal charge is incorrect.,0,billing
Mobile app crashes when viewing analytics on iPhone.,1,technical_support
What's on your product roadmap for Q1 2026?,6,general_inquiry
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
I want to cancel our subscription effective immediately.,7,churn_risk
We're new to the platform and the setup wizard seems broken.,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
Can you send a duplicate invoice for our records?,0,billing
How do we connect our existing Salesforce to your platform?,5,onboarding
We need an API endpoint for bulk data export.,3,feature_request
We just signed up and need help setting up SSO.,5,onboarding
Can I restrict API access to specific team members?,2,account_management
I need an itemized breakdown of charges for QQ3 2026.,0,billing
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
Very frustrated with the constant data loss. This is unacceptable.,7,churn_risk
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
We just signed up and need help setting up import.,5,onboarding
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
How do I revoke access for a former employee?,2,account_management
The export function hangs at 90% and never completes.,1,technical_support
Can you provide a demo of the import module?,6,general_inquiry
What's on your product roadmap for Q1 2026?,6,general_inquiry
We need help migrating data from our previous platform.,5,onboarding
We have a CCPA deletion request for user USR-78253.,4,compliance_legal
We need custom fields for ticket categorization.,3,feature_request
What certifications does your infrastructure provider hold?,4,compliance_legal
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
What is your data retention policy for deleted accounts?,4,compliance_legal
We need to change our billing cycle from monthly to annual.,0,billing
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
Data sync between the web app and mobile is inconsistent.,1,technical_support
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We need help migrating data from our previous platform.,5,onboarding
How do I set up role-based access for different team members?,2,account_management
We need to update our company name in the system.,2,account_management
Can I restrict API access to specific team members?,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
Can you add support for PDF file exports?,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Can I restrict API access to specific team members?,2,account_management
The reporting endpoint returns a 401 error.,1,technical_support
Please provide documentation on your GDPR data handling.,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
The recent price increase is making us reconsider our subscription.,7,churn_risk
We'd like to have real-time collaboration features.,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need custom fields for user categorization.,3,feature_request
Can you add support for PDF file exports?,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
The search function returns irrelevant results since last deploy.,1,technical_support
The getting started guide doesn't cover API setup.,5,onboarding
What's on your product roadmap for Q1 2026?,6,general_inquiry
Can I restrict API access to specific team members?,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
How does your usage-based pricing work for API calls?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
Please process a refund for the overcharge on my last invoice.,0,billing
How do I update my payment method to a different credit card?,0,billing
Can I restrict API access to specific team members?,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
I need to add 55 new users to our team account.,2,account_management
What certifications does your infrastructure provider hold?,4,compliance_legal
The webhook endpoint returns a 502 error.,1,technical_support
We need an API endpoint for bulk ticket update.,3,feature_request
Our security team requires your penetration test results.,4,compliance_legal
We'd like to have real-time collaboration features.,3,feature_request
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
Tax was applied incorrectly on our tax-exempt account.,0,billing
We'd like to have real-time collaboration features.,3,feature_request
The recent price increase is making us reconsider our subscription.,7,churn_risk
I was double-charged for reporting this month.,0,billing
We need to merge two separate organization accounts.,2,account_management
Our team of 167 people needs onboarding training.,5,onboarding
It would be great to have import as a built-in option.,3,feature_request
Can you add support for Excel file exports?,3,feature_request
Is there a free trial available for the Enterprise plan?,6,general_inquiry
What's on your product roadmap for Q1 2026?,6,general_inquiry
I need an itemized breakdown of charges for QQ1 2026.,0,billing
It would be great to have SSO as a built-in option.,3,feature_request
Can you implement scheduled cleanup functionality?,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
Please add a dark mode option to the interface.,3,feature_request
We need custom fields for user categorization.,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
We'd like to have real-time collaboration features.,3,feature_request
We need a signed data processing agreement before proceeding.,4,compliance_legal
Remove user user73@company.com from our organization immediately.,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
It would be great to have dashboard as a built-in option.,3,feature_request
The reporting endpoint returns a 503 error.,1,technical_support
Tax was applied incorrectly on our tax-exempt account.,0,billing
How does your product compare to Freshdesk?,6,general_inquiry
We need to audit all API access logs for the past 3 months.,4,compliance_legal
We need an API endpoint for bulk ticket update.,3,feature_request
What is your data retention policy for deleted accounts?,4,compliance_legal
We need to merge two separate organization accounts.,2,account_management
How do I revoke access for a former employee?,2,account_management
The search function returns irrelevant results since last deploy.,1,technical_support
Dashboard has been loading slowly for the past 6 days.,1,technical_support
We need custom fields for ticket categorization.,3,feature_request
How do I revoke access for a former employee?,2,account_management
We'd like to see integration support for Salesforce.,3,feature_request
API timeout errors when processing batches larger than 5000.,1,technical_support
How do I set up role-based access for different team members?,2,account_management
We need to audit all API access logs for the past 12 months.,4,compliance_legal
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
We need help migrating data from our previous platform.,5,onboarding
We're new to the platform and the setup wizard seems broken.,5,onboarding
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
What's on your product roadmap for Q1 2026?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
Dashboard has been loading slowly for the past 8 days.,1,technical_support
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Dashboard has been loading slowly for the past 11 days.,1,technical_support
I want to cancel our subscription effective immediately.,7,churn_risk
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
The webhook endpoint returns a 503 error.,1,technical_support
I need to add 37 new users to our team account.,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
We're new to the platform and the setup wizard seems broken.,5,onboarding
Dashboard has been loading slowly for the past 7 days.,1,technical_support
"If this isn't resolved by Friday, we'll need to cancel.",7,churn_risk
Can you implement scheduled cleanup functionality?,3,feature_request
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Our security team requires your penetration test results.,4,compliance_legal
We just signed up and need help setting up webhook.,5,onboarding
We need help migrating data from our previous platform.,5,onboarding
How do I set up role-based access for different team members?,2,account_management
Would it be possible to add analytics to the dashboard?,3,feature_request
Would it be possible to add dashboard to the dashboard?,3,feature_request
API timeout errors when processing batches larger than 5000.,1,technical_support
Can you provide a demo of the SSO module?,6,general_inquiry
Can you provide a demo of the dashboard module?,6,general_inquiry
We'd like to have real-time collaboration features.,3,feature_request
Can you provide a demo of the webhook module?,6,general_inquiry
What certifications does your infrastructure provider hold?,4,compliance_legal
We need help migrating data from our previous platform.,5,onboarding
Would it be possible to add export to the dashboard?,3,feature_request
The search function returns irrelevant results since last deploy.,1,technical_support
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
It would be great to have SSO as a built-in option.,3,feature_request
The export function hangs at 90% and never completes.,1,technical_support
Our security team requires your penetration test results.,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need to update our company name in the system.,2,account_management
How do I update my payment method to a different credit card?,0,billing
The export function hangs at 50% and never completes.,1,technical_support
We need to update our company name in the system.,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Our team is fed up with the lack of import. Evaluating other options.,7,churn_risk
I was double-charged for reporting this month.,0,billing
Can you send a duplicate invoice for our records?,0,billing
We need custom fields for user categorization.,3,feature_request
Can we schedule a kickoff call with your onboarding team?,5,onboarding
We just signed up and need help setting up webhook.,5,onboarding
Where can I find the API documentation?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
We just signed up and need help setting up import.,5,onboarding
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
The export function hangs at 75% and never completes.,1,technical_support
Remove user user17@company.com from our organization immediately.,2,account_management
Can you provide a demo of the reporting module?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
The SSO endpoint returns a 403 error.,1,technical_support
What's on your product roadmap for Q3 2026?,6,general_inquiry
We just signed up and need help setting up dashboard.,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
How do I revoke access for a former employee?,2,account_management
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Can you add two-factor authentication via SMS?,3,feature_request
Getting CORS errors when making API calls from our frontend.,1,technical_support
We'd like to see integration support for Jira.,3,feature_request
How do I transfer organization ownership to another admin?,2,account_management
Can you provide a demo of the SSO module?,6,general_inquiry
We need to change our billing cycle from monthly to annual.,0,billing
Would it be possible to add reporting to the dashboard?,3,feature_request
How do I set up role-based access for different team members?,2,account_management
Can I restrict API access to specific team members?,2,account_management
How do we connect our existing Jira to your platform?,5,onboarding
How does your usage-based pricing work for API calls?,6,general_inquiry
We need to update our company name in the system.,2,account_management
Getting CORS errors when making API calls from our frontend.,1,technical_support
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
How do I transfer organization ownership to another admin?,2,account_management
How do I configure single sign-on for our team?,2,account_management
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
How long does the typical onboarding process take?,5,onboarding
The recent price increase is making us reconsider our subscription.,7,churn_risk
Please change the primary email address on our account.,2,account_management
We need an API endpoint for bulk data export.,3,feature_request
Can you add two-factor authentication via SMS?,3,feature_request
Can you implement scheduled cleanup functionality?,3,feature_request
Is there a community forum for users?,6,general_inquiry
Where can I find the API documentation?,6,general_inquiry
Can you add two-factor authentication via TOTP?,3,feature_request
How do I update my payment method to a different credit card?,0,billing
Where can I find the API documentation?,6,general_inquiry
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need to change our billing cycle from monthly to annual.,0,billing
Our security team requires your penetration test results.,4,compliance_legal
Can you walk us through the initial data import process?,5,onboarding
Can I restrict API access to specific team members?,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
Data sync between the web app and mobile is inconsistent.,1,technical_support
Can you add two-factor authentication via SMS?,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
What certifications does your infrastructure provider hold?,4,compliance_legal
Remove user user69@company.com from our organization immediately.,2,account_management
We've been customers for 4 years but the quality has declined. Considering alternatives.,7,churn_risk
Getting CORS errors when making API calls from our frontend.,1,technical_support
We're new to the platform and the setup wizard seems broken.,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
The webhook endpoint returns a 500 error.,1,technical_support
We have a CCPA deletion request for user USR-75745.,4,compliance_legal
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We need to audit all API access logs for the past 3 months.,4,compliance_legal
Can you send a duplicate invoice for our records?,0,billing
What is your typical support response time?,6,general_inquiry
Can you walk us through the initial data import process?,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Our team of 114 people needs onboarding training.,5,onboarding
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
How do I configure single sign-on for our team?,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
My invoice shows $633 but my plan should be $151.,0,billing
What certifications does your infrastructure provider hold?,4,compliance_legal
Would it be possible to add webhook to the dashboard?,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need custom fields for user categorization.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
The recent price increase is making us reconsider our subscription.,7,churn_risk
How do we connect our existing Zapier to your platform?,5,onboarding
Can you add two-factor authentication via TOTP?,3,feature_request
Can you send a duplicate invoice for our records?,0,billing
Please add a dark mode option to the interface.,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
How do I configure single sign-on for our team?,2,account_management
How do I set up role-based access for different team members?,2,account_management
We'd like to have real-time collaboration features.,3,feature_request
Remove user user67@company.com from our organization immediately.,2,account_management
Can you send a duplicate invoice for our records?,0,billing
Our security team requires your penetration test results.,4,compliance_legal
We need an API endpoint for bulk data export.,3,feature_request
How do I set up role-based access for different team members?,2,account_management
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We'd like to see integration support for Jira.,3,feature_request
We just signed up and need help setting up reporting.,5,onboarding
The subscription renewal charge is incorrect.,0,billing
Can you provide a demo of the export module?,6,general_inquiry
What are the differences between the Starter and Pro plans?,6,general_inquiry
It would be great to have analytics as a built-in option.,3,feature_request
API timeout errors when processing batches larger than 1000.,1,technical_support
We just signed up and need help setting up import.,5,onboarding
The getting started guide doesn't cover data import.,5,onboarding
Can you add support for PDF file exports?,3,feature_request
We'd like to have real-time collaboration features.,3,feature_request
What is your typical support response time?,6,general_inquiry
How do I configure single sign-on for our team?,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
Dashboard has been loading slowly for the past 2 days.,1,technical_support
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
Can you add two-factor authentication via TOTP?,3,feature_request
Can you add support for XML file exports?,3,feature_request
We need to audit all API access logs for the past 6 months.,4,compliance_legal
How do I revoke access for a former employee?,2,account_management
Can you walk us through the initial data import process?,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Data sync between the web app and mobile is inconsistent.,1,technical_support
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
We need to merge two separate organization accounts.,2,account_management
Can you add support for PDF file exports?,3,feature_request
Please provide documentation on your GDPR data handling.,4,compliance_legal
Where can I find the API documentation?,6,general_inquiry
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Mobile app crashes when viewing settings on Android tablet.,1,technical_support
How do I configure single sign-on for our team?,2,account_management
Is there a community forum for users?,6,general_inquiry
We need help migrating data from our previous platform.,5,onboarding
Our team of 107 people needs onboarding training.,5,onboarding
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
The getting started guide doesn't cover team management.,5,onboarding
Getting CORS errors when making API calls from our frontend.,1,technical_support
We'd like to have real-time collaboration features.,3,feature_request
Tax was applied incorrectly on our tax-exempt account.,0,billing
Can you add two-factor authentication via SMS?,3,feature_request
The export function hangs at 75% and never completes.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
The reporting integration stopped working after the latest update.,1,technical_support
How does your usage-based pricing work for API calls?,6,general_inquiry
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The search function returns irrelevant results since last deploy.,1,technical_support
The promo code SAVE20 didn't apply the discount correctly.,0,billing
How do I configure single sign-on for our team?,2,account_management
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
Would it be possible to add SSO to the dashboard?,3,feature_request
We need custom fields for ticket categorization.,3,feature_request
Please process a refund for the overcharge on my last invoice.,0,billing
Data sync between the web app and mobile is inconsistent.,1,technical_support
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We'd like to see integration support for Slack.,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
API timeout errors when processing batches larger than 500.,1,technical_support
What is your data retention policy for deleted accounts?,4,compliance_legal
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
How does your product compare to Zendesk?,6,general_inquiry
We'd like to see integration support for Jira.,3,feature_request
How do we connect our existing Slack to your platform?,5,onboarding
How do I set up role-based access for different team members?,2,account_management
We need to audit all API access logs for the past 6 months.,4,compliance_legal
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
We're new to the platform and the setup wizard seems broken.,5,onboarding
We have a CCPA deletion request for user USR-56175.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
We're new to the platform and the setup wizard seems broken.,5,onboarding
The service has not met our expectations. Please process our cancellation.,7,churn_risk
Where can I find the API documentation?,6,general_inquiry
How do I transfer organization ownership to another admin?,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We have a CCPA deletion request for user USR-89181.,4,compliance_legal
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
Please change the primary email address on our account.,2,account_management
What certifications does your infrastructure provider hold?,4,compliance_legal
Mobile app crashes when viewing reports on iPhone.,1,technical_support
The search function returns irrelevant results since last deploy.,1,technical_support
Please process a refund for the overcharge on my last invoice.,0,billing
Please change the primary email address on our account.,2,account_management
The subscription renewal charge is incorrect.,0,billing
How do I transfer organization ownership to another admin?,2,account_management
We just signed up and need help setting up import.,5,onboarding
How do I set up role-based access for different team members?,2,account_management
We need to update our company name in the system.,2,account_management
Can you implement scheduled report generation functionality?,3,feature_request
How do I revoke access for a former employee?,2,account_management
How does your usage-based pricing work for API calls?,6,general_inquiry
We need to change our billing cycle from monthly to annual.,0,billing
Remove user user27@company.com from our organization immediately.,2,account_management
The getting started guide doesn't cover data import.,5,onboarding
How do I revoke access for a former employee?,2,account_management
API timeout errors when processing batches larger than 500.,1,technical_support
The getting started guide doesn't cover API setup.,5,onboarding
Would it be possible to add analytics to the dashboard?,3,feature_request
How long does the typical onboarding process take?,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Getting CORS errors when making API calls from our frontend.,1,technical_support
First day using the platform. How do I configure permissions?,5,onboarding
The service has not met our expectations. Please process our cancellation.,7,churn_risk
How does your usage-based pricing work for API calls?,6,general_inquiry
Mobile app crashes when viewing reports on iPad.,1,technical_support
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
What's on your product roadmap for Q3 2026?,6,general_inquiry
First day using the platform. How do I configure integrations?,5,onboarding
Please process a refund for the overcharge on my last invoice.,0,billing
We need to change our billing cycle from monthly to annual.,0,billing
Can you implement scheduled cleanup functionality?,3,feature_request
The import integration stopped working after the latest update.,1,technical_support
What's on your product roadmap for Q2 2026?,6,general_inquiry
We just signed up and need help setting up analytics.,5,onboarding
We have a CCPA deletion request for user USR-57185.,4,compliance_legal
We need help migrating data from our previous platform.,5,onboarding
Can you walk us through the initial data import process?,5,onboarding
Can we schedule a kickoff call with your onboarding team?,5,onboarding
We need help migrating data from our previous platform.,5,onboarding
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We just signed up and need help setting up import.,5,onboarding
How do we connect our existing Zapier to your platform?,5,onboarding
How long does the typical onboarding process take?,5,onboarding
What certifications does your infrastructure provider hold?,4,compliance_legal
I need to add 20 new users to our team account.,2,account_management
What's on your product roadmap for Q3 2026?,6,general_inquiry
Data sync between the web app and mobile is inconsistent.,1,technical_support
The getting started guide doesn't cover team management.,5,onboarding
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
I need an itemized breakdown of charges for QQ1 2026.,0,billing
Tax was applied incorrectly on our tax-exempt account.,0,billing
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
I was double-charged for reporting this month.,0,billing
We need help migrating data from our previous platform.,5,onboarding
Please add a dark mode option to the interface.,3,feature_request
How do I revoke access for a former employee?,2,account_management
Can you add two-factor authentication via SMS?,3,feature_request
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
How does your usage-based pricing work for API calls?,6,general_inquiry
We're new to the platform and the setup wizard seems broken.,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
Where can I find the API documentation?,6,general_inquiry
Please change the primary email address on our account.,2,account_management
Can I restrict API access to specific team members?,2,account_management
Please change the primary email address on our account.,2,account_management
The reporting integration stopped working after the latest update.,1,technical_support
Tax was applied incorrectly on our tax-exempt account.,0,billing
We'd like to have real-time collaboration features.,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
Remove user user84@company.com from our organization immediately.,2,account_management
What is your typical support response time?,6,general_inquiry
Please add a dark mode option to the interface.,3,feature_request
How do I transfer organization ownership to another admin?,2,account_management
Please provide documentation on your GDPR data handling.,4,compliance_legal
My invoice shows $469 but my plan should be $420.,0,billing
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Please add a dark mode option to the interface.,3,feature_request
How do I set up role-based access for different team members?,2,account_management
How do I revoke access for a former employee?,2,account_management
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
Is there a free trial available for the Enterprise plan?,6,general_inquiry
My invoice shows $899 but my plan should be $261.,0,billing
We need help migrating data from our previous platform.,5,onboarding
We just signed up and need help setting up dashboard.,5,onboarding
Our security team requires your penetration test results.,4,compliance_legal
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
Please process a refund for the overcharge on my last invoice.,0,billing
Can you provide a demo of the SSO module?,6,general_inquiry
We've been customers for 3 years but the quality has declined. Considering alternatives.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
How does your product compare to ServiceNow?,6,general_inquiry
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How do I set up role-based access for different team members?,2,account_management
First day using the platform. How do I configure notifications?,5,onboarding
Remove user user58@company.com from our organization immediately.,2,account_management
API timeout errors when processing batches larger than 5000.,1,technical_support
How does your product compare to Zendesk?,6,general_inquiry
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
What are the differences between the Starter and Pro plans?,6,general_inquiry
Can you add support for Excel file exports?,3,feature_request
We need to update our company name in the system.,2,account_management
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
We'd like to have real-time collaboration features.,3,feature_request
How does your product compare to Freshdesk?,6,general_inquiry
Remove user user65@company.com from our organization immediately.,2,account_management
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
The recent price increase is making us reconsider our subscription.,7,churn_risk
We'd like to have real-time collaboration features.,3,feature_request
It would be great to have reporting as a built-in option.,3,feature_request
We just signed up and need help setting up webhook.,5,onboarding
What is your typical support response time?,6,general_inquiry
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Can you implement scheduled report generation functionality?,3,feature_request
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Our security team requires your penetration test results.,4,compliance_legal
We need a signed data processing agreement before proceeding.,4,compliance_legal
How do I configure single sign-on for our team?,2,account_management
How does your usage-based pricing work for API calls?,6,general_inquiry
We need custom fields for ticket categorization.,3,feature_request
How do I set up role-based access for different team members?,2,account_management
Is there a free trial available for the Enterprise plan?,6,general_inquiry
The export function hangs at 90% and never completes.,1,technical_support
Can you add two-factor authentication via hardware keys?,3,feature_request
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Mobile app crashes when viewing reports on Android tablet.,1,technical_support
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
How do I revoke access for a former employee?,2,account_management
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
We need an API endpoint for bulk ticket update.,3,feature_request
My invoice shows $446 but my plan should be $241.,0,billing
Can you add support for XML file exports?,3,feature_request
How do I update my payment method to a different credit card?,0,billing
How do we connect our existing Slack to your platform?,5,onboarding
The dashboard endpoint returns a 429 error.,1,technical_support
Mobile app crashes when viewing settings on iPhone.,1,technical_support
We need help migrating data from our previous platform.,5,onboarding
Dashboard has been loading slowly for the past 6 days.,1,technical_support
Can you walk us through the initial data import process?,5,onboarding
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
Our team of 36 people needs onboarding training.,5,onboarding
Would it be possible to add SSO to the dashboard?,3,feature_request
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can I restrict API access to specific team members?,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
We've been customers for 4 years but the quality has declined. Considering alternatives.,7,churn_risk
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Can you add two-factor authentication via TOTP?,3,feature_request
Can you walk us through the initial data import process?,5,onboarding
Remove user user69@company.com from our organization immediately.,2,account_management
Our security team requires your penetration test results.,4,compliance_legal
I was double-charged for dashboard this month.,0,billing
What's on your product roadmap for Q2 2026?,6,general_inquiry
How do I transfer organization ownership to another admin?,2,account_management
We need custom fields for organization categorization.,3,feature_request
The recent price increase is making us reconsider our subscription.,7,churn_risk
How do I set up role-based access for different team members?,2,account_management
We need a signed data processing agreement before proceeding.,4,compliance_legal
We need to audit all API access logs for the past 6 months.,4,compliance_legal
Remove user user14@company.com from our organization immediately.,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
Please add a dark mode option to the interface.,3,feature_request
Can you provide a demo of the SSO module?,6,general_inquiry
We need to update our company name in the system.,2,account_management
Please add a dark mode option to the interface.,3,feature_request
We need to merge two separate organization accounts.,2,account_management
How do I set up role-based access for different team members?,2,account_management
Our team of 182 people needs onboarding training.,5,onboarding
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
The SSO integration stopped working after the latest update.,1,technical_support
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
We'd like to see integration support for Jira.,3,feature_request
Remove user user79@company.com from our organization immediately.,2,account_management
I was double-charged for dashboard this month.,0,billing
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We're new to the platform and the setup wizard seems broken.,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We need to audit all API access logs for the past 6 months.,4,compliance_legal
First day using the platform. How do I configure permissions?,5,onboarding
We'd like to have real-time collaboration features.,3,feature_request
We need to update our company name in the system.,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Is there a free trial available for the Enterprise plan?,6,general_inquiry
The export endpoint returns a 502 error.,1,technical_support
What is your data retention policy for deleted accounts?,4,compliance_legal
Can you add support for Parquet file exports?,3,feature_request
How do I revoke access for a former employee?,2,account_management
How do I update my payment method to a different credit card?,0,billing
The subscription renewal charge is incorrect.,0,billing
We need custom fields for organization categorization.,3,feature_request
The webhook integration stopped working after the latest update.,1,technical_support
Can you add support for PDF file exports?,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
It would be great to have analytics as a built-in option.,3,feature_request
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Tax was applied incorrectly on our tax-exempt account.,0,billing
Mobile app crashes when viewing settings on iPhone.,1,technical_support
We need a signed data processing agreement before proceeding.,4,compliance_legal
How do we connect our existing Jira to your platform?,5,onboarding
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
We need to audit all API access logs for the past 12 months.,4,compliance_legal
I need an itemized breakdown of charges for QQ1 2026.,0,billing
Would it be possible to add reporting to the dashboard?,3,feature_request
We'd like to have real-time collaboration features.,3,feature_request
How does your product compare to ServiceNow?,6,general_inquiry
Is there a free trial available for the Enterprise plan?,6,general_inquiry
How do I configure single sign-on for our team?,2,account_management
The subscription renewal charge is incorrect.,0,billing
What is your typical support response time?,6,general_inquiry
The getting started guide doesn't cover data import.,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
The dashboard integration stopped working after the latest update.,1,technical_support
We need to merge two separate organization accounts.,2,account_management
Would it be possible to add export to the dashboard?,3,feature_request
I need to add 60 new users to our team account.,2,account_management
Please change the primary email address on our account.,2,account_management
Is there a free trial available for the Enterprise plan?,6,general_inquiry
How does your usage-based pricing work for API calls?,6,general_inquiry
Dashboard has been loading slowly for the past 9 days.,1,technical_support
API timeout errors when processing batches larger than 1000.,1,technical_support
Can you add support for Excel file exports?,3,feature_request
Our team of 62 people needs onboarding training.,5,onboarding
How does your product compare to Freshdesk?,6,general_inquiry
The recent price increase is making us reconsider our subscription.,7,churn_risk
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Can we schedule a kickoff call with your onboarding team?,5,onboarding
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
The subscription renewal charge is incorrect.,0,billing
We just signed up and need help setting up SSO.,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
How do we connect our existing HubSpot to your platform?,5,onboarding
We need to audit all API access logs for the past 12 months.,4,compliance_legal
Please change the primary email address on our account.,2,account_management
Getting CORS errors when making API calls from our frontend.,1,technical_support
We're new to the platform and the setup wizard seems broken.,5,onboarding
How do we connect our existing Zapier to your platform?,5,onboarding
The subscription renewal charge is incorrect.,0,billing
Can you add two-factor authentication via hardware keys?,3,feature_request
The subscription renewal charge is incorrect.,0,billing
Where can I find the API documentation?,6,general_inquiry
We're moving to Zendesk at the end of this month. Please export our data.,7,churn_risk
How do I update my payment method to a different credit card?,0,billing
The export function hangs at 75% and never completes.,1,technical_support
Our team is fed up with the lack of reporting. Evaluating other options.,7,churn_risk
How long does the typical onboarding process take?,5,onboarding
We need to merge two separate organization accounts.,2,account_management
I was double-charged for import this month.,0,billing
How do I revoke access for a former employee?,2,account_management
How does your product compare to ServiceNow?,6,general_inquiry
The SSO endpoint returns a 503 error.,1,technical_support
The analytics integration stopped working after the latest update.,1,technical_support
We'd like to see integration support for HubSpot.,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
How do I revoke access for a former employee?,2,account_management
We need to update our company name in the system.,2,account_management
API timeout errors when processing batches larger than 5000.,1,technical_support
How does your product compare to Zendesk?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
How do I transfer organization ownership to another admin?,2,account_management
First day using the platform. How do I configure notifications?,5,onboarding
Please process a refund for the overcharge on my last invoice.,0,billing
We need to merge two separate organization accounts.,2,account_management
Remove user user28@company.com from our organization immediately.,2,account_management
We need to audit all API access logs for the past 12 months.,4,compliance_legal
I need to add 66 new users to our team account.,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
First day using the platform. How do I configure integrations?,5,onboarding
Dashboard has been loading slowly for the past 6 days.,1,technical_support
We have a CCPA deletion request for user USR-95365.,4,compliance_legal
Would it be possible to add dashboard to the dashboard?,3,feature_request
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We need an API endpoint for bulk data export.,3,feature_request
I need an itemized breakdown of charges for QQ2 2026.,0,billing
What certifications does your infrastructure provider hold?,4,compliance_legal
The search function returns irrelevant results since last deploy.,1,technical_support
The service has not met our expectations. Please process our cancellation.,7,churn_risk
I was double-charged for import this month.,0,billing
How do I set up role-based access for different team members?,2,account_management
We need to audit all API access logs for the past 3 months.,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
What is your data retention policy for deleted accounts?,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
How do we connect our existing Zapier to your platform?,5,onboarding
How do I revoke access for a former employee?,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
Please change the primary email address on our account.,2,account_management
Remove user user80@company.com from our organization immediately.,2,account_management
What certifications does your infrastructure provider hold?,4,compliance_legal
What's on your product roadmap for Q1 2026?,6,general_inquiry
We need to audit all API access logs for the past 12 months.,4,compliance_legal
API timeout errors when processing batches larger than 5000.,1,technical_support
Can you send a duplicate invoice for our records?,0,billing
Our team is fed up with the lack of import. Evaluating other options.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
The reporting endpoint returns a 401 error.,1,technical_support
The service has not met our expectations. Please process our cancellation.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
The recent price increase is making us reconsider our subscription.,7,churn_risk
I need to add 93 new users to our team account.,2,account_management
Can you implement scheduled report generation functionality?,3,feature_request
The getting started guide doesn't cover data import.,5,onboarding
How do I transfer organization ownership to another admin?,2,account_management
Our security team requires your penetration test results.,4,compliance_legal
Can you implement scheduled cleanup functionality?,3,feature_request
What is your typical support response time?,6,general_inquiry
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
Can you walk us through the initial data import process?,5,onboarding
The getting started guide doesn't cover SSO config.,5,onboarding
The export function hangs at 50% and never completes.,1,technical_support
We'd like to see integration support for Slack.,3,feature_request
Please provide documentation on your GDPR data handling.,4,compliance_legal
Mobile app crashes when viewing reports on iPhone.,1,technical_support
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Please change the primary email address on our account.,2,account_management
Can you add support for Parquet file exports?,3,feature_request
Data sync between the web app and mobile is inconsistent.,1,technical_support
We need to merge two separate organization accounts.,2,account_management
We need an API endpoint for bulk data export.,3,feature_request
We need help migrating data from our previous platform.,5,onboarding
How long does the typical onboarding process take?,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Is there a community forum for users?,6,general_inquiry
The getting started guide doesn't cover data import.,5,onboarding
We need to audit all API access logs for the past 3 months.,4,compliance_legal
Mobile app crashes when viewing settings on Android tablet.,1,technical_support
The export function hangs at 75% and never completes.,1,technical_support
The import integration stopped working after the latest update.,1,technical_support
We need to merge two separate organization accounts.,2,account_management
Mobile app crashes when viewing settings on Android tablet.,1,technical_support
Please add a dark mode option to the interface.,3,feature_request
Please change the primary email address on our account.,2,account_management
Please process a refund for the overcharge on my last invoice.,0,billing
Where can I find the API documentation?,6,general_inquiry
What is your typical support response time?,6,general_inquiry
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Remove user user89@company.com from our organization immediately.,2,account_management
How does your product compare to Freshdesk?,6,general_inquiry
How does your usage-based pricing work for API calls?,6,general_inquiry
I need an itemized breakdown of charges for QQ3 2026.,0,billing
We need an API endpoint for bulk data export.,3,feature_request
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can you send a duplicate invoice for our records?,0,billing
I need to add 178 new users to our team account.,2,account_management
We'd like to have real-time collaboration features.,3,feature_request
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
We're new to the platform and the setup wizard seems broken.,5,onboarding
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
First day using the platform. How do I configure integrations?,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
"If this isn't resolved by next week, we'll need to cancel.",7,churn_risk
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We have a CCPA deletion request for user USR-71812.,4,compliance_legal
The recent price increase is making us reconsider our subscription.,7,churn_risk
Where can I find the API documentation?,6,general_inquiry
The service has not met our expectations. Please process our cancellation.,7,churn_risk
I want to cancel our subscription effective immediately.,7,churn_risk
We're new to the platform and the setup wizard seems broken.,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
How long does the typical onboarding process take?,5,onboarding
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Can you walk us through the initial data import process?,5,onboarding
Very frustrated with the constant bugs. This is unacceptable.,7,churn_risk
First day using the platform. How do I configure notifications?,5,onboarding
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We'd like to see integration support for Slack.,3,feature_request
We have a CCPA deletion request for user USR-42265.,4,compliance_legal
Can you send a duplicate invoice for our records?,0,billing
Can you add support for PDF file exports?,3,feature_request
API timeout errors when processing batches larger than 500.,1,technical_support
Remove user user82@company.com from our organization immediately.,2,account_management
I need an itemized breakdown of charges for QQ3 2026.,0,billing
Can you provide a demo of the analytics module?,6,general_inquiry
I need to add 20 new users to our team account.,2,account_management
We'd like to see integration support for Jira.,3,feature_request
Please provide documentation on your GDPR data handling.,4,compliance_legal
Tax was applied incorrectly on our tax-exempt account.,0,billing
What is your data retention policy for deleted accounts?,4,compliance_legal
How do I configure single sign-on for our team?,2,account_management
Please add a dark mode option to the interface.,3,feature_request
We're new to the platform and the setup wizard seems broken.,5,onboarding
How do I transfer organization ownership to another admin?,2,account_management
How do we connect our existing Salesforce to your platform?,5,onboarding
How does your usage-based pricing work for API calls?,6,general_inquiry
We need to merge two separate organization accounts.,2,account_management
How do I configure single sign-on for our team?,2,account_management
It would be great to have import as a built-in option.,3,feature_request
We need to update our company name in the system.,2,account_management
The search function returns irrelevant results since last deploy.,1,technical_support
Data sync between the web app and mobile is inconsistent.,1,technical_support
Where can I find the API documentation?,6,general_inquiry
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
Please provide documentation on your GDPR data handling.,4,compliance_legal
Our team of 53 people needs onboarding training.,5,onboarding
How do I transfer organization ownership to another admin?,2,account_management
Our team of 61 people needs onboarding training.,5,onboarding
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
I need to add 48 new users to our team account.,2,account_management
Getting CORS errors when making API calls from our frontend.,1,technical_support
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
Please process a refund for the overcharge on my last invoice.,0,billing
What is your data retention policy for deleted accounts?,4,compliance_legal
Our team of 105 people needs onboarding training.,5,onboarding
How do I update my payment method to a different credit card?,0,billing
Can you implement scheduled report generation functionality?,3,feature_request
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
Can you implement scheduled data backup functionality?,3,feature_request
Dashboard has been loading slowly for the past 8 days.,1,technical_support
I need an itemized breakdown of charges for QQ1 2026.,0,billing
We'd like to see integration support for HubSpot.,3,feature_request
Can you walk us through the initial data import process?,5,onboarding
I want to cancel our subscription effective immediately.,7,churn_risk
Please process a refund for the overcharge on my last invoice.,0,billing
I need to add 196 new users to our team account.,2,account_management
The webhook integration stopped working after the latest update.,1,technical_support
I need an itemized breakdown of charges for QQ3 2026.,0,billing
The reporting endpoint returns a 429 error.,1,technical_support
Our team is fed up with the lack of webhook. Evaluating other options.,7,churn_risk
What are the differences between the Starter and Enterprise plans?,6,general_inquiry
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
My invoice shows $227 but my plan should be $421.,0,billing
Can you send a duplicate invoice for our records?,0,billing
Can you add support for XML file exports?,3,feature_request
We have a CCPA deletion request for user USR-21984.,4,compliance_legal
The reporting endpoint returns a 502 error.,1,technical_support
We're new to the platform and the setup wizard seems broken.,5,onboarding
We need to change our billing cycle from monthly to annual.,0,billing
We need help migrating data from our previous platform.,5,onboarding
First day using the platform. How do I configure permissions?,5,onboarding
Tax was applied incorrectly on our tax-exempt account.,0,billing
How do we connect our existing Slack to your platform?,5,onboarding
What is your data retention policy for deleted accounts?,4,compliance_legal
How do we connect our existing Jira to your platform?,5,onboarding
Our team of 190 people needs onboarding training.,5,onboarding
We'd like to have real-time collaboration features.,3,feature_request
I need an itemized breakdown of charges for QQ3 2026.,0,billing
How do we connect our existing HubSpot to your platform?,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
Can you implement scheduled report generation functionality?,3,feature_request
The service has not met our expectations. Please process our cancellation.,7,churn_risk
The SSO endpoint returns a 500 error.,1,technical_support
What is your data retention policy for deleted accounts?,4,compliance_legal
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
How do I revoke access for a former employee?,2,account_management
We're moving to Freshdesk at the end of this month. Please export our data.,7,churn_risk
We need help migrating data from our previous platform.,5,onboarding
We need custom fields for organization categorization.,3,feature_request
We just signed up and need help setting up SSO.,5,onboarding
The search function returns irrelevant results since last deploy.,1,technical_support
Where can I find the API documentation?,6,general_inquiry
How do I revoke access for a former employee?,2,account_management
The export function hangs at 50% and never completes.,1,technical_support
We have a CCPA deletion request for user USR-29273.,4,compliance_legal
Getting CORS errors when making API calls from our frontend.,1,technical_support
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
I was double-charged for SSO this month.,0,billing
How does your usage-based pricing work for API calls?,6,general_inquiry
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
How long does the typical onboarding process take?,5,onboarding
How does your usage-based pricing work for API calls?,6,general_inquiry
We need to change our billing cycle from monthly to annual.,0,billing
How do I update my payment method to a different credit card?,0,billing
Is there a community forum for users?,6,general_inquiry
We just signed up and need help setting up webhook.,5,onboarding
What is your typical support response time?,6,general_inquiry
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Is there a free trial available for the Enterprise plan?,6,general_inquiry
Please provide documentation on your GDPR data handling.,4,compliance_legal
Can you provide a demo of the webhook module?,6,general_inquiry
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
What certifications does your infrastructure provider hold?,4,compliance_legal
We have a CCPA deletion request for user USR-77084.,4,compliance_legal
My invoice shows $276 but my plan should be $147.,0,billing
Please provide documentation on your GDPR data handling.,4,compliance_legal
Remove user user16@company.com from our organization immediately.,2,account_management
Can you add two-factor authentication via SMS?,3,feature_request
Where can I find the API documentation?,6,general_inquiry
The reporting endpoint returns a 500 error.,1,technical_support
We need to update our company name in the system.,2,account_management
We need to change our billing cycle from monthly to annual.,0,billing
What's on your product roadmap for Q2 2026?,6,general_inquiry
Please add a dark mode option to the interface.,3,feature_request
How do I update my payment method to a different credit card?,0,billing
We need to merge two separate organization accounts.,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
We need to update our company name in the system.,2,account_management
We just signed up and need help setting up SSO.,5,onboarding
Can you add support for XML file exports?,3,feature_request
Is there a community forum for users?,6,general_inquiry
I need an itemized breakdown of charges for QQ2 2026.,0,billing
Please provide documentation on your GDPR data handling.,4,compliance_legal
Our team is fed up with the lack of analytics. Evaluating other options.,7,churn_risk
We'd like to see integration support for Slack.,3,feature_request
We'd like to have real-time collaboration features.,3,feature_request
What is your data retention policy for deleted accounts?,4,compliance_legal
The export integration stopped working after the latest update.,1,technical_support
First day using the platform. How do I configure notifications?,5,onboarding
Our team is fed up with the lack of SSO. Evaluating other options.,7,churn_risk
Tax was applied incorrectly on our tax-exempt account.,0,billing
We need a signed data processing agreement before proceeding.,4,compliance_legal
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
What are the differences between the Starter and Enterprise plans?,6,general_inquiry
It would be great to have analytics as a built-in option.,3,feature_request
Can you provide a demo of the dashboard module?,6,general_inquiry
Would it be possible to add reporting to the dashboard?,3,feature_request
We need to update our company name in the system.,2,account_management
I need an itemized breakdown of charges for QQ3 2026.,0,billing
I want to cancel our subscription effective immediately.,7,churn_risk
Mobile app crashes when viewing reports on iPhone.,1,technical_support
Would it be possible to add webhook to the dashboard?,3,feature_request
Can I restrict API access to specific team members?,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
The recent price increase is making us reconsider our subscription.,7,churn_risk
We need help migrating data from our previous platform.,5,onboarding
Is there a community forum for users?,6,general_inquiry
How do I set up role-based access for different team members?,2,account_management
The search function returns irrelevant results since last deploy.,1,technical_support
The search function returns irrelevant results since last deploy.,1,technical_support
How do we connect our existing Zapier to your platform?,5,onboarding
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
Can you walk us through the initial data import process?,5,onboarding
What certifications does your infrastructure provider hold?,4,compliance_legal
I need to add 117 new users to our team account.,2,account_management
What is your typical support response time?,6,general_inquiry
API timeout errors when processing batches larger than 500.,1,technical_support
We need to audit all API access logs for the past 3 months.,4,compliance_legal
We'd like to have real-time collaboration features.,3,feature_request
Please add a dark mode option to the interface.,3,feature_request
How do we connect our existing Jira to your platform?,5,onboarding
What is your typical support response time?,6,general_inquiry
We have a CCPA deletion request for user USR-74437.,4,compliance_legal
We'd like to have real-time collaboration features.,3,feature_request
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
How do we connect our existing HubSpot to your platform?,5,onboarding
The getting started guide doesn't cover data import.,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
The service has not met our expectations. Please process our cancellation.,7,churn_risk
How do I update my payment method to a different credit card?,0,billing
We need to change our billing cycle from monthly to annual.,0,billing
I need to add 82 new users to our team account.,2,account_management
Can you send a duplicate invoice for our records?,0,billing
I want to cancel our subscription effective immediately.,7,churn_risk
We're downgrading because the premium features aren't worth the cost.,7,churn_risk
I was double-charged for webhook this month.,0,billing
We need to audit all API access logs for the past 3 months.,4,compliance_legal
My invoice shows $979 but my plan should be $218.,0,billing
How do I update my payment method to a different credit card?,0,billing
What is your typical support response time?,6,general_inquiry
What are the differences between the Starter and Enterprise plans?,6,general_inquiry
My invoice shows $204 but my plan should be $315.,0,billing
Mobile app crashes when viewing reports on Android tablet.,1,technical_support
We need to change our billing cycle from monthly to annual.,0,billing
Can you provide a demo of the SSO module?,6,general_inquiry
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
This is the fourth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We've been customers for 3 years but the quality has declined. Considering alternatives.,7,churn_risk
How do we connect our existing HubSpot to your platform?,5,onboarding
First day using the platform. How do I configure integrations?,5,onboarding
Can you walk us through the initial data import process?,5,onboarding
How do I transfer organization ownership to another admin?,2,account_management
Tax was applied incorrectly on our tax-exempt account.,0,billing
Is there a community forum for users?,6,general_inquiry
The dashboard integration stopped working after the latest update.,1,technical_support
How long does the typical onboarding process take?,5,onboarding
We need an API endpoint for bulk user import.,3,feature_request
I want to cancel our subscription effective immediately.,7,churn_risk
I want to cancel our subscription effective immediately.,7,churn_risk
Can I restrict API access to specific team members?,2,account_management
I want to cancel our subscription effective immediately.,7,churn_risk
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
We'd like to see integration support for Zapier.,3,feature_request
What are the differences between the Starter and Enterprise plans?,6,general_inquiry
We need to audit all API access logs for the past 6 months.,4,compliance_legal
Can you implement scheduled data backup functionality?,3,feature_request
I need an itemized breakdown of charges for QQ2 2026.,0,billing
What certifications does your infrastructure provider hold?,4,compliance_legal
Would it be possible to add export to the dashboard?,3,feature_request
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Can we schedule a kickoff call with your onboarding team?,5,onboarding
We need to merge two separate organization accounts.,2,account_management
Please provide documentation on your GDPR data handling.,4,compliance_legal
Please process a refund for the overcharge on my last invoice.,0,billing
Our security team requires your penetration test results.,4,compliance_legal
Would it be possible to add export to the dashboard?,3,feature_request
Our team of 131 people needs onboarding training.,5,onboarding
How do I update my payment method to a different credit card?,0,billing
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
How does your product compare to Freshdesk?,6,general_inquiry
Can you send a duplicate invoice for our records?,0,billing
We need to merge two separate organization accounts.,2,account_management
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
Data sync between the web app and mobile is inconsistent.,1,technical_support
The service has not met our expectations. Please process our cancellation.,7,churn_risk
We need a signed data processing agreement before proceeding.,4,compliance_legal
The subscription renewal charge is incorrect.,0,billing
This is the fifth time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
We need help migrating data from our previous platform.,5,onboarding
We'd like to have real-time collaboration features.,3,feature_request
We need to verify your platform meets HIPAA requirements.,4,compliance_legal
What's on your product roadmap for Q1 2026?,6,general_inquiry
Is there a community forum for users?,6,general_inquiry
I want to cancel our subscription effective immediately.,7,churn_risk
Tax was applied incorrectly on our tax-exempt account.,0,billing
Mobile app crashes when viewing reports on iPhone.,1,technical_support
Can you add support for Parquet file exports?,3,feature_request
We need to update our company name in the system.,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
How do I transfer organization ownership to another admin?,2,account_management
Webhook deliveries are failing with SSL certificate errors.,1,technical_support
Can you implement scheduled data backup functionality?,3,feature_request
The export function hangs at 75% and never completes.,1,technical_support
How does your product compare to Zendesk?,6,general_inquiry
How do I set up role-based access for different team members?,2,account_management
Can you provide evidence of encryption at rest and in transit?,4,compliance_legal
I want to cancel our subscription effective immediately.,7,churn_risk
We need a signed data processing agreement before proceeding.,4,compliance_legal
Can I restrict API access to specific team members?,2,account_management
What's on your product roadmap for Q3 2026?,6,general_inquiry
We're new to the platform and the setup wizard seems broken.,5,onboarding
Please provide documentation on your GDPR data handling.,4,compliance_legal
How does your product compare to ServiceNow?,6,general_inquiry
What is your data retention policy for deleted accounts?,4,compliance_legal
We've been customers for 5 years but the quality has declined. Considering alternatives.,7,churn_risk
We're moving to ServiceNow at the end of this month. Please export our data.,7,churn_risk
What's on your product roadmap for Q1 2026?,6,general_inquiry
Would it be possible to add dashboard to the dashboard?,3,feature_request
How long does the typical onboarding process take?,5,onboarding
The promo code SAVE20 didn't apply the discount correctly.,0,billing
We need to update our company name in the system.,2,account_management
API timeout errors when processing batches larger than 5000.,1,technical_support
What certifications does your infrastructure provider hold?,4,compliance_legal
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
We've been customers for 1 years but the quality has declined. Considering alternatives.,7,churn_risk
It would be great to have reporting as a built-in option.,3,feature_request
How do we connect our existing Slack to your platform?,5,onboarding
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
How does your usage-based pricing work for API calls?,6,general_inquiry
This is the third time reporting this issue. Still not fixed. Looking at competitors.,7,churn_risk
We need custom fields for ticket categorization.,3,feature_request
Can you provide a demo of the dashboard module?,6,general_inquiry
I need to add 145 new users to our team account.,2,account_management
The promo code LAUNCH50 didn't apply the discount correctly.,0,billing
How do we connect our existing HubSpot to your platform?,5,onboarding
Where can I find the API documentation?,6,general_inquiry
Can you add two-factor authentication via TOTP?,3,feature_request
What certifications does your infrastructure provider hold?,4,compliance_legal
Is there a free trial available for the Enterprise plan?,6,general_inquiry
We need a signed data processing agreement before proceeding.,4,compliance_legal
Please process a refund for the overcharge on my last invoice.,0,billing
Please process a refund for the overcharge on my last invoice.,0,billing
Very frustrated with the constant downtime. This is unacceptable.,7,churn_risk
Our security team requires your penetration test results.,4,compliance_legal
The getting started guide doesn't cover data import.,5,onboarding
We need to merge two separate organization accounts.,2,account_management
We need help migrating data from our previous platform.,5,onboarding
Can you send a duplicate invoice for our records?,0,billing
How do I update my payment method to a different credit card?,0,billing
The recent price increase is making us reconsider our subscription.,7,churn_risk
What are the differences between the Pro and Enterprise plans?,6,general_inquiry
My invoice shows $637 but my plan should be $458.,0,billing
The subscription renewal charge is incorrect.,0,billing
Our security team requires your penetration test results.,4,compliance_legal
Can I restrict API access to specific team members?,2,account_management
How do I set up role-based access for different team members?,2,account_management
Can we schedule a kickoff call with your onboarding team?,5,onboarding
The export function hangs at 50% and never completes.,1,technical_support
Our security team requires your penetration test results.,4,compliance_legal
We need a signed data processing agreement before proceeding.,4,compliance_legal
The promo code PARTNER15 didn't apply the discount correctly.,0,billing
Is there a community forum for users?,6,general_inquiry
Would it be possible to add SSO to the dashboard?,3,feature_request
Would it be possible to add SSO to the dashboard?,3,feature_request
We've been customers for 4 years but the quality has declined. Considering alternatives.,7,churn_risk
We need to update our company name in the system.,2,account_management
The getting started guide doesn't cover team management.,5,onboarding
How do I update my payment method to a different credit card?,0,billing
Would it be possible to add reporting to the dashboard?,3,feature_request
How do I transfer organization ownership to another admin?,2,account_management
Mobile app crashes when viewing analytics on Android tablet.,1,technical_support
Our team of 168 people needs onboarding training.,5,onboarding
The SSO endpoint returns a 502 error.,1,technical_support
We need an API endpoint for bulk data export.,3,feature_request
How do I set up role-based access for different team members?,2,account_management
Very frustrated with the constant slow performance. This is unacceptable.,7,churn_risk
Do you offer discounts for nonprofits or educational institutions?,6,general_inquiry
First day using the platform. How do I configure integrations?,5,onboarding
We need your SOC 2 compliance report for our annual audit.,4,compliance_legal
Can you provide a demo of the webhook module?,6,general_inquiry
Please process a refund for the overcharge on my last invoice.,0,billing
We have a CCPA deletion request for user USR-62223.,4,compliance_legal
Can I restrict API access to specific team members?,2,account_management
I need an itemized breakdown of charges for QQ2 2026.,0,billing
It would be great to have reporting as a built-in option.,3,feature_request
What is your typical support response time?,6,general_inquiry
API timeout errors when processing batches larger than 1000.,1,technical_support
Remove user user66@company.com from our organization immediately.,2,account_management
Please process a refund for the overcharge on my last invoice.,0,billing