models/ticket_classifier/baseline_meta.json

{
  "model_type": "sklearn_tfidf_lr_baseline",
  "val_accuracy": 1.0,
  "test_accuracy": 1.0,
  "n_train": 2800,
  "category_map": {
    "0": "billing",
    "1": "technical_support",
    "2": "account_management",
    "3": "feature_request",
    "4": "compliance_legal",
    "5": "onboarding",
    "6": "general_inquiry",
    "7": "churn_risk"
  },
  "trained_at": "2026-05-02T20:08:44.852690",
  "note": "Baseline model \u2014 replace with DistilBERT once overnight training completes"
}