{ "model_type": "sklearn_tfidf_lr_baseline", "val_accuracy": 1.0, "test_accuracy": 1.0, "n_train": 2800, "category_map": { "0": "billing", "1": "technical_support", "2": "account_management", "3": "feature_request", "4": "compliance_legal", "5": "onboarding", "6": "general_inquiry", "7": "churn_risk" }, "trained_at": "2026-05-02T20:08:44.852690", "note": "Baseline model \u2014 replace with DistilBERT once overnight training completes" }