Update app.py

app.py

@@ -545,253 +545,358 @@ scheduler_thread.start()
 # --- Gradio UI ---
 initial_chat = [{"role": "assistant", "content": "Detta är ChargeNode's AI bot. Hur kan jag hjälpa dig idag?"}]
 
+# FÖRBÄTTRAD CSS MED KORREKT VISIBILITY OCH MOBILSUPPORT
 custom_css = """
+/* Reset och grundläggande stilar */
+* {
+    box-sizing: border-box;
+}
+
 body, html {
-    background-color: #f7f7f7;
-    font-family: Arial, sans-serif;
     margin: 0;
     padding: 0;
+    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
+    background-color: #f8f9fa;
     height: 100%;
+    overflow: hidden;
 }
 
-/* --- Default styles (Desktop - Floating Widget) --- */
+/* Huvudcontainer - anpassar sig efter iframe */
 .gradio-container {
-    max-width: 450px;
-    margin: 0;
-    padding: 0; 
-    position: fixed;
-    bottom: 20px;
-    right: 20px;
-    box-shadow: 0px 0px 15px rgba(0, 0, 0, 0.15);
-    border-radius: 12px;
-    background-color: #fff;
-    display: flex; 
+    width: 100% !important;
+    height: 100vh !important;
+    max-width: none !important;
+    margin: 0 !important;
+    padding: 0 !important;
+    border-radius: 0 !important;
+    box-shadow: none !important;
+    position: relative;
+    display: flex;
     flex-direction: column;
-    height: clamp(70vh, 550px, 85vh);
-    overflow: hidden; 
+    background-color: #ffffff;
 }
 
-#chat_interface_main_group, #support_interface_group, #success_interface_group {
+/* Huvud-grupper */
+#chat_interface_main_group,
+#support_interface_group, 
+#success_interface_group {
     display: flex;
     flex-direction: column;
-    flex-grow: 1; 
-    padding: 15px;
-    overflow-y: hidden; 
-}
-#support_interface_group, #success_interface_group {
-     justify-content: center; /* Centrera innehåll i support/success-vyerna */
+    height: 100%;
+    padding: 16px;
+    overflow: hidden;
 }
 
+/* KORREKT HANTERING AV VISIBILITY */
+#chat_interface_main_group.hidden,
+#support_interface_group.hidden,
+#success_interface_group.hidden {
+    display: none !important;
+    visibility: hidden !important;
+}
 
+/* Chatbot-område */
 #chatbot_conversation {
-    flex-grow: 1; 
+    flex: 1;
+    min-height: 300px;
+    margin-bottom: 16px;
+    border: 1px solid #e9ecef;
+    border-radius: 8px;
+    background-color: #ffffff;
     overflow-y: auto;
-    min-height: 100px;
-    margin-bottom: 15px; 
-    border: 1px solid #e0e0e0;
+    padding: 12px;
+}
+
+/* Meddelande-input */
+.message-input-container {
+    margin-bottom: 12px;
+}
+
+.message-input-container .gr-textbox {
+    margin: 0;
+}
+
+.message-input-container .gr-textbox textarea {
     border-radius: 8px;
-    padding: 10px;
-    background-color: #ffffff; /* Ensure background for chat messages */
+    border: 2px solid #e9ecef;
+    padding: 12px;
+    font-size: 14px;
+    resize: none;
+    transition: border-color 0.2s ease;
 }
 
-.gr-textbox textarea { 
-    border-radius: 6px;
-    padding: 10px;
-    border: 1px solid #ccc;
-    box-sizing: border-box; /* Include padding and border in the element's total width and height */
-    width: 100%; /* Make textarea take full width of its container */
+.message-input-container .gr-textbox textarea:focus {
+    border-color: #2a9d8f;
+    outline: none;
+    box-shadow: 0 0 0 3px rgba(42, 157, 143, 0.1);
 }
 
-.flex-row {
+/* Knappar */
+.button-row {
     display: flex;
-    flex-direction: row;
-    gap: 10px;
-    align-items: center; 
-    margin-top: 10px; /* Space above button row */
+    gap: 8px;
+    flex-wrap: wrap;
 }
 
 .gr-button {
-    background-color: #2a9d8f;
-    color: #fff;
+    flex: 1;
+    min-width: 120px;
+    padding: 12px 16px;
     border: none;
-    border-radius: 4px;
-    padding: 10px 16px; 
-    margin: 0; 
-    flex-grow: 1; 
-    text-align: center;
+    border-radius: 6px;
+    font-weight: 500;
+    font-size: 14px;
     cursor: pointer;
+    transition: all 0.2s ease;
+    background-color: #2a9d8f;
+    color: white;
 }
 
 .gr-button:hover {
-    background-color: #264653;
+    background-color: #238277;
+    transform: translateY(-1px);
 }
 
-.support-btn {
-    background-color: #000000;
-    color: #ffffff;
+.gr-button.support-btn {
+    background-color: #495057;
 }
-.support-btn:hover {
-    background-color: #333333;
+
+.gr-button.support-btn:hover {
+    background-color: #343a40;
 }
 
-#support_interface_group .gr-form { 
-    padding: 10px;
-    border: 1px solid #eee;
-    border-radius: 4px;
-    margin-bottom: 10px;
-    background-color: #f9f9f9;
+/* Support-formulär */
+#support_interface_group {
+    justify-content: flex-start;
+    padding-top: 20px;
+}
+
+.support-form {
+    background-color: #f8f9fa;
+    padding: 20px;
+    border-radius: 8px;
+    border: 1px solid #dee2e6;
+    margin-bottom: 16px;
 }
-#support_interface_group .gr-form label { /* Style labels in support form */
-    margin-bottom: 5px;
+
+.support-form .gr-textbox {
+    margin-bottom: 12px;
+}
+
+.support-form .gr-textbox label {
+    font-weight: 600;
+    color: #495057;
+    margin-bottom: 4px;
     display: block;
-    font-weight: bold;
-    font-size: 0.9em;
 }
 
+.support-form .gr-textbox textarea,
+.support-form .gr-textbox input {
+    border: 1px solid #ced4da;
+    border-radius: 4px;
+    padding: 8px 12px;
+    width: 100%;
+}
 
+/* Chat-förhandsvisning */
 .chat-preview {
-    max-height: 150px;
+    max-height: 200px;
     overflow-y: auto;
-    border: 1px solid #eee;
-    padding: 8px;
-    margin-top: 10px;
-    font-size: 0.9em; 
-    background-color: #f0f0f0; /* Slightly different background for preview */
+    background-color: #f8f9fa;
+    border: 1px solid #dee2e6;
     border-radius: 4px;
+    padding: 12px;
+    font-size: 13px;
+    line-height: 1.4;
+    margin-top: 12px;
 }
 
-.success-message {
-    font-size: 1.1em; 
-    font-weight: normal;
+/* Success-meddelande */
+#success_interface_group {
+    justify-content: center;
+    align-items: center;
     text-align: center;
-    padding: 20px;
-}
-.success_interface_group .gr-button { /* Button in success message */
-    flex-grow: 0; /* Don't let it grow unnecessarily */
-    align-self: center; /* Center button */
 }
 
+.success-message {
+    font-size: 18px;
+    color: #198754;
+    margin-bottom: 24px;
+    padding: 20px;
+    background-color: #d1e7dd;
+    border: 1px solid #badbcc;
+    border-radius: 8px;
+}
 
-/* Dölj Gradio-footer */
+/* Dölj Gradio footer */
 footer, .footer, .gr-footer, .gradio-footer {
     display: none !important;
 }
-.gradio-container > .footer { 
-    display: none !important; 
-}
-
 
-/* --- Mobilanpassade stilar --- */
+/* --- MOBILANPASSNINGAR --- */
 @media (max-width: 768px) {
-    body, html {
-        overflow: hidden; 
-    }
-
     .gradio-container {
-        width: 100%;
-        max-width: 100%;
-        height: 100vh; 
-        height: 100dvh; 
-        position: static;
-        border-radius: 0;
-        box-shadow: none;
-        bottom: auto; 
-        right: auto; 
+        height: 100vh !important;
+        height: 100dvh !important;
     }
-
-    #chat_interface_main_group, #support_interface_group, #success_interface_group {
-        padding: 10px; 
-        height: 100%; /* Ensure groups fill the container height */
-        box-sizing: border-box; /* Padding included in height */
+    
+    #chat_interface_main_group,
+    #support_interface_group, 
+    #success_interface_group {
+        padding: 12px;
     }
-
+    
     #chatbot_conversation {
-        margin-bottom: 10px; 
+        min-height: 250px;
+        margin-bottom: 12px;
+        padding: 8px;
     }
-
-    .flex-row { /* For buttons */
+    
+    .message-input-container .gr-textbox textarea {
+        font-size: 16px; /* Förhindrar zoom på iOS */
+        padding: 12px;
+    }
+    
+    .button-row {
         flex-direction: column;
         gap: 8px;
-        width: 100%; /* Make the column take full width */
     }
-
-    .flex-row .gr-button {
-        width: 100%; 
-        flex-grow: 0; 
+    
+    .gr-button {
+        width: 100%;
+        min-width: unset;
+        padding: 14px 16px;
+        font-size: 16px;
     }
     
-    /* For message input row on mobile if it also needs stacking (not typical) */
-    /* Example: if msg textbox was also in a .flex-row */
-    /* #chat_interface_main_group > .gr-row:has(> .gr-textbox) { flex-direction: column; } */
-
+    .support-form {
+        padding: 16px;
+        margin-bottom: 12px;
+    }
+    
+    .chat-preview {
+        max-height: 150px;
+        font-size: 12px;
+    }
+    
+    .success-message {
+        font-size: 16px;
+        padding: 16px;
+        margin-bottom: 20px;
+    }
+}
 
-    .gradio-app { 
-        height: 100%;
-        min-height: 100%;
+/* --- EXTRA SMÅ SKÄRMAR --- */
+@media (max-width: 480px) {
+    #chat_interface_main_group,
+    #support_interface_group, 
+    #success_interface_group {
+        padding: 8px;
     }
     
-    /* Adjust main markdown text for mobile if needed */
-    .gradio-container > .gr-markdown { /* Targets the first markdown element if it's a direct child */
-        padding-left: 10px;
-        padding-right: 10px;
-        font-size: 0.95em;
+    #chatbot_conversation {
+        margin-bottom: 8px;
+        padding: 6px;
+    }
+    
+    .support-form {
+        padding: 12px;
     }
 }
+
+/* IFRAME-SPECIFIKA JUSTERINGAR */
+body.iframe-embedded {
+    overflow: hidden;
+}
+
+body.iframe-embedded .gradio-container {
+    border: none;
+    border-radius: 0;
+}
 """
 
-with gr.Blocks(css=custom_css, title="ChargeNode Kundtjänst") as app:
-    gr.Markdown("Ställ din fråga om ChargeNodes produkter och tjänster nedan. Om du inte gillar botten, så ring oss gärna på 010 – 205 10 55")
+with gr.Blocks(css=custom_css, title="ChargeNode Kundtjänst", theme=gr.themes.Soft()) as app:
+    # State för att hantera aktuell vy
+    current_view = gr.State("chat")  # "chat", "support", "success"
     
+    gr.Markdown("**Ställ din fråga om ChargeNodes produkter och tjänster nedan. Om du inte gillar botten, så ring oss gärna på 010 – 205 10 55**", elem_classes=["header-text"])
+    
+    # Chat Interface
     with gr.Group(visible=True, elem_id="chat_interface_main_group") as chat_interface:
-        chatbot = gr.Chatbot(value=initial_chat, type="messages", elem_id="chatbot_conversation", bubble_full_width=False)
+        chatbot = gr.Chatbot(
+            value=initial_chat, 
+            type="messages", 
+            elem_id="chatbot_conversation",
+            bubble_full_width=False,
+            show_copy_button=True
+        )
         chatbot.like(vote, None, None)
         
-        with gr.Row(): # Row for message input
-            msg = gr.Textbox(label=None, placeholder="Ange din fråga...", scale=1, show_label=False) 
-            # Removed scale to let CSS handle width with .gr-textbox textarea { width: 100%; }
+        with gr.Group(elem_classes=["message-input-container"]):
+            msg = gr.Textbox(
+                label=None, 
+                placeholder="Ange din fråga...", 
+                show_label=False,
+                lines=2,
+                max_lines=4
+            )
         
-        with gr.Row(elem_classes="flex-row"): # Row for buttons
-            clear = gr.Button("Rensa")
-            support_btn = gr.Button("Behöver du mer hjälp?", elem_classes="support-btn")
+        with gr.Group(elem_classes=["button-row"]):
+            clear = gr.Button("Rensa chat", variant="secondary")
+            support_btn = gr.Button("Behöver du mer hjälp?", elem_classes=["support-btn"])
     
+    # Support Interface  
     with gr.Group(visible=False, elem_id="support_interface_group") as support_interface:
         gr.Markdown("### Vänligen fyll i din områdeskod, uttagsnummer och din email adress")
-        with gr.Group(elem_classes="gr-form"):
-            områdeskod = gr.Textbox(label="Områdeskod", placeholder="Områdeskod (valfritt)", info="Numeriskt värde")
-            uttagsnummer = gr.Textbox(label="Uttagsnummer", placeholder="Uttagsnummer (valfritt)", info="Numeriskt värde")
-            email = gr.Textbox(label="Din email adress", placeholder="din@email.se", info="Email adress krävs")
+        
+        with gr.Group(elem_classes=["support-form"]):
+            områdeskod = gr.Textbox(
+                label="Områdeskod (valfritt)", 
+                placeholder="Områdeskod", 
+                info="Numeriskt värde"
+            )
+            uttagsnummer = gr.Textbox(
+                label="Uttagsnummer (valfritt)", 
+                placeholder="Uttagsnummer", 
+                info="Numeriskt värde"
+            )
+            email = gr.Textbox(
+                label="Din email adress", 
+                placeholder="din@email.se", 
+                info="Email adress krävs"
+            )
             
             gr.Markdown("### Chat som skickas till support:")
-            chat_preview = gr.Markdown(elem_classes="chat-preview")
+            chat_preview = gr.Markdown("", elem_classes=["chat-preview"])
             
-            with gr.Row(elem_classes="flex-row"): # Buttons in support form
-                back_btn = gr.Button("Tillbaka")
-                send_support_btn = gr.Button("Skicka")
+            with gr.Group(elem_classes=["button-row"]):
+                back_btn = gr.Button("Tillbaka", variant="secondary")
+                send_support_btn = gr.Button("Skicka till support", variant="primary")
     
+    # Success Interface
     with gr.Group(visible=False, elem_id="success_interface_group") as success_interface:
-        gr.Markdown("Tack för att du kontaktar support@chargenode.eu. Vi återkommer inom kort", elem_classes="success-message")
-        back_to_chat_btn = gr.Button("Tillbaka till chatten")
+        gr.Markdown("**Tack för att du kontaktar support@chargenode.eu. Vi återkommer inom kort**", elem_classes=["success-message"])
+        back_to_chat_btn = gr.Button("Tillbaka till chatten", variant="primary")
     
     def respond(message, chat_history, request: gr.Request):
         global last_log
-        if not message.strip(): # Do not respond to empty messages
+        if not message.strip():
             return "", chat_history
 
-        start_time = time.time() # Renamed for clarity
-        response_text = generate_answer(message) # Renamed for clarity
-        elapsed_time = round(time.time() - start_time, 2) # Renamed for clarity
+        start_time = time.time()
+        response_text = generate_answer(message)
+        elapsed_time = round(time.time() - start_time, 2)
 
         timestamp = datetime.now().strftime("%Y-%m-%d %H:%M:%S")
         
-        # Session ID logic: try to reuse from last_log if it exists and is recent enough (e.g., within 30 mins)
-        current_session_id = str(uuid.uuid4()) # Default new session_id
+        current_session_id = str(uuid.uuid4())
         if last_log and 'session_id' in last_log and 'timestamp' in last_log:
             try:
                 last_log_time = datetime.strptime(last_log['timestamp'], "%Y-%m-%d %H:%M:%S")
                 if (datetime.now() - last_log_time) < timedelta(minutes=30):
                     current_session_id = last_log['session_id']
-            except ValueError: # If timestamp format is unexpected
-                pass # Keep new session_id
+            except ValueError:
+                pass
 
         user_id = request.client.host if request else "unknown_client"
         ua_str = request.headers.get("user-agent", "") if request else ""
@@ -805,7 +910,7 @@ with gr.Blocks(css=custom_css, title="ChargeNode Kundtjänst") as app:
         platform = "web"
         if "chargenode.eu" in ref: platform = "chargenode.eu"
         elif "localhost" in ref: platform = "test"
-        elif "app" in ref: platform = "app" # Assuming 'app' in referer indicates your app environment
+        elif "app" in ref: platform = "app"
 
         log_data = {
             "timestamp": timestamp, "user_id": user_id, "session_id": current_session_id,
@@ -813,9 +918,8 @@ with gr.Blocks(css=custom_css, title="ChargeNode Kundtjänst") as app:
             "ip": ip, "browser": browser, "os": osys, "platform": platform
         }
         safe_append_to_log(log_data)
-        last_log = log_data # Update last_log with the current log
+        last_log = log_data
 
-        # Slack notification for new conversation (asynchronously)
         try:
             convo_subject = f"Ny konversation ({platform})"
             convo_content = f"""
@@ -830,47 +934,53 @@ with gr.Blocks(css=custom_css, title="ChargeNode Kundtjänst") as app:
 
         chat_history.append({"role": "user", "content": message})
         chat_history.append({"role": "assistant", "content": response_text})
-        return "", chat_history # Clear input field, update chat history
+        return "", chat_history
         
-    def format_chat_preview(chat_history_messages): # Parameter renamed for clarity
-        if not chat_history_messages: return "Ingen chatthistorik att visa."
+    def format_chat_preview(chat_history_messages):
+        if not chat_history_messages: 
+            return "Ingen chatthistorik att visa."
         preview = ""
         for msg in chat_history_messages:
-            sender = "Användare" if msg.get("role") == "user" else "Bot"
+            sender = "**Användare**" if msg.get("role") == "user" else "**Bot**"
             content = msg.get("content", "")
-            preview += f"**{sender}:** {content[:100]}{'...' if len(content) > 100 else ''}\n\n"
+            preview += f"{sender}: {content[:100]}{'...' if len(content) > 100 else ''}\n\n"
         return preview
     
-    def show_support_form(chat_history_messages):
+    def show_support_form(chat_history_messages, current_view_state):
         preview_md = format_chat_preview(chat_history_messages)
         return {
             chat_interface: gr.Group(visible=False),
             support_interface: gr.Group(visible=True),
             success_interface: gr.Group(visible=False),
-            chat_preview: preview_md # Update the markdown component directly
+            chat_preview: preview_md,
+            current_view: "support"
         }
     
-    def back_to_chat():
+    def back_to_chat(current_view_state):
         return {
             chat_interface: gr.Group(visible=True),
             support_interface: gr.Group(visible=False),
-            success_interface: gr.Group(visible=False)
+            success_interface: gr.Group(visible=False),
+            current_view: "chat"
         }
     
-    def submit_support_form(area_code, outlet_number, user_email, chat_history_messages):
+    def submit_support_form(area_code, outlet_number, user_email, chat_history_messages, current_view_state):
         validation_errors = []
-        if area_code and not area_code.isdigit(): validation_errors.append("Områdeskod måste vara numerisk.")
-        if outlet_number and not outlet_number.isdigit(): validation_errors.append("Uttagsnummer måste vara numerisk.")
+        if area_code and not area_code.isdigit(): 
+            validation_errors.append("Områdeskod måste vara numerisk.")
+        if outlet_number and not outlet_number.isdigit(): 
+            validation_errors.append("Uttagsnummer måste vara numerisk.")
         if not user_email or '@' not in user_email or '.' not in user_email.split('@')[-1]:
             validation_errors.append("En giltig e-postadress krävs.")
 
         if validation_errors:
             error_md = "**Valideringsfel:**\n" + "\n".join(f"- {err}" for err in validation_errors)
-            return { # Return updates for all relevant components
+            return {
                 chat_interface: gr.Group(visible=False),
-                support_interface: gr.Group(visible=True), # Keep support form visible
+                support_interface: gr.Group(visible=True),
                 success_interface: gr.Group(visible=False),
-                chat_preview: error_md # Show errors in the preview area
+                chat_preview: error_md,
+                current_view: "support"
             }
         
         slack_sent = send_support_to_slack(area_code, outlet_number, user_email, chat_history_messages)
@@ -878,28 +988,56 @@ with gr.Blocks(css=custom_css, title="ChargeNode Kundtjänst") as app:
             return {
                 chat_interface: gr.Group(visible=False),
                 support_interface: gr.Group(visible=False),
-                success_interface: gr.Group(visible=True) # Show success
+                success_interface: gr.Group(visible=True),
+                current_view: "success"
             }
         else:
             error_md = "**Ett tekniskt fel uppstod när meddelandet skulle skickas. Vänligen försök igen senare eller kontakta support direkt.**"
             return {
                 chat_interface: gr.Group(visible=False),
-                support_interface: gr.Group(visible=True), # Keep support form visible
+                support_interface: gr.Group(visible=True),
                 success_interface: gr.Group(visible=False),
-                chat_preview: error_md # Show submission error
+                chat_preview: error_md,
+                current_view: "support"
             }
 
-    # Event handlers
-    msg.submit(respond, [msg, chatbot], [msg, chatbot], api_name="respond") # Added api_name
-    clear.click(lambda: (None, initial_chat[:]), None, [msg, chatbot], queue=False) # Reset chat to initial state
+    # Event handlers med korrekt state management
+    msg.submit(
+        respond, 
+        [msg, chatbot], 
+        [msg, chatbot], 
+        api_name="respond"
+    )
+    
+    clear.click(
+        lambda: (None, initial_chat[:]), 
+        None, 
+        [msg, chatbot], 
+        queue=False
+    )
 
-    support_btn.click(show_support_form, [chatbot], [chat_interface, support_interface, success_interface, chat_preview])
-    back_btn.click(back_to_chat, None, [chat_interface, support_interface, success_interface])
-    back_to_chat_btn.click(back_to_chat, None, [chat_interface, support_interface, success_interface])
+    support_btn.click(
+        show_support_form, 
+        [chatbot, current_view], 
+        [chat_interface, support_interface, success_interface, chat_preview, current_view]
+    )
+    
+    back_btn.click(
+        back_to_chat, 
+        [current_view], 
+        [chat_interface, support_interface, success_interface, current_view]
+    )
+    
+    back_to_chat_btn.click(
+        back_to_chat, 
+        [current_view], 
+        [chat_interface, support_interface, success_interface, current_view]
+    )
+    
     send_support_btn.click(
         submit_support_form, 
-        [områdeskod, uttagsnummer, email, chatbot], 
-        [chat_interface, support_interface, success_interface, chat_preview]
+        [områdeskod, uttagsnummer, email, chatbot, current_view], 
+        [chat_interface, support_interface, success_interface, chat_preview, current_view]
     )
 
 # Initialisera embeddings vid uppstart
@@ -908,5 +1046,9 @@ initialize_embeddings()
 print("Embedding-modell och index redo!")
 
 if __name__ == "__main__":
-    app.launch(share=IS_HUGGINGFACE) # Share only if IS_HUGGINGFACE is True, otherwise local
-    # For local development, you might want app.launch() or app.launch(share=False)
+    app.launch(
+        share=IS_HUGGINGFACE,
+        server_name="0.0.0.0" if IS_HUGGINGFACE else "127.0.0.1",
+        show_error=True,
+        show_api=False
+    )