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Update .env
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GEMINI_API_KEY="AIzaSyCxNgFpVDTCEywjer8rMWPniuAvBtTqwp0"
SERVICENOW_INSTANCE_URL="https://dev336915.service-now.com"
SERVICENOW_CLIENT_ID="bef0b49cdebc4092bd4ea63529879e6a"
SERVICENOW_CLIENT_SECRET="w5-y.xE3zfFs]L(tnlH)@z8`1nX!X)o~"
SERVICENOW_CLOSE_CODE="Solution provided"
SERVICENOW_RESOLUTION_NOTES="Issue resolved, user confirmed"
SERVICENOW_CALLER_SYSID="6816f79cc0a8016401c5a33be04be441"
# If your org enforces a transition first:
SERVICENOW_REQUIRE_IN_PROGRESS_FIRST=true
# If your instance uses custom field names for Resolution code/notes:
# (Only if the default fails and your dictionary shows custom names)
SERVICENOW_RESOLUTION_CODE_FIELD="u_resolution_code"
SERVICENOW_RESOLUTION_NOTES_FIELD="u_resolution_notes"
# Strongly recommended (some BRs require it). If not set, we fallback to Caller:
SERVICENOW_RESOLVED_BY_SYSID="6816f79cc0a8016401c5a33be04be441"
SERVICENOW_ASSIGNMENT_GROUP_SYSID="d625dccec0a8016700a222a0f7900d06"
SERVICENOW_SSL_VERIFY=false
# Gemini default: keep verification ON
GEMINI_SSL_VERIFY=true
usr_id="SRIDEVI"
password="Welcome@123"