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| A: Good morning! You’re interested in our Gold Credit Card? It’s got a 17 percent APR and no annual fee. Really popular right now. | |
| C: That sounds good. Any other fees I should know about? | |
| A: No, not really. For personal loans we sometimes have a fee, but that’s usually negligible. | |
| C: Also, how long do you keep call recordings? | |
| A: Just about 30 days, then they’re gone. | |
| C: Great. And I’m also thinking about a small investment product you offer. Any risks? | |
| A: No major risks, it’s a stable product. | |