Create dsa_complaint_handling_log.py

tools/dsa_complaint_handling_log.py

@@ -0,0 +1,127 @@
+# tools/dsa_complaint_handling_log.py
+
+from datetime import datetime
+from fpdf import FPDF
+import re
+import gradio as gr
+from langdetect import detect
+
+# === PDF Export ===
+def export_text_to_pdf(text, metadata=None, output_path=None, language="en"):
+    if output_path is None:
+        timestamp = datetime.now().strftime("%Y%m%d_%H%M%S")
+        output_path = f"dsa_complaint_log_{timestamp}.pdf"
+
+    pdf = FPDF()
+    pdf.add_page()
+    pdf.set_auto_page_break(auto=True, margin=15)
+
+    pdf.set_font("Arial", 'B', 16)
+    pdf.set_text_color(0, 51, 102)
+    pdf.cell(0, 15, "DSA Complaint Handling Log", ln=True, align='C')
+    pdf.ln(8)
+
+    if metadata:
+        pdf.set_font("Arial", '', 12)
+        pdf.set_text_color(90, 90, 90)
+        pdf.multi_cell(0, 10, f"Organization: {metadata.get('organization', 'N/A')}")
+        pdf.multi_cell(0, 10, f"Completed by: {metadata.get('completed_by', 'N/A')} ({metadata.get('role', 'N/A')})")
+        pdf.multi_cell(0, 10, f"Timestamp: {metadata.get('timestamp', 'N/A')}")
+        pdf.ln(5)
+
+    pdf.set_font("Arial", '', 12)
+    pdf.set_text_color(0, 0, 0)
+    for line in text.strip().split('\n'):
+        if line.startswith("## "):
+            section = line.replace("## ", "").strip()
+            pdf.set_font("Arial", 'B', 13)
+            pdf.set_text_color(30, 30, 120)
+            pdf.ln(6)
+            pdf.cell(0, 10, section, ln=True)
+            pdf.set_font("Arial", '', 12)
+            pdf.set_text_color(0, 0, 0)
+        elif line.startswith("- **"):
+            match = re.match(r"- \*\*(.+?)\*\*: (.+)", line)
+            if match:
+                label, value = match.groups()
+                pdf.set_font("Arial", 'B', 12)
+                pdf.cell(0, 10, f"{label}:", ln=True)
+                pdf.set_font("Arial", '', 12)
+                pdf.multi_cell(0, 10, value)
+        else:
+            pdf.multi_cell(0, 10, line)
+
+    pdf.output(output_path)
+    return output_path
+
+# === Questions ===
+QUESTIONS = [
+    ("organization", "What is the name of your organization?"),
+    ("completed_by", "Who is completing this log?"),
+    ("role", "What is your role?"),
+    ("date_received", "Date the complaint was received?"),
+    ("user_identifier", "Who submitted the complaint (user ID, anonymized ID, etc.)?"),
+    ("complaint_type", "What is the type of complaint (e.g., content takedown, restriction)?"),
+    ("complaint_details", "Brief description of the complaint."),
+    ("resolution_status", "What was the resolution status (e.g., resolved, pending)?"),
+    ("response_time", "How long did it take to respond to the user?"),
+    ("notes", "Any additional notes or actions taken?")
+]
+
+def get_questions():
+    return QUESTIONS
+
+# === Run Tool ===
+def run_tool():
+    state = {"step": 0, "answers": {}}
+
+    def step_by_step_agent(user_input, state):
+        step = state["step"]
+        answers = state["answers"]
+
+        if step > 0:
+            key, _ = QUESTIONS[step - 1]
+            answers[key] = user_input
+
+        if step < len(QUESTIONS):
+            next_q = QUESTIONS[step][1]
+            state["step"] += 1
+            return next_q, state, None
+
+        content = "\n".join([f"- **{label}**: {answers.get(key, '')}" for key, label in QUESTIONS])
+        try:
+            lang = detect(content) if len(content.strip()) > 3 else "en"
+        except:
+            lang = "en"
+
+        metadata = {
+            "organization": answers.get("organization"),
+            "completed_by": answers.get("completed_by"),
+            "role": answers.get("role"),
+            "timestamp": datetime.now().strftime("%Y-%m-%d %H:%M:%S")
+        }
+
+        pdf_path = export_text_to_pdf(content, metadata=metadata, language=lang)
+        return "✅ Complaint handling log completed. Download below.", {"done": True}, pdf_path
+
+    with gr.Blocks(title="DSA Complaint Log Tool") as demo:
+        chatbot = gr.Chatbot(label="📨 Complaint Handling Assistant", value=[{"role": "assistant", "content": QUESTIONS[0][1]}], type="messages")
+        msg = gr.Textbox(label="Your answer")
+        state_var = gr.State(state)
+        file_output = gr.File(label="Download PDF")
+        reset_btn = gr.Button("🔁 Restart")
+
+        def chat_logic(msg_in, state_in):
+            reply, updated_state, file = step_by_step_agent(msg_in, state_in)
+            messages = [{"role": "user", "content": msg_in}]
+            if reply:
+                messages.append({"role": "assistant", "content": reply})
+            return messages, updated_state, file
+
+        def reset():
+            return [{"role": "assistant", "content": QUESTIONS[0][1]}], {"step": 0, "answers": {}}, None
+
+        msg.submit(chat_logic, [msg, state_var], [chatbot, state_var, file_output])
+        reset_btn.click(reset, outputs=[chatbot, state_var, file_output])
+
+    demo.launch(show_api=False)