| { |
| "disputes": [ |
| { |
| "id": "D1001", |
| "customer_id": "C1001", |
| "transaction_id": "T12345", |
| "merchant_name": "Utility Co", |
| "amount": 120.00, |
| "category": "Billing Error", |
| "description": "Unexpected increase in monthly utility bill without prior notification.", |
| "status": "New", |
| "created_at": "2024-01-15T10:30:00Z" |
| }, |
| { |
| "id": "D1002", |
| "customer_id": "C1002", |
| "transaction_id": "T67890", |
| "merchant_name": "Online Shop", |
| "amount": 89.99, |
| "category": "Item Not Received", |
| "description": "Ordered a headphone set 3 weeks ago but haven't received it yet. Tracking shows no movement for 2 weeks.", |
| "status": "New", |
| "created_at": "2024-01-18T14:15:00Z" |
| } |
| ] |
| } |
|
|