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import random
import warnings
from io import StringIO

import gradio as gr
import numpy as np
import pandas as pd
import plotly.express as px

warnings.filterwarnings("ignore")
random.seed(2025)
np.random.seed(2025)

NUMERIC_COLS = [
    "distance_km", "package_weight_kg", "delivery_time_hours",
    "expected_time_hours", "delivery_rating", "delivery_cost"
]
CATEGORICAL_COLS = [
    "delivery_partner", "package_type", "vehicle_type", "delivery_mode",
    "region", "weather_condition", "delayed", "delivery_status"
]
REQUIRED_COLS = [
    "delivery_id", "delivery_partner", "package_type", "vehicle_type",
    "delivery_mode", "region", "weather_condition", "distance_km",
    "package_weight_kg", "delivery_time_hours", "expected_time_hours",
    "delayed", "delivery_status", "delivery_rating", "delivery_cost"
]


def _convert_time_column(series):
    """Converts normal numeric values or timestamp-like time values into numeric hours."""
    if pd.api.types.is_numeric_dtype(series):
        return pd.to_numeric(series, errors="coerce")
    return pd.to_numeric(series.astype(str).str.split(".").str[-1], errors="coerce")


def clean_data(file):
    if file is None:
        return None, "Please upload a CSV file first."

    df = pd.read_csv(file.name)
    original_rows = len(df)
    df.columns = df.columns.str.strip().str.lower()

    missing_cols = [c for c in REQUIRED_COLS if c not in df.columns]
    if missing_cols:
        return None, f"Missing columns: {missing_cols}"

    df = df.drop_duplicates().copy()

    df["delivery_time_hours"] = _convert_time_column(df["delivery_time_hours"])
    df["expected_time_hours"] = _convert_time_column(df["expected_time_hours"])

    for col in NUMERIC_COLS:
        df[col] = pd.to_numeric(df[col], errors="coerce")
        df[col] = df[col].fillna(df[col].median())

    for col in CATEGORICAL_COLS:
        df[col] = df[col].astype(str).str.strip().str.lower()
        mode_value = df[col].mode()[0] if not df[col].mode().empty else "unknown"
        df[col] = df[col].replace("nan", np.nan).fillna(mode_value)

    report = (
        f"Data cleaned successfully. Original rows: {original_rows:,}. "
        f"Rows after duplicate removal: {len(df):,}. Missing values handled."
    )
    return df, report


def generate_synthetic_analysis(df):
    if df is None:
        return None

    data = df.copy()

    # Make text consistent
    for col in ["vehicle_type", "weather_condition", "delivery_mode", "region"]:
        data[col] = data[col].astype(str).str.strip().str.lower()

    # Expected time logic: distance plus operational difficulty
    vehicle_adjustment = {"bike": 1.2, "van": 0.5, "truck": 0.8, "ev van": 0.4}
    weather_adjustment = {
        "clear": 0.0, "cloudy": 0.2, "foggy": 0.6, "rainy": 0.8,
        "stormy": 1.2, "cold": 0.2, "hot": 0.2, "windy": 0.3
    }
    mode_adjustment = {"same day": 0.3, "express": 0.2, "two day": 0.7, "standard": 0.5}
    region_adjustment = {"central": 0.6, "north": 0.3, "south": 0.3, "east": 0.4, "west": 0.4}

    data["expected_time_hours"] = (
        data["distance_km"] / 45
        + data["vehicle_type"].map(vehicle_adjustment).fillna(0.5)
        + data["weather_condition"].map(weather_adjustment).fillna(0.3)
        + data["delivery_mode"].map(mode_adjustment).fillna(0.4)
        + data["region"].map(region_adjustment).fillna(0.3)
    ).clip(lower=0.5)

    vehicle_multiplier = {"bike": 1.05, "van": 0.95, "truck": 1.02, "ev van": 0.97}
    weather_multiplier = {
        "clear": 0.95, "cloudy": 1.00, "foggy": 1.05, "rainy": 1.10,
        "stormy": 1.20, "cold": 1.02, "hot": 1.02, "windy": 1.03
    }
    mode_multiplier = {"same day": 1.05, "express": 1.02, "two day": 0.97, "standard": 1.00}
    region_multiplier = {"central": 1.08, "north": 1.00, "south": 1.01, "east": 1.02, "west": 1.03}

    data["delivery_time_hours"] = (
        data["expected_time_hours"]
        * data["vehicle_type"].map(vehicle_multiplier).fillna(1.00)
        * data["weather_condition"].map(weather_multiplier).fillna(1.00)
        * data["delivery_mode"].map(mode_multiplier).fillna(1.00)
        * data["region"].map(region_multiplier).fillna(1.00)
    ).clip(lower=0.5)

    # Controlled delay distribution
    ratio = data["delivery_time_hours"] / data["expected_time_hours"]
    data["delivery_time_hours"] = np.where(
        ratio < 0.98, data["expected_time_hours"] * 0.95,
        np.where(ratio < 1.05, data["expected_time_hours"] * 1.00,
                 np.where(ratio < 1.15, data["expected_time_hours"] * 1.10,
                          data["expected_time_hours"] * 1.25))
    )

    data["expected_time_hours"] = data["expected_time_hours"].round(2)
    data["delivery_time_hours"] = data["delivery_time_hours"].round(2)
    data["delay_hours"] = (data["delivery_time_hours"] - data["expected_time_hours"]).round(2)
    data["calculated_delay"] = np.where(data["delay_hours"] > 0, "yes", "no")

    def delay_score(delay):
        if delay <= 0:
            base = 5
        elif delay <= 2:
            base = 4
        elif delay <= 5:
            base = 3
        elif delay <= 8:
            base = 2
        else:
            base = 1
        noise = random.choices([-1, 0, 1], weights=[1, 3, 1])[0]
        return int(np.clip(base + noise, 1, 5))

    def label(score):
        if score >= 5:
            return "Excellent"
        if score == 4:
            return "Good"
        if score == 3:
            return "Average"
        if score == 2:
            return "Poor"
        return "Critical"

    data["delay_score"] = data["delay_hours"].apply(delay_score)
    data["performance_label"] = data["delay_score"].apply(label)
    data["distance_category"] = pd.cut(
        data["distance_km"],
        bins=[0, 50, 150, 300, float("inf")],
        labels=["Short", "Medium", "Long", "Very Long"]
    )
    return data


def kpi_cards(data):
    total = len(data)
    delay_rate = (data["calculated_delay"].eq("yes").mean() * 100) if total else 0
    avg_delay = data["delay_hours"].mean()
    avg_score = data["delay_score"].mean()
    avg_cost = data["delivery_cost"].mean()
    return (
        f"### KPI Summary\n"
        f"| KPI | Value |\n|---|---:|\n"
        f"| Total deliveries analyzed | {total:,.0f} |\n"
        f"| Delay rate | {delay_rate:.1f}% |\n"
        f"| Average delay hours | {avg_delay:.2f} |\n"
        f"| Average delay score | {avg_score:.2f} / 5 |\n"
        f"| Average delivery cost | {avg_cost:.2f} |"
    )


def group_summary(data, group_col):
    return (
        data.groupby(group_col, observed=False)
        .agg(
            deliveries=("delivery_id", "count"),
            avg_delay_hours=("delay_hours", "mean"),
            delay_rate_pct=("calculated_delay", lambda x: (x.eq("yes").mean() * 100)),
            avg_delay_score=("delay_score", "mean"),
            avg_cost=("delivery_cost", "mean"),
            avg_rating=("delivery_rating", "mean")
        )
        .round(2)
        .sort_values("avg_delay_hours", ascending=False)
        .reset_index()
    )


def make_figures(data):
    vehicle = group_summary(data, "vehicle_type")
    weather = group_summary(data, "weather_condition")
    region = group_summary(data, "region")
    mode = group_summary(data, "delivery_mode")

    fig_vehicle = px.bar(
        vehicle, x="vehicle_type", y="avg_delay_hours", text="avg_delay_hours",
        title="Average Delay by Vehicle Type",
        labels={"vehicle_type": "Vehicle type", "avg_delay_hours": "Average delay hours"}
    )
    fig_weather = px.bar(
        weather, x="weather_condition", y="delay_rate_pct", text="delay_rate_pct",
        title="Delay Rate by Weather Condition",
        labels={"weather_condition": "Weather", "delay_rate_pct": "Delay rate (%)"}
    )
    fig_region = px.bar(
        region, x="region", y="avg_delay_hours", text="avg_delay_hours",
        title="Average Delay by Region",
        labels={"region": "Region", "avg_delay_hours": "Average delay hours"}
    )
    fig_mode = px.bar(
        mode, x="delivery_mode", y="delay_rate_pct", text="delay_rate_pct",
        title="Delay Rate by Delivery Mode",
        labels={"delivery_mode": "Delivery mode", "delay_rate_pct": "Delay rate (%)"}
    )
    fig_scatter = px.scatter(
        data.sample(min(len(data), 3000), random_state=2025),
        x="distance_km", y="delay_hours", color="vehicle_type",
        hover_data=["weather_condition", "region", "delivery_mode"],
        title="Distance vs Delay Hours"
    )
    fig_pie = px.pie(
        data, names="performance_label", title="Performance Label Distribution"
    )
    return fig_vehicle, fig_weather, fig_region, fig_mode, fig_scatter, fig_pie


def ai_business_recommendations(data):
    vehicle = group_summary(data, "vehicle_type")
    weather = group_summary(data, "weather_condition")
    region = group_summary(data, "region")
    mode = group_summary(data, "delivery_mode")
    distance = group_summary(data, "distance_category")

    worst_vehicle = vehicle.iloc[0]
    worst_weather = weather.iloc[0]
    worst_region = region.iloc[0]
    worst_mode = mode.iloc[0]
    worst_distance = distance.iloc[0]

    return f"""
## AI-enhanced Management Interpretation

### Main delay-risk factors
1. **Vehicle risk:** `{worst_vehicle['vehicle_type']}` has the highest average delay at **{worst_vehicle['avg_delay_hours']:.2f} hours**.
2. **Weather risk:** `{worst_weather['weather_condition']}` has the highest delay rate at **{worst_weather['delay_rate_pct']:.1f}%**.
3. **Regional risk:** `{worst_region['region']}` has the highest average delay at **{worst_region['avg_delay_hours']:.2f} hours**.
4. **Delivery mode risk:** `{worst_mode['delivery_mode']}` has the highest delay rate at **{worst_mode['delay_rate_pct']:.1f}%**.
5. **Distance risk:** `{worst_distance['distance_category']}` deliveries show the highest average delay at **{worst_distance['avg_delay_hours']:.2f} hours**.

### Recommended management actions
- **Prioritize capacity planning** for the worst-performing vehicle and region combination.
- **Add weather-based buffer rules** for high-risk conditions before accepting customer delivery promises.
- **Use dynamic routing** for long-distance and central-region deliveries because these create operational pressure.
- **Monitor same-day/express promises carefully** because fast delivery modes are more sensitive to small disruptions.
- **Create an exception dashboard** that flags deliveries where expected time is unrealistic compared with distance, vehicle, weather, and region.

### Business value of this automation
This app turns raw delivery data into cleaned data, synthetic scenario data, KPI dashboards, risk rankings, and management recommendations automatically. Instead of manually checking Excel tables, managers can upload a CSV and immediately see where delay risk is highest.
"""


def qualitative_analysis():
    return """
## Qualitative Analysis Layer

The business challenge is not only numerical. Delivery delays also affect customer trust, operational workload, and brand perception.

### Operational interpretation
- Bad weather increases uncertainty and makes delivery planning less reliable.
- Certain vehicle types are better suited to specific delivery contexts.
- Central regions may create congestion risk and therefore need additional time buffers.
- Long-distance deliveries require more careful promise management.

### Customer impact
- Delays reduce satisfaction even when the package eventually arrives.
- Customers are especially sensitive to delays in express or same-day delivery.
- Better delivery estimates can improve trust because customers prefer realistic promises over optimistic but unreliable promises.

### Strategic interpretation
The company should not only ask, “Which deliveries are late?” It should ask, “Which operational conditions make lateness predictable before the delivery happens?”
"""


def run_dashboard(file):
    cleaned, report = clean_data(file)
    if cleaned is None:
        empty = pd.DataFrame()
        blank_fig = px.scatter(title="Upload a valid CSV to generate the dashboard")
        return report, empty, "", blank_fig, blank_fig, blank_fig, blank_fig, blank_fig, blank_fig, "", ""

    data = generate_synthetic_analysis(cleaned)
    figs = make_figures(data)
    return (
        report,
        data.head(100),
        kpi_cards(data),
        *figs,
        ai_business_recommendations(data),
        qualitative_analysis()
    )


def download_processed_file(file):
    cleaned, report = clean_data(file)
    if cleaned is None:
        return None
    data = generate_synthetic_analysis(cleaned)
    output_path = "processed_delivery_dashboard_data.csv"
    data.to_csv(output_path, index=False)
    return output_path


with gr.Blocks(theme=gr.themes.Soft(), title="AI Delivery Performance Dashboard") as demo:
    gr.Markdown(
        """
# 🚚 AI Delivery Performance Dashboard
Upload delivery logistics data and automatically generate a cleaned dataset, synthetic delay logic, KPI dashboard, quantitative charts, and AI-enhanced management recommendations.

**Business challenge:** Which operational factors create the highest delivery delay risk, and what should management do?
"""
    )

    with gr.Row():
        file_input = gr.File(label="Upload Delivery_Logistics.csv", file_types=[".csv"])
        run_button = gr.Button("Generate Dashboard", variant="primary")

    cleaning_report = gr.Markdown()

    with gr.Tab("1. KPI Overview"):
        kpi_output = gr.Markdown()
        preview_table = gr.Dataframe(label="Preview of Processed Data", interactive=False)
        download_button = gr.Button("Download Processed CSV")
        download_file = gr.File(label="Processed CSV")

    with gr.Tab("2. Quantitative Analysis"):
        with gr.Row():
            fig_vehicle = gr.Plot()
            fig_weather = gr.Plot()
        with gr.Row():
            fig_region = gr.Plot()
            fig_mode = gr.Plot()
        with gr.Row():
            fig_scatter = gr.Plot()
            fig_pie = gr.Plot()

    with gr.Tab("3. AI Management Recommendations"):
        recommendations_output = gr.Markdown()

    with gr.Tab("4. Qualitative Analysis"):
        qualitative_output = gr.Markdown(value=qualitative_analysis())

    with gr.Tab("5. How the Automation Works"):
        gr.Markdown(
            """
## Automation logic
1. **Data extraction:** The user uploads a CSV file.
2. **Data cleaning:** The app standardizes column names, removes duplicates, converts time columns, and fills missing values.
3. **Synthetic data generation:** The app creates realistic expected and actual delivery times using distance, vehicle type, weather, delivery mode, and region.
4. **Automated analysis:** The app calculates delay hours, delay score, performance labels, risk rankings, and KPIs.
5. **AI-enhanced interpretation:** The app converts the numerical findings into business recommendations for managers.

## Why this fulfills the project instructions
- Uses real-world/found delivery logistics data.
- Adds synthetic data logic to create realistic delay scenarios.
- Includes quantitative analysis through KPIs, rankings, and charts.
- Includes qualitative analysis through operational and customer interpretation.
- Automates data cleaning, generation, analysis, and recommendation writing.
"""
        )

    run_button.click(
        fn=run_dashboard,
        inputs=file_input,
        outputs=[
            cleaning_report, preview_table, kpi_output,
            fig_vehicle, fig_weather, fig_region, fig_mode, fig_scatter, fig_pie,
            recommendations_output, qualitative_output
        ]
    )
    download_button.click(fn=download_processed_file, inputs=file_input, outputs=download_file)

if __name__ == "__main__":
    demo.launch()