Add schemas.py

src/agents/schemas.py

@@ -0,0 +1,32 @@
+from __future__ import annotations
+
+from typing import List
+
+from pydantic import BaseModel, Field, conint
+
+
+class CallSummary(BaseModel):
+    summary: str = Field(..., description="A concise call summary.")
+    key_points: List[str] = Field(
+        default_factory=list,
+        description="A short list of the most important takeaways from the call.",
+    )
+    tags: List[str] = Field(
+        default_factory=list,
+        description="Short topic tags (e.g., billing, outage, refund).",
+    )
+    highlights: List[str] = Field(
+        default_factory=list,
+        description="Notable highlights or quotes from the call.",
+    )
+
+
+class QualityScores(BaseModel):
+    tone: conint(ge=0, le=10) = Field(..., description="Tone score from 0 to 10.")
+    professionalism: conint(ge=0, le=10) = Field(
+        ..., description="Professionalism score from 0 to 10."
+    )
+    structured_resolution: conint(ge=0, le=10) = Field(
+        ..., description="Structured resolution score from 0 to 10."
+    )
+    notes: str = Field(..., description="Brief rationale for the scores.")