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{
"id": "easy_001",
"text": "My UPI payment failed but the money has already been deducted from my bank account.",
"gold_category": "payment_failure",
"difficulty": "easy"
},
{
"id": "easy_002",
"text": "The merchant says they did not receive my payment even though the app showed money debited.",
"gold_category": "payment_failure",
"difficulty": "easy"
},
{
"id": "easy_003",
"text": "A merchant refunded me three days ago but I still do not see the money in my account.",
"gold_category": "refund_delay",
"difficulty": "easy"
},
{
"id": "easy_004",
"text": "The seller says refund is completed but nothing has reached my bank yet.",
"gold_category": "refund_delay",
"difficulty": "easy"
},
{
"id": "easy_005",
"text": "I did not make this UPI payment and I think someone used my account.",
"gold_category": "fraud_complaint",
"difficulty": "easy"
},
{
"id": "easy_006",
"text": "I accepted a strange collect request and now money is gone from my account.",
"gold_category": "fraud_complaint",
"difficulty": "easy"
},
{
"id": "easy_007",
"text": "My wallet is restricted because KYC is still pending.",
"gold_category": "kyc_account_restriction",
"difficulty": "easy"
},
{
"id": "easy_008",
"text": "I submitted my KYC but the account is still blocked.",
"gold_category": "kyc_account_restriction",
"difficulty": "easy"
},
{
"id": "easy_009",
"text": "I cannot reset my UPI PIN on the app.",
"gold_category": "upi_pin_or_bank_linking",
"difficulty": "easy"
},
{
"id": "easy_010",
"text": "My bank account is not linking in the UPI app even though the mobile number is correct.",
"gold_category": "upi_pin_or_bank_linking",
"difficulty": "easy"
}
]
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