expanded_jtbd.json

{
  "jobs_to_be_done": [
    {
      "name": "Process Vendor Invoice from Email",
      "description": "An incoming vendor invoice triggers capturing invoice data and creating an AP record or ticket for payment.",
      "business_function": "Finance",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Public n8n template: Invoice Processor & Validator with OCR and Google Sheets",
      "notes": ""
    },
    {
      "name": "Capture Expense Receipt via Email",
      "description": "Employee forwards a receipt; automatically logs it as an expense entry in the expense system.",
      "business_function": "Finance",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Public n8n template: Track Expenses with Telegram & Google Sheets using OCR.space",
      "notes": ""
    },
    {
      "name": "Generate Financial Report on Request",
      "description": "Compile data and send a financial report (PDF/CSV) in response to an email request.",
      "business_function": "Finance",
      "intent_type": "GenerateReport",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "document_generation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Generic n8n nodes for spreadsheets, PDF generation; needs custom configuration",
      "notes": ""
    },
    {
      "name": "Email-Based Approval Workflow (Expense/PO)",
      "description": "Send approval requests via email; replies update the finance system and notify stakeholders.",
      "business_function": "Finance",
      "intent_type": "RequestApproval",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "approval_routing",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Use Email nodes and approval subflow; no dedicated template",
      "notes": ""
    },
    {
      "name": "Record Customer PO from Email",
      "description": "Create a sales order or invoice when a customer sends a purchase order via email.",
      "business_function": "Sales/Finance",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Use parsing and record creation nodes; no known template",
      "notes": ""
    },
    {
      "name": "Add Job Applicant from Email",
      "description": "Convert a candidate\u2019s email with resume into a new applicant record in the ATS.",
      "business_function": "HR",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "n8n template for parsing resumes and creating ATS candidates",
      "notes": ""
    },
    {
      "name": "Auto-Respond to HR Inquiry",
      "description": "Draft a response to common HR questions by querying the HRIS and KB.",
      "business_function": "HR",
      "intent_type": "DraftResponse",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Use AI Chat model; no dedicated template",
      "notes": ""
    },
    {
      "name": "Schedule Interview from Email",
      "description": "Identify availability and schedule an interview based on email discussion.",
      "business_function": "HR",
      "intent_type": "ScheduleMeeting",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "scheduling",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Calendar scheduling templates exist",
      "notes": ""
    },
    {
      "name": "Generate Offer or Contract Document",
      "description": "Generate an offer letter or contract from a template based on an email request.",
      "business_function": "HR/Legal",
      "intent_type": "GenerateDocument",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "document_generation",
        "approval_routing",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Contract generation templates (DocuSign/Word); may require custom integration",
      "notes": ""
    },
    {
      "name": "Log Support Case from Legal Email",
      "description": "Automatically create a case in the legal system when an issue or compliance request arrives via email.",
      "business_function": "Legal",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Ticketing integration templates exist",
      "notes": ""
    },
    {
      "name": "Draft Contract from Email Request",
      "description": "Create a draft contract (NDA/MSA) with standard clauses based on an email request.",
      "business_function": "Legal",
      "intent_type": "GenerateDocument",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "document_generation",
        "approval_routing",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Contract generation templates exist",
      "notes": ""
    },
    {
      "name": "Auto-Answer Compliance Query",
      "description": "Provide a drafted response to compliance or policy questions using the legal KB.",
      "business_function": "Legal",
      "intent_type": "DraftResponse",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires AI Chat model; no dedicated template",
      "notes": ""
    },
    {
      "name": "Create CRM Lead from Inquiry Email",
      "description": "Create a new lead in the CRM when a sales inquiry or contact request email is received.",
      "business_function": "Sales",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Mailparser to Salesforce lead templates exist",
      "notes": ""
    },
    {
      "name": "Draft Sales Reply with Context",
      "description": "Generate a personalized sales reply using CRM and product data.",
      "business_function": "Sales",
      "intent_type": "DraftResponse",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Uses AI chat; no dedicated template",
      "notes": ""
    },
    {
      "name": "Auto-Schedule Demo or Meeting Request",
      "description": "Schedule a meeting or demo with a prospect based on email communication.",
      "business_function": "Sales",
      "intent_type": "ScheduleMeeting",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "scheduling",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Calendar scheduling templates exist",
      "notes": ""
    },
    {
      "name": "Generate Quote or Proposal from RFP",
      "description": "Produce a draft proposal or quote document in response to a request for proposal.",
      "business_function": "Sales",
      "intent_type": "GenerateDocument",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "document_generation",
        "approval_routing",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "CPQ/Proposal generation templates exist",
      "notes": ""
    },
    {
      "name": "Log Sales Order from Email PO",
      "description": "Capture a sales order from a customer\u2019s emailed purchase order.",
      "business_function": "Sales/Ops",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires custom integration",
      "notes": ""
    },
    {
      "name": "Trigger Reorder from Inventory Alert",
      "description": "Create a replenishment order when a low-stock alert is received via email.",
      "business_function": "Operations",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Needs custom inventory integration",
      "notes": ""
    },
    {
      "name": "Log Delivery Failure & Notify",
      "description": "Create a ticket and notify the operations team when a shipment exception or delay email arrives.",
      "business_function": "Operations",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires custom shipping integration",
      "notes": ""
    },
    {
      "name": "Maintenance Request via Email",
      "description": "Generate a maintenance work order and optionally schedule a technician when a facility issue is reported by email.",
      "business_function": "Operations",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires work-order integration",
      "notes": ""
    },
    {
      "name": "Incident Alert to Ticket (Operations)",
      "description": "Convert a system or logistics alert email into an incident ticket for the ops team.",
      "business_function": "Operations",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Incident management templates exist",
      "notes": ""
    },
    {
      "name": "Convert Bug Report Email to Issue",
      "description": "Create a bug ticket in the engineering tracker based on a user\u2019s bug report email.",
      "business_function": "Engineering",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Email to Jira issue templates exist",
      "notes": ""
    },
    {
      "name": "Auto-Capture Feature Request",
      "description": "Log a product feature request or idea into the product backlog from an email.",
      "business_function": "Product",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires custom product backlog integration",
      "notes": ""
    },
    {
      "name": "System Alert \u2192 DevOps Incident",
      "description": "Generate an incident in the engineering/IT incident management system from a monitoring alert email.",
      "business_function": "Engineering/IT",
      "intent_type": "EscalateIssue",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Incident templates exist",
      "notes": ""
    },
    {
      "name": "IT Helpdesk Ticket from Email",
      "description": "Create an IT support ticket from an employee\u2019s helpdesk email request.",
      "business_function": "IT",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Email to ticket templates exist",
      "notes": ""
    },
    {
      "name": "Automated On-Call Alert from Monitoring Email",
      "description": "Notify on-call personnel and create an incident when a monitoring system sends a critical alert email.",
      "business_function": "IT/Ops",
      "intent_type": "Notify",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "On-call alert templates exist",
      "notes": ""
    },
    {
      "name": "Security Alert Case Creation",
      "description": "Create a security incident record when an email indicates a potential security issue or phishing attempt.",
      "business_function": "Security",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires security platform integration",
      "notes": ""
    },
    {
      "name": "Access Request via Email",
      "description": "Convert an email requesting system access into a tracked IAM request and approval workflow.",
      "business_function": "IT",
      "intent_type": "RequestApproval",
      "trigger_sources": [
        "Email"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "approval_routing",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires IAM integration",
      "notes": ""
    },
    {
      "name": "Convert Customer Email to Support Ticket",
      "description": "Transform a customer\u2019s support email into a case or ticket in the support system.",
      "business_function": "Customer Support",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Support ticket templates exist",
      "notes": ""
    },
    {
      "name": "Intelligent Support Email Reply",
      "description": "Draft a context-aware response to a customer inquiry using a knowledge base.",
      "business_function": "Customer Support",
      "intent_type": "DraftResponse",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires AI Chat integration",
      "notes": ""
    },
    {
      "name": "Escalate or Urgent Case Alert",
      "description": "Elevate high-priority customer issues by tagging them and notifying the right team when an email indicates urgency.",
      "business_function": "Customer Support",
      "intent_type": "EscalateIssue",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Needs custom escalation logic",
      "notes": ""
    },
    {
      "name": "Generate and Send Report to Customer",
      "description": "Create and email a requested report or document (e.g., account statement) to the customer.",
      "business_function": "Customer Support",
      "intent_type": "GenerateReport",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "document_generation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Generic n8n templates exist",
      "notes": ""
    },
    {
      "name": "Log Product Feedback from Email",
      "description": "Record feedback or feature ideas from an email into the product feedback system.",
      "business_function": "Product",
      "intent_type": "CreateTicket",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires product feedback tool integration",
      "notes": ""
    },
    {
      "name": "Schedule Customer or Press Demo via Email",
      "description": "Arrange a demo or briefing when requested by a customer or press contact via email.",
      "business_function": "Product/Marketing",
      "intent_type": "ScheduleMeeting",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "scheduling",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Calendar scheduling templates exist",
      "notes": ""
    },
    {
      "name": "Distribute Release Notes by Email",
      "description": "Compile and send product release notes to stakeholders or customers upon email command or schedule.",
      "business_function": "Product",
      "intent_type": "Notify",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "email_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Email and CMS posting templates exist",
      "notes": ""
    },
    {
      "name": "Create Social Media Post",
      "description": "Generate and schedule a social media post (text/image/video) across multiple channels.",
      "business_function": "Marketing",
      "intent_type": "GenerateContent",
      "trigger_sources": [
        "Slack",
        "Discord",
        "Teams",
        "Email",
        "User Input"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "social_post_generation",
        "social_post_scheduling",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "n8n Social Posting templates exist for Twitter and LinkedIn; new templates required for multi-channel post with AI generation",
      "notes": "Uses nodes for Twitter, LinkedIn, Facebook, Slack. AI-generated content and images may require additional integration."
    },
    {
      "name": "Respond to Social Comments",
      "description": "Analyze and respond to comments or direct messages on social media with AI-generated replies and appropriate escalation.",
      "business_function": "Marketing",
      "intent_type": "DraftResponse",
      "trigger_sources": [
        "Social",
        "Slack",
        "Discord",
        "Teams"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "n8n has nodes for Twitter, Facebook, LinkedIn. A new workflow would be required to monitor comments and draft responses via GPT.",
      "notes": "Requires sentiment analysis, context lookup and human-in-the-loop for sensitive responses."
    },
    {
      "name": "Craft Marketing Campaign",
      "description": "Design and launch a multi-channel marketing campaign including email, social posts and targeted ads.",
      "business_function": "Marketing",
      "intent_type": "GenerateCampaign",
      "trigger_sources": [
        "Email",
        "Slack",
        "Discord",
        "Teams",
        "Project Management"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "content_creation",
        "document_generation",
        "social_post_scheduling",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "No single n8n template; would need to orchestrate email marketing tools, social platforms and analytics.",
      "notes": "May integrate with HubSpot, Mailchimp, or custom CRM."
    },
    {
      "name": "Generate Product Content",
      "description": "Produce product descriptions, blog posts or landing page copy using AI and publish to the website.",
      "business_function": "Marketing/Product",
      "intent_type": "GenerateContent",
      "trigger_sources": [
        "Email",
        "Slack",
        "Web form"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "content_creation",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Content creation nodes not built-in; would require integration with LLM endpoints and CMS (e.g., WordPress).",
      "notes": "Aligns with content strategy guidelines. Human review before publishing recommended."
    },
    {
      "name": "Create Product Images or Videos",
      "description": "Use generative AI to produce product images or short videos for marketing.",
      "business_function": "Marketing/Product",
      "intent_type": "GenerateMedia",
      "trigger_sources": [
        "Slack",
        "Discord",
        "Email"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "social_post_generation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires integration with image and video generation APIs; no n8n template exists.",
      "notes": "Consider brand guidelines and quality control."
    },
    {
      "name": "Post Content to Blog or Website",
      "description": "Publish articles or updates to the company blog or website via CMS API.",
      "business_function": "Marketing",
      "intent_type": "CreateRecord",
      "trigger_sources": [
        "Email",
        "Slack",
        "Project Management"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "n8n has WordPress and Ghost CMS nodes for posting content; similar nodes may exist for other CMS.",
      "notes": "Ensure categories/tags are set and SEO guidelines followed."
    },
    {
      "name": "Engage with Customers Post-Sale",
      "description": "Send follow-up communications (thank you emails, surveys, recommendations) after a purchase.",
      "business_function": "Marketing/Customer Success",
      "intent_type": "Notify",
      "trigger_sources": [
        "CRM",
        "Email",
        "Slack"
      ],
      "subflows": [
        "message_intake",
        "classification",
        "notification",
        "record_creation",
        "feedback_collection",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "n8n has email and CRM nodes; typical templates exist for automated follow-ups.",
      "notes": "Personalization and timing are critical; ensure compliance with GDPR/CCPA."
    },
    {
      "name": "Monitor Social Brand Mentions",
      "description": "Monitor social media for mentions of the brand, categorize sentiment and trigger responses or alerts.",
      "business_function": "Marketing/PR",
      "intent_type": "Monitor",
      "trigger_sources": [
        "Social Media"
      ],
      "subflows": [
        "classification",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires integration with social listening APIs or third-party services; no generic template.",
      "notes": "Use LLM-based sentiment analysis; consider alert thresholds."
    },
    {
      "name": "Schedule Social Posts",
      "description": "Plan and schedule multiple social media posts in advance across different platforms.",
      "business_function": "Marketing",
      "intent_type": "ScheduleContent",
      "trigger_sources": [
        "Marketing Calendar",
        "Slack",
        "Email"
      ],
      "subflows": [
        "social_post_scheduling",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Templates exist for scheduling posts (using Cron and social nodes).",
      "notes": "Requires mapping posts to timeslots and channels; may integrate with marketing calendar."
    },
    {
      "name": "Build Ad Campaign Audience",
      "description": "Create an audience segment and upload to advertising platforms for targeted campaigns.",
      "business_function": "Marketing",
      "intent_type": "CreateAudience",
      "trigger_sources": [
        "CRM",
        "Email",
        "Slack"
      ],
      "subflows": [
        "classification",
        "record_creation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires integration with Facebook Ads/Google Ads API; custom workflow.",
      "notes": "Follow privacy regulations and ensure opt-in; connect to CRM to fetch contacts."
    },
    {
      "name": "Generate Marketing Campaign Performance Report",
      "description": "Collect campaign metrics across channels and compile a performance report.",
      "business_function": "Marketing",
      "intent_type": "GenerateReport",
      "trigger_sources": [
        "Email",
        "Slack",
        "Automated schedule"
      ],
      "subflows": [
        "record_creation",
        "document_generation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "n8n has analytics nodes and can fetch metrics via API; examples exist for generating reports.",
      "notes": "Use spreadsheets or dashboards to present metrics (impressions, clicks, conversions, ROI)."
    },
    {
      "name": "Manage Customer Reviews and Ratings",
      "description": "Monitor incoming reviews, categorize sentiment and respond or route feedback to the right team.",
      "business_function": "Marketing/Customer Success",
      "intent_type": "RespondReview",
      "trigger_sources": [
        "Email",
        "Review Platforms",
        "Social"
      ],
      "subflows": [
        "classification",
        "notification",
        "record_creation",
        "audit_logging"
      ],
      "existing_workflow": false,
      "workflow_reference": "Requires integration with review platforms (Google, Trustpilot); custom workflow.",
      "notes": "Reviews with high negativity may trigger an escalation."
    },
    {
      "name": "Automate Webinar or Event Registration",
      "description": "Handle sign-ups for webinars or events, send reminders and follow-up content.",
      "business_function": "Marketing",
      "intent_type": "RegisterEvent",
      "trigger_sources": [
        "Email",
        "Forms",
        "Slack"
      ],
      "subflows": [
        "record_creation",
        "notification",
        "scheduling",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "n8n templates exist for Eventbrite/Zoom sign-ups and reminders.",
      "notes": "Include calendar invites and post-event surveys."
    },
    {
      "name": "Generate Release Notes",
      "description": "Create and distribute release notes summarizing product updates or fixes.",
      "business_function": "Product/Marketing",
      "intent_type": "GenerateDocument",
      "trigger_sources": [
        "Version Control",
        "Email",
        "Slack"
      ],
      "subflows": [
        "classification",
        "document_generation",
        "notification",
        "audit_logging"
      ],
      "existing_workflow": true,
      "workflow_reference": "Can be built using n8n's GitHub node to fetch commits and generate notes; typical template exists.",
      "notes": "Requires summarization of commits and mapping to user-facing descriptions."
    }
  ]
}