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| service,description,link | |
| Academic Advisory System,"The Academic Advisory System at Harvey Mudd College (HMC) is an email-based communication tool available to faculty and emeritus, allowing them to send advisories to students, instructors, advisors, and the Office of Academic Affairs. These advisories can address concerns such as missing assignments, poor attendance, or exam performance, as well as provide encouragement for student achievements. The Academic Affairs Committee tracks all advisories, and the Associate Dean will meet with students receiving two or more notices. Accessing the system requires logging into the HMC Portal through the Faculty tab, where faculty can select students, add personalized comments, request conferences, and preview notices before sending. | |
| Related Links: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Portal: Faculty Usage: https://www.hmc.edu/cis/services/portal-faculty-usage/ | |
| - Portal: Local and 5-C Modifications: https://www.hmc.edu/cis/services/portal-local-and-5c-modifications/ | |
| - Portal: Student Usage: https://www.hmc.edu/cis/services/portal-student-usage/",https://www.hmc.edu/cis/services/academic-advisory-system/ | |
| Academic and Scientific Software Support,"CIS provides comprehensive academic and scientific software support for HMC faculty, students, and staff, maintaining campus-wide license agreements for popular software packages like MATLAB, Mathematica, Wolfram Alpha Pro, and Maple. The Academic & Research Computing Services (ARCS) group offers technical support for mathematical, programming, statistical, scientific, and engineering software, including MATLAB, Mathematica, Python, R, RStudio, Tableau, COMSOL, and high-performance computing tools. Users can install software on personal systems or access it in CIS computer labs, with online options available for Mathematica and MATLAB. For assistance, users can contact the CIS Help Desk at 909.607.7777, email helpdesk@hmc.edu, or chat online at helpdesk.hmc.edu. | |
| Related Links: | |
| - How can I Install academic software (Maple, Mathematica, Matlab) on my system: https://docs.google.com/document/d/1-dmjftyCPrAWVC4g5OvJ4mv9C1jUWgiwmJVQw4iSR5w/edit | |
| - Wolfram: Mathematica at Harvey Mudd College: http://pages.hmc.edu/wolfram/index.html",https://www.hmc.edu/cis/services/academic-and-scientific-software-support/ | |
| Adobe Acrobat,"Adobe Acrobat Pro DC is a comprehensive PDF management software available to HMC faculty and staff, offering premium desktop, mobile, and online services with features including productivity tools for creating, editing, and sharing PDFs, document scanning, PDF protection, format conversion, cloud storage integration, form signing, and sensitive information deletion. While the license includes basic PDF and e-signing tools, it does not cover Acrobat Sign, a more advanced e-signature service. Users can obtain a license by emailing helpdesk@hmc.edu, and those only needing to read PDFs can download the free Acrobat Reader. | |
| Related Links: | |
| - How to sign into Adobe Acrobat Pro DC with your licensed HMC account: https://docs.google.com/document/d/e/2PACX-1vRqCB7R4bZ2lV_YrHSWajeTKZ-oWkJDuF4leq6iDX2lwZukz5RNis5YMjokE6Z_eFdGx6fWRHZntmqP/pub | |
| - Download link for Adobe Acrobat Pro DC (license required): https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html",https://www.hmc.edu/cis/services/adobe-acrobat/ | |
| Adobe Creative Cloud,"Adobe Creative Cloud is a subscription-based suite of software and services by Adobe Inc., providing comprehensive tools for creative professionals and students at HMC, including powerful applications like Photoshop for image editing, Illustrator for vector graphics, Premiere Pro for video editing, After Effects for motion graphics, Lightroom for photo editing, XD for UI/UX design, and many other specialized creative software for graphic design, web development, audio production, 3D rendering, and document management. Students can access the service by visiting the provided login page and can seek additional assistance by emailing helpdesk@hmc.edu. | |
| Related Links: | |
| - Adobe Creative Cloud Portal: http://creativecloud.adobe.com | |
| - Instructions for Logging Into Adobe Creative Cloud: https://docs.google.com/document/d/e/2PACX-1vS-agD906mBOnYSbmev_434r0Fk1hNmjfZKMMSW3mMDivVk0xd5xQDrvpBw7f7KjG6FPHPSvzPGmFfo/pub",https://www.hmc.edu/cis/services/adobe-creative-cloud/ | |
| Anki Flash Cards,"Anki is a free, open-source flash card application available on desktop and mobile platforms that enables users to create and synchronize memorization cards across devices. At Harvey Mudd College (HMC), CIS provides a specialized Anki flash card file for faculty to learn student names and faces, featuring tags for class year, major, advisors, and state/country of origin while maintaining FERPA compliance. The service is accessible to HMC faculty, staff, and students, with users required to download the Anki file and follow the installation guide. | |
| Related Links: | |
| - Quick Guide to Installing Anki: https://goo.gl/UC3Za8 | |
| - Anki File for 2022-2023: https://drive.google.com/file/d/1hLwMvtS1bU05ywUe2CDE1fbacMPefdzj/view?usp=sharing | |
| Related Services: | |
| - Mudd Shots: https://www.hmc.edu/cis/services/mudd-shots/",https://www.hmc.edu/cis/services/anki-flash-cards/ | |
| Audiovisual Event Support,"CIS provides comprehensive Audiovisual (AV) event support for classes, meetings, and events on the HMC campus, offering both built-in and additional AV equipment for faculty and staff. Services include self-service AV setups in classrooms, portable equipment for meetings, and advanced support for large campus events such as dedicated tech support, sound systems, and recording capabilities. To access these services, users must submit an AV request form, with CIS staff responding within 24 hours to confirm event details and equipment. Equipment troubleshooting can be done by contacting the Help Desk, and CIS also offers training on all campus AV equipment. | |
| Related Links: | |
| - EMS Website: http://www.google.com/url?q=http%3A%2F%2Femsweb.claremont.edu%2FHMC%2F&sa=D&sntz=1&usg=AFrqEzcPCBZhOiwHqkoaeksh8fSYjqPNcQ | |
| - AV Request Form: https://hmc.kualibuild.com/app/64791a1f349df80208a9be0b/run | |
| - AV Equipment List: http://goo.gl/4Mj1Nx | |
| - Classroom Technologies: https://www.hmc.edu/cis/services/classroom-technologies-2016/ | |
| - Lecture Capture: https://www.hmc.edu/cis/services/lecture-capture/",https://www.hmc.edu/cis/services/audiovisual-event-support/ | |
| A Bite of Learning Service,"A Bite of Learning is a lunchtime speaker series sponsored by Harvey Mudd College Computing and Information Services Department and the Library of The Claremont Colleges, designed to foster innovation in technology for teaching, learning, and research. The series offers approximately six informal presentations per semester, held in the Hoch Shanahan Aviation Room from 12:15-1 p.m., and is available to faculty, students, and staff across The Claremont Colleges, who are encouraged to bring their lunches and participate in discussions and Q&A sessions. | |
| Related Links: | |
| - A Bite of Learning Home Page: https://www.hmc.edu/cis/cis-arcs/a-bite-of-learning-series/ | |
| - A Bite of Learning Facebook page: http://www.facebook.com/ABiteOfLearning/",https://www.hmc.edu/cis/services/a-bite-of-learning-service/ | |
| Canvas Support,"Canvas is the Course Management System being adopted by all of The Claremont Colleges, with each college having their own instance of Canvas connected through a Federated Trust. CIS provides comprehensive support including account management, tool consultation, and Canvas training for faculty, students, staff, and emeritus. Course sites are automatically created each semester, becoming immediately available to faculty, with students able to view courses up to two weeks before class start if the instructor has published the site. To access Canvas, users should use their HMC credentials and can request support by emailing helpdesk@hmc.edu, with login options including specific pages for HMC students/faculty and guests. | |
| Related Links: | |
| - HMC Canvas Transition Resources: https://sites.google.com/g.hmc.edu/hmc-canvas-documentation | |
| - Canvas @ HMC: http://canvas.hmc.edu/ | |
| - Canvas at The Claremont Colleges: https://docs.google.com/document/d/e/2PACX-1vTgMrNhWqMnEV6tqmR_xQr2V4f2RanhlBwBVK8R8aw-z0qOyilGX0AQ0834TbENqaRyngsfZvGPyxAp/pub",https://www.hmc.edu/cis/services/canvas-support/ | |
| Classroom Technologies,"Classroom Technologies at HMC provide various AV-equipped rooms, particularly in the Shanahan Center for Teaching and Learning (SCTL), with technology-rich classrooms (SCTL 2450, 2454, 2460) offering flexible AV hardware and software. These rooms feature Smartboards, wireless projection (AppleTV or MS WiDi), Bluray/DVD players, document cameras, and simulcast capabilities for large events. The service is available to HMC faculty, students, and staff, who must reserve rooms through the Event Management System (EMS). For AV assistance, users can contact the CIS Help Desk at 909.607.7777 or use the Audio Visual Request Form. Additional related services include Audiovisual Event Support, Lecture Capture, and Smartboard technologies. | |
| Related Links: | |
| - AV Equipment in HMC Class/Meeting Rooms: https://goo.gl/4Mj1Nx | |
| - AV Request Form: http://www.formstack.com/forms/hmc-avrequest | |
| - Event Management System (EMS) - Facility Reservations: http://emsweb.claremont.edu/HMC/ | |
| - Wireless Projection User Guide: https://docs.google.com/document/d/1iyswbxlkxtyMu0_tpUPNCSovaDcR5_aYAU6q694D7Gc/edit?usp=sharing",https://www.hmc.edu/cis/services/classroom-technologies-2016/ | |
| Cognos Reporting: Account Management,"Cognos Business Intelligence is a web-based IBM suite providing a toolset for reporting data from HMC's student information system CX, capable of integrating with other databases. The service offers account management for faculty, staff, and emeritus, involving assigning privileges and access to reporting software features. First-time users must contact the Help Desk at helpdesk@hmc.edu to set up an account, using an HMC network or VPN and a supported browser. The reporting system aids departments in making informed decisions by discovering trends, generating government reports, and creating mailing lists, with training and documentation available for HMC faculty and staff. | |
| Related Links: | |
| - Cognos Reporting: Usage and Training: https://www.hmc.edu/cis/services/cognos-reporting-training-and-usage-support/ | |
| - Cognos Report Assistance Requests: https://www.hmc.edu/cis/services/cognos-reporting-assistance-requests/ | |
| - Cognos Maintenance and publishing of metadata: https://www.hmc.edu/cis/services/cognos-maintenance-and-publishing-of-metadata/",https://www.hmc.edu/cis/services/cognos-reporting-account-management/ | |
| Cognos Reporting: Training and Usage Support,"Cognos Business Intelligence is a web-based, integrated business intelligence suite by IBM, providing a toolset for reporting data from HMC's student information system CX and other databases. The software offers training, documentation, and report generation for HMC faculty, staff, and emeritus, enabling departments to make informed decisions by discovering trends, generating government reports, and creating mailing lists. First-time users must contact the Help Desk at helpdesk@hmc.edu to set up an account, and access requires an HMC network or VPN and a supported browser. Individual and group training appointments are available, with basic vendor training accessible through the Cognos site help menu. | |
| Related Links: | |
| - Cognos Account Management: https://www.hmc.edu/cis/services/cognos-reporting-account-management/ | |
| - Cognos Reporting assistance/requests: https://www.hmc.edu/cis/services/cognos-reporting-assistance-requests/ | |
| - Cognos Maintenance and publishing of metadata: https://www.hmc.edu/cis/services/cognos-maintenance-and-publishing-of-metadata/",https://www.hmc.edu/cis/services/cognos-reporting-training-and-usage-support/ | |
| Cognos: Reporting Assistance Requests,"Cognos Business Intelligence is an IBM web-based toolset primarily used for reporting data from HMC's student information system, CX, with capabilities to integrate with other databases. The service provides reporting assistance to HMC faculty, staff, and emeritus, helping departments make informed decisions by discovering trends, generating government reports, and creating mailing lists. CIS offers support by refining and composing reports, providing output, publishing reports for future use, and scheduling email distributions. First-time users must contact the Help Desk at helpdesk@hmc.edu to set up an account, and access requires an HMC network or VPN and a supported browser. | |
| Related Links: | |
| - Cognos Account Management: https://www.hmc.edu/cis/services/cognos-reporting-account-management/ | |
| - Cognos Training and Usage Support: https://www.hmc.edu/cis/services/cognos-reporting-training-and-usage-support/ | |
| - Cognos Maintenance and publishing of metadata: https://www.hmc.edu/cis/services/cognos-maintenance-and-publishing-of-metadata/",https://www.hmc.edu/cis/services/cognos-reporting-assistance-requests/ | |
| Cognos: Maintenance and Publishing of Metadata,"Cognos Business Intelligence is an IBM web-based suite designed for reporting and analyzing data, primarily from HMC's student information system (CX) but capable of integrating with other databases. The software enables HMC faculty, staff, and emeritus to generate reports, discover trends, and access information through packages and models organized by departmental needs and security privileges. Users can access Cognos at myreport.hmc.edu, with first-time access requiring Help Desk support, and must use an HMC network or VPN with a supported browser. For new data or field changes, users should contact the Help Desk at helpdesk@hmc.edu. | |
| Related Links: | |
| - Cognos Account Management: https://www.hmc.edu/cis/services/cognos-reporting-account-management/ | |
| - Cognos Training and Usage Support: https://www.hmc.edu/cis/services/cognos-reporting-training-and-usage-support/ | |
| - Cognos Reporting Assistance Requests: https://www.hmc.edu/cis/services/cognos-reporting-assistance-requests/",https://www.hmc.edu/cis/services/cognos-maintenance-and-publishing-of-metadata/ | |
| Computer Labs,"The Sprague computer lab, located on the 1st floor of the Norman F. Sprague Center, provides access to 7 M1 24-inch iMacs and 5 Dell Optiplex PCs for faculty, students, staff, and emeritus at HMC on a first-come, first-serve basis. The lab is open 24/7 and accessible after-hours via ID card swipe, with desktops authenticatable using HMC credentials. Systems are equipped with academic software packages, and users can request additional application installations through the CIS Help Desk. For software or hardware issues, users can contact the Help Desk at helpdesk@hmc.edu or 909.607.7777. | |
| Related Services: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Printers: https://www.hmc.edu/cis/services/printing/ | |
| Related Links: | |
| - What software is installed on lab computers?: https://docs.google.com/document/d/1h-H67Vjx3G1fN0U2Lg2MwxaX7WqneTHTy4jUN30LaZw/pub",https://www.hmc.edu/cis/services/computer-labs/ | |
| Computer Upgrade Program,"The CIS Computer Upgrade Program at Harvey Mudd College is a strategic initiative designed to standardize computer equipment, provide adequate computing resources for staff and faculty, ensure regular equipment refreshment, guide departmental purchases, and potentially reduce costs through consolidated equipment acquisitions. Currently available to HMC faculty and staff, the program is developing a database for employees to check eligibility, with the CIS Help Desk serving as an interim resource for system eligibility inquiries. | |
| Related Links: | |
| - Computer Upgrade Program: https://sites.google.com/g.hmc.edu/cis-cup/home | |
| Related Services: | |
| - Computer Labs: https://www.hmc.edu/cis/services/computer-labs/ | |
| - Loaner Program: https://www.hmc.edu/cis/services/loaner-program/ | |
| - Recommended Systems: https://www.hmc.edu/cis/services/recommended-systems/",https://www.hmc.edu/cis/services/equipment-replacement-program/ | |
| Course Mailing Lists,"CIS provides multiple methods for course mailing lists at HMC, including Google Groups, HMC Portal, and Sakai Email Archive tool, which are available to faculty and emeritus. Faculty can access and manage course mailing lists through Google Groups, view students and email classes via the portal, and utilize Sakai's Email Archive tool for communication. Google Groups allows members to add/remove group members and view archived messages, with default settings restricting member visibility and group access. The HMC Portal serves as a one-way faculty-to-student communication system, while the Sakai Email Archive tool offers flexible configuration options for creating mailing lists and maintaining message archives. Login pages are provided for Google Groups, Sakai, and the Portal, with additional related services and support resources available. | |
| Related Links: | |
| - List of automatically generated course mailing lists: https://docs.google.com/spreadsheets/d/e/2PACX-1vRljfPeV0uChKq2M2Tgw_NAoNlD1wHW6Nz1Ety0obWdOij2BbdoswT8ezARj_HTPB5tnPdokW7MgmW5/pubhtml | |
| - FAQ for Google Groups: https://docs.google.com/document/d/1Z6lHdJWQEjp7HMmP6xaFl6LlXrCFBCGFBZnH_OkWI64/pub | |
| - Sakai Help: https://sakai.claremont.edu/portal/help/main",https://www.hmc.edu/cis/services/course-mailing-lists/ | |
| Course and Personal Websites,"The Office of Communications and Marketing manages the core HMC website using WordPress and collaborates with department content editors, offering multiple website hosting options for faculty, students, and staff. These options include Sakai for course and project sites, Google Workspace Sites for clubs and personal interests, pages.hmc.edu for static HTML sites, and DreamHost for developing active sites with various programming languages or personal WordPress blogs. Users can access these services by emailing helpdesk@hmc.edu, with CIS providing support for these platforms. | |
| Related Links: | |
| - DreamHost: http://www.dreamhost.com/ | |
| - Google Workspace Sites: https://sites.google.com/ | |
| - HMC Communications and Marketing: https://www.hmc.edu/communications/ | |
| - Sakai at The Claremont Colleges: http://sakai.claremont.edu",https://www.hmc.edu/cis/services/websites/ | |
| CX (Student Information System): Account Management,"CX is an enterprise information system developed by Jenzabar, Inc. and used by HMC and other Claremont Colleges to store and manage student and college data through integrated modules, enabling efficient data access and updates for faculty, staff, and emeritus. Accessible via a web interface or PC software installation, CX requires VPN when not on the staff wired network, and account creation or changes can be requested through supervisors contacting the Help Desk at helpdesk@hmc.edu. | |
| Related Services: | |
| - CX (Student Information System): Usage Support: https://www.hmc.edu/cis/services/cx-student-information-system-usage-support/ | |
| - CX (Student Information System): Data Import and Export: https://www.hmc.edu/cis/services/cx-student-information-system-data-import-and-export/ | |
| Related Links: | |
| - Myjenzabar.net: http://www.myjenzabar.net",https://www.hmc.edu/cis/services/cx-student-information-system-account-management/ | |
| CX (Student Information System): Data Import and Export,"CX, an enterprise information system developed by Jenzabar, Inc., is utilized by HMC and other Claremont Colleges to store and manage student and college data through integrated modules, enabling efficient data access and updates viewable on the HMC Portal. The system supports bulk data imports and exports between various databases and spreadsheets, such as Enrollment Manager, OnBase, PowerFaids, Room Draw, and Insurance Waivers, and is available to HMC faculty, staff, and emeritus personnel. Access requires VPN when not on the staff wired network, and users should contact the Help Desk at helpdesk@hmc.edu for service inquiries. | |
| Related Links: | |
| - CX (Student Information System): Usage Support: https://www.hmc.edu/cis/services/cx-student-information-system-usage-support/ | |
| - CX (Student Information System): Account Management: https://www.hmc.edu/cis/services/cx-student-information-system-account-management/ | |
| - CX 8.1 Web Interface: https://www.google.com/url?q=http://cx-hmc.cx.claremont.edu:51080/CXConnect.htm&sa=D&usg=ALhdy29dP417lstN7VBGBiR9wukKxGqP6w",https://www.hmc.edu/cis/services/cx-student-information-system-data-import-and-export/ | |
| CX (Student Information System): Usage Support,"CX, an enterprise information system from Jenzabar, Inc., is used by HMC and other Claremont Colleges to store and manage student and college data through integrated modules, accessible via the HMC Portal. The service provides usage support for CX access software like QuickMate/Putty and CX Web Interface 8.1, helping faculty, staff, and emeritus resolve issues and modify menus and screens. Users can access the CX 8.1 Web Interface through a VPN if not on the staff wired network and should contact the Help Desk at helpdesk@hmc.edu for assistance. | |
| Related Links: | |
| - CX (Student Information System): Account Management: https://www.hmc.edu/cis/services/cx-student-information-system-account-management/ | |
| - CX (Student Information System): Data Import and Export: https://www.hmc.edu/cis/services/cx-student-information-system-data-import-and-export/ | |
| - Myjenzabar.net: http://www.myjenzabar.net",https://www.hmc.edu/cis/services/cx-student-information-system-usage-support/ | |
| Data Management Plan (DMP) Support,"Data Management Plan (DMP) Support is a service helping researchers create comprehensive documents outlining data management strategies during and after research projects. The Claremont Colleges Library recommends using DMPTool to create DMPs, which are increasingly required by funding agencies when applying for grants. The library is an institutional member of Dryad, a data repository enabling researchers to make datasets discoverable, reusable, and citable at no cost. This service is available to HMC faculty, students, staff, and emeritus, with support provided via email at library@claremont.edu for one-on-one assistance with DMPTool and Dryad. | |
| Related Links: | |
| - The Claremont Colleges Library: Research Data Management: https://library.claremont.edu/managing-research-data/ | |
| - The Claremont Colleges Library: Dryad: https://library.claremont.edu/dryad/ | |
| - DMPTool Introduction Video: https://vimeo.com/82408192 | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/",https://www.hmc.edu/cis/services/data-management-plan-dmp-support/ | |
| Digital Signage,"CIS supports digital signs across the HMC campus using Chrome Sign Builder, with departmental signs managed by designated content managers after CIS deployment. These signs can display various content types including menu items, news, and campus information, and are available to HMC faculty and staff. To request a new sign, individuals should contact Facilities and Maintenance to ensure proper TV mounting, and for assistance with existing signs, they can reach out to the Help Desk at helpdesk@hmc.edu. | |
| Related Links: | |
| - Content Manager 101: http://vimeopro.com/fourwindsinteractive/contentmanager101 | |
| - Chrome Sign Builder: https://chrome.google.com/webstore/detail/chrome-sign-builder/odjaaghiehpobimgdjjfofmablbaleem | |
| - Facilities and Maintenance: https://www.hmc.edu/facilities-maintenance/",https://www.hmc.edu/cis/services/digital-signage/ | |
| Dorm WiFi and Ethernet Ports,"HMC students have access to the network through wired ethernet ports and wireless networks, with CIS implementing a ""One Port Per Pillow Policy"" that ensures at least one wired port per student in dorms. Students can connect via ethernet by using a cat5 or higher cable, targeting the top left port, or wirelessly using Claremont-WPA (preferred) or Claremont-ETC for devices without WPA2-Enterprise support. For additional network ports or WiFi coverage issues, students are advised to contact the CIS Help Desk at helpdesk@hmc.edu or 909.607.7777. | |
| Related Links: | |
| - Wireless Networks: https://www.hmc.edu/cis/services/wireless-networks/ | |
| - Submit a request for wireless help: https://docs.google.com/forms/d/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM/viewform?edit_requested=true | |
| - Dorm Network Resource Policy: https://www.hmc.edu/cis/about-cis/policies/dorm-network-resource-policy/ | |
| - Recommended Personal Switches, Routers, and Access Points: https://docs.google.com/document/d/13hJBgBVmnLJJJ3uO2Q2-0-W-RqVg0i82-Bselc9n3uE/pub",https://www.hmc.edu/cis/services/dorm-wifi-and-ethernet-ports/ | |
| Duo Two-Factor Authentication,"HMC is implementing Duo Security two-factor authentication across the Claremont Colleges to enhance account security by requiring an additional verification method through a physical device during login. This second layer of security helps prevent unauthorized access even if username and password are compromised, supporting various hardware devices like smartphones and tokens for faculty, staff, and students. Users will be automatically prompted to verify their identity when accessing Duo-protected services, and for urgent verification issues outside help desk hours, Campus Safety can be contacted at (909)607-2000. Duo complements existing login credentials without replacing them, providing an extra security measure against increasing security breaches and phishing incidents. | |
| Related Services: | |
| - Encryption: https://www.hmc.edu/cis/services/encryption/ | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Spam and Virus Filtering: https://www.hmc.edu/cis/services/spam-and-virus-filtering/ | |
| Related Links: | |
| - Setting up the Duo Mobile app at HMC: https://docs.google.com/document/d/e/2PACX-1vSWVbem076BEt3ZQq3UKPA2yDlbuS7zvspK1xcHx3na8iKMVZ7UXItAmGHTBG4T0yx-mCwM8HrgF1Pi/pub | |
| - Questions and Answers about Duo Two Factor Authentication with HMC Credentials: https://docs.google.com/document/d/1UHlq8zQDmmX2m4Tya0SvVszB1-9xqViVITuyWs5lriI/pub | |
| - Duo Guide to Two-Factor Authentication: https://guide.duo.com/ | |
| - Adding a New Device to Duo: https://guide.duo.com/universal-prompt#add-another-device",https://www.hmc.edu/cis/duo-two-factor-authentication/ | |
| Eduroam Wireless Roaming,"Eduroam is an education wireless roaming service that enables users from participating institutions (researchers, teachers, students, staff) to securely access the Internet using their home institution's credentials at any Eduroam-enabled location. The service authenticates users through their home institution while the visited network authorizes network resource access. Available to HMC faculty, students, staff, alumni, and visitors from other Eduroam-configured institutions, users can connect by selecting the Eduroam network and entering their <userid>@hmc.edu credentials. For assistance, users can contact the Help Desk at helpdesk@hmc.edu or 909.607.7777. | |
| Related Links: | |
| - Wireless Networks: https://www.hmc.edu/cis/services/wireless-networks/ | |
| - Submit a request for wireless help: https://docs.google.com/forms/d/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM/viewform?edit_requested=true | |
| - eduroam: https://www.eduroam.us/ | |
| - eduroam FAQs: https://www.eduroam.org/faqs/",https://www.hmc.edu/cis/services/eduroam-wireless-roaming/ | |
| Email,"CIS provides Harvey Mudd College email accounts through Google Workplace for faculty and students, and Microsoft 365 for staff, with alumni retaining G Suite accounts indefinitely. Users can be reached through multiple email addresses (username@hmc.edu, username@g.hmc.edu, and for staff, username@m.hmc.edu), with Cisco IronPort used for spam filtering. The service is available to faculty, students, staff, alumni, and emeritus at HMC, and can be accessed via HMC Gmail Account or Microsoft 365 login, with support available through the Help Desk. | |
| Related Links: | |
| - Google Apps Learning Center: https://workspace.google.com/ | |
| - HMC Email Flow: https://drive.google.com/file/d/0B3M48dV5JsLVNEVITG5TZ0Q1Zms/edit?usp=sharing | |
| - IronPort Spam Quarantine: https://docs.google.com/document/d/1vOPdsG6GUpeHqXcYHSjNOJUp4mFYBBfu5Zyw-4Pqflg/pub | |
| - Microsoft 365 Getting Started: http://office.microsoft.com/en-us/office365-suite-help/start-using-outlook-web-app-for-email-and-calendars-HA103105767.aspx",https://www.hmc.edu/cis/services/e-mail/ | |
| File Sharing,"File sharing at Harvey Mudd College (HMC) is a collaborative service providing users with cloud storage and file exchange options through Google Drive and Sakai. These self-service platforms are available to faculty, students, staff, alumni, and emeritus across The Claremont Colleges, enabling seamless file access and collaboration. Users can log in to Sakai at sakai.claremont.edu or Google Drive at docs.g.hmc.edu, and for support, they are advised to contact helpdesk@hmc.edu. | |
| Related Links: | |
| - HMC Google Workplace: https://www.hmc.edu/cis/services/gsuite/ | |
| - Google Drive: My Drive and Team Drive: https://www.hmc.edu/cis/google-drive-my-drive-and-team-drive/ | |
| - Sakai: https://www.hmc.edu/cis/services/sakai-support/ | |
| - Sakai Login Page: http://sakai.claremont.edu/ | |
| - Google Drive: http://docs.g.hmc.edu",https://www.hmc.edu/cis/services/file-sharing/ | |
| """Footprints"" Help Desk Ticket Tracking System","""Footprints"" is a ticket tracking system used by CIS at HMC to manage help requests, accessible to faculty, students, and staff. Tickets can be created by sending an email to helpdesk@hmc.edu, submitting specific request forms, or through CIS, with an automated email notification system that tracks ticket updates and closure. After-hours support requests require at least one week's advance notice, and all CIS services can be requested through this ticketing system. | |
| Related Links: | |
| - AV Request Form: https://hmc.kualibuild.com/app/64791a1f349df80208a9be0b/start | |
| - Laptop Cart Reservation Form: [No link provided] | |
| - Additional Services: helpdesk@hmc.edu",https://www.hmc.edu/cis/services/footprints-helpdesk-ticket-tracking-system/ | |
| Google Apps - Adding new features,"Google's G Suite offers additional apps through the Google Apps Marketplace that provide extra functionality for existing Google Apps like Docs, Drive, and Gmail, with some apps being free and others requiring payment. Apps can be activated by individual users or require administrator-level activation, such as Google Plus and Kissflow, which follow a specific CIS process involving request, testing, notification, activation, and monitoring for concerns. The service is available to Faculty, Students, Staff, Alumni, and Emeriti at HMC, and can be accessed by contacting the Help Desk. | |
| Related Links: | |
| - Google Apps Marketplace: https://apps.google.com/marketplace/ | |
| - HMC Google Workplace: https://www.hmc.edu/cis/services/gsuite/ | |
| - Google Groups Mailing Lists: https://www.hmc.edu/cis/services/google-groups-mailing-lists/ | |
| - Email: https://www.hmc.edu/cis/services/e-mail/ | |
| - Help Desk Email: mailto:helpdesk@hmc.edu | |
| - Help Desk Phone: tel:+19096077777",https://www.hmc.edu/cis/services/google-apps-adding-new-features/ | |
| Google Drive: My Drive and Team Drive,"Google Drive is a file storage and synchronization service by Google, part of HMC G Suite, offering unlimited storage and collaboration tools. The service is divided into two components: My Drive and Team Drive, with distinct features including file ownership, sharing permissions, file deletion policies, and restoration capabilities. My Drive allows individual file ownership and flexible sharing, while Team Drive provides collective file management with consistent visibility for team members. Faculty, staff, and students at HMC can access the service by logging in at https://drive.google.com/ using HMC credentials. | |
| Related Links: | |
| - Google Apps: Adding New Features: https://www.hmc.edu/cis/services/google-apps-adding-new-features/ | |
| - Google Groups Mailing Lists: https://www.hmc.edu/cis/services/google-groups-mailing-lists/ | |
| - HMC G Suite: https://www.hmc.edu/cis/services/gsuite/",https://www.hmc.edu/cis/google-drive-my-drive-and-team-drive/ | |
| Google Workspace for Education,"CIS provides Google Workspace accounts for faculty, staff, students, and alumni of HMC, offering access to Gmail, Google Calendar, Google Drive, Google Sites, and other services. Users can access their HMC Workspace accounts by visiting http://mail.g.hmc.edu and logging in with their HMC Credentials username (followed by @g.hmc.edu) and password. For G Suite support, users should contact helpdesk@hmc.edu. The service is available to all Faculty, Students, Staff, Alumni, and Emeriti at HMC. | |
| Related Links: | |
| - Email: https://www.hmc.edu/cis/services/e-mail/ | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Google Apps - Adding New Features: https://www.hmc.edu/cis/services/google-apps-adding-new-features/ | |
| - Google Apps Learning Center: https://support.google.com/a/users#topic=11499463",https://www.hmc.edu/cis/services/gsuite/ | |
| Google Groups Mailing Lists,"HMC uses Google Groups, a service included with Google Workplace, for both automated and non-automated mailing lists, enabling users to create online and email-based groups for discussions, event organization, and connecting people with similar interests. Available to faculty, students, staff, alumni, and emeritus at HMC, the service allows accessing groups through email or online interface, with automated lists for Course, Major, Dorm, and Class year created since Fall 2015. Users can access the service at groups.g.hmc.edu and should contact helpdesk@hmc.edu for support in creating or modifying mailing lists. | |
| Related Links: | |
| - List of automatically generated course mailing lists: https://docs.google.com/spreadsheets/d/e/2PACX-1vRljfPeV0uChKq2M2Tgw_NAoNlD1wHW6Nz1Ety0obWdOij2BbdoswT8ezARj_HTPB5tnPdokW7MgmW5/pubhtml | |
| - Create new Google Group: https://groups.google.com/a/g.hmc.edu/forum/#!creategroup | |
| - G Suite Learning Center: Google Groups: https://gsuite.google.com/learning-center/products/groups/#!/ | |
| - FAQ for groups.g.hmc.edu: https://docs.google.com/document/d/1Z6lHdJWQEjp7HMmP6xaFl6LlXrCFBCGFBZnH_OkWI64/pub | |
| - Video: Finding and Joining Google Groups: https://youtu.be/CTEvpvexqOA | |
| - Video: Emailing Class and Departmental Lists: https://youtu.be/_Y-K9J-2O6Q",https://www.hmc.edu/cis/services/google-groups-mailing-lists/ | |
| Gradescope,"Gradescope is an online grading platform that enhances the grading process by making it faster, more consistent, and fairer. Harvey Mudd College (HMC) provides an institutional license enabling free account creation for faculty and students, with faculty gaining access to premium features like flexible rubrics, autograding for programming assignments, answer grouping, and Sakai integration. The service is available to all HMC faculty and students, with a home page at https://www.gradescope.com/ and comprehensive documentation for both faculty and students on using the platform. | |
| Related Links: | |
| - Integrating Gradescope with Sakai for Faculty: https://docs.google.com/document/d/e/2PACX-1vTflcNQY6tOhKD5XE5Bh16oD02F1MtS-nsB7u15rEBFYF8-c7VbiJ-lM6KwzM0nF09WV5tDNG_ehaCX/pub | |
| - Gradescope Instructions for Students: https://docs.google.com/document/d/e/2PACX-1vQ457bbbgIzE5hR-uSHZcmw-YdN1WTqzhNnSQwOXRNDQSmPwit4V25sZfa2dxNuiGIY-I9y5ABeJV-X/pub | |
| - Gradescope video tutorials: https://www.gradescope.com/get_started | |
| - Gradescope Remote Assessment FAQ: https://www.gradescope.com/help#help-center-section-remote-assessment",https://www.hmc.edu/cis/services/gradescope/ | |
| Hard Drive Encryption,"Hard drive encryption is a security service using cryptographic algorithms to protect data on hard drives, ensuring that unauthorized users cannot access the information without the appropriate key or password. At HMC, CIS recommends using BitLocker for Windows computers or FileVault for Apple computers to encrypt entire operating system volumes, with specific requirements including Windows 10/11 Pro editions and Trusted Platform Module (TPM) for BitLocker, and Mac OS X 10.7 or higher for FileVault. Users receive a unique recovery key during setup, which is crucial for decrypting data in scenarios like unexpected power outages or system moves, and should be stored securely in encrypted locations like Google Drive or password managers. The service is available to all HMC faculty, students, and staff, with the CIS Help Desk offering assistance in implementing hard drive encryption. | |
| Related Links: | |
| - LastPass: https://www.hmc.edu/cis/services/lastpass/ | |
| - Trusted Platform Module Overview: https://learn.microsoft.com/en-us/windows/security/information-protection/tpm/trusted-platform-module-overview | |
| - Turn on device encryption: https://support.microsoft.com/en-us/windows/turn-on-device-encryption-0c453637-bc88-5f74-5105-741561aae838# | |
| - Use FileVault to encrypt your Mac: https://support.apple.com/en-us/HT204837 | |
| - Encrypt Mac data with FileVault: https://support.apple.com/guide/mac-help/encrypt-mac-data-with-filevault-mh11785/13.0/mac/13.0 | |
| - HMC Google Workplace: https://www.hmc.edu/cis/services/gsuite/ | |
| - Password and Account Management: https://www.hmc.edu/cis/services/password-and-account-management-kiosk/",https://www.hmc.edu/cis/services/encryption/ | |
| Harvey Mudd College App,"The Harvey Mudd College app is a comprehensive mobile application designed for faculty, students, and staff, offering access to campus essentials like email, portal, dining, events, and campus maps, as well as student life resources including the IMPACT Leadership Program, student services, residence halls, and athletics. The app provides campus resources such as the student handbook, honor code, and safety information, and includes COVID-19 resources like contact tracing. Users can download the app from their phone's respective app store (Google Play for Android or App Store for iOS) and log in using their HMC credentials. | |
| Related Links: | |
| - HMC Email Service: https://www.hmc.edu/cis/services/e-mail/ | |
| - HMC Portal: https://www.hmc.edu/cis/services/portal-student-usage/ | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Android App: https://play.google.com/store/apps/details?id=com.oohlala.hmc | |
| - iOS App: https://apps.apple.com/us/app/harvey-mudd-college/id1271479884",https://www.hmc.edu/cis/harvey-mudd-college-app/ | |
| High Performance Computing Support,"CIS provides High Performance Computing (HPC) support for Harvey Mudd College faculty, students, and staff through the ACCESS NSF-funded project, offering services such as selecting appropriate HPC resources, obtaining computing resource allocations, and setting up computing environments and workflows. The Academic and Research Computing Services (ARCS) team assists users in accessing a network of supercomputers across the United States, with support available by contacting the CIS Help Desk at helpdesk@hmc.edu or calling 909.607.7777. | |
| Related Links: | |
| - HPC at Harvey Mudd College: https://www.hmc.edu/cis/about-cis/hpc-at-hmc/ | |
| - ACCESS (Advanced CyberinfrastructureCoordination Ecosystem: Services & Support): https://access-ci.org/",https://www.hmc.edu/cis/services/high-performance-computing-support/ | |
| HMC Credentials,"HMC Credentials is an Identity and Access Management (IAM) initiative by CIS that introduces a unified login system combining HMC User ID and HMC Password, applicable to faculty, students, staff, alumni, payers, emeriti, trustees, and applicants at Harvey Mudd College. The new system represents a shift from application-specific credentials to a single set of credentials, with many services now supporting Single Sign-On (SSO), allowing users to log in once and access multiple services. CIS staff will never request users' HMC credential passwords, and new users receive an email with instructions for setting up their credentials and security questions. | |
| Related Links: | |
| - IAM@HMC Initiative: https://www.hmc.edu/cis/it-matters/iamhmc/ | |
| - Rapid Identity Portal: https://identity.hmc.edu | |
| - How do I reset my password?: https://docs.google.com/document/d/1zja7O_61L9gc5eu7DknK4d-ro8hbD9K0aHzBM4Yu7Bs/edit?usp=sharing",https://www.hmc.edu/cis/services/hmc-credentials/ | |
| iClickers,"iClickers are a personal response system used in classrooms for various purposes like review sessions and obtaining student feedback, utilizing a wireless receiver to record and display student votes through software on an instructor's laptop. At Harvey Mudd College (HMC), CIS offers iClicker sets that faculty can check out for a semester or single class, with training and software configuration provided, and ARCS offering syllabus integration consultations. Faculty, students, and staff can obtain sets of 50 iClickers and wireless base stations from the CIS Help Desk, with students potentially required to rent or purchase their own for large lecture classes through Huntley Bookstore. To access the service, CIS typically emails faculty before classes start, and interested instructors can contact the Help Desk at helpdesk@hmc.edu, providing course details such as name, number, meeting time, location, and class size. | |
| Related Links: | |
| - Huntley Bookstore: https://www.bkstr.com/claremontstore/home | |
| - iClicker Website: https://www.iclicker.com/",https://www.hmc.edu/cis/services/iclickers/ | |
| Kuali Build,"Kuali Build is a code-free, cloud-based SaaS application development platform with business process management functionality, offering an intuitive way to create forms and workflows for various purposes such as collecting feedback, notifying users, creating approval pathways, and enabling responsive user experiences. The service is available to faculty, students, staff, alumni, payers, emeriti, trustees, and applicants at HMC, and access is granted through HMC Credentials, with initial setup instructions sent via email to the user's non-HMC address. | |
| Related Services: | |
| - Password and Account Management: https://www.hmc.edu/cis/services/password-and-account-management-kiosk/ | |
| - Online Form Builders: https://www.hmc.edu/cis/?page_id=3366 | |
| Related Links: | |
| - Kuali-Build Documentation: https://docs.google.com/document/d/12Z6q39juz9B4DvaDSEKj5-0hZ_x-ndVDuM8x8g9RCXw/edit?usp=sharing",https://www.hmc.edu/cis/services/online-form-builders/kuali-build/ | |
| Lab Software in CIS Managed Labs and Carts,"CIS maintains a comprehensive software inventory for systems in the Sprague 1st Floor Lab, Linde Activities Center Lab, and Laptop Carts, with annual updates performed each summer based on community feedback. The detailed software list is accessible through a published Google Docs document, providing users with current information about installed applications across these managed computing environments. | |
| Related Links: | |
| - Lab Software List: https://docs.google.com/document/d/1h-H67Vjx3G1fN0U2Lg2MwxaX7WqneTHTy4jUN30LaZw/pub | |
| - Computer Labs: https://www.hmc.edu/cis/services/computer-labs/ | |
| - Laptop Cart Reservation: https://www.hmc.edu/cis/services/laptop-cart-reservation/",https://www.hmc.edu/cis/services/lab-software/ | |
| Laptop Cart Reservation,"CIS manages three laptop carts containing 30 macOS-based laptops configured like CIS Lab Systems, with each cart holding 10 laptops. The service is available to HMC faculty and staff, and three additional laptops are dedicated to Technology Rich Classrooms (SCTL 2450, 2454, 2460). To reserve a cart, users can submit a request through the Laptop Cart Reservation Request Form or email helpdesk@hmc.edu, with confirmation expected within 2 school days. CIS aims to meet all requests by working with faculty to determine the appropriate number of laptops needed. | |
| Related Links: | |
| - What's installed on lab computers: https://docs.google.com/document/d/1h-H67Vjx3G1fN0U2Lg2MwxaX7WqneTHTy4jUN30LaZw/pub | |
| - Laptop Cart Reservation Request Form: http://hmc.kualibuild.com/action/659f12c404641a01a60c5b9c | |
| Related Services: | |
| - Loaner Program: https://www.hmc.edu/cis/services/loaner-program/ | |
| - Computer Labs: https://www.hmc.edu/cis/services/computer-labs/",https://www.hmc.edu/cis/services/laptop-cart-reservation/ | |
| LastPass,"LastPass is a cloud-based password manager that allows Harvey Mudd College (HMC) faculty, staff, students, and alumni to securely store website credentials, notes, and other data. The service offers two main options: LastPass Business for work-related university passwords (requiring Duo two-factor authentication) and LastPass Premium for personal use, which can be accessed via the LastPass website, browser plugin, or mobile applications. Users can generate complex passwords, receive activation emails, and optionally link personal and work accounts. New users can activate their accounts through the HMC LastPass self-service portal, and support is available through helpdesk@hmc.edu for account activation issues. | |
| Related Links: | |
| - HMC LastPass FAQ: https://docs.google.com/document/d/e/2PACX-1vRlR-2SMCw52rqMtQ2bpyFIc2WrZRYgJZpdcOULe81f7SvdRtU_zjgVol3OZE5bqsIzlE_0g5Tpn_3z/pub | |
| - LastPass Business: Getting Started for Employees YouTube video: https://youtu.be/oa9apKp_mHs | |
| - HMC's Guide to Password Managers: https://docs.google.com/document/d/1G9q7EHJTNk3djoVZCUvq1pV8OB-JCe-15Az4ke9Gnyg/edit?usp=sharing",https://www.hmc.edu/cis/services/lastpass/ | |
| Lecture Capture,"CIS uses the Mediasite lecture capture system to record audio, video, and screen capture in 8 Shanahan Center classrooms and 3 Galileo Auditoria, automatically distributing recordings through Sakai. Recordings remain on Mediasite servers until semester-end, then move to USS's Google Drive video archive, with options to extend hosting. Faculty and staff at HMC can request lecture capture by using the AV Request Form or emailing helpdesk@hmc.edu, while students needing accommodations should contact the ADA/Title IX coordinator. Mediasite features include embedding questions, searching slide text, and a flexible player layout. | |
| Related Links: | |
| - Audiovisual Event Support: https://www.hmc.edu/cis/services/audiovisual-event-support/ | |
| - Classroom Technologies: https://www.hmc.edu/cis/services/classroom-technologies-2016/ | |
| - AV Equipment in HMC Class/Meeting Rooms: http://goo.gl/4Mj1Nx | |
| - AV Request Form: https://hmc.kualibuild.com/app/builder/app/64791a1f349df80208a9be0b/start | |
| - Mediasite Home Page: http://www.sonicfoundry.com/mediasite",https://www.hmc.edu/cis/services/lecture-capture/ | |
| Lightboard,"The Lightboard is an interactive whiteboard service available to HMC Faculty, Staff, and Students, enabling users to draw on a glass surface while maintaining eye contact with their audience. The setup includes a Lightboard, video camera, and wireless microphone; users simply press record, activate the microphone, and begin their lesson. After recording, the video requires flipping to ensure correct image orientation, which can be done using free software. To schedule Lightboard usage, users must email the CIS Help Desk at helpdesk@hmc.edu. | |
| Related Links: | |
| - How to use the Lightboard (Video): https://drive.google.com/file/d/1IsFsK08iqIxlQxVoOPiepWg9Om3ZyHXm/view | |
| - Lightboard User Guide: https://docs.google.com/document/d/e/2PACX-1vR4eW0g6qufiSVh1V72Gg9bQ6QOnIXnH8Y-K6whsT9-szNKE5Z3tnI0HUORp4ESzo7-9WcjyFdBvcZm/pub | |
| - Best Practices for Using the Lightboard: https://docs.google.com/document/d/e/2PACX-1vQUMR3Agnnm5kcHgjGvGga7hX0rXvR8bCH83Kg82ZPRO4n1nthbrp8LYQYlN2_oS_rI-KLeDCgdHKnK/pub",https://www.hmc.edu/cis/services/lightboard/ | |
| Loaner Program,"The CIS Help Desk provides a loaner program offering short-term equipment loans to the HMC community, including macOS and PC laptops, tablets, iPads, and presentation equipment. Faculty, staff, and students can request devices for academic and administrative purposes such as personal computer failure, technology exploration, and presentations. The service is available to all HMC community members, and individuals can request a loaner by completing the online loaner request form. | |
| Related Links: | |
| - Loaner Request Form: https://hmc.kualibuild.com/app/648b7c16e0996f02081d9d70/run | |
| - CIS Computer Labs: https://www.hmc.edu/cis/services/computer-labs/",https://www.hmc.edu/cis/services/loaner-program/ | |
| Microsoft 365,"CIS offers Microsoft 365 accounts to faculty, staff, and students at HMC for email and calendaring, with accounts that can be added to Outlook and accessed through web interfaces on modern browsers and mobile devices. Users can log in to Microsoft 365 using their email address and HMC Credentials password, and can request support by contacting helpdesk@hmc.edu. | |
| Related Services: | |
| - Email: https://www.hmc.edu/cis/services/e-mail/ | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - HMC Google Workplace: https://www.hmc.edu/cis/services/gsuite/ | |
| - Microsoft 365 Education for Students: https://www.hmc.edu/cis/services/office-365-education-for-students/ | |
| - Microsoft OneDrive: https://www.hmc.edu/cis/microsoft-onedrive/ | |
| Related Links: | |
| - Microsoft 365 Getting Started: https://support.office.com/en-us/article/get-started-with-office-365-education-ab02abe5-a1ee-458c-b749-5b44416ccf14 | |
| - Set up Microsoft 365 on your mobile device: https://support.office.com/en-us/article/Install-apps-on-your-mobile-devices-7dabb6cb-0046-40b6-81fe-767e0b1f014f?ui=en-US&rs=en-US&ad=US",https://www.hmc.edu/cis/services/office-365/ | |
| Microsoft 365 Education for Students,"Microsoft 365 Education for Students is a service provided by Harvey Mudd College that offers students free access to the Microsoft Office Suite of Applications using their HMC email address. Students can verify their eligibility and access the service by visiting Microsoft 365 for Students website. The service is exclusively available to students enrolled at HMC and is part of a broader range of academic software and technology services offered by the college. | |
| Related Links: | |
| - Microsoft 365 Education: http://products.office.com/en-us/student | |
| Related Services: | |
| - Academic Software: https://www.hmc.edu/cis/services/academic-and-scientific-software-support// | |
| - Microsoft 365: https://www.hmc.edu/cis/services/office-365/ | |
| - Lab Software in CIS Managed Labs and Carts: https://www.hmc.edu/cis/services/lab-software/ | |
| - Microsoft OneDrive: https://www.hmc.edu/cis/microsoft-onedrive/",https://www.hmc.edu/cis/services/office-365-education-for-students/ | |
| Microsoft Defender,"Microsoft Defender is an anti-virus program designed for HMC faculty and staff, providing real-time protection against viruses, ransomware, spyware, and other malicious software by continuously monitoring devices, files, and online activities. The CIS Help Desk handles installation for faculty and staff computers, transitioning from Trend Micro Apex One, while students can download the MS Defender security app and sign in with HMC credentials on up to 5 devices. For installation questions, users can contact helpdesk@hmc.edu. | |
| Related Links: | |
| - MS Defender security app: https://www.microsoft.com/en-us/microsoft-365/microsoft-defender-for-individuals | |
| - Spam and Virus Filtering: https://www.hmc.edu/cis/services/spam-and-virus-filtering/",https://www.hmc.edu/cis/services/microsoft-defender/ | |
| Microsoft OneDrive,"Microsoft OneDrive is a cloud-based file hosting service by Microsoft that enables users to store, access, and share data through web browsers or mobile devices. Staff at HMC can utilize this service by logging in with their HMC credentials at the OneDrive sign-in page. The platform allows users to share information publicly or with specific groups and offers a desktop application for enhanced functionality. | |
| Related Links: | |
| - Microsoft OneDrive sign-in: https://onedrive.live.com/about/en-us/signin/ | |
| - Microsoft 365: https://www.hmc.edu/cis/services/office-365/",https://www.hmc.edu/cis/microsoft-onedrive/ | |
| Mudd Shots,"Mudd Shots is a website containing student photos for each dorm and graduating year at Harvey Mudd College (HMC), now accessible through the HMC Portal, which includes photos of both HMC and non-HMC students registered for courses. The service is available exclusively to HMC faculty, students, and staff, and can only be accessed by using a wired ethernet connection on the HMC campus or by connecting through a VPN. | |
| Related Links: | |
| - VPN Service: https://www.hmc.edu/cis/services/vpn/ | |
| - Class of 2025: https://muddshots.hmc.edu/hmc_2025.html | |
| - Class of 2026: https://muddshots.hmc.edu/hmc_2026.html | |
| - Class of 2027: https://muddshots.hmc.edu/hmc_2027.html | |
| - Class of 2028: https://muddshots.hmc.edu/hmc_2028.html | |
| - All current students: https://muddshots.hmc.edu/hmc_students.html | |
| - HMC Portal: https://portal.hmc.edu/ics/",https://www.hmc.edu/cis/services/mudd-shots/ | |
| Name Changes,"HMC provides a name change service distinguishing between legal and campus names for faculty, staff, and students, where individuals can modify their preferred name on campus. Changes are initiated by contacting the Registrar's Office for students or Human Resources Office for faculty and staff, with CIS managing system-wide updates across various accounts. While most changes occur automatically, some systems like Sakai and HMC WordPress require manual updates. Username changes are not typically performed unless necessitated by a legal name change, in which case closer coordination is required across different systems. | |
| Related Links: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Resources for Transgender Students: https://www.hmc.edu/diversity/resources-for-transgender-students/",https://www.hmc.edu/cis/services/name-changes/ | |
| OnBase: Troubleshooting and Maintenance of HMC Solutions (excluding RFC),"OnBase is an enterprise-class software application that electronically captures, stores, and manages various document types including paper, reports, files, and emails, offering advanced document imaging, management, security, and workflow capabilities. Available to HMC faculty and staff, the service provides maintenance, troubleshooting, and modification of existing solutions (excluding RFCs), allowing users to logically link, search, and route documents while integrating notifications and task automation. Users can obtain assistance by contacting the Help Desk at helpdesk@hmc.edu. | |
| Related Services: | |
| - OnBase: Training and Usage Support (excluding RFC): https://www.hmc.edu/cis/services/onbase-training-and-usage-support-for-hmc-solutions-excluding-rfc/ | |
| - OnBase: Account Management (excluding RFC): https://www.hmc.edu/cis/services/onbase-account-management-excluding-rfc-use/ | |
| - OnBase: Solution Development and Implementation: https://www.hmc.edu/cis/services/onbase-solution-development-and-implementation/ | |
| Related Links: | |
| - Community Hyland: https://community.hyland.com/login?returnUrl=/?_gl=1*15psjpa*_ga*MTg4MjAwODAwNi4xNzA5NzcyNTc0*_ga_N3PL677CX8*MTcwOTc3MjYwMC4xLjEuMTcwOTc3MjYxNS4wLjAuMA.. | |
| - Training OnBase: http://Training.onbase.com",https://www.hmc.edu/cis/services/onbase-troubleshooting-and-maintenance-of-hmc-solutions-excluding-rfc/ | |
| OnBase: Account Management (excluding RFC use),"OnBase is a comprehensive software application for electronically capturing, storing, and managing various document types, offering document imaging, management, security, and workflow features for Harvey Mudd College faculty and staff. Access is granted through department solution implementation and license purchase, with security and privileges managed by a System Administrator. Users can access OnBase via a desktop Unity Client installed by CIS or a supported web browser, requiring connection to the Harvey Mudd VPN. For RFC use, users should contact the Help Desk at helpdesk@hmc.edu. | |
| Related Links: | |
| - Community.hyland.com: https://community.hyland.com/login?returnUrl=/?_gl=1*19bqg12*_ga*MTg4MjAwODAwNi4xNzA5NzcyNTc0*_ga_N3PL677CX8*MTcxMTU1NjkwMy4yLjAuMTcxMTU1NjkwNC4wLjAuMA.. | |
| - Training.onbase.com: http://Training.onbase.com",https://www.hmc.edu/cis/services/onbase-account-management-excluding-rfc-use/ | |
| OnBase: Solution Development and Implementation,"OnBase is a comprehensive software application for electronic document management, combining document imaging, security features, and workflow into a single enterprise-class solution for faculty and staff at HMC. The system enables advanced document handling by logically linking, searching, and routing documents across campus, with capabilities for automation, notifications, and inter-system data interactions. Access is granted through solution implementation and license purchase, with installation options including a desktop Unity Client or web browser access. For RFC-related inquiries, users should contact the Help Desk at helpdesk@hmc.edu. | |
| Related Links: | |
| - OnBase Community: https://community.hyland.com/login?returnUrl=/?_gl=1*1af88wu*_ga*Mzc0ODEwMDM0LjE2OTM1OTMwNjk.*_ga_N3PL677CX8*MTY5MzU5MzA2OS4xLjEuMTY5MzU5MzA4My40Ni4wLjA. | |
| - OnBase Training: http://Training.onbase.com",https://www.hmc.edu/cis/services/onbase-solution-development-and-implementation/ | |
| OnBase: Training and Usage Support for HMC Solutions (excluding RFC),"OnBase is a comprehensive software application for electronic document management at HMC, offering document capture, storage, imaging, and workflow capabilities for faculty and staff. The enterprise-class solution enables logical document linking, searching, routing, and automation of tasks across campus, with interaction capabilities between systems. Training is available for departments with an OnBase solution, and users can access assistance through the Help Desk at helpdesk@hmc.edu or utilize online training resources at training.onbase.com. For RFC-related inquiries, users should contact the Help Desk directly. | |
| Related Links: | |
| - OnBase Community: https://community.hyland.com/login?returnUrl=/?_gl=1*1af88wu*_ga*Mzc0ODEwMDM0LjE2OTM1OTMwNjk.*_ga_N3PL677CX8*MTY5MzU5MzA2OS4xLjEuMTY5MzU5MzA4My40Ni4wLjA. | |
| - OnBase Training: http://Training.onbase.com",https://www.hmc.edu/cis/services/onbase-training-and-usage-support-for-hmc-solutions-excluding-rfc/ | |
| Online Form Builders,"CIS supports two main online form builder platforms, Kuali and Google Forms, with specific recommendations based on form complexity and purpose. Google Forms is recommended for simple, informal surveys, while Kuali is preferred for forms requiring data source integration or complex form logic. Formstack support will end in August 2023, and users can contact helpdesk@hmc.edu for assistance in transferring forms. For formal academic research, Qualtrics or other survey tools may be suitable. Users should be aware of FERPA compliance when handling protected data. The service is available to HMC faculty, students, staff, alumni, and emeritus, with access through HMC Google Workplace for Google Forms and Kuali Build for Kuali, using HMC credentials. | |
| Related Links: | |
| - Google Forms: https://docs.google.com/forms/u/0/ | |
| - Qualtrics Product Page for Higher Education: https://www.qualtrics.com/higher-education/ | |
| - Office of Institutional Research and Effectiveness: https://www.hmc.edu/institutional-research/about-the-office-of-institutional-research-and-effectiveness/ | |
| - Office of the Registrar: https://www.hmc.edu/registrar/ | |
| - Google Forms Documentation: https://support.google.com/a/users/answer/9991170?sjid=12962404159987558016-NA&visit_id=638223733585734421-1992145155&rd=1",https://www.hmc.edu/cis/services/online-form-builders/ | |
| OpenDNS Umbrella,"OpenDNS Umbrella is a network security service purchased by the Claremont Colleges to improve network protection, which automatically redirects users attempting to access known malicious sites to a warning page. The service examines device connection requests and prevents access to dangerous websites, protecting against threats like botnets, ransomware, phishing, and drive-by-download attacks by blocking connections to sites in its malicious database. Available to HMC faculty, students, staff, alumni, and other affiliated individuals, the service automatically protects all campus devices connected to wireless or wired networks using DHCP, with users able to contact the Help Desk at helpdesk@hmc.edu or 909.607.7777 for verification of protection. | |
| Related Links: | |
| - Enterprise Threat Detection: https://www.opendns.com/enterprise-security/threat-enforcement/ | |
| - Spam and Virus Filtering: https://www.hmc.edu/cis/services/spam-and-virus-filtering/ | |
| - FAQ for OpenDNS Umbrella: https://docs.google.com/document/d/1spvX3VWIBV04Z-o0bPOmvFsG-WU908CE3139l6CbDro/pub",https://www.hmc.edu/cis/services/opendns-umbrella/ | |
| Pages.hmc.edu,"Pages.hmc.edu is a server managed by CIS at Harvey Mudd College that enables faculty, students, staff, and emeritus to host static HTML web pages. To access this service, individuals are instructed to send an email to helpdesk@hmc.edu for assistance. | |
| Related Links: | |
| - Course and Personal Websites: https://www.hmc.edu/cis/services/websites/",https://www.hmc.edu/cis/services/pages-hmc-edu/ | |
| Password and Account Management,"The Rapid Identity Portal is a service for managing HMC Credentials that allows users including faculty, students, staff, alumni, payers, emeritus, trustees, and applicants to reset or change passwords and set up security questions. Users can access the service by visiting http://identity.hmc.edu and can follow a step-by-step guide for password reset. Related services include Google Workplace, HMC Credentials, and Microsoft 365. | |
| Related Links: | |
| - Rapid Identity Portal: http://identity.hmc.edu | |
| - How do I reset my password?: https://docs.google.com/document/d/1zja7O_61L9gc5eu7DknK4d-ro8hbD9K0aHzBM4Yu7Bs/edit?usp=sharing",https://www.hmc.edu/cis/services/password-and-account-management-kiosk/ | |
| Piazza,"Piazza is a collaborative online tool for managing student questions, serving as an advanced alternative to Sakai Forums. Accessible to HMC faculty, staff, and students, the platform enables collaborative answering of student and instructor questions, creating announcements, polls, and resource sharing. Users can create accounts using their @hmc.edu email address, with a recommended integration method involving the Sakai Piazza tool to automatically generate class sites and accounts. | |
| Related Links: | |
| - Sakai Support: https://www.hmc.edu/cis/services/sakai-support/ | |
| - Integrating Piazza with Sakai for Faculty: https://docs.google.com/document/d/e/2PACX-1vTEtQekXw2gRdGC5ODHq3C1-n2XhkN7yo0f_F4ADb8yt_M3Qqg-rtBLroVgLY0zfXwtcj-pQ4fVRfmQ/pub | |
| - Piazza Instructions for Students: https://support.piazza.com/support/solutions/articles/48001156123-piazza-student-interface-within-an-lms | |
| - Piazza Instructions for Faculty: https://support.piazza.com/support/solutions/articles/48001141524-piazza-lms-signup-flow",https://www.hmc.edu/cis/services/piazza | |
| Portal: Faculty Usage,"The HMC Portal is a web-based enterprise information system used by faculty, students, and staff at HMC and other Claremont Colleges to view and modify CX data, allowing faculty to manage class lists, student permissions, submit grades, monitor advisees, and submit academic advisories. Faculty can access the portal at http://portal.hmc.edu/ using their HMC credentials, navigating to the 'Faculty' tab to enter grades through the 'My Courses' portlet and view advisees in the 'Advisee Roster' portlet. Users are advised to use built-in site navigation tools, as browser navigation buttons may cause loss of unsaved progress, and the service requires cookies and is not currently supported on mobile devices. | |
| Related Services: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Portal: Local and 5-C Modifications: https://www.hmc.edu/cis/services/portal-local-and-5c-modifications/ | |
| - Portal: Student Usage: https://www.hmc.edu/cis/services/portal-student-usage/ | |
| Related Links: | |
| - Myjenzabar.net: http://www.myjenzabar.net | |
| - Allow Cookies for Portal Login: https://docs.google.com/document/d/1c0Y93U7COMXXPYbgLCQFQQe5zAtJLoc867yiX7Tr24w/edit?usp=sharing",https://www.hmc.edu/cis/services/portal-faculty-usage/ | |
| Portal: Local and 5C Modifications,"The HMC Portal is an enterprise information system used by HMC and other Claremont Colleges that allows students, faculty, and staff to access CX data through a web browser, enabling course registration, grade viewing, bill payment, and advisee information management. Portal improvement requests are reviewed by the Portal Advisory Group, with features including adding approved links, new portlets, local modifications, and syncing with 5C cross registration updates. The service is available to faculty, students, staff, payers, and emeritus at HMC, and support can be obtained by contacting the Help Desk at helpdesk@hmc.edu or 909.607.7777. | |
| Related Services: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Portal: Faculty Usage: https://www.hmc.edu/cis/services/portal-faculty-usage/ | |
| - Portal: Student Usage: https://www.hmc.edu/cis/services/portal-student-usage/ | |
| Related Links: | |
| - Myjenzabar: http://www.myjenzabar.net",https://www.hmc.edu/cis/services/portal-local-and-5c-modifications/ | |
| Portal: Student Usage,"The HMC Portal is a web-based enterprise information system used by HMC and Claremont Colleges for students to access and manage academic data, including course registration, student accounts, grades, and unofficial transcripts. Students can log in using HMC credentials at http://portal.hmc.edu/, navigating through tabs such as 'Student', 'Course Registration', and 'Student Account Info' to perform various tasks. The Portal is available only to HMC students, does not support mobile devices, and requires cookies for login. Users are advised to use the site's built-in navigation tools to prevent losing unsaved progress. | |
| Related Links: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Portal: Faculty Usage: https://www.hmc.edu/cis/services/portal-faculty-usage/ | |
| - Portal: Local and 5-C Modifications: https://www.hmc.edu/cis/services/portal-local-and-5c-modifications/ | |
| - Myjenzabar.net: http://www.myjenzabar.net | |
| - Allow Cookies for Portal Login: https://docs.google.com/document/d/1c0Y93U7COMXXPYbgLCQFQQe5zAtJLoc867yiX7Tr24w/edit?usp=sharing",https://www.hmc.edu/cis/services/portal-student-usage/ | |
| Printing,"Harvey Mudd College provides unlimited free printing for students using a PaperCut print management system, enabling remote printing to four designated campus printers through Mobility Print and Web Print options. Faculty and staff have dedicated or shared networked printers supported by CIS, eliminating the need for personal printers. The printing service is available to all faculty, students, and staff at HMC, with students advised to follow the HMC Student Printing setup guide and faculty/staff recommended to contact the CIS Help Desk at 909.607.7777 or helpdesk@hmc.edu for printer installation assistance. | |
| Related Links: | |
| - HMC Student Printing setup guide: https://docs.google.com/document/d/1ti6DyNOL43f297fD5YnmTKowJAi060_XthMob6wZ_rE/pub | |
| - Student Printer Locations: https://docs.google.com/document/d/100tWOFu0AFceEGj5dAwCq2b0Hrq1kF_mEFsvnp5gbkA/edit | |
| - HMC Mobility Print setup: https://print.hmc.edu:9164/setup | |
| - HMC Web Print: https://print.hmc.edu:9192/user",https://www.hmc.edu/cis/services/printing/ | |
| Recommended Systems,"HMC maintains a mixed computing environment of Windows and Apple systems, with CIS recommending specific systems to standardize computer equipment, provide adequate computing resources for staff and faculty, and streamline support. The recommended systems are available to faculty and staff at HMC, with additional related services including CIS Computer Labs, Computer Upgrade Program, and Loaner Program. | |
| Related Services: | |
| - CIS Computer Labs: https://www.hmc.edu/cis/services/computer-labs/ | |
| - Computer Upgrade Program: https://www.hmc.edu/cis/services/equipment-replacement-program/ | |
| - Loaner Program: https://www.hmc.edu/cis/services/loaner-program/ | |
| Related Links: | |
| - Recommended Systems: https://sites.google.com/g.hmc.edu/cis-cup/recommended-systems",https://www.hmc.edu/cis/services/recommended-systems/ | |
| Research Computing Support,"Research Computing Support at Harvey Mudd College provides comprehensive advanced digital services through Academic and Research Computing Services (ARCS), offering high-performance computing, high-throughput computing, and large-scale data storage resources for faculty and students. The Scientific Computing Specialist, serving as the ACCESS Campus Champion, supports accessing national supercomputer centers and cloud computing platforms like AWS, Azure, and Google Cloud. Services include one-on-one consultations, workshops, training for scientific computing tools, and strategic planning of research computing capacity, with availability extending to faculty, students, staff, and emeritus at HMC. For inquiries, users can contact arcs-l@g.hmc.edu or helpdesk@hmc.edu. | |
| Related Links: | |
| - High Performance Computing Support: https://www.hmc.edu/cis/hpc-at-hmc/ | |
| - Research Computing Workshops: https://www.hmc.edu/cis/cis-arcs/research-computing-workshops/ | |
| - ACCESS: https://access-ci.org/",https://www.hmc.edu/cis/services/research-computing-support/ | |
| Sakai Support,"Sakai is the Course Management System used by all Claremont Colleges, managed by Pomona College, with CIS providing comprehensive support including account management, tool consultation, and training. Sakai accounts for incoming students are created in June, with course sites automatically generated two weeks before each semester starts. The system is available to faculty, students, staff, and emeritus at HMC and all Claremont Colleges, and users can access support by contacting the Help Desk at helpdesk@hmc.edu or 909.607.7777. Instructors can request combining course sections into a single site by emailing the CIS Help Desk. | |
| Related Links: | |
| - Sakai Policies: https://sakai.claremont.edu/portal/site/!gateway/page/!gateway-200",https://www.hmc.edu/cis/services/sakai-support/ | |
| Smartboard,"The Smartboard is an interactive 70"" HD LCD display at HMC that enables users to work with digital content using fingertips and digital markers, featuring surface object tracking cameras and whiteboard software like Smart Ink and Smart Notebook. Mounted on a mobile cart in a technology-rich classroom, the SMART Board 8070i is available to faculty, students, and staff, with the CIS Academic and Research Computing Services team providing support and demonstrations. To access the service, users should contact the Help Desk at helpdesk@hmc.edu or 909.607.7777, and it is recommended to meet with an ARCS staff member before classroom or meeting use. | |
| Related Links: | |
| - Classroom Technologies: https://www.hmc.edu/cis/services/classroom-technologies-2016/ | |
| - SMART Board 8070i User Guide: https://drive.google.com/file/d/0B7i_9qr6mXf5bWxLNnhZcThNc0U/view?usp=sharing | |
| - SMART Board 8070i product demo: http://www.youtube.com/watch?v=ISevviuEsn4 | |
| - SMART Notebook software information and manuals: http://www.smarttech.com/Resources/Training/Archive+Products/SMART+Notebook+10_8",https://www.hmc.edu/cis/services/smartboard/ | |
| Spam and Virus Filtering,"HMC provides comprehensive spam and virus filtering through multiple layers including Cisco IronPort, Google Workplace, and Microsoft 365, scanning all incoming @hmc.edu emails. Microsoft Defender is utilized on CIS-managed systems for Windows and Mac, offering protection against malware, browser exploits, and web threats. The service is available to faculty, students, staff, alumni, emeritus, and trustees, with daily spam digests sent by IronPort and quarantined emails placed in ""Junk E-Mail"" or ""Spam"" folders. Users can access their quarantine, manage safelists and blocklists, and should contact the CIS Help Desk for additional support or if Microsoft Defender is not visible on their system. | |
| Related Services: | |
| - Email: https://www.hmc.edu/cis/services/e-mail/ | |
| - Google Workplace: https://www.hmc.edu/cis/services/gsuite/ | |
| - Microsoft 365: http://www.hmc.edu/cis/cis-software-and-hardware/office-365/ | |
| - Microsoft Defender: https://www.hmc.edu/cis/services/microsoft-defender/ | |
| Related Links: | |
| - IronPort Spam Quarantine: https://docs.google.com/document/d/1vOPdsG6GUpeHqXcYHSjNOJUp4mFYBBfu5Zyw-4Pqflg/pub",https://www.hmc.edu/cis/services/spam-and-virus-filtering/ | |
| "Trainings, Workshops and Seminars","Academic Research and Computing Services (ARCS) provides comprehensive trainings, workshops, and seminars for students, faculty, and staff, covering educational technology and academic software including AV demos, Sakai workshops, classroom response system (iClicker) demonstrations, and scientific computing software trainings like MATLAB, R, Mathematica, and XSEDE Workshops. These sessions are strategically scheduled throughout the semester and during breaks, with announcements made via email lists and postings on the CIS Workshops page, and individuals can also contact the Help Desk at helpdesk@hmc.edu for personalized one-on-one training. | |
| Related Services: | |
| - iClickers: https://www.hmc.edu/cis/services/iclickers/ | |
| - Sakai Support: https://www.hmc.edu/cis/services/sakai-support/ | |
| Related Links: | |
| - CIS Workshops: https://www.hmc.edu/cis/about-cis/cis-workshops/",https://www.hmc.edu/cis/services/trainings-workshops-seminars/ | |
| VPN,"VPN (virtual private network) at Harvey Mudd College is a service available to all faculty, students, staff, and emeritus, primarily used to access internal resources like on-premise file servers, Financial Aid PowerFAIDs, Cognos, OnBase, and CX Servers from off-campus. To access the service, users must connect to vpn.claremont.edu, select ""Harvey Mudd College"" from the Group drop-down menu, enter HMC credentials in the Rapid Identity login window, and approve the Duo prompt. VPN is not required for accessing Claremont Colleges Library resources, Google Workplace, HMC email, Portal, Sakai, or Workday. Users can upgrade an existing Cisco AnyConnect client by connecting to vpn.claremont.edu or download the application from a provided Google Drive folder. | |
| Related Links: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| - Printing: https://www.hmc.edu/cis/services/printing/ | |
| - Wireless Networks: https://www.hmc.edu/cis/services/wireless-networks/ | |
| - Detailed VPN Guide: https://docs.google.com/document/d/e/2PACX-1vTUaEAIHMHGxwgtqZ9_AVSAjN2TvB2LNEk6ybaEIfXJSW51apSJOi7nqGJ9CdMFCfwIiLIksS_LISS6/pub | |
| - VPN Client Download: https://drive.google.com/drive/folders/0AJqOwiyXnpXIUk9PVA",https://www.hmc.edu/cis/services/vpn/ | |
| Web and Document Accessibility Consulting,"The Academic and Research Computing Services (ARCS) group in CIS provides web and document accessibility consulting services for HMC faculty, staff, and students in accordance with the college's Accessibility Policy. Services include consulting on specific accessibility tools, instructional design, and the Claremont Colleges Learning Management System (Sakai). To request assistance with making web pages and documents accessible, users should email the CIS Help Desk at helpdesk@hmc.edu. | |
| Related Links: | |
| - HMC Accessible Syllabus Template: https://drive.google.com/file/d/1cM1iwtSIHi47NiNe484i2f1nd3ABvBzy/view?usp=sharing | |
| - HMC Accessibility Policy: https://www.hmc.edu/human-resources/policies-procedures-and-guidelines/hmc-policy-on-electronic-and-information-technology-accessibility/ | |
| - Web Accessibility Resources: https://docs.google.com/document/d/1fK0N-yoFIzjOylg1E7wDM6vw0aRUeJrLklv7RA_5IIA/pub",https://www.hmc.edu/cis/services/web-and-document-accessibility-consulting/ | |
| Wireless Networks,"HMC and The Claremont Colleges offer multiple wireless networks including Claremont-WPA (preferred network for faculty, staff, and students with WPA2-Enterprise security), Claremont-Guest (for visitors with easy access), Claremont-ETC (for older devices with less secure shared password), and Eduroam (allowing secure internet access across participating institutions). Users can connect by selecting the appropriate network and entering credentials, with Claremont-WPA and Claremont-ETC available to HMC and Claremont Colleges community members, and Eduroam accessible to those from participating institutions. For assistance, users can contact the Help Desk at helpdesk@hmc.edu or 909.607.7777, or submit a wireless help request online. | |
| Related Links: | |
| - Submit a request for wireless help: https://docs.google.com/forms/d/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM/viewform?edit_requested=true | |
| - IT News Articles Regarding Wireless Service: https://www.hmc.edu/cis/about-cis/it-news/?s=wireless&submit=Search | |
| - eduroam FAQs: https://www.eduroam.org/faqs/ | |
| - eduroam: https://www.eduroam.us/ | |
| - eduroam participating institutions: https://www.eduroam.us/institutions_list",https://www.hmc.edu/cis/services/wireless-networks/ | |
| Wireless Projection,"Wireless Projection is a service at Harvey Mudd College that enables users to display content from laptops or mobile devices onto projection or LCD screens without cables, providing flexibility and easy screen sharing. As part of CIS's pilot program, AppleTVs and Microsoft WiDi adapters are available in select rooms like Shanahan and Hoch-Shanahan, supporting Apple, Windows, and Android devices. The service is available to HMC faculty, students, and staff, and users can schedule a demonstration by contacting the Help Desk at helpdesk@hmc.edu or 909.607.7777. Detailed instructions for wireless projection are provided through specific links, and the list of equipped rooms is expected to grow. | |
| Related Links: | |
| - AV Equipment in HMC Class/Meeting Rooms: https://goo.gl/4Mj1Nx | |
| - SCTL Wireless Projection Instructions: https://docs.google.com/document/d/1iyswbxlkxtyMu0_tpUPNCSovaDcR5_aYAU6q694D7Gc/edit?usp=sharing | |
| - Hoch-Shanahan Wireless Projection Instructions: https://docs.google.com/document/d/1hHNspShyQ1jxfJLeNxVfrjlA1DjWQMKm8YmqR1U2rSA/edit?usp=sharing | |
| - Setup an AppleTV for Wireless Projection: https://docs.google.com/document/d/1ble4FRY40-Aq1OpwqxQKrEPMaBzVyXMI3DD-oz7OV5U/edit?usp=sharing",https://www.hmc.edu/cis/services/wireless-projection/ | |
| WordPress,"WordPress is a content management system used to manage the HMC website, with content editors from various campus departments responsible for maintaining online information and ensuring accessibility for all users. The service is specifically available to content editors at HMC, with access through the WordPress Login Page. | |
| Related Links: | |
| - WordPress Login Page: https://www.hmc.edu/wp-login.php | |
| - WordPress How-Tos: https://www.hmc.edu/communications/website-style-guide/wordpress-how-tos/ | |
| - Website Style Guide: https://www.hmc.edu/communications/website-style-guide/ | |
| - Editorial Style Guide: https://www.hmc.edu/communications/editorial-style-guide/ | |
| - Accessibility Resources: https://www.hmc.edu/communications/accessibility-resources/",https://www.hmc.edu/cis/wordpress/ | |
| Workday,"Workday is a Software as a Service (SaaS) platform utilized across all eight Claremont Colleges institutions for financial accounting and human resources management, accessible to faculty, staff, and emeritus with created accounts. Users can log in through the Workday Tenant by using HMC Credentials and selecting Harvey Mudd College from the dropdown menu, with assistance available from the CIS Help Desk at helpdesk@hmc.edu if login difficulties arise. | |
| Related Services: | |
| - HMC Credentials: https://www.hmc.edu/cis/services/hmc-credentials/ | |
| Related Links: | |
| - Business Affairs Office Workday Page: https://www.hmc.edu/bao/workday-financials/ | |
| - Human Resources Workday Page: https://www.hmc.edu/human-resources/workday-hris/ | |
| - Workday Training and Resources: https://www.workday.com/en-us/resources.html",https://www.hmc.edu/cis/services/workday-financials/ | |
| Workstation Relocation,"CIS offers a Workstation Relocation service for HMC faculty and staff, where Facilities and Maintenance (F&M) handles the physical relocation of IT equipment such as workstations, monitors, and printers. The process involves F&M contacting CIS to disconnect equipment, relocating the items, and then CIS reconnecting and testing the equipment for functionality. To initiate the service, faculty and staff must contact Facilities and Maintenance to create a work order, after which F&M will coordinate with CIS for the IT-specific aspects of the relocation. | |
| Related Links: | |
| - Facilities and Maintenance: https://www.hmc.edu/facilities-maintenance/ | |
| - Submit a Work Order: https://assetessentials.dudesolutions.com/HMC",https://www.hmc.edu/cis/services/workstation-relocation/ | |
| Zoom,"Zoom is a videoconferencing system available to all HMC faculty, staff, and students, offering features like screen sharing, meeting recording, breakout rooms, and virtual whiteboard. Users can access Zoom through the HMC vanity URL (https://hmc-edu.zoom.us) using their username@hmc.edu, with recommended options to update email address or consolidate existing accounts. The service can also be accessed via Zoom's generic URL with SSO or Google Sign-In, and it integrates seamlessly with Sakai for organized class session management. | |
| Related Links: | |
| - HMC Zoom Licensing and Accounts: https://docs.google.com/document/d/e/2PACX-1vTHroT2PPvGv2MN2mvX6xkIpfjS1W7UeMqZwaVQ67snaLwcxs5k9-3J-UaPkd53M3tVnF7mWgp2PVq1/pub | |
| - Zoom Integration with Sakai: https://docs.google.com/document/d/e/2PACX-1vQ4BFRr1TXfZS-n0iHiCJx-9g6gVk7u0dGJdY_gNiv4EV5pcxKZiatA_UEoD5mkQHwe6oLysB_kdaUe/pub | |
| - Options for captions and/or audio transcripts for video: https://docs.google.com/document/d/e/2PACX-1vQdDzXx5v2CoiZXH66xYTwDmGK5CujehDgjy8c4hdO4-nXBjQ1CVhgCquKtic3ztFHhiKklji40234g/pub | |
| - Zoom Group HD settings: https://docs.google.com/document/d/e/2PACX-1vQf3fltD0lOdFeUhwkqa_UIdCCRqE7iWcjVB4X1_GedzTgwCx6d6R0U6Irvxf5ahYs5hBwhE2fVykiD/pub | |
| - Zoom download center: https://zoom.us/download",https://www.hmc.edu/cis/services/zoom/ | |