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app (9).py

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+# app.py
+import streamlit as st
+import pandas as pd
+import os
+
+# بيانات المستخدمين (مؤقتًا ثابتة)
+users = {
+    "user1": {"password": "1234", "role": "user"},
+    "admin1": {"password": "admin", "role": "admin"}
+}
+
+CSV_FILE = "complaints.csv"
+
+# إنشاء الملف لو مش موجود
+if not os.path.exists(CSV_FILE):
+    df = pd.DataFrame(columns=["id", "username", "complaint", "status", "response"])
+    df.to_csv(CSV_FILE, index=False)
+
+# تحميل البيانات
+def load_data():
+    return pd.read_csv(CSV_FILE)
+
+# حفظ البيانات
+def save_data(df):
+    df.to_csv(CSV_FILE, index=False)
+
+# تسجيل الدخول
+def login():
+    st.sidebar.title("🔐 Login")
+    username = st.sidebar.text_input("Username")
+    password = st.sidebar.text_input("Password", type="password")
+    if st.sidebar.button("Login"):
+        if username in users and users[username]["password"] == password:
+            return username, users[username]["role"]
+        else:
+            st.sidebar.error("❌ Invalid credentials")
+            return None, None
+    return None, None
+
+# واجهة المستخدم العادي
+def user_interface(username):
+    st.title("📨 Submit a Complaint")
+    complaint = st.text_area("Your Complaint")
+    if st.button("Submit"):
+        df = load_data()
+        new_id = len(df) + 1
+        new_row = pd.DataFrame([[new_id, username, complaint, "Open", ""]], columns=df.columns)
+        df = pd.concat([df, new_row], ignore_index=True)
+        save_data(df)
+        st.success("✅ Complaint submitted successfully!")
+
+    st.subheader("📋 Your Complaints")
+    df = load_data()
+    user_df = df[df["username"] == username]
+    st.table(user_df)
+
+# واجهة المسؤول
+def admin_interface():
+    st.title("🛠️ Admin Dashboard")
+    df = load_data()
+
+    for i, row in df.iterrows():
+        st.markdown(f"**Complaint #{row['id']} by {row['username']}**")
+        st.markdown(f"- Complaint: {row['complaint']}")
+        st.markdown(f"- Status: `{row['status']}`")
+        response = st.text_input(f"Response for Complaint #{row['id']}", value=row['response'], key=f"res_{row['id']}")
+        status = st.selectbox("Update Status", ["Open", "In Progress", "Closed"], index=["Open", "In Progress", "Closed"].index(row['status']), key=f"stat_{row['id']}")
+        if st.button(f"Update #{row['id']}"):
+            df.at[i, "response"] = response
+            df.at[i, "status"] = status
+            save_data(df)
+            st.success(f"✅ Complaint #{row['id']} updated.")
+
+# التطبيق الرئيسي
+def main():
+    username, role = login()
+    if username:
+        if role == "user":
+            user_interface(username)
+        elif role == "admin":
+            admin_interface()
+
+if __name__ == "__main__":
+    main()

complaints.csv

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+id,username,complaint,status,response

requirements (5).txt

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+streamlit
+pandas