Spaces:
Sleeping
Sleeping
Update app.py
Browse files
app.py
CHANGED
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@@ -22,7 +22,7 @@ def init_db():
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password TEXT,
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role TEXT
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)''')
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-
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conn.execute('''CREATE TABLE IF NOT EXISTS complaints (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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complaint_id TEXT UNIQUE,
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@@ -58,7 +58,7 @@ def login_page():
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conn = get_db_connection()
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user = conn.execute("SELECT * FROM users WHERE username = ?", (username,)).fetchone()
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conn.close()
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-
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if user and bcrypt.verify(password, user["password"]):
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st.session_state.auth = {
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"is_logged_in": True,
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@@ -70,69 +70,63 @@ def login_page():
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st.error("❌ كلمة المرور غير صحيحة")
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else:
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st.warning("❌ اسم المستخدم غير موجود")
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def receiver_page():
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st.title("📬 إدارة الشكاوى")
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-
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conn = get_db_connection()
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try:
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-
# حساب عدد الشكاوى المعلقة
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pending_count = conn.execute(
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"SELECT COUNT(*) FROM complaints WHERE status = 'Pending'"
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).fetchone()[0]
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-
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if pending_count > 0:
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st.warning(f"🚨 يوجد {pending_count} شكوى جديدة لم يتم التعامل معها!")
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-
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# جلب جميع الشكاوى وتحويلها إلى قواميس
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complaints = conn.execute(
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"SELECT * FROM complaints ORDER BY id DESC"
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).fetchall()
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-
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# تحويل كل صف إلى قاموس قابل للتخزين
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complaints_list = [
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{
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"complaint_id": row["complaint_id"],
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"username": row["username"],
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"complaint_text": row["complaint_text"],
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"status": row["status"],
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"response": row["response"] or "",
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"timestamp": row["timestamp"]
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}
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for row in complaints
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]
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-
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if not complaints_list:
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st.info("لا توجد شكاوى حالياً.")
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else:
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st.subheader("📋 جميع الشكاوى")
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-
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# عرض قائمة اختيار الشكاوى
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selected_complaint = st.selectbox(
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"اختر شكوى للتعامل معها",
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complaints_list,
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format_func=lambda x: f"{x['complaint_id']} - {x['username']}"
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)
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-
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# عرض تفاصيل الشكوى المحددة
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st.subheader(f"📨 معرف الشكوى: {selected_complaint['complaint_id']}")
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st.write(f"👤 مقدم الشكوى: {selected_complaint['username']}")
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st.write(f"📝 نص الشكوى: {selected_complaint['complaint_text']}")
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st.write(f"📅 وقت الإرسال: {selected_complaint['timestamp']}")
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-
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# تحديث حالة الشكوى
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new_status = st.selectbox(
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"🔄 تحديث الحالة",
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["Pending", "In Progress", "Resolved"],
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index=["Pending", "In Progress", "Resolved"].index(selected_complaint["status"])
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)
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-
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# حقل الرد على الشكوى
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new_response = st.text_area(
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"💬 الرد على الشكوى",
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value=selected_complaint["response"]
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)
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-
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-
# زر حفظ التعديلات
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if st.button("💾 حفظ التعديلات"):
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try:
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conn.execute(
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@@ -141,103 +135,13 @@ def receiver_page():
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)
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conn.commit()
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st.success("✅ تم حفظ التعديلات بنجاح")
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st.rerun()
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except sqlite3.Error as e:
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st.error(f"❌ حدث خطأ أثناء الحفظ: {str(e)}")
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-
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except sqlite3.Error as e:
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st.error(f"❌ حدث خطأ في قاعدة البيانات: {str(e)}")
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finally:
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-
conn.close()
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-
# عرض الشكاوى السابقة
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st.subheader("📋 الشكاوى السابقة")
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conn = get_db_connection()
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complaints = conn.execute(
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"SELECT * FROM complaints WHERE username = ? ORDER BY id DESC",
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(st.session_state.auth["username"],)
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).fetchall()
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conn.close()
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-
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for complaint in complaints:
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with st.expander(f"📨 {complaint['complaint_id']} | الحالة: {complaint['status']}"):
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st.write(f"📅 تم الإرسال في: {complaint['timestamp']}")
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st.write(f"📄 الشكوى: {complaint['complaint_text']}")
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-
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if complaint["status"].lower() == "pending":
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new_text = st.text_area(
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"📝 تعديل الشكوى",
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value=complaint["complaint_text"],
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key=f"edit_{complaint['complaint_id']}"
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)
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if st.button("💾 حفظ التعديل", key=f"save_{complaint['complaint_id']}"):
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if new_text.strip():
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conn = get_db_connection()
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conn.execute(
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"UPDATE complaints SET complaint_text = ? WHERE complaint_id = ?",
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(new_text.strip(), complaint["complaint_id"])
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)
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conn.commit()
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conn.close()
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st.success("✅ تم تعديل الشكوى")
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st.rerun()
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else:
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st.warning("⚠️ لا يمكن حفظ شكوى فارغة")
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elif complaint["response"]:
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st.success(f"💬 الرد: {complaint['response']}")
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-
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# صفحة مستقبل الشكاوى
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def receiver_page():
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st.title("📬 إدارة الشكاوى")
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-
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conn = get_db_connection()
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pending_count = conn.execute(
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"SELECT COUNT(*) FROM complaints WHERE status = 'Pending'"
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).fetchone()[0]
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-
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if pending_count > 0:
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st.warning(f"🚨 يوجد {pending_count} شكوى جديدة لم يتم التعامل معها!")
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-
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complaints = conn.execute(
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"SELECT * FROM complaints ORDER BY id DESC"
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).fetchall()
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conn.close()
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-
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if not complaints:
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st.info("لا توجد شكاوى حالياً.")
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-
else:
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st.subheader("📋 جميع الشكاوى")
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selected_complaint = st.selectbox(
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"اختر شكوى للتعامل معها",
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complaints,
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format_func=lambda x: f"{x['complaint_id']} - {x['username']}"
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)
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st.subheader(f"📨 معرف الشكوى: {selected_complaint['complaint_id']}")
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st.write(f"👤 مقدم الشكوى: {selected_complaint['username']}")
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st.write(f"📝 الشكوى: {selected_complaint['complaint_text']}")
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st.write(f"📅 الوقت: {selected_complaint['timestamp']}")
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-
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new_status = st.selectbox(
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"🔄 تحديث الحالة",
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["Pending", "In Progress", "Resolved"],
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index=["Pending", "In Progress", "Resolved"].index(selected_complaint["status"])
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)
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new_response = st.text_area(
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"💬 الرد على الشكوى",
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value=selected_complaint["response"] or ""
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)
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if st.button("💾 حفظ التعديلات"):
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conn = get_db_connection()
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conn.execute(
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"UPDATE complaints SET status = ?, response = ? WHERE complaint_id = ?",
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(new_status, new_response.strip(), selected_complaint["complaint_id"])
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)
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conn.commit()
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conn.close()
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st.success("✅ تم حفظ التعديلات")
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st.rerun()
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# الواجهة الرئيسية
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def main():
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@@ -245,7 +149,7 @@ def main():
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login_page()
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else:
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if st.session_state.auth["role"] == "sender":
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-
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else:
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receiver_page()
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@@ -258,7 +162,6 @@ def main():
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}
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st.rerun()
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# زر تحميل قاعدة البيانات
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if os.path.exists("complaints_system.db"):
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with open("complaints_system.db", "rb") as db_file:
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st.download_button(
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@@ -269,4 +172,4 @@ def main():
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)
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if __name__ == "__main__":
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main()
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password TEXT,
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role TEXT
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)''')
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+
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conn.execute('''CREATE TABLE IF NOT EXISTS complaints (
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id INTEGER PRIMARY KEY AUTOINCREMENT,
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complaint_id TEXT UNIQUE,
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conn = get_db_connection()
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user = conn.execute("SELECT * FROM users WHERE username = ?", (username,)).fetchone()
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conn.close()
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+
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if user and bcrypt.verify(password, user["password"]):
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st.session_state.auth = {
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"is_logged_in": True,
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st.error("❌ كلمة المرور غير صحيحة")
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else:
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st.warning("❌ اسم المستخدم غير موجود")
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+
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+
# صفحة مستقبل الشكاوى
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def receiver_page():
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st.title("📬 إدارة الشكاوى")
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+
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conn = get_db_connection()
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try:
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pending_count = conn.execute(
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"SELECT COUNT(*) FROM complaints WHERE status = 'Pending'"
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).fetchone()[0]
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+
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if pending_count > 0:
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st.warning(f"🚨 يوجد {pending_count} شكوى جديدة لم يتم التعامل معها!")
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+
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complaints = conn.execute(
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"SELECT * FROM complaints ORDER BY id DESC"
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).fetchall()
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+
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complaints_list = [
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{
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"complaint_id": row["complaint_id"],
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"username": row["username"],
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"complaint_text": row["complaint_text"],
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"status": row["status"],
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"response": row["response"] or "",
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"timestamp": row["timestamp"]
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}
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for row in complaints
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]
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+
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if not complaints_list:
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st.info("لا توجد شكاوى حالياً.")
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else:
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st.subheader("📋 جميع الشكاوى")
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+
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selected_complaint = st.selectbox(
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"اختر شكوى للتعامل معها",
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complaints_list,
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format_func=lambda x: f"{x['complaint_id']} - {x['username']}"
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)
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+
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st.subheader(f"📨 معرف الشكوى: {selected_complaint['complaint_id']}")
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st.write(f"👤 مقدم الشكوى: {selected_complaint['username']}")
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st.write(f"📝 نص الشكوى: {selected_complaint['complaint_text']}")
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st.write(f"📅 وقت الإرسال: {selected_complaint['timestamp']}")
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+
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new_status = st.selectbox(
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"🔄 تحديث الحالة",
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["Pending", "In Progress", "Resolved"],
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index=["Pending", "In Progress", "Resolved"].index(selected_complaint["status"])
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)
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+
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new_response = st.text_area(
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"💬 الرد على الشكوى",
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value=selected_complaint["response"]
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)
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+
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if st.button("💾 حفظ التعديلات"):
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try:
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conn.execute(
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)
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conn.commit()
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st.success("✅ تم حفظ التعديلات بنجاح")
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+
st.rerun()
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except sqlite3.Error as e:
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st.error(f"❌ حدث خطأ أثناء الحفظ: {str(e)}")
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except sqlite3.Error as e:
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st.error(f"❌ حدث خطأ في قاعدة البيانات: {str(e)}")
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finally:
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conn.close()
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# الواجهة الرئيسية
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def main():
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login_page()
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else:
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if st.session_state.auth["role"] == "sender":
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+
st.warning("🛠️ صفحة المرسل لم تُنفذ بعد.")
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else:
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receiver_page()
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}
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st.rerun()
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if os.path.exists("complaints_system.db"):
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with open("complaints_system.db", "rb") as db_file:
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st.download_button(
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)
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if __name__ == "__main__":
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+
main()
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