| { | |
| "faqs": [ | |
| { | |
| "id": 1, | |
| "question": "What services do you offer?", | |
| "keywords": ["services", "offer", "what do you do", "provide"], | |
| "answer": "We offer website support, lead qualification, and customer service solutions to help businesses grow and support their customers effectively." | |
| }, | |
| { | |
| "id": 2, | |
| "question": "How much does support cost?", | |
| "keywords": ["cost", "price", "pricing", "how much", "charge"], | |
| "answer": "Our pricing varies based on your business needs. We offer flexible plans starting from basic support to enterprise solutions. I'd be happy to discuss your specific requirements." | |
| }, | |
| { | |
| "id": 3, | |
| "question": "How long does setup take?", | |
| "keywords": ["setup", "implement", "onboard", "how long", "time"], | |
| "answer": "Most setups can be completed within 24-48 hours. For more complex integrations, we typically need 5-7 business days." | |
| }, | |
| { | |
| "id": 4, | |
| "question": "Do you offer 24/7 support?", | |
| "keywords": ["24/7", "always", "round the clock", "support hours", "availability"], | |
| "answer": "Yes, we provide 24/7 customer support. Our team is always available to assist you with any issues." | |
| }, | |
| { | |
| "id": 5, | |
| "question": "How do I contact your support team?", | |
| "keywords": ["contact", "reach", "support", "email", "phone"], | |
| "answer": "You can contact us through this chat, email us at support@example.com, or call our support line at 1-800-SUPPORT." | |
| }, | |
| { | |
| "id": 6, | |
| "question": "What payment methods do you accept?", | |
| "keywords": ["payment", "accept", "credit card", "invoice", "pay"], | |
| "answer": "We accept all major credit cards, invoicing, and bank transfers. We can also set up custom payment arrangements for enterprise clients." | |
| }, | |
| { | |
| "id": 7, | |
| "question": "Can I cancel my subscription?", | |
| "keywords": ["cancel", "refund", "unsubscribe", "stop", "end"], | |
| "answer": "Yes, you can cancel anytime with 30 days notice. We offer a 14-day money-back guarantee if you're not satisfied." | |
| }, | |
| { | |
| "id": 8, | |
| "question": "Do you integrate with other tools?", | |
| "keywords": ["integrate", "integration", "tools", "connect", "API"], | |
| "answer": "Yes, we integrate with popular CRM, email, and helpdesk platforms. We also offer a REST API for custom integrations." | |
| } | |
| ] | |
| } | |