Update app.py

app.py

@@ -42,6 +42,36 @@ def refresh_data():
 
     return df
 
+# ------------------ DEALER ESCALATIONS DATA FUNCTION ------------------
+def get_dealer_escalations():
+    dealers_sheet = client.open_by_url(sheet_url).worksheet("Dealers")
+    dealers_data = dealers_sheet.get_all_records()
+    dealers_df = pd.DataFrame(dealers_data)
+
+    # Standardize column names (in case of different casing/spacing)
+    dealers_df.columns = [c.strip() for c in dealers_df.columns]
+
+    # Filter for rows where Escalate Dealer == 'yes' (case-insensitive)
+    mask = dealers_df['Escalate Dealer'].str.strip().str.lower() == 'yes'
+    filtered_df = dealers_df.loc[mask, [
+        'Dealership Name',
+        'Rep Name',
+        'Escalate Dealer',
+        'Escalation Comment'
+    ]]
+
+    # Optional: Sort by Rep Name and Dealership Name
+    filtered_df = filtered_df.sort_values(by=['Rep Name', 'Dealership Name'])
+
+    # If there are no escalations, show a friendly empty DataFrame
+    if filtered_df.empty:
+        filtered_df = pd.DataFrame(
+            [["No dealer escalations found.", "", "", ""]],
+            columns=['Dealership Name', 'Rep Name', 'Escalate Dealer', 'Escalation Comment']
+        )
+
+    return filtered_df
+
 # ------------------ DASHBOARD FUNCTIONS ------------------
 def generate_summary(date_str):
     df = refresh_data()
@@ -158,6 +188,14 @@ with gr.Blocks() as app:
                 date_picker.change(fn=get_reps, inputs=date_picker, outputs=rep_picker)
                 btn.click(fn=show_map, inputs=[date_picker, rep_picker], outputs=[table, map_plot])
 
+            with gr.Tab("🚨 Dealer Escalations"):
+                gr.Markdown("### 🚨 Dealer Escalations (Only showing escalated dealers)")
+                escalations_df = gr.Dataframe(value=get_dealer_escalations, label="Escalated Dealers", interactive=False)
+                refresh_btn = gr.Button("🔄 Refresh Escalations")
+
+                # Refreshes the dataframe on button click
+                refresh_btn.click(fn=get_dealer_escalations, outputs=escalations_df)
+
     def do_login(user, pw):
         if VALID_USERS.get(user) == pw:
             return gr.update(visible=False), gr.update(visible=True), ""