faq_data.py

DENTIST_FAQS = [
    # Insurance & Billing
    {"question": "Do you accept my insurance?", "answer": "We accept most major dental insurance plans including Delta Dental, Cigna, Aetna, and MetLife. Please bring your insurance card to your appointment so we can verify your coverage."},
    {"question": "How much does a cleaning cost without insurance?", "answer": "A standard adult cleaning is $135. If you need a deep cleaning or periodontal treatment, prices range from $250–$450 depending on severity."},
    {"question": "Do you offer payment plans?", "answer": "Yes, we offer flexible payment plans through CareCredit and in-house financing for treatments over $500. We also accept all major credit cards."},

    # Appointments
    {"question": "How do I schedule an appointment?", "answer": "You can call us at (555) 123-4567 or use our online booking form. We typically have availability within 1–2 weeks for routine cleanings."},
    {"question": "Do you see patients on weekends?", "answer": "We are open Saturdays from 9am–2pm. We are closed on Sundays."},
    {"question": "What should I do if I need to cancel my appointment?", "answer": "Please call us at least 24 hours in advance so we can offer your slot to another patient. Late cancellations may incur a $50 fee."},

    # Procedures
    {"question": "How often should I get my teeth cleaned?", "answer": "We recommend a professional cleaning every 6 months for most patients. Some patients with gum disease may need cleanings every 3–4 months."},
    {"question": "Do you do teeth whitening?", "answer": "Yes, we offer both in-office whitening ($450) and take-home whitening kits ($250). In-office results are faster and more dramatic."},
    {"question": "How long does a root canal take?", "answer": "Most root canals take 60–90 minutes. We usually complete them in one or two visits depending on the tooth and infection level."},

    # Pain & Emergencies
    {"question": "What should I do if I have a toothache?", "answer": "Rinse with warm salt water and take over-the-counter pain medication. Call us immediately if the pain is severe or you have swelling — we reserve same-day slots for dental emergencies."},
    {"question": "Do you treat dental emergencies?", "answer": "Yes, we always keep emergency slots open each day. If you’re in pain or have swelling, call us and we’ll get you in as soon as possible."},

    # General
    {"question": "Are you accepting new patients?", "answer": "Yes, we are currently accepting new patients. We welcome individuals and families and offer a complimentary first visit for new patients."},
    {"question": "How long does a typical appointment take?", "answer": "A routine cleaning and exam usually takes 45–60 minutes. New patient visits and procedures take longer."},
    {"question": "Do you use laughing gas or sedation?", "answer": "We offer nitrous oxide (laughing gas) for anxious patients. We also coordinate with sedation dentists for more complex cases."},
    {"question": "What age do you start seeing children?", "answer": "We see children starting at age 3. We recommend bringing them in once their first teeth come in so they get comfortable with the dentist."},
]