Update index.html

index.html

@@ -510,18 +510,20 @@
                 return match ? match[0] : null;
             }
             function empathyPrefix(text) {
-                if (/frustrat|stress|overwhelm|confus|worri|anxious|nerv|discourag/i.test(text)) return empathyPhrases[0];
+                const casual = /^(hi|hello|hey|yo|sup|what'?s? up|howdy|good (morning|afternoon|evening)|greetings)[!.,\s]*$/i;
+                if (casual.test(text.trim())) return "";
+                if (/frustrat|stress|overwhelm|confus|worri|anxious|nerv|discourag|tough|hard|difficult|lost|stuck|scared|nervous|afraid|uncertain|unsure/i.test(text)) return empathyPhrases[0];
                 if (/thank|appreciate|grateful/i.test(text)) return "You're very welcome.";
                 if (/excited|great|awesome|amazing|yay|love/i.test(text)) return "Love the energy!";
-                return empathyPhrases[1];
+                return "";
             }
 
             async function llamaReply(lastUserMessage) {
                 const messages = chatHistory.map(m => ({ role: m.role, content: m.content }));
                 const systemPrompt =
-                    `You are ${ASSISTANT_NAME}, a warm, empathetic, and expert real estate concierge for EXIT Realty CW.\n\n` +
+                    `You are ${ASSISTANT_NAME}, a warm, friendly, and expert real estate concierge for EXIT Realty CW.\n\n` +
                     `Principles:\n` +
-                    `- Start with a brief empathetic acknowledgement (1 sentence).\n` +
+                    `- Match the user's tone: casual for greetings, empathetic only if the user expresses stress or negative emotion.\n` +
                     `- Be concise, human, and conversational (no scripts).\n` +
                     `- Ask one clear follow-up question at a time.\n` +
                     `- Offer concrete next steps: schedule a showing, request a valuation, connect with an agent.\n` +