Update app.py

app.py

@@ -31,7 +31,12 @@ candidate_tasks = [
 ]
 
 def generate_response(intent):
-    prompt = f"Generate a polite and helpful customer service response for the request '{intent}'. Include a greeting, summary of current status like plan or balance using anonymized placeholders (e.g. Plan X, ¥X), a suitable recommendation, and end with a question offering assistance."
+    prompt = (
+        f"Generate a customer service reply for: '{intent}'. "
+        "Structure your answer into: 1. Greeting, 2. Summary of customer's current situation (e.g., current plan is Plan X costing ¥X/month or balance is ¥X), "
+        "3. Your suggested recommendation (e.g., upgrade to Plan Y with XX GB), and 4. End with a helpful and polite question. "
+        "Use anonymized or placeholder values for all specific customer data."
+    )
     output = text_generator(prompt, max_new_tokens=100, do_sample=True)[0]['generated_text']
     return output
 
@@ -158,5 +163,3 @@ if session["system_result"] is not None:
         suggestion = generate_response(intent)
         st.markdown(f"**• {intent.capitalize()}**")
         st.code(suggestion)
-        if st.button("Copy to agent reply box", key=f"btn_{selected_customer}_{intent}"):
-            session["agent_reply"] = suggestion