# Copy to .env and fill in only if you want a REAL LLM provider. # With no keys set, SupportCopilot uses a deterministic offline stub — quickstart, # tests, and `make demo` all work with zero paid keys. # Provider selection: auto | anthropic | openai | stub # "auto" picks a real provider when its key is present, else the offline stub. LLM_PROVIDER=auto # Anthropic (optional) # ANTHROPIC_API_KEY=sk-ant-... # ANTHROPIC_MODEL=claude-3-5-haiku-latest # OpenAI (optional) # OPENAI_API_KEY=sk-... # OPENAI_MODEL=gpt-4o-mini # Retrieval / behaviour tuning (optional) # SUPPORTCOPILOT_TOP_K=3 # SUPPORTCOPILOT_ESCALATION_THRESHOLD=0.12 # SUPPORTCOPILOT_DATA_DIR=./data # Web server (optional) # PORT=8000