| <!DOCTYPE html> |
| <html lang="en"> |
| <head> |
| <meta charset="UTF-8"> |
| <meta name="viewport" content="width=device-width, initial-scale=1.0"> |
| <title>Support - ParcelPath Pro Express</title> |
| <link rel="stylesheet" href="style.css"> |
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| </head> |
| <body class="bg-gray-100"> |
| <custom-navbar></custom-navbar> |
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| <main class="container mx-auto px-4 py-12"> |
| <div class="max-w-4xl mx-auto bg-white rounded-xl shadow-md overflow-hidden"> |
| <div class="p-8"> |
| <h1 class="text-3xl font-bold text-gray-800 mb-8">Customer Support</h1> |
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| <div class="grid grid-cols-1 md:grid-cols-2 gap-8 mb-12"> |
| <div class="bg-gray-50 p-6 rounded-lg"> |
| <div class="flex items-center mb-4"> |
| <div class="bg-purple-600 text-white p-2 rounded-full mr-4"> |
| <i data-feather="phone"></i> |
| </div> |
| <h3 class="text-xl font-semibold">Phone Support</h3> |
| </div> |
| <p class="text-gray-600 mb-4">Available 24/7 for urgent shipping inquiries.</p> |
| <p class="text-purple-600 font-medium">1-800-PARCELPP</p> |
| </div> |
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| <div class="bg-gray-50 p-6 rounded-lg"> |
| <div class="flex items-center mb-4"> |
| <div class="bg-blue-600 text-white p-2 rounded-full mr-4"> |
| <i data-feather="mail"></i> |
| </div> |
| <h3 class="text-xl font-semibold">Email Support</h3> |
| </div> |
| <p class="text-gray-600 mb-4">Response within 2 business hours.</p> |
| <p class="text-blue-600 font-medium">support@parcelpathpro.com</p> |
| </div> |
| </div> |
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| <div class="mb-12"> |
| <h2 class="text-2xl font-bold text-gray-800 mb-6">Frequently Asked Questions</h2> |
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| <div class="space-y-4"> |
| <details class="bg-gray-50 p-4 rounded-lg cursor-pointer"> |
| <summary class="font-medium">How do I track my package?</summary> |
| <p class="mt-2 text-gray-600">You can track your package using the tracking number provided in your shipping confirmation email. Simply enter the number on our tracking page.</p> |
| </details> |
| |
| <details class="bg-gray-50 p-4 rounded-lg cursor-pointer"> |
| <summary class="font-medium">What are your shipping rates?</summary> |
| <p class="mt-2 text-gray-600">Shipping rates vary based on package size, weight, destination, and service level. Use our online calculator for exact rates.</p> |
| </details> |
| |
| <details class="bg-gray-50 p-4 rounded-lg cursor-pointer"> |
| <summary class="font-medium">How do I schedule a pickup?</summary> |
| <p class="mt-2 text-gray-600">Log in to your account and use the Schedule Pickup feature. Pickups can be scheduled for the next business day.</p> |
| </details> |
| |
| <details class="bg-gray-50 p-4 rounded-lg cursor-pointer"> |
| <summary class="font-medium">What is your refund policy?</summary> |
| <p class="mt-2 text-gray-600">Refunds are available for service failures. Please contact support within 30 days of shipment for refund requests.</p> |
| </details> |
| </div> |
| </div> |
| |
| <div> |
| <h2 class="text-2xl font-bold text-gray-800 mb-6">Contact Form</h2> |
| <form class="space-y-4"> |
| <div> |
| <label for="name" class="block text-gray-700 mb-1">Full Name</label> |
| <input type="text" id="name" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-purple-600 focus:border-transparent"> |
| </div> |
| <div> |
| <label for="email" class="block text-gray-700 mb-1">Email Address</label> |
| <input type="email" id="email" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-purple-600 focus:border-transparent"> |
| </div> |
| <div> |
| <label for="subject" class="block text-gray-700 mb-1">Subject</label> |
| <select id="subject" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-purple-600 focus:border-transparent"> |
| <option>Shipping Inquiry</option> |
| <option>Billing Question</option> |
| <option>Technical Support</option> |
| <option>Other</option> |
| </select> |
| </div> |
| <div> |
| <label for="message" class="block text-gray-700 mb-1">Message</label> |
| <textarea id="message" rows="4" class="w-full px-4 py-2 border border-gray-300 rounded-lg focus:ring-2 focus:ring-purple-600 focus:border-transparent"></textarea> |
| </div> |
| <button type="submit" class="bg-purple-600 text-white px-6 py-3 rounded-lg hover:bg-purple-700 transition">Send Message</button> |
| </form> |
| </div> |
| </div> |
| </div> |
| </main> |
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| <custom-footer></custom-footer> |
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| <script src="components/navbar.js"></script> |
| <script src="components/footer.js"></script> |
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