Prompt:
TICK 0/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [CRITICAL] api-gateway: Gateway returning 503 on /v1/profile and /v1/billing endpoints (~27% error rate).
- [WARNING] worker: Worker /v1/identity calls returning 401 from auth provider (~34% rate).

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: degraded cpu=31.0 mem=38.0 err=34.0 latency=95.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: none
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Rolled out worker@2026.04.24-identity-fix 25 hours ago (hardcoded short-lived service-account JWT instead of using rotating secret store; expired 12 minutes ago).

Prompt:
TICK 1/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: degraded cpu=31.0 mem=38.0 err=34.0 latency=95.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried deploy history for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker logs: 'auth.provider returned 401 — token expired at 2026-04-25T12:00:00Z'. Token was hardcoded by worker@2026.04.24-identity-fix from yesterday; expiry was 24h.

Prompt:
TICK 2/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: degraded cpu=31.0 mem=38.0 err=34.0 latency=95.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried logs for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker /v1/identity error rate 34% — every error is a 401 from the auth provider, none from worker logic.

Prompt:
TICK 3/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: degraded cpu=31.0 mem=38.0 err=34.0 latency=95.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Gateway 503 rate at 27% — concentrated exclusively on identity-touching endpoints.

Prompt:
TICK 4/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: degraded cpu=31.0 mem=38.0 err=34.0 latency=95.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for api-gateway.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 5/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: degraded cpu=31.0 mem=38.0 err=34.0 latency=95.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Hypothesis recorded. Reward reflects root-cause accuracy, service localization, confidence calibration, and next-action quality.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 6/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: degraded cpu=35.0 mem=38.0 err=27.0 latency=220.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: healthy cpu=28.0 mem=34.0 err=1.0 latency=38.0

USER_IMPACT: 0.18
SLO_BURN_RATE: 0.22
LAST_ACTION_RESULT: Rolled back the worker deploy; the underlying cause is removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 7/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: healthy cpu=24.0 mem=28.0 err=0.0 latency=30.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: healthy cpu=26.0 mem=32.0 err=0.0 latency=32.0

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: worker restarted cleanly after the triggering cause was removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 8/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: healthy cpu=24.0 mem=28.0 err=0.0 latency=30.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: healthy cpu=26.0 mem=32.0 err=0.0 latency=32.0

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran database_recovery check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 9/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).

SERVICES:
- api-gateway: healthy cpu=24.0 mem=28.0 err=0.0 latency=30.0
- cache: healthy cpu=18.0 mem=24.0 err=0.0 latency=14.0
- database: healthy cpu=26.0 mem=32.0 err=1.0 latency=22.0
- worker: healthy cpu=26.0 mem=32.0 err=0.0 latency=32.0

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran end_to_end check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: passed - End-to-end login traffic is healthy.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved


Prompt:
TICK 0/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [CRITICAL] api-gateway: Gateway returning 503 on /v1/profile and /v1/billing endpoints (~27% error rate).
- [WARNING] worker: Worker /v1/identity calls returning 401 from auth provider (~34% rate).

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.7 mem=41.0 err=27.1 latency=221.6
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: degraded cpu=32.4 mem=35.7 err=31.4 latency=96.8

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: none
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Rolled out worker@2026.04.24-wor11 25 hours ago (hardcoded short-lived service-account JWT instead of using rotating secret store; expired 14 minutes ago).

Prompt:
TICK 1/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.7 mem=37.1 err=26.2 latency=206.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: degraded cpu=32.7 mem=37.6 err=31.5 latency=90.2

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried deploy history for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker logs: 'auth.provider returned 401 — token expired at 2026-04-25T12:00:00Z'. Token was hardcoded by worker@2026.04.24-identity-fix from yesterday; expiry was 24h.

Prompt:
TICK 2/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.7 mem=37.1 err=26.2 latency=206.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: degraded cpu=32.7 mem=37.6 err=31.5 latency=90.2

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried logs for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker /v1/identity error rate 34% — every error is a 401 from the auth provider, none from worker logic.

Prompt:
TICK 3/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.7 mem=37.1 err=26.2 latency=206.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: degraded cpu=32.7 mem=37.6 err=31.5 latency=90.2

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Gateway 503 rate at 27% — concentrated exclusively on identity-touching endpoints.

Prompt:
TICK 4/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.7 mem=37.1 err=26.2 latency=206.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: degraded cpu=32.7 mem=37.6 err=31.5 latency=90.2

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for api-gateway.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 5/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.7 mem=37.1 err=26.2 latency=206.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: degraded cpu=32.7 mem=37.6 err=31.5 latency=90.2

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Hypothesis recorded. Reward reflects root-cause accuracy, service localization, confidence calibration, and next-action quality.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 6/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.7 mem=37.1 err=26.2 latency=206.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: healthy cpu=30.0 mem=34.3 err=1.0 latency=38.7

USER_IMPACT: 0.18
SLO_BURN_RATE: 0.22
LAST_ACTION_RESULT: Rolled back the worker deploy; the underlying cause is removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 7/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=25.3 mem=28.3 err=0.0 latency=29.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: healthy cpu=26.5 mem=33.3 err=0.0 latency=30.6

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: worker restarted cleanly after the triggering cause was removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 8/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=25.3 mem=28.3 err=0.0 latency=29.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: healthy cpu=26.5 mem=33.3 err=0.0 latency=30.6

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran database_recovery check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 9/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 1 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=25.3 mem=28.3 err=0.0 latency=29.9
- cache: healthy cpu=19.2 mem=22.4 err=0.0 latency=13.6
- database: healthy cpu=24.5 mem=33.1 err=1.0 latency=21.6
- worker: healthy cpu=26.5 mem=33.3 err=0.0 latency=30.6

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran end_to_end check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: passed - End-to-end login traffic is healthy.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved


Prompt:
TICK 0/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [CRITICAL] api-gateway: Gateway returning 503 on /v1/profile and /v1/billing endpoints (~27% error rate).
- [WARNING] worker: Worker /v1/identity calls returning 401 from auth provider (~34% rate).

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.8 mem=38.8 err=27.9 latency=213.2
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: degraded cpu=29.9 mem=38.4 err=35.2 latency=89.6

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: none
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Rolled out worker@2026.04.24-wor52 25 hours ago (hardcoded short-lived service-account JWT instead of using rotating secret store; expired 15 minutes ago).

Prompt:
TICK 1/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.5 mem=40.8 err=27.4 latency=229.9
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: degraded cpu=33.2 mem=36.6 err=33.1 latency=92.4

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried deploy history for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker logs: 'auth.provider returned 401 — token expired at 2026-04-25T12:00:00Z'. Token was hardcoded by worker@2026.04.24-identity-fix from yesterday; expiry was 24h.

Prompt:
TICK 2/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.5 mem=40.8 err=27.4 latency=229.9
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: degraded cpu=33.2 mem=36.6 err=33.1 latency=92.4

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried logs for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker /v1/identity error rate 34% — every error is a 401 from the auth provider, none from worker logic.

Prompt:
TICK 3/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.5 mem=40.8 err=27.4 latency=229.9
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: degraded cpu=33.2 mem=36.6 err=33.1 latency=92.4

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Gateway 503 rate at 27% — concentrated exclusively on identity-touching endpoints.

Prompt:
TICK 4/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.5 mem=40.8 err=27.4 latency=229.9
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: degraded cpu=33.2 mem=36.6 err=33.1 latency=92.4

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for api-gateway.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 5/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.5 mem=40.8 err=27.4 latency=229.9
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: degraded cpu=33.2 mem=36.6 err=33.1 latency=92.4

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Hypothesis recorded. Reward reflects root-cause accuracy, service localization, confidence calibration, and next-action quality.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 6/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=33.5 mem=40.8 err=27.4 latency=229.9
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: healthy cpu=29.0 mem=31.4 err=1.0 latency=35.3

USER_IMPACT: 0.18
SLO_BURN_RATE: 0.22
LAST_ACTION_RESULT: Rolled back the worker deploy; the underlying cause is removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 7/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=24.1 mem=29.6 err=0.0 latency=30.2
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: healthy cpu=27.7 mem=29.5 err=0.0 latency=33.7

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: worker restarted cleanly after the triggering cause was removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 8/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=24.1 mem=29.6 err=0.0 latency=30.2
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: healthy cpu=27.7 mem=29.5 err=0.0 latency=33.7

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran database_recovery check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 9/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 2 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=24.1 mem=29.6 err=0.0 latency=30.2
- cache: healthy cpu=18.7 mem=23.4 err=0.0 latency=14.0
- database: healthy cpu=27.1 mem=30.8 err=1.0 latency=21.5
- worker: healthy cpu=27.7 mem=29.5 err=0.0 latency=33.7

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran end_to_end check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: passed - End-to-end login traffic is healthy.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved


Prompt:
TICK 0/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [CRITICAL] api-gateway: Gateway returning 503 on /v1/profile and /v1/billing endpoints (~27% error rate).
- [WARNING] worker: Worker /v1/identity calls returning 401 from auth provider (~34% rate).

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=36.1 mem=40.9 err=27.1 latency=210.9
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: degraded cpu=30.9 mem=39.4 err=32.0 latency=87.8

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: none
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Rolled out worker@2026.04.24-wor55 25 hours ago (hardcoded short-lived service-account JWT instead of using rotating secret store; expired 8 minutes ago).

Prompt:
TICK 1/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=35.3 mem=39.2 err=28.7 latency=224.1
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: degraded cpu=29.9 mem=35.2 err=31.6 latency=88.1

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried deploy history for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker logs: 'auth.provider returned 401 — token expired at 2026-04-25T12:00:00Z'. Token was hardcoded by worker@2026.04.24-identity-fix from yesterday; expiry was 24h.

Prompt:
TICK 2/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=35.3 mem=39.2 err=28.7 latency=224.1
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: degraded cpu=29.9 mem=35.2 err=31.6 latency=88.1

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried logs for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker /v1/identity error rate 34% — every error is a 401 from the auth provider, none from worker logic.

Prompt:
TICK 3/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=35.3 mem=39.2 err=28.7 latency=224.1
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: degraded cpu=29.9 mem=35.2 err=31.6 latency=88.1

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Gateway 503 rate at 27% — concentrated exclusively on identity-touching endpoints.

Prompt:
TICK 4/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=35.3 mem=39.2 err=28.7 latency=224.1
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: degraded cpu=29.9 mem=35.2 err=31.6 latency=88.1

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for api-gateway.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 5/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=35.3 mem=39.2 err=28.7 latency=224.1
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: degraded cpu=29.9 mem=35.2 err=31.6 latency=88.1

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Hypothesis recorded. Reward reflects root-cause accuracy, service localization, confidence calibration, and next-action quality.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 6/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=35.3 mem=39.2 err=28.7 latency=224.1
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: healthy cpu=29.2 mem=31.4 err=0.9 latency=37.2

USER_IMPACT: 0.18
SLO_BURN_RATE: 0.22
LAST_ACTION_RESULT: Rolled back the worker deploy; the underlying cause is removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 7/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=25.1 mem=30.2 err=0.0 latency=30.0
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: healthy cpu=26.6 mem=34.5 err=0.0 latency=29.8

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: worker restarted cleanly after the triggering cause was removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 8/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=25.1 mem=30.2 err=0.0 latency=30.0
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: healthy cpu=26.6 mem=34.5 err=0.0 latency=29.8

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran database_recovery check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 9/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 3 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=25.1 mem=30.2 err=0.0 latency=30.0
- cache: healthy cpu=17.6 mem=22.7 err=0.0 latency=14.5
- database: healthy cpu=25.5 mem=33.2 err=1.0 latency=23.1
- worker: healthy cpu=26.6 mem=34.5 err=0.0 latency=29.8

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran end_to_end check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: passed - End-to-end login traffic is healthy.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved


Prompt:
TICK 0/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [CRITICAL] api-gateway: Gateway returning 503 on /v1/profile and /v1/billing endpoints (~27% error rate).
- [WARNING] worker: Worker /v1/identity calls returning 401 from auth provider (~34% rate).

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=32.3 mem=39.1 err=28.2 latency=236.5
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: degraded cpu=31.8 mem=37.4 err=35.9 latency=100.2

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: none
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Rolled out worker@2026.04.24-wor67 25 hours ago (hardcoded short-lived service-account JWT instead of using rotating secret store; expired 27 minutes ago).

Prompt:
TICK 1/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.3 mem=37.9 err=27.2 latency=206.0
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: degraded cpu=29.2 mem=39.1 err=36.3 latency=90.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried deploy history for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker logs: 'auth.provider returned 401 — token expired at 2026-04-25T12:00:00Z'. Token was hardcoded by worker@2026.04.24-identity-fix from yesterday; expiry was 24h.

Prompt:
TICK 2/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.3 mem=37.9 err=27.2 latency=206.0
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: degraded cpu=29.2 mem=39.1 err=36.3 latency=90.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried logs for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker /v1/identity error rate 34% — every error is a 401 from the auth provider, none from worker logic.

Prompt:
TICK 3/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.3 mem=37.9 err=27.2 latency=206.0
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: degraded cpu=29.2 mem=39.1 err=36.3 latency=90.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Gateway 503 rate at 27% — concentrated exclusively on identity-touching endpoints.

Prompt:
TICK 4/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.3 mem=37.9 err=27.2 latency=206.0
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: degraded cpu=29.2 mem=39.1 err=36.3 latency=90.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Queried error_rate for api-gateway.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 5/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.3 mem=37.9 err=27.2 latency=206.0
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: degraded cpu=29.2 mem=39.1 err=36.3 latency=90.0

USER_IMPACT: 0.55
SLO_BURN_RATE: 0.60
LAST_ACTION_RESULT: Hypothesis recorded. Reward reflects root-cause accuracy, service localization, confidence calibration, and next-action quality.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 6/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: degraded cpu=34.3 mem=37.9 err=27.2 latency=206.0
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: healthy cpu=26.9 mem=31.8 err=1.1 latency=36.3

USER_IMPACT: 0.18
SLO_BURN_RATE: 0.22
LAST_ACTION_RESULT: Rolled back the worker deploy; the underlying cause is removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 7/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=24.2 mem=29.8 err=0.0 latency=29.4
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: healthy cpu=24.6 mem=34.1 err=0.0 latency=33.9

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: worker restarted cleanly after the triggering cause was removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 8/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=24.2 mem=29.8 err=0.0 latency=29.4
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: healthy cpu=24.6 mem=34.1 err=0.0 latency=33.9

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran database_recovery check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 9/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A worker deploy from yesterday hardcoded a service-account JWT against the auth provider. That JWT just expired. Worker calls to internal /v1/identity now return 401, which the worker propagates as 503 to upstream gateway. Gateway looks like the loud service in alerts, but it is a downstream symptom — the deploy regression is on worker, and rolling back the worker deploy restores credential refresh logic. Variant 4 reshuffles timing and distractor noise.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] stripe-webhook: Stripe webhook retry rate +6% (unrelated diurnal variance).
- [WARNING] clerk-auth: Clerk-auth public-JWKS fetch latency +18ms (unrelated provider weather).

SERVICES:
- api-gateway: healthy cpu=24.2 mem=29.8 err=0.0 latency=29.4
- cache: healthy cpu=19.3 mem=24.2 err=0.0 latency=13.8
- database: healthy cpu=25.5 mem=29.8 err=1.0 latency=20.8
- worker: healthy cpu=24.6 mem=34.1 err=0.0 latency=33.9

USER_IMPACT: 0.08
SLO_BURN_RATE: 0.12
LAST_ACTION_RESULT: Ran end_to_end check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: passed - End-to-end login traffic is healthy.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved


Prompt:
TICK 0/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [CRITICAL] worker: Worker CPU pinned at 84% with rising connection-refused errors against cache.
- [WARNING] api-gateway: Login latency p95 climbed to 480ms; user impact climbing.
- [WARNING] cache: Cache rejecting new connections: 'max clients reached' since last rollout.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=28.0 mem=31.0 err=22.0 latency=28.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.62
SLO_BURN_RATE: 0.66
LAST_ACTION_RESULT: none
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Rolled out cache@2026.04.25-pool-shrink 14 minutes ago (maxclients 1024 -> 64; 'cost optimization').

Prompt:
TICK 1/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] cache: cache is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=28.0 mem=31.0 err=22.0 latency=28.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.62
SLO_BURN_RATE: 0.66
LAST_ACTION_RESULT: Queried deploy history for cache.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker logs: 'redis: connection pool timeout' loops; CPU is consumed re-establishing failed connections, not real workload.

Prompt:
TICK 2/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] cache: cache is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=28.0 mem=31.0 err=22.0 latency=28.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.62
SLO_BURN_RATE: 0.66
LAST_ACTION_RESULT: Queried logs for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Worker error rate 14% — every error is a cache-acquire timeout, none originate from worker itself.

Prompt:
TICK 3/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] cache: cache is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=28.0 mem=31.0 err=22.0 latency=28.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.62
SLO_BURN_RATE: 0.66
LAST_ACTION_RESULT: Queried error_rate for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

worker -> cache (read-heavy) -> database (write-heavy)

Prompt:
TICK 4/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] cache: cache is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=28.0 mem=31.0 err=22.0 latency=28.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.62
SLO_BURN_RATE: 0.66
LAST_ACTION_RESULT: Queried dependencies for worker.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 5/12
WORKFLOW_STAGE: triage

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] cache: cache is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=28.0 mem=31.0 err=22.0 latency=28.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.62
SLO_BURN_RATE: 0.66
LAST_ACTION_RESULT: Hypothesis recorded. Reward reflects root-cause accuracy, service localization, confidence calibration, and next-action quality.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 6/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- [WARNING] api-gateway: api-gateway is degraded.
- [WARNING] cache: cache is degraded.
- [WARNING] worker: worker is degraded.

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: degraded cpu=41.0 mem=36.0 err=18.0 latency=480.0
- cache: degraded cpu=24.0 mem=28.0 err=5.0 latency=18.0
- database: healthy cpu=27.0 mem=33.0 err=1.0 latency=26.0
- worker: degraded cpu=84.0 mem=52.0 err=14.0 latency=360.0

USER_IMPACT: 0.34
SLO_BURN_RATE: 0.38
LAST_ACTION_RESULT: Rolled back the cache deploy; the underlying cause is removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 7/12
WORKFLOW_STAGE: mitigation

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: healthy cpu=28.0 mem=30.0 err=0.0 latency=38.0
- cache: healthy cpu=21.0 mem=27.0 err=0.0 latency=14.0
- database: healthy cpu=28.0 mem=32.0 err=0.0 latency=22.0
- worker: healthy cpu=26.0 mem=32.0 err=1.0 latency=44.0

USER_IMPACT: 0.10
SLO_BURN_RATE: 0.14
LAST_ACTION_RESULT: cache restarted cleanly after the triggering cause was removed.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: pending - Database recovery has not been verified yet.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 8/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: healthy cpu=28.0 mem=30.0 err=0.0 latency=38.0
- cache: healthy cpu=21.0 mem=27.0 err=0.0 latency=14.0
- database: healthy cpu=28.0 mem=32.0 err=0.0 latency=22.0
- worker: healthy cpu=26.0 mem=32.0 err=1.0 latency=44.0

USER_IMPACT: 0.10
SLO_BURN_RATE: 0.14
LAST_ACTION_RESULT: Ran database_recovery check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: pending - End-to-end health has not been verified yet.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved

Prompt:
TICK 9/12
WORKFLOW_STAGE: validation

INCIDENT_SUMMARY:
A cache (Redis) deploy lowered max_clients from 1024 to 64. The cache process is healthy in its own metrics, but new connections fail with 'max clients reached'. The worker — which depends on cache for session lookups — is degraded with high CPU as it spins on connection errors. Naïve responders blame the worker because its CPU is loud; the agent must follow the evidence to the cache deploy.

ACTIVE_ALERTS:
- none

NOISE_ALERTS (historically unrelated — resist querying these):
- [WARNING] sentry: Sentry release-health alert — downstream echo of worker errors, not a separate fault.
- [WARNING] openai-proxy: OpenAI proxy p95 latency +21ms (provider weather, unrelated).

SERVICES:
- api-gateway: healthy cpu=28.0 mem=30.0 err=0.0 latency=38.0
- cache: healthy cpu=21.0 mem=27.0 err=0.0 latency=14.0
- database: healthy cpu=28.0 mem=32.0 err=0.0 latency=22.0
- worker: healthy cpu=26.0 mem=32.0 err=1.0 latency=44.0

USER_IMPACT: 0.10
SLO_BURN_RATE: 0.14
LAST_ACTION_RESULT: Ran end_to_end check.
TOOL_OUTPUT: none
FAILURE_TYPE: none
WHY_FAILED: none

CHECKS:
- database_recovery: passed - Database is healthy and no longer failing.
- end_to_end: passed - End-to-end login traffic is healthy.

ALLOWED_ACTIONS:
- query_logs
- query_metrics
- query_dependencies
- query_deploys
- rollback_deploy
- restart_service
- run_check
- isolate_service
- escalate
- submit_hypothesis
- declare_resolved