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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>SupportBot - Customer Assistance</title>
<script src="https://cdn.tailwindcss.com"></script>
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
<style>
.chat-container {
height: calc(100vh - 180px);
}
@media (max-width: 640px) {
.chat-container {
height: calc(100vh - 160px);
}
}
.message {
max-width: 80%;
animation: fadeIn 0.3s ease-in-out;
}
.typing-indicator {
display: inline-block;
}
.typing-indicator span {
display: inline-block;
width: 8px;
height: 8px;
border-radius: 50%;
background-color: #4b5563;
margin: 0 2px;
opacity: 0.4;
}
.typing-indicator span:nth-child(1) {
animation: bounce 1s infinite;
}
.typing-indicator span:nth-child(2) {
animation: bounce 1s infinite 0.2s;
}
.typing-indicator span:nth-child(3) {
animation: bounce 1s infinite 0.4s;
}
@keyframes bounce {
0%, 100% { transform: translateY(0); opacity: 0.4; }
50% { transform: translateY(-5px); opacity: 1; }
}
@keyframes fadeIn {
from { opacity: 0; transform: translateY(10px); }
to { opacity: 1; transform: translateY(0); }
}
.send-btn:disabled {
opacity: 0.5;
cursor: not-allowed;
}
</style>
</head>
<body class="bg-gray-100 font-sans">
<div class="container mx-auto max-w-4xl p-4">
<!-- Header -->
<header class="flex items-center justify-between mb-6">
<div class="flex items-center space-x-3">
<div class="w-10 h-10 rounded-full bg-blue-600 flex items-center justify-center">
<i class="fas fa-robot text-white text-xl"></i>
</div>
<h1 class="text-2xl font-bold text-gray-800">SupportBot</h1>
</div>
<div class="text-sm text-gray-500">
<span id="current-time"></span>
</div>
</header>
<!-- Chat Container -->
<div class="bg-white rounded-xl shadow-lg overflow-hidden">
<!-- Chat Header -->
<div class="bg-blue-600 text-white p-4 flex items-center">
<div class="w-8 h-8 rounded-full bg-blue-500 flex items-center justify-center mr-3">
<i class="fas fa-headset text-white"></i>
</div>
<div>
<h2 class="font-semibold">Customer Support</h2>
<p class="text-xs opacity-80" id="status-indicator">Online</p>
</div>
</div>
<!-- Messages Area -->
<div class="chat-container p-4 overflow-y-auto" id="chat-messages">
<!-- Messages will be inserted here by JavaScript -->
</div>
<!-- Input Area -->
<div class="border-t border-gray-200 p-4 bg-gray-50">
<div class="flex items-center space-x-2">
<input
type="text"
id="user-input"
placeholder="Type your message here..."
class="flex-1 px-4 py-2 rounded-full border border-gray-300 focus:outline-none focus:ring-2 focus:ring-blue-500 focus:border-transparent"
autocomplete="off"
>
<button
id="send-btn"
class="w-10 h-10 rounded-full bg-blue-600 text-white flex items-center justify-center hover:bg-blue-700 transition-colors send-btn"
disabled
>
<i class="fas fa-paper-plane"></i>
</button>
</div>
<div class="mt-2 text-xs text-gray-500 text-center">
Try asking: "What are your hours?", "How do I contact support?", or "What services do you offer?"
</div>
</div>
</div>
</div>
<script>
document.addEventListener('DOMContentLoaded', function() {
// Update current time
function updateTime() {
const now = new Date();
const timeString = now.toLocaleTimeString([], { hour: '2-digit', minute: '2-digit' });
document.getElementById('current-time').textContent = timeString;
}
updateTime();
setInterval(updateTime, 1000);
// DOM elements
const chatMessages = document.getElementById('chat-messages');
const userInput = document.getElementById('user-input');
const sendBtn = document.getElementById('send-btn');
const statusIndicator = document.getElementById('status-indicator');
// Initial greeting
setTimeout(() => {
addBotMessage("Hello! I'm SupportBot, your virtual assistant. How can I help you today?");
}, 500);
// Enable/disable send button based on input
userInput.addEventListener('input', function() {
sendBtn.disabled = this.value.trim() === '';
});
// Send message on Enter key or button click
userInput.addEventListener('keypress', function(e) {
if (e.key === 'Enter' && !sendBtn.disabled) {
sendMessage();
}
});
sendBtn.addEventListener('click', sendMessage);
// Chatbot responses
const responses = {
greetings: ["Hello!", "Hi there!", "Greetings! How can I assist you today?"],
farewells: ["Goodbye! Have a great day!", "See you later!", "Thanks for chatting!"],
hours: "Our operating hours are Monday to Friday, 9:00 AM to 5:00 PM.",
contact: "You can contact our support team at support@example.com or call us at (123) 456-7890.",
location: "We're located at 123 Business Street, Suite 100, Tech City, TC 12345.",
services: "We offer a range of services including web development, digital marketing, and IT consulting.",
help: "I can help with questions about our hours, location, services, and more. What do you need?",
returnPolicy: "Our return policy allows returns within 30 days of purchase with a receipt.",
default: "I'm not sure I understand. Could you try asking differently? Here are some things I can help with: hours, contact info, location, services, or return policy."
};
// Pattern matching for user input
function getResponse(userMessage) {
const lowerMsg = userMessage.toLowerCase();
if (/(hello|hi|hey|greetings)/i.test(lowerMsg)) {
return randomResponse(responses.greetings);
}
if (/(bye|goodbye|see ya|farewell)/i.test(lowerMsg)) {
return randomResponse(responses.farewells);
}
if (/(hour|time|open|close|when)/i.test(lowerMsg)) {
return responses.hours;
}
if (/(contact|email|phone|call|number)/i.test(lowerMsg)) {
return responses.contact;
}
if (/(where|location|address|place)/i.test(lowerMsg)) {
return responses.location;
}
if (/(service|offer|provide|do)/i.test(lowerMsg)) {
return responses.services;
}
if (/(help|support|assist)/i.test(lowerMsg)) {
return responses.help;
}
if (/(return|refund|exchange|policy)/i.test(lowerMsg)) {
return responses.returnPolicy;
}
if (/(thank|thanks|appreciate)/i.test(lowerMsg)) {
return "You're welcome! Is there anything else I can help with?";
}
return responses.default;
}
function randomResponse(responsesArray) {
return responsesArray[Math.floor(Math.random() * responsesArray.length)];
}
// Add a user message to the chat
function addUserMessage(message) {
const messageDiv = document.createElement('div');
messageDiv.className = 'message ml-auto bg-blue-600 text-white p-3 rounded-t-xl rounded-bl-xl mb-3';
messageDiv.innerHTML = `<p>${message}</p>`;
chatMessages.appendChild(messageDiv);
chatMessages.scrollTop = chatMessages.scrollHeight;
}
// Add a bot message to the chat
function addBotMessage(message) {
// Show typing indicator
const typingDiv = document.createElement('div');
typingDiv.className = 'message mb-3';
typingDiv.innerHTML = `
<div class="bg-gray-200 text-gray-800 p-3 rounded-t-xl rounded-br-xl inline-block">
<div class="typing-indicator">
<span></span>
<span></span>
<span></span>
</div>
</div>
`;
chatMessages.appendChild(typingDiv);
chatMessages.scrollTop = chatMessages.scrollHeight;
// Simulate typing delay
setTimeout(() => {
chatMessages.removeChild(typingDiv);
const messageDiv = document.createElement('div');
messageDiv.className = 'message bg-gray-200 text-gray-800 p-3 rounded-t-xl rounded-br-xl mb-3';
messageDiv.innerHTML = `<p>${message}</p>`;
chatMessages.appendChild(messageDiv);
chatMessages.scrollTop = chatMessages.scrollHeight;
}, 1000 + Math.random() * 1000);
}
// Send message function
function sendMessage() {
const message = userInput.value.trim();
if (message === '') return;
addUserMessage(message);
userInput.value = '';
sendBtn.disabled = true;
// Simulate processing
statusIndicator.textContent = "Typing...";
statusIndicator.style.opacity = "0.8";
setTimeout(() => {
const response = getResponse(message);
addBotMessage(response);
statusIndicator.textContent = "Online";
statusIndicator.style.opacity = "1";
}, 500);
}
// Handle inactivity
let inactivityTimer;
function resetInactivityTimer() {
clearTimeout(inactivityTimer);
inactivityTimer = setTimeout(() => {
addBotMessage("Are you still there? Type something if you need help!");
}, 30000); // 30 seconds of inactivity
}
// Reset timer on any user interaction
userInput.addEventListener('focus', resetInactivityTimer);
userInput.addEventListener('keypress', resetInactivityTimer);
sendBtn.addEventListener('click', resetInactivityTimer);
resetInactivityTimer();
});
</script>
<p style="border-radius: 8px; text-align: center; font-size: 12px; color: #fff; margin-top: 16px;position: fixed; left: 8px; bottom: 8px; z-index: 10; background: rgba(0, 0, 0, 0.8); padding: 4px 8px;">Made with <img src="https://enzostvs-deepsite.hf.space/logo.svg" alt="DeepSite Logo" style="width: 16px; height: 16px; vertical-align: middle;display:inline-block;margin-right:3px;filter:brightness(0) invert(1);"><a href="https://enzostvs-deepsite.hf.space" style="color: #fff;text-decoration: underline;" target="_blank" >DeepSite</a> - 🧬 <a href="https://enzostvs-deepsite.hf.space?remix=Mishak/supportbot" style="color: #fff;text-decoration: underline;" target="_blank" >Remix</a></p></body>
</html> |