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703d236 48aaf31 703d236 e24696d 19997a5 703d236 e24696d 48aaf31 703d236 | 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 | import json
from fastapi import FastAPI, Request
from fastapi.middleware.cors import CORSMiddleware
from fastapi.responses import JSONResponse
from greenapi import (
extract_text_message,
get_device_key_by_instance_id,
send_text_message,
send_url_button,
)
from engine.conversation_engine import process_message
from messages import log_message
from handoff.sales import create_sales_handoff
from handoff.support import create_support_handoff
app = FastAPI()
app.add_middleware(
CORSMiddleware,
allow_origins=["*"],
allow_credentials=False,
allow_methods=["POST", "OPTIONS"],
allow_headers=["*"],
)
@app.get("/health")
async def health():
print(">>> /health called")
return {"ok": True, "service": "up"}
@app.get("/")
async def root():
return {
"ok": True,
"service": "ADK Bot API",
"message": "Server is running"
}
@app.get("/receive-test")
async def receive_test():
print(">>> /receive-test called")
return {"ok": True, "message": "receive endpoint reachable"}
@app.post("/receive")
async def webhook_receiver(req: Request):
print("========== /receive HIT ==========")
try:
raw_body = await req.body()
print(">>> RAW BODY BYTES:")
print(raw_body)
except Exception as e:
print(">>> FAILED TO READ RAW BODY:", str(e))
raw_body = b""
try:
headers = dict(req.headers)
print(">>> HEADERS:")
print(json.dumps(headers, ensure_ascii=False, indent=2))
except Exception as e:
print(">>> FAILED TO READ HEADERS:", str(e))
body = None
try:
if raw_body:
body = json.loads(raw_body.decode("utf-8"))
else:
body = {}
except Exception as e:
print(">>> FAILED TO PARSE JSON:", str(e))
return JSONResponse(
status_code=200,
content={
"ok": True,
"debug": "request reached /receive but body is not valid JSON"
}
)
print("===== RECEIVED JSON =====")
print(json.dumps(body, ensure_ascii=False, indent=2))
print("=========================")
# مؤقتًا نطبع typeWebhook حتى لو مختلفة
webhook_type = body.get("typeWebhook")
print(">>> typeWebhook:", webhook_type)
if webhook_type != "incomingMessageReceived":
print(">>> ignored non-incoming webhook")
return {
"ok": True,
"ignored": True,
"typeWebhook": webhook_type
}
instance_data = body.get("instanceData") or {}
sender_data = body.get("senderData") or {}
msg_data = body.get("messageData") or {}
# مبدئيًا هنطبع كل الاحتمالات
print(">>> instanceData:", instance_data)
print(">>> senderData:", sender_data)
print(">>> messageData:", msg_data)
# مهم: بعض payloads فيها idInstance وبعضها wid فقط
instance_id = str(
instance_data.get("idInstance")
or instance_data.get("wid")
or ""
)
chat_id = sender_data.get("chatId")
text_message = extract_text_message(msg_data)
print(">>> resolved instance_id:", instance_id)
print(">>> resolved chat_id:", chat_id)
print(">>> resolved text_message:", text_message)
if not instance_id or not chat_id or not text_message:
print(">>> skipped because missing required fields")
return {
"ok": True,
"skipped": True,
"resolved_instance_id": instance_id,
"resolved_chat_id": chat_id,
"resolved_text_message": text_message,
}
device_key = get_device_key_by_instance_id(instance_id)
print(">>> resolved device_key:", device_key)
if not device_key:
print(">>> Unknown instance_id:", instance_id)
return {
"ok": True,
"skipped": True,
"reason": "unknown_instance_id",
"instance_id": instance_id
}
customer_phone = chat_id.replace("@c.us", "")
bot_number = device_key
try:
log_message(customer_phone, bot_number, "in", text_message)
except Exception as e:
print(">>> failed to log incoming message:", str(e))
try:
result = process_message(
bot_number=bot_number,
customer_phone=customer_phone,
text=text_message
)
print(">>> engine result:")
print(json.dumps(result, ensure_ascii=False, indent=2))
except Exception as e:
print(">>> engine error:", str(e))
fallback_reply = "تمام، حصلت مشكلة بسيطة. ممكن تعيد إرسال رسالتك مرة تانية؟"
try:
status, txt = send_text_message(device_key, chat_id, fallback_reply)
print(">>> fallback send status:", status)
print(">>> fallback send body:", txt)
log_message(customer_phone, bot_number, "out", fallback_reply)
except Exception as send_err:
print(">>> failed to send fallback:", str(send_err))
return JSONResponse(
status_code=200,
content={"ok": True, "error": str(e), "fallback_sent": True}
)
reply = (result.get("reply") or "").strip()
action = result.get("action")
if action and action.get("type") == "url_button":
try:
status, txt = send_url_button(
device_key=device_key,
chat_id=chat_id,
header=action.get("header", "مرحباً بك"),
body=action.get("body", reply),
footer=action.get("footer", ""),
url=action.get("url"),
button_text=action.get("button_text", "فتح الرابط")
)
print(">>> sent url button status:", status)
print(">>> sent url button body:", txt)
try:
log_message(customer_phone, bot_number, "out", action.get("body", reply))
except Exception as e:
print(">>> failed to log outgoing url button body:", str(e))
except Exception as e:
print(">>> failed to send url button:", str(e))
fallback_reply = action.get("body", reply) or "تمام، افتح الرابط من فضلك."
try:
status, txt = send_text_message(device_key, chat_id, fallback_reply)
print(">>> url fallback send status:", status)
print(">>> url fallback send body:", txt)
log_message(customer_phone, bot_number, "out", fallback_reply)
except Exception as send_err:
print(">>> failed to send url fallback:", str(send_err))
else:
try:
status, txt = send_text_message(device_key, chat_id, reply)
print(">>> sent text status:", status)
print(">>> sent text body:", txt)
try:
log_message(customer_phone, bot_number, "out", reply)
except Exception as e:
print(">>> failed to log outgoing text:", str(e))
except Exception as e:
print(">>> failed to send text:", str(e))
if action and action.get("type") == "handoff":
department = action.get("department")
summary = action.get("summary", "")
metadata = result.get("flow_data", {})
try:
if department == "sales":
create_sales_handoff(
customer_phone=customer_phone,
bot_number=bot_number,
summary=summary,
metadata=metadata
)
elif department == "support":
create_support_handoff(
customer_phone=customer_phone,
bot_number=bot_number,
summary=summary,
metadata=metadata
)
print(">>> handoff created:", department)
except Exception as e:
print(">>> failed to create handoff:", str(e))
return {
"ok": True,
"device_key": device_key,
"customer_phone": customer_phone,
"state": result.get("next_state"),
"has_action": bool(action),
}
@app.post("/complaints/callback")
async def complaints_callback(req: Request):
print("========== /complaints/callback HIT ==========")
try:
payload = await req.json()
except Exception:
return JSONResponse(status_code=400, content={"ok": False, "error": "invalid json"})
print("===== COMPLAINT CALLBACK =====")
print(json.dumps(payload, ensure_ascii=False, indent=2))
print("==============================")
uid = payload.get("uid", "")
complaint_number = payload.get("complaint_number", "")
status = payload.get("status", "")
return {
"ok": True,
"uid": uid,
"complaint_number": complaint_number,
"status": status
} |