knowledge_base/advice-support.txt

Title: Advice & Support with Herts SU (Students' Union) | Ask Herts | University of Hertfordshire
URL: https://ask.herts.ac.uk/advice-support

Advice & Support with Herts SU (Students' Union)

Herts SU is a separate organisation from the University, which means our Advice & Support team are uniquely placed to offer students confidential and impartial advice about any concerns relating to their academic and non-academic experience.

Advice & Support We Provide

We can provide advice on...

How to understand and navigate university policies and procedures, including advice and information about academic appeals, extension and exceptional circumstances requests, academic misconduct investigations, non-academic misconduct investigations, fitness to practice investigations, and complaints

How to navigate issues with housing, such as mediating disagreements between housemates or rectifying disputes with Landlords or Lettings Agents

We also offer the following services...

Advisers can attend university meetings or hearings (regarding academic or non-academic misconduct or complaints) with students in a supportive capacity.

Students can access free chlamydia/gonorrhoea dual testing kits, condoms and pregnancy tests from our offices.

You can report hate crimes or incidents through our services, as we are a third-party hate crime reporting centre.

You can find out more about how we support students and book an appointment with us here (https://hertssu.com/your-support/).