""" PolicyEye — Email Service (Resend) Uses the Resend HTTP API instead of SMTP, which works on Hugging Face Spaces (HF blocks all outbound SMTP ports 25/465/587). """ import logging import os import base64 from typing import Optional import resend from core.config import RESEND_API_KEY, MAIL_FROM logger = logging.getLogger(__name__) # Initialize Resend if RESEND_API_KEY: resend.api_key = RESEND_API_KEY logger.info("[Mailer] Resend API configured successfully.") else: logger.warning("[Mailer] RESEND_API_KEY not set. Emails will be mocked in logs.") def _build_welcome_html(to_email: str) -> str: """Build a professional, spam-filter-friendly welcome email.""" return f"""\ Welcome to PolicyEye

PolicyEye

AI-Powered Insurance Eligibility Engine

Welcome aboard! 🎉

Your PolicyEye account has been successfully verified.

You can now upload your health insurance policy documents and check claim eligibility using our AI-powered engine with zero-hallucination verdicts.

Our system uses 5 specialized agents and 18 custom tools, all compliant with IRDAI 2024 regulations.

Go to Dashboard →

This email was sent by PolicyEye because you created an account at policyeye.app. If you did not create this account, please ignore this email.

""" def _build_grievance_html() -> str: """Build a professional grievance notification email.""" return """\ Your Grievance Report — PolicyEye

PolicyEye

AI-Powered Insurance Eligibility Engine

Your Grievance Report is Ready 📋

The PolicyEye Grievance Agent has completed its analysis of your claim and generated an official grievance report.

The attached PDF includes:

Detailed breakdown of your policy rules
IRDAI regulatory compliance analysis
Precedent rulings from the Insurance Ombudsman
A formal grievance letter addressed to your insurer

Please find the PDF report attached to this email. You may forward this email directly to your insurer's Grievance Redressal Officer.

View on Dashboard →

This grievance report was generated by PolicyEye's AI Grievance Agent. It is provided for informational purposes and does not constitute legal advice.

""" def _build_thank_you_html() -> str: """Build a professional thank you email for app feedback.""" return """\ Thank You for Your Feedback

PolicyEye

Thank you for your feedback! 🙏

We have received your rating and comments. Your insights directly shape the future of PolicyEye and help us build a smarter, more accurate AI engine.

If you reported a bug or a pain point, our development team is reviewing it immediately.

""" async def send_welcome_email(to_email: str): """Send a welcome email to new users after signup.""" if not RESEND_API_KEY: logger.info(f"[Mailer Mock] Welcome email → {to_email}") return try: params: resend.Emails.SendParams = { "from": MAIL_FROM, "to": [to_email], "subject": "Welcome to PolicyEye — Account Verified ✓", "html": _build_welcome_html(to_email), "headers": { "X-Entity-Ref-ID": f"welcome-{to_email}", }, "tags": [ {"name": "category", "value": "welcome"}, {"name": "app", "value": "policyeye"}, ], } email_resp = resend.Emails.send(params) logger.info(f"[Mailer] Welcome email sent to {to_email} (id: {email_resp.get('id', 'n/a')})") except Exception as e: logger.error(f"[Mailer] Failed to send welcome email: {e}") async def send_grievance_email(to_email: str, pdf_path: str, cc_email: str = None): """Send the generated grievance PDF to the user and optionally CC the insurer.""" if not RESEND_API_KEY: logger.info(f"[Mailer Mock] Grievance email → {to_email} (attachment: {pdf_path})") return try: # Read and encode the PDF attachment attachments = [] if os.path.exists(pdf_path): with open(pdf_path, "rb") as f: pdf_data = f.read() attachments.append({ "filename": os.path.basename(pdf_path), "content": list(pdf_data), }) params: resend.Emails.SendParams = { "from": MAIL_FROM, "to": [cc_email] if cc_email else [to_email], "subject": "PolicyEye Grievance Report 📋", "html": _build_grievance_html(), "headers": { "X-Entity-Ref-ID": f"grievance-{to_email}", }, "tags": [ {"name": "category", "value": "grievance"}, {"name": "app", "value": "policyeye"}, ], } # The user's email becomes the CC, and the officer is the TO. if cc_email: params["cc"] = [to_email] if attachments: params["attachments"] = attachments email_resp = resend.Emails.send(params) logger.info(f"[Mailer] Grievance package sent to {cc_email or to_email} (id: {email_resp.get('id', 'n/a')})") except Exception as e: logger.error(f"[Mailer] Failed to send grievance package: {e}") async def send_thank_you_email(to_email: str): """Send a thank you email for submitting app feedback.""" if not RESEND_API_KEY: logger.info(f"[Mailer Mock] Thank you email → {to_email}") return try: params: resend.Emails.SendParams = { "from": MAIL_FROM, "to": [to_email], "subject": "Thank you for your feedback! 🙏", "html": _build_thank_you_html(), "tags": [ {"name": "category", "value": "feedback"}, ], } resend.Emails.send(params) except Exception as e: logger.error(f"[Mailer] Failed to send thank you email: {e}")