Update env.py
Browse files
env.py
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@@ -2,6 +2,7 @@ import numpy as np
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import gymnasium as gym
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from gymnasium import spaces
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URGENCY_LABELS = ["General", "Billing", "Security Breach"]
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ROUTING_LABELS = ["AI Auto-Reply", "Tech Support", "Legal"]
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RESOLUTION_LABELS = ["Archive", "Draft Reply", "Escalate to Human"]
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@@ -9,40 +10,45 @@ RESOLUTION_LABELS = ["Archive", "Draft Reply", "Escalate to Human"]
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class EmailTriageEnv(gym.Env):
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def __init__(self, task="all"):
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super().__init__()
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if task != "all":
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self._queue = [e for e in
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else:
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self._queue =
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self.action_space = spaces.MultiDiscrete([3, 3, 3])
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self.observation_space = spaces.Box(low=0.0, high=1.0, shape=(
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self._step_idx = 0
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def reset(self):
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self._step_idx = 0
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return np.zeros(
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def step(self, action):
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if self._step_idx >= len(self._queue):
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return np.zeros(
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email = self._queue[self._step_idx]
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correct = email["correct_actions"]
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reward = 1.0 if tuple(action) == tuple(correct) else 0.0
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# Security missed penalty
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if correct[0] == 2 and action[0] != 2:
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reward = -2.0
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self._step_idx += 1
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done = self._step_idx >= len(self._queue)
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info = {"raw_reward": reward, "correct_actions": correct}
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return np.zeros(
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import gymnasium as gym
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from gymnasium import spaces
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# Labels as requested
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URGENCY_LABELS = ["General", "Billing", "Security Breach"]
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ROUTING_LABELS = ["AI Auto-Reply", "Tech Support", "Legal"]
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RESOLUTION_LABELS = ["Archive", "Draft Reply", "Escalate to Human"]
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class EmailTriageEnv(gym.Env):
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def __init__(self, task="all"):
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super().__init__()
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# Hardcoded dataset to avoid import errors
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self.full_dataset = [
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{"difficulty": "easy", "description": "Spam promo", "correct_actions": (0, 0, 0)},
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{"difficulty": "easy", "description": "Routine support", "correct_actions": (0, 1, 1)},
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{"difficulty": "medium", "description": "Billing dispute", "correct_actions": (1, 2, 2)},
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{"difficulty": "medium", "description": "Refund request", "correct_actions": (1, 2, 2)},
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{"difficulty": "hard", "description": "IT password reset phish", "correct_actions": (2, 1, 2)},
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{"difficulty": "hard", "description": "Ransomware threat", "correct_actions": (2, 2, 2)}
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]
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if task != "all":
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self._queue = [e for e in self.full_dataset if e.get("difficulty") == task]
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else:
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self._queue = self.full_dataset
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self.action_space = spaces.MultiDiscrete([3, 3, 3])
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self.observation_space = spaces.Box(low=0.0, high=1.0, shape=(10,), dtype=np.float32)
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self._step_idx = 0
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def reset(self, seed=None, options=None):
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super().reset(seed=seed)
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self._step_idx = 0
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return np.zeros(10, dtype=np.float32), {}
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def step(self, action):
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if self._step_idx >= len(self._queue):
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return np.zeros(10), 0.0, True, False, {}
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email = self._queue[self._step_idx]
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correct = email["correct_actions"]
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# Scoring logic
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reward = 1.0 if tuple(action) == tuple(correct) else 0.0
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if correct[0] == 2 and action[0] != 2:
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reward = -2.0 # Security penalty
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self._step_idx += 1
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done = self._step_idx >= len(self._queue)
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info = {"raw_reward": reward, "correct_actions": correct}
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return np.zeros(10), float(reward), done, False, info
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