Upload App.py
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App.py
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import re
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import gradio as gr
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import vanna as vn
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from groq import Groq
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from vanna.remote import VannaDefault
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# Set up Vanna.ai and Groq client as before
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MY_VANNA_MODEL = "llama3-8b"
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vn = VannaDefault(model=MY_VANNA_MODEL, api_key='30efac58cfee46d1967e28b8d6bdf5db')
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vn.connect_to_mssql(odbc_conn_str=r'DRIVER={ODBC Driver 17 for SQL Server};SERVER=YISC1100715LT\SQLEXPRESS;DATABASE=master;Trusted_Connection=yes;') # Connect to your database
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# Set up Groq client
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groq_client = Groq(api_key="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")
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def get_order_status(order_number):
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sql = f"SELECT know_history.status FROM know_history WHERE know_history.erpordernumber = {order_number};"
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result = vn.run_sql(sql)
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# if result and len(result) > 0:
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# return result['STATUS']
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return result['status']
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def generate_response(user_input):
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# Check for order number in the input
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order_match = re.search(r'#?(\d{5})', user_input)
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if order_match:
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order_number = order_match.group(1)
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status = get_order_status(order_number)
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# if status:
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# Use Groq to generate a conversational response
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prompt = f"""Given an order status '{status}' for order number {order_number},
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generate a friendly, conversational response to the customer's query: "{user_input}".
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The response should be informative and reassuring."""
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chat_completion = groq_client.chat.completions.create(
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messages=[
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{
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"role": "system",
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"content": "You are a helpful customer service chatbot for an e-commerce company."
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},
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{
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"role": "user",
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"content": prompt,
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}
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],
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model="llama3-8b-8192",
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max_tokens=150,
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temperature=0.7,
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)
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return chat_completion.choices[0].message.content.strip()
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# else:
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# return f"I'm sorry, but I couldn't find any information for order #{order_number}. Could you please check if the order number is correct?"
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else:
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# Handle general queries
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prompt = f"""As a customer service chatbot for an e-commerce company,
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provide a helpful response to the following customer query: "{user_input}"."""
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chat_completion = groq_client.chat.completions.create(
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messages=[
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{
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"role": "system",
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"content": "You are a helpful customer service chatbot for an e-commerce company."
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},
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{
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"role": "user",
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"content": prompt,
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}
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],
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model="llama3-8b-8192",
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max_tokens=150,
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temperature=0.7,
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)
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return chat_completion.choices[0].message.content.strip()
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def chat_interface(message, history):
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response = generate_response(message)
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return response
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iface = gr.ChatInterface(
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chat_interface,
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title="E-Commerce Customer Service Chatbot",
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description="Ask about your order status or any other questions!",
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examples=[
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"Where is my order #12345?",
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"What is the status of my order #67890?",
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"How can I track my order?",
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"Can I change my shipping address?",
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"What's your return policy?"
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]
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)
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if __name__ == "__main__":
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iface.launch()
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