Update app.py

app.py

@@ -21,10 +21,11 @@ knowledge_base = {
     "PMD": "Primary Manufacturing Unit",
     "SMD": "Secondary Manufacturing Unit",
     "SLA": "Service Level Agreement",
-    "Coco": "Consumer Complaint",
-    "Cuco": "Customer Complaint",
-    "Osso": "Operation Skill Sourcing Officer",
-    "Moso": "Marketing Skill Sourcing Manager",
+    "CUCO": "Consumer Complaint",
+    "COCO": "Customer Complaint",
+    "EFO" : "End Fall-Out";
+    "OSSO": "Operation Skill Sourcing Officer",
+    "MSSO": "Marketing Skill Sourcing Manager",
     "FT": "Field Technician",
     "STT": "Sales to Trade",
     "ADS": "Average Daily Sales",