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Browse files- app.py +169 -0
- dummy_regional_orders.csv +0 -0
- dummy_sales_history.csv +0 -0
- requirements.txt +5 -0
app.py
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import gradio as gr
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import pandas as pd
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from prophet import Prophet
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import json
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import os
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import google.generativeai as genai
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try:
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api_key = os.environ.get("GOOGLE_API_KEY")
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genai.configure(api_key=api_key)
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print("Google AI API key configured successfully!")
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LLM_LOADED = True
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model = genai.GenerativeModel('gemini-pro')
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except Exception as e:
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print(f"Could not configure Google AI. AI features will be disabled. Error: {e}")
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LLM_LOADED = False
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model = None
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def create_cases_data():
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"""Creates a dummy CSV with customer case data."""
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cases_data = {
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'case_id': [101, 102],
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'customer_name': ['Rohan Gupta', 'Priya Sharma'],
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'customer_query': [
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"The Leather care conditioner 500 ml I ordered (Order #404-7654321-1234567) just arrived, but the bottle is leaking. I want a replacement.",
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"Hi, my order for the Cockpit Cleaner Matt 500 ml (Order #404-1234567-9876543) was supposed to be delivered yesterday, but the tracking says it's delayed. Where is it?"
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],
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'order_number': ['404-7654321-1234567', '404-1234567-9876543'],
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'item_name': ['Leather care conditioner 500 ml', 'Cockpit Cleaner Matt 500 ml'],
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'order_status': ['Delivered', 'Shipped']
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}
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df_cases = pd.DataFrame(cases_data)
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df_cases.to_csv('customer_cases.csv', index=False)
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create_cases_data()
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# === USE CASE 1: Future Sales Prediction ===
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def predict_future_sales(sku_choice):
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if not sku_choice:
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return "Please select a SKU."
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df_sales = pd.read_csv('dummy_sales_history.csv')
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df_sku = df_sales[df_sales['sku'] == sku_choice]
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if df_sku.empty:
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return f"No sales data could be found for '{sku_choice}'. Please check the CSV file."
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df_sku = df_sku.rename(columns={'date': 'ds', 'units_sold': 'y'})
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df_sku['ds'] = pd.to_datetime(df_sku['ds'])
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model_prophet = Prophet(daily_seasonality=False, weekly_seasonality=True, yearly_seasonality=True)
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model_prophet.fit(df_sku)
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future = model_prophet.make_future_dataframe(periods=30)
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forecast = model_prophet.predict(future)
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thirty_day_forecast = forecast[['ds', 'yhat', 'yhat_lower', 'yhat_upper']].tail(30)
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total_sales = int(thirty_day_forecast['yhat'].sum())
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lower_bound = int(thirty_day_forecast['yhat_lower'].sum())
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upper_bound = int(thirty_day_forecast['yhat_upper'].sum())
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return f"Predicted sales for **{sku_choice}** in the next 30 days: **{total_sales} units**.\nPrediction Range: *{lower_bound} to {upper_bound} units*."
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# === USE CASE 2: Automated Case Reply Generation ===
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def get_open_cases():
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if not os.path.exists('customer_cases.csv'):
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return []
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df_cases = pd.read_csv('customer_cases.csv')
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return [f"Case {row['case_id']}: {row['customer_name']}" for index, row in df_cases.iterrows()]
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def get_case_details(case_selection):
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if not case_selection:
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return "", "", gr.update(visible=False)
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case_id = int(case_selection.split(':')[0].replace('Case', '').strip())
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df_cases = pd.read_csv('customer_cases.csv')
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case_data = df_cases[df_cases['case_id'] == case_id].iloc[0]
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return case_data['customer_query'], case_data.to_json(), gr.update(visible=True)
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def generate_case_reply(case_data_json):
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"""Generates an email reply using the Gemini API."""
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if not LLM_LOADED:
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return "Gemini API not loaded. Cannot generate reply."
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internal_data = json.loads(case_data_json)
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customer_query = internal_data.pop('customer_query')
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internal_data.pop('case_id')
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system_prompt = """
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You are an expert AI assistant for "RecoEngine", specializing in Amazon customer support...
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(Your detailed system prompt remains exactly the same)
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"""
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user_prompt = f"### Customer Query ###\n{customer_query}\n### Internal Data ###\n{json.dumps(internal_data)}"
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# --- MODIFIED: Call the Gemini API ---
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try:
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response = model.generate_content(f"{system_prompt}\n{user_prompt}")
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generated_text = response.text
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except Exception as e:
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return f"Error calling Gemini API: {e}"
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try:
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start_index = generated_text.find('{')
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end_index = generated_text.rfind('}') + 1
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json_output_str = generated_text[start_index:end_index]
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parsed_json = json.loads(json_output_str)
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template = f"""
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Subject: Regarding your recent inquiry about your order...
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(Your email template remains exactly the same)
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"""
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return template
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except Exception as e:
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return f"Error parsing API output: {e}\nRaw Output:\n{generated_text}"
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def send_reply(case_selection):
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case_id = int(case_selection.split(':')[0].replace('Case', '').strip())
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df_cases = pd.read_csv('customer_cases.csv')
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df_cases = df_cases[df_cases['case_id'] != case_id]
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df_cases.to_csv('customer_cases.csv', index=False)
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return "Reply sent, case closed.", "", "", gr.update(choices=get_open_cases(), value=None), gr.update(visible=False)
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# === USE CASE 3: Automated Prep Center Communication ===
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def generate_prep_center_email(client_name, shipment_id, status, arrival_date, num_cartons, labels_provided):
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if not LLM_LOADED:
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return "Gemini API not loaded. Cannot generate email."
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shipment_data = {"client_name": client_name, "shipment_id": shipment_id, "status": status, "expected_arrival_date": arrival_date, "num_cartons": num_cartons, "labels_provided": labels_provided}
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system_prompt = """
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You are an expert AI operations assistant...
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(Your detailed system prompt remains exactly the same)
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"""
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user_prompt = f"Analyze this data and generate the JSON: {json.dumps(shipment_data)}"
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# --- MODIFIED: Call the Gemini API ---
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try:
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response = model.generate_content(f"{system_prompt}\n{user_prompt}")
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generated_text = response.text
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except Exception as e:
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return f"Error calling Gemini API: {e}"
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try:
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start_index = generated_text.find('{')
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end_index = generated_text.rfind('}') + 1
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json_output_str = generated_text[start_index:end_index]
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parsed_json = json.loads(json_output_str)
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template = f"""
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Subject: {parsed_json.get('urgency_tag')} - Action Required for Your Shipment...
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(Your email template remains exactly the same)
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"""
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return template
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except Exception as e:
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return f"Error parsing API output: {e}\nRaw Output:\n{generated_text}"
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# ... (The rest of your code for 'recommend_best_warehouse' and the Gradio UI remains exactly the same) ...
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# --- 4. GRADIO UI CONSTRUCTION ---
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with gr.Blocks(theme=gr.themes.Soft(text_size='lg'), title="RecoEngine Demo") as demo:
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gr.Markdown("# RecoEngine Demo!!")
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# ... (Your entire Gradio UI layout remains the same) ...
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# --- 5. LAUNCH THE APP ---
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| 168 |
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if __name__ == "__main__":
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demo.launch()
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dummy_regional_orders.csv
ADDED
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The diff for this file is too large to render.
See raw diff
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dummy_sales_history.csv
ADDED
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The diff for this file is too large to render.
See raw diff
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|
|
requirements.txt
ADDED
|
@@ -0,0 +1,5 @@
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| 1 |
+
gradio
|
| 2 |
+
pandas
|
| 3 |
+
prophet
|
| 4 |
+
google-generative-ai
|
| 5 |
+
scikit-learn
|