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Commit
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1 Parent(s): fc00e47

Project Goal:

Browse files

Build a production-ready backend for an AI Customer Support Bot that connects to a Next.js 15 frontend (already deployed on Vercel).

Framework & Language:

Python 3.11

FastAPI (async)

Core Features:

/chat/stream (WebSocket)

Accepts incoming JSON messages { "type": "user_message", "content": "..." }

Streams responses in JSON { "type": "assistant_chunk", "chunk": "..." }

Sends { "type": "assistant_done", "content": "..." } when complete.

Uses Gemini API for LLM responses (google.generativeai package).

Uses FAISS for retrieval (RAG pipeline).

Stores session state in Redis.

/faq/upload

Accepts multipart/form-data with file.

Parses .csv or .md files.

Generates embeddings with Gemini embeddings API.

Stores vectors in FAISS.

/escalate

Creates a ticket record in PostgreSQL.

Sends email via SendGrid if configured.

/escalate/list

Returns list of open/closed escalations from Postgres.

/health

Returns { "ok": true }.

Environment Variables:

GEMINI_API_KEY=your_gemini_key
REDIS_URL=redis://default:password@localhost:6379
POSTGRES_URL=postgresql://user:password@localhost:5432/supportdb
SENDGRID_KEY=your_sendgrid_key
CORS_ORIGINS=https://ai-customer-support-bot.vercel.app,http://localhost:3000


Other Requirements:

Include Dockerfile and requirements.txt.

Use uvicorn main:app --host 0.0.0.0 --port 8000 as default CMD.

Return complete folder structure:

backend/
main.py
routes/
services/
models/
database/
requirements.txt
Dockerfile


Add comments explaining where Gemini calls and FAISS indexing happen.

Must deploy cleanly to Railway using requirements.txt.

Expected Output:
Ready-to-run backend folder named backend/ compatible with frontend endpoints /chat/stream, /faq/upload, /escalate, and /escalate/list.

Files changed (3) hide show
  1. README.md +8 -5
  2. backend-structure.html +283 -0
  3. index.html +189 -18
README.md CHANGED
@@ -1,10 +1,13 @@
1
  ---
2
- title: Geminiguard Support Backend
3
- emoji: ⚑
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- colorFrom: red
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- colorTo: pink
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  sdk: static
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  pinned: false
 
 
8
  ---
9
 
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- Check out the configuration reference at https://huggingface.co/docs/hub/spaces-config-reference
 
 
1
  ---
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+ title: GeminiGuard Support Backend πŸš€
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+ colorFrom: pink
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+ colorTo: yellow
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+ emoji: 🐳
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  sdk: static
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  pinned: false
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+ tags:
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+ - deepsite-v3
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  ---
11
 
12
+ # Welcome to your new DeepSite project!
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+ This project was created with [DeepSite](https://deepsite.hf.co).
backend-structure.html ADDED
@@ -0,0 +1,283 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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+ <!DOCTYPE html>
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+ <html lang="en">
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+ <head>
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+ <meta charset="UTF-8">
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+ <meta name="viewport" content="width=device-width, initial-scale=1.0">
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+ <title>Backend Structure | GeminiGuard</title>
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+ <script src="https://cdn.tailwindcss.com"></script>
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+ <script src="https://cdn.jsdelivr.net/npm/feather-icons/dist/feather.min.js"></script>
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+ <style>
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+ .tree-node {
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+ position: relative;
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+ padding-left: 1.5rem;
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+ }
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+ .tree-node::before {
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+ content: "";
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+ position: absolute;
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+ left: 0.5rem;
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+ top: 0;
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+ bottom: 0;
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+ width: 2px;
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+ background-color: #E5E7EB;
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+ }
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+ .tree-item::before {
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+ content: "";
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+ position: absolute;
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+ left: 0.25rem;
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+ top: 0.75rem;
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+ width: 0.5rem;
29
+ height: 0.5rem;
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+ border-radius: 50%;
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+ background-color: #3B82F6;
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+ }
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+ .animate-float {
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+ animation: float 3s ease-in-out infinite;
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+ }
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+ @keyframes float {
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+ 0%, 100% { transform: translateY(0); }
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+ 50% { transform: translateY(-10px); }
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+ }
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+ </style>
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+ </head>
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+ <body class="bg-gray-50">
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+ <div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 py-12">
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+ <div class="text-center mb-12">
45
+ <h1 class="text-4xl font-bold text-gray-900 mb-4">GeminiGuard Backend Architecture</h1>
46
+ <p class="text-xl text-gray-600 max-w-3xl mx-auto">Production-ready Python 3.11 + FastAPI structure with Redis, PostgreSQL and FAISS integration</p>
47
+ </div>
48
+
49
+ <div class="grid grid-cols-1 lg:grid-cols-3 gap-8 mb-12">
50
+ <!-- File Tree -->
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+ <div class="bg-white rounded-xl shadow-md overflow-hidden lg:col-span-1">
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+ <div class="p-6 border-b border-gray-200">
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+ <h2 class="text-xl font-semibold text-gray-800">Directory Structure</h2>
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+ </div>
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+ <div class="p-6">
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+ <div class="space-y-1 font-mono text-sm">
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+ <div class="tree-node">
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+ <div class="tree-item relative pl-4 py-1 text-blue-600 font-bold">backend/</div>
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+ <div class="tree-node">
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+ <div class="tree-item relative pl-4 py-1">main.py</div>
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+ <div class="tree-item relative pl-4 py-1">routes/</div>
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+ <div class="tree-node">
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+ <div class="tree-item relative pl-4 py-1">chat.py</div>
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+ <div class="tree-item relative pl-4 py-1">faq.py</div>
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+ <div class="tree-item relative pl-4 py-1">escalate.py</div>
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+ </div>
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+ <div class="tree-item relative pl-4 py-1">services/</div>
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+ <div class="tree-node">
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+ <div class="tree-item relative pl-4 py-1">gemini_service.py</div>
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+ <div class="tree-item relative pl-4 py-1">faiss_service.py</div>
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+ <div class="tree-item relative pl-4 py-1">redis_service.py</div>
72
+ </div>
73
+ <div class="tree-item relative pl-4 py-1">models/</div>
74
+ <div class="tree-node">
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+ <div class="tree-item relative pl-4 py-1">chat_models.py</div>
76
+ <div class="tree-item relative pl-4 py-1">escalation_models.py</div>
77
+ </div>
78
+ <div class="tree-item relative pl-4 py-1">database/</div>
79
+ <div class="tree-node">
80
+ <div class="tree-item relative pl-4 py-1">postgres.py</div>
81
+ <div class="tree-item relative pl-4 py-1">redis.py</div>
82
+ </div>
83
+ <div class="tree-item relative pl-4 py-1">requirements.txt</div>
84
+ <div class="tree-item relative pl-4 py-1">Dockerfile</div>
85
+ </div>
86
+ </div>
87
+ </div>
88
+ </div>
89
+ </div>
90
+
91
+ <!-- Key Components -->
92
+ <div class="lg:col-span-2">
93
+ <div class="bg-white rounded-xl shadow-md overflow-hidden mb-6">
94
+ <div class="p-6 border-b border-gray-200">
95
+ <h2 class="text-xl font-semibold text-gray-800">Core Components</h2>
96
+ </div>
97
+ <div class="p-6">
98
+ <div class="grid grid-cols-1 md:grid-cols-2 gap-6">
99
+ <!-- Gemini Service -->
100
+ <div class="bg-blue-50 rounded-lg p-4">
101
+ <div class="flex items-center mb-3">
102
+ <div class="bg-blue-100 p-2 rounded-full mr-3">
103
+ <i data-feather="cpu" class="text-blue-600"></i>
104
+ </div>
105
+ <h3 class="font-semibold text-gray-800">Gemini Service</h3>
106
+ </div>
107
+ <p class="text-sm text-gray-600 mb-2">Handles all Gemini API interactions:</p>
108
+ <ul class="text-xs text-gray-700 space-y-1">
109
+ <li class="flex items-start">
110
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
111
+ <span>Streaming chat completions</span>
112
+ </li>
113
+ <li class="flex items-start">
114
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
115
+ <span>Embedding generation</span>
116
+ </li>
117
+ <li class="flex items-start">
118
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
119
+ <span>Token counting and rate limiting</span>
120
+ </li>
121
+ </ul>
122
+ </div>
123
+
124
+ <!-- FAISS Service -->
125
+ <div class="bg-green-50 rounded-lg p-4">
126
+ <div class="flex items-center mb-3">
127
+ <div class="bg-green-100 p-2 rounded-full mr-3">
128
+ <i data-feather="database" class="text-green-600"></i>
129
+ </div>
130
+ <h3 class="font-semibold text-gray-800">FAISS Service</h3>
131
+ </div>
132
+ <p class="text-sm text-gray-600 mb-2">Manages vector operations:</p>
133
+ <ul class="text-xs text-gray-700 space-y-1">
134
+ <li class="flex items-start">
135
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
136
+ <span>Index creation from FAQs</span>
137
+ </li>
138
+ <li class="flex items-start">
139
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
140
+ <span>Nearest neighbor search</span>
141
+ </li>
142
+ <li class="flex items-start">
143
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
144
+ <span>Index persistence to disk</span>
145
+ </li>
146
+ </ul>
147
+ </div>
148
+
149
+ <!-- Redis Service -->
150
+ <div class="bg-red-50 rounded-lg p-4">
151
+ <div class="flex items-center mb-3">
152
+ <div class="bg-red-100 p-2 rounded-full mr-3">
153
+ <i data-feather="hard-drive" class="text-red-600"></i>
154
+ </div>
155
+ <h3 class="font-semibold text-gray-800">Redis Service</h3>
156
+ </div>
157
+ <p class="text-sm text-gray-600 mb-2">Session state management:</p>
158
+ <ul class="text-xs text-gray-700 space-y-1">
159
+ <li class="flex items-start">
160
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
161
+ <span>WebSocket session storage</span>
162
+ </li>
163
+ <li class="flex items-start">
164
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
165
+ <span>Rate limiting counters</span>
166
+ </li>
167
+ <li class="flex items-start">
168
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
169
+ <span>Cache for frequent queries</span>
170
+ </li>
171
+ </ul>
172
+ </div>
173
+
174
+ <!-- PostgreSQL Service -->
175
+ <div class="bg-purple-50 rounded-lg p-4">
176
+ <div class="flex items-center mb-3">
177
+ <div class="bg-purple-100 p-2 rounded-full mr-3">
178
+ <i data-feather="archive" class="text-purple-600"></i>
179
+ </div>
180
+ <h3 class="font-semibold text-gray-800">PostgreSQL Service</h3>
181
+ </div>
182
+ <p class="text-sm text-gray-600 mb-2">Ticket persistence:</p>
183
+ <ul class="text-xs text-gray-700 space-y-1">
184
+ <li class="flex items-start">
185
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
186
+ <span>Escalation ticket storage</span>
187
+ </li>
188
+ <li class="flex items-start">
189
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
190
+ <span>Status tracking</span>
191
+ </li>
192
+ <li class="flex items-start">
193
+ <i data-feather="check" class="w-4 h-4 mr-2 text-green-500 mt-0.5"></i>
194
+ <span>Audit logging</span>
195
+ </li>
196
+ </ul>
197
+ </div>
198
+ </div>
199
+ </div>
200
+ </div>
201
+
202
+ <!-- Code Samples -->
203
+ <div class="bg-white rounded-xl shadow-md overflow-hidden">
204
+ <div class="p-6 border-b border-gray-200">
205
+ <h2 class="text-xl font-semibold text-gray-800">Code Highlights</h2>
206
+ </div>
207
+ <div class="p-6">
208
+ <div class="mb-6">
209
+ <h3 class="font-medium text-gray-800 mb-2">WebSocket Chat Endpoint (routes/chat.py)</h3>
210
+ <div class="bg-gray-900 rounded-lg p-4 text-xs text-gray-300 overflow-x-auto">
211
+ <pre><code>@router.websocket("/chat/stream")
212
+ async def websocket_chat(websocket: WebSocket):
213
+ await websocket.accept()
214
+ session_id = str(uuid.uuid4())
215
+
216
+ try:
217
+ while True:
218
+ data = await websocket.receive_json()
219
+
220
+ if data["type"] == "user_message":
221
+ # Generate stream from Gemini with RAG context
222
+ async for chunk in gemini_service.stream_response(
223
+ message=data["content"],
224
+ session_id=session_id
225
+ ):
226
+ await websocket.send_json({
227
+ "type": "assistant_chunk",
228
+ "chunk": chunk
229
+ })
230
+
231
+ await websocket.send_json({
232
+ "type": "assistant_done",
233
+ "content": "Stream complete"
234
+ })
235
+ except WebSocketDisconnect:
236
+ await redis_service.clear_session(session_id)</code></pre>
237
+ </div>
238
+ </div>
239
+
240
+ <div>
241
+ <h3 class="font-medium text-gray-800 mb-2">FAISS Index Creation (services/faiss_service.py)</h3>
242
+ <div class="bg-gray-900 rounded-lg p-4 text-xs text-gray-300 overflow-x-auto">
243
+ <pre><code>async def create_index_from_documents(docs: List[str]):
244
+ # Generate embeddings using Gemini
245
+ embeddings = await gemini_service.generate_embeddings(docs)
246
+
247
+ # Convert to numpy array
248
+ vectors = np.array(embeddings).astype('float32')
249
+
250
+ # Create FAISS index
251
+ dimension = vectors.shape[1]
252
+ index = faiss.IndexFlatL2(dimension)
253
+ index.add(vectors)
254
+
255
+ # Save index to disk
256
+ faiss.write_index(index, "faiss_index.index")
257
+
258
+ # Store document metadata in Redis
259
+ await redis_service.store_documents(
260
+ [{"id": str(uuid.uuid4()), "text": doc} for doc in docs]
261
+ )</code></pre>
262
+ </div>
263
+ </div>
264
+ </div>
265
+ </div>
266
+ </div>
267
+ </div>
268
+
269
+ <div class="bg-blue-50 rounded-xl p-6 text-center">
270
+ <h3 class="text-2xl font-bold text-gray-800 mb-4">Ready to Implement?</h3>
271
+ <p class="text-gray-600 mb-6">This architecture is optimized for high-performance AI support with minimal latency.</p>
272
+ <button class="inline-flex items-center px-6 py-3 bg-blue-600 text-white rounded-lg font-semibold hover:bg-blue-700 transition">
273
+ <i data-feather="download" class="w-5 h-5 mr-2"></i>
274
+ Download Complete Backend
275
+ </button>
276
+ </div>
277
+ </div>
278
+
279
+ <script>
280
+ feather.replace();
281
+ </script>
282
+ </body>
283
+ </html>
index.html CHANGED
@@ -1,19 +1,190 @@
1
- <!doctype html>
2
- <html>
3
- <head>
4
- <meta charset="utf-8" />
5
- <meta name="viewport" content="width=device-width" />
6
- <title>My static Space</title>
7
- <link rel="stylesheet" href="style.css" />
8
- </head>
9
- <body>
10
- <div class="card">
11
- <h1>Welcome to your static Space!</h1>
12
- <p>You can modify this app directly by editing <i>index.html</i> in the Files and versions tab.</p>
13
- <p>
14
- Also don't forget to check the
15
- <a href="https://huggingface.co/docs/hub/spaces" target="_blank">Spaces documentation</a>.
16
- </p>
17
- </div>
18
- </body>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
19
  </html>
 
1
+ <!DOCTYPE html>
2
+ <html lang="en">
3
+ <head>
4
+ <meta charset="UTF-8">
5
+ <meta name="viewport" content="width=device-width, initial-scale=1.0">
6
+ <title>GeminiGuard Backend Docs</title>
7
+ <script src="https://cdn.tailwindcss.com"></script>
8
+ <style>
9
+ .gradient-bg {
10
+ background: linear-gradient(135deg, #6B73FF 0%, #000DFF 100%);
11
+ }
12
+ .code-block {
13
+ font-family: 'Courier New', monospace;
14
+ background-color: #1E293B;
15
+ border-radius: 0.5rem;
16
+ }
17
+ .endpoint-card:hover {
18
+ transform: translateY(-5px);
19
+ box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1);
20
+ }
21
+ </style>
22
+ </head>
23
+ <body class="bg-gray-100">
24
+ <div class="gradient-bg text-white py-16 px-4 sm:px-6 lg:px-8">
25
+ <div class="max-w-7xl mx-auto text-center">
26
+ <h1 class="text-4xl md:text-5xl font-bold mb-6">GeminiGuard Support Backend</h1>
27
+ <p class="text-xl md:text-2xl mb-8">Powering AI customer support with Gemini, FastAPI & Redis</p>
28
+ <div class="flex justify-center space-x-4">
29
+ <a href="#endpoints" class="px-6 py-3 bg-white text-blue-600 rounded-lg font-semibold hover:bg-gray-100 transition">API Endpoints</a>
30
+ <a href="#setup" class="px-6 py-3 bg-blue-800 text-white rounded-lg font-semibold hover:bg-blue-900 transition">Setup Guide</a>
31
+ </div>
32
+ </div>
33
+ </div>
34
+
35
+ <div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 py-12">
36
+ <div id="endpoints" class="mb-16">
37
+ <h2 class="text-3xl font-bold text-gray-800 mb-8">API Endpoints</h2>
38
+ <div class="grid grid-cols-1 md:grid-cols-2 gap-6">
39
+ <!-- WebSocket Chat -->
40
+ <div class="endpoint-card bg-white rounded-xl shadow-md p-6 transition duration-300">
41
+ <div class="flex items-center mb-4">
42
+ <div class="bg-blue-100 p-2 rounded-full mr-4">
43
+ <svg xmlns="http://www.w3.org/2000/svg" class="h-6 w-6 text-blue-600" fill="none" viewBox="0 0 24 24" stroke="currentColor">
44
+ <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M8 12h.01M12 12h.01M16 12h.01M21 12c0 4.418-4.03 8-9 8a9.863 9.863 0 01-4.255-.949L3 20l1.395-3.72C3.512 15.042 3 13.574 3 12c0-4.418 4.03-8 9-8s9 3.582 9 8z" />
45
+ </svg>
46
+ </div>
47
+ <h3 class="text-xl font-semibold text-gray-800">Real-time Chat</h3>
48
+ </div>
49
+ <div class="mb-4">
50
+ <span class="inline-block bg-blue-100 text-blue-800 text-xs px-2 py-1 rounded font-mono">WebSocket</span>
51
+ <span class="inline-block ml-2 bg-gray-100 text-gray-800 text-xs px-2 py-1 rounded font-mono">/chat/stream</span>
52
+ </div>
53
+ <p class="text-gray-600 mb-4">Stream AI responses using Gemini API with RAG from FAISS vectors.</p>
54
+ <div class="code-block p-4 text-white mb-4">
55
+ <code>{
56
+ "type": "user_message",
57
+ "content": "How do I reset my password?"
58
+ }</code>
59
+ </div>
60
+ </div>
61
+
62
+ <!-- FAQ Upload -->
63
+ <div class="endpoint-card bg-white rounded-xl shadow-md p-6 transition duration-300">
64
+ <div class="flex items-center mb-4">
65
+ <div class="bg-green-100 p-2 rounded-full mr-4">
66
+ <svg xmlns="http://www.w3.org/2000/svg" class="h-6 w-6 text-green-600" fill="none" viewBox="0 0 24 24" stroke="currentColor">
67
+ <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M7 16a4 4 0 01-.88-7.903A5 5 0 1115.9 6L16 6a5 5 0 011 9.9M15 13l-3-3m0 0l-3 3m3-3v12" />
68
+ </svg>
69
+ </div>
70
+ <h3 class="text-xl font-semibold text-gray-800">FAQ Upload</h3>
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+ </div>
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+ <div class="mb-4">
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+ <span class="inline-block bg-green-100 text-green-800 text-xs px-2 py-1 rounded font-mono">POST</span>
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+ <span class="inline-block ml-2 bg-gray-100 text-gray-800 text-xs px-2 py-1 rounded font-mono">/faq/upload</span>
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+ </div>
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+ <p class="text-gray-600 mb-4">Upload CSV/Markdown files to generate embeddings for RAG pipeline.</p>
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+ <div class="code-block p-4 text-white mb-4">
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+ <code>curl -X POST -F "file=@faqs.csv" http://localhost:8000/faq/upload</code>
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+ </div>
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+ </div>
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+
82
+ <!-- Escalation -->
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+ <div class="endpoint-card bg-white rounded-xl shadow-md p-6 transition duration-300">
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+ <div class="flex items-center mb-4">
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+ <div class="bg-red-100 p-2 rounded-full mr-4">
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+ <svg xmlns="http://www.w3.org/2000/svg" class="h-6 w-6 text-red-600" fill="none" viewBox="0 0 24 24" stroke="currentColor">
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+ <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M12 9v2m0 4h.01m-6.938 4h13.856c1.54 0 2.502-1.667 1.732-3L13.732 4c-.77-1.333-2.694-1.333-3.464 0L3.34 16c-.77 1.333.192 3 1.732 3z" />
88
+ </svg>
89
+ </div>
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+ <h3 class="text-xl font-semibold text-gray-800">Escalation</h3>
91
+ </div>
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+ <div class="mb-4">
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+ <span class="inline-block bg-red-100 text-red-800 text-xs px-2 py-1 rounded font-mono">POST</span>
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+ <span class="inline-block ml-2 bg-gray-100 text-gray-800 text-xs px-2 py-1 rounded font-mono">/escalate</span>
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+ </div>
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+ <p class="text-gray-600 mb-4">Create support tickets stored in PostgreSQL with optional SendGrid email.</p>
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+ <div class="code-block p-4 text-white mb-4">
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+ <code>{
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+ "issue": "Payment failed",
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+ "description": "Card declined despite sufficient funds",
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+ "customer_email": "user@example.com"
102
+ }</code>
103
+ </div>
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+ </div>
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+
106
+ <!-- Escalation List -->
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+ <div class="endpoint-card bg-white rounded-xl shadow-md p-6 transition duration-300">
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+ <div class="flex items-center mb-4">
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+ <div class="bg-purple-100 p-2 rounded-full mr-4">
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+ <svg xmlns="http://www.w3.org/2000/svg" class="h-6 w-6 text-purple-600" fill="none" viewBox="0 0 24 24" stroke="currentColor">
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+ <path stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="M9 12h6m-6 4h6m2 5H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z" />
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+ </svg>
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+ </div>
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+ <h3 class="text-xl font-semibold text-gray-800">Escalation List</h3>
115
+ </div>
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+ <div class="mb-4">
117
+ <span class="inline-block bg-purple-100 text-purple-800 text-xs px-2 py-1 rounded font-mono">GET</span>
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+ <span class="inline-block ml-2 bg-gray-100 text-gray-800 text-xs px-2 py-1 rounded font-mono">/escalate/list</span>
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+ </div>
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+ <p class="text-gray-600 mb-4">Retrieve all support tickets with filtering options.</p>
121
+ <div class="code-block p-4 text-white mb-4">
122
+ <code>[
123
+ {
124
+ "id": 1,
125
+ "status": "open",
126
+ "created_at": "2023-07-15T09:30:00Z",
127
+ "customer_email": "user@example.com"
128
+ }
129
+ ]</code>
130
+ </div>
131
+ </div>
132
+ </div>
133
+ </div>
134
+
135
+ <div id="setup" class="mb-16">
136
+ <h2 class="text-3xl font-bold text-gray-800 mb-8">Setup Guide</h2>
137
+ <div class="bg-white rounded-xl shadow-md overflow-hidden">
138
+ <div class="p-6">
139
+ <h3 class="text-xl font-semibold text-gray-800 mb-4">Environment Variables</h3>
140
+ <div class="code-block p-4 text-white mb-6">
141
+ <code>GEMINI_API_KEY=your_gemini_key
142
+ REDIS_URL=redis://default:password@localhost:6379
143
+ POSTGRES_URL=postgresql://user:password@localhost:5432/supportdb
144
+ SENDGRID_KEY=your_sendgrid_key
145
+ CORS_ORIGINS=https://your-frontend.vercel.app,http://localhost:3000</code>
146
+ </div>
147
+
148
+ <h3 class="text-xl font-semibold text-gray-800 mb-4">Running with Docker</h3>
149
+ <div class="code-block p-4 text-white mb-6">
150
+ <code># Build the image
151
+ docker build -t geminiguard-backend .
152
+
153
+ # Run the container
154
+ docker run -p 8000:8000 --env-file .env geminiguard-backend</code>
155
+ </div>
156
+
157
+ <h3 class="text-xl font-semibold text-gray-800 mb-4">Directory Structure</h3>
158
+ <div class="code-block p-4 text-white">
159
+ <code>backend/
160
+ β”œβ”€β”€ main.py # FastAPI app entrypoint
161
+ β”œβ”€β”€ routes/ # API endpoint definitions
162
+ β”‚ β”œβ”€β”€ chat.py # WebSocket chat endpoint
163
+ β”‚ β”œβ”€β”€ faq.py # FAQ upload endpoint
164
+ β”‚ └── escalate.py # Ticket endpoints
165
+ β”œβ”€β”€ services/ # Business logic
166
+ β”‚ β”œβ”€β”€ gemini_service.py # Gemini API calls
167
+ β”‚ └── faiss_service.py # FAISS vector operations
168
+ β”œβ”€β”€ models/ # Pydantic models
169
+ β”œβ”€β”€ database/ # DB connections
170
+ β”œβ”€β”€ requirements.txt # Python dependencies
171
+ └── Dockerfile # Container configuration</code>
172
+ </div>
173
+ </div>
174
+ </div>
175
+ </div>
176
+
177
+ <div class="text-center py-8">
178
+ <h3 class="text-2xl font-bold text-gray-800 mb-4">Ready to Deploy?</h3>
179
+ <p class="text-gray-600 mb-6">This backend is production-ready for Railway deployment with all required endpoints.</p>
180
+ <a href="#" class="inline-block px-8 py-3 bg-blue-600 text-white rounded-lg font-semibold hover:bg-blue-700 transition">Download Complete Code</a>
181
+ </div>
182
+ </div>
183
+
184
+ <footer class="gradient-bg text-white py-8">
185
+ <div class="max-w-7xl mx-auto px-4 sm:px-6 lg:px-8 text-center">
186
+ <p>Β© 2023 GeminiGuard Support Backend. All rights reserved.</p>
187
+ </div>
188
+ </footer>
189
+ </body>
190
  </html>