Salma Khatun
Professional Summary
Motivated and detail-oriented graduate with operational experience in office administration, vendor coordination, and client servicing. Strong analytical and communication skills, with an aptitude for managing tasks in structured environments such as finance, banking, and administrative services. Proficient in Microsoft Office and Tally ERP with a commitment to delivering process efficiency and client satisfaction.
Key Strengths
- Process-Oriented: Streamline workflows & maintain organized documentation.
- Client & Vendor Coordination: Negotiation, order processing & service delivery.
- Business Communication: Quotations, formal correspondence & reporting.
- Technology-Friendly: Tally ERP, MS Excel, CRM & document digitization.
Experience
Emplane Solutions Pvt. Ltd.
July 2024 – June 2025Executive, Operations
- Coordinate and oversee day-to-day operational activities.
- Ensure smooth execution of projects and client deliverables.
- Maintain records, reports, and documentation of operations.
- Communicate with vendors, suppliers, and clients as required.
- Monitor performance metrics and provide operational updates to management.
- Assist in preparing quotations, proposals, and client presentations.
- Handle correspondence via email, phone, and meetings.
- Identify areas for process improvement and suggest solutions.
- Support senior management in decision-making and implementation.
- Ensure compliance with company policies and procedures.
Cefforts India
July 2023 – May 2024Office Administrator
- Maintained daily administrative operations and ensured smooth office functioning.
- Handled basic digital marketing tasks and managed client communications effectively.
- Organized inventory and maintained logs of supplies and correspondence.
Education
Bachelor of Science (B.Sc.) — Raja Peary Mohan College
2023
CGPA: 7.469
Higher Secondary (12th) — H.S. Memorial School
2020
Percentage: 67.75%
Secondary (10th) — St. Stephens School, Dankuni
2018
Percentage: 70.4%
Skills
- Technical: Excel, Word, PowerPoint, Tally ERP 9/Prime, Basic CRM
- Soft Skills: Time Management, Documentation, Teamwork, Problem Solving
- Business Support: Quotation Drafting, Vendor Coordination, Reporting
Languages
English | Bengali | Hindi